Shows
Elevating Brick & Mortar25 Tips for Facilities TransformationThis year, ServiceChannel commemorates its 25th anniversary. To celebrate, we’ve put together 25 of the most interesting tips for facilities transformation from some of our guests over the past three seasons. Welcome to Elevating Brick and Mortar. A podcast about how operations and facilities drive brand performance.On today’s episode, we’ll review some of the most compelling insights from our guests over the past three seasons of the show. From the impact of AI to addressing the labor shortage to the customer experience of the future, this episode is a heavy hitter!TIMES...2024-03-2150 minElevating Brick & MortarBonus Episode: Overcoming Labor Shortages and Supply Chain ChallengesOn this season of the podcast, we’ve talked to some of the brightest minds and key voices in facilities management. One theme that ran through almost every episode was the supply chain disruption and labor shortages faced in a post-pandemic world. On this episode, we wanted to revisit this topic and recap insights on how our guests are handling these challenges.Time Stamps *(01:09) - Garrick Brown *(03:31) - Chris Lampien*(05:34) - RJ Zanes *(07:02) - Roger Goldstein*(10:00) - Tom Sansoucy*(12:22) - Jaclyn Frenzel —Sponso...2022-09-2816 minElevating Brick & MortarEmbracing Diversity to Drive Facilities and Business Success with Jaclyn Frenzel, President at OnSiteThis episode features an interview with Jaclyn Frenzel, President at OnSite, a facility maintenance company that utilizes a cloud-based approach to achieve cost-reducing, effective solutions for multi-site facility service needs.With over 13 years at the company, and two years as President, Jaclyn’s priority lies in building an efficient organization staffed with business development, sales, marketing, and support professionals. Her notable achievements include directing strategic marketing campaigns, mobilizing operations teams, and facilities program deployment. On this episode, Jaclyn delves deep into what brands find most important when it comes to facilities management, the importance of bri...2022-07-2754 min