Shows
The Great Canadian Aftermarket PodcastHow to get out of the way and let your team shine, part 2Murray Voth, rpmtraining.net, and host Andrew Ross discuss the importance of getting a trusted team in place. Part 2 of 2.2024-08-1519 minThe Great Canadian Aftermarket PodcastHow to get out of the way and let your team shine, Part 1Murray Voth, rpmtraining.net, and host Andrew Ross discuss the importance of getting a trusted team in place. Part 1 of 2.2024-08-0818 minThe Great Canadian Aftermarket PodcastLet's get digital! with Doug BrackettDoug Brackett, the proud owner of Downtown Automotive in Nelson B.C., wants to help you get the most from your digital tools and your shop. Smart tips and advice are on order in this episode. Learn more at Pro Vitals.With host Andrew Ross. From the people who bring you IndieGarage.ca and JobberNation.ca. Selected by Feedspot as one of the Top 10 Canadian Automotive Podcasts. 2024-07-2530 minThe Great Canadian Aftermarket PodcastAre you using all the tools in your toolbox?Are you using all the tools in your toolbox? Probably not, and no we're not talking about your favourite wrench or scan tool. Murray Voth, RPMTraining.net, offers great advice on what business tools shops can use to help run their business better and more profitably. With host Andrew Ross.2024-06-2627 minThe Great Canadian Aftermarket PodcastCanadians are cooling on EVs, but what does it mean for you?Canadians are considering EVs less and less, but what does that mean for sales, and what does that mean for the aftermarket? J.D. Ney, director of the automotive practice at J.D. Power Canada digs into the latest research and offers informed advice on how to prepare in a changing EV landscape. With host Andrew Ross.2024-06-2021 minThe Great Canadian Aftermarket PodcastBruce Eccles tells all in new bookBruce Eccles, one of Canada's most respected shop owners, has added author to his accomplishments. His new book "Don't Look Back, Look Ahead: 40 years of business and life's unexpected road" is more than just a management book:"But when I opened my eyes and saw blue sky, I knew that I was alive." reads an early passage. He joins host Andrew Ross to talk shop, and life's unexpected road. His book is available on Amazon.ca 2024-06-1222 minThe Great Canadian Aftermarket PodcastLift safety matters: We all want to go home tonightBob O'Gorman of the Automotive Lift Insitute and Steffan Shaw, Ontario based Automotive Lift Institute (ALI) Certified Lift Inspector with Vertical Systems Inc. join host Andrew Ross to talk about lift safety, inspection imperatives and just how bad it can get out there.2024-05-0327 minThe Great Canadian Aftermarket PodcastStop the trash talk: Bruce Eccles on why it mattersOn the occasion of Eccles Auto's 40th anniversary, we present three of our most interesting, and most popular, episodes. Congratulations to Eccles Auto on a great milestone and thanks for helping move the industry forward.Bruce Eccles, founder of the highly regarded Eccles Auto in Dundas, Ont., talks to host Andrew Ross about how to stay positive about your business and the aftermarket industry and why it matters. Originally published April 2022.2024-04-0321 minThe Great Canadian Aftermarket PodcastKeeping it positive: Beyond the trash talk with Bruce EcclesOn the occasion of Eccles Auto's 40th anniversary, we present three of our most interesting, and most popular, episodes. Congratulations to Eccles Auto on a great milestone and thanks for helping move the industry forward.Bruce Eccles, founder of Eccles Auto, in Durham, Ont., is back. His earlier "Stop the Trash Talk" episode is one of our most popular. In a "Part II" of sorts, he and host Andrew Ross talk about the importance of keeping a customer experience positive and thinking about other shops as part of a community. Originally published September 2022.2024-04-0325 minThe Great Canadian Aftermarket PodcastDEI and the Aftermarket: An honest conversationIn many ways Diversity, Equity and Inclusion , DEI, is just a new lable for something aftermarket companies have been doing for years put the best people in place says Shannon Spano, chair of AIA Canada. But DEI initiatives have also spawned opposition. Spano joins host Andrew Ross to discuss the realities of what DEI means for the automotive aftermarket.From CHAT Integrated Media, the people who bring you IndieGarage.ca and JobberNation.ca. 2024-03-2125 minThe Great Canadian Aftermarket PodcastThe new trends driving the automotive service business todayMurray Voth, RPM Training, joins host Andrew Ross to talk about the new trends driving the automotive service business. Full disclosure: Some of these new trends may sound familiar!2024-03-1230 minThe Great Canadian Aftermarket PodcastFalling in love with your business all over againLove is in the air!! With Valentine's Day around the corner, host Andrew Ross and Murray Voth, RPMTraining.net, talk about falling in love . . . with your business! What can you do to really bring back that passion? Quite a lot actually! And some of it is super simple, but really important to your happiness and your success.The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2024-02-0630 minThe Great Canadian Aftermarket PodcastHow does an Average Repair Order of $2600 sound?Average Repair Order (ARO) is an important metric, but many aftermarket shops have been lagging behind their dealership competition on this measure. Michael Smolders of AutologiQ joins host Andrew Ross to talk about the changing face of customer buying habits and what AutologiQ brings to market to help Canadian shops build their ARO (currently at $2600 for iQ Network participants) and their customer service. For more information, visit AutologiQ.ca2024-01-2518 minThe Great Canadian Aftermarket PodcastBuild your ARO? Yes you can!Shop owner and business coach Bruce Williams, Rivers Edge Services, Prince George, B.C., joins Murray Voth, RPM Training, and host Andrew Ross to talk about how he built his average repair order numbers, continues to build his customer count and how you can too!2023-12-0732 minThe Great Canadian Aftermarket PodcastScott and Michael Waddle: Effective EV service strategyThere is no question that the topic of EV service strategy is at the top of mind for shops and techs. Host Andrew Ross meets with Scott and Michael Waddle, who have carved out a space in their shop service designated for EV and hybrid vehicle repair. They share their approach and strategy for success.2023-11-2237 minThe Great Canadian Aftermarket PodcastBuilding your team from the techs upVeteran auto service professional and former shop owner Joe Taylor thinks owners need could benefit from taking a 'Money Ball' style approach to team building. He joins Murray Voth, RPM Training, and host Andrew Ross to talk about how this will build shop culture and performance.2023-11-1528 minThe Great Canadian Aftermarket PodcastIncrease your ARO and build customer satisfaction too!Murray Voth, RPM Training, and host Andrew Ross dig into what's behind lagging aftermarket ARO numbers, and how to build your shops revenue and reputation at the same time.2023-11-0927 minThe Great Canadian Aftermarket PodcastAI Brings a new Force to serviceThe Force of AI has come to Canada's aftermarket with the power of a Jedi Knight. All kidding aside, it's speeding emergency service dramatically. Stuart Reay of Winnpeg-based Denray Tire tells host Andrew Ross how.2023-10-3123 minThe Great Canadian Aftermarket PodcastThe Quebec aftermarket's "Golden Opportunity" on Right to RepairAIA Canada president and CEO JF Champagne and Elizabeth Lambert, chair of the Quebec division of AIA Canada and co-owner of Pièces d'Auto Joliette join host Andrew Ross to discuss the promising outlook for Right to Repair legislation in Quebec. For more information on Right to Repair initiatives in Canada's automotive aftermarket, visit rightorepair.caThe Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2023-10-0327 minThe Great Canadian Aftermarket PodcastOur "Best Of" Collection: New Skilled Trades Ontario agency and what it means for youThe Great Canadian Aftermarket Podcast takes a look back at our top episodes of all time. Out with the old Ontario College of Trades and in with the new Skilled Trades Ontario agency. Host Andrew Ross is joined by the Hon. Monte McNaughton, Minister of Labour, Training and Skills Development for Ontario to talk about what it all means.2023-09-2714 minThe Great Canadian Aftermarket PodcastOur "Best Of" Collection: Growing your shop the right wayThe Great Canadian Aftermarket Podcast takes a look back at our top episodes of all time. Bruce Williams, the owner of Rivers Edge Services in Prince George, BC has successfully grown his business with a unique approach. Trainer Murray Voth joins Bruce and host Andrew Ross to dig into how he leveraged a local competitive situation in a win-win growth strategy.2023-09-2030 minThe Great Canadian Aftermarket PodcastOur "Best Of" Collection: Keeping your shop on track during winter tire changeover seasonThe Great Canadian Aftermarket Podcast takes a look back at our top episodes of all time. Winter is coming again this year, pretty much right on schedule. For a lot of shops, this means getting slammed with winter tire changeovers. Jason Snyder, co-owner of Chad Kennedy’s Autopro in Dartmouth, N.S. has an approach that keeps the business on track during this busy time. He was joined by Murray Voth, RPM Training, who offered some helpful metrics to see how well your shop is fairing during this busy time. With host Andrew Ross.2023-09-1325 minThe Great Canadian Aftermarket PodcastOur "Best Of" Collection: What's in your toolbox meeting?The Great Canadian Aftermarket Podcast takes a look back at our top episodes of all time. Host Andrew Ross is joined by Murray Voth, RPM Training and Geoff and Lori Joyce of Shawnee Station Automotive to discuss effective toolbox meetings.2023-08-3128 minThe Great Canadian Aftermarket PodcastOur "Best Of" Collection: Stop the trash talk with Bruce EcclesThe Great Canadian Aftermarket Podcast takes a look back at our top episodes of all time. Bruce Eccles, founder of the highly regarded Eccles Auto in Dundas, Ont., talks to host Andrew Ross about how to stay positive about your business and the aftermarket industry and why it matters.2023-08-2221 minThe Great Canadian Aftermarket PodcastIf business is so good, why is it so hard?Murray Voth, rpmtraining.net, joins host Andrew Ross to offer tips from the field about how to navigate today's busy-but-good business environment.2023-07-0630 minThe Great Canadian Aftermarket PodcastGoing big, growing at home: Inside the new Carquest/Worldpac DCHost Andrew Ross takes the podcast on the road to the new Carquest Canada/Worldpac Bolton DC. With guests Advance Auto Parts' Rob Speranza, and Wordpac's Jason Yurchak. (Apologies for the shaky audio quality.)The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2023-05-1825 minThe Great Canadian Aftermarket PodcastGoing big, growing at home: Inside the new Carquest Worldpac DCHost Andrew Ross takes the podcast on the road to the new Carquest Canada/Worldpac Bolton DC. With guests Advance Auto Parts' Rob Speranza, and Wordpac's Jason Yurchak. 2023-05-1826 minThe Great Canadian Aftermarket PodcastChange management starts with youHost Andrew Ross is joined by Jean Boudreaux of NEXO Solutions and Murray Voth, RPMTraining.net to talk about how to get the change in your business that you want.The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2023-05-1130 minThe Great Canadian Aftermarket PodcastTrends shaping the aftermarketA special "Switcheroo" edition where regular guest and contributor Murray Voth, RPMTraining.net, takes control and quizzes regular host Andrew Ross on his past and trends he sees that are shaping the aftermarket.The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2023-05-0434 minThe Great Canadian Aftermarket PodcastOne shop owner's training journeyCarlo Sabucco, owner of Sil's Complete Auto Care Centre in Oakville, Ont., has been on a training journey for years, but his most recent trip took him across Canada and beyond. He tells host Andrew Ross what he was looking for, what he found, and why the journey continues.The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2023-04-2726 minThe Great Canadian Aftermarket PodcastAIA High Fives for Kids launches into 2023 with a renewed challengeThe AIA HIgh Fives for Kids Foundation aftermarket charity has launched into 2023 with great list of accomplishments and a renewed Chairman's Challenge to do even more. With guest AIA High Fives for Kids Foundation chairman Raymond Proulx. Hosted by Andrew Ross, The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2023-04-2012 minThe Great Canadian Aftermarket PodcastBuilding store efficiency and effectivenessGreat store design can boost sales, customer service and employee satisfaction. Paul Reed, TheShowroomGuy.com tells us how. Hosted by Andrew Ross.2023-04-0624 minThe Great Canadian Aftermarket PodcastThe road to better shop team attitude and performanceEvery shop owner and team members try to bring it all every day. But getting it right all the time is tough. Norm Rose, Excel Sales Consulting, and Murray Voth, RPM Training, detail effective ways to getting the right approach in place. Host Andrew RossThe Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2023-03-1629 minThe Great Canadian Aftermarket PodcastImproving gross profit dollars for your shopMurray Voth, rpmtraining.net, sees dollar signs and why you should too. How focusing on percentages might be hurting your business. With host Andrew Ross.2023-02-2328 minThe Great Canadian Aftermarket PodcastBehind the research: What's really going on at Ontario shops?Ontario shops expect more growth in 2023, according to a recent survey conducted by DesRosiers Automotive Consultants, but what do numbers not say? Host Andrew Ross digs into and beyond the numbers with the Automotive Aftermarket Retailers of Ontario's Eric Mileham and Diane Freeman.The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2023-02-1621 minThe Great Canadian Aftermarket PodcastWhat's your shop really worth? Part 2What's your business worth? What about the building? Do you own it? Do you own it the 'right way'?Understanding what your business is worth is key to putting succession plans in place but also important for other near-term investments and business planning. Milene Fort, PDC Automotive (pdcauto.com) and Murray Voth, RPM Training (RPMTraining.net) join host Andrew Ross.Recommended reading: The E-Myth; Tom Deans, Every Family's BusinessThe Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and w...2022-12-0829 minThe Great Canadian Aftermarket PodcastWhat's your shop really worth? Part 1Understanding what your business is worth is key to putting succession plans in place but also important for other near-term investments and business planning. Milene Fort, PDC Automotive (pdcauto.com) and Murray Voth, RPM Training (RPMTraining.net) join host Andrew Ross.Recommended reading: The E-MythThe Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2022-11-3021 minThe Great Canadian Aftermarket PodcastThe truth about Canadians and winter tiresCanadians know winter, but they don't always make the safe choice for their tires. In this episode Michal Majernik of the Tire and Rubber Association of Canada talks about their latest Winter Tire Study. With host Andrew Ross.The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2022-11-2121 minThe Great Canadian Aftermarket PodcastKeeping Your Shop on Track During Winter Tire Changeover SeasonWinter is coming again this year, pretty much right on schedule. For a lot of shops, this means getting slammed with winter tire changeovers. Jason Snyder, co-owner of Chad Kennedy’s Autopro in Dartmouth, N.S. has an approach that keeps the business on track during this busy time. He was joined by Murray Voth, RPM Training, who offered some helpful metrics to see how well your shop is fairing during this busy time. With host Andrew Ross.The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people wh...2022-11-0924 minThe Great Canadian Aftermarket PodcastSupport Ontario Youth offers Apprentices and Shops a New PathThe Support Ontario Youth Program helps automotive service technician apprentices, and employers, succeed on their journey. Melanie Winter, program director for the Motive Power section of Support Ontario Youth, explains how it works and how it helps. Visit SupportOntarioYouth.ca, With host Andrew RossThe Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2022-11-0220 minThe Great Canadian Aftermarket PodcastMaking "Word of Mouth" Work in the Tech AgeIndependent shops know the value of word of mouth in building their business, but in the new communication landscape, how does that work? Kathleen Long, CRO at RepairPal (www.repairpal.com) auto repair network has some ideas, with data to back them up. With host Andrew Ross.The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2022-10-2717 minThe Great Canadian Aftermarket PodcastStop Warranty Fraud: Check the PartReal warranty fraud costs the aftermarket $100B a year, Stopping it is shockingly easy. Ben Brucato of the Automotive Aftermarket Suppliers Association tells host Andrew Ross it's as simple as opening the box. For more information on this Check the Part initiative, visit checkthepart.com.The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2022-10-2018 minThe Great Canadian Aftermarket PodcastWhat a "20 Group" is and why shop owners should join!On this episode, Vic Tarasik, ShopOwnerCoach.com and Murray Voth, RPMTraining.net join host Andrew Ross to talk about the benefits of joining professional groups and sharing knowledge. The two will also be presenting at AAPEX with a special "What's a 20 Group and why should I care?" introduction. Find more information HEREThe Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2022-10-1119 minThe Great Canadian Aftermarket PodcastAftermarket gives back: High Fives for Kids Foundation with Raymond ProulxA key component of the aftermarket's connection with communities is through charitable giving. One of the major actors in that for Canada's automotive aftermarket is the AIA High Fives for Kids Foundation. Raymond Proulx, in addition to being KYB America's man in Canada, is the chair of the AIA High Fives for Kids Foundation. With host Andrew Ross.For more information or to donate, visit AIAhighfivesforkids.ca.2022-09-2812 minThe Great Canadian Aftermarket PodcastKeeping it positive: Beyond the trash talkBruce Eccles, founder of Eccles Auto, in Durham, Ont., is back. His earlier "Stop the Trash Talk" episode is one of our most popular. In a "Part II" of sorts, he and host Andrew Ross talk about the importance of keeping a customer experience positive and thinking about other shops as part of a community.The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2022-09-2024 minThe Great Canadian Aftermarket PodcastBe the Best Service Advisor You Can BeA Service Advisor that can perform at their best is key to high customer satisfaction and the success of an automotive service business. Veteran Don Stanley of OK Tire Park Street in Regina, Sask., joins Murray Voth, RPM Training, and host Andrew Ross to talk about the approaches and tools that make Service Advisors deliver. The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2022-09-0727 minThe Great Canadian Aftermarket PodcastMy First Car Season 2: A '67 Camaro that got awayBruce Williams, owner of Rivers Edge Services, Prince George, B.C. started on a high note at 15. It set the tone for a continuing connection with the classic car community that has lasted to this day.With host Andrew Ross.The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2022-08-3104 minThe Great Canadian Aftermarket PodcastMy First Car: Bruce Eccles' BeetleIn the latest epsiode of season 2 of My First Car, Bruce Eccles, founder of the highly regarded Eccles Auto in Dundas, Ont., and now vice president of the Automotive Aftermarket Retailers of Ontario tells host Andrew Ross about his first car: a 1963 Beetle.2022-08-2407 minThe Great Canadian Aftermarket PodcastMy First Car: Brad Bowman's 72 Olds buy was just the beginning . . .Brad Bowman, owner of Auto Fleet Services, Saint Clements, Ont., splashed out for his first car. 1200 buckaroonies on a '72 Cutlass Supreme. Then he went to work . . . With host Andrew Ross.The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2022-08-1604 minThe Great Canadian Aftermarket PodcastMy First Car, Season 2: The Showroom Guy's Big Block Delta 88Paul Reed, The Showroom Guy, had a '70s Olds Delta 88. It was a lot of car for a 17 year old. And it might just live on at a tractor pull somewhere. With host Andrew Ross.The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2022-08-1005 minThe Great Canadian Aftermarket PodcastMy First Car, Season 2: Jason's LadaThe Great Canadian Aftermarket Podcast presents Season 2 of the My First Car mini-series. This episode, AIA of Canada chair Jason Yurchak on his modest starter car, and how it continues to be a source of inspiration. Sort of. With host Andrew Ross.The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2022-08-0405 minThe Great Canadian Aftermarket PodcastRight to Repair in Canada: Where we're at, and what you can doRight to Repair is gaining ground, but there are still hurdles. AIA Canada Senior Director of Government Relations joins host Andrew Ross to talk about where legislation is at, what the next steps are, and what aftermarket professionals can do to help in their home towns. Also, AIA Canada has launched a dedicated website with tools to help at RighttoRepair.ca.The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2022-07-2021 minThe Great Canadian Aftermarket PodcastSummer Suggestions: From Triage to Recharge with Murray VothIn this episode regular contributor Murray Voth, RPM Training, joins host Andrew Ross to discuss some areas to focus on over the summer, including some great reading. Listen to the episode for more, but Murray says to check out two books in particular: "Leaders Eat Last," by Simon Sinek and "Every Family's Business," by Thomas Deans. The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2022-07-1341 minThe Great Canadian Aftermarket PodcastFrom the archives: Revisiting Australia's big winThis July 1st, Australia ushered in a new era of Right to Repair with what it calls the Motor Vehicle Information Scheme (MVIS). This is a big win for Australia and for Right to Repair.A year earlier, Great Canadian Aftermarket Podcast host Andrew Ross interviewed Stuart Charity, the CEO of the Australian Automotive Aftermarket Association, about the strategies they employed in what was looking like a big win even as the legislation made it's way through their parliament.With Canada's own Right to Repair legislation in a similar place to Australia's some year back...2022-07-0623 minThe Great Canadian Aftermarket PodcastSucceeding with your Significant Other, Part 2Andrew Ross and trainer Murray Voth co-host Succeeding with your Significant Other, a conference session that looks at how three Automotive Service Provider business-owning couples have managed their business and personal lives for success. Part 2 of 2 Recorded live May 5, as part of the 2022 Great Canadian Aftermarket Trade Show Conference Series.2022-06-2921 minThe Great Canadian Aftermarket PodcastSucceeding with your Significant Other, Part 1Andrew Ross and trainer Murray Voth co-host Succeeding with your Significant Other, a conference session that looks at how three Automotive Service Provider business-owning couples have managed their business and personal lives for success. Part 1 of 2 Recorded live May 5, as part of the 2022 Great Canadian Aftermarket Trade Show Conference Series.2022-06-2232 minThe Great Canadian Aftermarket PodcastIs diesel part of our low-carbon future?Diesel has been part of the motive power landscape for more than 150 years. Despite it's antiquated reputation as the internal combustion engine's dirty cousin, it might just be part of the solution for a low-carbon future. Allen Schaeffer, executive director, Diesel Technology Forum talks about how modern diesel technology provides unique solutions and real world carbon reduction. Hosted by Andrew Ross. The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2022-04-2026 minThe Great Canadian Aftermarket PodcastGrowing your shop the right wayBruce Williams, the owner of Rivers Edge Services in Prince George, BC has successfully grown his business with a unique approach. Trainer Murray Voth joins Bruce and host Andrew Ross to dig into how he leveraged a local competitive situation in a win-win growth strategy. The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2022-04-1329 minThe Great Canadian Aftermarket PodcastStop the trash talk: Bruce Eccles on why it mattersBruce Eccles, founder of the highly regarded Eccles Auto in Dundas, Ont., talks to host Andrew Ross about how to stay positive about your business and the aftermarket industry and why it matters. The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2022-04-0621 minThe Great Canadian Aftermarket PodcastIncoming AIA Chair Jason Yurchak: Taking the aftermarket training challenge head-onIncoming chair of the Automotive Industries Association of Canada Jason Yurchak, Senior Vice President WORLDPAC, is focused on a number of initiatives, but he plans to tackle the training challenge head-on. He talks with host Andrew Ross about why. The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2022-03-3024 minThe Great Canadian Aftermarket PodcastWhat’s in store for Fountain Tire?Jason Herle Is set to take over as CEO of Fountain Tire. He talks with host Andrew Ross about how Fountain Tire is positioned to capitalize on a changing automotive aftermarket service landscape.The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2022-03-2317 minThe Great Canadian Aftermarket PodcastAre stockroom problems killing your customer service?How well your stockroom or warehouse works has always been a key factor in your customer service, but with the rising importance of e-commerce, getting parts in and out efficiently is more important than ever. Paul Reed, "The Showroom Guy," is also The Stockroom Guy, with years of experience designing and redesigning and organizing stockrooms that work. He and talks with podcast host Andrew Ross about how getting your stockroom effective and efficient helps your business and how to get there. The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From C...2022-03-1615 minThe Great Canadian Aftermarket PodcastCoaching your way to Fridays offHost Andrew Ross is joined by Brad Bowman, owner of Auto Fleet Services from St Clements, Ont., and Indie Garage contributor and owner of RPM Training Murray Voth to discuss the transition from technician to successful ownership.The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2022-03-0925 minThe Great Canadian Aftermarket PodcastIs it time for strong aftermarket retail pricing policies?Aftermarket auto service businesses are facing reputational risks as consumers incresingly look to deep discount online sellers to challenge them on parts pricing. What's the solution? Host Andrew Ross is joined by Zara Wishloff, owner of APD Auto Parts Distributors based in Red Deer, AB, to discuss current retail pricing issues, and how they affect the aftermarket at all levels.2022-03-0220 minThe Great Canadian Aftermarket PodcastMetro Supply Chain's ZEV Last-Mile Delivery JourneyLogistics provider Metro Supply Chain embarked on a journey to put zero-emissions last-mile delivery into action. And they told everyone what they're doing in a white paper. Co-author Thayani Dayahparan tells host Andrew Ross about what Metro has discovered in its journey, and why they decided to share their experience. Download Metro's White PaperThe Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2022-02-0912 minThe Great Canadian Aftermarket PodcastNew Skilled Trades Ontario agency and what it means for youOut with the old Ontario College of Trades and in with the new Skilled Trades Ontario agency. Host Andrew Ross is joined by the Hon. Monte McNaughton, Minister of Labour, Training and Skills Development for Ontario to talk about what it all means. The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2022-02-0213 minThe Great Canadian Aftermarket PodcastRight to Repair Update 2022 with JF ChampagneThe Great Canadian Aftermarket Podcast kicks off our 2022 season. Host Andrew Ross is joined by AIA President JF Champagne with an update and forecast on what 2022 holds for Right to Repair, and what you can do to support the cause. 2022-01-1919 minThe Great Canadian Aftermarket PodcastThe Best of 2021: Focusing on the Client ExperienceHost Andrew Ross is joined by Chris Dekker, MyGarage, Airdrie, Alta., and regular contributor and trainer Murray Voth, RPM Training, to talk about success through focusing on the client experience. Originally published March 31, 2021. 2022-01-1219 minThe Great Canadian Aftermarket PodcastThe Best of 2021: Keeping the team together: Shop employee retentionChris Wylie of Searle's Auto Repair in Victoria, B.C. joins Murray Voth, RPM Training, and host Andrew Ross to discuss successful strategies for keeping and attracting the right team members for your shop. Originally posted October 4, 2021.2022-01-0524 minThe Great Canadian Aftermarket PodcastThe Best of 2021: The Challenges Ahead, feat. Bob Jaworski, AIA chairIn an episode originally posted March 17, 2021, Bob Jaworski, chair of the Automotive Industries Association of Canada, and president and owner of Auto Electric Service, based in Regina, Sask., talks about challenges facing the aftermarket with host Andrew Ross.2021-12-2219 minThe Great Canadian Aftermarket PodcastYou don't always know what you don't know!Host Andrew Ross and Indie Garage contributor and collaborator Murray Voth discuss how knowledge is power in the automotive aftermarket, and how a continuous learning journey is key to running a successful business. 2021-12-1521 minThe Great Canadian Aftermarket PodcastManaging a shop for profitGetting the right accounting and financial controls in place will deliver the profit you want and help you reach your business goals. Guest Milene Fort, PDC Automotive, tells host Andrew Ross that shops might not be getting what they think they are. BONUS: Find out where you're at with a profit calculator at jobbernationgift.ca2021-12-0818 minThe Great Canadian Aftermarket PodcastLeadership with Mauro CifelliHost Andrew Ross discusses the topic of leadership with Mauro Cifelli, President and CEO of Groupe Del Vasto, and recent recipient of the Pursuit of Excellence Award by the Aftermarket Warehouse Distributors Association (AWDA). This podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2021-12-0122 minThe Great Canadian Aftermarket PodcastGreat store design is about more than pretty shelvesPaul Reed, The Showroom Guy, puts his experience to bear to make sure store layouts and design work for customers and staff. He talks about how with host Andrew Ross, CHAT Integrated Media. Selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2021-11-1723 minThe Great Canadian Aftermarket PodcastThe Paperless Shop: It is not really about the paperDoug Brackett, owner of Downtown Automotive in Nelson, B.C. has made the customer central to his paperless shop strategy. He is joined by Murray Voth, RPM Training and host Andrew Ross, CHAT Integrated Media. Selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2021-11-1027 minThe Great Canadian Aftermarket PodcastHow to keep your team firing on all cylindersMaximizing your team's potential is not easy. Norm Rose, Excel Sales Consulting joins host Andrew Ross to offer strategies for ensuring you get the most from your team, with special tips for keeping your top performers at their best. Selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2021-11-0318 minThe Great Canadian Aftermarket PodcastBuilding a Better Apprentice for Your ShopDave Halls, owner of Amaranth Auto Service in Amaranth, Ont., has seen nearly two dozen apprentices and co-op students in his shop and offers great insights on successful strategies. He is joined by Murray Voth, RPM Training, and host Andrew Ross. Selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca.2021-10-2721 minThe Great Canadian Aftermarket PodcastThrottle Thrashers Garage heads to SEMA (Again!)This incredibly talented team of Cole Marten and Chelsie Lesnoski who run Throttle Thrashers Garage in Penticton B.C. are headed to SEMA to pick up some hardware. They talk about how they got started and where the business is headed with host Andrew Ross. And they let us in on a secret project. (Shh!) The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca. 2021-10-2021 minThe Great Canadian Aftermarket PodcastKeeping the team together: Shop employee retentionChris Wylie of Searle's Auto Repair in Victoria, B.C. joins Murray Voth, RPM Training, and host Andrew Ross to discuss successful strategies for keeping and attracting the right team members for your shop. The Great Canadian Aftermarket Podcast was selected by Feedspot as a Top 10 Canadian Automotive Podcast. From CHAT Media, the people who bring you www.IndieGarage.ca and www.JobberNation.ca. 2021-10-0424 minThe Great Canadian Aftermarket PodcastThe post-election wrap up with JF ChampagneHost Andrew Ross is joined by JF Champagne, President at AIA Canada, to discuss the results of Canada's 2021 Federal Election- what they mean for the automotive aftermarket and right to repair information in Canada. For more information on how you can take action on Right to Repair, visit https://www.aiacanada.com/2021-09-2818 minThe Great Canadian Aftermarket PodcastThe Evolving Financial Markets and the AftermarketOn the Canada's Federal Election campaign trail, there was a lot of talk about the economy and jobs. But the world of monetary policy, fiscal policy, and global financing is changing. And so is the automotive landscape. With this in mind we reprise an episode from May 2021 featuring Karl Berger, Cidel Asset Management. The Great Canadian Aftermarket Podcast was elected by Feedspot as one of the Top 10 Canadian Automotive Podcasts. Hosted by Andrew Ross, publisher and director of content at CHAT Integrated Media. From the people who bring you IndieGarage.ca and JobberNation.ca.2021-09-2222 minThe Great Canadian Aftermarket PodcastWinning market share and customer dollarsHost Andrew Ross is joined by J.D. Ney, of JD Power Canada, to update us on the latest from JD Power's Customer Service Index Long Term Study, which looks at the overall performance ranking of players in the service side of the aftermarket business. JD walks us through how customer service affects the longevity and success in the service side of the industry.2021-09-1523 minThe Great Canadian Aftermarket PodcastRefocusing on the Client ExperienceHost Andrew Ross is joined by Chris Dekker, MyGarage, Airdrie, Alta., and regular contributor and trainer Murray Voth, RPM Training, to talk about success through focusing on the client experience. This episode originally aired March 31, 2021- stay tuned for the upcoming fall season of The Great Canadian Aftermarket Podcast.2021-09-0820 minThe Great Canadian Aftermarket PodcastMaximizing Your Team's PotentialNorm Rose, Excel Sales Consulting , offers strategies for getting the most out of your operation's team. As we look forward to the fall, we present this extended episode, recorded live at The Great Canadian Aftermarket Trade Show presented in May and June 2021. With host Andrew Ross.2021-08-2553 minThe Great Canadian Aftermarket PodcastMy First Car: Bob JaworskiThe Great Canadian Aftermarket Podcast presents the second installment of our new miniseries, My First Car. This miniseries chronicles the first wheels for aftermarket personalities, and how that shaped their aftermarket careers. This week, host Andrew Ross is joined by Bob Jaworski, President of Auto Electric Service, Chair of Automotive Industries Association of Canada, and prior guest of The Great Canadian Aftermarket Podcast.2021-07-0706 minThe Great Canadian Aftermarket PodcastSeries Premiere: My First CarHost Andrew Ross kicks off our new miniseries, My First Car. These fun episodes will feature our special guests reminiscing and chatting about their vehicular history- and how their first cars shaped their futures as aftermarket professionals. Stay tuned for regular episodes on The Great Canadian Aftermarket Podcast main channel.2021-06-3010 minThe Great Canadian Aftermarket PodcastA New Era: B.C. skilled trades certification returnsYears after tossing trade certification aside, British Columbia has announced that it is launching a made-in-B.C. certification system for skilled trades workers, with automotive, heavy-duty, and autobody technicians selected to be among the first designated for certification. Host Andrew Ross discusses this new era of trade certification with Ron Tremblay, Chairman of Automotive Retailers Association of British Columbia. 2021-06-2323 minThe Great Canadian Aftermarket PodcastAccess to Repair Information: Expert PanelIn this special extended episode, an expert panel will discuss the legislative and practical moves working to ensure Canada’s aftermarket will continue to have access to the tools, training, and information it needs. Host Andrew Ross is joined by Eric Mileham, shop owner and President, Automotive Aftermarket Retailers of Ontario; J.F. Champagne, President of Automotive Industries Association of Canada; Donny Seyfer, Executive Officer of National Automotive Service Task Force (NASTF). This episode was recorded live at The 2021 Great Canadian Aftermarket Trade Show Conference Sessions running May and June 2021 at www.indiegarage.ca and www.jobbernation.ca2021-06-1656 minThe Great Canadian Aftermarket PodcastShow Me the Money! Connecting With Shop FinancesHow can shops grow their financial savvy and maximize results? Host Andrew Ross is joined by auto shop finance specialist CPA Bryan Machacek of EJDM MoneyWrench, and Murray Voth of RPM Training, to discuss how to elevate the everyday accounting action within the shop space and plan for a greater future for your business. This episode is dedicated to the late Wally Clayson (1930-2021), shop owner and former president of the Automotive Aftermarket Retailers of Ontario. 2021-06-0932 minThe Great Canadian Aftermarket PodcastZara's tale: A case for ownershipHost Andrew Ross discusses aftermarket business ownership with Zara Wishloff, longtime aftermarket veteran and now owner of APD Automotive Parts Distributors. 2021-04-1422 min
ChanceSean Miller Fired! NBA Wagers, a Masters Preview, and the downfall of Deshaun WatsonIn the first episode of Chance, a new podcast focusing on sports, sports betting, pop culture, and the intersection of sports and the law, your hosts Andrew Ross and Corey Simon discuss University of Arizona's firing of Sean Miller, some NBA futures bets they like, they preview the Masters, and wrap up the show by discussing the ongoing legal Travails of Deshaun Watson.2021-04-0858 minThe Great Canadian Aftermarket PodcastThe path from Apprentice to OwnerDavid Dansereau, owner of LAD’s Auto Repair in Calgary, Alta., talks about lessons he learned on his path from apprentice to owner. Joined by Murray Voth, RPM Training, and host Andrew Ross.2021-04-0726 minThe Great Canadian Aftermarket PodcastFocusing on the Client ExperienceHost Andrew Ross is joined by Chris Dekker, MyGarage, Airdrie, Alta., and regular contributor and trainer Murray Voth, RPM Training, to talk about success through focusing on the client experience.2021-03-3119 minThe Great Canadian Aftermarket PodcastThe Challenges Ahead: Bob Jaworski, Incoming AIA chairHost Andrew Ross is joined by Bob Jaworski, incoming chair of the Automotive Industries Association of Canada, and president and owner of Auto Electric Service, based in Regina, Saskatchewan.2021-03-1719 minThe Great Canadian Aftermarket PodcastOntario shops: What's up (and down)?Automotive Aftermarket Retailers of Ontario (AARO) President Eric Mileham and Executive Director Diane Freeman join host Andrew Ross to discuss the pandemic impact on Ontario shops.2021-03-0319 minThe Great Canadian Aftermarket PodcastResetting and renewalNorm Rose, Excel Sales Consulting, joins host Andrew Ross to discuss strategies for professional success and personal wellbeing.2021-02-2423 minThe Great Canadian Aftermarket PodcastWhat's in your toolbox meeting?Host Andrew Ross is joined by Murray Voth, RPM Training and Geoff and Lori Joyce of Shawnee Station Automotive to discuss effective toolbox meetings.2021-02-1727 minThe Great Canadian Aftermarket PodcastCustomer area design solutions for auto service businesses. Guest: Paul Reed, The Showroom GuyPaul Reed, The Showroom Guy, joins host Andrew Ross to discuss new customer area solutions for automotive service businesses during the pandemic and beyond. Visit IndieGarage.ca and JobberNation.ca2021-01-2723 minThe Great Canadian Aftermarket PodcastShop management systems and CRM w. Robert Whitehurst, Epicor MechanicNetRobert Whitehurst, Epicor MechanicNet, joins host Andrew Ross to discuss the importance of using the tools you have, and why getting a handle on your shop's Google presence really matters. Visit IndieGarage.ca and JobberNation.ca2021-01-2020 min
The Andrew Haines Show#13 - Andrew Ross - Former General Manager / Vice President of the Florida Tropics SCIn today’s episode of The Andrew Haines Show, we sat down with Andrew Ross, one of Andrew’s first hires for the Florida Tropics of the MASL.
Andrew Ross started his career while in college as an account executive for the Syracuse Silver Knights of the MASL. He later worked for the USL and in 2014 started working as an account executive for the Orlando City SC of the MLS. Following his role with Orlando City, Andrew joined the founding executive team for the Florida Tropics lead by Andrew Haines.
In the show, they share thei...2020-06-1854 min