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Business Analysis Live!Business Analysis Live!Business Analysis in the Platform EraIn this episode of Business Analysis Live, Susan Moore is joined by Salesforce consultant and business analysis advocate Vanessa Grant to talk about what business analysis looks like when working with enterprise platforms, like Salesforce. They explore the evolving role of BAs in low-code/no-code environments and how business analysis work is critical even when it seems invisible. Vanessa shares her journey into the Salesforce ecosystem,the importance of business analysis planning, how technical debt creeps into platform implementations, and the adjacent skills business analysis professional need to grow from junior to senior roles. Whether you're a...2025-07-2250 minBusiness Analysis Live!Business Analysis Live!Business Analysis for Healthcare ProjectsIn this episode of Business Analysis Live, Susan Moore is joined by Iryna Sizikova, a business analysis leader in the medical device space, for a discussion into what it really takes to work in one of the most regulated, complex, and impactful industries out there - healthcare.Iryna shares her 18-year journey from junior analyst toshaping cross-organizational processes for a global medical device company. Along the way, she breaks down what makes healthcare different: the number of stakeholders, the constant need for documentation, and the critical role ofcompliance. From regulatory submissions and ISO standards to agile in...2025-07-0846 minBusiness Analysis Live!Business Analysis Live!Get Real World Ready With the ECBAIn this episode of Business Analysis Live, Susan Moore sits down with Tyler Kenny, the product manager behind the evolution of the ECBA (Entry Certificate in Business Analysis). Go behind the scenes to learn why the ECBA has changed, how AI and shifting workplace expectations influenced its redesign, and what it means to be "real-world ready" as a foundational business analyst today. Whether you’re a candidate, hiring manager, or leader in the business analysis community, this conversation breaks down what you need to know.🎙️Episode Highlights• Why the ECBA was updated and the f...2025-06-2438 minBusiness Analysis Live!Business Analysis Live!GenAI and Information MappingIn this episode of Business Analysis Live, we explore the power of structured, standardized content in the age of generative AI. Susan Moore (IIBA) is joined by Stephanie De Waegenaere from Information Mapping to discuss how a decades-old methodology can dramatically improve how AI tools like ChatGPT and Microsoft Copilot perform.Learn why structured content isn't enough on its own, how to treat AI as a stakeholder in your documentation process, and why information mapping might just be the secret sauce for business analysts working with AI.Whether you're struggling with hallucinations in your AI...2025-06-1044 minBusiness Analysis Live!Business Analysis Live!What Business Analysis Professionals Should Know About AgileIn this episode of Business Analysis Live, Susan Moore is joined by Kent McDonald—freelance product manager, author, and speaker—for a candid conversation on what business analysis professionals really need to understand about agile. Together, they explore the evolution (and dilution) of agile practices, the confusion around roles like product owner vs. business analyst, and how professionals can navigate agile environments without getting lost in jargon or rigid frameworks.You’ll hear real-world stories, practical advice, and a refreshing perspective on how business analysis professionals can meet the real definition of agile - supporting better collaboration, faster...2025-05-2751 minBusiness Analysis Live!Business Analysis Live!AI and the Future of Business Analysis RolesIn this episode of Business Analysis Live!, Susan Moore is joined by Deirdre Caren, Founder and Director of Agora Insights Ltd, for an in-depth conversation about the evolving role of business analysts in the age of AI. They discuss what it means to treat AI as a stakeholder, not just a tool, and why documenting alone is no longer enough to call yourself a business analysis professional in the AI era. They unpack the concept of prompt engineering—highlighting how business analysts are already well-equipped for it—and explore the mindset shifts required to adapt through learning and unlearning. The...2025-05-1357 minBusiness Analysis Live!Business Analysis Live!AI and Human Skills For Better InterviewsIn this episode of Business Analysis Live, Susan Moore is joined by business analysis practitioner, speaker and author, Pamela Paterson for a discussion into how AI and human skills combine to elevate stakeholder interviews. From tactical planning to empathy-driven conversations, discover how AI can be your trusted research assistant, while your human skills will help you uncover the “hidden” information in every interview. Pam shares insights from her upcoming book and real-world examples of how business analysts can harness both technology and emotional intelligence to drive better outcomes from their interviews.Whether you're new to interviewing or a se...2025-04-2946 minBusiness Analysis Live!Business Analysis Live!How to Ask Good QuestionsAsking the right questions is at the heart of great business analysis—and in this episode, we’re taking a look at what makes a good question. Host Susan Moore is joined by Jamie Champagne, LinkedIn Learning instructor, author and speaker, as they explore how thoughtful questioning not only drives clarity and understanding but also empowers teams and uncovers valuable insights.Jamie brings her signature blend of energy and expertise to share practical techniques, real-world examples, and her favorite go-to questions that drive understanding and forward momentum.Whether you're leading stakeholder interviews, facilitating workshops, or just...2025-04-1554 minBusiness Analysis Live!Business Analysis Live!Soft Skills for Successful Requirements ElaborationSoft skills are often misunderstood as secondary totechnical expertise, but, in fact, they are fundamental to the success of both business analysis professionals and requirements engineers. In this episode of BusinessAnalysis Live!, we explore how and why soft skills make the difference in requirements elicitation. Susan Moore is joined by guest Stan Bühne from the International Requirements Engineering Board (IREB) to discuss why soft skills aren’t “soft”—they’re essential! 🎙️Episode HighlightsIntroduction to Requirements EngineeringOverlap Between Business Analysis andRequirements EngineeringWhy Soft Skills Are Critical for SuccessDefining Key Soft Skills for RequirementsEngineeringThe Role of Soft Skills in A...2025-04-0149 minBusiness Analysis Live!Business Analysis Live!The New Standard in Business AnalysisBusiness analysis is evolving—are you keeping up? IIBA hasjust released the next iteration of The Business Analysis Standard, offering a more accessible, practical guide to business analysis that goes beyond just practitioners. This 60-page free business analysis resource simplifies key concepts, making it easier to communicate the value of business analysis, align with leadership, and drive better business outcomes. In this episode, guest, Tyler Kenny, IIBA Product Manager forthe latest version, joins Susan to share his insights on the evolution of the Standard, key improvements, and how it helps organizations drive better outcomes. Whetheryou're a business an...2025-03-1849 minBusiness Analysis Live!Business Analysis Live!Decide Like a SkydiverDecision-making is an essential skill in both personal andprofessional life, yet many of us struggle with it. Overthinking, fear, and uncertainty often cloud our judgment, making it difficult to take action. In this episode of Business Analysis Live!, host Susan Moore speaks with author, speaker and coach, Lison Mage, about breaking free from overthinking and making more effective decisions. We also explore the impact of fear, the importance of emotional intelligence, and how storytelling enhances decision-making. You won’t want to miss this episode!  🎙️Episode HighlightsIntroduction to decision-making and overthinkingGuest: Lison Mage author of Act B...2025-03-0437 minBusiness Analysis Live!Business Analysis Live!MoSCow or Bust: Myths About PrioritizationPrioritization is more than just sorting a to-do list—it'sabout making decisions about what you will and won’t do. In this episode, Susan talks with Kent McDonald, speaker, author and product management practitioner, about the myths and misconceptions around prioritization.  Kent brings years of experience in product management,business analysis, and agile methodologies to the discussion. He’s seen a lot of prioritization issues over all those years! We explore the difference between prioritization and sequencing, why "priority" isn’t always singular, and how filters—not buckets—can help organizations make betterdecisions.2025-02-1845 minBusiness Analysis Live!Business Analysis Live!Navigating a Strategy ChangeIn this episode of Business Analysis Live!, Susan chats with IIBA Partner Manager Koketso Chaba- and BA COE (Center of Excellence) Manager, Wilna Coetzee, to explore how business analysts can successfully navigate strategy changes within their organizations. Our guest shares insights and lessons on how their strong COE gave them an advantage by enabling them to sense and respond to change without significant disruption. Wilna shares how a focus on foundational business analysis skills, good metrics and leadership support makes an organization “nimble” and more resilient when change happens. 🎙️Episode Highlights • The role of a B...2025-02-0445 minBusiness Analysis Live!Business Analysis Live!How a Framework Transforms Your Business Analysis ApproachIn this episode Susan Moore and guest Laura Brandenburg, founder and CEO of Bridging the Gap, discuss how having a structured approach to business analysis can improve the outcomes, quality and value of our work. This approach can also lead to more confidence and credibility for the business analysis professionals.  Laura introduces one such framework, her “Business Analyst Framework for Success," detailing its eight steps, from understanding business objectives to evaluating value created. This framework will be the source of her 3-part IIBA member webinar series starting in March also titled The Business Analyst Framework for Success. The...2025-01-2146 minBusiness Analysis Live!Business Analysis Live!Best of Business Analysis Live! (2024)As we start 2025, Susan looks back at the most memorable moments from Business Analysis Live! In this special episode she shares the top five episodes from 2024, with these experts: 🏆 Top 5 2024 Episodes 5. What is Business Architecture? (with Roger Burlton) 4. Working With Developers (with Tamara Copple) 3. What is Requirements Management? (with Jenn Bedell) 2. AI For Business Analysis (with Vince Mirabelli) 1. How To Do Business Analysis (with Howard Podeswa) And we invited a few guest co-hosts to join us on topics they are...2025-01-0728 minBusiness Analysis Live!Business Analysis Live!Business Analysis CommunicationIn this episode of Business Analysis Live!, Susan Moore, Community Engagement Manager at IIBA, speaks with Laura Paton, a LinkedIn Learning instructor, speaker, and trainer, about the critical role of communication in successful business analysis. Effective communication ensures that all stakeholders share a clear understanding of objectives and desired outcomes. Business analysis professionals often act as the bridge between stakeholders and solution implementation, engaging with individuals across various levels of an organization, each with unique communication needs. To connect effectively with this diverse audience, business analysis professionals must employ a range of techniques and skills tailored to...2024-12-2451 minBusiness Analysis Live!Business Analysis Live!Nurturing Ideas in the Business Analysis CommunityIn this episode of Business Analysis Live!, Susan talks with Stuart Mullinger, business analysis practitioner, speaker and  a self-proclaimed "business analysis community cheerleader” to talk about the importance and power of community in the business analysis profession. We explore how professional relationships, and collaboration can elevate both individual analysts, organizations and the profession. We discuss strategies for building meaningful connections with colleagues, overcoming collaboration challenges, and expanding perspectives through diverse professional networks. Episode Highlights How to build valuable professional relationships The role of community in advancing the business analysis profession Tips for overcoming challenges wit...2024-12-1046 minBusiness Analysis Live!Business Analysis Live!Why Business Process Models MatterIn this episode of Business Analysis Live!, host, Susan Moore, talks with Dan Funk and Alex Herron from Sartography, a business process automation company, about business process models and why they matter to the work of business analysis. Hosted by Susan Moore, Community Engagement Manager at the International Institute of Business Analysis, this episode unpacks the key role of process models in driving project success and improving communication across teams. We begin by addressing a common question: “Why do we need process models?” Many organizations struggle to recognize the value of process modeling, often viewing it as comp...2024-11-2645 minBusiness Analysis Live!Business Analysis Live!What Is A Functional Consultant?In this episode of Business Analysis Live!, host, Susan Moore talks with functional consultant and guest, AJ Hawley, about the role and work of functional consultants and how it relates to business analysis. Functional consultants, or functional analysts, have a mix of business analysis skills and technical expertise, allowing them to be a full service provider of solutions for their tech stack. We discuss: • The Role of Functional Consultants: We discuss what a functional consultant does, including how their skills and responsibilities may overlap with or differ from those of business analysts. • Skill Sets...2024-11-1646 minBusiness Analysis Live!Business Analysis Live!How Certification Helps Agile Business Analysis ProfessionalsIn this episode of Business Analysis Live!, Susan Moore, the Community Engagement Manager at the International Institute of Business Analysis (IIBA), is joined by guest co-host Blake Heggestad, IIBA's Director of Programs and Partnerships, and guest LN Mishra, founder of Adaptive US, to discuss how certifications can empower business analysts in their careers. The conversation begins with an overview of why agile certifications have become essential for business analysts, especially as more organizations embrace agile practices. LN shares the advantages of becoming certified in agile business analysis, emphasizing the development of role-specific skills, improved adaptability, and strengthened...2024-10-2940 minBusiness Analysis Live!Business Analysis Live!Getting Started in Business AnalysisIn this episode of Business Analysis Live, Susan Moore, Community Engagement Manager at the International Institute of Business Analysis (IIBA), is joined by guest co-host Andy Grazebrook, IIBA Partner Manager for Europe, to explore how to get started in business analysis. They talk with Stuart Ecuyer, who leads a program within his organization that takes an innovative approach to helping aspiring business analysts enter the profession. The discussion explores how the program is set up, offering participants a mix of learning opportunities and hands-on experience within the organization. Junior business analysts not only learn business analysis but also immediately...2024-10-1551 minBusiness Analysis Live!Business Analysis Live!Self-Reflection for Cybersecurity and Business AnalysisIn this episode of Business Analysis Live!, host, Susan Moore, is joined by Bindu Channaveerappa, business analysis practitioner, speaker and author of the new book,  Cybersecurity and Business Analysis, to discuss the connection between cybersecurity and business. The episode begins by addressing common misconceptions about cybersecurity, such as the idea that it is strictly a technical domain, and introduces a broader perspective that involves business processes, human factors, and proactive risk management. Bindu explains how traditional cybersecurity approaches, which often focus on technical solutions like firewalls and anti-virus systems, are incomplete without incorporating business analysis. She emphasizes t...2024-10-0146 minBusiness Analysis Live!Business Analysis Live!How to Elicit RequirementsHost, Susan Moore, welcomes the hosts of The JDE Connection podcast, Chandra Wobschall and Paul Houtkooper, to this first-ever cross over episode of Business Analysis live! You'll learn more about Chandra and Paul and their experiences with business analysis around the financial system they support, JD Edwards, an enterprise resource planning (ERP) solution owned by Oracle.  In this episode we talk about gathering requirements and learn a bit about why IIBA uses the term "eliciting" when referring to these activities.  Chandra and Paul share their experiences and techniques, like using questions to uncover true goa...2024-09-171h 02Business Analysis Live!Business Analysis Live!Driving Behaviors for Business SuccessSusan Moore and, guest co-host, Fabricio Laguna (The Brazilian BA) introduce the concept of driving behaviors for business success, using the upcoming World Management Agility Forum conference as a backdrop. They are joined by Hugo Lourenco, founder of World Management Agility Forum, and Gonçalo Pereira, Human Factors Researchers at The Agile Thinkers to explore the critical role of human factors in business environments.   The discussion centers on the importance of key behaviors such as communication, cooperation, decision-making, and leadership in fostering business success. Hugo and Gonçalo emphasize the need for a behavioral management sys...2024-09-031h 00Business Analysis Live!Business Analysis Live!The Power of ObservationHost Susan Moore teams up with Steve Jones, a business analysis professional, IIBA Hartford chapter leader, and co-host of Analysts After Dark. They explore the often underrated but incredibly useful technique of observation and how it can bring deeper context to your analysis work. And it’s not just about seeing—observation involves all your senses. When done right and validated, it can sharpen communication, boost agility, build empathy, and strengthen relationships. From crafting models and solving problems to acing discovery sessions, they cover the many ways observation can elevate your analysis game. Plus, they...2024-08-2041 minBusiness Analysis Live!Business Analysis Live!The 3 I's of Business AnalysisIn this episode, hosts Susan Moore and Scott Bennett talk with the organizers and speakers from the 2024 IIBA Soft Ed Festival of Business Analysis. The conference organizers, Briana Ertanin and Luigi Bini, along with the planning team, share how they used the 3 I's—Innovate, Inspire, and Ignite—to set the vision for the event.   Then, we chat with three of the many speakers, Jen Battan, Glenn Brule, and Lauren Ryder, who share their perspectives on the role of business analysis in various contexts. As always, it's a lively conversation with plenty of twists and turns! 2024-08-0644 minBusiness Analysis Live!Business Analysis Live!Becoming a Business ArchitectIn this episode of Business Analysis Live!, Scott and Susan talk with business architect, Breanne Casteel. They talk about business architecture, highlighting its critical role in connecting strategic vision with operational execution. Breanne shares the skills required for a business architect, her transition from business analysis, and the process of building effective business architecture. They go into the important role of business architect as a trusted advisor, focusing on the importance of communication, stakeholder engagement, and simplifying complex ideas. Additionally, they offer guidance for those interested in pursuing a career in business architecture. Connect...2024-07-2341 minBusiness Analysis Live!Business Analysis Live!Crafting Effective AI QueriesIn this episode, hosts Susan and Scott are joined by Mohsen Akhavannia, to discuss practical strategies for communicating effectively with AI tools like ChatGPT. Drawing parallels from business analysis, they explore how to formulate queries using natural, providing context, and asking follow-up questions to optimize AI interactions and get the outputs you want. Whether you're new to AI or looking to enhance your querying skills, this episode offers valuable insights into leveraging AI effectively in your projects and daily workflows. Connect with Mohsen on LinkedIn Do you...2024-07-0942 minBusiness Analysis Live!Business Analysis Live!Visual CommunicationIn this episode, we talk about the power of visual communication in business analysis. We are joined by Paddy Dhanda of the Superpowers School podcast and frequent speaker on visual communication with his colleague, Grant Wright (who has not able to join for this episode). Visual communication is all a component of visual thinking. Paddy talks about why visual thinking is important and how you can build those skills. Visual Jam - https://www.thevisualjam.com/ Paddy's Podcast - https://www.superpowers.school/Paddy Dhanda on LinkedInGrant Wright on LinkedIn Do you have...2024-06-2546 minBusiness Analysis Live!Business Analysis Live!Business Analysts' Roadmap to Formal LeadershipAre Business Analysis Roles the Gateway to Project Management? Discover How BA Skills Can Propel You into Leadership! Wondering if your skills as a business analyst could open doors to leadership opportunities? Join us in this week's episode as we talk with speaker, educator and business analysis practice lead, Priyanka Agrawal, about how you can leverage your business analysis skills in formal leadership roles. We answer questions such as: - How to become a leader? - What skills do you need? - What practice do you need? - How do you transition into a formal...2024-06-1142 minBusiness Analysis Live!Business Analysis Live!How To Do Business AnalysisIs there just one way to do business analysis? Is there a right way? How do we bring together all these techniques and tasks to achieve the right outcomes? Susan and Scott chat with Howard Podeswa about how to do business analysis work. Howard is an author of three books for business analysis professionals (see list below). You can follow Howard on LinkedIn. Howard's Books: - The Business Analyst's Handbook - The Agile Guide to Business Analysis and Planning - UML for the IT Business Analyst Do you have questions about this topic or have...2024-05-2855 minBusiness Analysis Live!Business Analysis Live!Unpacking the Global State of Business AnalysisSusan and Scott talk with Eno Eka, Founder of Business Analysis School, about the Global State of Business Analysis (GSBA), the report from IIBA's annual survey that shares insights from business analysis professionals from all over the world. Resources: The video version of this podcast includes the report slides. Get a free GSBA infographic of the report. IIBA members have access to the full report Connect with Eno on LinkedIn Do you have questions about this topic or have an idea for a different topic? Ask us a question...2024-05-1438 minBusiness Analysis Live!Business Analysis Live!Amplifying Agility with AI and Insightful Business AnalysisIn this episode of our podcast, Susan and Scott discuss the recent book launch of Futureproof: Amplifying Agility with AI and Insightful Business Analysis focusing on AI and business analysis. They are joined by Angela Wick and Tim Coventry, authors of the book, who share insights on the urgency of business analysis in an AI environment, the AI Accelerator Framework, and the upskilling needed for BAs in an AI-driven world. Here are three key takeaways from our conversation: Continuous Analysis in an AI World: Angela and Tim emphasize the importance of viewing analysis as a...2024-04-3042 minBusiness Analysis Live!Business Analysis Live!What is Requirements Management?Scott and Susan interview Jenn Bedell, business analysis practitioner, speaker and IIBA Regional Deputy Director, as she shares insights about managing requirements. In this podcast she discusses the importance of thorough exploration, stakeholder collaboration, and understanding project goals to uncover and prioritize requirements as why we need to manage and track requirements over the life of the project. If you geek out about creating requirements management systems, you won't want to miss the conversation on using low code/no code tools to track requirements as structured data! RESOURCES: Connect with ⁠Jenn on LinkedIn ...2024-04-1640 minBusiness Analysis Live!Business Analysis Live!What is Business Architecture?Ever wondered how organizations bridge the gap between IT and business operations? You'll discover the intriguing journey of business architects as they navigate through different departments, from IT to strategy, in pursuit of organizational excellence. Join Scott and Susan and special guest, Roger Burlton, business architecture practitioner, author, speaker and trainer, as we answer the question "What is Business Architecture?" RESOURCES: Short videos and articles by Roger at Process Renewal Connect with Roger on LinkedIn Do you have questions about this topic or have an idea for a different topic? Ask us...2024-04-0231 minBusiness Analysis Live!Business Analysis Live!Neuroscience and Business AnalysisHow can neuroscience research help us be better communicators, better leaders and build better relationships? Scott Helmers joins Scott and Susan for a rich discussion on some methods and principles that can make us more aware of how we, and others, think. RESOURCES: - Contact Scott Helmers - Scott@VisioStepByStep.com - Connect with Scott on Linkedin - Scott's LinkedIn Learning courses Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage.  2024-03-1939 minBusiness Analysis Live!Business Analysis Live!The Importance of Being NimbleWhat do we mean by nimble? Is that just another word for agile or does it mean something else? According to our guests, Fabricio Laguna and Filip Hendrickx, it is a way of thinking about an organization's ability to sense and respond with speed and precision. Learn more about nimble, how it applies to organizations and how business analysts can be nimble. You can meet Fabricio Laguna and Filip Hendrickx, who will be running a tutorial about Nimble at the upcoming 2024 Building Business Capabilities (BBC) conference - https://buildingbusinesscapability.com/ 2024-03-0544 minBusiness Analysis Live!Business Analysis Live!AI For Business AnalysisIn this episode, we dive into artificial intelligence and the role it plays in business analysis with our guest, Vince Mirabelli. Get ready for an insightful conversation on leveraging AI to enhance your BA skills and improve efficiency. Here are some highlights from the episode: 🔹 The role of AI in business analysis and its potential impact🔹 The importance of getting started with AI and overcoming apprehension🔹 The power of prompt engineering and crafting effective prompts for AI tools🔹 The need for context and understanding in utilizing AI effectively🔹 The upcoming AI Playtime event...2024-02-2042 minBusiness Analysis Live!Business Analysis Live!Working With DevelopersSusan and Scott are joined by special guest Tamara Copple, Product Owner for Children International, to talk about Working with Developers. Key take-aways: When working with developers (or software engineers), do your homework. Bring your research and be prepared to share what you've learned about the problem or opportunity to get the developer up to speed. Provide business context. As a business analysis professional, you may understand more about the business than the developer. Offering this context can provide important background information needed to perform work. Know your audience. Understand what your developers...2024-02-0640 minBusiness Analysis Live!Business Analysis Live!Building Your Communication SkillsIn this episode, Susan and Scott delve into the importance of kindness and empathy in the field of business analysis. Our guest, kindness advocate, business analysis professional and author, Jane Osemwegie, shares her insights on how kindness can positively impact our professional communication. We also discuss the role of empathy in understanding and connecting with clients and colleagues, and how it can lead to better outcomes. Jane shares 5 main areas to focus on to build your communication skills. Don't miss out on this enlightening conversation! Jane's LinkedIn Profile : https://www.linkedin.com/in/janeosemwegie/ Effective Listening...2024-01-2340 minBusiness Analysis Live!Business Analysis Live!Best of Business Analysis LiveAfter over 50 episodes of Business Analysis Live, Susan & Scott look back at the most popular episodes and a fun event in Las Vegas that didn't make it into a Business Analysis Live episode. As always, we answer your questions live during our broadcast! You can view this podcast on YouTube Find the top podcasts we mentioned plus more at our Spotify homepage! Do you have questions about this topic or have an idea for a different topic? Ask us a question at ⁠⁠⁠live@iiba.org⁠⁠⁠ or leave us a ⁠⁠⁠voice message⁠⁠⁠ on our podcast homepage.  Business Analysis Live is hosted by: - Susan Mo...2024-01-0941 minBusiness Analysis Live!Business Analysis Live!Working Across CulturesJoin Susan and Scott as they talk about to how to best work with teams across different cultures. They talk with the International Institute of Business Analysis (IIBA) Account Managers from around the globe to get advice and practical tips: - Europe - Andy Grazebrook - Africa & Middle East - Koketso Chaba - India - Suvarna Veluthakkal - Asia, Pacific - Xavier Treguer - Latin America & Southeastern United States - David Rosales - Canada & Northern United States - Lia Spoltore In the discussion, the Account Managers discuss various aspects of effective communication across cultures, including: - Not...2023-12-2638 minBusiness Analysis Live!Business Analysis Live!Learning and Teaching for Business Analysis Professionals"Business Analysts are professional learners." Learning is a key skill (or is it a trait?) in business analysis, given that we often find ourselves in scenarios with limited information. Teaching is also important to the work we do. Do you know the differences between learning and teaching and how to incorporate these skills into your business analysis work? Susan and Scott are joined by Victoria Cupet, a business analysis practitioner, consultant, speaker and trainer, who has a doctorate in Education. They discuss various aspects of learning as well as how we share information with others, which can take on...2023-12-1241 minBusiness Analysis Live!Business Analysis Live!Launching Your Business Analysis CareerSusan and Scott chat with a new business analysis professional, Sachin Bhoria, about his experience preparing for and landing his first job in business analysis. Sachin has been in his role for over a year now and shares his perspective as a new business analysis professional. Resources: Entry Certificate to Business Analysis (ECBA) Certification - https://www.iiba.org/business-analysis-certifications/ecba/ Business Analysis Competency Model - https://www.iiba.org/professional-development/business-analysis-competency-model/ BACCM (Business Analysis Core Concept Model) - https://www.iiba.org/business-analysis-blogs/6-steps-to-applying-the-baccm/ Do you have questions about this topic or have an...2023-11-2840 minBusiness Analysis Live!Business Analysis Live!Difficult ConversationsSusan Moore and Scott Bennett are joined by guest speaker Mindy Bohannon, to delve into the challenges of difficult conversations. They share their own reactions and triggers when faced with such conversations and discuss how to approach them in a productive and empathetic manner. Mindy highlights the role of empathy in diffusing tension and getting everyone back on the same page. The hosts and guest emphasize the importance of acknowledging and managing emotions during these encounters. A few key take-aways: 1️⃣ Respect is Key: Difficult conversations can be challenging, but they ultimately come down to respect. 💯🤝 2️⃣ Focus on Objectives: It's easy for diffi...2023-11-1441 minBusiness Analysis Live!Business Analysis Live!Mastering InfluenceInfluencing is an advanced communication skill that is helpful for change management in the business analysis field. Susan and Scott talk with guests that have had success with influencing skills. Abigail Gaddy and Heath Butler share the benefits of using influencing skills as well as the potential pitfalls if it’s overused. Business analysts often need to work with various stakeholders, including executives, project managers, subject matter experts, and technical teams. Effective influencing skills allow business analysts to gain support, build relationships, and guide stakeholders towards shared goals and decisions. These skills help reduce resistance to necessary changes, articulate a cl...2023-10-3141 minBusiness Analysis Live!Business Analysis Live!Business Model CanvasA Business Model Canvas is an analysis technique in the Business Analysis Body of Knowledge (BABOK Guide) and is a technique taught in business schools.  Susan and Scott talk with Connor Estabrooks, who is a recent MBA graduate, to discuss how the Business Model Canvas is used to analyze a business, or part of a business.   The discussion is framed around the nine parts of the Business Model Canvas: - Customer Relationships - Customer Segments - Key Partnerships - Key Activities - Key Resources ...2023-10-2832 minBusiness Analysis Live!Business Analysis Live!Agile Backlog Management: The Rock CrusherHow you do you effectively manage the backlog?  Susan and Scott talk with Steve Adolph, one of the authors of The Rock Crusher, about were backlogs fail to deliver on their value.  They chat about where the Analyst role fits in this agile space to meet the needs of the team and organization.   In the book, it describes “Many organizations eliminated analyst roles in their rush to adopt agile as a development cost-reduction strategy.  In the minds of many, the product owner role made analysts redundant.  Unfortunately, many organizations that followed this path were soon harshly rem...2023-10-0340 minBusiness Analysis Live!Business Analysis Live!The 3 E's of Business AnalysisSusan and Scott talk to the organizers of the Festival of Business Analysis in Australia about the 3 E’s of business analysis.  They also talk with three of the speakers that will be at the festival in person and online to get a sense of what to expect from this conference. 1) Evolve – Sam Bowtell, who will be speaking about effective hybrid working techniques 2) Empathise – Phil Delalande, focusing on UX design 3) Emerge – Ruth Lewis, who is a qualified futurist, and will be speaking about ethical AI use and a certification program for AI auditors Thi...2023-09-2637 minBusiness Analysis Live!Business Analysis Live!Finding Transferable SkillsIn our recent livestream discussion, we talked with Laura Brandenburg from Bridging the Gap about transferable skills. This is for both the aspiring business analysis professional and the experienced professional looking to grow their team. We started the discussion about crafting resumes. To highlight transferrable skills, we should prioritize showcasing our achievements over merely listing responsibilities. By spotlighting our accomplishments, we can effectively shine a light on our soft skills and underlying competencies, presenting a more holistic view of our abilities. As senior BAs, we explored how we can assist our junior counterparts in cultivating transferable skills. This involves...2023-09-1940 minBusiness Analysis Live!Business Analysis Live!Effective Change ManagementIs facilitating change easy?  No!  Susan and Scott dig into the topic of change management with the authors of Brainy Glue, Ian Richards and Filip Hendrickx. They emphasize the importance of introducing and managing change effectively within organizations and highlight the role of Business Analysis professionals in facilitating this process.   For effective change management, it’s important to have a clear vision when initiating change.  This requires the participation of stakeholders to understand different perspectives and generate ideas for solutions.  Change doesn’t happen without impact and resistance.   The book “Brainy Glue: Making Cha...2023-09-1242 minBusiness Analysis Live!Business Analysis Live!Building Confidence In Your Career​This is a discussion about building confidence, imposter syndrome, and self-doubt. Susan and Scott talk with Paula Bell about the multifaceted nature of confidence, highlighting its impact on personal and professional success. Confidence isn't just a surface-level trait but is deeply connected to one's self-awareness and understanding of their value.Imposter syndrome is a common phenomenon where individuals doubt their abilities and fear being exposed as a fraud. Paula shares her thoughts on how individuals tend to compare themselves to others' achievements and metrics. She stresses the importance of embracing one's uniqueness and focusing on personal growth and value ra...2023-08-2243 minBusiness Analysis Live!Business Analysis Live!Solving the Wrong ProblemWe discuss effective problem solving with Khethelo Malinga, who presented at the Building Business Capabilities (BBC) conference on the topic. We talk though challenges of why problem solving can be difficult and how to overcome them in organizations. We also take live questions from viewers on LinkedIn live. RESOURCES: - Book: Bulletproof Problem Solving – free access to the book and audio book for IIBA members here https://iiba.skillport.com/skillportfe/main.action?path=summary/BOOKS/146210 or you can find the book on Amazon. Do you have questions about this topic or have an idea for a different topic? As...2023-08-0842 minBusiness Analysis Live!Business Analysis Live!What is Strategy Analysis?Susan and Scott talk with Laura Paton about strategy analysis. They discuss the role of business analysis professionals in strategy analysis and the skills required for this work. They highlight the need for experience and the ability to work with executives, facilitate meetings efficiently, use various techniques for eliciting and analyzing information, and effective communication. They also mention specific techniques like the Business Model Canvas and SWOT analysis used in strategy analysis. Are you curious why Strategy Analysis is Chapter 6 and not before the other knowledge areas in the BABOK Guide? Tune in to find out! Laura...2023-07-2543 minBusiness Analysis Live!Business Analysis Live!Requirements Engineering and Business AnalysisSusan and Scott discuss requirements engineering and business analysis. Our guest is Stan Buehne from the International Requirements Engineering Board (IREB). IREB is a nonprofit organization based in Germany that focuses on promoting and improving the discipline of requirements engineering. Stan discusses the importance of requirements engineering in various industries, such as automotive, aviation, and medical domains. He emphasizes the need for precision and accuracy in documenting requirements to ensure the development of high-quality solutions. Requirements engineering also involves managing and handling changing requirements over time. The conversation touches on the term "engineering" in requirements engineering and its association...2023-07-1140 minBusiness Analysis Live!Business Analysis Live!Career Paths for Business AnalysisOur guest, Maria Montgomery, is a business analysis expert from Australia, who has been in the field for over a decade. Maria expresses her passion for coaching and sharing her knowledge through her book on business analysis: The Art of Getting Business Analysis Right Maria shares a graphic representing different career paths in business analysis. She explains that career progressions in business analysis are similar to technical analysis, but with some distinctions. Technical analysts tend to focus on technical knowledge and may progress into technical or management roles. Business analysts, on the other hand, have a broader range of...2023-06-2735 minBusiness Analysis Live!Business Analysis Live!Start Your Business Analysis Career With CertificationWhether transitioning from another profession or starting your first professional job, we discuss how certification can help start your business analysis career.  We answer questions from our live audience about making this change.   The Entry Certificate in Business Analysis (ECBA) is a professional certification offered by the International Institute of Business Analysis (IIBA).  This is a globally recognized certification designed for people who don’t have experience in the business analysis profession.  It demonstrates to leadership and professional employers that you have an understanding of business analysis and demonstrates your commitment to working in the professio...2023-06-1338 minBusiness Analysis Live!Business Analysis Live!Curiosity for Business AnalysisHow does curiosity help in your career? Curiosity leads to discovery and it can be fostered or suppressed. Christina (Tina) Lovelock and Adrian Reed join us for a discussion about curiosity and a global initiative they’ve launched called BA School Day. Curiosity allows us to explore and learn. For business analysis professionals, learning and asking effective questions are an important part of the role. But curiosity has no bounds in terms of job role. For example, storytelling and understanding the mechanics of a story, are a skill that can be used across many disciplines, and this has an el...2023-05-3032 minBusiness Analysis Live!Business Analysis Live!How to Hire a Business AnalystIn this discussion we talk about hiring business analysts from the hiring manager perspective. It may also be useful for business analyst applicants to understand what hiring managers are looking for. Our guest on this episode of Business Analysis Live is Yulia Kosarenko, who has a YouTube channel called Why Change. We start by discussing the importance of the job description. It’s important to articulate details about what the candidate will be doing in the job. We discuss communication skills for BAs, emphasizing the ability to listen actively, ask effective questions, and convey complex information in a...2023-05-0240 minBusiness Analysis Live!Business Analysis Live!Why Use Observation?Observation is a valuable source of information and can be used to gain insights that cannot be obtained through conversations. We discuss the technique of observation in business analysis share stories about our experiences. As with any technique, there are benefits and challenges. Observation can reveal inefficiencies and help organizations improve their processes. However, observation can also create anxiety among employees, so it is important to communicate the purpose of the observation and ensure that employees understand why it is being done. RESOURCES: -IIBA’s KnowledgeHub https://www.iiba.org/knowledgehub/business-analysis-body-of-knowledge-babok-guide/10-techniques/10-31-observation/ - The Bu...2023-04-1839 minBusiness Analysis Live!Business Analysis Live!ChatGPT and Business AnalysisChatGPT is a new Artificial Intelligence technology and we discuss how this is useful as a research and productivity tool. Susan and Scott chat with Emal Bariali, the Founder of BA Blocks, who has been researching ChatGPT for use by business analysis professionals. Emal has published several ChatGPT videos on his YouTube channel (see link below). As a high-level primer, GPT stands for Generative Pre-trained Transformer. It is a type of Large Language Model (LLM) artificial intelligence tool. We don’t focus on the technology in this discussion, we focus on the implications and usefulness of this artificial intelligence te...2023-03-3139 minBusiness Analysis Live!Business Analysis Live!Running Effective MeetingsThe purpose of most meetings is to make decisions.  Are your meetings effective?  Have you attended meetings that are a waste of time?  Susan and Scott have run meetings for decades.  Join them as they discuss effective meetings and take questions from the live audience.   Top 5 Essential Elements of Effective Meeting  State the objective of the meeting so people know what to expect.  Include an agenda so attendees can prepare or possibly reject the meeting if it’s not suitable for them to attend  Only invite relevant attendees  Start and end on time - show respect for people ...2023-03-2140 minBusiness Analysis Live!Business Analysis Live!What is Business Analysis?Business Analysis is defined as “the practice of enabling change in an organizational context, by defining needs and recommending solutions that deliver value to stakeholders” in the Business Analysis Body of Knowledge (BABOK© Guide v3).  The BABOK guide was developed by a global working group, including our guest, Laura Paton.   We talk with Laura about Business Analysis from different perspectives:  The profession, research, and competencies  Roles and Job Titles  How long it takes to get good at business analysis  Change management  Organizations and business domains  Starting a business analysis career  Problem solving and opportunity seeking People, process, and t...2023-03-0730 minBusiness Analysis Live!Business Analysis Live!Business Analysis Skills for Human ResourcesHuman Resources is key to running a successful organization.  It’s typically a top cost among expenses.  How do business analysis skills apply to Human Resources?  Kris Tierney joins us from the Human Resources Professionals Association (HRPA), which has partnered with The International Institute of Business Analysis (IIBA) to offer the “Radical HR: Upskilling from Service Provider to Solution Expert” program.   During our chat with Kris, we talk about Human Resources (HR) for business analysts to understand the business domain.  To underscore the importance of HR, one of our livestream viewers, Tracy Kincaid-Mielak commented “You can’t have a business...2023-02-2139 minBusiness Analysis Live!Business Analysis Live!Top 9 Business Analysis SkillsWhat are the most important skills for business analysis professionals?  We discuss the top 9 skills identified in the IIBA Global State of Business Analysis report.  This is research from business analysis professionals around the world.  Can you guess what the top skill is for your career?  We count down to the #1 skill and take questions from the livestream audience.   RELATED ARTICLES:  Skills Every Business Analysis Professional Needs https://www.iiba.org/business-analysis-blogs/skills-every-business-analysis-professional-needs/ RELATED PODCASTS:  Leadership Skills for Business Analysis https://spotifyanchor-web.app.link/e/p91btHCHcxb Communication: How to Ask Better Questions https://spotify...2023-02-0738 minBusiness Analysis Live!Business Analysis Live!Business Analysis Myths“Business analysis professionals only work in IT”, is that a myth?  What about “Business analysts only create requirements documents”?  In this episode of Business Analysis Live we talk about common business analysis myths and answer questions from our live audience.   RESOURCES:  - Business Analysis Job Titles - https://youtu.be/c6Ne1J9IlJE  - Top Business Analysis Myths, Analyst Catalyst blog - https://www.iiba.org/business-analysis-blogs/top-business-analysis-myths/ Business Analysis Live is hosted by: - Susan Moore, Community Engagement Manager at IIBA - Scott Bennett, Manager, Business Analysis at IIBA  We discuss bus...2023-01-2435 minBusiness Analysis Live!Business Analysis Live!Business Analysis Job Interview QuestionsLooking for a business analysis job?  We discuss interview questions that you may encounter and how to approach them.  Preparation is key and our guest, Yulia Kosarenko, shares tips on how to get ready for a business analysis job interview.  She has some great advice.  Yulia Kosarenko is the author of “Business analyst: a profession and a mindset” and also publishes videos on her “Why Change” YouTube channel https://www.youtube.com/@WhyChange  RESOURCES:  IIBA Career Center https://careercenter.iiba.org/ Entry Certificate to Business Analysis (ECBA) https://spotifyanchor-web.app.link/e/MZeeRQGWrwb Top 7 Soft Skills for Business A...2023-01-1040 minBusiness Analysis Live!Business Analysis Live!Do's and Don'ts of Online ProctoringIt's the end of the year and time to think about those professional development goals! Certifications are usually high on that list. International Institute of Business Analysis (IIBA) has 7 business analysis certifications - 3 core and 4 specialized. All the business analysis certification exams offered by the International Institute of Business Analysis (IIBA) are proctored online. We get lots of questions about how online proctoring works. In this episode of Business Analysis Live! Scott and Susan talk with our Certifications Program Manager, Isabel Feher-Watters about online proctoring and how to get ready for your online proctoring experience. (note: this podcast was o...2023-01-0144 minBusiness Analysis Live!Business Analysis Live!Leadership Skills for Business AnalystsEven when business analysis professionals don't have a title of leader, they are informal leaders on projects. In this episode, Scott and Susan are joined by Lead Business Analyst, Supervisor and newest #CBAP (Certified Business Analysis Professional) holder, John Reeves who writes and talks about business analysis leadership. We learn from John the leadership skills most in demand for business analysts and how they can lead without authority.  John is a frequent contributor of leadership articles to IIBA's member-exclusive quarterly publication, Business Analysis Magazine (BAM!). You can find his latest articles in these editions: Leading Through T...2022-12-2731 minBusiness Analysis Live!Business Analysis Live!What is SWOT analysis?SWOT analysis is a powerful tool to explore ideas and look at the big picture.  The four perspectives captured in this model are: - Strengths (internal) - Weaknesses (internal) - Opportunities (external) - Threats (external). In this podcast Scott and Susan create a SWOT analysis together using live audience feedback to show not only how it works but how a business analysis professional would facilitate the activity.  The key skill in performing a SWOT analysis is facilitation to ensure your stakeholders are engaged and contributing.  As we demonstrate using a live example, SWOT analysis is as much abo...2022-12-1334 minBusiness Analysis Live!Business Analysis Live!Product Owner WisdomWhat is a Product Owner? There's a lot of myth and rumor about this important role in agile organizations.   In this episode, Scott and Susan welcome Emily Midgely, a Product Owner (and President of the IIBA Cleveland [Ohio] Chapter), to talk about what Product Owners do. They get into the skills needed for this work, how Product Owners work with business analysts and other roles in an organization and, as always, they answer questions from the audience about product owners and product ownership.  Do you have questions about this topic? Ask us a question at live@iiba.org...2022-11-2941 minBusiness Analysis Live!Business Analysis Live!Top 7 Soft Skills for Business AnalystsIn IIBA's most recent Global State of Business Analysis survey, the business analysis community told us that there are 7 soft skills critical to the work of BA professionals. Some say "soft skills," well, we say "essential skills!" These skills not only make your work stand out as a business analyst but also differentiate you in the marketplace.  In this episode Scott and Susan identify those 7 skills and dive into what that means. As always, they take audience questions live!  RESOURCES: Read our blog post for more about these top 7 skills and learn more about the annual Glo...2022-11-1537 minBusiness Analysis Live!Business Analysis Live!When To Do Business Analysis Planning?Business Analysis Planning and Monitoring is one of the knowledge areas identified in the BABOK© Guide. If you've never performed business analysis planning on a project, you might think it's another one of those upfront planning processes from waterfall. In this episode, Scott and Susan, along with guest Hans Eckman, demystify what this essential area is all about. We talk about how and when this is done in both #waterfall and #agile projects as well as how planning can ensure you set yourself up for success in your work! Do you have questions about this topic? Ask u...2022-11-0138 minBusiness Analysis Live!Business Analysis Live!Cybersecurity for Business Analysis ProfessionalsOctober is Cybersecurity Awareness Month and that got us thinking - what's the role of a Business Analysis professional working in cybersecurity? It isn't what you might think. In fact, business analysis is even more critical to organizations' strategy and reputation than just blocking intrusions. In this episode Scott and Susan talk with Bindu Channaveerappa, a cybersecurity business analysis expert, about how business analysts are involved in every level of security within an organization.  Bindu will be a guest panelist at our October 25th free webinar "Unlocking Cybersecurity: What Business Analysis Professionals Need to Know." You can r...2022-10-1830 minBusiness Analysis Live!Business Analysis Live!Business Analysis Job TitlesWhat's the difference between a Business Analyst, a Business Systems Analyst and an IT Business Analyst? Well, it depends. Hunting for business analysis jobs can be challenging because job titles can be generic or very specific. The differences in the titles can be found in the details of the job posting. But how do you even get that far in searching for business analysis jobs? In this episode, Scott and Susan talk about tips, hacks and research into business analysis job titles and, as always, answer your questions "live!" RESOURCES: Business Analysis career specializations model  D...2022-10-0440 minBusiness Analysis Live!Business Analysis Live!Business Analysis for User ExperienceIn this episode, Scott and Susan have a special guest, Angelo Kalevela. Angelo is user experience design practitioner and business analyst that has a YouTube channel (https://www.youtube.com/c/AngeloKalevela). He focuses on business analysis professionals who are new to the profession or thinking about becoming a business analyst with short, approachable videos meant to inform and coach. We talk about the parallels between business analysis and user experience work, coaching new business analysts and how learning to dance is a lot like business analysis!  Do you have questions about this topic? Ask us a q...2022-09-2039 minBusiness Analysis Live!Business Analysis Live!Missing RequirementsThe Project Management body of knowledge says that projects fail due to missed requirements. The Business Analysis Body of Knowledge (BABOK) says requirements are missed because #stakeholders are missed. Missing requirements happen on projects. It's a common issue faced by #businessanalysts. In this episode, Scott and Susan discuss the impacts of missed requirements, how to avoid them and what to do when you discover it's happened.   Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage. Business Analysis Live is h...2022-09-1342 minBusiness Analysis Live!Business Analysis Live!ECBA Frequently Asked QuestionsECBA is the IIBA (International Institute of Business Analysis) Entry Certificate in Business Analysis. This certificate program is a great way to learn the language of #businessanalysis as well as build your skills and confidence in the knowledge areas. Who is this certificate for? What does the certificate exam cover? You have questions and in this episode, Scott and Susan answer them! Listen and learn more about this #certification.  Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage. Business A...2022-09-0635 minBusiness Analysis Live!Business Analysis Live!Do You Need a Business Analyst Certification to Get a Job?There's a lot of talk in the #businessanalysis community about certifications. One of the questions we get frequently is whether a certification is needed to get a #businessanalyst job. Certifications are an investment in time and money. Are they worth it? Are they really a fast track to getting a business analysis job? Spoiler alert: our answer may surprise you! In this podcast, Scott and Susan discuss whether business analysis certifications matter and they answer listener questions on all things certification in this episode.  Do you have questions about this topic? Ask us a question at live@i...2022-08-3035 minBusiness Analysis Live!Business Analysis Live!Is Gap Analysis Useful?It's the age-old #businessanalysis question: Do I need to do a gap analysis for this project? Any time we make a change, we need to assess the current state, identify the future state, and analyze where there are gaps between those 2 states. In this episode, Scott and Susan define gap analysis, when it is done and why. We get controversial in this episode as we talk about whether every gap is a thing to be solved. We also identify ways that you can apply gap analysis to your life. Uses for gap analysis are endless!  Do you h...2022-08-2341 minBusiness Analysis Live!Business Analysis Live!Switching Your Career into Business AnalysisHave you thought about moving into a business analysis career but are concerned you might not have the right skills? Many business analysis professionals started their careers in a different field altogether. (Hint: you don't need a computer science background to get into business analysis!) In this episode, Scott and Susan talk about switching your career into business analysis and answer your questions about how to do that.   Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage. Business Analysis L...2022-08-1637 minBusiness Analysis Live!Business Analysis Live!Business Analysis Live! from the BBC ConferenceThis special episode of Business Analysis Live! is (virtually) direct from the 2022 Building Business Capability Conference held in Florida. Scott and Susan interview leading business analysis thought leaders and key speakers from the conference to learn more about the hot topics from this year's conference and what it's like to get together live after a 2 year pause in conferences.  Hear thoughts and perspectives from: Angela Wick Fabricio Laguna Christina Lovelock Jennifer Bedell Filip Hendrickx Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message o...2022-08-0920 minBusiness Analysis Live!Business Analysis Live!Networking for IntrovertsBuilding a network can help you find new opportunities, develop your skills and see new perspectives but meeting and growing that network can seem challenging if you see yourself as an introvert. You don't have to see your introversion as a negative to networking! You can use your strengths to network in ways that support your goals without feeling overwhelmed. Scott has this episode off so co-host Susan Moore and IT Career Coach, Suzanne Ricci, talk about networking and offer tips for those who find networking a little challenging.  Do you have questions about this topic? Ask u...2022-08-0235 minBusiness Analysis Live!Business Analysis Live!Effective Listening SkillsListening is critical to the work of business analysis professionals but it seems like such a passive activity. Why is listening important? How do you listen actively? What are the benefits of listening to your work? And how can you improve your listening skills? Scott and Susan share their experiences in these areas and answer your questions about how to listen effectively.  Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage. Business Analysis Live is hosted by: Susan M...2022-07-2644 minBusiness Analysis Live!Business Analysis Live!The Business Analysis MindsetMany business analysis professionals emphasize learning the tools, techniques and tasks that make up the daily work of business analysis. Despite that, organizations still report that projects are not always delivering the necessary outcomes. So what's missing? The business analysis mindset. What is the business analysis mindset, you ask? In this episode, Scott and Susan talk to The Brazilian BA, Fabricio Laguna, who talks and writes about the mindset and how it is applied. Hint: the business analysis mindset is not just limited to business analysis professionals but can be - should be - incorporated into thinking across the...2022-07-2040 minBusiness Analysis Live!Business Analysis Live!Business Analysis for Off-the-Shelf Product ProjectsIn this episode, Scott and Susan dive into the topic of business analysis for off-the-shelf product (or commercial off-the-shelf - COTS) projects. COTS products or services are built, sold and maintained by third-party vendors. These tools might be installed "on prem" (or on premises) or might be hosted in the cloud. These projects require business analysis but the activities involved have a slightly different focus than products or services that might built from scratch. Susan brings her insights into these projects from many years working on these kinds of projects and, as always, we'll take audience questions.  D...2022-07-1143 minBusiness Analysis Live!Business Analysis Live!Where Does Business Analysis Fit in Agile?The work of business analysis inside agile organizations can be confusing. Does analysis work fit inside the iteration? Or is analysis done in before the iteration? In this episode Scott and Susan talk with guest, Ryland Leyton, Speaker, Trainer, Agile Coach and Senior Business Analyst, about the role & responsibilities of a business analysis professional in an agile environment, the value proposition and benefits to agile from business analysis and how to respond to typical objections and misunderstandings about the role of business analysis in Agile. As always, we take questions from our listeners.  Do you have questions a...2022-07-0436 minBusiness Analysis Live!Business Analysis Live!Building Your Business ReputationHow you position yourself in your business analysis career has never been more important. From the skills you need to develop throughout your career to thinking about how to leverage your unique talents and experience to the work you do, there are many ways you can show the world what kind of professional you are. In this episode Scott and Susan talk about building your reputation in business analysis.  Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage. #professionaldevelopment #b...2022-07-0442 minBusiness Analysis Live!Business Analysis Live!Why is Change Management Important?Change is at the heart of what business analysis professionals do every day. Everything we do is geared towards change and requires some level of management. In this episode, Scott and Susan define what "change management" means and what it might look life for business analysis professionals across their career lifecycle and across the project lifecycle. We'll also share lots of stories about change management efforts we've been part of.  Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage. I...2022-07-0435 minBusiness Analysis Live!Business Analysis Live!What is Requirements Traceability?In this episode Scott and Susan talk about the magical world of requirements traceability. Traceability is an important way to ensure that you are delivering what has been committed to in the project but it's a task that is sometimes missed. We talk about our experiences with tracing requirements and answer listener questions too.  Do you have a question on this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage. #RequirementsTraceability #BusinessAnalysis #BusinessAnalyst2022-07-0431 minBusiness Analysis Live!Business Analysis Live!Show Your Commitment to Business Analysis with BadgesThe International Institute of Business Analysis (IIBA) has awarded digital badges to business analysis certifications for many years. In April 2022, IIBA began granting digital badges to IIBA Members to allow them to share their commitment to their profession and to be seen as ambassadors for the practice of business analysis. In this episode, Scott and Susan talk about the new IIBA Member badges and answer your questions about how and where to share them as well as questions around badges for the IIBA certifications.  Do you have questions about this topic? Ask us a question at live@i...2022-07-0423 minBusiness Analysis Live!Business Analysis Live!Communicating With LeadershipOne of the things that business analysis professionals do is talk with stakeholders who are in leadership roles, such as managers, directors or executives. It can sometimes be intimidating to talk with these important people in organizations. In this episode we talk about the "executive mindset" and tips for how to prepare yourself to communicate with people in leadership roles successfully.  Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage. #businessanalysis #leadership #communication #executivemindset2022-06-2724 minBusiness Analysis Live!Business Analysis Live!The Critical Role of Business Analysis in Becoming a Data-Driven Organization Research RecapIn this bonus episode, Scott and Susan talk with Dr. David Marco, President of EW Solutions and global authority in data governance.  We answer more questions from the Achieving More With Data: The Critical Role of Business Analysis in Becoming a Data-Driven Organization webinar and take listener questions about data analytics, the importance of business analysis to data projects and much more.  Have a question on this topic? Ask us at live@iiba.org or leave us a voice message on our podcast homepage.  #businessdataanalytics #dataanalytics #businessanalysis 2022-06-2752 minBusiness Analysis Live!Business Analysis Live!How to Ask Better QuestionsAsking good questions is an essential skill for business analysis professionals. In this episode, Scott and Susan give tips and advice on how to improve your skills at asking questions. And, as always, we answer some really good questions from our listeners.  Do you have a question on this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage.  #askquestions #activelistening #businessanalysis2022-06-2740 minBusiness Analysis Live!Business Analysis Live!Welcome to Business Analysis Live!In this introduction to Business Analysis Live! you'll meet your co-hosts, Susan A. Moore, Community Engagement Manager, and Scott Bennett, Business Analysis Manager, both with the International Institute of Business Analysis (IIBA). We take your questions "live" about all things related to business analysis. Susan and Scott have a combined 44 years of experience in business analysis and provide engaging perspectives from their work over the years in areas such as agile, data analytics, strategy, BA leadership and so much more. You can submit your questions for us at live@iiba.org or leave us a voice message on Anchor. 2022-06-2707 minBusiness Analysis Live!Business Analysis Live!What is a Subject Matter Expert (SME)?Business analysis professionals often use the term "SME." What is it? That's the abbreviation for the phrase "subject matter expert." SMEs are important to the work identifying and solving problems. In this episode Scott and Susan define the term and talk about how subject matter experts are used to help with projects.  Do you have questions about this topic? Ask us a question at live@iiba.org or leave us a voice message on our podcast homepage. #subjectmatterexpert #SME #businessanalysis #businessanalyst2022-06-2742 minBusiness Analysis Live!Business Analysis Live!How to Become a Business Analysis ProfessionalScott and Susan receive a lot of questions from listeners interested in getting into the business analysis profession. In this episode, we cover everything from transferrable skills to business analysis certifications to how you can learn and develop through IIBA Chapters. As always, we answer questions from our listeners.  Do you have a question about becoming a business analysis professional? Ask us a question at live@iiba.org or leave us a voice message on our homepage.  #businessanalysis #IIBA #businessanalyst2022-06-2733 minBusiness Analysis Live!Business Analysis Live!How to Prepare Your Business Analysis Professional Development GoalsAt the beginning of the year, employees and managers think about their goals. Putting together a plan to achieve those goals can feel overwhelming but it doesn't have to be. In this episode, Scott and Susan talk about how you can use some of the resources and tools from the International Institute of Business Analysis to guide your professional development and career planning. We'll introduce you to the 5-step Career Action Guide, which includes a handy Business Analysis Self-Assessment Quiz to help you identify areas where you can focus your development. The Career Action Guide and other...2022-06-2730 minBusiness Analysis Live!Business Analysis Live!2021 Year in Review: IIBA News, Trends and Updates2021 was a busy year for IIBA (International Institute of Business Analysis). In this episode Scott and Susan talk about 2021 news, trends and updates from IIBA and we talk about the things coming up in 2022 for our organization.  Click to learn more about the topics included in this episode: How to become an IIBA Member Find upcoming webinars on business analysis topics Watch our webinar The Critical Role of Business Analysis in Becoming a Data-Driven Organization, the findings from our research on data analytics and the role of business analysis in making data projects successful See the u...2022-06-2734 minBusiness Analysis Live!Business Analysis Live!Working with a Data ScientistData never speaks for itself. You have to create truth with data. -Dr. Gary Edwards In this episode of Business Analysis Live! we talk with Dr. Gary Edwards, CEO of Golfdale Consulting, who is a data analyst and data scientist. We talk all about the roles and responsibilities in data analysis and how business analysis professionals work with data scientists and other data-related roles. We cover your important questions arounds certifications (and, specifically IIBA's CBDA - Certificate in Business Data Analytics - certification). And, as usual, we answer your questions about the topic.  Do you h...2022-02-2438 min