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Showing episodes and shows of
James Baca
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The Notorious Banker
Bank of America Weighs In On Storming of Capitol While Funding Political Campaigns of Those Supporting It.
Note: This Podcast is merely a discussion about companies contributing politically to campaigns. Bank of America weighed in on the Capitol Unrest on Wednesday, Hours after potential insurrectionists broke windows and infiltrated the Senate Floor. They preached a "peaceful transition". According to Blogger Judd Legum, Bank of America has donated $500k to dozens of people who supports the case to stop certifying election results yet declined to comment if they will stop supporting them. My podcast is about the way Bank of America can make customers hate them with the same exact...
2021-01-08
43 min
The Notorious Banker
Where's My #Stimmy? People Take to Social Media to Ask Where Their $600 is + MasterCard Tiptoes Into Trans Acceptance + 2021 Predictions!
Everyone is wondering: Where's my $600 Stimulus (or #Stimmy) as Twitter is calling it. It is leading to pissed off people and some hilarious memes (That I'm Sharing). I discuss more how big banks are talking to their customers about expectations. Wells Fargo and Chase have been surprisingly good in tweeting links on basic info on how it works. Bank of America is telling you that you need to save more as you are broke and without a job. Plus, I talk about something interesting from Mastercard. They launched...
2020-12-31
1h 02
The Notorious Banker
Visa and Mastercard All But Kill Pornhub -- Why You Should Care + New BofA ATM Software Aims to Confuse + 2 Year Anniv of this Podcast! :)
First off -- HAPPY TWO YEAR ANNIVERSARY TO THIS PODCAST, FORMERLY KNOWN AS WHY YOUR BANK SUCKS. Thanks to the people who have downloaded my project hundreds of thousands of times! :) :) We start off with an interesting story. Because of what was described as videos that "violate the terms of service" on their servers, Visa and Mastercard announced last week that they would stop accepting payments for Pornhub, the world's most renowned adult website. Although I understand the decision, which comes on the heels of Pornhub removing all user uploaded content, it seems very harsh to go...
2020-12-22
1h 07
The Notorious Banker
Chase Offers A Checking Account Targeting Kids as Young As 6 Years Old (Banker Sharks do do do do do do do) + More BofA Cali Issues
I got an email from a listener who told me that I should talk about the new Chase First account, which is an account that is targeting the parents of kids 6-13 years old, by offering an account that allows their kids to "learn about banking". Chase First Banking Account Info Chase First Account Schedule of Fees (PDF) Ironically, that age range doesn't allow online banking for email/privacy concerns, so any learning will have to still be procured by the parent, meaning Chase isn't really doing much but adding another account to...
2020-12-14
1h 17
The Notorious Banker
Bank of America Executive Arrested For Allegedly Taking Bribes + My First Interview to the Media as The Notorious Banker
Kurt Phelps, a Market Executive at Bank of America in NYC (A role similar to my old boss who fired me) arrested for asking for and taking hundreds of thousands of dollars of bribes from business customers. He was taking them to "Coach and coax" business loans through the system that would not meet qualifications. This also leads to speculation of the bribes going to others as well. Austin Weinstein's Article here (Charlotte Observer) I discuss how this may actually be the reason a lot of low-end customers can't even get loans or even a...
2020-12-06
59 min
The Notorious Banker
Debt Collectors Slide in Your DMs, Wells Keeping You From Your Money & Podcasts About WF Reviewed
Interesting story about debt collectors being able to contact you on social media happened in the past two weeks. I think this is a scary thing, but not just for the privacy reasons a lot of you are thinking about. I have a feeling that debt collectors amping up the pressure on you can hurt your mental health, especially if using social media as an escape from reality. CBS NEWS STORY HERE Plus, as of Monday Wells Fargo will end instant issue (temporary) debit cards, which means upwards of a one-week wait before you fully...
2020-11-27
1h 18
The Notorious Banker
You Should Be in Jail, John Stumpf + Vigilante Customer Service for Giselle with Bank of America
We've talked about how much Wells Fargo and CEO of Wells Fargo until 2016, John Stumpf sucks for the "unauthorized account scandal" of 2016. He was fined and banned by the OCC in January and fined $2.5 Million again this past week. But I talk about why he should be in jail. But I did something in this podcast. I talk about his ascent to the top of Wells Fargo, which included a stop in my home state of New Mexico, and the real possibility that he had conversations with an aunt of mine, who was on...
2020-11-19
1h 06
The Notorious Banker
Wells Fargo Freezes Pay For Execs To Help Lower-End Employees, Will Fire Up to 50k Anyway + Bank of America Payday Loans Get Seal of Approval
Wells Fargo has been through a lot. Unauthorized accounts in 2016 have led to thousands being unemployed, billions in lost income and bans for some people. Well, it will soon lead to a layoff of up to 66k employees, which are mostly "the little guy". Wells announced last week that they will also freeze the pay of people making $150,000 or more! In the podcast, I explain how they claim it's to help their lower-end employees, yet still hold firm to upcoming layoffs, how this will actually lead to younger rising stars in banking to leave...
2020-11-09
47 min
The Notorious Banker
Wells Fargo to Cut up to 66k Jobs: The True Effect + BofA Announces Things are Normal in America Again - Screws Employees out of Money
Dedicated to the employees of big banks who get shit on over and over again. Speculation is that Wells Fargo is going to cut it's workforce by 20-25% really soon, which could mean up to 66,000 employees gone. Amazing. It is all the residual aftereffects of the "Unauthorized Account Scandal" (Lay people know it as "Fake Account Scandal"). In my opening segment, I discuss how 5,300 people fired in 2016 for the scandal really should have only been a fraction of that which pushed sales goals to low level employees, and how now with revenues and profits down, Wells will...
2020-10-30
1h 01
The Notorious Banker
Your Voice, Your Vote... Unless You Work at a Bank - How Big Banks Claim to Allow Employees Time Off to Vote, Yet Shame Them For Doing So
Election Day is 8 days away as of the recording of this podcast. No matter who you vote for, I support your American duty to VOTE! (Vote Often in Chicago...Kidding) Big Banks claim to support your right to vote too, offering up to 3 paid hours for voting time per "eligible employee" at Bank of America. So.. What makes an employee "eligible"? Manager approval is needed to go be able to vote during work hours, but on the busy 3rd of the month and with short staffs on the...
2020-10-26
53 min
The Notorious Banker
Wells Fargo Bankers Do a Wells Fargo Thing And Wells Fargo's Some Money from Government Virus Aid + I Once Got Nearly Fired for F11
Wells Fargo did it again. Another Wells Fargo story that does not look good. I call Wells Fargo the Mike Tyson of Banks. Almost any story you pin on Tyson, you could believe. I believe Wells is capable of anything. Over 100 employees, likely from the small business arm of Wells were terminated last week when it was announced that they allegedly procured EIDL Disaster Aid Loans (From Covid-19 Funds) for themselves using phony businesses and non-profits. In this pod, I take a shot at David Galloreese who is Wells Fargo's head of HR w...
2020-10-20
1h 12
The Notorious Banker
Answering Listener Questions About Bank of America's Payday Loan Thing + Chase Fake Gives $29B More Than BofA to End Racism!
After a very popular podcast and Twitter posts I did last week in regards to the Bank of America announcement that they will be offering small loans to help customers bridge the gaps between checks (aka Payday Loans), I received over 100 DMs, emails and social media engagements. Most of them were in agreement with me, but some understandably questioned my dissent to this product. To my longtime listeners Seth in Atlanta, Kerri in Arvada, CO, and Lance in Corvalis OR, thanks for the feedback. I answered their questions they posed to me in this podcast. I talk...
2020-10-14
1h 08
The Notorious Banker
Bank of America Unironically Becomes Payday Loan Lender: Why This is Bad on so Many Levels!
Bank of America reached Meta status today by announcing that they will be offering small-dollar loans up to $500 for eligible customers who need "liquidity" according to some Bank of America Executive who doesn't know how real people talk. The product is lamely called "Balance Assist". Bank of America has a disdain for the payday lending industry, and this product is no better. Press Release OH BTW, Their website also warns against such products! In this podcast, I discuss why I don't like payday loans, my history with t...
2020-10-08
1h 20
The Notorious Banker
Bank of America Continues To Tell People Not To Trust Me + 7 Black Wells Fargo Execs Left in the Last 12 Months: Sign of a Problem?
I discuss how Bank of America's "Cyber Security Week" includes inferences to my project in its text and how Bank of America knows that since I do nothing but help customers connect with managers, they are doing their best to accuse me of being a "Scammer". Hilarious! I tell a couple customer service stories about my work at BofA and how I plan to go about my project now that Bank of America is trying to cast doubt on "The Notorious Banker". Perhaps you can leave me alone and help your clients a little better, idiots, and m...
2020-10-05
1h 18
The Notorious Banker
I Got Suspended On Twitter, Wells Fargo CEO Apologizes (Again), BofA Calls Me "Scammer" + An Old Man Bank Story
Segment 1: I detail why I was suspended from Twitter on Wednesday in the middle of one of the biggest bank stories of the year, The controversial comments by CEO of Wells Fargo Scharf. I discuss the fear of me losing all of my data/conversations, how I found out both Wells and BofA reported posts on Tuesday/Wednesday for messages they claimed "Incited Bullying" (Posted contact info of execs at both companies), and the subsequent reinstatement/apology I got from Twitter for suspending me "In Error". I won't forget this, big banks! ...
2020-09-28
1h 33
The Notorious Banker
Sorry, Charlie... You Have To Go: CEO of Wells Fargo says Incredibly Stupid Thing
Unbelievable day. We had to do a special podcast based on the idiotic comments that CEO of Wells Fargo Charles Scharf made in a Wells Fargo meeting in June. The racially charged comments (in my eyes) were made about his own employees in the midst of Juneteenth week, where his bank adversaries were working on celebrating the holiday on a grand scale for the first time. NBC News Article that blew up Twitter! Imani Moise Article that I first saw that morning I ramble on for 45 minutes...
2020-09-23
50 min
The Notorious Banker
Bank of America Subtly References Me in Email to Employees, Wells Fargo Fee Talk & Bank of America "American Banker" Article Commentary!
I received a screenshot of an email someone who works at Bank of America got to be on the lookout for "criminals using BofA contacts to appear to be helpful online". I am certain they are referring to me. The fact that BofA sees my presence online as something to "worry" about is laughable, as I have hundreds of people who I have assisted in the last year willing to back me up. I discuss what they are talking about and why they are totally wrong. Bank of America has public contact information for most of their leaders online...
2020-09-21
1h 20
The Notorious Banker
$12 Million Wells Fargo Employee Discusses Job Cuts "To Lower Costs" + Wells Finds Yet Another Way to Penalize the Poor!
Charlotte Observer Reporter Austin Weinstein posted a story yesterday about John Shrewsberry mentioning to investors the cutback of $10 Billion in spending Wells Fargo needs to do will be "mostly people" What Mr. Shrewsberry didn't mention is that he makes $12 million + a year, plus more if the stock does well. That's almost $6,000 an hour! I discuss how the closure of branches isn't necessarily where the cuts will come from, as I am familiar with small town New Mexico branches that employed 2-3 people at most! I also talk about how the infrastructure of certain departments or...
2020-09-15
55 min
The Notorious Banker
Bank of America Refuses To Cash Paychecks For Its Customers, An Update to BofAs "Donation", and Wells Fargo Offers Less Fees for a Fee
In this episode, I discuss two new policies at Bank of America, which are actually already implemented in some states including my own. Basically, Bank of America will no longer cash checks for someone who has less money in their account than the check is worth. I discuss how this targets the lower-to-middle class folks who bank there who don't have or can't get direct deposit. Plus, Bank of America ends provisional credit for checks deposited at the ATM, which basically takes away the one perk the ATM has. What a travesty. ...
2020-09-10
1h 17
The Notorious Banker
Bank Decides They Are Done Helping People Affected by COVID-19 + Wells Fargo Sued For Trying to be (Stupidly) Helpful!
One of the great things about TNB is that I get emails and info from dozens of disenfranchised workers at all major banks telling me their horror stories, and urging me to keep up the good work. A very concerned Bank of America employee back east sent me information in regards to the Coronavirus Assistance Plan that Bank of America rolled out in March to help those impacted by illness, job loss or anything tied to COVID. That included loan deferments, fee refunds, and much more. I praised the effort, but questioned "HOW" they would help because o...
2020-09-02
1h 07
The Notorious Banker
Man Finds Extra $2.45 Billion in His Bank Account. Bank Doesn't Follow "Monopoly" Rules, Takes Away Money.
Cute little story in the news last week. At least, people at BofA want you to think it's cute. Bank of America Customer Opens Mobile App and Finds an Extra $2.45 Billion Man named Blaise Aguirre wakes up to find an extra $2,450,000,000.00 in his Bank of America app. It's a similar story to the issue where millions of BofA customers were showing a $0 Balance in their accounts a few weeks ago, leading to widespread anger! This podcast discusses one thing: I believe this story was overblown and fabricated by Bank of America themselves...
2020-08-25
46 min
The Notorious Banker
Bank of America Ends Injustice in The World By Spending $100 on Masks + Wells Fargo CEO Makes LeBron Money
Thanks to everyone who listened to my recent episode with Ciera! We intend on doing more interviews VERY SOON! Today's podcast dwells on Bank of America's Billion Dollar "Commitment" to end Economic and Racial Inequality. We are skeptical of how they will get to a billion dollars. I personally don't think there'll be much giving. Bank of America proved me wrong (kinda) by announcing via a news article, that smells suspiciously like paid content masquerading as news, of 146,000 El Cheapo paper masks being donated to charities in Orange County, CA. These are...
2020-08-19
1h 02
The Notorious Banker
A Bank Podcast About Breasts - Bank/Nursing Mom Lawsuit + Onlyfans Model Ciera on Making a Living w/ Nudity During a Pandemic
Don't let the title fool you. I mean business with this episode. The Notorious Banker will take on the topics no one else will, even if they make me a tad uncomfy. First off, Bank of America settles lawsuit with an ex-employee at a Tucson, AZ branch for not providing adequate facilities to allow her to nurse/pump or "express" milk for her newborn. Breastfeeding was always a taboo topic until very recently, and the lawsuit filed against BofA accused them of not allowing for specific breaks for this need or having a decent, clean s...
2020-08-14
1h 34
The Notorious Banker
Bank of America CEO Has a Crazy Interview in Time Magazine - He's Into a Cashless Society... and Crossfit? + Petition Blows Up On Twitter
Welcome to the rebranded THE NOTORIOUS BANKER podcast. Same great content, Awesome new (And consistent) name. First off, Thanks to the dozens of followers who joined me @BankBetterGuy on Twitter after the BofA Balance Issue of Last Week. Welcome! Our main topic is a crazy interview Bank of America CEO Brian Moynihan gave with Eben Shapiro of Time Magazine, which dropped on Sunday August 9th, which happened to be my 6th wedding Anniversary. Moynihan gave me a gift as he talked hilariously about how Bank of America "helped" so m...
2020-08-11
1h 04
The Notorious Banker
Bank of America Wipes Out Balances with a "Display Issue" + BofA Helps Crook Buy a Lambo + We Rescue $1900 for Luke in Philly!
The Why Your Bank Sucks Podcast becomes "The Notorious Banker" on August 10th! Last pod under WYBS is a big one. First we hit upon some breaking news with BofA. A major glitch online on 8-5-2020 has wiped out customer accounts to $0 aesthetically. Bank of America refers to it as a "Display Issue"... I discuss the insane Twitter backlash about this issue, and how some people have lost functionality with their accounts at the moment. Bloomberg Article Fox Charlotte Article Then we talk about a story of...
2020-08-05
1h 16
The Notorious Banker
When Bank of America's $1B "Commitment" Ticks Off Twitter in a Big Way & Why It's Weird They Don't Defend Themselves
We have talked at length about Bank of America's supposed $1B "Commitment" to help end racial inequality. I have said that I don't believe they will ever just "GIVE" a billion, and so far no news story has proved me wrong yet. Conservative voices on Twitter have taken this lack of clarity that BofA provides about it's giving to spin it that Bank of America really spent this money to fund Black Lives Matter in a Militaristic way for a civil war. While I think it's silly, as I don't believe BofA is spending nowhere close to that amount...
2020-07-27
49 min
The Notorious Banker
Change Change Change! - Big Podcast News + Bullying + Wisconsin Bank Supports Their Customers in a Way Big Banks Never Would!
Big day in "The Notorious Banker" land as I announce a soon-to-be implemented change in this podcast and how it's presented, and how a bullying incident against me this past Friday only enhances my thought that this podcast should be presented in a different manner than it currently is. You will like the change! I discuss it in the first segment. Then in Segment 2, A big 180 on what we usually do. We praise Community State Bank, a local bank in Wisconsin for starting a promotion to get coins for their clients who sorely need t...
2020-07-20
50 min
The Notorious Banker
Bank of America Announces "Temporary" Closures in my Hometown + Big Banks Shun My Town on PPP Loans + A Baseball/Bank Manager Story
Contains Adult Language After Bank of America made decisions to close branches 2 weeks ago in Vegas and in Bakersfield, CA, I have been waiting for the shoe to drop in markets I am familiar with. It took over a week but it finally happened. After "Temporary Closures" were announced in Orlando, Miami, Atlanta, Tampa, Charleston, Dallas, Houston, San Diego, Phoenix, and other areas due to "Coronavirus Concerns" (Although later press releases mention "low foot traffic as another reason), Bank of America hit close to home. My home region of El P...
2020-07-14
59 min
The Notorious Banker
Bank of America (Temporarily) Closes 100s of Locations: Blames Everything But Themselves
(Podcast contains explicit language, Listener Discretion is Advised) I made a prediction about 18 months ago Bank of America would love to "Try" to close down most branches in a market to see how clients would react and also to push their "alternative ways of banking agenda. Well, the mission has begun. Twitter was overrun with complaints of Bank of America being closed in Vegas and Bakersfield, CA during the beginning of July. Here is a report from 8 News Now in Vegas and 23ABC in Bakersfield that...
2020-07-08
1h 07
The Notorious Banker
The Notorious Banker Rescues $3490 for Victor from Zelle and BofA - A NYC-Style Recovery!
The Notorious Banker has conquered NYC. Yours truly helped Victor, an essential employee in NYC recover $3490 from Bank of America which was stolen from him with the use of their evil product, Zelle. In the podcast, I discuss (again) my dislike for Zelle, and how it causes so many issues for people, including Victor. Using it only for family purposes, he wasn't an active user of Zelle. But when nearly $3500 comes out of his account which wasn't his transaction, they made Victor feel like he was to blame for the money getting lost, and they...
2020-07-03
58 min
The Notorious Banker
The Notorious Banker Interviews Nancy, a Former Co-Worker - Part 1
After over 100 episodes, The Notorious Banker has his first guest. My old Co-Worker Nancy stops by and chats about our time at Bank of America. (Warning, it's a long one.. and there will be a part 2, but it is fun and interesting) We worked together for over 3 years (2014-2017), but we didn't become friends until the day after I had a life-changing moment while vacationing in Las Vegas. In the podcast, we talk about how we got our start at BofA, old customers, how we knew that we were training customers to inevitably g...
2020-06-26
1h 52
The Notorious Banker
So....What Exactly Are All Those Work-From-Home People Doing for Bank of America?
Bank of America claims (falsely) that 75 percent of their workforce is working-from-home. With hours long hold times, and a lot of apathy towards customers in need, I dispute that claim wholeheartedly. Dean Athanasia, A big-time exec for Bank of America has his weekly column on BofA's internal website called "Dean's List" (How Original). In this week's edition, he outlined how Work-From-Home Associates are helping keep Bank of America operationally excellent (laughs). We talk about what's in his column How people who are basically glorified tellers are propping up the PPP Loan Pr...
2020-06-17
50 min
The Notorious Banker
Bank of America Donates $25 Million to Fund An Important Discussion No One Will Be Able To Listen To
Bank of America patted themselves on the back again. One week after "committing" to a billion dollars to end racial inequality, they decided to put out another press release touting the donation of $25 million to the Smithsonian Institute for "“Race, Community and Our Shared Future” Initiative. While I am happy Bank of America wants to bring this conversation to the public, they brought a weird partner in for that with their tax break...I mean donation. Smithsonian says, "The initiative will launch with a series of virtual town hall conversations among global and national lead...
2020-06-10
1h 11
The Notorious Banker
Bank of America's Billion Dollar Lie - My 100th Episode
Congrats to myself for making it 100 episodes. Tells you there is a lot to talk about with big banks! This topic is hard for me to talk about, because it's about racism and discrimination, but it needs to be told. Bank of America put out a press release Tuesday announcing a "Billion Dollar Commitment" to end racial inequality. When I woke up, I got 15 DMs all asking me if it was BS. Well... The Billion Dollars isn't a donation to charities (mostly) They do give to some medical facilities in Chicago...
2020-06-04
1h 30
The Notorious Banker
How the Protests Across The Country and Big Banks Intersect
We talk about George Floyd on this podcast. We don't talk about the incident on Monday so much as to the environment that society is in with discrimination and frustration, especially as it pertains to dealing with banks when you are a person of color. I discuss my outlook on how we shouldn't paint all job lines with one broad brush, whether it's cops or lawyers or bankers even, yet it is our duty to point out when something is wrong. I get into detail about discrimination I've seen and felt for employees and...
2020-06-01
58 min
The Notorious Banker
The Notorious Banker Rescues $7600 from Bank of America for "B" from Arizona!
Yours truly has done it again. The Notorious Banker has rescued $7600 from Bank of America for fraud committed on a customer. It was fraud which Bank of America did not want to refund despite overwhelming evidence proving it wasn't him! I received a random Patreon donation and message from "B" in Arizona, who searched for "BofA Fraud" on Apple Podcasts was sent to me on a Wednesday night while I was on a mission to buy the cheapest kitty litter possible, even thought I don't own a cat. He mentioned t...
2020-05-22
1h 10
The Notorious Banker
My Wife's 30th Birthday: How I Oversold Her At Bank of America + Empty ATMs in Vegas and California - A Mailbag Podcast
I celebrate my beautiful wife's 30th birthday on Tuesday with the story how my sales goals at Bank of America made me oversell a then college student Gabrielle with a checking account, which led into a credit card. That also led to my dreaded home loan with Bank of America in 2016. Learn how the overselling never really benefited me, but merely the branch so they can hit their goals. Listen to how getting her a savings account one day, given to my coworker Nancy led to a chewing out of me for not getting sales, which also h...
2020-05-15
45 min
The Notorious Banker
The Notorious Banker: PPP Loan Champion + Bank of America Exec Sends The Most F**king Ridiculous Email to Customer
The Notorious Banker has helped 3 people get PPP Loans through Bank of America's gauntlet this week. My sincere thanks to the following businesses who I helped get through the hard stuff and get these loans White Spider in Portland, OR Maine Academy of Gymnastics in Westbrook, ME Isabel O'Neil Bridal in Tampa, FL Working on 5 more across the US. We will work hard to get this done for these amazing American small businesses :) I discuss why BofA's decision to donate all PPP Profits kind...
2020-05-08
1h 14
The Notorious Banker
Taylor Made: The Notorious Banker Rescues $1200 from Zelle and Bank of America in Vegas, Baby!
Vigilante Customer Service Strikes Again. One of my most satisfying rescues ever. Yours Truly, The Notorious Banker RESCUES $1200 from Bank of America and Zelle and gives it back to Taylor in Vegas. This was a stressful one, but we got it done. Taylor only uses Zelle for one person. One day, her Zelle is hacked, and $1200 is stolen. BofA tells her to wait 10 days (a lie) before filing a claim, and then denies her, citing they sent an authorization text. This is where I get involved. We reach...
2020-05-02
1h 10
The Notorious Banker
They No Longer Want The (Regulation) D: Major Rule Change in Banking Affects a Lot of Bank Clients!
Woke up Friday Morning to a press release from the Federal Reserve that was Retweeted out by Notorious Banker Follower @kentumin which mentions the suspension, or at least the recommendation to suspend Regulation D, an 80+ year old rule that actually impacts more bank customers now than back when. Ken's Story Long story short, it eliminates the penalty of using your savings account more than 6 times a month, a penalty that happens a lot more often with the advent of mobile banking and the relative ease of moving money around with that tool. I discuss my...
2020-04-25
42 min
The Notorious Banker
Discrimination, Firings, and Suicide: 3 Bank of America Small Business Issues I Witnessed Personally + It's My 37th Birthday!
With the Paycheck Protection Program loan program in shambles and awaiting money for the next wave of loans, I reminisce about 3 different small business stories I witnessed in my 13 years of Bank of America employment. - How Bank of America seemed to always close Asian nail salon business accounts, leaving some of them with the inability to bank. - How an ex-coworker and friend of mine had her side hustle, Cutesy Cakes, squashed by a irritable manager who tried to suppress her fiscal independence fight, writing her up and firing her.
2020-04-20
1h 01
The Notorious Banker
Big Banks Give Payday Loan Style Refunds During Stimulus Deposts + More PPP BS
We had a record breaking week discussing all things stimulus checks. People waiting for a long time, people blaming the bank and people just waiting to catch up on their bills. One follower tweeted at me about a weird credit that came with his stimulus check, and it blew my mind. Bank of America fronted him the money that he was overdrawn to make sure that he got the full amount of his stimulus I have never seen that before. Here's a video of me talking about it, with my mind blown. Now, all big...
2020-04-17
54 min
The Notorious Banker
Stimulus Week - $1200 Never Made People So Crazy + I Rescued $2000 for Jennifer from Arizona!
Stimulus Checks are coming! $1200 is coming to all of you who are expecting it from the Coronavirus Economic Relief Learn how a STUPID TWEET from the IRS has made people insane on Twitter this weekend! Money doesn't move on Saturday! I also give some big brother-ish advice on what to do with your money. News about the Stimulus Deposit PLUS My Vigilante Customer Service has recovered over $640,000 including nearly $2,000 for Jennifer from Arizona. She had her card stolen, Uber charges racked up, and Bank o...
2020-04-13
56 min
The Notorious Banker
Poo Pooing the PPP - Small Businesses Everywhere Get Royally Hosed by Bank of America & Wells Fargo
What a crazy last 4 days! Thursday Night - Bank of America suddenly lists requirements for the Paycheck Protection Plan Loan (PPP) on its site, and they aren't good. They require a longstanding "CREDIT" relationship with BofA on top of an account with them. Nearly all of the business clients I dealt with in the past couldn't get approved for lending with BofA, so they were being shut out. I was pissed.! In 3 hours, I got hundreds of thousands of hits on that post, and Twitter became madness Friday morning, with hundreds if not thousands of...
2020-04-07
1h 07
The Notorious Banker
My Relationship with Alcohol and Bank of America: A Personal Story
I decided on April Fool's Day to tell the most personal story of my journey. Wanted to share it after a poll about people drinking on the job STUNNED me on my Twitter! My relationship with alcohol is a weird one. I never drank in high school or college, and barely drank as I got into the working world. Wasn't for me. Then I worked at Bank of America and the stress-induced environment led to parties with co-workers that got people arrested and forced them to quit. I used alcohol to...
2020-04-01
1h 00
The Notorious Banker
Ex Wells Fargo CEO Says Get Back to Work & Possibly Die + Bank of America Coronavirus (no) Relief?
Thanks for the 150 new followers @BankBetterGuy! I discuss a freaking insane news article from Business Insider that was shared with me by a follower (Thanks Jerry) about Ex Wells Fargo CEO Richard Kovacevich mentioning we need to "get back to work" in the wake of the Coronavirus Scare and that "Some may get sick, some may die". Learn why I think (as if you don't realize yourself, that he's batshit crazy. Plus, I talk about Bank of America's insane week of talking about Coronavirus Relief and the things they offer in their n...
2020-03-27
1h 10
The Notorious Banker
New Coronavirus Bank News (Hours, Sales & Bonuses) + I Rescue $5000 from Bank of America for Jessica
More CoronaVirus News from Bank of America and Chase. Both Banks gave "hazard pay" to it's front facing associates. I was appreciative of the gesture, but at the same time skeptical of their claims. Bank of America and Chase Limit Hours, But yet they are still Sales Pushing! I discuss that, and solutions to fix that! A East Coast Banker leaked a outbound call scripting from Bank of America reeking of phony empathy and even INVITING PEOPLE INTO THE BRANCH SO THEY CAN SELL THEM STUFF!! Yes, inviting them into the bank in...
2020-03-21
1h 15
The Notorious Banker
Complaints from Employees and Customers About Coronavirus Concerns + A Leaked Memo
I went on a rant about Bank of America's coronavirus gameplan. I have received several DMs from angry Bank of America EMPLOYEES (Not Just Customers) about the conditions in the financial centers, call centers, and other places. Some bank branches are told to wear gloves, some aren't allowed to. Some places Lysol can't be used, because people are allergic, and a lot of people have just had it with Bank of America's handling of it. I discuss their frustration, plus some ideas of how they can use all their fancy equipment to get people out of their...
2020-03-17
1h 04
The Notorious Banker
The Time I Almost Got Fired For Having Chubby Fingers (A True Story) + Coronavirus BS from Banks
I wanted to lighten the mood of all the CoronaVirus talk by talking about one of the 15 times Bank of America threatened to fire me. This story is 11 years old next week. I discuss how a random interaction with a stranger on a Thursday afternoon that took 15 seconds led to a terrifying 2 weeks where I thought I would lose my job. It all has to do with my big, chubby fingers. I am not kidding. Listen to how one of my insecurities almost made me job insecure. This is sadly a true story.
2020-03-13
55 min
The Notorious Banker
Bank of America Holds FEMA checks for Nashville Tornado Victims. What A Shock.
Just when I didn't think Bank of America can stoop any lower... I got word from a friend of mine, Sebastian in tornado-riddled Tennessee about a radio talk show host named Phil Valentine who was talking to a caller who had their FEMA Emergency Disaster Relief Check held by Bank of America for 10 days! Utterly ridiculous. Here's my Tweet sharing the original tweet I located on Twitter In today's podcast I will talk about How Bank of America's "customer migration" leads to this issue. ATM deposit not being able to be reviewed by an in-person banker. How customer calling customer...
2020-03-09
51 min
The Notorious Banker
Yes, I did a Coronavirus Podcast...
Coronavirus is real, scary and has caused 9 deaths as of this podcast. I feel that it could be the biggest illness in a long while, or just more hype by an overactive social media. Only time will tell. However, banks are talking about it and people are talking about it. People are also asking me my thoughts on Coronavirus and banking. I decided to talk about 3 things in today's pod. The "possible" (speculation by me) things that a company like Bank of America can do with its employees. Read: Close bank branches like they already...
2020-03-03
48 min
The Notorious Banker
Wells Fargo Settles For $3,000,000,000 and All I Got Was This Lousy -- Nothing!!!
Wells Fargo made up for a decade and a half of treating it's customers like crap and overselling accounts, and creating phony accounts to hit their sales goals by giving those customers absolutely nothing, and giving $3 Billion to rich people who invested in it, and the United States Treasury. I'm sure looking for a positive in all this, but I can't think of one. Wells, who pushed their bankers to the brink of a nervous breakdown, called them names, and overall just made a mockery of banking, got off relatively light, and w...
2020-02-26
47 min
The Notorious Banker
Non-Disclosure Agreements: Not Just For Harvey Weinstein Anymore! Bank of America's Attempt to Shut You Up When Fraud Happens!
I think that this new rule I had never heard about is about me and The Notorious Banker Project, along with Why Your Bank Sucks and how I help people publicly fight back against BofA when they deny your fraud claim and claim to help An Awesome Story by The WSJ's Sarah Krouse detailing a new rule that Bank of America has. Basically, before they help you with fraud, they make you sign an NDA to keep you from talking about it, and also give you talking points to say to people when asked. This is insane...
2020-02-01
50 min
The Notorious Banker
BofA CEO's Insane Interview with Financial Times + Leaked Video Shows Bank of America Denying Black Customer Trying To Cash Check
I had to do this podcast due to the overwhelming DMs I got asking me my opinion on these two things. https://www.ft.com/content/a1a25664-38ff-11ea-a6d3-9a26f8c3cba4 https://finance.yahoo.com/news/bofa-bac-double-domestic-consumer-132001358.html CEO of Bank of America, Brian Moynihan discusses his desire to double Bank of America's Market Share in this interview. Learn why that doesn't mean more customers. It means less of you and more of rich people. Learn also why he thinks him visiting branches t...
2020-01-21
1h 18
The Notorious Banker
Wells Fargo Execs FINALLY Facing Charges? (Yay!) + Adventures in Business Travel: Follies From My BofA Dallas Trip in 2012
Wells Fargo execs may be facing charges in the next several weeks. The fake account scandal is being discussed and people might be led away in handcuffs. I am excited! I discuss what it means to even just have a perp walk for these guys, and how I was told how brutal the sales goals were at Wells by old colleagues. I discuss this in detail. Link to article below https://www.americanbanker.com/news/former-wells-fargo-execs-may-face-criminal-charges-in-coming-weeks PLUS I talk about the 8th anniversary of the most interesting week...
2020-01-06
54 min
The Notorious Banker
I Don't Like to Bank That Way, but $15 is $15: Bank Bribes Customers to Go Online + Year in Review & The Year Ahead in Bad Banking
Bank of America has a promotion the next couple of weeks where it will gift you $15 for using Zelle, Mobile Check Deposit and Online Bill Pay. Sounds good, right? Well, yes and no. Bribing you with money in order to get you out of their line is one thing, but in this podcast, I will discuss how they are using it to inflate their online banking numbers to prove they are a "digital bank" in order to lessen more teller roles and close branches. Consider this a push to get old people o...
2019-12-31
44 min
The Notorious Banker
Bank of America Wants You to Know That They are Diverse and are Spending Millions to Prove It!
Such a unique story. I talk about a subject that can be uncomfy to talk about: Diversity and Banking. I never accused BofA of not hiring a diverse group. Hell, an Indonesian Woman and a woman from Mexico were my first bosses. I was always so proud of having a unique support structure with my company. Fifteen years later, Bank of America is spending millions on an ad campaign airing during football to tell you that they hire people from all races, as if we didn't know that already. I talk about these twit...
2019-12-24
46 min
The Notorious Banker
Questionable Write-Ups: Two "Fun" Stories of Getting in Trouble for Stuff Beyond Your Control -- A Personal Story
How many write-ups did I have with Bank of America in 13 years? Probably 2 dozen. Although it sounds like I was a problem child, write-ups are done so often at Bank of America to hold down organic advancement based on performance, limit or eliminate quarterly or yearly incentives along with merit wage increases, and just to plain freaking show you who's the boss! Today's podcast is about an email I got from Mary Webb who asked me about disciplinary action at Bank of America. I answer honestly. I talk about the two write-ups...
2019-12-16
46 min
The Notorious Banker
John Stamos has the #PowerTo Sell Out: Banks Paying Celebs & Influencers for #ad posts on Twitter and It's Helping...ME!!!
I am well aware that Bank of America and Wells Fargo knows about my project. How could they not? I have noticed a lot of weird things that Bank of America has done. They Started 4 Podcasts (I have 2) They sometimes proactively refund people before I fight for them They are trying to post local interest stuff nationwide on their social. But the last couple of weeks, they started this ad push on Twitter. Using influencers who do art, photography, mommy blogs, financial blogs, entrepreneurs, Youtubers, and other things, they are pushing...
2019-12-10
56 min
The Notorious Banker
How I Rescued Thousands from Bank of America for Sarah: A Story of a BROKEN Fraud Claims System & Vigilante Customer Service
I stumbled on a tweet from a person named Sarah in California on Black Friday. She was railing against the fraud department that told her their investigation of fraud and identity theft which happened across the country would take 60 business days! That's 3 months! Someone went into Bank of America Branches in NYC claiming to be her, and cashing checks totaling thousands without an account number, debit card or a teller viewing an ID. I reached out to Sarah, who seemed hesitant to believe I can help. She finally took a chance and talked to me after being s...
2019-12-04
54 min
The Notorious Banker
Wells Fargo and their Opportunity (Checking) to Fleece At-Risk Clients. Congress is watching!
Phenomenal Article in the Washington Post about Wells Fargo receiving scrutiny for the accounts yet again. In today's podcast, I discuss how I learned about the "Opportunity Checking" account as an employee of Bank of America, and how my homeless client told me about it. Learn how I actually opened the account for her, walking her through the application online. Learn how I understand how those at-risk will get hit with fees simply based on their preferences and spending habits. And finally, learn why I think a simple refund is more than a little complicated for Wells. Learn why...
2019-11-25
43 min
The Notorious Banker
How I Oversold You #1 (Role Play) - Single Mom Waitress - How She Walks Out with 4 Accounts She Didn't Need
Note: This is not a real person. This is not real information for someone. This is a role play of a scenario that I would see as a banker at Bank of America. Tina Jones DOB 11-10-1986 1100 N. Main St Apt 1 Denver CO 80014 (303)555-5555 TJONES420QUEEN@icloud.com (fake email) Walks in 1 kid - Kalie (3-4yo) Job: Waitress at iHop - No Direct Deposit available/paper check every week/worked there 2 years
2019-11-20
52 min
The Notorious Banker
Bank of America "Business Decisions" a former CFO of Paypal, Twitter Storm Hits Category 5
https://twitter.com/roelofbotha/status/1196234200665346048?s=20 Roelof Botha, A venture capitalist, a former CFO of Paypal, and all-around majorly successful businessman, the type Bank of America should want announces on Twitter that Bank of America "fired" him as a client. Why? Who knows? The fact that Bank of America did this to one of the best and brightest caused millions of impressions of this tweet and thousands of rt's and comments. I tweeted some reasons that BofA normally "business decisions" people, and @BankBetterGuy got over 130,000 tweet impressions, nearly 100 followers and a lot o...
2019-11-18
35 min
The Notorious Banker
Bank Outage 2: Electric Boogaloo - Capital One and Bank of America's Bad Week + Listener Email About Weirdest Fee Ever!
First off, celebration time as @BankScrewedUs on Twitter reached 1,500 followers on 11-3-19. Amazing and THANK YOU Today's Podcast is about the huge bank outages that happened at Bank of America and Capital One last week, and how they handled or didn't handle the issues. Learn how Bank of America leaving for the evening allowed @BankScrewedUs to help dozens of people without their interruption. Learn how Capital One admitted to their outage and took a lot of flack, despite owning up to the issue.
2019-11-05
57 min
The Notorious Banker
BofA: 1 in 6 Millennials has $100k Saved, and 5 in 6 Millennials Spend Too Much on White Claw
Bank of America commissioned a survey a couple years back that has to deal with millennials and banking. It was published Feb. 2018 and CNBC did a report on it. For reasons unknown, it went viral on Twitter last week, leading to one of Why Your Bank Sucks Biggest biggest weeks ever. A couple hundred thousand twitter impressions later, we debunked the supposed "scientific" survey. Learn how I worked as a banker in a college town where I never met one wealthy student. Learn how 300 millennials were surveyed, but it took Bank of America 3,525 times...
2019-10-29
38 min
The Notorious Banker
Bank of America System Outage - BofA Turns Their Customers Into Deadbeats and Why Your Bank Sucks Goes Worldwide!
Mark it down, October 22, 2019 at about 9am MT. Why Your Bank Sucks goes mainstream! LOL. Bank of America has a system outage impacting their phones, online banking, and worse enough, their debit card system, which is leaving people without their money nationwide. Twitter is on fire, as are we. I break down a running commentary of the shitstorm going on with another more detailed pod to follow soon. If you need help getting fees back, hit us up on twitter or call our voicemail line 575-322-4127 @bankscrewedus
2019-10-22
21 min
The Notorious Banker
Why Your Bank Sucks Rescues $21,000 from BofA for a follower + When Bank of America Divested from Small Town New Mexico
I'm back after Vegas and illness. Back to take on big banks BS. First, I talk about how our Vigilante Customer Service rescued $21,000 from Bank of America for a follower named Royce. Royce was a small business owner who had a great business going, until BofA saw him as competition and froze his account with his money in it, leaving it frozen for 3 months. We fought hard to get it back. I explain how! Plus Bank of left a lot of cities in NM on N...
2019-10-17
1h 12
The Notorious Banker
When Bank of America says "We Made a Business Decision" - 5 Words that Leads to Unbanking of Thousan
On vacation in Vegas so I bring you Part 1 of my 2 Part Special Podcasts: Bank of America will mysteriously close out accounts of clients it no longer wants, and when asked why, Bank of America will say the dreaded 5 word phrase, "We made a business decision". Learn how a certain homeless shelter in my hometown showed me how Bank of America unethically targets the people they no longer want to bank with them. Also learn how incentive payouts are influenced by home bankers help (or don't help) people stuck in this position. It's certainly frustrating as heck, and I saw...
2019-10-07
50 min
The Notorious Banker
Wells Fargo Breaks Ground: Hires Old Man Bank Exec to be their CEO! (Sigh) + Bank of America Floods Your Earhole w/ Radio and Podcasts!
Wells Fargo names Charles Scharf as their CEO. After months of debating whether they would think outside the box in hiring the next head honcho, which included token female applicant Cathy Bessant of Bank of America, Wells went with a man who was an "outsider" despite the fact he freaking ran VISA AND BANK OF NEW YORK. He must be like a TV rerun, if you haven't seen him, he's new to you. Plus I will talk about the weird media blitz of Bank of America on pop radio stations all across...
2019-10-02
49 min
The Notorious Banker
I WAS HACKED: Why Your Bank Sucks Has $250 Stolen Using Paypal!!! (How Paypal Impressed Me and How Twitch Disgusted Me!!!)
Your Host James had his Paypal account hacked and over 200 Euros (yes, Euros) were stolen from him in a brazen attack. The money was taken to pay someone off on Twitch, the millennial version of crack this morning. Learn why my OCD Checking my email every twenty minutes paid off in spotting it! Learn how Paypal surprised me with their fraud process compared to BofA (51 DAYS LESS OF A TIMEFRAME! HOLY CRAP!) Why @TwitchSupport is no better than Zelle when it comes to accountability when crime is being committed on their end.
2019-09-26
52 min
The Notorious Banker
We Rescued Another $2500 from Zelle!!! + BofA Under Fire For "Phony" Unauthorized Accounts! Watch Me Defend Them (What?!?)
Why Your Bank Sucks and Our Vigilante Customer Service has "Rescued" over $130k since April 1!!!! We discuss how I rescued $2500 from Zelle for a customer in just one evening. Customer never heard of Zelle....Account hacked, and Bank of America didn't give them credit for the fraud claim. Bank of America asked this person for a "virus report" on their computer, which ended up being a 51 FREAKING PAGE FAX!!! With a little firm talk online, Why Your Bank Sucks helped recover that money. Hear the whole story! Plus I discuss...
2019-09-21
49 min
The Notorious Banker
BBQ & Corporate Downsizing: My Meeting with a Bank Exec + Bank of America Hates Your Grandma and Her Jitterbug Phone: Text Banking is Gone!
We celebrate 1300 Followers with a funny story. The home opener for college football in my town gave me a flashback with a Bank of America Exec who I met at an Awards Banquet that was being held for us that they conveniently scheduled during my work hours. He used a story about him learning how to BBQ correctly which led me to a one-on-one interaction that I thought would lead to at least a connection with a higher up. A second meeting with same exec happened a few months later, and his fake smile told me something...
2019-09-16
1h 16
The Notorious Banker
Prescilla, Queen of the Fraud Claim - Why Your Bank Sucks Rescues $1,000 from Bank of America for a New Mexico Customer!
Fun podcast today, as I discuss the Liberation...the "Rescuing" of money that Bank of America nearly stole from Prescilla, a person from my neck of the woods in central NM. With her card duplicated, crooks used her card to steal nearly $1,000 in goods from Smith's Grocery Store in Albuquerque, NM while she was nearly an hour away, card in hand. Our mutual friend Dorella connected us on Social Media, and James for Why Your Bank Sucks was on a mission to get her money back. Learn how text alerts for fraud don't really...
2019-09-10
59 min
The Notorious Banker
Bank of America Freezes Accounts of Customers with 5 Simple Words: Do You Hold Dual Citizenship? + Farewell, Virtual Credit Cards... On To Something Less Safe!
Why Your Bank Sucks went viral this week. Quarter of a million tweet impressions in 48 hours, because of a retweet by the Congressional Hispanic Caucus about a Sacramento Bee story which detailed customers getting accounts frozen for not answering a contoversial question. The question is: Do you hold dual citizenship? Twitter was up in arms, thinking it's a debate on immigrants. It's not. It's the bank's war on the poor people, at-risk people, clients that provide no value to Bank of America. Learn how that question actually gets international customers and born and bred American...
2019-09-07
1h 02
The Notorious Banker
Bank of America Screws Topeka, KS 2 Times in One Week + Trespassing at Zelle and more in Phoenix!!!
Today's podcast is a US Tour for how Bank of America and Zelle screw over so many clients. First up, An amazing story out of the state capital of Kansas, Topeka. Bank of America announced in May that it was closing the 3 branches there effective August 27th. Bank of America's propaganda press release stated that one of the reasons they were closing was that people were doing so many more mobile deposits and deposits at the ATM. So what if I told you the week that Bank of America closed it's doors i...
2019-09-03
52 min
The Notorious Banker
Employee Training in Banking (Or the lack thereof...) How Poor Training Leads to Bad Experiences.
I learned all I needed to know about being a teller at Bank of America by reading a 20 year old binder of procedures and watching a tape that discussed Bank Robbery Protocol on a 19" TV/VCR Combo. Actually I learned nothing. In today's podcast, learn about my experiences training for my jobs at Bank of America and learn how I was thrown on the teller line, expecting to know everything after three days in a boiler room in December with old resources. Learn how through trial and a hell of a lot...
2019-08-28
1h 08
The Notorious Banker
I'm Applying to be the Next CEO of Wells Fargo - My Plan to Turn that Dump Around!
After reading an older article about how it's nearly impossible for Wells Fargo to hire a CEO because of the issues it faces, coupled with the thought that whoever they pick, it would not be a long-lasting tenure because of said struggles, I came up with a plan. I DECIDED I WANT TO APPLY FOR CEO AT WELLS FARGO!!! I never want to work in banking again, but maybe, just maybe I can mold the bank in the way that I think would be beneficial to company and clients. In t...
2019-08-24
1h 08
The Notorious Banker
Breaking Down the Amazing Wells Fargo NY Times Article by Emily Flitter
@flitteronfraud on Twitter - Emily Flitter of the New York Times came out with an amazing Wells Fargo piece about supposed "Closed accounts" that were still getting fees charged to them, and it shook up Wells Fargo Twitter for a weekend. So much resentment came back, and for good reason. I recommend you set up a free NYT Account, and please read this article and listen to this podcast. Wells Fargo Closed Their Accounts, but the Fees Continued to Mount https://www.nytimes.com/2019/08/16/business/wells-fargo-overdraft-fees.html I will break down segme...
2019-08-20
1h 16
The Notorious Banker
How I Recovered $4000 from Bank of America for a Fraud Victim, While BofA Fraud Claims did NOTHING!!! (Brian's Song)
Why Your Bank Sucks has rescued $81,600 since April 1st from Bank of America and Wells Fargo. Unethical fees, extended holds and fraud claims are what we go after. Today's podcast was probably my proudest moment so far. I recovered $4000+ from Bank of America to help Brian from Chicago, a victim of fraud who was being screwed by BofA. Identity stolen, his name, ss number and account were used in another state to cash over $4000 in checks while he was hard at work in Chicago. Bank of America denied his claim, stating it was him making...
2019-08-16
1h 12
The Notorious Banker
Cash is King in a Small Town, Despite What Banks Say + Limit 1 Per Customer? A Bank Screwed US Voicemail
I have been off a week, thinking about the tragedies in my home area of El Paso and of course Dayton, OH But I come back with 2 great stories! Learn about how my anniversary trip to Ruidoso, NM (Pop. 7700) showed me that despite what banks say about the world going cashless and digital, cash is king in a small town. From casino slot machines to food trucks, and even campgrounds, paper currency is still ruling the day. Listen on how a trip to Walmart for snacks at 9pm gave me a window i...
2019-08-11
52 min
The Notorious Banker
El Paso Strong- Understanding Charitable Donations, and Gofundme During a Difficult Time
Our minds are with the city of El Paso, TX after this weekend's tragic events. I know the town is resilient, and we will be thinking about them often. To begin, I discuss how I was feet from that Walmart last week, and I discuss another unfortunate mass murder I was within a mile of a few years back. This podcast mainly is more about citizens understanding how to effectively contribute. So many people will create fundraisers or "charities" in the wake of this shooting, and Why Your Bank Sucks wants to tell you what to look out for. GoFundMe's...
2019-08-05
1h 07
The Notorious Banker
We Closed Your Branch, But We Left ATMs in its Place! (SIKE!) BofA Ditches My Hometown AGAIN! + Brian Moynihan: Fair and (Un)Balanced on FOX!
Yours truly worked for 2 Branches in 13 years at Bank of America, and he's seen his bank leave his hometown three times! (Huh?) Bank of America announces the closure of the machines that were so popular and successful according to them in my hometown of Las Cruces, NM. Learn how I predicted that my clients would be fed the lies of "alternative ways of banking" taking over. How about a discussion of an abandonment of thousands of customers in a college town where it is 80% Hispanic and 50% in poverty? I have it here...with a heavy h...
2019-08-01
1h 12
The Notorious Banker
Iranian-Americans, Iranian Students, and Bank of America - How BofA Discriminates Against a Group of People + A Zelle VM
I worked in two college towns in my tenure at Bank of America, and one of my greatest joys was meeting all the new international students each semester. Students from all over the world would attend school in my hometowns and new friends were made. Iranian students were always regulars in my banks. Helping them as a teller all the way up to manager, I noticed Bank of America started treating this great clients, who had excellent deposit histories, and accounts with very few issues really harshly. Account openings became epic, lasting over two hours, while I ha...
2019-07-27
1h 37
The Notorious Banker
Bank of America CEO Brian Moynihan's Interview on CNBC: Too Dull For Cable TV
Brian Moynihan, the CEO/Scarecrow of Bank of America showed up on CNBC's Mad Money with Jim Cramer to discuss BofA's record qtr. What I got was a 10 1/2 min interview that I was able to do an hour podcast on. This is part 1 of 2 media interview podcasts I will do on Moynihan. Among Interview Topics: How Bank of America is a leading "Technology" company (What?!?) and how only 1/2 of their clients have adopted online banking. They are a regular Apple or Google. How he is proud that Bank of America's Technology is something to be proud...
2019-07-23
1h 17
The Notorious Banker
Bank of America Made $7.3 Billion This Quarter, But Was Too Cheap to Buy a $2 Box of Rubber Bands For Us 5 Years Ago
Bank of America made $7.3 Billion, Wells Fargo made $6.2 Billion, and JP Morgan Chase made $9.7 Billion in the last three months. Cause to celebrate? Sure why not? It's America and they are doing the America thing: Making Money. On today's podcast, I decide not to talk the technical aspects of the earnings report, I just reminisce with a few stories about how goddamn cheap Bank of America was during my tenure over there, nearly putting 2 eyes out over a matter of $2. I discuss office supply cheapskated-ness along with depriving children of the one thing that silences them when go...
2019-07-20
1h 04
The Notorious Banker
Divorces, Single Parents, & Banking
Growing up poor and in a single parent household, I saw the financial struggles of how it's hard to make it in this world. In this podcast, I share my experiences growing up, and how single parenthood and divorce really impacted my mom's finances. This includes a home loan that my mother got from.. Countrywide Home Loans, which became a subsidiary of Bank of America a dozen years ago. Learn how sub-prime loans took my mom's dream and foreclosed on it, all while I was working for Bank of America. I also share what...
2019-07-16
1h 01
The Notorious Banker
James & His Personal Debit Card Hell
I have have debit cards since they have been called "Check Cards". They were my first conduit to banking, and now all these years later, the bane of my existence. Though I love my debit card, it has brought so much undue stress over the years. I recently had to get my card replaced after 8 years of having the same number because of a BS charge (don't buy magazines), and it gave me flashbacks to 2011, when Bank of America decided it would be cool to charge $5/month for your debit card which already makes t...
2019-07-10
56 min
The Notorious Banker
Bank of America Takes A Stand Against Loaning to Private Prisons (Right After Loaning $90M) + Hungry, Hungry ATMs
Bank of America ticked off so many people on the conservative side when they were the last major bank to take a stand against Private Prisons that have been in the news lately with the immigration debate (No politics on this podcast) They promised not to loan any money.....one week after they loaned $90 million that will essentially make them $1.7 Million in interest a year. James Baca will tell you how it's possible to piss off both sides of the debate with the same action. BofA did it! Plus, I go...
2019-07-04
46 min
The Notorious Banker
A Notary Seal of (Dis)Approval - How Big Banks Blow Off Notary Service + Emails
Today's Podcast discusses something I practiced against my wishes at Bank of America, and which is going on at branches across the land. The denial of a simple free service, notary public service, because it "diminishes sales opportunity". Learn how I, along with the bank as a whole found reasons to blow off those in need of a simple stamp, citing "things wrong with the document" and refusing to do it for anyone who didn't have an appointment. It's the most f-ed up thing for people who are agents for their state Plus a...
2019-06-28
55 min
The Notorious Banker
Bank of America CEO Says He Wants "A Cashless Society" - He Must've Just Watched "Demolition Man"
Brian Moynihan was channeling his inner Dr. Cocteau last week when he announced at a conference that eventually he would like a "cashless society". What happened after those comments were made was simply astounding. Crypto advocates saw it as BofA coming to their side, and other news sources mentioned that cash is still king in a lot of places. But did he really mean what he said? I think so, but not in the way you think. He wants us all to be Swedes... What? People think he meant crypto, but he really meant... your k...
2019-06-24
1h 12
The Notorious Banker
Crypto or GTFO: Facebook Currency? + How to go to Target Without Spending at least $100 - CC Outage at One of the Biggest Stores!
Opening mentions the rescue of another $3000 with Vigilante Customer Service!!! We take on Evil Zelle and Bank of America and win for Jessica and Aaron!! Facebook gets into crypto! The app known for sharing memes is about to embark on a journey to take on Big Banks. With Partners like Visa, MC, Uber, and Paypal, Facebook looks to be more than a time suck. They want to be your financial institution. Learn why I think toothpaste when I think Libra, and also learn why I think since BofA and Wells...
2019-06-19
52 min
The Notorious Banker
I Hate Zelle Part 2: NBC Reports What I've Told You For Months + A Flag Day Story + Listener Feedback
Today's Topic: "Meet the new boss, same as the old boss" ZELLE! We talk about an NBC Nightly News Segment outlining fraud and Zelle... Things I have told you about for weeks and months! I play clips of the report, and give my honest feedback of it. Note: They missed one GLARING thing about Zelle's sucky-ness! You will hear me yell(e)!!! Before that, in honor of Flag Day this week, I discuss how a Twitter Follower reminded me of an incident at my branch with our American F...
2019-06-15
58 min
The Notorious Banker
Bank Fail Pod #4: Chase Interrupts Millennials to Inform Them that Finn by Chase is Shutting Down! (No One Cares)
Less than a year ago, Chase decided to try to CON....(Cough)... convince millennials that they were cool by setting up a mobile app only bank account called Finn. Finn sounded like the kid with the drugs at a party. It was cool for a while. Access to a lot of ATM's. Emoji (WTF?!?) used to help manage your money. Sounds neat-o, cool kids.... Then they realized only 47,000 people signed up for it, a lot of them mainly for the $100 bonus they were offering. To put into perspective, BofA has about 65,000,000 clients. Wow. What a...
2019-06-12
48 min
The Notorious Banker
I Hate Zelle, Part 1 (Anthony's Song)
Part of my Podcast and Twitter Project has a goal: To get Zelle eliminated as a service option at all banks. It's a scary, scammy way that banks concocted to have people transfer money person to person. Today's podcast will mainly discuss the lack of support that Banks have for fraudulent activity that happens to their clients using Zelle, citing their non-association (omg) to the third party application THATS EMBEDDED AND PROMINENTLY Advertised in their app and all their banks!!!! Our voicemail caller Anthony, shares his ordeal, and how Host James Baca found a way...
2019-06-08
50 min
The Notorious Banker
Gym Gains = Bad Bank Service? Plus... We Rescued More Money for a Customer!
I discuss National "I hate my gym" day, which was this past June 1st as people from all over the country paid an annual fee that they were never told about for a gym membership at Planet Fitness. Learn how banks treat these "Recurring Payments" and how, as an avid gym-goer myself, always saw the negative experience that both gyms and banks provided when an issue occured. Plus we have two voicemails. One from old Friend Sean White and one from Porscha, who allowed us to help her with our vigilante customer service which...
2019-06-06
49 min
The Notorious Banker
Listener Emails Answered!!!
Today's podcast is simple. 3 listeners emailed me with some questions, and I answer them about my project, Why Your Bank Sucks! Emails include a question about what I have dubbed "Vigilante Bank Customer Service". I detail how I am rescuing money from big banks for my listeners. I also announce the launch of my PATREON Page! For as little as $1, you can help James Baca in his fight against big banks. For a little more money, you will get a lot of free swag from me :) http://www.patreon.com/whyyourbanksucks ...
2019-06-01
48 min
The Notorious Banker
Mental Health & Banks Part 2 - What Drives Us Crazier...
Before we discuss Mental Health & Banks for a second time this Mental Health Awareness Month, Host James Baca talks about how he decided to start this podcast after his firing from BofA. James also is proud to announce the partnership with our friends @kasasa! Today's podcast hits deep, where we discuss moments of pure despair while working at Bank of America and how that severely impacted my view of working there, showed me the apathy of unscrupulous sales managers, and showed me that even when things are great, they will tell you that you don't pass the...
2019-05-16
1h 02
The Notorious Banker
The Bank Screwed US: 3 Customers Share Their Horrible Experiences + Win a Google Home Mini
Paul leads off our Bank Screwed US VM line with an interesting story of how he has one credit card, 2 different numbers and 2 different balances, and also how a BofA associate pleaded for a good review. Host James Baca will explain the credit card scenario that stumped him the most, and also explain why that associate was pleading, and shares a story where a bad survey that wasn't about him cost him several hundred dollars. Mason and Roland, two younger guys tell their tales of bank holds placed after the fact causing chaos, and...
2019-05-14
56 min
The Notorious Banker
Apple Card - Why Bank of America and Wells Fargo SHOULD be Scared!!!!
Apple is now more than a technology company. They are now in the banking industry with the launch of the Apple Card today. It's the next generation of how people will use credit...unless bigger banks have their way Host James Baca reviews the key points of the new card, how they match up with Big Banks' reward cards, and offers insight into the next step in technology and credit cards. I think we are in for something special here... by Apple!
2019-03-25
41 min
The Notorious Banker
Wells Fargo Scandal - Relating it to my experience at Bank of America
Wells Fargo's scandal in 2016 rocked the banking world. Well..Everywhere except Bank of America where we would do that type of stuff all the time under the radar of Wells Fargo's issues SALES PRESSURE, THE GOAL TO SELL EIGHT PRODUCTS TO EVERYONE, AND THE EXPLOITATION OF HOMELESS AND OLD PEOPLE made the whole situation disgusting as all hell. James Baca, your host, will explain things that are similar at Bank of America, things that probably couldn't happen at BofA anymore, and how the internal pressure of working at a branch leads to a...
2019-03-11
57 min