Shows
Highly AdaptiveExcellence in Execution with Eric GreggSummary
In this eye-opening episode of Highly Adaptive, Jeff Pelliccio and Erin McKenzie welcome Eric Gregg, founder of ClearlyRated and the driving force behind Best of Staffing, to tackle a paradox that's plaguing the industry: why firms with identical strategies, tech stacks, and training can deliver wildly different client experiences from office to office.
Drawing from over two decades of measuring what actually matters in staffing, Eric reveals a startling truth—over half of all quits and fires happen within the first week, with more than half of those occurring on the first day. Yet most firms sp...
2025-11-1239 min
Highly AdaptiveWinning Relationships with Casey JacoxSummary
In this game-changing episode of Highly Adaptive, Jeff Pelliccio and Erin McKenzie sit down with Casey Jacox, top sales coach and former #1 producer at Kforce, to decode why relationships—not deals—determine success in staffing. Sporting his elite Seattle Mariners mustache (a story worth hearing), Casey delivers hard truths about why most staffing professionals are getting relationships completely wrong.
Drawing from his journey from executive to entrepreneur, Casey reveals the moment in Dallas when he discovered the core principle that would reshape his entire approach: "Win people, not just deals." This insight led to his book "Win...
2025-10-1541 min
Highly AdaptiveThe Power of NetworkingIn this candid episode of Highly Adaptive, Jeff Pelliccio and Erin McKenzie tackle the lost art of professional networking, revealing why most people are getting it completely wrong. Opening with their own connection story (spoiler: neither can remember exactly when they met, yet feel like they've known each other forever), they explore what authentic networking really means in today's transactional world.
The hosts confront the generational divide head-on—where older professionals view networking as relationship-building while younger generations often treat it like a vending machine for immediate needs. Through personal examples and hard truths, Jeff and Erin di...
2025-10-0826 min
Highly AdaptiveThe Power of Differentiation with Kim HendersonSummary
In this game-changing episode of Highly Adaptive, Jeff Pelliccio and Erin McKenzie sit down with Kim Henderson, former $100 million agency founder and Managing Director of Cobalt Compass, to decode what it really takes to stand out in today's cutthroat staffing market.
Starting from her unexpected entry into staffing after face-to-face mortgage collections (yes, really), Kim shares the hard-won strategies that transformed her from a newcomer into an industry powerhouse. She reveals how accidental discoveries in government contracting led to systematic approaches for dominating niche markets—including becoming a cleared facility that could obtain secret and top-secret cl...
2025-10-0139 min
Highly AdaptiveUnlocking Your Potential with Tom ErbSummary
In this actionable episode of Highly Adaptive, Jeff Pelliccio and Erin McKenzie sit down with Tom Erb, President of Tallann Resources and one of staffing's most respected thought leaders, to decode the four mindsets that separate industry champions from the rest of the pack.
With over 30 years in the trenches, Tom reveals why success isn't about having the right skills—it's about approaching your work with the right mindset. Drawing from his experience managing teams, building businesses, and now consulting with hundreds of firms, Tom breaks down exactly how top performers think differently about their daily ac...
2025-09-2424 min
Highly AdaptiveQ4 Priorities and EOY HousekeepingSummary
In this tactical episode of Highly Adaptive, Jeff Pelliccio and Erin McKenzie deliver a comprehensive playbook for staffing leaders ready to finish the year strong and position themselves for 2026 success. Moving beyond typical year-end scrambles, they provide specific housekeeping tasks that transform Q4 from a finish line into a launch pad.
The conversation opens with Erin's hilarious pear-canning saga (yes, really) before diving into the critical tech and marketing audits that separate prepared firms from those stumbling into the new year. Jeff and Erin break down their respective domains—technology operations and marketing strategy—offering battle-tested chec...
2025-09-1722 min
Highly AdaptiveConstant Change & EvolutionSummary
In this pivotal episode of Highly Adaptive, Jeff Pelliccio and Erin McKenzie tackle the accelerating pace of change that's forcing staffing leaders to abandon siloed operations for survival. Opening with Erin's hilarious pear-falling saga (a perfect metaphor for relentless market shifts), the hosts dive into why cross-departmental collaboration has evolved from "nice to have" to "adapt or die."
The conversation reveals a fundamental shift: market changes, technology demands, and behavioral shifts are happening simultaneously—a concert of disruption the industry hasn't faced before. From sales teams struggling to be heard with outdated playbooks to marketing facing al...
2025-09-1023 min
Highly AdaptiveEOY Staffing Industry Events 2025Exciting Fall 2023 Conference Roundup: AI, Tech, and Business Strategies
In this episode, we dive into the bustling fall conference season, discussing key events from Dallas to Orlando to Vegas. Highlights include SIA Collab X, TempNet Fall Conference, Thrive Live, ASA Staffing World, and the SIA Healthcare Staffing Summit. We cover noteworthy sessions on AI, tech advancements, business strategies, leadership development, and compliance in the evolving workforce landscape. Don't miss our recommendations for must-attend sessions and insights into maximizing your conference experience.
2025-09-0321 min
Highly AdaptiveThe Highly Adaptive MindsetSummary
Welcome to the inaugural episode of Highly Adaptive, where hosts Jeff Pelliccio and Erin McKenzie tackle the industry's biggest challenge: drowning in noise while starving for actionable insights. In a landscape cluttered with sales pitches disguised as advice, this podcast emerges as the decision-ready resource staffing and consulting leaders actually need.
The hosts bring complementary perspectives forged through decades in the trenches. Jeff's journey from customer service to sales to staffing automation reflects the industry's evolution, while Erin's progression from sales to technology strategy embodies the adaptive mindset they champion. Together, they promise something refreshingly different...
2025-08-2821 min
Staffing Technology with Maurice FullerJeff Pelliccio, Allied InsightMaurice and Jeff Pelliccio, Founder and CEO of Allied Insight, talk innovative marketing for the staffing industry. Links mentioned in this episode https://alliedinsight.com/
2023-02-1317 min
You Own the Experience PodcastState of Recruitment Marketing 2023 with Jeff Staats, Lesly Cardec, & Jeff PelliccioWelcome to 2023 and the new and improved You Own the Experience Podcast or YOE Podcast, as Lauren and Rob often to it.
Let's kick off the year with our predictions and must DOs for Recruitment Marketing.
This year we sat down with 2 YOE veterans, Jeff Staats of Haley Marketing, & Jeff Pelliccio of Allied Insight. Our new panelist is a Staffing Industry Veteran, Lesly Cardec of Clearedge Marketing. The Quintet focused on the following:
Ensure your basics are working; think website, email, social media, and reputation management.
Automation does not make you modern, especially if your w...
2023-01-0351 min
You Own the Experience Podcast2022 in Review: Looking back at our Recruitment Marketing Prediction with Kelli Schutrop, Jeff Staats, & Jeff PellicioIn this week's episode, we look back at our 2022 Marketing Prediction episode. Robert Mann and Lauren B. Jones are joined by the triumvirate of Jeff Staats (CMO at Haley Marketing), Jeff Pelliccio (Founder of Allied Insight), and Kelli Schutrop (formerly Director of Sales & Marketing at PARQA now VP of Sales & Marketing at MadeCraft), all of whom bring deep and broad knowledge of the developing role of technology and evolving marketing strategy in the world of staffing.
Here the group chats about how the industry has quickly switched from being somewhat tech-phobic to perhaps overeager. Some firms are be...
2022-12-1343 minYou Own the Experience PodcastThe why & how to productize your recruitment brand with Jeff PelliccioIn this week's episode of the podcast, Lauren and Rob sit down with the CEO of Allied Insight, Jeff Pelliccio.
Jeff is a fractional CMO for the Staffing & Recruiting industry and came to chat about how to create brand-centric competitive advantages. If that seems complex, don't worry the trio discusses what that means and tips to get started in the episode.
The trio covers:
learning from the large companies to productize their brand-centric advantages (ie AirBnb's AirCover, Apple's Apple Care, American Express Membership Rewards)
how to get started on branding your 'advantage' or even you...
2022-07-1927 min
You Own the Experience PodcastBack to Marketing and Tech Basics with Jeff Staats, Jeff Pelliccio, and Kelli SchutropOn this episode of the You Own The Experience podcast, Robert Mann and Lauren B. Jones are joined by the triumvirate of Jeff Staats (CMO at Haley Marketing), Jeff Pelliccio (Founder of Allied Insight), and Kelli Schutrop (Director of Sales and Marketing at PARQA), all of whom bring deep and broad knowledge of the developing role of technology and evolving marketing strategy in the world of staffing.
Here the group chat about how the industry has made a quick switch from being somewhat tech-phobic to perhaps overeager. Some firms are beginning to put the cart before the...
2021-12-0143 min