Shows
Excellence In Healthcare Podcast035_Bridging the Gap: Innovation, Empathy & Leadership with Dr. Stephanie HannaSend us a textHost: Jarvis T. GrayGuest: Dr. Stephanie Hanna (she/her)Company: Wilson and WilburEpisode OverviewIn this thought-provoking episode, Jarvis T. Gray sits down with Dr. Stephanie Hanna, a healthcare consultant, entrepreneur, and researcher passionate about health promotion, disease prevention, and bridging the gap between research and clinical practice. As the founder of Wilson and Wilbur, Dr. Hanna brings deep insight into healthcare innovation, technology adoption, and the importance of leadership mindsets.Together, they explore the challenges and o...2025-05-0641 min
Excellence In Healthcare Podcast034_Becoming the Leader Your Healthcare Team Needs Through GrowthSend us a textHost: Jarvis T. GrayEpisode Overview: In this insightful episode, host Jarvis T. Gray dives deep into the critical theme of growth in healthcare leadership. Jarvis breaks down why continuous growth is not just a personal journey but a fundamental part of leading dynamic, high-performing healthcare teams. The episode unpacks the risks of "coasting," the personal work required for true leadership, and the ripple effect a growth mindset can have throughout an entire organization.Key TakeawaysYou’re Either Growing or Coasting:Growth is...2025-04-2910 minExcellence In Healthcare Podcast033_From Authority to Influence: Rethinking Leadership in HealthcareSend us a textKickstarting Season 2, host Jarvis T. Gray dives deep into the essentials of leadership development in healthcare. Drawing on personal experience and real-world examples, Jarvis highlights why intentional leadership is foundational to high-quality care, resilient teams, and sustainable organizational success.Key Topics & TakeawaysLeadership Is Influence, Not Authority:Jarvis shares how true leadership is about inspiring and influencing others, not simply holding a title or position.Why Leadership Development Is Non-Negotiable:It’s a strategic imperative—not just a checkbox for HR. Investing in l...2025-04-2214 min
Excellence In Healthcare Podcast032_Transforming Grief into Advocacy: Danielle's Mission for Maternal HealthSend us a textHost: Jarvis T. Gray, The Quality Coaching Co.Guest: Danielle Nicole, Founder of Tiny Heart Team Member, Inc. Episode Summary: In this insightful episode of Excellence in Healthcare, host Jarvis T. Gray sits down with Danielle Nicole, the founder of Tiny Heart Team Member, Inc., a nonprofit organization dedicated to supporting women facing pregnancy and infant loss. They delve into the challenges and triumphs of running a healthcare-based nonprofit, Danielle's personal journey, and her mission to empower women through education, support, and advocacy. ...2025-04-1557 min
Excellence In Healthcare Podcast031_Navigating Healthcare Leadership: Insights from Jennifer Bonds KingSend us a textHost: Jarvis T. Gray, The Quality Coaching Co. Guest: Jennifer Bonds King, Healthcare Administrator and Founder of The Enlightenment Group Episode Overview: In this enriching episode of the Excellence in Healthcare podcast, Jarvis welcomes an inspiring leader in healthcare, Jennifer Bonds King. As a seasoned healthcare administrator and the founder of The Enlightenment Group, Jennifer shares her impressive journey dedicated to fostering health equity. The episode delves deeply into her career, leadership insights, challenges in healthcare, and strategies for creating an environment that prioritizes quality care and well-being for al...2025-04-0835 minExcellence In Healthcare Podcast030_Building Resilient Healthcare Teams: Strategies for Rural LeadersSend us a textHost: Jarvis T. Gray, The Quality Coaching Co. Guests: Lloyd Sirmons, Southeastern Telehealth Resource Center & Georgia Rural Health AssociationEpisode Overview: Dive into this enriching episode of the Excellence in Healthcare podcast as Jarvis T. Gray collaborates with esteemed past guests Lloyd Sirmons for an enlightening discussion on advancing rural healthcare through resilient leadership and strategic innovations. This episode offers a deep dive into rural healthcare challenges, strategies for developing resilient healthcare teams, and the emphasis on strengths-based leadership models for outstanding service delivery.Key...2025-04-011h 03Excellence In Healthcare Podcast029_A Glimpse into Leadership Excellence: Season 2 of Excellence in HealthcareSend us a textHost: Jarvis T. Gray, The Quality Coaching Co.Episode Overview: Join host Jarvis Gray on the latest episode of the Excellence in Healthcare podcast as he reflects on the transformative journey of season one and charts an exciting course for season two. With a new focus on leadership excellence and a fresh segment on business coaching for small healthcare entrepreneurs, this episode lays the groundwork for an inspiring new season filled with engaging conversations, strategic insights, and innovative ideas designed to elevate healthcare leadership and...2025-03-2519 minExcellence In Healthcare Podcast028_Journey to High Reliability: Proactive Risk Management in Healthcare with FMEASend us a textHost: Jesse Smith, VP @ Performance Health Partners Guest: Jarvis T. Gray, The Quality Coaching Co.In this episode of the Excellence in Healthcare podcast, Jarvis shares a recently recorded webinar that he conducted in partnership with Performance Health Partners, and Jesse Smith. Together, they delve into the transformative topic of shifting from reactive to proactive risk management in healthcare using the powerful tool of Failure Modes and Effects Analysis (FMEA). This conversation is rich with practical advice, innovative strategies, and leadership insights critical for healthcare organizations aiming to achieve e...2025-03-1846 min
Excellence In Healthcare Podcast027_The Journey to Nursing Excellence with Dr. Dalita Davis-WhitmoreSend us a textHost: Jarvis T. Gray, The Quality Coaching Co.Guest: Dr. Dalita Davis-Whitmore, AVP of Nursing, UF Health JacksonvilleDive into this inspiring episode of the Excellence in Healthcare podcast, where Jarvis T. Gray engages in a riveting conversation with Dr. Dalita Davis-Whitmore, Associate Vice President of Nursing at UF Health Jacksonville. Dr. Dalita shares her captivating journey from an aspiring physician to a distinguished nursing leader who emphasizes the power of persistence and the impact of strong mentorship. Throughout the episode, gain insights into the essence of nursing excellence, leadership...2025-03-1135 min
Excellence In Healthcare Podcast026_Empowering Community Health Leaders: Carla Washington on Excellence in HIV CareSend us a textHost: Jarvis T. Gray, The Quality Coaching Co. Guest: Carla Washington, VP of Operations for Vivent HealthJoin us for a captivating episode of the Excellence in Healthcare podcast as Jarvis welcomes Carla Washington, a remarkable leader in community health. As the VP of Operations for Vivent Health in Wisconsin, Carla shares her inspiring journey from a volunteerism presentation in college to becoming a pivotal advocate in the fight against HIV. This episode delves into community healthcare leadership, the unique challenges of serving the HIV population, and strategic insights t...2025-03-0427 min
Excellence In Healthcare Podcast025_Creating a Culture of Safety in Healthcare with Dr. Richard VazquezSend us a textHost: Jarvis T. Gray, The Quality Coaching Co. Guest: Dr. Richard Vazquez, Founder, CEO, and CMO of SafeStart MedicalIn this engaging episode of the Excellence in Healthcare podcast, host Jarvis T. Gray sits down with Dr. Richard Vazquez, a seasoned surgeon and innovative entrepreneur at the helm of SafeStart Medical. Together, they explore Dr. Vazquez's journey from a leadership position in surgery to pioneering efforts in preventing "never events" in healthcare. Tune in for an enlightening discussion on leadership, patient safety, entrepreneurship, and the continuous pursuit of excellence in...2025-02-2544 min
Excellence In Healthcare Podcast024_Building High Reliability in Healthcare with Spence ByrumSend us a textHost: Jarvis T. Gray, The Quality Coaching Co.Guest: Spence Byrum, CEO of HRS ConsultingEpisode Overview: Dive into this enriching episode of the Excellence in Healthcare podcast as Jarvis T. Gray is joined by the inspirational Spence Byrum, CEO of HRS Consulting. Spence shares his distinctive journey from being a Coast Guard pilot to leading transformative healthcare projects, focusing on high reliability and excellence. This episode delves into the world of leadership, challenges in technology adoption, and strategies to revolutionize healthcare...2025-02-1838 min
Excellence In Healthcare Podcast023_How Revenue Cycle Innovations Are Shaping Healthcare Excellence with Melody MulaikSend us a text Host: Jarvis T. Gray, The Quality Coaching Co.Guest: Melody Mulaik, President of Revenue Cycle Coding Strategies LLCEpisode Overview: Join us for this insightful episode of the Excellence in Healthcare podcast as Jarvis welcomes a special guest, Melody Mulaik , a pioneer in the revenue cycle space. Melody, President of Revenue Cycle Coding Strategies LLC, shares her unique journey from industrial engineering to leading a successful healthcare-focused business. This episode is packed with leadership insights, challenges, practical advice, and strategies for achieving excellence in...2025-02-1130 min
Excellence In Healthcare Podcast022_Leadership, Leverage, and the Lifeblood of Community Health Centers with Brandon JonesSend us a textJoin us for a compelling episode of Excellence in Healthcare, where host Jarvis T. Gray sits down with Brandon Jones, the Associate Vice President of Health Center Capacity Building at the National Association of Community Health Centers. Brandon shares his extraordinary journey from wanting to be a doctor to becoming a leading healthcare executive with a profound impact on community health centers nationwide.In this episode, we delve into:Workforce Development Challenges: Unpack the pressing issue of workforce shortages in healthcare and discover innovative solutions such as career...2025-02-0447 minExcellence In Healthcare Podcast021_Sustaining Excellence: Strategies for Healthcare TransformationSend us a textWelcome back to the Excellence in Healthcare Podcast with your host, Jarvis T. Gray! In this compelling episode, we conclude our journey through Jarvis's groundbreaking new book, "Mastering Healthcare Excellence." Focused on Chapter 8 - "The Path Forward: Sustaining Excellence in Healthcare," this episode isn’t just a recap; it’s your guide to embedding excellence into every layer of healthcare operations.Join us as Jarvis delves into the essential tools and strategies that form the backbone of the Healthcare Business Excellence Model. He’ll revisit critical pillars such as transformative leadership, relent...2025-01-2720 min
Excellence In Healthcare Podcast020_Building Leadership and Community in Healthcare with Chief Kelly CopeSend us a textIn this episode of "Excellence In Healthcare," host Jarvis T. Gray sits down with Chief Kelly Cope from the St. Charles County Ambulance District to uncover the secrets of robust leadership and innovative community engagement in the EMS realm. With over 34 years of experience, Chief Cope shares his non-traditional career journey from aspiring physician to EMS leader, emphasizing the value of literature in shaping a personalized leadership style, and the power of servant leadership.Chief Cope discusses the critical issues facing the EMS today, notably recruitment and retention challenges, e...2025-01-2139 minExcellence In Healthcare Podcast019_Transforming Healthcare: Breakthrough Strategies for Synergy and Sustained SuccessSend us a textJoin us on the latest episode of the Excellence in Healthcare podcast with your host Jarvis T. Gray, as we delve into the game-changing strategies set to redefine success for healthcare organizations. This week's episode, "Transforming Healthcare: Breakthrough Strategies for Synergy and Sustained Success," takes a deep dive into Chapter 7 of Mastering Healthcare Excellence—"Breakthrough Strategies: Accelerating Synergy and Sustained Success."Key Highlights:✨ Understanding Breakthrough Strategies: Discover why traditional healthcare management approaches are no longer sufficient and how breakthrough strategies empower organizations to driv...2025-01-1420 min
Excellence In Healthcare Podcast018_Strategies for Rural Healthcare Excellence: Expert Insights from Lloyd SirmonsSend us a textIntroduction:Host Introduction: Jarvis opens the episode by welcoming the audience and introducing today's guest, Mr. Lloyd Sirmons, the Executive Director of the Georgia Rural Health Association.Guest Introduction: Lloyd shares a bit about his background, his dual roles as Executive Director of both the Georgia Rural Health Association and the Southeastern Telehealth Resource Center.Key Points Covered:Lloyd's Background and Journey:Lloyd’s educational background in computer science and his transition to healthcare.His unique experience in both telehealth an...2025-01-0728 min
Excellence In Healthcare Podcast017_From Setbacks to Success: Scott Steiner’s Leadership Journey in Rural HealthcareSend us a textWelcome to another enlightening episode of Excellence in Healthcare with your host, Jarvis T. Gray. This week, we sit down with Scott Steiner, the esteemed CEO and President of Phoebe Putney Health System, as he unveils his compelling journey from for-profit healthcare in bustling cities to leading a nearly billion-dollar, community-focused organization in rural southwest Georgia.In this episode, Scott shares invaluable leadership insights drawn from his extensive career, highlighting the wisdom gained through experiences, setbacks, and the pivotal moments that shaped his approach to patient and community care. If you’re...2024-12-3133 minExcellence In Healthcare Podcast016_Boosting Innovation: Tools and Strategies for Healthcare LeadersSend us a textAttention, healthcare leaders and executives! Are you ready to revolutionize your organization's approach to innovation and operational efficiency? Join us on this cutting-edge episode of the Excellence in Healthcare podcast as host Jarvis T. Gray delves into the heart of Future Forward healthcare practices.In this invigorating installment, Jarvis picks up from last week’s dive into his acclaimed book, Mastering Healthcare Excellence, to explore two pivotal tools designed to drive constant innovation: the Innovation Process Discussion and the Innovation Catalyst Board. Discover how these tools can dismantle silos, promote creativity, an...2024-12-2421 minExcellence In Healthcare Podcast015_Mastering Operational Workflows in HealthcareSend us a textIn this transformative episode, host Jarvis T. Gray delves into the crucial topic of operational mastery in healthcare management. The episode focuses on two pivotal tools from Jarvis's book, "Mastering Healthcare Excellence," aimed at enhancing efficiency and fostering a culture of innovation:Comprehensive Process DocumentationUniversal Adherence FrameworkKey Topics:Intro to Operational Mastery [00:00:00]Importance of transforming healthcare through effective leadership and innovative strategies.Overview of operational mastery and its impact on healthcare management.Comprehensive Process Documentation [00:02:28]Clarity and Consistency: Ensuring every...2024-12-1723 min
Excellence In Healthcare Podcast014_Leading Excellence in Small Healthcare Organizations with Alison CrokeSend us a text Join us for a compelling episode of "Excellence In Healthcare" where Jarvis sits down with the remarkable Alison Croke, President and CEO of Wood River Health. This episode dives deep into the unique challenges and groundbreaking developments in smaller healthcare organizations—insights that every healthcare leader and executive needs to hear. Highlights You Won't Want to Miss: ExpressCare Expansion: Discover how Wood River Health is revolutionizing same-day care with the introduction of a nurse practitioner, extended evening hours, and Saturday availability. Alison shares how this innovative appro...2024-12-1039 min
Excellence In Healthcare Podcast013_Navigating Excellence in Community Healthcare with Jeff TaylorSend us a textIn this episode of the Excellence in Healthcare podcast, host Jarvis T. Gray sits down with Jeff Taylor, the dynamic CEO of MedCure Health, based in Atlanta, Georgia. Drawing from over two decades of experience, Jeff shares his compelling journey from the world of finance to leading a transformative community health organization.Join us as we delve into:Jeff's Inspiring Journey:From Deloitte and Touche to the helm of MedCure Health, discover the pivotal moments and lessons learned along the way.Leadership Principles:Jeff reveals his...2024-12-0327 min
Excellence In Healthcare Podcast012_Essential Marketing Tactics for Healthcare Excellence with Saul MarquezSend us a textJoin host Jarvis T. Gray in a riveting discussion with the dynamic Saul Marquez, a seasoned healthcare leader and podcaster, in this unmissable episode of "Excellence in Healthcare." Whether you're a healthcare executive, marketer, or entrepreneur, this episode is packed with cutting-edge insights and practical strategies to elevate your organization’s communication and marketing game.Key Highlights:Strategic Pricing & Exposure:Discover Saul’s innovative advice on how to negotiate speaking engagements by leveraging opportunities for audience engagement over traditional fees.Personal Inspiration:Hear Saul’s comp...2024-11-2634 minExcellence In Healthcare Podcast011_Empowering Teams for Healthcare ExcellenceSend us a textWelcome to another illuminating episode of the Excellence in Healthcare podcast, hosted by the insightful Jarvis T. Gray. In this episode, we dive into one of the most transformative topics in healthcare leadership: empowering teams. Based on Chapter 5 of Jarvis's acclaimed book, Mastering Healthcare Excellence, this episode is packed with actionable insights and strategies designed to cultivate a culture of growth and accountability within your healthcare organization.🚀 Key Topics Covered:Empowerment as a Strategic Necessity:Why empowering every team member is crucial for healthcare env...2024-11-1921 minExcellence In Healthcare Podcast010_From Data to Excellence: Crafting Proactive Healthcare StrategiesSend us a textHost: Jarvis T. GrayEpisode Description: Welcome to another enlightening episode of the Excellence in Healthcare podcast with your host, Jarvis T. Gray. In this episode, Jarvis delves into the pivotal topic of cultivating a data-driven culture for healthcare excellence. Across the healthcare landscape, data is abundant yet often underutilized. Jarvis provides insights on transforming raw data into strategic assets that drive proactive decision-making, optimize patient care, and improve operational efficiency.Key Points Discussed:Introduction to Data-Driven Excellence (00:00 - 00:33)Importance...2024-11-1229 min
Excellence In Healthcare Podcast009_Leadership and Innovation in Healthcare with Dr. Katherine EvansSend us a textHost: Jarvis T. GrayGuest: Dr. Katherine Evans (President of Novocardia Division of the Cardiovascular Associates of America)Episode Overview:In this episode of the Excellence in Healthcare podcast, host Jarvis T. Gray speaks with Dr. Katherine Evans, president of Novocardia Division of the Cardiovascular Associates of America. Dr. Evans shares insights from her extensive career in healthcare, particularly her focus on value-based care and improving patient experiences, as well as her leadership journey and how she aims to foster innovation...2024-11-0526 minExcellence In Healthcare Podcast008_Embracing Obsession: Jarvis’s KeyNote on Healthcare Excellence and LeadershipSend us a textJoin us for a riveting episode of the "Excellence In Healthcare" podcast, where our host, Jarvis T. Gray, delivers an unforgettable keynote speech at a Lean Six Sigma graduation event hosted by Dr. Shernette Kidd. Jarvis shares a wealth of insights and inspiring personal stories designed to motivate and equip healthcare professionals to transition from "practice speed" to "game speed."Episode Highlights:Personal Triumphs: Hear Jarvis recount his freshman year as a redshirt football player at the University of Miami and the transformative lesson of "game...2024-10-2935 min
Excellence In Healthcare Podcast007_Cultural Shifts, Innovations, and the Future of Patient SafetySend us a textHost: Jarvis T. GrayGuest: Mike EisenbergJoin us for a riveting conversation with Mike Eisenberg, a visionary documentary filmmaker turned healthcare advocate, on the latest episode of "Excellence In Healthcare." Hosted by Jarvis T. Gray, this episode delves deep into the evolving landscape of healthcare training, the role of technology, and the relentless pursuit of patient safety.Key Highlights:Cultural Shift in Teaching: Discover how leadership training in healthcare has transitioned from "see one, do one, teach...2024-10-2248 minExcellence In Healthcare Podcast006_Transforming Healthcare with Patient-Centered CareSend us a textHost: Jarvis T. Gray Episode Summary: In this episode, host Jarvis T. Gray delves into the concept of patient-centered care and its transformative power in healthcare settings. Jarvis shares personal anecdotes and real-life examples to illustrate the importance of empathy and effective communication, providing practical strategies for healthcare providers to implement patient-centered care in their practices. Key components such as customer avatars, journey mapping, and creating a welcoming environment are discussed in detail, all aimed at enhancing the patient experience and achieving better health ou...2024-10-1511 min
Excellence In Healthcare Podcast005_Excellence in Patient and Employee Safety with Heidi RainesSend us a textWelcome to another inspiring episode of the Excellence in Healthcare podcast! In this episode, host Jarvis interviews Heidi Raines, the dynamic founder and CEO of Performance Health Partners. Heidi shares her remarkable journey from a small-town girl with limited access to healthcare to leading a company that offers top-notch risk and compliance software. Join us as we delve into Heidi's principles for healthcare excellence, her leadership philosophies, challenges faced, and strategies for elevating healthcare standards.Key Topics CoveredIntroduction to Heidi Raines [00:00:00]Heidi's career path and...2024-10-0828 minExcellence In Healthcare Podcast004_Transformative Leadership: Shaping the Future of Healthcare ExcellenceSend us a textIn today's episode, Jarvis dives deeply into healthcare leadership, particularly transformative leadership, which is crucial for driving excellence and continuous improvement within healthcare organizations. This episode connects directly to chapter 2 of Jarvis's book, Mastering Healthcare Excellence, and explores tools and strategies for fostering a culture of excellence.Key Points:Leadership and Its Importance in Healthcare:Inspiring teams to reach their full potential and ensuring the highest level of patient care and experience.Jarvis shares personal experiences of both positive and negative leadership impacts throughout his career. 2024-10-0119 minExcellence In Healthcare Podcast003_Achieving Excellence in Healthcare: Strategies for Leadership, Innovation, and Policy ReformSend us a textIn this episode of *Excellence in Healthcare*, host Jarvis delves into the transformative impacts of technological advancements and strategic approaches to improve healthcare post-pandemic. Jarvis discusses the key factors necessary for achieving excellence in healthcare, covering topics such as telemedicine, price transparency, cybersecurity, and more. Join us as we explore the critical elements that drive healthcare quality and efficiency.---Key Topics Covered:1. Advancements in Telemedicine and Telehealth:The expanding role of telehealth in increasing accessibility, especially for rural and underserved communities.Post-pandemic growth...2024-09-2435 minExcellence In Healthcare Podcast002_The Journey to Healthcare ExcellenceSend us a textHosts:Jarvis T. Gray, HostDr. Britney Scott, Co-Host and GuestEpisode Summary: In this inaugural episode of the rebranded "Excellence In Healthcare" podcast, hosts Jarvis T. Gray and Dr. Britney Scott dive into a conversation that explores their professional journeys and the evolution of their podcasting and consulting careers. Highlighting the themes of process improvement, diversity, equity, and inclusion, the episode sets the stage for a series dedicated to advancing healthcare excellence.Key Discussion Points:Introduction and Backgrounds:Jarvis reflects on...2024-09-1740 minExcellence In Healthcare Podcast001_Special Announcement - A New Era of Excellence in Healthcare BeginsSend us a textWelcome, healthcare leaders and executives, to a pivotal moment in our podcast journey! In this special announcement episode, host Jarvis T. Gray shares groundbreaking news that will redefine your pursuit of operational excellence in the healthcare industry.After years of inspiring conversations and invaluable insights on the Healthcare QualityCast, we are excited to unveil our bold new platform: The Excellence in Healthcare Podcast. This revamped show is your go-to resource for cutting-edge strategies, actionable solutions, and a fresh perspective on healthcare excellence.Join Jarvis as he offers a sneak...2024-08-1304 min
Excellence In Healthcare Podcast152: Resetting Healthcare with Sanjay Prasad, MD FACSMeet our guest in this episode, Dr. Sanjay Prasad, a Surgeon and the CEO SurgiQuality/SurgiConnect. His goal is to help patients connect with the best surgeons for their condition, within their network. Realizing that surgical quality varies from place to place without any tools for patients to navigate, inspired the creation of his company.In this episode, Dr. Sanjay discusses the inability of patients to assess the quality of surgical care they can expect, and how his business tackles the different aspects of this problem.Top Takeaways[05:57] Some points of failure in your life give you such momentum that...2024-03-1640 min
Excellence In Healthcare Podcast108: Alejandro Badia, MD, FACS OrthoNOW Founder and Chief Medical OfficerAlejandro Badia, MD, FACS is a hand and upper extremity surgeon at Badia Hand to Shoulder Center in Doral, Florida. Dr. Badia studied physiology at Cornell University and obtained his medical degree at NYU, where he also trained in orthopedics. A hand fellowship at Alleghany General Hospital in Pittsburgh was followed by an AO trauma fellowship in Freiburg, Germany.He runs an active international hand fellowship, serves on the editorial board of two hand journals, and previously organized a yearly Miami meeting for surgeons /therapists devoted to upper limb arthroscopy and arthroplasty. This international meeting was held at the world-renowned...2024-03-031h 03
Excellence In Healthcare Podcast033: Anthony Davis, Sr. Director for Quality StrategyHere in Episode #33, Anthony teach us the value of doing what’s even when nobody’s looking, he introduces us to healthcare quality from a health plan point of view, he shares his passion and lessons learned in promoting health literacy, he promotes a mindset for quality people to always know your numbers, he shares his AHA moment with an introduction to his quality 4-square, and just heads up, be prepared to take notes on this one; both Anthony and I geek all of the way out in our conversation about natural language processing and its potential impact on the futu...2024-03-0350 min
Excellence In Healthcare Podcast168: Special Announcement - PauseSend us a textThe Healthcare QualityCast will be taking a temporary break in producing content. We will be back with an entirely new show and format soon! Be sure to stay connected. Connect with Jarvis on LinkedInEmail Jarvis Directly Is your healthcare organization ready for excellence? Take the Healthcare Excellence Readiness Assessment and find out! Evaluate your leadership, strategy, and operations. Start now: Healthcare Excellence Readiness Assessment Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence. New episodes o...2022-05-0402 min
Excellence In Healthcare Podcast167: Healthcare QualityCast Pilot Episode #0: Chika Odioemene MSN, NP, RN, MS-HQS, CPPS, CPHQSend us a textChika Odioemene MSN, NP, RN, MS-HQS, CPPS, CPHQ, LSSMBB, FISQua is the CEO and Founder of Utopian Healthcare.Connect with Chika on LinkedInLearn more about Utopian HealthcareIs your healthcare organization ready for excellence? Take the Healthcare Excellence Readiness Assessment and find out! Evaluate your leadership, strategy, and operations. Start now: Healthcare Excellence Readiness Assessment Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence. New episodes of the "Excellence In Healthcare" podcast are released every...2022-04-2654 min
Excellence In Healthcare Podcast166: The Journey of the Healthcare QualityCast with Jarvis Gray, Part 3Send us a textWelcome to the third and final installment of The Healthcare QualityCast, featuring Jarvis Gray. we truly hope that you've enjoyed each of these conversations reflecting on the journey with the podcast, as well as the journey that Jarvis has been on for the past few years. As Jarvis goes through a transition in launching his new show, we invite you all to stay connected and continue all of your incredible efforts to make healthcare a safer, more accessible, and more affordable industry serving the communities that we love and live in.Connect with Jarvis...2022-04-191h 03
The Healthcare QualityCastThe Journey of the Healthcare QualityCast with Jarvis Gray, Part 3Welcome to the third and final installment of The Healthcare QualityCast, featuring Jarvis Gray. we truly hope that you've enjoyed each of these conversations reflecting on the journey with the podcast, as well as the journey that Jarvis has been on for the past few years. As Jarvis goes through a transition in launching his new show, we invite you all to stay connected and continue all of your incredible efforts to make healthcare a safer, more accessible, and more affordable industry serving the communities that we love and live in.Connect with Jarvis on LinkedIn2022-04-191h 03
Excellence In Healthcare Podcast165: The Journey of the Healthcare QualityCast with Jarvis Gray, Part 2Send us a textA pleasure to assist this connection - I’ll let you both take it from here.Is your healthcare organization ready for excellence? Take the Healthcare Excellence Readiness Assessment and find out! Evaluate your leadership, strategy, and operations. Start now: Healthcare Excellence Readiness Assessment Thank you for tuning in! Don't forget to subscribe, rate, and review the podcast for more insights into achieving healthcare excellence. New episodes of the "Excellence In Healthcare" podcast are released every Tuesday at 02:00 a.m. (est). Don't miss out on the latest in...2022-04-121h 01
Excellence In Healthcare Podcast164: The Journey of the Healthcare QualityCast with Jarvis GraySend us a textQuality people, after building this up for the last few weeks we are finally tapping into the last of our new interviews for this segment of the podcast. I'm honored to have had our amazing guests, Dr. Nigel Brown and Evita Payton, Reach out to me at a point where I didn't know what to do with the podcast and how to close it out as I shift and begin the process of launching an entirely new show.I remember jokingly mentioning 2 Evita over a year ago that I hadn't been a guest on...2022-04-0554 min
Excellence In Healthcare Podcast163: The Best of the Healthcare QualityCast: Evita Payton, MSHI, MSHA, LSSBBSend us a textEvita is a certified Lean Six Sigma Black Belt and holds dual master’s degrees in Healthcare Administration and Health Informatics from the University of Alabama-Birmingham.Here in Episode #48 Evita opens our show with a classic quote to help us avoid the mistakes of rework;She then walks us through her career story in going from the marines to Disney, and making her way into healthcare…And as part of that story, she shares how a diagnostic error guided here career path;Evita shares several insights connected to permitting clinical leaders to be more pati...2022-03-2956 min
Excellence In Healthcare Podcast162: The Best of the Healthcare QualityCast: Nigel Brown, DBASend us a textHello quality people, healthcare leaders and everyone in between!!!Welcome! You’re listening to episode #17 of the healthcare qualitycast and I am your host Jarvis Gray with the quality coaching company….And I’m proud to introduce you all to today’s guest, Mr. Nigel Brown.Nigel is the Executive Director of Performance Excellence and Process Improvement for the UAB Health System, where he promotes and leads a culture of quality and performance improvement through coaching, mentoring, facilitation and education.Nigel has been recognized for his work in quality and process improvement initiatives through many org...2022-03-2240 min
Narratives w/Will Jarvis86: Arbitrary Lines with Nolan GrayIn this episode, I'm joined by Nolan Gray and my friend Lars Doucet to discuss zoning, city planning and land value taxes.
Nolan is the author of the upcoming book about Zoning, Arbitrary Lines: How Zoning Broke the American City and How to Fix It.
2022-03-2155 min
Narratives86: Arbitrary Lines with Nolan GrayIn this episode, I'm joined by Nolan Gray and my friend Lars Doucet to discuss zoning, city planning and land value taxes. Nolan is the author of the upcoming book about Zoning, Arbitrary Lines: How Zoning Broke the American City and How to Fix It. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit willjarvis.substack.com2022-03-2155 min
Excellence In Healthcare Podcast161: The Best of the Healthcare QualityCast: Don Martin MHA, FACHESend us a textHere in episode #26, Don shares how he keeps a consistent focus on quality improvement with his teams, he shares how he got his lucky start from playing music and selling pianos, to transitioning into the healthcare industry; he highlights his success in growing physician practices, while simultaneously achieving high-quality outcomes; Don reflects on leadership challenges in managing physician practices and offers tips on how he communicates change across his teams; Don shares a success story in helping a new physician practice achieve long-term success and sustainability, and offers his thoughts on the industry moving...2022-03-151h 01
Excellence In Healthcare Podcast160: The Best of the Healthcare QualityCast: Bonnie Barnes, CEO at The DAISY FoundationSend us a textBonnie (Baruch) Barnes, FAAN Co-founder, CEO at The DAISY FoundationBonnie Barnes was retired from a long career in advertising and marketing and was growing wine grapes in Sonoma Valley when her step-son Patrick died.You’ll soon hear her story of how she and her husband Mark turned their attention to the profession of nursing and created The DAISY Foundation.Stuart Downs, DNP, RN, CENP, CPHQ, NEA-BC, FAONL, FACHE Chief Operating OfficerDr. Stuart Downs is the Chief Operating Officer of WellStar Atlanta Medical Center. In collaboration with an integrated system leadership team, Dr. Downs dr...2022-03-081h 04
Excellence In Healthcare Podcast159: Best of The Healthcare QualityCast: Eddie Pérez-Ruberté, Healthcare Transformation LeaderSend us a textEddie Pérez-Ruberté is an Operational Excellence consultant, facilitator, author, speaker and blogger. He is currently Senior Lean Project Manager at BayCare Health System. With a background in industrial engineering, Eddie now helps organisations in implementing Lean programs. In this episode he talks about how he moved from engineering to healthcare, gives insights on Gemba and his thoughts on what needs to change in healthcare.Episode Summary: How Eddie got into quality Turning around a rapid improvement event he was running that looked like it was going to fail The importance of getting to know yo...2022-03-0147 min
Excellence In Healthcare Podcast158: Best of The Healthcare QualityCast: Jennifer Hooks, Performance Improvement ExpertSend us a textJennifer is the Manager of the Performance Improvement Department at the Medical University of South Carolina and is a retired Air Force E9 Chief Master Sergeant with 32 years of clinical, administrative and performance improvement experience in hospital, ambulatory care and dental facilities in a variety of settings worldwide.At MUSC Jennifer and her team of Six Sigma Green and Black Belts supports executive leadership teams in the deployment of Lean Six Sigma throughout the organization by developing and delivering Lean Six Sigma training programs and leading system wide improvement projects.Jennifer has a MBA...2022-02-2251 min
Excellence In Healthcare Podcast157: Best of the Healthcare QualityCast: Quint Studer, Author, Entrepreneur, PhilanthropistSend us a textQuint Studer is a community volunteer, a visionary, an entrepreneur, a mentor to many, and extremely dedicated to his community. For more than 30 years, he has given his life to designing the building blocks in organizations that will guide them to achieving and sustaining a culture of high performance.Quint Studer is the founder of Studer Group®, a recipient of the 2010 Malcolm Baldrige National Quality Award. Studer Group is an outcomes firm that implements Evidence-Based Leadership systems and practices to help organizations achieve, sustain, and accelerate in service, quality, finance, people, and growth. For s...2022-02-151h 22
Excellence In Healthcare Podcast156: Mamba Mentality Meets Healthcare Quality with Brittany Fennell MBA, LSSGB, CPHQSend us a textIntroducing today's guest, Brittany Fennel who currently serves as the Director of Quality Metrics for MedCura Health with a role focused on establishing processes and infrastructure to continued improvement in healthcare. In this episode, Brittany describes her journey into healthcare, highlighting the intentional steps and methods she employed, lessons learned along the way, and her hopes for the future of Healthcare Quality. Top Takeaways [00:35] A quote that inspires Brittany is Kobe Bryant's 10 rules; "Get better every single day, Prove them wrong, Work on your weaknesses, Execute what you practiced, Learn from greatness, Learn from win...2022-02-0856 min
Excellence In Healthcare Podcast155: Shouldering the Burden of Care with Roz Jones, CEOSend us a textIntroducing today's guest, Rosalind Jones, CEO/Owner of Jacksonville's Best Caregivers, a non-medical home healthcare business under the Roz Jones Enterprises. The business offers the services of a sitter, homemaker companion, home health aide, and certified nursing assistant. Roz's initial career path was in Television as an Executive producer, however, she later moved into healthcare, as a technical writer on the back end for a major insurance company, till she became a caregiver.In this episode, Roz emphasizes the importance of educating caregivers and patients to aid the successful transition from discharge to home...2022-02-0138 min
Excellence In Healthcare Podcast154: Leaning Towards Change with Tanya Stinson, MHQS, CMBBSend us a textMeet our guest today, Tanya Stinson, Founder of Leaning Towards Change, LLC. Tanya had a Master Blackbelt in Lean Six Sigma while working in power plants and coal mines before her seamless transition into healthcare getting a Meditech certification by herself.In this episode, I sit with Tanya as she highlights the importance of improving processes, and ourselves as individuals by continuous learning and strategizing.Top Takeaways[00:27] Never stop chasing your dreams and when you do fail, get back up and start all over again. [08:10] Process Improvement and Continuous Improvement offer an opportunity to g...2022-01-2537 min
Excellence In Healthcare Podcast153: Uncovering Ethos, Pathos, and Logos in a Leader with Shalisha Grace Maddela, MPH, CPHSend us a textIntroducing our guest today, Shalisha Grace Maddela, a Performance Improvement Consultant at Stanford Health Care. Wanting to have an impact in healthcare, Shalisha got a Bachelor's Degree in Psychology at UC, Davis, and later on, a Master's Degree.In this episode, Shalisha shares her strong drive for quality and performance improvement work as a key factor in her successful journey in the healthcare industry.Top Takeaways[00:44] Oftentimes, the first step can be the most daunting, but if we don't try, we're never going to learn. For the mindset of a Process Improvement professional, there's...2022-01-1837 min
Excellence In Healthcare Podcast151: The Future of Prescription Decision Support with Carm HuntressSend us a textIntroducing today's guest, Carm Huntress, Chief Innovation Officer and founder of RxRevu. With a Degree in Electrical Engineering, Carm started out working in early-stage technology companies focusing on product and technology.In this episode, Carm expounds on the deficiency in information regarding the cost of medical treatment both on the side of the medical professionals and the patients. He describes his passion for his work, which involves bridging this gap to create room for transparency and measurement, as the ultimate steps to healthcare improvement.Top Takeaways[00:44] It's easy to tell be people what to...2022-01-1142 min
Excellence In Healthcare Podcast150: Leading Immersive Health with Dov Z. HirschSend us a textMeet our guest on this episode, Dov Hirsch, General Manager of the Immersive Health Group, a subsidiary of the Glimpse Group, which works with Augmented and Virtual Reality technology building software for a variety of industries including healthcare.In this episode, Dov describes the role of AR/VR as well as the entertainment industry generally, in future advancements of the healthcare industry, particularly following the impact of the pandemic on workflows.Top Takeaways[03:00] Get uncomfortable, explore things that you haven't explored, and be open to ideas that you haven't been open to. [17:17] There is a...2021-12-281h 13
Excellence In Healthcare Podcast149: How to Create an Immersive Learning Experience with Sharon Sloane, CEOSend us a textMeet today's guest, Sharon Sloane, President CEO of Will Interactive, a software service delivering knowledge worldwide through technology. With a background in Education training and mental health, the goal of Sharon's company was to answer the question "what does it take to positively influence behavior?"In this episode, I talk with Sharon as she expounds on the problem of culture within the healthcare industry, and how this impacts professionals and patients, as well as the role of training in addressing these issues.Top Takeaways[05:46] There is a problem with the culture in healthcare ranging...2021-12-2142 min
Excellence In Healthcare Podcast148: Transforming the Healthcare Transportation Sector with Nathalie Occean, MHA, CPHQSend us a textMeet today's guest, Nathalie Occean, Chief Operating Officer for MedHaul, a healthcare tech startup based in Memphis, Tennessee, which essentially connects healthcare organizations to specialized transportation providers to aid patients with major mobility difficulties. With experience in academic medical centers and Healthcare Administration, Nathalie quickly realized she had a mindset for operations and a passion for healthcare quality. In this episode, Nathalie narrates her journey into the healthcare industry and her work as a part of the growing technological changes in the healthcare industry. Top Takeaways • [09:27] The pandemic brought out the importance of the MedHa...2021-12-141h 04
Excellence In Healthcare Podcast147: Leading in a Healthcare Accreditation Organization with Shawn Griffin, MDSend us a textMeet our guest, Dr. Shawn Griffin, President and CEO at URAC, Washington DC. URAC is an accrediting organization that verifies the quality of healthcare organizations throughout the industry. Dr. Shawn is also a Family Physician with a background in the role of Chief Medical Information Officer and experience creating quality improvement projects.In this episode, I sit with Dr. Shawn as he shares his work influencing quality on a global scale, as well as the inspirational events that led him through this journey. Top Takeaways• [00:14] As a leader it's important that you know and und...2021-12-0756 min
Excellence In Healthcare Podcast146: Leading for Physician Equity with Pringl Miller, MD, FACSSend us a textIntroducing Dr. Pringl Miller, a General Surgeon, also with a Fellowship in Hospice and Palliative Medicine, as well as Clinical Medical Ethics. Dr. Pringl is the Founder and Executive Director of Physician Just Equity, an organization created to help empower doctors through complex work conflicts.In this episode Dr. Pringl discusses the problem of physician inequity and maltreatment of doctors especially among healthcare leaders, highlighting the negative impacts on the healthcare industry.Top Takeaways• [06:48] Women and underrepresented people in Medicine and Surgery seem to be more vulnerable to harassment, discrimination, and retaliation. Usually, these si...2021-11-3039 min
Excellence In Healthcare Podcast145: Healthcare on the Mend with Jessica NeyerSend us a textMeet today's guest, Jessica Neyer, VP of Strategy for Mend, a telehealth company. Jessica has a background also in Pharma Sales and Health tech. The focus of her work is the patient journey, how it interacts with the practice of the physician and the organization as a whole.In this episode, Jessica highlights the role of teamwork and diversity of ideas in innovation, as well as her work so far in telehealth to revolutionize patient experience.Top Takeaways• [05:43] Tools that can help healthcare workers learn more about organizations include Crunchbase, which is used to sea...2021-11-2347 min
Excellence In Healthcare Podcast144: How To Become a Respected Voice in Healthcare with Physician Leadership Coach Lisa Herbert, MDSend us a textIntroducing today's guest, Dr. Lisa Herbert, a Family Physician, and an Executive leadership coach for transitioning healthcare professionals who want to move from clinical medicine into healthcare leadership. Dr. Lisa also has a background in academic medicine, and experience supporting organizations to internally develop leadership programs. In this episode, I talk with Dr. Lisa as she expounds on healthcare leadership strategies, particularly communication and teamwork, as well as pivotal points of focus leaders need to be aware of, in the industry today. Top Takeaways [01:51] Empathy is taking the time and effort to understand a per...2021-11-1649 min
Excellence In Healthcare Podcast143: How to Implement Smart Staffing Strategies with Alan Dial MBA, MSQASend us a textMeet today’s guest, Alan Dial, the President of StaffDx LLC, and a labor productivity subject matter expert. Starting with a career in the military in a nuclear power program and nuclear engineering, Alan later gained experience with Quality Assurance, from where he moved into the Healthcare sector. In this episode, Alan describes how healthcare has lagged behind other industry segments in the area of process improvement in quality management and shares practical tools with strategies that can be applied as a solution to this challenge. Top Takeaways [08:25] Critical concepts to know: There is a gap...2021-11-091h 02
Excellence In Healthcare Podcast142: Finding the Brilliance from Burnout with Brent C Jackson, MD, MBA, FACSSend us a textMeet our guest, Dr. Brent Jackson, the Vice President/Chief Medical Officer at Mercy General Hospital, a Dignity Health Facility in Sacramento, California. Dr. Brent had been a Practicing General Surgeon for 15 years before moving to administrative roles. In this episode, I sit with Dr. Jackson and discuss the healthcare industry in regards to burnout, the importance of taking time to recharge outside work, as well as dynamics of teamwork, and defining quality metrics. Top Takeaways[00:20] With a positive mindset, it's amazing what people can accomplish when they put their minds to something. [01:45] Burnout is...2021-11-0252 min
Excellence In Healthcare Podcast141: Breaking Barriers to Enable Success with Akinwande Oshodi PMP, CISA, CDFMSend us a textMeet today's guest, Akinwande Oshodi, the current President and Founder of the Avery Group, a management consulting firm based out of the Atlanta natural area, with a mission to break barriers and enable success. They work with the CDC in the Program Management Office (PMO) support work including strategic planning and the Department of Veterans Affairs to modernize their electronic health records. The company also does IT audits for several nonprofits and commercial organizations. In this episode, Akinwande talks about his background both in the military and in finance, narrating how he eventually got i...2021-10-261h 04
Excellence In Healthcare Podcast140: Navigating Healthcare IT Leadership with Laura MarquezSend us a textIntroducing our guest in this episode, Laura Marquez, who is currently the Assistant Vice President of IT Applications at UConn Health, overseeing electronic health records, business applications, and business intelligence. With a Master's Degree in Healthcare Administration, Laura had taken interest in a Clinical Informatics course which started to build her passion in that field. In this episode, Laura shares her experience with IT in the healthcare sector as well as detailed knowledge of key leadership concepts with particular emphasis on empathy in the workplace.Top Takeaways [05:11] IT is a customer service department focused on...2021-10-1954 min
The Dawn Jarvis ShowWhat does it take to be a Savvy Property Investor with Sapphire GrayThe Dawn Jarvis Show Presents Be a Savvy Property Investor? With Sapphire Gray Welcome to the latest episode of The Dawn Jarvis Show, the podcast where I talk to leaders, professionals and entrepreneurs who are part of My Diverse Nurse Network about how they manage business and their health and wellbeing. Brought to you by https://dawnjarvis.com Today my guest is the wonderful Sapphire Gray Sapphire Gray is an Award-winning property investment and business coach expert for women, with over 30 years’ experience in this area. Sapphire help’s Busy Prof...2021-10-1324 min
Excellence In Healthcare Podcast139: Engage, Learn, Adapt, Lead with Merritt McKenzie, MSHASend us a textMeet today's guest, Merritt Mckenzie, a health care executive who is passionate about growing and scaling organizations through personnel development to impact patients, families, and the community. With over 26 years of experience, starting as an occupational therapist, then a certified hand therapist, Merit later moved into leadership roles including running a sales organization, and lastly took up the role of General Manager.In this episode, Merritt discusses leadership in health care services, with particular emphasis on qualities and tools of great leadership, as well as challenges leaders face with practical solutions.Top Takeaways [01:20] Step...2021-10-121h 03
Excellence In Healthcare Podcast138: Being the Coach Your Team Needs with Brian Wiggs, DHASend us a textDr. Brian Wiggs is an accomplished organizational excellence practitioner with 16 years of experience in healthcare. Brian has a proven record of fostering and accelerating a culture of continuous improvement to create an operationally efficient, healing healthcare environment using lean principles. Brian is a collaborative leader focused on building cross-functional teams, systems to develop people into effective problem solvers, and infrastructure that drives focus and alignment around an organization’s strategic priorities. Brian is currently the Senior Quality and Organizational Excellence Leader with the UNC Department of Family Medicine in Chapel Hill, NC.From an ea...2021-10-051h 17
Excellence In Healthcare Podcast137: The Habit of Excellence with Drew Albano, DO, MBA, FAAFPSend us a textDr. Albano currently serves as the Vice-Chair of Quality and Medical Staff Affairs for the Department of Family Medicine at Prisma Health in Greenville, South Carolina. He is board certified by the American Board of Family Medicine (ABFM) with a Certificate of Additional Qualification (CAQ) in Sports Medicine. Dr. Albano is an alumnus of the New York College of Osteopathic Medicine where he earned his medical degree.Following medical school, he completed a one-year rotating internship at Southampton Hospital on Long Island and then completed his residency in Family Medicine at the University of...2021-09-281h 11
Progressive House UKLost In Thursday 23092021 - Danny JarvisDanny Jarvis Ft Sasha – DJ’s as GodsSebastian Busto Pres Moonlight Project feat Bodai - Music (Original Club Mix)JEI BLVCK Ft Kieran Fowkes - All That Matters (Markus Homm Remix)Markus Homm - My Lead (Original Mix)Rodri Beltran - East Blue [Superordinate Music]Li-Polymer - Microclima (GMJ Remix)Sebastian Busto Pres Moonlight Project – The Key Of Dreams (Original Mix)Pole Folder, Aethon & Jinadu - The Great Beyond (Armonica Remix) [Labyrinth Music]Pole Folder, Aethon & Jinadu - The Great Beyond (Fur Coat Remix) [Labyrinth Music]Alex Konstantinov - Loose Gravity (Dmitry Molosh Remix) [Deepwibe Underground]Alejo Gonzalez, Barklas - Freak O...2021-09-242h 58
Excellence In Healthcare Podcast136: Building a Sustainable Direct-to-Consumer Pharma Brand with Russell GongSend us a textRussell (Russ) Gong, co-founder of sustainability healthcare brand Cabinet. Russ is a former social entrepreneur and US National Guard, Infantry who also worked in community empowerment. The Cabinet Health brand was born as a result of his vision for a more transparent and sustainable healthcare.Building a sustainable direct-to-consumer pharma brand the right way is not an easy task, but it's today's only option. At the same time, healthcare is impersonal and it shouldn't be. OTC and pharmacies are very confusing - people wander down the aisles unsure of what to purchase - it...2021-09-2152 min
Excellence In Healthcare Podcast135: Embracing an Open-Mind For Success with Sepi BrowningSend us a textSepi is a Healthcare Management Professional with 30+ years of successful leadership in a variety of roles, with 16 of those years in healthcare information technology. Her in-depth experience offers operational, project, and change management leadership within a healthcare environment spanning the entire Revenue Cycle workflow in both an inpatient and outpatient setting. She is very effective in the full life cycle of project management while maintaining an understanding of the operational needs of the areas the project is impacting. Her expertise range from implementing numerous health delivery projects focused on clinical, revenue, and technical arenas, invo...2021-09-141h 02
Progressive House UKLost In 09092021 - Danny JarvisIntro – Peabody - That Sound that you hearSpencer Brown & Qrion - Rainy AprilLondon Grammar - All My Love (Mass Digital Remix)Slow Hearts - Shimia [ADID]Madraas & Eduardo McGregor - Searching The Sun [ADID]Kazko - All Voices (Jose Tabarez Remix)Sebastian Busto Pres Moonlight Project - The Key of Dreams (Original Mix) [Moonlight]Max Freegrant, Eleonora - So Close (Extended Mix) [Freegrant Music]Matias Chilanoft. Federico Ferrarini - Black Mamba [Balkan Connection South America]EMPHI - Stockholm Syndrome [Deepwibe Underground]Elkins & Jaqobson – Alba (Hot Since 82 Remix) [RADIANT.]Golan Zocher & Choopie - Hola [Agnosia Black]Ruben Karapetyan - Ambrosia (Kamilo Sanc...2021-09-102h 38
Excellence In Healthcare Podcast134: Leading the Path to ZERO Preventable Harm with Donna M. Prosser, DNPSend us a textDr. Donna Prosser has been in the healthcare industry for more than 30 years and is currently the Chief Clinical Officer at the Patient Safety Movement Foundation. She spent the first fifteen years of her career at the bedside and transitioned into administration in 2002 after a personal experience that helped her to understand just how fragmented and unsafe patient care can be. This experience ignited a passion to improve healthcare quality and safety that continues to burn to this day.Prior to joining the Patient Safety Movement Foundation, Dr. Prosser worked as a healthcare consultant...2021-09-0744 min
Excellence In Healthcare Podcast133: Becoming the Change with John Toussaint, MDSend us a textJohn Toussaint, MD, is the CEO emeritus of ThedaCare, a five-hospital system in Wisconsin, and the CEO of the ThedaCare Center for Healthcare Value. He was founding Chair of the Wisconsin Collaborative for Healthcare Quality and of the Wisconsin Health Information Organization, as well as the non-executive leader of the Partnership for Healthcare Payment Reform in Wisconsin. He has participated in many Institute of Medicine subcommittees, including most recently the Value Incentives Learning Collaborative and the CEO Checklist for High-Value Healthcare.Dr. Toussaint's healthcare improvement work using Toyota Production System principles has been well...2021-08-3158 min
Excellence In Healthcare Podcast132: Succeeding in the Impossible with Sabrina A. Kuhn, PhD.Send us a textDr. Sabrina A. Kuhn currently provides consultative services in Quality Improvement to health plans and health systems around the country while residing in Dallas, TX.She has worked in Quality for the last 15+ years in a managed care environment, the provider community, and the city government.She has spent 7 years in Public Health and the last 25 years in behavioral health. Dr. Kuhn has also served as an adjunct professor for 12 years teaching various psychology courses including Cultural Competency. She is a certified Cultural Competency trainer and holds a yellow belt certification in LEAN Six...2021-08-241h 21
How to DisasterHow to Provide Legal Aid to Disaster Survivors with Kendall Jarvis, Esq.“Advocate for yourself as best as you can in terms of knowing what your rights are. There's this element where you lack confidence as a survivor, you think that that person knows more than you do and that's not true.” -Kendall Jarvis Esq. Episode Description: After a disaster, people go through two of the most complicated recovery issues at the same time: trauma and legal. It is almost impossible to make a sound judgment regarding financial matters amidst a traumatic event. And it's terrifying to make these decisions knowing criminals and exploiters are waiting...2021-08-231h 15
Excellence In Healthcare Podcast131: A Journey to Healthcare Quality and Safety with Moataz MohammadSend us a textMoataz Mohammad Maamoun Hamed is a 27-year-old Egyptian, known for my honesty, friendliness, and perseverance.In college, Moataz majored in economics, but for many reasons that he shares in our interview, decided to make a huge career shift into Healthcare Quality. Some people questioned his decision saying he didn’t have a healthcare background, but Moataz only listened to those who supported him and ultimately found his path.Moataz has successfully completed a Professional Postgraduate Diploma in Total Quality Management at the American University in Cairo, trained in “Healthcare Quality and Accreditation at Al-Mokawilon-Al-Arab Hosp...2021-08-1756 min
Excellence In Healthcare Podcast130: Defining Perioperative Leadership with Vangie DennisSend us a textVangie Dennis is the Assistant Vice President: Periop Services at AnMed Health. Prior to this role, Vangie served as the Executive Director of WellStar Atlanta Medical Center and Atlanta Medical Center South located in the metropolitan area of Atlanta. Vangie has been a nurse for 44 years. Professional organizations include the Association of Operating Room Nurses (AORN), Laser Institute of America, AORN Specialty Assemblies, Laser Institute of America, American Association of Gynecological Laparoscopist, and theAmerican Society for Lasers in Medicine and Surgery. Professional activities and accomplishments are Past Chairperson for the American Society for Lasers...2021-08-1059 min
Excellence In Healthcare Podcast129: Unlocking the Healthcare Digital Transformation with Paddy Padmanabhan, MBASend us a textPaddy is an award-winning business leader and trusted C-suite Advisor with a proven history of success in guiding digital transformation and growth strategies across the healthcare and technology sectors. He has worked in a variety of leadership roles at globally recognized firms such as Accenture, GE, and Wipro where he built large global technology businesses and spearheaded strategic growth initiatives. He has also been in Silicon Valley start-ups that went through successful exits. Paddy is widely considered a thought leader and expert practitioner in healthcare digital transformation.Paddy is the co-author of Healthcare Digital...2021-08-0351 min
Excellence In Healthcare Podcast128: A Series of Conversations with Skip Steward, MBASend us a textSkip Steward earned an MBA and is experienced in diverse industries including automotive, machining, food, process, service, and healthcare. He is a Shingo examiner, a Certified Quality Engineer (CQE), a Quality Management System Auditor, a certified Six Sigma Black Belt, and a certified Lean Champion.Skip is a certified trainer in TWI Job Instructions (JI), Job Relations (JR), and Job Methods (JM). He is an award-winning leader who has implemented streamlined business systems that deliver significant contributions to the bottom line, while increasing employee performance and improving productivity. He is recognized for superior project...2021-07-2748 min
Excellence In Healthcare Podcast127: A Vision of Nursing Quality Leadership w/ Denise Josephs DNP, RN, NEA-BCSend us a textDr. Denise Josephs is the Vice President of Nursing at Seattle Cancer Care Alliance in Seattle, Washington.Denise has been a nurse for nearly 25 years and has obtained her Masters in Nursing Administration and Informatics from Excelsior College and her Doctorate in Nursing at Georgia State University.Dr. Josephs is on the board of Black Women Leaders in Nursing; she is the secretary for "Help for Help Care Professionals," a nonprofit organization providing support and resources for nurses throughout the pandemic, and a mentor to upcoming nurse leaders.Here in Episode #127 Denise shares a...2021-07-2045 min
Excellence In Healthcare Podcast126: Leadership Insights from an Interface Professional, with Mark Schnitzer, MDSend us a textDr. Mark Schnitzer is an experienced Surgeon, Educator, Physician Advisor, Medical Director, and Consultant.An interest in processes and mathematics led him to pursue an unlikely course of pre-medical study, electrical engineering. It was during his Ph.D. studies that he applied to medical school and completed his MSEE and MD concurrently. He completed his clinical training in neurological surgery and a fellowship in neurosciences critical care at The Johns Hopkins Hospital. His final year at Johns Hopkins was in the role of Assistant Chief of Service.Most recently, he has taken on the rol...2021-07-131h 14
Excellence In Healthcare Podcast125: From Blue Oceans to Hooray Health with Shane FossSend us a textWith over 20 years of tenure as an executive in the medical industry, Shane Foss became frustrated with how under-served Americans were with the current healthcare options. He set out to make a change and in 2018 achieved this goal through launching Hooray Health, an unconventional health insurance company dedicated to providing affordable basic and urgent health care alternatives to high-deductible health plans.Through Hooray Health, Foss and his team focus on offering peace of mind to lower-income individuals and families who face medical challenges, while also providing business owners with an affordable way to reward...2021-07-0640 min
Excellence In Healthcare Podcast124: From QI Project to Industry Best Practice with Andrew K. Stein MBA PMPSend us a textAndrew has delivered results in the private, public, and non-profit sectors for more than 15 years. His passion is helping people be their best at work.As President of Hospital Programs at 1Unit, Andrew is a trusted advisor for hospital leaders who want to protect against fragmented care and unnecessary variation. In this role, he handles account relationships, new partnerships, and customer success. He leads the business side so that 1Unit's clinical experts can focus on working shoulder-to-shoulder with nurses, physicians, and allied health professionals.To do so, Andrew draws on his strong track record...2021-06-291h 08
Excellence In Healthcare Podcast123: On the Path to KnowWare with Jay ArthurSend us a textJay is the shortcut to results with Lean Six Sigma. Jay is the only resultant that teaches people how to solve operational problems involving delay, defects, and deviation in one day using Excel and the Magnificent Seven Tools of Lean Six Sigma.Jay was trained in the Deming Award Winning Florida Power and Light improvement process in 1990. He has worked as both a quality and process manager within a Fortune 50 company and on his own as a Six Sigma resultant. Jay applies the 4/50 rule to the discipline of Lean Six Sigma and excels at...2021-06-221h 03
Excellence In Healthcare Podcast122: Brenda Lopez, MBA, LSSBB Sr. Business Process Improvement AnalystSend us a textBrenda Lopez retired from the Texas Army National Guard in March of 2021 as a Master Sergeant, Senior Manager. Throughout her career in the military, she implemented the use of the Malcolm Baldrige for Performance Excellence Framework and was the lead writer for quality and performance assessments, resulting in becoming top five performing organization within the U.S. Additionally, she served as a Team Leader where she evaluated the performance of other National Guard organizations in the areas of leadership, strategy, customers, workforce, knowledge management, and operations, and provided feedback reports to the Adjutant General...2021-06-1559 min
Excellence In Healthcare Podcast121: Patricia Macolino MSN, RN, ASQ CSSBB Director, Quality and Safety Clinical PracticesSend us a textPatricia Macolino is a clinical nurse with over 22 years of experience. She transitioned into a formal quality improvement roll back in 2014 and hasn't looked back. Patricia earned her Black Belt certification from the American Society for Quality (ASQ) in 2015. Patricia is an active member of ASQ in both the South Jersey and Philadelphia chapters. She Co-Directs capstone course work for the Certificate in Healthcare Quality at the University of Pennsylvania School of Nursing. And in her current full-time position, Patricia serves as the Director of Quality and Safety for the Clinical Practices of the...2021-06-081h 11
Excellence In Healthcare Podcast120: Cachet Colvard, MHSA, MBA Department AdministratorSend us a textCachet Colvard is a department administrator in clinical operations at Cleveland Clinic Abu Dhabi. Previously, Ms. Cachet served in the Emergency Medicine Institute as an associate administrator.In 2018, she completed an administrative fellowship at Cleveland Clinic after graduating from the University of Michigan with a master’s degree in health services administration. She also has completed a Master of Business Administration degree.Ms. Cachet has held board positions with the Midwest Chapter of the American College of Healthcare Executives and currently serves in a board position with the National Association of Health Services Executives. As...2021-06-011h 07
Excellence In Healthcare Podcast102: The Healthcare QualityCast - Updates and 2020 Recap!!!Send us a textQuality people, I can't believe that we've crossed the century mark with this show.Just taking a few minutes to share some reflections and updates as we start looking towards 200 episodes and beyond.Thank you all for the continued show of support! - Jarvis• Send the show to a colleague: https://anchor.fm/healthcarequalitycast• Connect with Jarvis via LinkedIn: https://www.linkedin.com/in/qualitycoachco/• Leave a Message: https://anchor.fm/healthcarequalitycast • Register for Upcoming LSS-Green Belt Info Session: https://event.webinarjam.com/register/23/6k7o6uvIs your healthcare organization ready for excellenc...2021-01-1808 min
No Labels The PodcastCelebrate Life!! with Porschia Mitchell and Chris jarvisCelebrate Life!! with Porschia Mitchell and Chris jarvis 2020-11-2334 min
Excellence In Healthcare PodcastBehind the Curtain of Healthcare: #1 Jarvis GraySend us a textQuality People, I hope that you all enjoy this special episode where for the first time you all get to hear me in the hot seat!!!I'm happy to introduce you all to a newly launched podcast and youtube series titled Behind the Curtain of Healthcare (BCH) led by fellow entrepreneurs Fred Newmake and Jack Blakely! They blessed me with the honor and responsibility of kicking off their new series and I'm super eager to share here on our platform as well. I hope that you enjoy th...2020-04-2148 min
Excellence In Healthcare Podcast006: Dr. Saria Saccocio, Ambulatory Chief Medical OfficerSend us a textIn celebration of Doctor’s Day 2019, the Quality Coaching Co and the HealthCare QualityCast is honored to have interviewed, Saria Saccocio, MD, FAAFP, MHA. Saria is the Ambulatory Chief Medical Officer and Department Chair of Family Medicine for Prisma Health. Listen in as Saria delivers value, on top of value as she shares with us her approach to “Do 2019”, essential elements to implementing a culture of high-reliability, her passion for not only creating wins and celebrating with her team, but also in developing accountability models that allow for sustainable changes…and oh yeah, she official...2019-04-0333 min
Excellence In Healthcare Podcast002: Maria Frantz Abernathy on Innovating Patient Billing ExperiencesSend us a textWelcome back to The Healthcare QualityCast with your host, Jarvis T. Gray. Today, we're diving into an incredibly important and often overlooked aspect of healthcare—improving the patient financial experience. Our guest is none other than Maria Frantz Abernathy, the VP of Business Transformation and a true visionary when it comes to integrating technology into healthcare.Maria brings a wealth of knowledge from her work in healthcare startups, where she implements Lean Six Sigma principles to streamline processes and enhance patient services. As we sit down with Maria, we...2019-03-2644 min
Excellence In Healthcare Podcast001: Inspiring Healthcare Leaders With Jarvis GraySend us a textWelcome to the Healthcare Quality Cast, the podcast that spotlights the most inspiring quality professionals in the healthcare industry. In this debut episode, our host, Jarvis Gray, shares his vision for the show and introduces himself to the audience. He outlines the format of the podcast, which will feature interviews with industry leaders who work to improve quality, safety, and service outcomes for patients and their communities. Each episode will delve into the guest's career journey, major challenges, aha moments, and industry insights. Jarvis also explains his motivation for creating the podcast, drawing...2019-03-1413 min
The Healthcare QualityCastIntro Show - Jarvis Gray (Host)Want to know what the Healthcare QualityCast is all about? Want to know why I launched this new and engaging show, that is guaranteed to impact the Healthcare Industry in the US, and beyond? Tune in with my kick-off episode to learn about the mission, the motivation, and the man behind (what will soon be) Healthcare's most inspiring podcast show...in the history of healthcare podcast shows! “I'm a promoter of the (quality) people for the (quality) people and by the (quality) people…and my magic lies in my (quality) people ties.” – Don King (and Jarvis)--- Send in a voi...2019-03-1413 min