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Showing episodes and shows of
Jackie Zach
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TOUGH LOVE FOR BUSINESS
Where Do You Want to Go and Where are the Gaps?
What are the gaps? Listen as Mike and Jackie discuss The Gaps Worksheet and how it helps map out your goals. Ask yourself “where do I want to be in the next 5 years? What do I want revenue and profit to be? What kind of a leader do I want to be? What kind of team do I want?” These are essential to understanding where you want to be and how to get there. To get a copy of the Gaps Worksheet email Jackie Zach at jackiezach@actioncoach.com Do you have gaps and wan...
2024-01-18
10 min
TOUGH LOVE FOR BUSINESS
Where Are You Going? What is Your Plan?
What are we doing and where do we expect to end up? Goals are something you have to grow into. To create an executable plan, you have to take it one step at a time. Listen as Mike and Jackie discuss pointing your compass in the right direction and how to create a plan. Need some help figuring out where you’re going or creating a plan? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/
2023-11-28
14 min
TOUGH LOVE FOR BUSINESS
Four Hour Hiring Process
The four-hour hiring process is a system where you can get to the right candidate more quickly. It is a series of steps that the candidate goes through to help you decide if they are a right fit or not for your organization. We use it and it is genius. Listen to Mike and Jackie discuss how this process works! Want to learn more about the four-hour hiring process? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/
2023-11-09
09 min
TOUGH LOVE FOR BUSINESS
Networking for Business
We don’t usually just network for the sake of it. We usually want to something out of it, new clients, additional sales, referrals. Networking for money means that your networking script ends in something around, “How do we do business together?" Listen as Mike and Jackie explore how to network for business. Want to learn more about networking for money? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/
2023-10-26
12 min
TOUGH LOVE FOR BUSINESS
We Want to Interview You on Our Podcast!
Do you want to grow your business 20% or even 30X? Do you want to work differently? Do you want a shortcut? We want to hear your story to date! Get LIVE insight from top coaches and business owners, Mike and Jackie, on an episode of the podcast. Do you have revenues above $1Million? Been in business more than 5 years? Have you been coached or would like to explore coaching? We want to share how the coaching world can help you on your journey. Would you like to be interviewed and be on our podc...
2023-10-10
04 min
TOUGH LOVE FOR BUSINESS
Effective Management Using a Management System
Use daily lists to prioritize tasks to get to weekly, monthly, quarterly goals. We start with this to see what our direct reports see as priorities. Mike and Jackie discuss daily lists and LION meetings (Last week, Issue, Opportunity, Next week) to manage company objectives and become a better manager. Are you a manager or have managers that could benefit from management training? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/
2023-09-12
17 min
TOUGH LOVE FOR BUSINESS
How Do I Manage People?
Most of the time no one teaches us how to manage and hold people accountable. Listen as Mike and Jackie discuss managing people with the knowledge they’ve learned over the years. Clarity and communication are key. Do you or your managers need to learn how to manage? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/
2023-09-07
11 min
TOUGH LOVE FOR BUSINESS
Communication in a Family Business
Family dynamics and interpersonal relationships that have gone on for generations can complicate those communication channels. Listen as Mike and Jackie discuss how to improve communication in your business, whether it’s family-owned or not. Want better communication in your family business? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/
2023-09-05
12 min
TOUGH LOVE FOR BUSINESS
Conflict Resolution in a Family Business
Join Jackie Zach, the Family Business Navigator and Mike McKay as we discuss family conflict resolution. It is a unique balance between being family and running a business. It impacts decision making, morale, and the growth of the business. Need some help with family conflict resolution to run a more professional business? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/
2023-08-29
12 min
TOUGH LOVE FOR BUSINESS
Need vs Want
Mike and Jackie discuss how the words “Need” vs “Want” affect our businesses. “Need” is all about running away from something. “Want” is going towards something. How can you use “want” language to work toward your goals? Listen for more examples and details between these two words that make a big difference in your business! Working towards goals and want to grow? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2023-07-20
13 min
TOUGH LOVE FOR BUSINESS
Spending Too Much Time with D Level Customers
Are you spending a lot of your time with “D” level customers? A “D” level customer is someone who is dead to me. What do we mean by this? The amount of time you spend with your “D” level customers is that much less time and energy on your “A” level customers. Listen as Mike and Jackie discuss why you need to get rid of your “D” level customers, how to focus on "A" level customers, and how to tell the difference between them. Want to learn how to spend more time with your “A” customers? Take advantage of a compli...
2023-07-18
11 min
TOUGH LOVE FOR BUSINESS
16 Cylinders of High Performance
6-cylinders of business are mind and body only. The other 10 cylinders are around heart and spirit. Listen as Jackie and Mike discuss what the 16 cylinders are and why all of them are needed to have high performance. Need help understanding if you’re running on all 16 cylinders? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2023-07-13
11 min
TOUGH LOVE FOR BUSINESS
Growing into the role of owner or top executive
Listen as Mike and Jackie discuss growing into your role as owner or top executive. Your role only grows as much as your weakest skill, invoking the Law of the Lid. The first step is to take a look at your MINDSET. Where is your identity today, as well as where do you need it to be? Your identity can be switched any time you decide to do it. What do you need to shift? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2023-07-11
14 min
TOUGH LOVE FOR BUSINESS
Business Owner vs Business Doer
Listen as Mike and Jackie continue the discussion of owners' work vs doers’ work. An owners’ work is invisible, and a doers’ work is visible. Owners doing owners work make owners money. Doers make employee money. Which would you like to do? Do you want to do owners work or doers work and have trouble letting go? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2023-07-04
13 min
TOUGH LOVE FOR BUSINESS
Culture Point - Balance
People usually talk about a work/life balance these days... but there really isn’t work/life balance, there is just life balance. What if you could do one or two things with great focus and intention? Do the right thing at the right time to get results and then rejuvenate. Now, that is the type of balance that Mike and Jackie will elaborate on. Not sure how to create a culture of balance in your business? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2023-06-01
10 min
TOUGH LOVE FOR BUSINESS
Hard Vs Easy
Are you choosing to define reaching your goals as hard? Has your past affected how you view your future? If you could let that go and move forward, what would happen? What if you could write new rules as to your definition of ‘easy’? Mike and Jackie will elaborate on the mindset shifting from ‘everything’s hard’ to ‘everything’s easy’. Are you making reaching your goals hard? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2023-04-20
12 min
TOUGH LOVE FOR BUSINESS
Keep Momentum and Take Vacations
Picture this: you have lots of momentum and things are going great, but then vacation happens and it takes several weeks to get that momentum back. Listen as Mike and Jackie discuss how to keep momentum going and when are good times to take breaks to recharge. Does this sound like you and your business? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2023-04-18
14 min
TOUGH LOVE FOR BUSINESS
Start to Design Your Life Intentionally
We start to design our life based on the values we want to intentionally live by. We make decisions based on our values more than logic. Listen as Mike and Jackie discuss the first steps to intentionally designing the life we want to live. Do you want to design your life for you instead of life happening to you? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2023-04-11
15 min
TOUGH LOVE FOR BUSINESS
Listening Traps
What is a listening trap? Listen as Mike and Jackie explore why we cause ourselves to ignore the person who is speaking. Learn how to listen to learn, instead of listening to get your point across. Do you recognize yourself falling into some listening traps and want help? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2023-03-28
16 min
TOUGH LOVE FOR BUSINESS
Seeing Things From Another Point of View
Language is 7% words, 38% Tone of Voice and 55% Body Language. As humans we have our personal point of view and what it means to us and the emotions we are having at the moment. Listen as Mike and Jackie discuss how to see things from another’s point of view. Want to learn how this is showing up in your business? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2023-03-23
13 min
TOUGH LOVE FOR BUSINESS
Boredom in Business
Planning in your business is one of the best practices to help you organize your next quarter/year. Learn how to seek perfection vs avoiding boredom. Plans make you money and make it a game. What would happen if you chose to look at your business as a game? Mike and Jackie go in depth on where boredom in your business can come from and how to overcome it. Are you bored in your business? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2023-03-21
10 min
TOUGH LOVE FOR BUSINESS
Designing the Life You Want
Did you know that you can design the life you want? Knowing where to begin can be difficult and uncertain. Listen as Mike and Jackie discuss the process to begin designing the life that YOU want, not what others want. Want to design the life you want? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2023-03-16
14 min
TOUGH LOVE FOR BUSINESS
Having Fun in Business
For some people having fun in business is an oxymoron. We discuss how to have more fun while owning a business. As Mike and Jackie have said before, business is a game, and you can learn how to have fun and win it. Wondering how to have more fun in your business? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2023-03-14
09 min
TOUGH LOVE FOR BUSINESS
Legacy Leadership
Jackie and Mike talk about leaving a strong group of leaders to carry on without you. Learn about having bench strength, so that you can get promoted from within. More and more people are looking at the legacy they are leaving behind. Want to leave a legacy but don’t know how? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2023-03-09
11 min
TOUGH LOVE FOR BUSINESS
Perturbation
Perturbation is the uncomfortableness that we must to go through to get to the next level. We can dread it or we can embrace it and reap the rewards at the other end. Listen as Mike and Jackie discuss the definition of perturbation and the reward it brings you when you get to the other side. In perturbation and want to reap the reward? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2023-03-02
10 min
TOUGH LOVE FOR BUSINESS
Who Are Your Most Valuable and Most Costly Customers
Question #9 from an article written for American Express by Barry Moltz from the Shafran Moltz Group “10 Crucial Business Questions for a business owner”. Who are your most valuable and most costly customers? Mike and Jackie will discuss if those customers who buy from you but take up all your resources are worth the investment and more. Having trouble identifying your most valuable and costly customers? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2023-02-21
12 min
TOUGH LOVE FOR BUSINESS
Will Your Customers Make Referrals?
Question #8 from an article written for American Express by Barry Moltz from the Shafran Moltz Group “10 Crucial Business Questions for a business owner.” Will your customers make referrals? Listen as Mike and Jackie discuss why it is important to get referrals from your existing customers. Getting a new customer is expensive and referrals are a way to get new customers and not have to make a large financial investment. It also tells you something about how well you’re building relationships with your customers. Want to implement customer referrals but don’t know where to start? Take advantage...
2023-02-16
11 min
TOUGH LOVE FOR BUSINESS
How to effectively do employees generate revenue in your business?
Question #6 from an article written for American Express by Barry Moltz from the Shafran Moltz Group “10 Crucial Business Questions for a Business Owner”. How effectively do employees generate revenue? Mike and Jackie explore the labor efficiency ratio and how to use it to measure revenue generated per employee. Want another pair of eyes to look over the effectiveness of your business behind the scenes? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2023-02-09
11 min
TOUGH LOVE FOR BUSINESS
What is your pricing strategy?
Question #5 from an article written for American Express by Barry Moltz from the Shafran Moltz Group “10 Crucial Business Questions for a Business Owner”. What is your pricing strategy and why? Listen as Mike and Jackie discuss the importance of properly pricing your product or service to maximize profits. Want some help to implement proper pricing? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2023-02-07
15 min
TOUGH LOVE FOR BUSINESS
Is your cash flow positive?
Question #4 from an article written for American Express by Barry Moltz from the Shafran Moltz Group “10 Crucial Business Questions for a Business Owner”. Is your cash flow positive each month? Mike and Jackie will discuss cash flow and the importance in the overall financial performance of your company. Having trouble figuring out your cash flow? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2023-02-02
09 min
TOUGH LOVE FOR BUSINESS
Hidden Money In Your Business
We often hear “I can’t afford to invest in myself and my business”, while everyone can afford the things you want. Are the things you want going to help you double your business? Grow your team? What money is hiding that will allow you to invest in yourself? Today’s episode touches the surface of those questions with Mike and Jackie's insights. Wondering what hidden money is in your business? Take advantage of a complimentary business strategy session to find out how your energy is affecting your team’s results today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-12-22
10 min
TOUGH LOVE FOR BUSINESS
Back to Basics
How did you get to where you are right now? What were some things you got away from doing that helped you be successful? What head trash do you, as the leader, need to let go of so it doesn’t transfer to your employees? These questions and more will be answered in today’s podcast with Mike and Jackie. Do you need an objective person to ask you the right questions? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-12-15
07 min
TOUGH LOVE FOR BUSINESS
How Denial Here and Now Affects the Future
We are in denial all the time. Denial takes the form of “we don’t have a problem”. If you believe it will fix itself, then you may be in denial. Mike and Jackie answer the question, “How does being in denial affect the growth and sustainability of your business?” Are you ready to face the things that are holding you back in your business? Take advantage of a complimentary business strategy session to find out how your energy is affecting your team’s results today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-12-08
11 min
TOUGH LOVE FOR BUSINESS
Faster Feedback, Faster Results
Mike and Jackie discuss faster feedback/faster results. Key performance indicators (KPI’s) are the way to quickly measure feedback and can continue on to the correct path/course almost immediately. How do you use KPI’s to help your employees self-correct to get faster results? Want faster results but don’t know how? Take advantage of a complimentary business strategy session to find out how your energy is affecting your team’s results today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-12-06
10 min
TOUGH LOVE FOR BUSINESS
How a Hospitality Business has Remained Fully Staffed
In our first podcast interview, Mike and Jackie interview Tom Gabert, owner of Pour Inc and one of Jackie’s clients. Tom shares his secrets to hiring and retaining employees, especially in the hospitality industry. Great insights and ideas for your business! Want to know how to implement some of Tom’s ideas? Take advantage of a complimentary business strategy session to find out how your energy is affecting your team’s results today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-11-24
17 min
TOUGH LOVE FOR BUSINESS
What Today’s Leaders Can Learn from the Younger Generation
Mike and Jackie discuss how the nature of work and employees have changed over the years. The best way to lead the new generation of workers is not the same as when we were just starting out. The new generation of employees are reshaping the way we work. As leaders, what can we learn from them and about them to lead them better? Confused by how to lead younger employees? Take advantage of a complimentary business strategy session to find out how your energy is affecting your team’s results today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-11-22
13 min
TOUGH LOVE FOR BUSINESS
Key #5 to a Winning Team: Support Risk Taking
Mike and Jackie’s big question is how good are you at letting your employees try something new? Do your employees feel comfortable trying new things, also called innovating, without ramifications? It’s all about testing, measuring and seeing what happens while following processes. You can be pleasantly surprised at the creativity and perspectives curated from your employees. Not sure how you are supporting risk taking and want some help? Take advantage of a complimentary business strategy session to find out how your energy is affecting your team’s results today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-11-15
12 min
TOUGH LOVE FOR BUSINESS
Key #4 to a Winning Team: Action Plans
Why are action plans a key to a winning team? Does your team have action plans that match up to your company goals? Does the company have a strategic plan that is the north star for your business or are you running with no objective? Listen as Mike and Jackie discuss what action plans are and why strategic plans are important for your business. Do you need a north star for your business? Take advantage of a complimentary business strategy session to find out how your energy is affecting your team’s results today! http://makemoreworkless.actioncoach.com/m...
2022-11-10
13 min
TOUGH LOVE FOR BUSINESS
Key #3 to a Winning Team: Rules of the Game
Mike and Jackie talk about how culture is one of the things that keep and retain employees. Your business will have a culture one way or another, either you create it or it is created for you. Not sure your culture helps you keep and retain employees? Take advantage of a complimentary business strategy session to find out how your energy is affecting your team’s results today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-11-08
12 min
TOUGH LOVE FOR BUSINESS
Key #2 to a Winning Team: Common Goals
As you grow, having a common goal causes the business to become something different. What do you need to be better at, grow into, to become something slightly different and bigger than you are now? Listen as Mike and Jackie discuss how common goals and how they make a winning team. Want to grow but are not sure the first steps to take? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-11-03
12 min
TOUGH LOVE FOR BUSINESS
Key #1 to a Winning Team: A Strong Leader
In part 2 of our series “Cocktail napkin wisdom” with focus on keys to a winning team, Mike and Jackie discuss the first key to a winning team: Strong Leadership. What might strong leadership look like? What is the focus of a strong leader? Listen to find out! Do you want to be a strong leader but don’t know how? Take advantage of a complimentary business strategy session to find out how your energy is affecting your team’s results today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-11-01
13 min
TOUGH LOVE FOR BUSINESS
Misconceptions of Becoming a Better Leader
To a lot of business owners and leaders, becoming better leaders sounds like a lot of work. And most don’t know where to start to become a better leader. Mike and Jackie have been leaders in their communities for many years and want to share their experiences and learnings. Want to be a better leader and not sure where to start? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-10-25
13 min
TOUGH LOVE FOR BUSINESS
4 Factors of Decision-Making
Scott McCain, in his book “Iconic”, was a speaker at our global conference. He discussed the 4 factors beyond branding and how people make decisions. Listen as Mike and Jackie discuss the 4 factors of decision making when it comes to deciding on a product or service. Are you ready to help your prospects make better decisions regarding your product or service? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-10-20
12 min
TOUGH LOVE FOR BUSINESS
6 S's of Experiential Marketing
Listen as Mike and Jackie talk about putting your prospect into a story. Marketing is letting people decide whether the problem they have can be solved by you. Need some help with the 6 S’s of experiential marketing? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-10-13
11 min
TOUGH LOVE FOR BUSINESS
6 C'S Of Leading
Mike and Jackie discuss the 6 C’s of Leading as presented to ActionCOACH by ActionCOACH Linda Krei from Iowa. The 6 C’s of leading starts with better leadership. Your leadership should help your team reach higher and do better things. Want to put the 6 C’s of leading into practice but don’t know how? Take advantage of a complimentary business strategy session to find out how your energy is affecting your team’s results today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-10-11
12 min
TOUGH LOVE FOR BUSINESS
6 Principles of Influence
Want to know how to persuade or influence customers and sell more? Listen as Mike and Jackie discuss the 6 principles of influence based on the book “Influence” by Robert Cialdini as it relates to selling and marketing. Feel like you need some work on principles of influence? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-10-06
09 min
TOUGH LOVE FOR BUSINESS
Ladder of Adult Learning
We’ve been talking about goal setting during the last few episodes. There are lots of business owners out there who have no desire to learn goal setting. On today’s episode Jackie and Mike discuss the Ladder of Adult Learning. The ladder of learning is all about the steps we go through, as adults, to learn new things. Understanding this will help you as you navigate the learning necessary to have a great business. Are you stuck? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemo...
2022-09-22
14 min
TOUGH LOVE FOR BUSINESS
Goal Accomplishing depends on where you're at right now
Have you ever felt like time has gone by and you’ve accomplished nothing? But is that really true? Are you sure you haven’t accomplished anything? Another aspect of great goal setting is understanding where you’ve come from and where you are right now. Listen as Mike and Jackie discuss knowing what you’ve already accomplished is highly important to accomplishing your current goals. Struggling with goal setting to get what you want? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag...
2022-09-20
11 min
TOUGH LOVE FOR BUSINESS
Are you or your business stuck?
Have you hit a perceived ceiling? Maybe the identity of your business needs to grow its identity to the next level. If you’ve been thinking of yourself as a business owner of a specific size business or that your business can only be a specific size, it’s time to break through! Listen as Mike and Jackie discuss the idea of breaking through the ceiling and how to do it. Are you stuck? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-09-08
14 min
TOUGH LOVE FOR BUSINESS
Systematize the routine Humanize the exception
Mike and Jackie discuss how to systematize the routine and humanize the exception. What is it and why is it so great? Systematizing the routine creates better efficiency and customer experience. Humanizing the exception allows employees to treat people as human beings. Do your business systems allow for treating people as human beings? If you’re not sure, let’s take a look and find opportunities to wow customers. Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-09-06
09 min
TOUGH LOVE FOR BUSINESS
Business can be an Infinite Game but how?
The Infinite Game is a book written by Simon Sinek. Business is an infinite game because it continues past the players. If your business is infinite, it will go on well after you’re either gone or out of the business. Listen as Mike and Jackie discuss business as an infinite game. Do you want to play the infinite game in your business? Do you want to improve? Take advantage of a complimentary business strategy session to find out how your energy is affecting your team’s results today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-09-01
09 min
TOUGH LOVE FOR BUSINESS
Are you hiring for results or just a list of skills?
When you hire someone, do they know the results that you are expecting them to achieve? Are you hiring for skills or results? Listen as Mike and Jackie discuss why it is better to hire for results so you know what you are getting from your employees. Do you want to know more about hiring for results? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-08-30
10 min
TOUGH LOVE FOR BUSINESS
Which business mistakes warrant our time and focus?
Which mistakes are minor and which ones are fatal mistakes? How do you decide which ones get your full attention and time first? Mike and Jackie elaborate on how to decipher the importance of mistakes and how to delegate your time. Are you focused on the right things? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-08-25
13 min
TOUGH LOVE FOR BUSINESS
Is your team focused on the right competitor?
Is it better to focus, as a team, on competing with the outside world? Sometimes competition might feel like it’s coming from within the company... How does internal competition help or hinder your company? Mike and Jackie explain who, what and when to focus on competitors. Want a team focused on solving customers problems? Need help getting there? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-08-23
10 min
TOUGH LOVE FOR BUSINESS
Lesson learned from 10 years as a business owner
Mike and Jackie discuss Mike’s lessons learned from being a business owner for the last 10 years. You may be going through some of these yourself. Whether it’s learnings you know or hearing for the first time, listen to learn how to navigate these situations. Do some of these lessons resonate with you? Do you want to improve? Take advantage of a complimentary business strategy session to find out how your energy is affecting your team’s results today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-08-18
14 min
TOUGH LOVE FOR BUSINESS
How do you become an A-Level business
Are you an A-Level business? Not yet, but want to know the requirements to be an A-level business? Listen as Mike and Jackie discuss elements of an A-Level business. Do you want to be an A-Level business and don’t know where to start? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-08-16
11 min
TOUGH LOVE FOR BUSINESS
What Company Characteristics are Important to Hire and Retain?
Mike and Jackie talk about the characteristics of companies who have no problem hiring and retaining employees. Listen as they discuss those characteristics that you might want to implement for your own business as well. Having trouble hiring and retaining employees? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-08-11
11 min
TOUGH LOVE FOR BUSINESS
Creating an Enemy
Listen as Mike and Jackie elaborate on creating friction outside of the company and inter-company friction. Focusing friction and competition outwardly vs within the company can cause different results. Is there lots of inter-company friction in your business? Do you want to redirect the focus? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-08-09
08 min
TOUGH LOVE FOR BUSINESS
Distraction Zone
Listen as Mike and Jackie discuss the time you, as a business owner, would spend in the distraction zone. Learn the best place to spend your time if you want to grow your business and have a better life. Check out the Time Target to understand where things stand in terms of urgency and importance: https://makemoreworkless.actioncoach.com/time-target/ Want to learn more about how to make better use of your time? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmw...
2022-08-04
13 min
TOUGH LOVE FOR BUSINESS
Marketing for Employees
Mike and Jackie discuss target, offer, copy and marketing for employees. This will attract employees that want and would fit in with the company culture. Need some help creating and implementing these ideas? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-08-02
11 min
TOUGH LOVE FOR BUSINESS
3-Step Process for Getting the Results You Want- Part 2
Listen as Mike and Jackie discuss the third step of the 3-step process to get the results you want by following through with this process implementation. Want to learn more about how to implement the 3-step process to get the results you want? Take advantage of a complimentary business strategy session to find out how your energy is affecting your team’s results today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-07-28
09 min
TOUGH LOVE FOR BUSINESS
3-Step Process for Getting the Results You Want- Part 1
Mike and Jackie pass along some more wisdom that they learned at the conference. This episode is all about what was learned from Kurek Ashley regarding a 3-step process for getting the results you want. Want to learn more about how to implement the 3-step process to get the results you want? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-07-26
13 min
TOUGH LOVE FOR BUSINESS
Business Is The Greatest Game On The Planet
Listen as Mike and Jackie discuss why it’s great to own a business. It is the greatest game on the planet. If you don’t feel that way about your business, take a listen as we discuss how business can be a blast! Want to learn to play the greatest game on the planet and have a blast? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-07-14
07 min
TOUGH LOVE FOR BUSINESS
Greatest Hits: I Am’s
“I am” statements are the verbalize part of IVVM (Idealize, Visualize, Verbalize, Materialize). Learn more with Mike and Jackie about how “I am” statements can change your identity to fit your values and beliefs as a business. Changing mindset and how that can manifest the results you want. Think you need to work on your mindset so you can set yourself and your team up to create amazing results? Learn more about it from a coach here: http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-06-21
13 min
TOUGH LOVE FOR BUSINESS
Greatest Hits: IVVM: Idealize, Visualize, Verbalize and Materialize
Mike and Jackie talk about manifesting. You will get more of what you focus on. If you focus on how life isn’t fair, you’ll get more of that. If you focus on there is an abundance of business out there, then you will get more of that. Need a mindset check to help you get the results you want? Click here to take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-06-16
10 min
TOUGH LOVE FOR BUSINESS
Greatest Hits- Why Do I Need a Plan?
Thinking that planning is a waste of your time or haven’t even thought about creating one? Jackie & Mike tackle the topic of planning & how it can keep you from chasing bright shiny pennies all day and get you real results in your business. Which will equate to a better overall life for you and your family. Learn more and take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-06-14
11 min
TOUGH LOVE FOR BUSINESS
Greatest Hits: Is Your Business Growing Or Dying Because It Isn't Staying The Same?
The concept of businesses follows the laws of nature where everything either continues to grow or starts to die. They don’t stay the same and neither does your business. Growing your business doesn’t need to be hard or require more hours. Mike and Jackie talk about how you can fix that. Hint: It starts with you, growing as a leader! Want to find out how you can grow your business without working tons more hours? Click here to learn more! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-06-07
14 min
TOUGH LOVE FOR BUSINESS
Greatest Hits: Are You Ready For The Next Normal?
Getting your business ready for the new normal after the pandemic. If you’ve done really well during the pandemic, are you ready for the changes that are coming to the marketplace? Mike and Jackie discuss the innovation and preparation that needs to be made in this constant time of change. Want to learn more about how you can prepare your business for the post-pandemic market? Click here to have a conversation with a coach: http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-06-02
11 min
TOUGH LOVE FOR BUSINESS
Greatest Hits The Hiring Game, You Get The Employees You Deserve
Hiring is easier if you are the kind of business and kind of leader that attracts winning players or employees. Does your culture reflect the attributes that will attract the talent that you’ve always wanted? Mike & Jackie dive into marketing for employees, beliefs and actions, and how to lead a championship team. Learn more about our complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-05-31
11 min
TOUGH LOVE FOR BUSINESS
Greatest Hits: Turn Fear Into Focus
Unsure about what the future of your business might be like & it’s making you nervous about what’s to come? Listen as Jackie & Mike discuss how to walk through that fear and focus on the things that will make you and your business successful and grow. Think you may need some help focusing on the things that will make your business successful this year? Get a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-05-26
09 min
TOUGH LOVE FOR BUSINESS
Greatest Hits: Owner's 9 Block
Jackie and Mike discuss the Owner’s 9 Block. It is a tool that will help you decide the most important tasks that only you, the leader, should and can do which will reap the most rewards. We also answer the question, how much is it costing you to do other tasks in your business that are not owner tasks? You’ll be surprised! Need a second pair of eyes to take a closer look at how you spend your time? Have a Question to ask? Click the link: http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-05-24
10 min
TOUGH LOVE FOR BUSINESS
Greatest Hits: Time Management vs Self-Management
It’s good to go back and reflect on how far you’ve come. Mike & Jackie’s Greatest Hits are previous podcast episodes that should be shared again to refresh your mindset. The first episode of our throw-backs is about learning how to get started working on the right things, so that you can take advantage of all the opportunities that you may be missing. Take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-05-19
08 min
TOUGH LOVE FOR BUSINESS
Learnings from Donald Miller Building a StoryBrand
Mike and Jackie discuss their biggest learnings from Donald Miller, author of The Story Brand. How does the shift in thinking and mindset put people in their stories and thus feel understood? Need help putting people into their own stories and get better results? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-05-17
15 min
TOUGH LOVE FOR BUSINESS
Lessons from The Change Doctor-Dr Michelle Rozen
Change is all around us. Mike McKay and Jackie Zach discuss their learnings from the BizX speaker, Dr Michelle Rozen, the Change Doctor. Need help making specific paths to change? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-05-12
12 min
TOUGH LOVE FOR BUSINESS
Business lessons from Molly Bloom of Molly’s Game
Listen and Mike and Jackie talk about one of our speakers at BizX, Molly Bloom of Molly’s Game. Learn about her riches to rags to riches story and what can we gain from her story to take into our businesses. Need some help creating and implementing these ideas? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-05-10
14 min
TOUGH LOVE FOR BUSINESS
Learnings from Ken Schmidt from Harley Davidson
Ken Schmidt led the recovery of the Harley Davidson company and brand. Listen as Mike and Jackie talk about the learnings centered around “What are people saying about our company?” “What do I want them to say about our company?” & “What are we doing to make that happen?” Need some help creating and implementing these ideas? Click for a complimentary business strategy session to find out how your energy is affecting your team’s results today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-05-05
11 min
TOUGH LOVE FOR BUSINESS
Learnings from Leaders Eat Last by Simon Sinek
One of Mike’s favorite books is “Leaders Eat Last” by Simon Sinek. Listen as Mike and Jackie discuss the leadership lessons learned and applied based on this book. Are you a great leader? Do you want to be? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-04-28
12 min
TOUGH LOVE FOR BUSINESS
Diary of a Fast Growing Company -Team
In our last episode in the series Diary of a Fast-Growing Company, Mike and Jackie discuss how our hiring and our team has changed as we’ve grown. Lots of great lessons in this episode. Are you a fast-growing company and experience growing pains? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-04-26
18 min
TOUGH LOVE FOR BUSINESS
Diary of a Fast Growing Company-Leverage
Mike and Jackie discuss how his business had to change with regard to business processes and systemization. Are you a fast-growing company and experience growing pains? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-04-21
09 min
TOUGH LOVE FOR BUSINESS
Diary of a Fast Growing Company -Niche
In episode 5 in our series, Diary of a Fast-Growing Company, Mike and Jackie discuss how our niche has changed as we’ve grown. Are you a fast-growing company and experience growing pains? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-04-19
12 min
TOUGH LOVE FOR BUSINESS
Diary of a Fast Growing Company -Financials
In episode 4 in our series, Diary of a Fast-Growing Company, Mike and Jackie discuss how financial mastery changes as your business grows. Some great learnings if you’re an owner of a growing business. Are you a fast-growing company and experience growing pains? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-04-14
10 min
TOUGH LOVE FOR BUSINESS
Diary of a Fast Growing Company -Delivery
Listen as Mike and Jackie discuss how fast Mike’s business is growing and how the delivery side of the business must change as you grow. Are you a fast-growing company and experience growing pains? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-04-12
11 min
TOUGH LOVE FOR BUSINESS
Diary of a Fast-Growing Company - Time
In our continuing series on a Diary of a Fast-Growing Company, Mike and Jackie discuss how he had to change how he spent his time, as the leader, as the business grows. Listen as Mike talks about how he spends his time now as the business grows. Are you a fast-growing company and experience growing pains? Take advantage of a complimentary business strategy session to find out how your energy is affecting your team’s results today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-04-07
15 min
TOUGH LOVE FOR BUSINESS
Staying on offense vs defense
In today’s episode we discuss staying on offense (proactive) vs always staying on defense (reactive). Mike and Jackie will go in depth about the differences and the pros and cons that come with them. Are you always playing defense and stressed out? Would you like to move from defense to offense? Take advantage of a complimentary business strategy session to find out how your energy is affecting your team’s results today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-03-24
13 min
TOUGH LOVE FOR BUSINESS
Small Actions That Create Big Momentum
How do you take a small action and cause something big to happen? It’s all about the small details that will build the big picture. Listen as Mike and Jackie explore small ways to get big results over time. Want to learn how to take small actions in your business? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-03-15
10 min
TOUGH LOVE FOR BUSINESS
KPI vs Personal Best
What is the difference between a KPI and a personal best? Why is a personal best a better motivator than a KPI? Listen as Mike and Jackie talk about what the differences are & how it can help your business grow. Want to talk to a coach about using personal bests can help your business? Need some accountability to stay on top of it? Click here for a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-02-08
10 min
TOUGH LOVE FOR BUSINESS
Hiring Mistakes and How To Fix Them
Have you made hiring mistakes in the past? Not sure if you are making mistakes or not? Listen as Mike and Jackie discuss hiring mistakes and what are the steps to take to hire a better team. Hint: It starts with you…..again. Want to discuss how you can avoid hiring mistakes in the future? Click here to take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-01-27
09 min
TOUGH LOVE FOR BUSINESS
How to gain momentum in 2022
Do you have a business plan for 2022? Plans take time to gain momentum, so if you haven’t thought about what you’d like to accomplish this is a MUST LISTEN. Mike and Jackie will give you, the business owner, a stern talking to about having a plan. Need some help getting started with a plan? Click here & take advantage of a complimentary business strategy session to discover the opportunities in your business today! BONUS: Receive a free book, too! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2022-01-04
10 min
TOUGH LOVE FOR BUSINESS
Universal Law of Control
We have 100% control over our thoughts. What happens when we feel like we have no control? Our thoughts and mindset are what helps us make that change. Mike and Jackie discuss how mindset works and how to develop your new success mindset. Feeling like you have no control? Click to take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2021-12-14
10 min
TOUGH LOVE FOR BUSINESS
Is business to hard?
“It’s too hard” is the phrase that comes up when we have to wrestle with situations. Listen as Mike and Jackie tackle the limiting beliefs that we set for ourselves and how to break them. It’s all in your mindset, so let’s figure out how to break out. Is business too hard? Click to take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2021-12-07
11 min
TOUGH LOVE FOR BUSINESS
Accountability Framework
Wondering how to hold someone accountable? Listen to Jackie and Mike as they discuss a framework for holding people accountable. It could be you, your team, your partners, etc. Need help holding people accountable? Click here to take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2021-11-30
11 min
TOUGH LOVE FOR BUSINESS
Law of the Lid
When you feel like you have to be the smartest and most skilled in your business, then your business can’t grow past your current level of skill. Join Mike & Jackie with their thoughts on why you might be feeling stuck in business growth & development. Do you feel like you have to be the smartest & most skilled in your business? Click here to take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2021-11-22
09 min
TOUGH LOVE FOR BUSINESS
How to recognize buying signals
Do you know when your prospects are getting ready to buy? As there are many stages in the customer buying process, it can be confusing to know where they are at. Listen as Mike and Jackie discuss how to recognize buying signals and how to utilize this to your advantage. Are you having trouble recognizing buying signals? Click to take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2021-11-16
09 min
TOUGH LOVE FOR BUSINESS
What does being late say about you?
Learn why the choice to be late is self-sabotage. This proves to yourself that you are not to be trusted with the most basic of tasks. Where else does this show up in your life, relationships & business? Mike & Jackie will discuss these self-sabotaging habits and how to overcome the obstacle. Are you self-sabotaging? Take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2021-11-02
06 min
TOUGH LOVE FOR BUSINESS
Business Lessons from Bucks and Packers
Lessons from the sports world directly translate to the business world. Listen as Mike & Jackie compare the Milwaukee Bucks season to the first game of the Green Bay Packers 2021 season. Building or developing a team? Pay particularly close attention to the teamwork, leadership & management aspects discussed! Does your team need some improvement? Take advantage of a complimentary business strategy session to discover the opportunities in your business! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2021-10-19
08 min
TOUGH LOVE FOR BUSINESS
Are seeking perfection in your decision making? Stop it!
In today’s episode Jackie & Mike discuss choosing wisely between two good options when neither one is perfect. Indecision when things aren’t perfect causes inactivity. Inactivity slows down momentum and does not solve any problems or grow any business. Learn about this decision making process. Need help making decisions more quickly? Take advantage of a complimentary business strategy session to discover the opportunities in your business today! http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2021-08-24
05 min
TOUGH LOVE FOR BUSINESS
Is your business growing or dying?
Business follows the laws of nature. Organisms, plants and animals either continue to grow or start to die they don’t stay the same and neither does your business. Growing your business doesn’t need to be hard or require more hours. Listen as Mike and Jackie discuss how you can have a business and a life too.. Hint: It starts with you, growing as a leader! Want to learn more about how you and your business can get ready for the new normal? Click here to learn more and to take advantage of a complimentary business strategy...
2021-04-20
14 min
TOUGH LOVE FOR BUSINESS
Are you ready for the next normal?
The world is coming back to the next normal at some point. We’re getting closer with every month that passes. Are you ready? In this episode, Jackie and Mike discuss paying attention and getting your business ready for the new normal. If you’ve done really well during the pandemic are you ready for the changes that are coming to the marketplace? If you’ve been slow, how are you innovating so that you’re ready when the world starts up again? Want to learn more about how you and your business can get ready for the new normal...
2021-04-13
11 min
TOUGH LOVE FOR BUSINESS
The Hiring Game
As coaches, we hear all the time that it is hard to hire. Actually, hiring is a lot easier if you are the kind of business and leader that attracts A players or championship employees. Does your business have the kind culture that will attract the talent that you have always wanted? Listen as Mike and Jackie discuss marketing for good employees, how our own beliefs and actions get in the way and a few tips on how to have a championship team. Hint: It starts with you! Want to know more about how to have a cha...
2021-04-06
11 min
TOUGH LOVE FOR BUSINESS
Welcome To Make More Work Less Podcast
Mike McKay and Jackie Zach are certified business coaches with ActionCOACH of Wisconsin. We’ll be sharing shortcuts, strategies, and tools that have worked through the pandemic, recession, and stock market bubbles, over the last 27 years that will make your life as an entrepreneur easier. We’re guides along the journey so you can take action in your own business. And have fun along the way! Have a question for the next podcast? Click here to submit it: http://makemoreworkless.actioncoach.com/mmwl-diag-and-questions/
2021-02-02
07 min