Shows
Cleaning Business LifeCBL Episode #132-Pt. 1-Stepping Out: How to Train Your TrainerWant to hear about a specific topic on the show? Text us and we will consider it :)Ready to step away from daily cleaning but worried about maintaining your standards? This episode kicks off our five-part series on "Training Your Trainer" - the critical bridge between working IN your business and working ON it.Jamie shares her current experience implementing these systems in real-time, offering a transparent look at the challenges and successes of this transition. We explore how to identify your ideal trainer candidate (hint: they're your absolute best cleaning tech), establish clear training...
2025-09-2037 minCleaning Business LifeCBL Episode #126-Blue Stuff, Big Problems: The Toilet Bowl Cleaner Catastrophe that we see...Want to hear about a specific topic on the show? Text us and we will consider it :)Ever watched a viral cleaning hack and wondered if it's too good to be true? Shannon and Jamie, veteran cleaning business owners, expose the dangerous reality behind one of social media's most damaging cleaning trends: using toilet bowl cleaner on surfaces other than toilets.This eye-opening conversation dives into the chemistry behind why toilet bowl cleaner works safely on porcelain but causes permanent, irreversible damage when applied to stone surfaces, metal fixtures, window frames, and even house siding...
2025-08-0928 minCleaning Business LifeCBL Episode #125 The Air Conditioning Debate: Client Comfort vs. Cleaner SafetyWant to hear about a specific topic on the show? Text us and we will consider it :)Ever had sweat dripping into your eyes while cleaning a client's home who insists "it's not that hot"? Shannon and Jamie tackle the critical but often overlooked issue of maintaining proper air conditioning during cleaning services - not just for comfort, but as a matter of safety and professional standards.Heat stroke presents a serious health risk for cleaning professionals, making workers permanently more susceptible to recurrence after the first incident. Shannon shares her systematic approach to client...
2025-08-0228 minCleaning Business LifeCBL Episode #120- The TikTok Disaster Zone: When Cleaning Hacks Go WrongWant to hear about a specific topic on the show? Text us and we will consider it :)Every professional cleaner's nightmare unfolded in real-time as Jamie and Shannon recounted horror stories of damage caused by TikTok cleaning hacks gone wrong. At the heart of their discussion was a cautionary tale about a cleaner who used a pumice stone on a glass shower door after "seeing creators do it on TikTok," resulting in permanent, expensive scratches that the mortified cleaner had to confess to their client.The hosts didn't hold back on the harsh realities facing...
2025-06-2826 minCleaning Business LifeCBL Episode # 110 Confessions of Jobber Super-fans: The Tool That Replaced Our Paper NightmareWant to hear about a specific topic on the show? Text us and we will consider it :)Are you still stuck juggling paper calendars or making endless calls to confirm jobs? It’s time to break free from the chaos and streamline your cleaning business like a true pro. In this episode of Cleaning Business Life, Shannon and Jamie reveal the exact tool that turned their operations into smooth-running machines—and even helped one of them grow by a jaw-dropping 536% in just 12 months!We're talking about Jobber, the all-in-one scheduling and business management soft...
2025-04-1940 minCleaning Business LifeCBL Episode # 105 Boost Your Cleaning Business with Checklists & Tools 😊Want to hear about a specific topic on the show? Text us and we will consider it :)Discover how a simple cleaning checklist can transform your business and maintain high standards, even as you expand your team. (Look for google Drive link below, for a basic cleaning check list.) Join me, Shannon Miller, alongside Jamie Runco from Above All Cleaning Services, as we unpack the secrets behind creating an effective cleaning checklist that ensures consistency in every job. Learn about digital tools like Jobber that are revolutionizing checklist man...
2025-03-1542 minCleaning Business LifeCBL EPISODE # 103 Interview-My Virtual BookKeeper.com; Erica PaynterWant to hear about a specific topic on the show? Text us and we will consider it :)Erica Painter, the visionary behind My Virtual Bookkeeper, transforms chaotic financial records into insightful, profit-driven reports for cleaning businesses. In this episode, Erica enlightens us with her journey and passion for effective bookkeeping, emphasizing the significance of engaging professionals with a teacher's heart. She shares her expertise on managing rapid business growth, likening it to balancing platters as a waitress, and the importance of asking the right questions when working with accountants to establish clear financial goals.Listeners...
2025-03-011h 08Cleaning Business LifeCBL Episode #100-Get your Value Statement's ready...What to say when a Client Belittle's your price!Want to hear about a specific topic on the show? Text us and we will consider it :)Can the art of cleaning command the same respect as nursing or other esteemed professions? We promise you'll find the answer in our engaging discussion with Shannon Miller and Jamie Runco. Together, we unravel the often-overlooked complexities facing cleaning professionals, especially when clients make belittling remarks about pricing. Learn how to stand firm with confidence and professionalism, even when faced with unfair comparisons. Our episode is packed with strategies for crafting polite yet impactful responses, helping...
2025-02-0828 minCleaning Business LifeCBL Episode #99 The Crime of Heather Nelson and Tipping...Want to hear about a specific topic on the show? Text us and we will consider it :)Heather Nelson is Cleaning Business Owner in Florida, who was Arrested Over A Christmas Bonus Dispute: A Wake-Up Call for the Industry. ( Link to article is down below or just google it:) Should cleaning professionals rely on holiday bonuses and tips, or is it more sustainable to set fair prices from the start? This critical question is at the heart of our latest discussion with Jamie, where we examine the nuances o...
2025-02-0132 minCleaning Business LifeCBL EPISODE # 98 Influencers and FREE CleaningsWant to hear about a specific topic on the show? Text us and we will consider it :)What if your cleaning business could gain more visibility for minimal cost—essentially just labor, payroll taxes, and workers' compensation? A wholesale approach to marketing, so to speak.In this episode, Jamie Runco and I, Shannon Miller, dive into the murky waters of influencer marketing. We explore the idea of offering free cleaning services in exchange for social media shout-outs, analyzing whether these collaborations truly deliver value. Together, we question the elusive return on investment and di...
2025-01-2531 minCleaning Business LifeCBL Episode #96 What & Why you need to supply for your W-2'sWant to hear about a specific topic on the show? Text us and we will consider it :)Could a simple pair of gloves be your business's best defense against costly fines and legal troubles? Explore the critical importance of providing proper personal protective equipment (PPE) for cleaning techs with us, Shannon Miller, and my co-host, Jamie Runco. We dive into the essential responsibilities of ensuring your team is equipped with the necessary safety gear, such as gloves, to protect them—and your business—from potential OSHA involvement. Through real-life stories and personal anecdotes, you'll learn how a smal...
2025-01-1144 minCleaning Business LifeCBL Episode 95: The Chris Schwab-INTERVIEW-What is Japanese Osoji, Remote Business Models, and more...Want to hear about a specific topic on the show? Text us and we will consider it :)🌟 Discover the heart of Japanese cleaning rituals with Chris Schwab! 🌟 In this episode, we dive into the cultural richness of Osoji—a cherished Japanese tradition of deep cleaning and renewal for the New Year. Chris brings invaluable insights from Japan, weaving a narrative that takes us from the time of shoguns to the modern tidying principles made famous by Marie Kondo.✨ Why This Episode Matters: Cleaning is more than a task; it’s a way...
2025-01-071h 20Cleaning Business LifeCBL EPISODE #93 I got punched, why you need a code of conduct policy.Want to hear about a specific topic on the show? Text us and we will consider it :)Could you imagine being physically assaulted by a client while trying to provide a service? That's exactly what happened to me, Shannon Miller, and in this gripping episode, I lay bare the harrowing details of that day. Joined by my co-host, Jamie Runco, we plunge into the critical importance of establishing a code of conduct and setting clear boundaries in the cleaning business, especially when dealing with clients with mental health issues like dementia. Jamie shares her own struggles with...
2024-12-2845 minCleaning Business LifeCBL-EPISODE #93 Unlocking 2025: Goals, Mentorship, and Community for Cleaning Business Success with Jamie RuncoWant to hear about a specific topic on the show? Text us and we will consider it :)Unlock the secrets to skyrocketing your cleaning business in 2025 with insights from industry pioneer Jamie Renko of Above All Cleaning Company. Discover Jamie's ambitious goals for the new year, including expanding her service area and boosting her workforce. We promise to equip you with the mindset and systems needed to turn aspirations into accomplishments in a field where women lead the charge. We'll touch on setting personal goals aligned with your vision, whether they involve financial growth, client satisfaction, or...
2024-12-2834 minCleaning Business LifeCBL Episode #92- GOALS 2025-Seven-Figure Success: Strategic Growth and Empowerment in the Cleaning Industry with Jamie RenkoWant to hear about a specific topic on the show? Text us and we will consider it :)Unlock the secrets to achieving your business goals in 2025 with insights from Jamie Renko, the dynamic co-host and owner of Above All Cleaning Company. Wondering how to hit the seven-figure mark or expand your client base effectively? You'll learn the strategic systems and teamwork approaches that have allowed Jamie to grow her service area and reach her ambitious target of 125 recurring clients. Whether you’re aiming to boost online reviews or navigate the empowering shift in the women-dominated cleaning industry, th...
2024-12-2134 minCleaning Business LifeCBL Episode #91 How to get your clients to sign a service agreement!Want to hear about a specific topic on the show? Text us and we will consider it :)Discover the secrets to forging strong client relationships while safeguarding your cleaning business with expert insights from Shannon Miller and Jamie Runco of Above All Cleaning in Northern California. We'll show you how to transform your service agreements into powerful tools that set boundaries and prevent misunderstandings. With practical strategies for using both traditional and digital methods, you'll learn to streamline your processes and protect your team from unreasonable expectations. Plus, we share ways to ease the transition to new...
2024-12-1446 minCleaning Business LifeCBL Episode #89 Avoiding Costly False Alarms: Essential Security Strategies for Your Cleaning Business with JamieWant to hear about a specific topic on the show? Text us and we will consider it :)Have you ever faced the stress of a false alarm or the financial hit from emergency response fees? Discover essential practices to safeguard your cleaning business from these costly pitfalls. Jamie and I dive deep into alarm compliance, sharing personal stories and practical advice. From hefty fines to anxiety-prone employees, we spotlight the critical need for rigorous alarm protocols. Jamie’s experiences bring to light the dramatic impacts of alarm mishandling and the stringent measures her company employs to avoid su...
2024-11-3031 minCleaning Business LifeCBL Episode #88: Mastering Virtual Walkthroughs for Cleaning BidsWant to hear about a specific topic on the show? Text us and we will consider it :)Ever wondered how you can ensure accurate cleaning bids without ever stepping foot on the property? Discover the game-changing virtual walkthrough techniques that can transform your cleaning business! Join host Shani Miller and her co-host JB Runco from Above All Cleaning in Northern California as they share their expertise on utilizing Zoom, FaceTime, and detailed photos to assess cleaning needs remotely. Learn how these virtual methods offer unparalleled flexibility and efficiency, particularly for those in remote or rural areas, ensuring...
2024-11-2132 minCleaning Business LifeCBL Episode #87-How to Get Five-Star Reviews: Proven Strategies for Elevating Your Cleaning Business' Reputation with Jamie RuncoWant to hear about a specific topic on the show? Text us and we will consider it :)Ever wondered how top cleaning businesses consistently score five-star reviews? Join us on "Cleaning Business Life" as Shannon Miller and Jamie Runco reveal proven strategies to elevate your business’s reputation. Discover how to seamlessly integrate low-tech methods like review requests in welcome packs and high-tech solutions such as Nice Job and Jobber. Jamie shares her personal experiences and effective techniques to leverage platforms like Google My Business and Facebook, ensuring you maximize your positive feedback, whether you're on a ti...
2024-11-1634 minCleaning Business LifeCBL Episode #86 - Black Friday Bonanza-Turbocharging your 4th Quarter Sales: With Jamie RuncoWant to hear about a specific topic on the show? Text us and we will consider it :)Ready to turbocharge your cleaning business's fourth-quarter sales? Join Shannon Miller as she chats with Jamie Runco of Above All Cleaning in Northern California about the game-changing Black Friday Bonanza. You'll uncover the secrets to early planning, gift card sales, and the innovative strategy of offering a full year of house cleaning services. Jamie shares her personal experiences, emphasizing the importance of targeting the right clients and sidestepping financial pitfalls, especially when it comes to legacy clients.Discover...
2024-11-0930 minCleaning Business LifeCBL Episode #85-Revolutionize Your Marketing: Social Media Strategies for Cleaners/Cleaning Business OwnersWant to hear about a specific topic on the show? Text us and we will consider it :)Ready to revolutionize your cleaning business through cutting-edge social media strategies? Join Jamie Runco and me, Shannon Miller, as we unlock the secrets to mastering social media marketing tailored specifically for cleaning services. From overcoming the hurdles of managing multiple Facebook pages to tapping into Pinterest’s massive search engine potential, we'll guide you on how to leverage LinkedIn for attracting commercial clients and navigate TikTok’s time-intensive nature. Discover user-friendly editing tools like VideoShop and iMovie to elevate your mark...
2024-10-2641 minCleaning Business LifeCBL Episode #84 Marketing 101-"Unlocking Growth Through Proven Cleaning Business Strategies"Want to hear about a specific topic on the show? Text us and we will consider it :)Ever wondered how to turn your small cleaning business into a thriving enterprise? Look no further. This episode promises to arm you with proven marketing strategies specifically designed for cleaning businesses. We kick off by unveiling how a simple Facebook business profile and powerful before-and-after photos can revolutionize your social media marketing. Jamie shares her firsthand success stories, from leveraging local chambers of commerce for networking to quirky yet effective tactics like using a mop bucket to attract attention. Discover...
2024-10-1939 minCleaning Business LifeCBL EPISODE #83-Dealing with Illegal Finds inside Clients' Homes: Navigating Drugs, Firearms, and Risky Clean-upsWant to hear about a specific topic on the show? Text us and we will consider it :)Have you ever wondered how cleaning professionals handle the discovery of illegal items in clients' homes? Jamie Runco of Above All Cleaning Services joins us to unravel her experiences—from stumbling upon drug paraphernalia and large sums of cash to encountering firearms. Jamie shares her invaluable insights on managing these tricky situations with discretion and safety, and also highlights the evolving norms around cannabis use and the peculiar requests that sometimes come with it, such as cleaning bongs or dealing wi...
2024-10-1230 minCleaning Business LifeCBL Episode # 82-Balancing Business and Leisure: Running a Thriving Cleaning Service while on VACATION!Want to hear about a specific topic on the show? Text us and we will consider it :)Ever wondered how you could run a thriving cleaning business and still enjoy a well-deserved vacation? Join us as Shannon Miller hosts a conversation with Jamie Runco from All Above Cleaning Services, who shares her insider tips on achieving this elusive balance. You'll discover the magic of delegating tasks, training your lead techs, and leveraging virtual assistants (VAs) to keep everything running smoothly while you're sipping cocktails on a beach. Jamie’s firsthand experiences and practical advice pave the way fo...
2024-10-0536 minCleaning Business LifeCBL Episode #81: Fan Mail Questions: The Hidden Traps of 1099 Compliance and NEW FTC Rulings for Your Cleaning BusinessWant to hear about a specific topic on the show? Text us and we will consider it :)Can you imagine the chaos of misclassifying your 1099 contractors as employees? Tune in to our latest episode, where Shannon Miller and Jamie Runco from Above All Cleaning in Northern California expose the hidden traps in 1099 compliance and FTC rulings within the cleaning industry. Learn from real-life scenarios that underline the necessity of vendor agreements and the crucial role of ensuring your contractors have their own general liability insurance. We dissect the labyrinthine rules and regulations to help you elevate your...
2024-09-2831 minCleaning Business LifeCBL- EPISODE #80 Your Non 4 Profit Marketing Strategy for your Cleaning BusinessWant to hear about a specific topic on the show? Text us and we will consider it :)What if you could transform your cleaning business by giving back to your community? Join Shannon Miller and special guest Jamie Rumco, the owner and president of Above All Cleaning, as she shares her inspiring initiatives like offering free cleanings to the elderly and those in unique circumstances. Discover how Jamie’s heartfelt approach not only supports those in need but also strengthens community bonds. Shannon delves into the importance of setting boundaries to ensure these generous acts are sustainable an...
2024-09-2134 min