Shows
Beyond the WrenchHelping Shop Owners Build Profitable, Fulfilling BusinessesDarrin Barney shares his journey from running a family-owned shop with his brother to becoming CEO of Elite Worldwide. He talks about the early struggles of building a profitable business and the importance of having the right team in the right roles. Darrin also opens up about buying the company that changed his life and how he now helps shop owners build more successful businesses—and better lives.Check out the full video version of the podcast on YouTube!About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Darrin Barney, Elite Wo...2025-08-061h 07Beyond the WrenchBuilding the Future Technician WorkforceLauren Reinhold, Director of Training & Education at Kirk NationaLease, shares her journey from technician to teacher to leading a technician training and apprenticeship program. She discusses how connecting with students on a personal level helps them succeed, and she breaks down key parts of the program she's building. Lauren also highlights the disconnect between industry and education that’s impacting the technician shortage.Check out the full video version of the podcast on YouTube!About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Lauren Reinhold, Kirk NationaLease, lauren_reinhold@knl.ccSponsor: Ja...2025-07-301h 04Beyond the WrenchCareer Survival Tips for New TechniciansCurtis Gardner, Audi Master Guild Technician at Sewell Audi of North Houston and Founder of Gnarred LLC, shares what young technicians need to know to build a respectful and lasting career. With 15+ years of experience, he covers common mistakes, how to survive your first months in the shop, and why discipline and strong workflows matter.Check out the full video version of the podcast on YouTube!About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Curtis Gardner, Sewell Audi of North Houston & Gnarred LLC, curtis@gnarred.comSponsor: Jasper Engines & Transmissions2025-07-231h 05Beyond the WrenchMentoring vs. Training TechniciansJohn Roberts, Shop Foreman at Metro Toyota, didn’t plan to be on the podcast—but his insights were too good not to share. In this episode, John breaks down the powerful difference between training and mentoring, shares how he builds confidence in his team, and explains why becoming a top-tier technician takes more than just skill—it takes the right mindset.Check out the full video version of the podcast on YouTube!About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: John Roberts, Metro Toyota, jroberts@metro-toyota.com Sponsor: Jasper Engines...2025-07-161h 05Beyond the WrenchWhere Racing Passion Meets Customer TrustMarc Erickson, National Sales at AutoMeter Products, Inc., grew up in a drag racing family and naturally found his way into the automotive world. Over 20 years ago, he started at AutoMeter, and his passion for the brand has only grown. In this episode, Marc discusses the importance of credibility and honesty with customers, offers an inside look at AutoMeter’s brand and customer service, and shares stories from his first drag race to meeting some famous industry names.Check out the full video version of the podcast on YouTube!About the EpisodeHo...2025-07-0958 minBeyond the WrenchHow Mentors & Mindset Unlock Technician Career GrowthIn this episode, Dan Aldrich, Director of Automotive Technical Training at Christian Brothers Automotive, dives into what sets top technicians apart—a growth mindset paired with strong mentorship. Dan explores why soft skills are just as crucial as technical skills, how mentorship can transform many careers, and why investing in yourself is key to moving forward in the industry. Check out the full video version of the podcast on YouTube!About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Dan Aldrich, Christian Brothers Automotive, dan.aldrich@cbac.comLi...2025-07-021h 00Beyond the WrenchTaking Auto Shop Online: How to Reach More Students VirtuallyBryan Robbins, Owner & Lead Instructor of Hot Rod High School, is bringing auto tech education to students at home through online lessons and take-home kits. What started during COVID now reaches homeschooled students and beyond. Bryan shares his journey of following in his dad’s footsteps as a teacher, how Hot Rod High School found success, and how he pitched shops Shark Tank-style to gather funds.Check out the full video version of the podcast on YouTube!About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Bryan Robbins, Hot Rod Hig...2025-06-251h 09Beyond the WrenchADAS Calibrations Changing Auto RepairJoel Adcock, Director of Partnerships & Business Development at Revv, joins us to talk about the growing demand for ADAS calibrations in today’s vehicles. He explains how often calibrations are needed—even after basic repairs—and why prescans should be part of every job. Joel also highlights the need to better educate drivers on what ADAS is and how fast vehicle technology is changing.Check out the full video version of the podcast on YouTube!Sign Up for the ADAS Empowerment Community Group About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchw...2025-06-181h 02Beyond the WrenchGrowing an Auto Shop with Social MediaMiles Bell, General Manager of Dave’s Auto Center, shares how his family’s shop built a combined following of over 4 million on social media to help grow their independent auto shop. He talks about how he and his dad, Dave Bell, have learned to work together by playing to each other’s strengths, their “secret sauce” for social media success, and the valuable lessons—and mistakes—they’ve made along the way.Check out the full video version of the podcast on YouTube!About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGue...2025-06-111h 05Beyond the WrenchThe Many Phases of Shop OwnershipDave Bell, Founder of Dave’s Auto Center, joins us to share his real journey from growing up in poverty to starting a successful shop and building a loyal social media following. He walks us through how he made the leap from being an operator in the business to becoming a true owner, why mentorship matters so much to him, and the one quality that separates great technicians from the rest.Check out the full video version of the podcast on YouTube!About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Da...2025-06-041h 00Beyond the WrenchInvesting in Technicians Builds Better ShopsErik Fagerstrom, Director of Training and Talent Development at GreatWater 360 Auto Care, explains how supporting your technicians’ growth helps the whole shop succeed. He discusses growing your team through regular one-on-one meetings, tackling tough culture challenges head-on, and the value of providing clear career paths with real examples of technicians advancing.Check out the full video version of the podcast on YouTube!About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Erik Fagerstrom, GreatWater 360 Auto Care, efagerstrom@greatwatergarages.comSponsor: Jasper Engines & TransmissionsLinks & ResourcesGet notified of...2025-05-2858 minBeyond the WrenchBeyond the SEMA ShowMike Spagnola, President & CEO of Specialty Equipment Market Association (SEMA), joins us to talk about the iconic SEMA Show and the important work the organization is doing behind the scenes to support the automotive, diesel, and parts industries. He covers key issues like tariffs, Leno’s Law, and the political efforts SEMA is driving beyond their annual event.Check out the full video version of the podcast on YouTube!About Our Guest:Mike SpagnolaPresident & CEO, Specialty Equipment Market Association (SEMA)mikes@sema.orgSponsor:2025-05-211h 01Beyond the WrenchWrenchWay and ASE Launch School Assist All-Star AwardsIn this webinar recording, WrenchWay and ASE introduce the School Assist All-Star Awards—a new program recognizing schools and shops making a real impact in promoting automotive and diesel careers. David Johnson, President & CEO of ASE, joins WrenchWay Co-Founders Jay Goninen and Mark Wilson to talk about the award criteria, the importance of strong school-shop partnerships, and how these relationships support shop retention and recruitment.View the Webinar Video Learn More About School AssistAbout Our Guests:David JohnsonPresident & CEO, ASEMark WilsonPresident & CE...2025-05-141h 01Beyond the WrenchInside BMW’s Approach to Developing Top TechniciansGary Uyematsu, National Technician Training Manager at BMW North America, joins us to discuss the continuous learning it takes to succeed as a technician and how BMW approaches technician training. He also highlights some industry disconnects, like career counselors not fully understanding technician careers, along with the unique challenges of teaching and developing today’s technicians.Check out the full video version of the podcast on YouTube!About Our Guest:Gary UyematsuNational Technician Training Manager, BMW North Americagary.uyematsu@bmwna.comAbout Our Host:...2025-05-071h 04Beyond the WrenchWhat Top-Performing Shops Do DifferentlyDarin Damron, SE Regional Vice President at Jasper Engines & Transmissions, is back to share what he’s seeing from the highest-performing shops. He highlights the common traits these shops share—like their commitment to continuous learning, focus on hiring and keeping the right people, and putting people first. Darin also covers valuable training resources and materials every shop owner and manager should have on their radar.Check out the full video version of the podcast on YouTube!Shop Owner & Manager Training Resources:Jasper Shop Owner Success Series by Elite WorldwideThe Cross-Check Method by A...2025-04-3059 minBeyond the WrenchHow ASE is Shaping Automotive EducationJennifer Holland, Assistant Vice President of Marketing at ASE, walks us through the incredible growth ASE has experienced over the years as a staple in the automotive industry. She highlights how ASE has reimagined its marketing efforts, gives an inside look at the organization today, and shares the impact their annual Instructor Training Conference has on helping instructors stay current with training and build their professional network.Learn more about the 2025 ASE Instructor Training Conference on July 21-24: https://aseeducationfoundation.org/events/ase-instructor-training-conferenceCheck out the full video version of the podcast on...2025-04-2358 minBeyond the WrenchHabits, Mindset, and Leadership Lessons for Big GrowthVictoria Thomas, CFO & Owner of Kellymoss Inc., talks about how dreaming bigger has helped drive their business success. She shares her morning routine, why leaders can’t outwork their to-do lists, and how she’s learned to delegate parts of the business to focus on bigger goals.Check out the full video version of the podcast on YouTube!About Our Guest:Victoria ThomasCFO & Owner, Kellymoss Inc.victoria@kellymoss.comSponsor:Jasper Engines & TransmissionsAbout Our Host:...2025-04-161h 01Beyond the WrenchRiding the Wave of EV & ADAS in Auto RepairKurt Fenzel, EV & ADAS Instructor at I-CAR, shares how he's staying ahead of the rapidly evolving automotive technology by providing the right education to technicians. He reflects on his time as a high school automotive teacher, offers tips on managing the challenges of ADAS and other advanced technologies, and discusses the space and equipment needed to properly calibrate these high-tech vehicles.Check out the full video version of the podcast on YouTube!About Our Guest:Kurt FenzelEV & ADAS Instructor, I-CARkurt.fenzel@i-car.com2025-04-091h 06Beyond the WrenchDealership Success Through Intentional LeadershipBill Demaree, Corporate Director of Fixed Operations at Tom Wood Automotive Group, shares how intentional habits have helped grow their stores. He discusses the importance of hiring and firing based on company values to shape the culture, embracing technology to improve staff efficiency, and how stepping into different roles at stores has helped him identify areas for growth.Check out the full video version of the podcast on YouTube!About Our Guest:Bill Demaree Corporate Director of Fixed Operations, Tom Wood Automotive Groupwilliam_demaree@tomwood.com2025-04-021h 00Beyond the WrenchWhat Attracts Technicians to Auto CollisionJoe Burda, I-CAR Instructor, surveyed over 100 auto collision technicians to understand what motivates them to join the industry. In this episode, he shares insights from the survey, explores common trends among respondents, and discusses how the industry can attract the right talent to address the ongoing workforce shortage.Download Auto Collision Face-to-Face Industry Survey SummaryCheck out the full video version of the podcast on YouTube!About Our Guest:Joe BurdaInstructor, I-CARSponsor:Jasper Engines & Transmissions...2025-03-261h 06Beyond the WrenchCelebrating Technician Talent at the Audi Twin CupMollie Hughes, Service Operations Program Lead at Audi, discusses the Audi Twin Cup competition, which highlights the industry's top technicians, service advisors, and brand specialists. Mollie shares insights into the competition's structure and memorable moments from past events.Check out the full video version of the podcast on YouTube!About Our Guest:Mollie HughesService Operations Program Lead, AudiMollie.Hughes@audi.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:2025-03-1954 minBeyond the WrenchImproving Habits as a Flat Rate TechnicianJosh Arnold, Team Lead at Subaru of Austin, joins us again for his fifth appearance on Beyond the Wrench. Nearly a year has passed since Josh moved to a new shop out of state, and during that time, he’s made several key changes in both his personal and professional life. In this episode, he shares his experience moving tools, starting fresh, and adopting healthier habits to take better care of both his mind and body as a technician.Check out the full video version of the podcast on YouTube!About Our Gu...2025-03-1258 minBeyond the WrenchIntentionally Recruiting Today’s Auto TechnicianBrad McKinney, Director of Talent Acquisition at Cavender Auto Family, shares a crash course on recruiting technicians in today’s market. With the technician shortage and technicians having the upper hand, your shop needs to stand out. Brad offers tips on effective communication during the hiring process, avoiding overselling candidates, and preparing managers for interviews.Check out the full video version of the podcast on YouTube!About Our Guests:Brad McKinneyDirector of Talent Acquisition and Training, Cavender Auto Familybrad.mckinney@cavenderautofamily.comAb...2025-03-051h 18Beyond the WrenchBuilding True Leadership in the ShopChris Craig, Fixed Operations Content Owner at RockED, shares insights from his new white paper and upcoming book on technician training and leadership. He discusses the difference between an appointed leader and a true leader, understanding younger generations, and how to balance multiple personalities in the shop. Chris also highlights the importance of communication and provides tips for young technicians aspiring to be in managerial roles.View White Paper - Wired For Success: Amplifying Technician SkillsJoin the Book Waitlist - “Becoming a Better Service Professional” by Chris CraigCheck out the full video versi...2025-02-2655 minBeyond the WrenchThriving as a Young TechnicianNaomi Kraemer, a first-generation technician, shares her journey from overcoming insecurities as a young tech to becoming a Main Line Technician at Subaru of Olathe. She reflects on the challenges of landing her first shop job, the invaluable experience gained while shadowing master technicians, learning about when to ask questions, and the initial shock of tool costs.Check out the full video version of the podcast on YouTube!About Our Guests:Naomi KraemerMain Line Technician, Subaru of OlatheAbout Our Host:Jay...2025-02-191h 05Beyond the WrenchShop Software 101Joe Toscano, keynote speaker, author, and technology expert of “The Social Dilemma” Netflix documentary, discusses his journey of returning to his automotive roots to become COO of Gateway Auto. He touches on tips for choosing the right shop software, protecting customer data, and creating strong passwords for better online security.Check out the full video version of the podcast on YouTube!About Our Guests:Joe ToscanoCOO, Gateway AutoHost, LeadFoot Automotive Podcastjoe@gatewayauto.coSponsor:National Institute for Automotive Serv...2025-02-1241 minBeyond the WrenchThe Walser Way: Part 2The highly anticipated final part of our live Beyond the Wrench episode with Walser Automotive Group is here! In this episode, we dive deeper into what makes Walser’s culture stand out. Our guests discuss how they hire for cultural fit, emphasize the importance of first impressions with recruits, and leverage school visits and community relationships to attract new talent.Check out the full live version of the podcast on YouTube!About Our Guests:Sherry SchultzChief Human Resources OfficerLindsey TrettDirector of Talent AcquisitionJo...2025-02-0545 minBeyond the WrenchThe Walser Way: Part 1For the first time, we took the Beyond the Wrench Podcast live on social media with our friends at Walser Automotive Group. In this episode, we explore how Walser has earned its reputation as one of the nation’s top dealership employers. We dive into their “People Strategy,” how they engage technicians in community recruitment, and how they create clear career paths for technicians.Stay tuned—part two goes live next week!Can't Wait? Check out the full live version of the podcast on YouTube!About Our Guests:Sherry S...2025-01-291h 05Beyond the WrenchWrenchWay 2024 Year in ReviewWrenchWay Co-Founders, Jay Goninen and Mark Wilson, reflect on 2024, sharing highlights, challenges, and what’s to come in 2025. They discuss proud moments, lessons learned, and future plans—all while focusing on WrenchWay’s mission to promote and improve technician careers.View the view version of the podcast on YouTubeAbout Our Guest:Mark WilsonCo-Founder & CEO, WrenchWaymark@wrenchway.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsComp...2025-01-221h 05Beyond the WrenchShaping Collision Careers Through MentorshipMax Sorensen, Senior Vice President of Operations at Caliber discusses the critical role mentorship and structure play in shaping successful auto collision technicians. He shares insights on Caliber’s Technician Apprentice Program (TAP), the rise of female apprentices, and how a bad mentor can derail careers.View the view version of the podcast on YouTubeAbout Our Guest:Max SorensenSenior Vice President of Operations, CaliberMaximillian.Sorensen@calibercollision.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.21222025-01-1559 minBeyond the WrenchBreaking Down Barriers in the Diesel IndustryJessica McAllister, Lead Technician, shares insights on attracting young technicians to the industry. As a young technician herself, she talks about the challenges of breaking into the diesel and trucking fields, the power of a great mentor, staying positive despite industry negativity, and offers three key tips for young technicians to kickstart their careers.View the view version of the podcast on YouTubeAbout Our Guest:Jessica McAllisterLead TechnicianAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.21222025-01-0858 minBeyond the WrenchBest of 2024: Evolution of Women in the Shop (Replay)To celebrate the holiday season and the new year, we thought it’d be fun to reshare an exciting episode from earlier this year. In this episode, Bogi Lateiner, a master technician with over 20 years of experience and the host of All Girls Garage on MotorTrend, shares her unique perspective on the challenges women face in the shop. She also highlights the significant impact that respect for technicians can have and discusses the changes the automotive industry has undergone over the years.View the video podcast on YouTubeAbout Our Guest:Bogi LateinerHo...2025-01-011h 03Beyond the WrenchBest of 2024: Shop Leadership & Management Advice (Replay)To kick off the holiday season, we thought it’d be fun to reshare an exciting episode from earlier this year. In this episode throwback, John Spence, one of the top business experts in the world, author, CEO, and speaker, offers key leadership and management advice. He covers the elements of a good culture, the importance of caring for your people, and the impact that keeping toxic high-performing people can have on your business.View the video podcast on YouTubeAbout Our Guest:John SpenceCEO, John Spence LLCjohn@jo...2024-12-251h 01Beyond the Wrench2025 Voice of Technician Survey ResultsLeaders from WrenchWay and ASE dive into the findings of the 2025 Voice of Technician Report. We discuss what technicians want from employers, preferred work schedules, desired pay structures, and more. We also compare the results with last year’s survey and share our thoughts on some surprising stats!Download the 2025 Voice of Technician ReportAbout Our Guests:George ArrantsVice President, ASE Education Foundationgeorge.arrants@aseeducation.org Matthew ShepanekVice President of Credential Testing Programs, ASEmatthew.shapanek@ase.com Mark Wi...2024-12-181h 02Beyond the WrenchClimbing the Ranks in the ShopBrandon Ludwikowski, Co-Owner of Midwest Performance Cars, joins us to share his journey in automotive and as a flat rate technician. With strong shop leadership, a good shop fit, a positive attitude, and a desire to learn, Brandon's story is an inspiring example of what it really means to "work your way up" in the industry.View the view version of the podcast on YouTubeAbout Our Guest:Brandon LudwikowskiCo-Owner, Midwest Performance Carsbrandon@midwestperformancecars.comAbout Our Host:Jay Goninen...2024-12-111h 05Beyond the WrenchNHRA Driver Helping to Attract TechniciansEnergetic NHRA Pro Stock Motorcycle Driver, Steve Johnson, makes his first appearance on Beyond the Wrench. After starting as an auto technician, Steve founded the BAT-man (Be A Technician) Scholarship to help break down barriers and attract more technicians to the industry. In this episode, he also shares tips on building your brand and takes us through his early racing years.Learn more or apply for the BAT-man Scholarship: https://www.stevejohnsonracing.com/scholarshipsView the view version of the podcast on YouTubeAbout Our Guest:Steve Johnson2024-12-041h 06Beyond the WrenchRelationship-Driven CultureTim Winkeler, President & CEO of VIP Tires & Service, joins us to discuss how they prioritize relationships in building their shop culture. VIP Tires & Service has used staff feedback to drive improvements, learning valuable lessons along the way. These include the power of feedback, the importance of closing the feedback loop, and focusing on long-term company health.View the view version of the podcast on YouTubeAbout Our Guest:Tim WinkelerPresident & CEO, VIP Tires & ServiceTWinkeler@vipauto.comAbout Our Host:Jay Goninen2024-11-271h 01Beyond the WrenchThe Story of Big Brand Tire & ServiceMatt Eckman, COO, and Sara Presutto, HR Director of Big Brand Tire & Service, discuss how the company has grown to 230 locations while prioritizing customer service and employee care. Big Brand promotes from within, as seen in Matt’s journey from tire tech to COO. Learn about their referral program, how the company’s vision drives growth, and how management stays connected across locations through their “How’s it Going” assessment.View the view version of the podcast on YouTubeAbout Our Guests:Matt EckmanCOO, Big Brand Tire & Servicematt@b...2024-11-201h 00Beyond the WrenchASE & WrenchWay Partner to Enhance School AssistIn this recorded webinar, Jay Goninen and Mark Wilson, Co-Founders of WrenchWay, are joined by ASE President & CEO, Dave Johnson, to announce a new partnership with School Assist, the online platform that connects schools with industry. They discuss new product features, the growth of School Assist, and the progressive ASE and WrenchWay partnership.Referenced Materials:School AssistWebinar SlidesPress Release: ASE & WrenchWay Join Forces to Reduce Technician ShortageASE Education Foundation Field Manager Map Upcoming Webinar: 2024 Voice of Technician SurveyAbout Our Guests:Dave JohnsonPresident & CEO, National Institute for A...2024-11-131h 03Beyond the WrenchCareer Advice for Aspiring TechniciansAs a former technician, Larry Hourcle is now an Academy Instructor at the National Automobile Dealers Association (NADA) and a valuable voice for dealerships seeking growth. This episode explores Larry’s career transition, the importance of technician development, setting the right tone at the shop, and key career advice for technicians.View the video podcast on YouTubeAbout Our Guest:Larry HourcleAcademy Instructor, National Automobile Dealers Association (NADA)lHourcle@nada.orgAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.21222024-11-061h 13Beyond the WrenchEngaging Young Minds in DieselRay Clark, Director of Training and Development for Truck Country and Stoops Freightliner, shares insights on the industry's need to collaborate with schools. He emphasizes the importance of building relationships with students starting in middle school, discusses challenges in getting counselors to advocate for the trades, and highlights key elements for conducting effective advisory committee meetings.View the video podcast on YouTubeAbout Our Guest:Ray ClarkDirector of Training and Development, Truck Country and Stoops FreightlinerRayClark@truckcountry.comAbout Our Host:Jay Goninen2024-10-301h 00Beyond the WrenchBridging the Auto & Truck Skills GapBrent Kindred, Vice President of The Wisconsin Automobile & Truck Dealers Association (WATDA) Foundation, addresses the status of the technician shortage and stresses the importance of industry involvement with schools to help fill the gap. He shares how the WATDA Foundation provides scholarships and summer camps for middle school students to ignite interest in auto and diesel careers.View the video podcast on YouTubeAbout Our Guest:Brent KindredVice President, WATDA Foundationbkindred@watda.org About Our Host:Jay GoninenCo-Founder & President, WrenchWay...2024-10-231h 02Beyond the WrenchBuilding Student Connections in Talent AcquisitionNick Stafford, Talent Acquisition Lead at JX Truck Center, strives to serve each person he meets in their career journey. He emphasizes the importance of building relationships with students during the recruitment process, explains why the traditional “hard sell” recruiting approach is outdated, and shares insights on the growing number of sponsored students.View the video podcast on YouTubeAbout Our Guest:Nick StaffordTalent Acquisition Lead, JX Truck Centernstafford@jxe.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com...2024-10-161h 08Beyond the WrenchFuture of Independent Collision ShopsCole Strandberg, Managing Director at Focus Investment Banking and Host of the Collision Vision Podcast, discusses three future growth options for single-location shops. He highlights helpful Small Business Administration (SBA) resources and examines opportunities arising from retiring boomer shop owners.View the video podcast on YouTubeAbout Our Guest:Cole StrandbergManaging Director, Focus Investment BankingHost, Collision Vision Podcastcole.strandberg@focusbankers.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:...2024-10-0955 minBeyond the WrenchAdvances in Auto BodyJason Garfoot, Global Portfolio Manager at 3M, started by custom painting motorcycle helmets for friends, which sparked his passion for the body and paint industry. Now at 3M, he is exploring “the science of why,” and gathering insights from forward-thinking industry leaders to continue to drive progress.View the video podcast on YouTubeAbout Our Guest:Jason GarfootGlobal Portfolio Manager, 3Mjgarfoot@mmm.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Sala...2024-10-021h 06Beyond the WrenchInspiring the Next Gen of TechniciansRyan Marrinan, Body Repair Trainer at the 3M Collision Repair Academy, began as a technician. Now, he helps shape future technicians by inspiring young people about automotive technology—explaining the “why” behind engineers’ designs and teaching technicians of all experience levels.View the video podcast on YouTubeAbout Our Guest:Ryan MarrinanBody Repair Trainer, 3M Collision Repair Academyrmarrinan@mmm.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pa...2024-09-251h 06Beyond the WrenchCustomer Care in the Service DriveDeron Lundgren, Zone Retailer Aftersales Manager at Subaru of America, shares strategies for improving customer relationships and driving new business. He discusses techniques such as evaluating inbound calls, using role-playing for team coaching, and conducting clear communication with customers to enhance the service experience.View the video podcast on YouTubeAbout Our Guest:Deron LundgrenZone Retailer Aftersales Manager, Subaru of Americadlundg@subaru.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:...2024-09-181h 10Beyond the WrenchUnderstanding ADASJay "Joern" Aebert, Master Technician, breaks down Advanced Driver Assistance Systems (ADAS)—simplifying everything from setting up ADAS in your shop and mastering the core knowledge needed to operate the technology, to creating the ideal space and environment for repairs.View the video podcast on YouTubeAbout Our Guest:Jay AebertMaster TechnicianConnect with Jay on LinkedInAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pay information fo...2024-09-111h 11Beyond the WrenchMaking Technician Training AccessibleDavid Boyes, President of Today’s Class, joins us to discuss how their company has made training more accessible for today’s technicians. Today’s Class focuses on the automotive aftermarket by creating personalized learning paths, adapting to ongoing industry advancements, and offering concise lessons that users can easily retain and build upon.View the video podcast on YouTubeAbout Our Guest:David Boyes, President, Today’s Classdboyes@todaysclass.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122W...2024-09-0459 minBeyond the WrenchUnderstanding Dealership FinancialsFrom valet to Dealership Academy Instructor at the National Automobile Dealers Association (NADA), Jim O'Donnell joins us to discuss financial management in a dealership. He highlights how 40-60% of gross profit comes from the fixed ops department, but it rarely gets the attention it deserves. Jim emphasizes the importance of focusing on fixed ops and offers tips for communicating financial information to the team.View the video podcast on YouTubeAbout Our Guest: Jim O'DonnellDealership Academy Instructor, National Automobile Dealers Association (NADA)odonnellj@nada.orgAbout...2024-08-281h 03Beyond the WrenchFostering Real Connections with Auto SchoolsMike Wiant, Regional Sales Representative at Shelby American, is a catalyst in the auto industry, driven by a passion for inspiring students and engaging with local schools. From initiating exciting events like, "Drive a Shelby to School Day" and “AutoBlast,” Mike is dedicated to getting students excited about careers in the auto profession. His efforts also support schools and help foster strong relationships between shops and schools.View the video podcast on YouTubeAbout Our Guest:Mike WiantCreator, AutoBlastRegional Sales Representative, Shelby Americanmike.wiant@gmail.com...2024-08-211h 06Beyond the WrenchMaster Technician Pays it Forward with PositivityAs an ASE Master Automotive Technician, Robert Solei's positive attitude and happiness are contagious both in the shop and throughout this episode. He walks us through his career, highlighting his early years as an automotive technician, discussing a life-changing event that shaped his outlook today, and sharing his honest opinion on the flat rate pay system.View the video podcast on YouTubeAbout Our Guest:Robert SoleiASE Master Automotive TechnicianConnect with Robert on LinkedInAbout Our Host:Jay GoninenCo-Founder & President, WrenchWay2024-08-141h 02Beyond the WrenchSupporting Skilled Trades ProgramsDanny Corwin from Harbor Freight Tools for Schools and Jay Abitz from Freedom High School discuss why shops, dealerships, manufacturers, and other businesses need to support skilled trades programs. They also dive into the struggles schools are facing, from budget cuts to a lack of administrative support.View the video podcast on YouTubeAbout Our Guests:Danny CorwinExecutive Director, Harbor Freight Tools for Schoolsdcorwin@hftforschools.orgJay AbitzAutomotive Instructor, Freedom High Schooljabitz@freedomschools.k12.wi.usSponsor:...2024-06-261h 04Beyond the WrenchTeacher Shortage CrisisMatt Kerhin, Technology & Engineering Teacher at Hartford Union High School, joins us to talk about the huge teacher shortage in technical education—from the impact of retiring teachers to training the next generation and the costs of retaining teachers.View the video podcast on YouTubeAbout Our Guest:Matt KerhinTechnology & Engineering Teacher, Hartford Union High Schoolmatt.kerhin@huhs.orgSponsor:Thermo KingAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122Wr...2024-06-121h 13Beyond the WrenchLeadership Transition—Going from Technician to ManagerRuss Green, Operations Officer at Machinery Advisors Consortium, expresses how top employers need good leaders to keep people happy. Understanding employees, proper career growth, and keeping up with the industry pace are key to nurturing future leaders.View the video podcast on YouTubeAbout Our Guest:Russ GreenOperations Officer, Machinery Advisors Consortiumruss.green@machineryadvisors.orgSponsor:Jasper Engines & TransmissionsAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:2024-06-051h 02Beyond the WrenchTechnician Pay Deep DiveTanner Brandt, President of Autodiag Clinic, discusses the value of evaluating your technicians’ actual take-home income and the necessity of proper pay plans when assessing technician compensation. Tanner also dissects WrenchWay’s recent Technician Pay Survey and Technician Compensation Tool.To see how much technicians are making in your area and to contribute your own data anonymously, visit wrenchway.com/pay.View the video podcast on YouTubeAbout Our Guest:Tanner BrandtPresident, Autodiag ClinicFollow Tanner on LinkedIn Sponsor:FullbayAb...2024-05-291h 02Beyond the WrenchImproving Your Dealership or ShopJay Marrazzo, General Manager of AIM Group, LLC, brings a fresh perspective on how shops and dealerships can improve by thinking of different departments as having different cultures. He also gets candid and discusses our industry's shortcomings.View the video podcast on YouTubeAbout Our Guest:Jay MarrazzoGeneral Manager, AIM Group, LLC jay@aimgroupsales.comSponsor:Sonic ToolsAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Technician...2024-05-221h 04Beyond the Wrench2024 Technician Pay Survey Results & Data ToolWrenchWay Co-Founders Jay Goninen and Mark Wilson dive into WrenchWay’s 2024 Technician Pay survey. The survey gathered data about pay and benefits from thousands of technicians across the country. WrenchWay processed the information and developed an evolving technician compensation tool available for free at wrenchway.com/pay. Download the video webinar: https://wrenchway.com/events/technician-pay-survey-results/ Sponsor:Jasper Engines & TransmissionsAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122About Our Guest:Mark WilsonCo-Founder & CEO, WrenchWay2024-05-1555 minBeyond the WrenchNavigating Automotive Technician EducationGeorge Arrants, Vice President at ASE Education Foundation, is back to clear up misconceptions about hiring employees under 18, discuss the shortage of teachers, and explore the impact that work-based learning can have on students.View the video podcast on YouTubeAbout Our Guest:George Arrants Vice President, ASE Education Foundationgeorge.arrants@aseeducation.orgSponsor:Thermo KingAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Technician Compensation Tool...2024-05-081h 05Beyond the WrenchRepairing Relationships in the Service DepartmentTrust in the service department is imperative to running an effective shop. Derrick King, Director of Fixed Operations at ClearShift, joins us to give honest advice every shop needs to hear. From the importance of having transparency with your employees to simply respecting their career aspirations, you don’t want to miss these tips!View the video podcast on YouTubeAbout Our Guest:Derrick KingDirector of Fixed Operations, ClearShiftderrick.king@clearshift.comSponsor:Sonic ToolsAbout Our Host:Ja...2024-05-011h 03Beyond the WrenchHow Do You Define Success?Fernando Miranda, Vice President of Transformers Institute, walks us through how everyone sets their own meaning of success in their career and life. He talks about how to create a positive mindset, ways to stay consistent through the highs and lows of life, and the importance of finding your inspiration.View the video podcast on YouTubeAbout Our Guest:Fernando MirandaVice President, Transformers Institutefernando@transformersinstitute.comSponsor:Jasper Engines & TransmissionsAbout Our Host:Jay GoninenCo-Founder & President...2024-04-241h 09Beyond the WrenchThe Impact of Digital Tools on Fixed Operations ManagementThere is a lot of technology that impacts service departments. The hard part is evaluating what software or digital tool could be useful for your shop. Corey Smith, National Fixed Operations Training Manager for APCO Holdings, LLC, discusses how to get team buy-in for new products, the importance of training on new technology, and how to evaluate post-implementation.View the video podcast on YouTubeAbout Our Guest:Corey SmithNational Fixed Operations Training Manager, APCO Holdings, LLCcsmith@apcoholdings.comSponsor:RepairPal...2024-04-1757 minBeyond the WrenchDealership Recruiting w/ WrenchWay & HireologyWrenchWay partners with Hireology to help dealerships better hire technician talent. Tiffany Czerwinski, Director of Automotive Partnerships at Hireology, discusses the impact this new partnership will have on dealership recruiting. She also addresses several challenges the automotive industry is currently facing, including talent shortages and the absence of clear career paths. Lastly, she offers dealers valuable recruiting tips you won’t want to miss!View the video podcast on YouTubeAbout Our Guest:Tiffany CzerwinskiDirector of Automotive Partnerships, Hireologytczerwinski@hireology.comSponsor:Wind Ri...2024-04-101h 06Beyond the Wrench2023 Voice of Technician Survey ResultsEnjoy this previously recorded webinar where WrenchWay Co-Founders, Jay Goninen and Mark Wilson, discussed the findings from WrenchWay’s 2023 Voice of Technician Survey. With over 650 responses from technicians, students, and other industry professionals, the survey uncovered feedback on job satisfaction levels, what individuals look for in an employer, and ways the industry can improve. Links to the full report and webinar are in the show notes.(8:19) What Technicians Want(18:58) Preferred Pay Structures(30:19) Technician Work Schedules(37:54) Satisfaction Levels with Employer(57:39) Key Takeaways & QuestionsResources:2023 Voice of Tec...2023-12-131h 06Beyond the WrenchAll About CultureCulture is a big buzzword, but what does it actually mean? Dan Bredeson, Founder of Lead Front Consulting LLC and Author of the Amazon Bestseller "Seeds of Culture,” defines culture simply as, “how we do things.” In this episode, Dan breaks down all things culture, explains its historical significance, stresses the importance of building your credibility bank as a new leader, and so much more!(3:39) Dan’s Background(20:46) Summarizing Culture(27:40) New Leadership for a Failing Team(34:56) Creating a Psychologically Safe Environment(42:13) Building Credibility as a Leader(48:58) Climate of CultureAbout Ou...2023-11-081h 06Beyond the WrenchBonus Episode: Flat Rate’s Contribution to the Technician ShortageIn this bonus episode, we replay a recent WrenchWay roundtable discussion about flat rate. Our panelists Russel Wickham from Country II and Jon Boyd from James Matthews Ford, LLC. engage in conversation about their opinions on flat rate and how it’s impacting the industry. They also give advice on how to improve the flat rate system along with more insight on how flat rate impacts technicians.(7:11) Experiences with Flat Rate(13:08) What Does Flat Rate Mean?(22:04) The “Why” Behind Flat Rate(31:04) Flat Rate’s Impact on Technicians(39:50) How to Improve the Current Flat Rate Sys...2023-08-041h 05Beyond the WrenchAnniversary Special: An Inside Look at the Good, Bad, & Ugly at WrenchWayIn this episode, Jay Goninen is joined by Mark Wilson, Co-Founder & CEO, and Sara Kerwin, Director of Marketing at WrenchWay, to discuss the unfiltered truth about WrenchWay’s three-year journey in the automotive & diesel industry. The team discusses lessons they’ve learned, changes they’d like to see in the industry, and some hard truths that shops and dealers need to hear. Plus, they give some shoutouts to some industry all-stars. (5:48) WrenchWay’s Special Limited Time Pricing(26:23) Biggest Industry Frustration(37:30) How WrenchWay Has Made a Difference(41:49) Industry All-Star Shoutouts(48:56) Future of Technician Recruiting(55...2023-07-261h 05Beyond the WrenchFuture of the Diesel IndustryHouman “HK” Kashanipour, CEO & President of Alliant Power, joins us to talk about the changes and growth diesel shops are facing. HK also discusses the changes Alliant Power has gone through, what it will take to attract future diesel technicians, and how dealers can stay profitable while the industry changes.(1:32) Growing & Serving Customers(10:46) Rebranding Alliant Power(18:06) Keeping Up With Trends(32:50) Attracting Future Diesel Techs(49:17) Creating a Strong Foundation for ChangeResources:Download the free WrenchWay mobile app:App StoreGoogle PlayAbout Our Host...2023-07-0558 minBeyond the WrenchIndustry Gaps in Attracting Gen Z TechniciansThere are a lot of gaps in the industry regarding pay, culture, and more that are affecting our ability to attract the next generation of technicians. In this episode, John Fallows, Industry Development Specialist at the School District of Philadelphia, shares what his students are facing when entering the industry, ways shops can better structure their internship programs, and how he has built credibility with his students. (8:56) Gaining Credibility with Students(12:25) Future of Post-Secondary Programs(22:03) Importance of Shop Culture(31:43) Pay Gaps(47:49) Structuring Shop Internship ProgramsResources:2023-06-141h 04Beyond the WrenchFinding Growth in FailureVictoria Thomas, CFO & Co-Owner of Kellymoss Inc. joins us on this week’s episode to discuss the growth that comes from failure and having the right mindset. Victoria and host, Jay Goninen, also cover the lack of women in automotive, the value of telling your story, and how to overcome the financial barrier of motorsports to get started in racing.(1:51) Victoria’s Background(16:03) The Story of Kellymoss Inc.(27:38) Growth That Failure Causes(45:03) Lack of Women in Automotive(57:02) Future of MotorsportsResources:Refer your industry friends to WrenchWay and earn free...2023-05-241h 03Beyond the WrenchEmploying Workers Under 18We hear a lot of shops say, “For insurance reasons, my shop can’t hire workers who are under 18-years-old.” Our response to them is usually, “Are you sure?”In this week’s podcast, Matthew White who is the Bureau Director at the Wisconsin Department of Workforce Development, educates us on how easy it can be to hire youth apprentices, and offers useful employment resources for shops and employees.(1:37) Matthew’s Role & Background(12:37) Employment Resources for Shops(28:38) Myths & Processes for Hiring Workers Under 18(46:06) Benefits of Implementing Youth Apprenticeships(54:51) Minors Using Hoists/Lifts2023-05-101h 02Beyond the WrenchProgressive Auto Body ManagementAndrew Batenhorst, Body Shop Manager at Pacific BMW, brings progressive thinking to the collision repair industry. In this episode, hear how he is going above and beyond to improve the industry, the ways he keeps in touch with his staff, and how he introduced meditation at the shop. (6:29) Andrew’s Background(13:08) Struggling to Find Talent(24:34) Keeping Staff Happy(38:07) Meditating at the Shop(45:27) Manager & Technician Relationships(57:42) Future of the Collision IndustryHelp us reach 1,000 Schools on WrenchWay. Refer a school by emailing info@wrenchway.com or checking out our website.2023-05-031h 03Beyond the WrenchBuilding a Successful Shop ft. Josh Sellers, Auto Express of HamiltonAs the Owner of Auto Express of Hamilton, Josh Sellers has grown a lot and is still growing from his experiences. Tune into this episode to hear some lessons he has learned during customer interactions, find out the importance of listening to your staff and peers, and gain tips for building an amazing shop culture. (6:44) Learning from Other Shops(16:47) Good Shop Culture(36:51) Evolving into a Great Place to Work(45:39) Listening to Your StaffResources:Auto Express of Hamilton on WrenchWayHelp us reach 1,000 Schools on WrenchWay. Refer a...2023-04-051h 03Beyond the WrenchBecoming a Great Place to Work ft. Eric Chester, The Center for Work Ethic DevelopmentThe workforce has changed since generation “why” grew up and stopped conforming to yesterday’s habits. Eric Chester, Founder of The Center for Work Ethic Development and author of several leadership books, understands this more than most. Listen in on this episode to learn more about what it means to be relentlessly recruiting, how to evolve your shop with the changing workforce, and much more! (1:26) Eric’s Background(6:50) Evolving Workforce(23:28) Becoming Fully Staffed(37:45) Fishing vs. Hunting(45:34) Always be RecruitingResources:WrenchWay School AssistDownload the free Wre...2023-03-291h 02Beyond the WrenchAuto Racing in High School ft. Jonathan Eckelberg, High School Racing AssociationRacing is more than going fast and turning left. Students can gain real-life experience and technical skills by racing and being a part of a racing team.Jonathan Eckelberg, Director of the High School Racing Association (HSRA), understands the benefits of auto racing and has taken his family’s passion and career of racing to the next level. In this week’s episode, learn about HSRA’s mission to grow the number of youth auto racers and the positive effects their organization has had on the auto industry.(1:31) About HSRA(10:17) Racing Risk & Skill Misconceptions(2...2023-03-0152 minBeyond the WrenchTransitioning from Technician to Shop Owner ft. Gabriel Christian, Import PerformanceFew technicians make the hard leap to shop owner. In this week’s episode, Gabriel Christian, Owner of Import Performance Auto Repair, walks us through his journey from technician to owner, discusses lessons he has learned while being in the industry, and stresses the impact of a good service advisor.(1:13) Gabe’s Background(10:06) Engineer & Car Manufacturer Appreciation(21:36) Lessons Learned as a Tech(36:05) Early Management Training(48:46) Technician Consistency & EfficiencyResources:Download the free WrenchWay mobile app:App StoreGoogle PlayAbout Our Host:2023-02-221h 06Beyond the WrenchBudgets, Benefits, and Flexibility ft. Rob Frohwein and Kathryn Petralia, Keep FinancialAs a technician, managing your budget and making wise purchases isn’t always easy. In this episode, Rob Frohwein and Kathryn Petralia, Co-Founders of Keep Financial, share their expertise on how technicians and shops can discuss pay, benefits, flexibility, and advice on budgeting. (1:23): Guests Background(8:19) Removing Barriers to Make Life Easier(11:31) Discussing Pay with Employees(15:00) How a Company Uses Keep Financial(23:38) Teaching People How to Budget(32:53) Using Flexibility as a Recruiting Tool(41:46) Advice on How to Approach BenefitsResources:Download the free WrenchWay mobile app:...2022-12-2852 minBeyond the WrenchBreaking Down Supply Chain ft. Tim Eisenmann, TorqataAre you fully leveraging data to boost customer satisfaction?Tim Eisenmann, CEO of Torqata, joins us to discuss how shops can use data as a tool to help predict supply chain issues.(1:22) Guest Background(10:07) The Decision-Making Process of Starting a Business(16:08) Understanding Inventory and Carrying Capacity(24:56) Tracking Data and Using it to Be Successful(34:20) The Effects Outside Elements Have on Tracking Data(42:12) Comparing Commonalities Between Shops(47:21) The Future of AnalyticsResources:Have a guest or topic...2022-12-0755 minBeyond the WrenchThe Future of Analytics and Service ft. Marcus Aman, BayleyIn this week’s episode of Beyond the Wrench, Marcus Aman, CEO and Co-Founder of Bayley Service Intelligence joins us to talk about the tool he created to help shops measure data and increase profit, the importance of analytics, and the future of service work. Resources:Learn more about WrenchWay Shop TalkRegister for our "How to Conduct Successful Technician Performance Reviews" roundtableDownload the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Pla...2022-11-1656 minBeyond the WrenchThe Value of a Technician ft. Josh Arnold, Toyota of CorvallisIn this week’s episode of Beyond the Wrench, we are joined by Josh Arnold, Master Technician, Toyota of Corvallis. Josh walks us through a tool he created to track his hours, the importance of paving a career path, and advice for young technicians.Resources:Download the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayja...2022-10-1957 minBeyond the WrenchMobile Diagnostics ft. Joel Adcock, Precision DiagnosticsLike the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, Joel Adcock, Director of Business Development, Precision Diagnostics joins us to discuss finding quality diagnostic technicians, how he keeps up with the changes in technology, and the process behind being a mobile technician. Resources: Learn more about WrenchWay Shop TalkDownload the free WrenchWay app in the App Store or on Google Play:App...2022-08-0357 minBeyond the WrenchRecruiting Technicians Today ft. Morgan Dolan, U.S. XpressLike the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Morgan Dolan, Sr. Maintenance Recruiting Manager, U.S. Xpress. Morgan shares with us how she looks for quality candidates, some of the challenges in recruiting, and the overall candidate experience in recruiting. About Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122Ab...2022-07-2758 minBeyond the WrenchBarriers of Entry to Becoming a Technician ft. Eric Villa, Diesel Garage FoundationLike the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Eric Villa, CEO & Founder, Diesel Garage Foundation. Eric shares with us some of the biggest barriers he sees for young people looking to join this industry and become an automotive, collision, or diesel technician.Resources:Download the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.appl...2022-03-1656 minBeyond the WrenchA Marketer's Guide to Recruiting ft. Sara Kerwin, WrenchWayLike the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Sara Kerwin, Director of Marketing, WrenchWay. Sara shares how shops can get a leg up when recruiting technicians by thinking like a marketer. She talks about how to think outside the box when recruiting, provides us with recruiting tips, and discusses how shops can implement a plan for recruiting.Resources:Learn more about Wren...2022-02-2352 minBeyond the WrenchFinding Success With Flat Rate ft. Sal Raschilla, Healey HyundaiIn this week’s episode of Beyond the Wrench, we are joined by Sal Raschilla, Shop Foreman, Healey Hyundai. Sal shares with us techniques on how to be successful on flat rate, how to maximize opportunities on flat rate, and how to balance time to be successful.Resources:Learn more about WrenchWay Top Shops: https://wrenchway.com/top-shops/Download the free WrenchWay app in the App Store or on Google Play:- App Store: https://apps.apple.com/us/app/id1534587616- Google Play: https://play.google.com/store/apps/details?id=co...2022-02-021h 00Beyond the WrenchHow to Build an Automotive/Diesel Program ft. Lindsey Trent, Ryder System Inc.Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Lindsey Trent, Business and Customer Development Manager, Ryder System, Inc. Jay and Lindsey sit down to discuss how to build an automotive/diesel program in schools, creating a career pathway for students, sparking kids' interest in the industry, and much more!Resources:Learn more about WrenchWay School Assist: https://wrenchway.com/solutions/schools/Download the...2022-01-2651 minBeyond the WrenchHiring High Performance People ft. Trip Bruce, Halmar Friesen RacingLike the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Trip Bruce, General Manager, Halmar Friesen Racing as he shares with us amazing stories about his career and what he looks for when hiring top quality employees.Resources:Download the free WrenchWay app in the App Store or on Google Play:- App Store: https://apps.apple.com/us/app/id1534587616- Go...2022-01-1954 minBeyond the WrenchWrenchWay 2021 Recap ft. Mark Wilson, WrenchWayLike the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Mark Wilson, Co-Founder & CEO, WrenchWay, to recap what WrenchWay has learned and accomplished in 2021. In 2021, we’ve had a lot of success with Top Shops, Reverse Job Posts, School Assist, and so much more. With opportunities to release new features for our tools, we continue to see growth and improvement. Our mission is to help solve the technician shortage and he...2021-12-2943 minBeyond the WrenchCreative Ways Shops Can Engage Students, ft. Christen Battaglia, WrenchWayLike the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Christen Battaglia, Director of Strategic Partnerships, WrenchWay to discuss creative ways to engage students. We are talking about how to stand out to students in the industry, how to connect with students, and educating parents on the industry.About Our Host:Jay GoninenCo- Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122About Our...2021-11-2452 minBeyond the WrenchEverything You Need to Know Before TechMission 2021 ft. Sara Kerwin, WrenchWayLike the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench we are joined by Sara Kerwin, Director of Marketing , WrenchWay to discuss everything you need to know before TechMission 2021. We cover how TechMission started, the purpose of TechMission, topics of TechMission 2021, and much more! About Our Host:Jay GoninenCo- Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122About Our Guest:Sara KerwinDirector of M...2021-11-0316 minBeyond the WrenchUsing Augmented & Virtual Reality to Appeal to Younger Generations ft. Michael Carbenia, zSpaceLike the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week's episode of Beyond the Wrench we are joined by Michael Carbenia, Sr. Executive Director of Workforce, zSpace. Michael shares with us details about what zSpace is doing, how the industry is changing, how shops can take advantage of zSpace technology, and much more!About Our Host:Jay GoninenCo- Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122About Our Guest:Michael Ca...2021-10-2751 minBeyond the WrenchIs Your Shop a Great Place to Work? ft. Kate Beirowski, WrenchWayLike the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Kate Beirowski, Director of Sales, WrenchWay. We dive into how to tell if your shop is a great place to work. We discuss the importance of culture in a shop, what makes a shop stand out, and more!About Our Host:Jay GoninenCo- Founder & President, WrenchWayjayg@wrenchway.com | 608.716.21222021-09-2241 minBeyond the WrenchHow Shops and Schools Can Guide Kids Into The Automotive Industry ft. Dan Klecker and Margaret RaganFollow & rate the Beyond the Wrench Podcast on Apple Podcasts, Google Podcasts, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench we are joined by Dan Klecker and Margaret Ragan to discuss how shops and schools can work together to get more students involved in the automotive industry, youth apprenticeship programs, and much more!About Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122About Our Guests:Dan KleckerState Education Director, WATDAdklecker@watda.org...2021-08-2555 minBeyond the WrenchSimplifying the Job Search Process for Technicians ft. Mark Wilson, WrenchWayFollow & rate the Beyond the Wrench Podcast on Apple Podcasts, Google Podcasts, or wherever you get your podcasts!Finding a new job as a technician is terrible. There are hundreds of job openings to search through and all job postings look the same. Listen in as Mark Wilson, Co-Founder & CEO, WrenchWay, talks about Reverse Job Posts, the newest feature in the WrenchWay Insiders mobile app that simplifies the job search process for technicians.About Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122About Our Guest:Mark Wilson2021-07-1442 minBeyond the WrenchTechnician Training — Separating the Best Shops From the Rest ft. Jill Trotta, RepairPalLike the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!This week, we welcome Jill Trotta, Vice President/GM, Industry, Sales, and Certification at RepairPal to the podcast. We talk about how the best-in-class shops are providing their technicians with regular training to ensure they’re staying up-to-date on the latest technology in the industry. We also discuss where shops can find training opportunities for their technicians, how to prioritize different types of training, and how to measure the ROI of technician trai...2021-06-3058 minBeyond the WrenchNew at WrenchWay: School Connect & Activity Tracker | Mark Wilson, WrenchWayLike the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!This week, Mark Wilson, Co-Founder & CEO of WrenchWay, joins us again to discuss what’s new with WrenchWay. We discuss the new School Connect tool that allows schools to connect with local shops, and the new activity tracker that allows shops to always be recruiting.About Our Host:Jay GoninenCo- Founder & President, WrenchWay jayg@wrenchway.com | 608.716.2122About Our Guest:Mark...2021-04-2026 minBeyond the WrenchThe Missing Step to Successfully Recruiting Technicians | Mark Wilson, WrenchWayLike the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!For the final episode of 2020, we’re talking with Mark Wilson, CEO of WrenchWay & Find A Wrench. We discuss the importance of understanding the process a technician goes through from the time they are made aware of a job opening to the time they are hired. There is a major step in the technician’s job search process that shops and dealerships are failing to address when trying to attract the ideal candid...2020-12-1551 minBeyond the WrenchWrenchWay Insiders: New Mobile App for Technicians | Mark Wilson, WrenchWayLike the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!There’s a new mobile app that was just released called WrenchWay Insiders. The app gives technicians, service advisors/managers, and industry professionals a place to voice their opinions on different issues in the industry (and rewards them for doing it). It’s a fun way to give feedback that will help improve the industry for existing and future techs. We’ve brought back Mark Wilson, CEO of WrenchWay, this week to give a r...2020-10-2724 minBeyond the WrenchWrenchWay: Where Shops Go to Find Techs & Techs Go to Find Shops | Mark Wilson, WrenchWayLike the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!Today we’re meeting with Mark Wilson to get the latest updates on our newest platform for technicians and shops, WrenchWay. Similar to a “Zillow for technicians,” techs use WrenchWay to find out what it’s really like to work at shops in their area, and shops can show why techs love working for them. Listen in to hear about how things are going with the new platform and what’s coming in...2020-07-0930 minBeyond the WrenchIntroduction to Beyond the Wrench | Jay Goninen, Find A WrenchLike the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!Welcome to Beyond the Wrench! In this short introduction, our host, Jay Goninen, President and Founder of Find A Wrench, shares a little bit about his background and what led him to start the Beyond the Wrench podcast. From growing up working in his dad’s shop in rural Wisconsin, to writing a business plan for Find A Wrench at his newborn son’s side in the NICU, Jay shares his pas...2020-03-1908 min