Shows
Tow Business PodcastCurrent News and Discussions - 144In this episode of the Tow Business Podcast, we explore the current challenges and opportunities within the towing industry. We discuss the resilience required to handle issues such as employee turnover and staffing shortages as we gear up for winter. The conversation turns to regulatory changes, particularly the FMCSA's transition to digital medical cards, examining its implications and the concerns it raises within our workforce. We share cautionary tales about rescue operations in adverse weather, emphasizing preparedness and safety culture. Our marketing segment considers creative promotional strategies to engage clients, while also reflecting on optimizing employee roles and...2025-06-3059 min
Tow Business PodcastDOT Compliance With Brian Riker - 143In this episode, we speak with Brian Riker, a DOT compliance expert in the towing industry. He addresses common misconceptions about towing regulations and highlights the importance of operational compliance for liability management. Brian shares insights on establishing a compliant towing business, the significance of proper record-keeping, and the potential consequences of non-compliance. He offers practical strategies for enhancing safety and training while emphasizing that prioritizing compliance is crucial for protecting both the business and its drivers. Chapters 0:27 Introduction and Acknowledgements 0:53 Coping with Loss in the Industry 4:45 Guest Introduction: Brian Riker 5:36 Importance of Compliance in Towing 10:05 Under...2025-06-091h 06
Tow Business PodcastWhich One Are You? - 142In episode 142 of the Tow Business Podcast, we explore the dynamics between towing industry owners and employees. We discuss different owner communication styles and their effects on team morale, advocating for operational transparency and accountability. The conversation covers the role of AI in hiring, teamwork in field operations, and the importance of clarity in company policies to prevent miscommunication. We emphasize fostering a positive work environment through effective communication and responsibility, reinforcing professionalism across the board. 0:27 Introduction to Tow Business Podcast 2:01 Seasonal Housekeeping in Towing 5:05 Embracing AI in Employee Reviews 7:53 Enhancing Recruitment with AI 10:57 Importance of Safety...2025-05-191h 01
Tow Business PodcastTalking Peer Groups With Bert King - 141 Chapters 0:27 Introduction to the Tow Business Podcast 1:47 Florida Tow Show Recap 5:50 New Initiatives in Towing 10:21 Owner's Groups Discussion 18:24 Consulting Insights from Burt King 32:31 The Role of Ego in Business 46:39 Marketing Strategies for Towers 47:27 Interest in Owner's Groups 1:02:14 Personal Experiences and Accountability 1:13:53 Contact Information and Closing Remarks Long Summary In this episode of the Tow Business Podcast, we delve deep into the intricacies of the towing industry, drawing insights from our recent experiences and interactions at the Florida Tow Show and the Tow Summit. The conversation kicks off with reflections on the weather's impact on business. We touch on the fluctuating attendance...2025-04-281h 16
Tow Business PodcastTow Summit Highlights - 140Chapters 0:27 Introduction to Tow Business Podcast 0:46 Spring Break and Florida Tow Show 11:00 AI in the Towing Industry 25:10 Compliance and Safety Insights 32:43 Marketing and Business Growth 43:32 Future Innovations in Towing 52:21 Conclusion and Wrap-Up Brief Summary In this episode, we discuss key topics in the towing industry with my co-host Brad, including our experiences at the Florida Tow Show and insights from the ATRI Report on anti-predatory towing measures. We highlight the impact of economic uncertainties and tariffs on our operations, as well as the potential of AI to enhance efficiency while preserving human interaction. Our conversation emphasizes the impo...2025-04-1453 min
Tow Business PodcastHow Are You Dealing With Increased Costs - 139In this episode, I team up with Brad to discuss the latest in the towing industry, sharing personal updates and the impact of recent weather events on our operations. We explore effective marketing strategies, highlighting the importance of targeted advertising and the need to address rising operational costs through rate adjustments. We share insights on competition and insurance challenges, emphasizing the necessity for operators to stay informed about regulatory issues. I wrap up with a light personal note and invite listener feedback, promoting safety and professionalism in the towing community. Chapters 0:24 Introduction to Tow Bu...2025-03-311h 01
Tow Business PodcastYou Broke My Broken Liftgate! - 138 In this episode of the Tow Business Podcast, Jeff shares his whirlwind experience dealing with four different tow truck companies during a recent trip, offering insights on customer service and efficiency in the industry. Brad discusses the challenges of replacing one of his trucks, weighing the options and costs involved. Jeff then wraps up with two wild stories about bogus damage claims on liftgates—shedding light on the importance of documentation and protecting your business from false accusations. Tune in for real-world lessons, industry talk, and a few laughs along the way! 2025-03-1051 min
Tow Business PodcastStraight From Traxero - 137Traxero's CEO Chris Landis and SVP, Sales Jillian Grassetti come on to discuss their State of the Industry Report Brand and I discussed on a recent show. After that, we get into the Traxero / Autura merger and what it means for the towing industry.2025-02-0359 min
Tow Business PodcastScam Talk With Dennis McGowan - 136Welcome to the Tow Business Podcast, the towing industry’s longest-running show, where we dive deep into the latest news, insights, and innovations that can help you grow your tow business. Each episode is crafted to provide a wealth of information and promote professionalism in the industry and within your community. Our distinguished hosts, Jeff and Brad, bring together their diverse experiences and viewpoints to foster thoughtful discussions on the challenges and triumphs faced by today's towing professionals. In this podcast, our discussion often traverses various pressing topics, including real-time weather challenges that impact the towing business, such as the in...2025-01-201h 20
Tow Business PodcastThe Winner Is... - 135In this episode of the Tow Business Podcast, we examine the challenges and trends in the towing industry as we close out 2024. Key topics include scams targeting towing professionals and insights into the Traxero-Autoro merger. We share personal experiences with scams, highlight the necessity for valid information sources, and analyze economic trends affecting the market. We wrap up by celebrating listener engagement and encourage feedback as we finally announce the winner of the Whiskey Set. 0:24 Introduction to Tow Business Podcast 0:51 Upcoming Shows and Topics 7:29 Marketing and Software Solutions 8:51 The Importance of Accurate Information 17:26 Navigating Insurance Questions 31:40 Observations on B...2025-01-0648 min
Tow Business PodcastPositive Tow Company News - 134In this episode of the Tow Business Podcast, we explore the unique challenges faced by the towing industry during the holiday season, sharing personal stories and insights. I discuss my struggles with managing health insurance for our employees amidst rising costs and the significance of providing meaningful benefits. We delve into the legislation affecting the industry, highlighting our advocacy efforts in response to the FTC's junk fee rule and the need for ongoing vigilance. The conversation shifts to uplifting anecdotes from the towing community, emphasizing the positive impact we can have. We also address practical issues such as chargebacks...2024-12-2358 min
Tow Business PodcastTraxero Tow Industry Report -133 Chapters 0:25 Introduction to Tow Business Podcast 0:50 Opening Dialog 8:01 Remembering Irvin Johns 9:39 Traxero's 2024 State of Towing Report 46:57 Marketing Opportunities for Towing Businesses 1:04:53 Conclusion and Acknowledgments **Tow Business Podcast**: Your Ultimate Source for Towing Industry Insights In this episode, titled "Show 133," co-hosts Jeff and Brad share their thoughts and experiences related to the towing industry, while diving deep into the recently released 2024 State of Towing Annual Report by Traxero. As the longest-running podcast in the towing industry, the Tow Business Podcast aims to deliver crucial information and news to help listeners grow their businesses while promoting professionalism within the fie...2024-12-021h 06
Tow Business PodcastWhere Are The Unicorns? - 132In this episode of the Tow Business Podcast, I team up with co-host Brad to explore the challenges in the towing industry, focusing on leadership and professional growth. We discuss the importance of mentorship for aspiring leaders, the lack of initiative among some employees, and the need to foster accountability within our teams. We also cover effective communication between management and operators, the complexities of safety bonus programs, and the risks of 1099 employment. I encourage listeners to strive for excellence and embrace their leadership responsibilities, aiming to cultivate a new generation of leaders in the towing industry. 2024-11-181h 03
Tow Business PodcastBeating a Dead Horse - 131Unfortunately, there are many topics we feel need to be revisited time and time again. These are a few of those topics. Chapters 0:24 Welcome to Tow Business Podcast 0:51 Season 18 Begins 8:24 Mountain Biking in Bentonville 8:41 Innovations in Towing Equipment 15:24 The Challenges of Starting a Towing Business 32:40 Tackling Towing Scams 34:14 The Importance of Marketing 34:23 Investing in Employee Training 50:05 Rigging Inspections and Safety 59:50 Reflections on Podcasting and Collaboration 2024-11-041h 02
Tow Business PodcastThe Good the Bad and the Ugly - 130I stumbled across a few towing news websites I hadn't seen before. Without surprise, the majority of stories were negative but we found one good story about a tower in Georgia. We discuss some of the tops stories we found on these Geocities era websites. Miller Industries Traxero Harbinger Marketing HAAS Alert Safety Cloud ERSCA2024-09-161h 01
Tow Business PodcastThe Greatest Towing Scandal Ever - 129We talk about the greatest scandal to ever rock the towing industry and several other hot, current tow topics. Tesla Truck Crash and fire A 5 state SDMO blitz nabs 1130 violators Massachusetts truck regulation madness Mandatory, non-existent tow training in Ottawa Thank our Show Sponsors: Miller Industries Traxero HAAS Alert Safety Cloud Harbinger Marketing 2024-08-261h 04
Tow Business PodcastWe're Surrounded by Predators and Politics - 128The title says it all. We as an industry have been labeled predators. If you start peeling the layers of that onion off how can we be predators? Why are police departments calling predators to the scene of a wreck? They aren't, they are calling professionals to provide necessary services. Thankfully The National open Commerce and Safer Highways Coalition is a group that's finally fighting back for us and they need your help. Visit https://www.nocshc.com/ to get the truth. If someone tries to bad mouth or start a rumor about that hard working group c...2024-08-121h 04
Tow Business PodcastDigital Marketing in the Towing World - 127David Harbin with Harbinger Marketing joins us to discuss creating and maintaining a solid, effective marketing program for your towing company regardless of size. It's no longer a matter of giving your company a name that starts with A so you are first in the phonebook. Our customers come from different places now and digital marketing is how you reach them. Traxero Miller Industries Harbinger Marketing HAAS Alert Safety Cloud ERSCA2024-07-291h 04
Tow Business PodcastFake Calls, Outside Sales Pay, and More Bad Invoices - 126There may be a new twist to your competition trying to get you to run a fake call at your expense. Are you thinking of adding an outside salesperson? How do you pay them and when is a new customer actually a new customer? We also have a few more problems invoices to talk about. Keep them coming to jeff@southsidewreckers.com2024-07-151h 04
Tow Business PodcastScams and Secrets - 125There's a new scam popping up among the bad players in our industry. We explain how it happens and why these dirty towers must be stopped. We also discuss the new tactics some Canadian towers are using to greatly increase their odds of being paid for recovery work as heard on episode 139 of The Towing Life Podcast. Finally, we discuss those special employees who think they are too good to be terminated and why do co-workers only come to complain about them after they are gone. millerind.com harbingermarketing.com traxero.c...2024-06-241h 01
Tow Business PodcastDo You Know What's Going On? - 124Our industry is under attack by a well-funded, well-organized group using the FTC and FMCSA to accomplish their goals. Unfortunately, it seems that most U.S. towers are still unaware. The National Open Commerce and Safer Highways Coalition needs your support! Please visit www.nocshc.com for accurate, up-to-date information. Please consider a one-time or recurring donation so that they can represent our proud industry in Washington D.C. The coalition is already starting to tackle the issue of low policy limits and non-payment of recoveries. They are fighting for you, will you help spread the word and donate? I...2024-06-1145 min
Tow Business PodcastDoes Buc-ees Have a Towing Aisle - 123Brad goes to the Florida show and Buc-ees has everything! Also, the over-the-phone Tow Scam strikes again.2024-04-291h 01
Tow Business PodcastERSCA Training training training - 122ERSCA.org Training, Standard Duty Heavy Duty, EV Winching & Rigging Online & in person2024-04-151h 13
Tow Business PodcastIndustry News - 121We discuss some current topics going on in Towing News. If you own a Freightliner M2 make sure you listen until the end. Traxero.com Millerind.com ERSCA.org Haasalert.com https://harbingermarketing.com/2024-04-0157 min
Tow Business PodcastAll Things Traxero - 120Traxero's products help glue the business side of our industry together by offering several pieces of software, services, and hardware that integrate in a way we've never before seen. Dispatching software, payment systems, GPS, dashcams, auctions, and more. Whether you're using a pen and paper wondering if it's time to go digital or a 20-year veteran of digital dispatching wondering if there is a better way, give them a call. This episode discusses many of the integrated solutions they offer and how to receive additional information about them. We also talk a bit about how their podcast...2024-03-181h 13
Tow Business PodcastNational Open Commerce and Safer Highways Coalition - 119Recently the FTC and FMCSA announced new rules that would adversely affect the Towing Industry and those who supply and support the industry. Luckily, a large group of towers from around the nation worked tirelessly to create a new Coalition not only to fight against these new proposed rules but to combat the negative stereotypes and misunderstanding of the costs and challenges we face while trying to keep America's roads and commerce flowing. NOCSHC isn't simply talking about doing something about it, they are doing something about it. They already have D.C. lobbyists and two D...2024-03-041h 09
Tow Business PodcastFalsely Accused - 118There is a war being waged against the towing industry by insurance companies and trucking companies simply trying to improve their bottom line. We all know there are bad actors within the towing industry but they are few and far between. We are all currently being accused of being that small group and people are manipulating the data in an attempt to crush our industry so they can increase their profits. This episode is a must-listen for every tower in the United States. We told you this was coming and now it's here. This is...2024-02-161h 05
Tow Business PodcastFalsely Accused - 118There is a war being waged against the towing industry by insurance and trucking companies simply trying to improve their bottom line. We all know there are bad actors within the towing industry but they are few and far between. We are currently all being accused of being that small group and there are people manipulating the data in an attempt to crush our industry so they can increase their profits. USDOT, FMCSA, and the FTC are falling for it and that's very bad. This episode is a must-listen for every tower in the United S...2024-02-161h 05
Tow Business PodcastListener Feedback and Follow-ups - 117A listener sent us a great email asking us follow-up questions about previous shows. We chose several of his questions to respond to. Miller Industries Traxero HAAS Alert Safety Cloud ERSCA2024-02-0558 min
Tow Business PodcastThat Not So Crazy TRIP Invoice - 116A major auto club has come out in support of Congestion Charges. We also discuss the Not So Crazy TRIP Invoice that is in the news and try to provide some insight to the costs of participating in the TRIP Program.2023-12-3059 min
Tow Business PodcastInvest in Yourself - 115Are you tired of your boss not buying the latest greatest tow gadgets? Maybe it's time to realize the benefits of investing in yourself and paying your own way on the path to success. Applying for a job? Be careful how you do it. Put some thought into your words and tone while applying digitally. There's trouble brewing for towers in Massachusetts if they charge admin fees as a percentage. Miller Industries Traxero HAAS Alert Safety Cloud ERSCA2023-12-1852 min
Tow Business PodcastTowing News and Scams - 114Our show from August 30, 2020, on workplace behavior pops up. More PPI news from Memphis, Tn. ATRI's Predatory Towing Report. SSTA supports legislation to allow additional fees on EVs. There's a new towing scam in town. Miller Industries Traxero ERSCA - Emergency Road Service Coalition of America HASS Alert Safety Cloud2023-12-041h 07
Tow Business PodcastThe Tow Industry is for Sale - 113There's a lot of news about tow companies being gobbled up by some large players. What's going on, why now? We also revisit two recent topics and want to know if your company has seen a slowdown in heavy call volume in the past six months. Miller industries Traxero HAAS Alert Safety Cloud ERSCA 2023-11-201h 02
Tow Business PodcastMemphis PPI Trouble and That Big Green Toolbox - 112What in the world is going on at that truck stop in Memphis? We also discuss that big, green toolbox that ended up on its back and the one simple thing the owner of it could've done to prevent it and a few other topics.2023-11-061h 03
Tow Business PodcastIndustry Talk - 111We discuss several tow industry topics we've recently heard about or found on the Tow Business and other towing pages. Miller Industries ERSCA Traxero HAAS Alert Safety Cloud2023-10-231h 02
Tow Business PodcastA Little Tow Industry Drama - 110We all know that the tow industry is almost 100% drama free... not this episode. We've just come back from the Tennessee Tow Show and this is the first show of season 15. Miller Industries Traxero ERSCA HAAS Safety Cloud2023-10-0953 min
Tow Business PodcastIndustry Discussion - 109Tow Business Podcast discusses various topics facing the Towing Industry today. We strive to put out the best business-friendly information to towers everywhere that they can consume when they want to. We discuss various topics. Recent legislation, Employee Retention Credits, Online marketing mistakes. Please support our Show Partners: Miller Industries Traxero HAAS Safety Cloud Emergency Road Service Coalition of America ERSCA2023-08-281h 00
Tow Business PodcastHarmful Insurance Tactics and AI in Towing - 108We discuss tactics the insurance companies seem to be using to pay us less, while they are also convincing our legislators that towers are the problem. Artificial Intelligence is entering the towing industry quickly and we explain how. Tow Business Podcast discusses current topics occurring in our industry and presents ideas to help your towing business be a profitable, rewarding, success.2023-08-141h 00
Tow Business PodcastDonate to the Survivor FundTom Parbs with HAAS Alert and Lee Roberts come on the show to discuss the importance of more industry support of the Survivor Fund and different ways you can support it.2023-07-311h 06
Tow Business PodcastERSCA's Legislative Efforts and More Q & AWe discuss ERSCA's current legislative efforts and fundraising program. The show then finishes with a few more questions from our Tow Business group on Facebook.2023-07-171h 09
Tow Business PodcastTow Business Group Q&A - 105We discuss some great questions that have been asked on our Tow Business FaceBook Group recently. This is part one of a two-part series2023-07-031h 02
Tow Business PodcastPros and Cons of Regulations - 104Nobody likes to hear about new towing regulations but can they be developed in a way that helps the entire industry? Sam Johnson with Captial City Towing comes back to discuss this from the overregulated state of California.2023-06-191h 11
Tow Business PodcastDisrupting the IndustryWhat will it take to bring much overdue, positive change to our industry? We could learn a lot from watching the plumbing and HVAC industries. Do we need a major disruption?2023-06-0547 min
Tow Business PodcastA Success Story 2 - 102We're back with another Success Story. Conor Gleason with Priority Towing in Arizona joins us to discuss how he went from a startup on day one to the successful fleet owner he is today. 2023-04-231h 04Tow Business PodcastTow Summit Recap 101Another epic Tow Summit is in the books. This was the first summit to take place on the left side of the country in San Diego and it seemed to attract many new faces. We run through the sessions and the overall experience and value you get while attending the annual Tow Summit.2023-04-091h 00
Tow Business PodcastDiscussing a Tragedy - 100We had different plans for show #100 but unfortunately, another driver failed to slow down and move over which resulted in the loss of another tower's life. The tower was a long-time friend and fellow operator in the town where one of the hosts lives. The show's first half discusses this awful tragedy that should not have happened for so many reasons. The second half of the show covers Brad & Jeff's entry into towing, the origins of the show, and a behind-the-scenes look at some of the things required to produce the show.2023-03-261h 21Tow Business PodcastGetting Paid on Recoveries - 99As insurance companies tactics to avoid paying claims evolve, the recovery company's tactics must also evolve if we want to be able to survive in business. Our guest lays out some best practices to help us do just that. Jamie Rhines with Tucker Albin & Associates returns for a show packed with great advice.2023-03-121h 17
Tow Business PodcastChallenges of a Startup - 98This episode continues our discussion about startup companies. We discuss some of the challenges facing a new tower and some of the issues they need to consider when they decide it's time to add more trucks and drivers. We welcome our new show partners. Emergency Road Service Coalition of America (ERSCA), and HAAS Safety Cloud come on board with Miller Industries, Traxero Go, and Auction Simplified. They all help to keep the show going so let them know you appreciate their involvement. New clients can save up to 30% when adding Safety Cloud services to their...2023-02-261h 01Tow Business PodcastInsurance for Start Ups - 97JC Bautista with Sierra Pacific is back to discuss best practices for shopping for your first insurance policy when you start your business. This is one of the most popular questions and problems we see mentioned on the towing pages on social media. Of course, these tips could very well save you money at your next renewal too.2023-02-131h 13
Tow Business PodcastTRIP is Broken - 96We start the first show of the new season by talking about a very interesting paper that was sent to us regarding a study done by one of the "Volume Aggregators". Then we move on to why Jeff's company decided to withdraw from Atlanta's TRIP Program after 15 years.2023-01-291h 19
Tow Business PodcastThe Story of Tow Truck Wags - 95About six years ago Brian Wagaman left a tough part of his life behind to pursue a career in towing. Now he's here to tell the story of how he has now become towing's biggest social media star with hundreds of thousands of followers.2022-12-181h 05
Tow Business PodcastWho Sets Your PD Rates 94We discuss several subjects including who and how are your PD rates set, supply chain problems continue, and do you have a support truck in your fleet.2022-12-0451 min
Tow Business PodcastEnd of the Year Topics - 93The end of the year and the holidays means there are several things towers are thinking, doing, or should be doing to finish up and head into the new year.2022-11-131h 09
Tow Business PodcastIndustry Talk - 92Tow shows to flat tows, we discuss a few things from our industry2022-10-301h 13
Tow Business PodcastFlagman Safety - 91Flagmansafety.com was created to raise awareness and provide education to increase workplace safety for those who work along America's highways. Please visit flagmansafety.com, support the cause, and find out what you can do to help.2022-10-161h 17
Tow Business PodcastShane Coleman - 90Shane Coleman explains what will be covered in the upcoming Rigging and Winching class in Atlanta in October. Then Brad and Jeff address a listener's question about training agreements2022-10-0249 min
Tow Business PodcastShelli Hawkins - 89Shelli Hawkins plays host and we're the guests Tow Business Podcast is your source for towing business and operations information since 2019.2022-09-181h 40
Tow Business PodcastKen Rocker with Eaton/Cummins - 88Eaton and Cummins teamed up to develop an all-new, automated transmission that will change the way you look at automatic transmissions in class 8, heavy-duty trucks. Ken Rocker joins us to discuss what went into the process of starting with just an idea and turning that idea into a game changer for the towing industry.2022-08-281h 00Tow Business PodcastIndustry Talk - 87Intercompany communication, upcoming tow shows, and why you probably need to find a hobby are a few of the things we talk about on this episode.2022-08-141h 03Tow Business PodcastInsurance Shake Up 6 Months Later - 86Progressive Insurance decided to not renew any of their existing tow company policies earlier this year. JC Bautista returns six months later to describe the fallout. This isn't just a California problem, it's a tow industry problem. This could happen anywhere and you need to be prepared.2022-07-311h 15Tow Business PodcastERSCA One Year LaterERSCA has grown to have a strong national presence in a very short time. Please visit ersca.org and subscribe to our youtube channel2022-07-171h 08Tow Business PodcastIndustry Talk - 84We ask and answer a few industry questions. What do you do if a Youtuber approaches you? Do you allow your operators to wear shorts? These are just two of the subjects we hit in this episode2022-07-031h 13Tow Business PodcastTrucksafe Consulting - 83Trucksafe Consulting at trucksafe.com help towing and transport companies stay safe and compliant in the vast, sometimes confusing world of transportation regulations. Check out their videos2022-06-191h 25
Tow Business PodcastLee Roberts - 82Lee Roberts moved from England, bought a heavy wrecker, and is now one of our industry's current-day success stories. Hear the story from Lee himself2022-06-051h 03
Tow Business PodcastNew Regulations Coming Soon - 81Maryland HB 487 just passed. Is life for Maryland towers about to get tough? Who doesn't like working long hours cleaning up someone else's cargo only to be told you must give it back whether someone pays you or not? Head over to ERSCA.org and check out their legislative alert.2022-05-011h 02
Tow Business PodcastWould You Rather (Towing Edition) - 80Would you rather work 50 years at a great company you love working for before you retire or would you rather work only ten years at a tow company you can't stand? These are some of the questions we answer on show 80.2022-04-171h 17Tow Business PodcastTow Company Taxes - 42 ReplayThis is a Tax Season replay. Lacey Harner CPA is now Pathway CPA Group. We speak with Lacey Harner of Pathway CPA Group about the proper structure and accounting basics every tow company owner needs to know.2022-04-031h 18
Tow Business PodcastFuel Price Solutions - 78Social media can be good or bad. Lately, some of the suggestions on how to cope with high fuel prices are bad. Jeff and Brad go through some of these terrible suggestions and then offer a few good ones.2022-03-201h 15
Tow Business PodcastSupply Chain Issues - 77Jeremy Ervin with MHC Kenworth joins us to discuss the causes of the chassis shortage and what's being done to help. Towards the end of the show, we talk about chassis specs and how to avoid some common mistakes2022-03-0650 min
Tow Business PodcastConvoys and Regulations - 76There's a bit of a traffic jam in Ottowa thanks to their truckers who have simply had enough of their federal government's overreaching regulations. The push for federal regulation here in the U.S. in the heavy recovery industry seems to be getting louder. What's next?2022-02-201h 07
Tow Business PodcastTow Insurance Shake up - 75We know the towing insurance market has been pretty volatile and unpredictable over the past few years but things just got a lot worse for towers in California. JC at Sierra Pacific discusses the major changes involving Progressive as well as a lot of great info to help you be more knowledgeable as you approach your next policy renewal.2022-02-061h 07
Tow Business PodcastListener Topics - 74For the final show of 2021, we talk about a stubborn excavator, a car underwater that keeps playing hide and go seek, as well as more listener suggested topics.2021-12-261h 02
Tow Business PodcastResponses to Listener Suggestions - 73Jeff & Brad talk about some things going on in each of their areas and then respond to some topics suggested by listeners.2021-12-121h 11
Tow Business PodcastLot Management Policies - 72We discuss how both of us handle holiday scheduling for the staff and move on to talk about different lot policies to help keep vehicles more secure and simple policies we feel may reduce the liability of non-employed, non-insured people being on our yards2021-11-2850 min
Tow Business Podcast2021 Tow Summit - 71It's no secret that both hosts are huge fans of the annual Tow Summit and the 2021 Tow Summit at Captiva Island Resort was no exception. The info you receive from the speakers as well as the side conversations that take place with like-minded towers can't be matched by any other event. This year's summit focused on the new world we are all having to navigate. Trucks shortages, parts shortages, employee shortages, you name it, it was discussed. Mike Matousek from OOIDA even returned (kind of) to talk about his efforts to eliminate what he claims are excessive towing and recovery...2021-11-141h 02
Tow Business PodcastTruckers Against Trafficking - 70Louie Greek with Truckers Against joins us to discuss truckersagainsttrafficking.org, what they do, and how towers can help combat the very real, very serious problem of human trafficking as it relates to the transportation industry.2021-10-3159 min
Tow Business PodcastSocial Media Attacks - 69We discuss the Tennessee and Midwest Tow Shows. We also talk about the increasingly likely chance that your company will become the victim of an unjust social media attack. Please support or media partners Miller Industries, Tracker Management, ShopHawk, and Auto Data Direct.2021-10-171h 01
Tow Business PodcastSierra Pacific Insurance Part 3Sierra Pacific is back to talk tow insurance. JC joins us again and points out the difference in coverage you might not know exists and why you possibly are not covered for certain loads you haul.2021-10-0349 min
Tow Business PodcastVHA & The Tow Summit - 67If you haven't heard about our industry's near miss with a very damaging piece of legislation you might be living under a rock. If you need info please check out our social media from a couple of weeks ago. The Tow Summit is back!2021-09-1247 min
Tow Business PodcastIndustry TalkThis episode is an open discussion about several tow industry topics. Insurance caps, collections, ride-along policies, and how we deal with damage complaints are a few of the things we talk about.2021-08-291h 08
Tow Business PodcastInvoice Auditing Part 2 - 65We discuss invoice auditing with Dan and Jamie from Morgan, Cohen, and Bach who have experience on both sides of the fence. Check out their unique perspective on what's going on with the recovery billing end of our industry.2021-08-151h 05
Tow Business PodcastInsurance Talk with Sierra Pacific (Ep. 2)JC with Sierra Pacific comes on the show to continue the discussion about insurance and your upcoming renewal.2021-08-0440 min
Tow Business PodcastInvoice Auditing - 64We discuss invoice auditing with Dan and Jamie from Morgan, Cohen, and Bach who have experience on both sides of the fence. Check out their unique perspective on what's going on with the recovery billing end of our industry.2021-08-011h 17
Tow Business PodcastQuestions and AnswersJeff and Brad blindside each other with a few tow industry questions and try to answer them with no preparation. What do you think the next big towing-related innovation will be?2021-07-181h 10
Tow Business PodcastSelling Your Tow CompanyJeff and Brad discuss their experiences while purchasing a tow company and offer some advice according to what they've seen. The question of how to value or sell a tow company is asked frequently on social media and most of the answers you see are not good. A great place to start is to talk to your attorney and accountant so they can offer suggestions that benefit and protect you.2021-07-041h 19
Tow Business PodcastTraining Talk with ERSCAERSCA, The Emergency Road Service Coalition of America is leading the way in promoting training and safety in the towing industry using technology and modern techniques. When the pandemic hit they were able to turn on a dime and produce a well-thought-out and engaging online training system for both light and heavy-duty towers. This is Shane Coleman and Steve Sgarlato's second appearance on the show. Please support our show partners Miller Industries, Tracker Management, Auto Data Direct, and ShopHawk.2021-06-201h 05
Tow Business PodcastOnline Marketing with ShopHawkRyan with ShopHawk joins us to discuss best practices for online review management and online marketing for towing services. Check out https://usehawksnest.com or visit https://podcast.wegrowshops.com and receive a complimentary website audit from ShopHawk.2021-05-091h 00
Tow Business PodcastInsurance Talk with Sierra Pacific - Ep1We speak with JC Bautista the owner of Sierra Pacific Insurance. He offers up some great information regarding shopping for a towing insurance policy.2021-04-2829 min
Tow Business PodcastSurviving a Natural DisasterLynn Hurst with Hurst Towing in Birmingham, Alabama has and he has quite a story to tell. He walks us through his story from just before the storms hit all the way through to the present day almost three months later. His office and most of his fleet took a direct hit. Hear how he jumped right back into action with the help of friends, family, and the towing community all the way to some interesting stories about insurance coverage and legal liabilities.2021-04-251h 28
Tow Business PodcastIndustry Talk and the 2021 Florida Tow ShowHave you noticed that owner responses to online reviews are changing? Are more people standing up to inaccurate reviews? We also talk about the upcoming Florida Tow Show.2021-04-121h 00
Tow Business PodcastIndustry Talk and That InvoiceThis show is an open talk about our industry between Jeff & Brad. Thanks to Tracker Management, Miller Industries, Auto Data Direct, and Shop Hawk for supporting the show.2021-03-281h 13
Tow Business PodcastHAAS Alert Safety CloudHAAS Alert is a service that notifies motorists of towers working along the roadway and gives them advance warning to slow down and move over. Tom Parbs with HAAS Alert explains the service, how it works, and what you need in order to add your fleet to the safety cloud.2021-03-141h 09
Tow Business PodcastServicaseServicase is a new service about to launch that helps pair quality customers and service providers together. It provides a way for the customer to better manage their calls, cases, and preferred providers in any area. Please check out our partners, Tracker Management, Miller Industries, Auto Data Direct, and ShopHawk2021-02-2849 min
Tow Business PodcastIBIS ReportIBIS Reports take an in-depth look at the status of an industry. Revenue, growth, profit, it shows you exactly where we are at. Check out our show sponsors, Tracker Management, Miller Industries, Auto Data Direct, Shophawk, Sierra Pacific Insurance, and Servicase.2021-02-141h 19
Tow Business PodcastOwner and Lien Holder InfoIf you are impounding vehicles for either a police department or private property owner you most likely have to process those vehicles as being abandoned. Michelle with ADD123.com, a show partner, explains how Auto Data Direct can make this process much easier.2021-01-1729 min
Tow Business PodcastRotator RoundtableWe discuss what makes a great Rotator Operator with Sean Van Lingen with VanLingen Towing, Torrence, California, Mike Fraser with Miller Industries in Chattanooga, and Jeff Jolley with Revalation Towing in Boiling Springs, South Carolina.2020-12-271h 02
Tow Business PodcastEmergency Road Side Coalition of AmericaOur guests on this episode are from ERSCA - Emergency Road Side Coalition of America. Learn what their mission is and how you can get involved with their legislative efforts and training programs.2020-12-131h 10
Tow Business PodcastTBP Answers the Internet Part 2This is the second half of answering questions sent to us and pulled from Social Media.2020-11-291h 16Tow Business PodcastTBP Answers the InternetSome listeners sent in questions and we pulled a few from Social Media and we offer our thoughts, opinions, and answers.2020-11-151h 15
Tow Business PodcastCAB Reports, SAFER, and Your Insurance RatesHow do CAB Reports, your SAFER score, and other data affect your company's insurance rates2020-11-011h 13