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Showing episodes and shows of
Jeff Thompson
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In the Word with Jeff Thompson
The Tower of Babel (Part 1) // Genesis 11:1-9
At the Tower of Babel, God divided humanity into languages, creating different cultures and ethnicities. But why was God's reaction to a city and a tower so weighty? What was the big deal? In this study, we'll sift through the clues in Scripture and history to discover the disturbing picture that emerges.SMALL GROUP QUESTIONS:- Why do you think humanity was so quick to rebel against God after witnessing the devastating judgment of the Flood just a century or two earlier?
2025-12-17
46 min
CHRONIC PAIN RESET Podcast - with Dr. Afton Hassett
Episode 47 | Dr. Jeff Thompson THE POWER OF AWE: A FORMER NYPD DETECTIVE’S PERSPECTIVE
Dr. Jeff Thompson conducts narrative-based research and programs for medical and mental health professionals, first responders, and other professionals across the world. He has been published in a variety of academic research journals, professional publications, and for the public including Psychology Today. Dr. Thompson served for more than 20 years in the NYPD as detective, hostage negotiator, and their first-ever mental health and wellness coordinator.See Dr. Thompson’s links below: Research ScientistSchool of Health and Social Care, Edinburgh Napier UniversityAdjunct InstructorCol...
2025-11-25
59 min
Talking Clean in a Dirty World
Jeff Carmon * Customer Satisfaction Drives Commercial Cleaning Profits
Jeff Carmon, CBSE - Manager, Member Services, Elite BSC, has over 40 years of experience in various industries, including 10 years with Frantz Building Services, and is now with Elite BSC. Jeff's professional experience spans multiple industries, including natural gas, ministry, healthcare management, and commercial cleaning. He has spent the past decade specializing in business development within the janitorial sector, notably through his leadership role at Elite BSC, a mastermind group dedicated to supporting and connecting commercial cleaning companies. Jeff’s background covers a broad range of operational and growth-focused roles, making him well-versed in is...
2025-11-20
51 min
Space for Life
Jeff Johnson on Surrendering Your Work and Trusting God with the Outcome
In this episode of Space for Life, Tommy welcomes entrepreneur Jeff Johnson for a deeply moving conversation about surrender, resilience, and the ways God reaches us through life’s hardest moments. Jeff shares the powerful story of hitting the breaking point in his fourth-generation steel fabrication business, kneeling alone on the shop floor, and asking God to take over.What follows is a journey of obedience, transformation, and learning to “take your hands off” while still doing the next right thing. Through biblical stories of Simon Peter, reflections on work, and moments of vulnerability, Jeff il...
2025-11-20
47 min
The Ghostly Gallery Podcast
The Best Vintage Horror for Halloween: MOVIES TV Network Preview with Dr. Jeff Thompson
On this episode of The Ghostly Gallery, we welcome back Dr. Jeffrey Thompson. Jeff is an author and historian. Jeff has written extensively about Dan Curtis with books including The Television Horrors of Dan Curtis: Dark Shadows, The Night Stalker, and Other Productions, House of Dan Curtis: The Television Mysteries of the Dark Shadows Auteur, and Nights of Dan Curtis: The Television Epics of the Dark Shadows Auteur. Today, he helps us preview some of the classic horror films airing this October on the MOVIES TV Network. MOVIES TV is rolling out a lineup of vintage horror...
2025-10-02
1h 50
Terror at Collinwood: A Dark Shadows Podcast
Ep 117: The Dark Shadows Newspaper Comic Strips with Jeff Thompson and Rich Handley
From March 1971 to March 1972, the Newspaper Enterprise Association syndicated the Dark Shadows daily newspaper comic strip. The strip featured six different stories and was beautifully illustrated by artist Kenneth Bruce Bald. While the comic strip’s writer remains unknown, its story editor was Elliot Caplin. Returning to the podcast to discuss the DS newspaper comic strip are authors and fans Rich Handley and Dr. Jeff Thompson. Join us for a fun dive into this unique and fascinating Dark Shadows story world.Terror at Collinwood and Shilling Shockers shirts, stickers, mugs, and merch at the Penny Dreadful XIII Te...
2025-09-26
1h 28
Beyond Clean with ACE
Customer Satisfaction Drives Commercial Cleaning Profits with Jeff Carmon * BCWA S9:E10
Jeff Carmon, CBSE - Manager, Member Services, Elite BSC, has over 40 years of experience in various industries, including 10 years with Frantz Building Services, and is now with Elite BSC. Jeff's professional experience spans multiple industries, including natural gas, ministry, healthcare management, and commercial cleaning. He has spent the past decade specializing in business development within the janitorial sector, notably through his leadership role at Elite BSC, a mastermind group dedicated to supporting and connecting commercial cleaning companies. Jeff’s background covers a broad range of operational and growth-focused roles, making him well-versed in is...
2025-09-09
51 min
Small Business Talk with Jerry
Ep38 Jeff Thompson and Christine Lundin (Lender/Realtor Connection)
Follow Jeff Thompson "The Mortgage Dude" with Granite Mortgage:Phone: 507-405-4625 (MN) and 608-397-4356 (WI)Email: jeff.thompson@granitebank.comWebsite: https://granitemortgage.mymortgage-online.com/JeffThompso...Facebook: https://www.facebook.com/lacrossemortgagedudeInstagram: https://www.instagram.com/lacrossemortgagedude/LinkedIn: https://www.linkedin.com/in/jeff-thompson-56aa23112/Follow Christine Lundin with Lundin Homes:Phone: 507-649-2277Email: christine.lundin@exprealty.comWebsite: https://christinelundin.exprealty.com/Facebook: https://www.facebook.com/ChristineLundinRealtor
2025-08-22
1h 17
AI for Business Owners
Preparing for the Future of Work with AI and Inclusive Leadership with Sacha Thompson
In this insightful episode of the AI for Business Owners Podcast, host Jeff Torello sits down with Sacha Thompson, founder and CEO of The Equity Equation, a boutique consultancy committed to building psychologically safe and inclusive workplaces. With a strong background in tech and inclusion-focused marketing, including roles at Amazon Web Services, Sacha brings a unique perspective to the intersection of AI, ethics, and DEI (Diversity, Equity, and Inclusion). Sacha discusses her early exposure to AI and machine learning in public sector tech, the importance of high-quality, inclusive data, and how she's now applying AI tools in...
2025-07-30
40 min
Tim Talks: Behavioral Health
Jeff Thompson | From Franchise Mogul to Autism Advocate: Building Clinics That Actually Work
Jeff Thompson went from selling 350+ franchises around the world to radically changing lives in the autism space. In this candid episode of Tim Talks, Jeff shares how his own mental health journey - and eventual autism diagnosis - reshaped everything he believed about success, leadership, and impact.Host Timothy Zercher dives into Jeff’s leadership philosophy, how he's disrupting the ABA industry with real business strategy, and why he believes some of the biggest challenges in autism care are also the greatest opportunities.Whether you're a clinic owner, leader, or just someone passionate about behavioral he...
2025-07-18
22 min
NBM Talks: Podcast from the Narrative-Based Medicine Lab
A Conversation with Jeff Thompson
Jeff Thompson is a research psychologist and scientist, and retired NYPD police detective and hostage negotiator with more than 20 years of experience.Joining us from New York City, Jeff shares his journey into narrative-based medicine, and the ways in which narrative tools can help us remain calm in high pressure situations and moments of crisis. Jeff also shares his approach to “stories as science” as well as other aspects of his work such as The Awe Project, his book warr;or21, and his current work with NASA. Referenced in this episode: Psychology Today Beyond Words Blog...
2025-07-02
28 min
Pathways To Greatness
EP 122 - Denny Thompson
In this episode of the Pathways to Greatness podcast, host Jeff Forrester speaks with Denny Thompson, a renowned quarterback coach and podcast host. They discuss the importance of decision-making, flexibility, and availability in both personal and professional life. Denny shares insights on parenting, the role of ego in personal growth, and the significance of self-reflection. He emphasizes that greatness is defined by one's willingness to follow God's path and that curiosity can lead to personal development. The conversation highlights the value of building deep relationships, setting boundaries, and living authentically.Takeaways
2025-05-20
1h 04
TelecastPH
Scaling and Managing Support Teams Episode 8: Why Support And Product Should Work Together With Ana-Alicia Siquerios
Customer support is not just about solving problems—it’s about bridging gaps. And one of the biggest gaps in many organizations? The one between Support and Product.In this episode of Telecast PH, host Jeff Thompson sits down with Ana-Alicia Siquerios to talk about why breaking down these silos is key to a better customer experience. Support teams have a front-row seat to what customers love—and what frustrates them. But without a strong partnership with Product, those insights get lost in translation.Ana-Alicia shares real-world strategies on how Su...
2025-02-19
38 min
TelecastPH
Scaling and Managing Support Teams Episode 7 :Building, Training, and Leading Remote Tech Teams with John Gombocs
In this episode of Telecast PH, host Jeff Thompson engages in an insightful conversation with John Gombocs, a Global Training and Technical Support Manager with over 15 years of experience in building and managing remote tech teams. John unpacks the nuances of training, leading, and fostering collaboration across global teams in remote environments.Key Takeaways:-Addressing cultural differences to ensure effective training and communication.-Implementing asynchronous learning tools to maintain training consistency across time zones.-Strategies for engaging and motivating remote teams through gamification, peer mentorship...
2025-02-19
58 min
Health & Wealthness
Not an Overnight Change (with Dr. Jeff Thompson)
Episode 110 | Not an Overnight Change (with Dr. Jeff Thompson) Dr. Jeff Thompson is the CEO Emeritus of Gundersen Health System in La Crosse, WI, where he pioneered various new initiatives. Jeff is also a world-renowned speaker and author. You can learn more about Dr. Thompson here. Request our FREE retirement workbook here. Also, read my book, Health & Wealthness: The Physician's Guide to the Personal Retirement Journey. (Also available on Amazon.) Have questions about the financial or personal sides of the retirement journey? Health & Wealthness has been helping physicians prepare for retiring...
2025-02-03
33 min
Broadcast Your Authority
How to Build an AI-Powered Business That Stands Out with Jeff Hunter
Have you ever felt the world is on the verge of something big with AI, but you don't know where to start? Or, perhaps, you're watching AI revolutionize industries, and you're wondering: "How can I harness it for myself and my business?" In this episode of Broadcast Your Authority, I had the privilege of speaking with Jeff Hunter, Founder and CEO of VA Staffer, who brings decades of experience in IT and business innovation. Jeff's journey from IT project management to becoming a leader in AI strategy is nothing short of inspiring. He developed the...
2025-01-28
40 min
Health & Wealthness
What Matters Most (with Dr. Jeff Thompson)
Episode 109 | What Matters Most (with Dr. Jeff Thompson) Dr. Jeff Thompson is the CEO Emeritus of Gundersen Health System in La Crosse, WI, where he pioneered various new initiatives. Jeff is also a world-renowned speaker and author. You can learn more about Dr. Thompson here. Request our FREE retirement workbook here. Also, read my book, Health & Wealthness: The Physician's Guide to the Personal Retirement Journey. (Also available on Amazon.) Have questions about the financial or personal sides of the retirement journey? Health & Wealthness has been helping physicians prepare for retiring, retire...
2025-01-27
27 min
Eyes Wide Open with Nick Thompson
Stem Cell Research Secrets Reveal Untapped Potential in Regenerative Medicine w/ Dr. Jeff Gross
In this conversation, Dr. Jeffrey Gross, a renowned neurological surgeon and anti-aging specialist, discusses the potential of stem cells in regenerative medicine. He highlights the increasing prevalence of cancer diagnoses and the importance of understanding stem cells, their types, and their applications. The conversation delves into the challenges posed by the FDA and insurance companies, the patient experience with stem cell treatments, and the significance of finding the right healthcare provider. Dr. Jeff also combats rampant misinformation about stem cell therapy and reinforces the need to rely on scientifi research and literature.
2025-01-14
1h 00
The Laptop Lifestyle Dad Show
Kylie Thompson: Mastering Storytelling, Purpose, and the Art of Connection | The LLD Show S2: E7
Main Topics & Takeaways:Storytelling as a Superpower: Why authentic stories connect and convert better than facts.Overcoming Adversity: Kylie’s journey from financial loss to rebuilding with purpose and passion.Mindset Shifts: Five questions to shift from victimhood to empowerment.Personal Branding: Why branding yourself is more important than ever in today’s volatile market.AI & Social Selling: How AI tools like ChatGPT can streamline content creation and save you time.Intriguing Quotes:"Transformation is messy, but you can't have the breakthrough without the breakdown." – Kylie Thompson"Stop jumping all over the place. The only one allowe...
2025-01-09
45 min
In the Word with Jeff Thompson
Gender Confusion: What Should Christians Do? // Genesis 1:27
How should Christians respond to pressing cultural issues around gender, like preferred pronouns, bathrooms, and gay or trans weddings? We'll apply the truth of the Scriptures practically and also look at how churches should respond to seekers who wrestle with issues like same-sex attraction and/or gender dysphoria. SMALL GROUP QUESTIONS: What are your thoughts on preferred pronouns? What sort of situations have you encountered around this issue? How did you handle them? Jeff shared that attending a wedding is generally...
2024-12-23
54 min
TelecastPH
Scaling and Managing Support Teams Episode 6: GTM Strategies: Support vs Success w/ Kishore Balasubramanyan
In Episode 6 of Telecast PH, host Jeff Thompson speaks with Kishore Balasubrmanyan, an expert in scaling Customer Success and Customer Support teams for global SaaS companies. Together, they explore the distinct roles of Customer Success and Customer Support and their critical contributions to retention, revenue, and advocacy. Key Takeaways: -Discover how Customer Success and Customer Support differ in their roles and impact. -Learn why proactive success teams are vital to retention, expansion, and customer advocacy. -Explore strategies for scaling global teams while maintaining a consistent and high-quality customer experience. -Find out how AI and automation are transforming customer support...
2024-12-20
59 min
In the Word with Jeff Thompson
Gender Confusion: How Did We Get Here? // Genesis 1:26-27
What does the Bible say about the origins of our gender? How did the subject of gender identity go from something practically nobody was talking about 7-8 years ago to a mainstream cultural issue today? We'll talk about these questions and the answers provided by Romans 1 and the past few centuries of secular philosophy and intellectualism. SMALL GROUP QUESTIONS: What stood out to you most from the sermon. Why? Read Romans 1:18-32 out loud as a group. Take breaks and invite group members to sha...
2024-12-03
1h 04
TelecastPH
Scaling and Managing Support Teams Ep.5: Preparing The Support Function For Scale with Bettina Abbott
In this 5th episode of our series on Scaling and Managing Support Teams, join our host Jeff Thompson as he discusses with Bettina Abbott, a seasoned support leader, the essential strategies for preparing your support team for growth. Key Takeaways: - Discover how to pinpoint the right moment for scaling your team, ensuring you're proactive rather than reactive. - Highlighting the crucial role of having training materials and infrastructure ready before the scaling process begins. - Uncover strategies for building a robust team that can handle both increased volume and maintain...
2024-11-27
52 min
TelecastPH
Scaling and Managing Support Teams Ep.4: Building A Support Team From Scratch With Angelica Rosen
In this fourth installment of our 'Scaling and Managing Support Teams' series on Telecast PH, we focus on the crucial role of customer support systems in today's rapidly growing business environment. As companies continue to emerge and expand, crafting effective and empathetic customer support is essential. Join us as we chat with Angelica Rosen, an experienced leader in support team management. She shares insights on building a support team from the ground up and keeping customer interactions personal and empathetic as the team expands. Key Takeaways: - Learn the essential steps for setting up a new support team. ...
2024-11-20
43 min
Real Estate 101
1 - Mastering Creative Finance with Jeff Rappaport
Description In this engaging conversation, Paul David Thompson and Peter Conti sit down with Jeff Rappaport, an experienced real estate investor with over 24 years of expertise in creative finance. They discuss the current state of the real estate market and share their insights on making successful deals. Jeff shares his journey through market cycles, from surviving the 2008 crisis to thriving in today's unpredictable landscape. They dive into creative financing strategies, the importance of flexibility, and the mindset required to succeed in real estate. Whether you're a seasoned investor or just starting out, Jeff's insights will equip you to navigate market cha...
2024-11-05
51 min
Real Estate 101
1 - Mastering Creative Finance with Jeff Rappaport
Description In this engaging conversation, Paul David Thompson and Peter Conti sit down with Jeff Rappaport, an experienced real estate investor with over 24 years of expertise in creative finance. They discuss the current state of the real estate market and share their insights on making successful deals. Jeff shares his journey through market cycles, from surviving the 2008 crisis to thriving in today’s unpredictable landscape. They dive into creative financing strategies, the importance of flexibility, and the mindset required to succeed in real estate. Whether you’re a seasoned investor or just starting out, Jeff’s insights will equip you to naviga...
2024-11-05
51 min
TelecastPH
Scaling And Managing Support Teams Ep.2 Scaling Support Teams the Smart Way: Insights from Stephen Ng on Efficiency, KPIs, and Leadership
In the second episode of our Scaling and Managing Support Teams series, we sit down with Stephen Ng, Senior Director for Global Support and Customer Advocacy at Splashtop, to explore the secrets of scaling support operations efficiently while maintaining high-quality service. Stephen brings over 30 years of experience managing both domestic and international support teams, and he shares his expert strategies for improving processes, leveraging KPIs, and aligning support with product development. If you’ve ever struggled with balancing growth, costs, and customer satisfaction, this episode is for you. Learn how to turn your support team into a strategic asset!...
2024-10-29
54 min
The Original Shareable Podcast (2017-2023)
From Traditional to Transformative Work Cultures with Jody Thompson
About Jody Thompson Jody Thompson serves as the CEO and Founding Principal of CultureRx®, headquartered in Minneapolis, Minnesota. For nearly twenty years she has worked with organizations to bring them to a state of sustainable high performance. Leaders from multiple industries including: creative professional services, finance and accounting, information technology, publishing, manufacturing, retail, healthcare, government, education, and more have experienced numerous positive outcomes. Clients report: Growth Increased productivity Increased net income Decreased costs Increased employee engagement Increased employee satisfaction Decreased turnover rates, improved employee retention Increased on-time delivery rates Decreased carbon emissions Decreased stress I...
2024-10-25
40 min
TelecastPH
Scaling and Managing Support Teams Ep 1. Documentation And Process Improvement With Pam Connors
In this exciting first episode of our series on Scaling and Managing Support Teams, we sit down with Pam Connors, a Process Optimization expert, to uncover the hidden costs of inefficient documentation and processes. Pam shares invaluable insights on how to streamline operations, eliminate bottlenecks, and improve both customer satisfaction and support team morale. If you’ve ever wondered how much ineffective processes are holding back your business, this episode is for you. Discover how to turn inefficiencies into opportunities for growth! Key Takeaways: - Discover how inadequate documentation can hinder support teams and lead to...
2024-10-14
58 min
The Ghostly Gallery Podcast
Halloween Film Special: Dr. Jeff Thompson Returns to The Ghostly Gallery Podcast
Please join The Ghostly Gallery Podcast as we welcome Dr. Jeff Thompson back to the show! Jeff is an author, historian, expert on the career of director Dan Curtis and the Dark Shadows franchise, and a general authority on horror. In our first Halloween Month episode, Jeff and The Ghostly Gallery Podcast will focus on horror films being shown in October on The Movies TV Network. Jeff will provide wonderful insight into the following movies: Horror of Dracula (1958) Village of the Damned (1960) House of Dark Shadows (1970) The Night Stalker (1972)
2024-10-03
1h 30
In the Word with Jeff Thompson
The Moral Argument For God // Genesis 1:1-2
In this study, we'll examine the general revelation of the moral conscience, as described by Paul in Romans 2. SMALL GROUP QUESTIONS: How would you explain the concept of "absolute moral truths" to someone who believes all morality is relative? In the sermon, Jeff shared that "Satan knows that if he's going to lure people away from the truth, he has to 'help' them break free of the moral accountability they feel to God through their conscience." How have you seen this...
2024-09-18
44 min
Million Dollar Relationships
Integrating Values in Business and Community with Jeff Rogers
What happens when you integrate your values into your business and community relationships? In this episode of the Million Dollar Relationships Podcast, Kevin Thompson sits down with Jeff Rogers, founder of OneAccord and Kiros, to explore the profound impact of integrating personal values into business and community. Throughout the conversation, Jeff emphasizes the importance of relationships, mentorship, and being faithfully present. He reveals how these elements have shaped his career and personal life, offering listeners invaluable insights into building meaningful connections and successful ventures. [00:01 - 09:26] The Power of Relationships...
2024-08-07
48 min
How’d You Do It? Stories of Resilience
Episode 14. From the Depths of Suffering to Empowerment with Jeff Sorensen
Episode 14. From the Depths of Suffering to Empowerment with Jeff SorensenIn this episode, we chat with Jeff Sorensen, founder of breathARMY. Jeff shares his incredible journey from a life of complex trauma, to becoming a transformational coach. Once aspiring to be a neurosurgeon, Jeff's life took a drastic turn due to addiction, leading him down a harrowing road involving a Mexican cartel and multiple out-of-body, near-death experiences.Jeff eventually turned his life around, becoming a paramedic and now helping others through breathwork and body awareness. He overcame severe mental health struggles, including...
2024-07-25
1h 28
In the Word with Jeff Thompson
Slow Down // James 1:19-20
James 1:19 contains three specific commands to believers that profoundly affect how we interact with one another, be it in conversation or conflict. The second and third exhortations are to be "slow to speak, and slow to anger". DISCUSSION / REFLECTION QUESTIONS: In what ways does being 'slow to speak' create space for genuine understanding and empathy in our relationships? Reflect on the statement "Anger is never a license to sin." How does this challenge your current beliefs or behaviors?
2024-06-27
30 min
Truth Be Told
Cheap Wine, Good Cigars and Forensic Evidence. The Influence of Biases with Jeff Kukucka, PhD.
Does expensive wine taste better? Can you tell if somebody is lying to you? Is bitemark evidence reliable? In this episode of the Truth Be Told podcast, host Dave Thompson interviews Dr. Jeff Kukucka, a psychologist specializing in using his expert, scientific approach to impacting the criminal justice system. They discuss topics such as forensic sciences, bias, and the impact of expectations on perception. They highlight the limitations and potential errors in visual forensic sciences, such as facial recognition and pattern matching disciplines. They also explore how biases and expectations can influence behavior and decision-making in...
2024-06-05
1h 03
Eyes Wide Open with Nick Thompson
An Unconventional Therapist Journey and The Realities of Mental Health Advocacy with Therapy Jeff
In this captivating episode, Nick sits down with licensed professional counselor Jeff Gunther, better known as Therapy Jeff, to delve into his remarkable journey from childhood baseball aspirations to becoming a successful therapist and mental health content creator. Therapy Jeff opens up about his personal struggles, including his journey to reconcile with his parents. Delving deeper into his personal life, Jeff reflects on his relationship with his mother and the challenges they faced in connecting with each other, underscoring the significance of active listening and effective communication in building meaningful relationships. On a lighter note...
2024-04-16
1h 18
The Tony Gebhard Show
Jeff Thompson of Blind Abilities - Success isn't a place, it's being content
In this inspiring episode of the Tony Gebhard Show, we're joined by Jeff Thompson, the influential host and co-owner of The Blind Abilities podcast. Jeff shares his journey and insights into achieving success as a visually impaired individual. With his unique perspective, he delves into the heart of Blind Abilities' mission: bridging the gap between limited expectations and the realities of blind abilities. Jeff's story is not just about overcoming challenges but also about his passion for woodworking, a craft he has mastered despite his visual impairment. He offers an in-depth look at how he navigates this...
2023-11-19
49 min
Living Wholehearted Podcast With Jeff and Terra
Episode 201: Healing From Church Wounds - Being Known & Finding Hope in Suffering, with Dr. Curt Thompson
This is the final episode in our series, Healing From Church Wounds. The theology of suffering is one area where we have struggled as a church - but we see signs of improvement. It’s not a fun topic, but it’s at the crux of our human experience and even our faith, rooted in the suffering of our Savior Jesus Christ. On our podcast we love to bridge the gap between Biblical, clinical and relational wisdom - and for this episode our guest is one of our mentors and influencers, Dr. Curt Thompson. He was o...
2023-10-03
46 min
Charitable Georgia
Jeff Thompson with Americans for Prosperity and Matt Payne with Inner Circle Solutions
In this episode of Charitable Georgia, host Brian Pruett welcomes guests Jeff Thompson and Matt Payne. We dive into the positive things happening in our community and explore the power of community involvement and creating change for the better. Jeff Thompson is a proud Girl Dad, grassroots engagement director at Americans for Prosperity, and a […] The post Jeff Thompson with Americans for Prosperity and Matt Payne with Inner Circle Solutions appeared first on Business RadioX ®.
2023-08-15
56 min
Cherokee Business Radio
Jeff Thompson with Americans for Prosperity and Matt Payne with Inner Circle Solutions
In this episode of Charitable Georgia, host Brian Pruett welcomes guests Jeff Thompson and Matt Payne. We dive into the positive things happening in our community and explore the power of community involvement and creating change for the better. Jeff Thompson is a proud Girl Dad, grassroots engagement director at Americans for Prosperity, and a […] The post Jeff Thompson with Americans for Prosperity and Matt Payne with Inner Circle Solutions appeared first on Business RadioX ®.
2023-08-15
56 min
Charitable Georgia
Jeff Thompson with Americans for Prosperity and Matt Payne with Inner Circle Solutions
In this episode of Charitable Georgia, host Brian Pruett welcomes guests Jeff Thompson and Matt Payne. We dive into the positive things happening in our community and explore the power of community involvement and creating change for the better. Jeff Thompson is a proud Girl Dad, grassroots engagement director at Americans for Prosperity, and a […] The post Jeff Thompson with Americans for Prosperity and Matt Payne with Inner Circle Solutions appeared first on Business RadioX ®.
2023-08-15
00 min
Putting the Pieces Together with Jigsaw Learning
Collaborative Response: A Journey, Not an Event
In episode 43 of Putting the Pieces Together, Jennifer, Lorna and Kurtis connect with Jeff Thompson again, a couple of years after his initial guest spot on the show. Jeff, now Deputy Superintendent of Peace River School Division, shares his experience in modeling Collaborative Response at the district level, his understanding of Collaborative Response as a framework on which to hang all other practices and priorities on, and his belief that Collaborative Response is a journey, not an event (and one that needs time to be played out in context).---------
2023-07-01
53 min
TelecastPH
Ep. 43 How To Thrive During A Recession
In this episode of TelecastPH, host Jeff Thompson explores the strategic move of offshore outsourcing and how it can help businesses not only survive but thrive during a recession. Amid economic hardships and challenges, smart business leaders understand the importance of maintaining exceptional customer experience and maximizing efficiency to stay ahead of the competition. Jeff delves into the advantages of outsourcing during tough times, such as significant cost savings, increased productivity, and the ability to strategically allocate resources. He addresses common objections and fears about outsourcing, highlighting the availability of tools and platforms for effective co...
2023-05-16
17 min
Million Dollar Relationships
High-Performance Coaching: Insights and Lessons with Jeff Spencer
Welcome once again to The Million Dollar Relationships podcast! Today, we are being joined by Dr. Jeff Spencer. Jeff is a world-renowned sports scientist and coach who has worked with numerous Olympians, Tour de France cyclists, and professional athletes. He has a Doctorate in Chiropractic and a Bachelor's degree in Physical Education and has also completed advanced studies in sports nutrition and exercise physiology. Throughout his career, Jeff has been a pivotal figure in the success of many athletes, providing them with his expertise in biomechanics, injury prevention, and performance optimization. He has also developed numerous training programs and...
2023-04-12
42 min
Learning With Lowell
Jeff Bezos, Elon Musk, Car Racing, & Space Exploration – Jim Cantrell – Learning with Lowell – 165
Jim Cantrell is an entrepreneur, strategist, subject matter expert in satellite systems, space system markets and road racer. Founder of StratSpace, Founder of Vintage Exotics Competition Engineering, early partner and VP at SpaceX. https://youtu.be/6VeAT8XIo58 Links https://en.wikipedia.org/wiki/Jim_Cantrell https://twitter.com/jamesncantrell?lang=en https://www.goodreads.com/author/show/18894007.Jim_Cantrell http://www.jimcantrell.com/book (new book) PODCAST INFO: The Learning With Lowell show is a series for the everyday mammal. In this show we’ll learn about leadership, science, and people building their change into the world. The goal is...
2023-03-07
1h 33
TelecastPH
Ep. 42 The Importance of Partnering with an ISO Certified Company
In this episode of TelecastPH, host Jeff Thompson discusses the significance of ISO certification when selecting a company to partner with for business growth and success. ISO certification is an internationally recognized standard for quality management, demonstrating that a company meets the highest standards of quality, safety, and reliability in their products and services. Jeff explains why partnering with an ISO certified company is crucial and highlights the journey of TeleworkPH towards ISO certification.Key TakeawaysWhy ISO certification matters and how it can assure high-quality products and services, efficient processes, and strong customer s...
2023-02-21
07 min
The California Appellate Law Podcast
“You Know It When You See It”: Justice Thompson (Ret.) on Writ Relief and Judicial Philosophy
Before Justice David Thompson left the bench in 2021 to become a private neutral, his colleague Justice Bedsworth called him “hard-headed.” And compassionate. But hard-headed? Justice Thompsons explains what Justice Bedsworth probably meant by that: “I say what I mean,” and he tends to be direct—particularly at oral argument.Justice Thompson discusses his more stringent judicial philosophy when it comes to publishing opinions, and granting writ relief. But he does favor tentative opinions and the use of focus letters to make for more effective oral argument.Justice Thompson also provides some hard-nosed advice to lawyers:On writ...
2022-10-11
58 min
Indie Podcaster
Podcaster Conrad Thompson
Join Jeff Townsend on his journey as the Indie Podcaster. Episode #57 Creator Spotlight: Podcaster Conrad Thompson.Conrad Thompson:Thompson is one of the brightest stars in the wrestling world outside the ring. He hosts the world’s biggest wrestling podcasts such as ‘ something to Wrestle with Bruce Prichard’ and ‘ what happened when with Tony Schiavone?’. He is also a successful professional mortgage broker.During this episode Jeff and Conrad discuss various things: Conrad's journey into podcasting and the beginning of content creation.They talk about how podcasting relates to Sales and Business. They also discuss the importance of having a good team and t...
2022-06-16
57 min
Conversations with Jeff Bucknam
Special Edition | Session 6: On the Money with Jeff Thompson
Everybody's got a story. Listen now to the sixth and final Special Edition as Pastors Jeff Bucknam and Carl Barkow talk with Pastor Jeff Thompson who serves as the Campus Pastor of the Chicago Cathedral Campus and on the teaching team about what God's Word says about money as part of the teaching series, On the Money, from Harvest Bible Chapel. “Conversations with Jeff Bucknam” is a production of Harvest Bible Chapel. Executive Producer: Wesley Cassford Host: Jeff Bucknam Guests: Pastors Carl Barkow and Jeff Thompson Video: Jeff Cox Sound design, mixing, and...
2022-06-10
25 min
Positive Phil
Every day is a second chance.Value Based Leadership author Jeff Thompson, MD, executive advisor & CEO of Gundersen Health Systems
VALUES BASED LEADERSHIP: How a True Leader Puts People, Organization, and Community First.Today, on the show we have JEFF THOMPSON, MD, who is an executive advisor and chief executive officer emeritus at Gundersen Health System, pediatrician, author, and speaker on values-based leadership.Jeff’s experience in leadership is far-reaching, having led diverse teams, projects, and divisions, before holding multiple senior executive roles, including fourteen years as a CEO responsible for a staff of seven thousand, hundreds of thousands of patients, and a billion dollars of the community’s money within the Gundersen Health System. His long...
2022-05-31
38 min
The Trend Report
Introducing Schiavello with Jeff Thompson
Send us a textWhen you’ve spent years in the industry, you get a handle on the ins and outs, good and bad, and figure out how we can make lasting and impactful changes in how we do business. But for many of us in the US, the status quo is perfectly fine. Not so for Jeff Thompson, which is why he’s ecstatic to introduce the US to Schiavello and all the ways they’re breaking the rules. Jeff, like many of us, fell into the furniture industry by accident… and then never left. He...
2022-04-25
42 min
The Trend Report
Introducing Schiavello with Jeff Thompson
Send us a textWhen you’ve spent years in the industry, you get a handle on the ins and outs, good and bad, and figure out how we can make lasting and impactful changes in how we do business. But for many of us in the US, the status quo is perfectly fine. Not so for Jeff Thompson, which is why he’s ecstatic to introduce the US to Schiavello and all the ways they’re breaking the rules. Jeff, like many of us, fell into the furniture industry by accident… and then never left. He...
2022-04-25
42 min
Blind Abilities
It's Hockey! Christine Malec and JJ Hunt from the Talk Description To Me Podcast Join Jeff Thompson to Talk and Describe Blind Hockey. It's Not Just for Canada Anymore!
Christine Malec and JJ Hunt from the Talk Description To Me Podcast, join Jeff Thompson in the Blind Abilities Studio to talk Blind Hockey. Coming off a week of Talking Hockey Christine and JJ are ready to hit the rink and talk Blind Hockey specifically. Jeff Thompson is a member of the Minnesota Wild Blind Hockey Team and has played alongside Team USA in various events. Explanation of the game, the passion for hockey and how no matter what people may think, once that puck is jingling and then dropped, it's Hockey! Read more
2022-01-09
51 min
Baseball and BBQ
Baseball and BBQ Episode #113: Ted Giannoulas, AKA World Famous Sports Mascot, The San Diego Chicken and Randall Thompson, President and Founder of Dugout Mugs, and BBQ Gift Ideas
Episode #113 features Ted Giannoulas, AKA World Famous Sports Mascot, The San Diego Chicken and Randall Thompson, President and Founder of Dugout Mugs, and BBQ Gift IdeasTed Giannoulas dressed in his first chicken costume in 1974 when he was a 20-year-old college journalism major and from those humble beginnings he became one of the world's most famous sports mascots, known as the San Diego Chicken. Since then has made more than 5,000 appearances in over 900 different facilities, 50 states, and eight countries while wearing out more than 100 chicken suits. The San Diego Chicken has been featured on magazine co...
2021-12-11
1h 55
The PIO Podcast
Episode #44 - Dr. Jeff Thompson, PHD, NYPD & Warr;or21 Project
Send us a textIn this week's episode, we talk to Dr. Jeff Thompson, Ph.D., NYPD detective and the creator of the Warr;or21 Project. This week's focus is on self-care and so much more. We talk about the stresses that PIOs are faced with and how to manage themselves. Jeff explains how to normalize fear, stress, and anxiety. Jeff cover "reframing", which helps take control and gives perspective and the importance of it. Jeff explains what Warr;or21 Project is the Awe Project and the purpose of positivity for success. This episode is packed with g...
2021-11-03
39 min
Love and Encouragement To Live By
"It's time to go and tell," an interview with Jeff Joyce (part 2), episode 30
What did Christ mean when He said “go and tell”? How can you do just that?Thanks for joining in today for your weekly dose of love and encouragement, as we share part 2 of our interview with Pastor and Mission Strategist Jeff Joyce about “going on mission” to inspire your deeper Christian living.Who is Jeff Joyce? After graduating from college and starting his career in accounting, Jeff answered the call to preach the gospel of Jesus Christ and then moved his family to Chattanooga, Tennessee, to continue his training at Temple Baptist Seminary. During his time in Chatt...
2021-09-02
36 min
Love and Encouragement To Live By
"It's time to go and tell," an interview with Jeff Joyce (part 1), episode 29
What did Christ mean when He said “go and tell”? How can you do just that? Thanks for joining in today for your weekly dose of love and encouragement, as we interview Pastor and Mission Strategist Jeff Joyce about “going on mission” to inspire your deeper Christian living.Who is Jeff Joyce? After graduating from college and starting his career in accounting, Jeff answered the call to preach the gospel of Jesus Christ and then moved his family to Chattanooga, Tennessee, to continue his training at Temple Baptist Seminary. During his time in Chattanooga, Pastor Jeff served on staff...
2021-08-26
29 min
Dream it... Plan it.. LIVE it! with 1Life Fully Lived
Lead True: Live Your Values, Build Your People, Inspire Your Community with Dr. Jeff Thompson
Dr. JEFF THOMPSON the former CEO of Gundersen Health System, pediatrician, and author of Lead True: Live Your Values, Build Your People, Inspire Your Community. Jeff was CEO of Gundersen Health System for fourteen years responsible for improving quality, lowering cost, and advancing care into the community. He served a staff of seven thousand, hundreds of thousands of patients, and yearly spent a billion dollars of the community’s money. His long experience as an intensive care pediatrician and senior executive has shown him how leading from one’s values can affect tremendous lasting change. During...
2021-07-14
52 min
I did this instead of killing myself
#10 - Jeff Thompson
On this episode of "I did this instead of killing myself", I interview Jeff Thompson. Jeff is a former resident of Washington D.C., and has been doing stand-up comedy for 2 years. Jeff’s comedy has no limits. He comments on everything from Peanuts to “Past Lives”, to Kobe Bryant. I enjoy every second I get to see Jeff on stage. In this interview, Jeff shares the time he got busted for doing drugs at a National Forest, his thoughts on politics, cancel culture, and religion, and how he got started in comedy. Hope you enjoy getting to know Jeff!
2021-06-21
1h 06
Video Marketing For Business Podcast
High-Performance Achievers with Dr. Jeff Spencer
In this week's episode, Tamara Thompson shares an insightful and value-packed conversation with Dr. Jeff Spencer, the man behind Cornerman Elite Performance Coaching. In the past 40 years, he has been helping the most prolific achievers of our time from various disciplines tap into their highest potential by changing their habits, strengthening their minds, and giving them the tools to achieve excellence. Here are the key ideas we covered in this episode: ✔️ Playing at the top is a learned behavior. Jeff emphasizes that becoming and living as a champion is not an accident; instead requires deliberate, purpo...
2021-05-25
21 min
How to Help
Finding Your Calling • Prof. Jeff Thompson
SummaryDo you feel like you have a calling in life? Is there something when you wake up each day that you feel you are meant to do? If you don't feel like you do, this episode will help you find what you're missing. We'll learn from Prof. Jeff Thompson, a professor of management and expert in calling.About Our GuestJeff Thompson is a professor at the BYU Marriott School of business and the George Romney Institute of Public Service and Ethics. Jeff Thompson is someone who thrives in the study of...
2021-05-11
24 min
Great Commission Baptist Association of the River Valley
Partners in the Gospel---Kyle Elmore, Pastor Glendale Baptist Church
This episode is a conversation between Kyle Elmore the new Pastor at Glendale Baptist Church and Jeff Thompson the Associational Mission Strategist for GCBA.
2021-05-06
46 min
Forever Employable Stories
The Social Media Mentor with Danny Thompson
At the age of 30, Danny Thompson moved from frying chicken at a gas station to a career in software development. He is now a software engineer and a chapter founder at Google Developers Group. Since then, his mission has been to give back to his community and to help others like him locally and around the world by sharing his journey.Danny chats with Jeff Gothelf about getting hired in tech, and how to use social media to become forever employable.You’ll hear Danny and Jeff Gothelf discuss: What sparked the change in Da...
2021-05-04
36 min
Great Commission Baptist Association of the River Valley
Partners in the Gospel--Russ Tyler, FSBC Central City
In this episode our guest Russ Tyler, Pastor FSBC Central City has a conversation with Jeff Thomson, Associational Missions Strategist for the Great Commission Baptist Association.
2021-04-19
40 min
Great Commission Baptist Association of the River Valley
Partners in the Gospel--Ronnie Deal, Pastor FBC Greenwood
In this episode our guest is Ronnie Deal, Pastor at FBC Greenwood have a conversation with Jeff Thompson, Associational Missions Strategist for GCBA-RV
2021-04-15
38 min
Great Commission Baptist Association of the River Valley
2nd Helpings---with Chanson Newborn and Hunter Thompson
In this episode of 2nd Helpings Chanson Newborn (ABSC Church Planting Team) and Hunter Thompson continue the conversation from Chanson's GCBA Pastors Lunch on 4/13/2021. They discuss the church planting residencies, leadership and church planting pipelines, and what make for a healthy Great Commission Church. Multiplication Pipeline--this is the NAMB curriculum Chanson and Hunter talked about.
2021-04-14
45 min
Great Commission Baptist Association of the River Valley
Partners in the Gospel--Howard Huddle, Pastor South Side Baptist in Ft. Smith
This episode is a conversation between Howard Huddle, Pastor of South Side Baptist Church in Fort Smith and Jeff Thompson, Associational Missions Strategist for the Great Commission Baptist Association of the River Valley.
2021-04-12
1h 04
Servant Leadership Today
Dr. Jeff Thompson – Healthcare in the Service of the Community
In today’s episode, Rick and Sam are joined by Dr. Jeff Thompson, executive advisor and chief executive officer emeritus at Gundersen Health System, to discuss healthcare and the common good, including the context of the current pandemic. Dr. Thompson notes that as an organization you can be competitive and values-based, using creative solutions to both serve the community and meet organizational goals. The conversation explores healthcare organizations’ responsibilities to the communities in which they operate; viewing resources, including finances, as tools to meet goals; and engaging stakeholders by first listening to understand their perspectives.Our guest today is Dr. Jeff...
2021-04-08
1h 02
Great Commission Baptist Association of the River Valley
Partners in the Gospel--Julio Gomez, Pastor Gozo de Mi Alma
In this episode of Partners in the Gospel Jeff Thompson, GCBA Missions Strategist has a conversation with Julio Gomez, Pastor of Iglesia Bautista Gozo de Mi Alma in Fort Smith. Radio Vida 102.3 FM
2021-04-08
53 min
Great Commission Baptist Association of the River Valley
Partners in the Gospel--Steve Young, Pastor Haven Heights
Today's episode is a conversation with Steve Young, Pastor at Haven Heights Baptist Church in Fort Smith. Partners in the Gospel is produced by the Great Commission Baptist Association of the River Valley. Jeff Thompson, Associational Mission Strategist.
2021-04-06
43 min
Great Commission Baptist Association of the River Valley
Partners in the Gospel--Jeff Thompson, GCBA-RV Missions Strategist
This episode of Partners in the Gospel is a conversation with Jeff Thompson, GCBA-RV Missions Strategist and his son Hunter Thompson, Pastor in Residence at Grand Avenue Baptist Church.
2021-03-30
49 min
The Man In The Cage Podcast
Thompson Frustrates Another Opponent At UFC Vegas 17 & Canelo Did Canelo Things Again | Episode 66
Episode 66, Jeff Brantley reacts to #UFCVegas 17, #CaneloSmith and #SUG19 from this past weekend! First with the final UFC card of 2020 UFC Vegas 17, why did Stephen Thompson in his main event win give Geoff Neal so many issues? Jeff Brantley gets into those answers as well as what's next for Thompson and Neal after this past Saturday's main event results. Also, Jeff weighs in on the co-main event of that card between Jose Aldo and Marlon Vera. Where does Aldo's first bantamweight win of his career put him in the UFC's rankings and title picture? Jeff discusses that and then r...
2020-12-22
1h 17
The Vedic Conversation
The mistaken intellect: perfecting the process – with Jeff Kober
Welcome to this week's episode of The Vedic Conversation, hosted by Vedic Meditation teachers Rory Kinsella, Derrick Yanford and Anthony Thompson.In this episode we're joined by master teacher, actor and photographer Jeff Kober to talk about his road to meditation and how it has benefitted him.Stick around to the end for the takeaway, practical advice you can integrate into your life.If you're interested in learning more about Vedic Meditation, get in touch with the teachers below if they're in your area.Jeff Kober (Los Angeles): https://jeff-kober.com
2020-12-11
49 min
The Interrupted Podcast
Ep 12 Transformational Change in Charm City with Jeff Thompson
Today on The Interrupted Podcast, I am joined by Jeff Thompson, the Executive Director of 10:12 Sports. Jeff is as authentic as they come, and he humbly shares his heart for reaching young people in West Baltimore by providing mentorship, character development, and camaraderie through sports. Jeff gives us a behind-the-scenes look at the organization of 10:12 Sports and the movement he has created with his leadership team. Jeff opens up and shares his story of how powerful men and women showed him how to live and give back to a community that has so much to offer. Jeff played football a...
2020-06-30
1h 38
TelecastPH
Ep.23 COVID-19 And LinkedIn Social Selling
A Conversation With Jeff Pugel, Founder And CEO Of Ignition36 minutesToday's episode features an intriguing conversation I had with Jeff Pugel.Jeff founded Ignition to help B2B businesses and sales teams get off the rollercaoster and create new opportunities by:Knowing who you are as a companyTalking to the right peopleHaving a repeatable and scalable process Key TakeawaysHow Ignition made a pivot to help small companies "survive and thr...
2020-04-29
36 min
The Premise
016 - Jeff Ourvan - Literary Agent, Author, Writing Coach, and Attorney (but we'll let that last one slide)
Jeniffer and Chad talk with Jeff Ourvan in this episode. Jeff is currently a literary agent, writer and writing coach. They talk about his past as a corporate attorney, the wonder of rocks and fishing, and how Jeff ended up where is today after a past full of varied careers. You'll learn about the value of workshops and a fancy educations, or lack thereof, the state of Indie publishing, and many more valuable tidbits. There also happens to be a brief discussion of a UFO sighting. But Jeff says he can't discuss it fully. Intriguing, right?Find him...
2020-04-15
1h 00
TelecastPH
Ep. 22 EQ For Leadership And Customer Support
A conversation with Teresa Quinlan43 MinutesToday's episode features an amazing conversation with Teresa Quinlan, a Transformation Specialist through Emotional Intelligence (or EQ). This was seriously an eye opening conversation for me.Some of the key takeaways:The fundamentals and basics of EQHow EQ affects every aspect of our lives How customer support can better handle rough situationsHow leadership can better manage their teamsAnd so much moreTeresa was an am...
2020-04-02
43 min
TelecastPH
Ep. 21 COVID-19 Survival As A Small Queen Bee Business
Ep. 21 TelecastPH36 minutes I had a great conversation with Glen and Shevelle Stephens, owners of Revival queen bees in Alberta Canada. I learned some fascinating facts about bees, queen bees especially and the entire beekeeping and honey business. But the key takeaways to the conversation is not about bees.It’s how they risked everything to start their business and the steps they took to get their passion of reviving the beekeeping and honey industry in their area off the ground. They left their jobs and endured losses...
2020-03-30
36 min
TelecastPH
Ep. 20 Using Your Left Brain And Right Brain Together- A Conversation With Jenny Siede
27 minutesAre you right brained or left brained?For right brained people creativity comes easy whereas logic may be a struggle.For left brained people it's just the opposite. They flourish with math skills and logic, but sometimes fall short with creativity.In this episode, I talk with Jenny Seide, owner of In Style Exchange.She talks about how she has used her skills and education in computer science AND her eye for aesthetics at the same time to build a successful design business. She goes on to explain...
2020-03-25
27 min
TelecastPH
Ep. 19 TeleworkPH Raw- Transforming 500 Agents To WFH
In response to the COVID-19 outbreak and local and national government agencies imposing quarantine, TeleworkPH had to make a decision.And we had to make it fast.It was never an issue of IF we could make the transformation to work from home, it was a matter of what's the best way to get it done.And the transformation took place.Here we get together in a raw session and talk about the steps taken to make an unprecedented transformation. Moving the entire operations of TeleworkPH to a work from home...
2020-03-25
40 min
TelecastPH
Ep.18 Behind The Scenes At TeleworkPH
A conversation with HR Director Dreamy Rose Loquinario33 minutes Ever wonder what goes on behind the scenes at a call center?I had an amazing conversation with our HR Director Dreamy Rose Loquinario who shared her challenges in the day to day operations of TeleworkPH.We discuss what it’s like to source agents, what the agents have to go through and the English skills required to work as an agent at TeleworkPH.Dream talks about how the company culture of TeleworkPH is the foundation for finding (and kee...
2020-03-19
33 min
TelecastPH
Ep. 17 Reboot - Do Filipinos Really Speak English?
Ep.17 The TeleCastPH RebootDo Filipinos Really Speak English?15 minutesWelcome to the TeleCastPH reboot!Why the reboot?I wanted to take a step back and really review the content I was putting out. My goal is to take it to the next level.In this episode we talk about some of the misconceptions about outsourcing to the Philippines and answer some of the comments from my LinkedIn network.We will take an indepth look at The Philippines and English. You just may...
2020-03-16
15 min
TelecastPH
Ep.16 Interview with "Coach" Paul Josen, Head of Learning and Development at TeleworkPH
TelecastPH ep.1615 minutesTraining is one of the most important and essential part of any business.And it’s also important to recognize that people have different personalities and learn in different ways.Having a training department skilled in not only passing knowledge, but being able to reach each and every individual and train them on their level, is a highly effective way to make sure you’re able to bring on great people.And it works wonders for company cultureTodays #podcast features an amazing interview with...
2020-02-12
15 min
TelecastPH
Ep.15 Building Brand Loyalty Through Customer Support Tip Five: Making The Customer Whole Again
This is the fifth in the 5 part series of how to use customer support to build a stronger brand loyalty.Today we are talking about the fifth and final way customer support can help build brand loyalty and that is by making the customer whole again and how you’ll want to empower support to be able to take the steps necessary to make the customer whole. To make them complete. What do I mean by that? It’s simple. You want to make sure the customer has not lost an...
2020-01-31
13 min
TelecastPH
Ep.14 Building Brand Loyalty Through Customer Support Tip Four: Building/Repairing Trust
This is the fourth in the 5 part series of how to use customer support to build a stronger brand loyalty.Customers like to identify with the brands they choose and trusting that brand is a major factor in the customer journey. And there could be several times during that journey when the customer places trust in the brand. When a customer calls support they are placing blind trust in the agent. Not just the brand, but the actual agent they are speaking to.In this episode I talk about...
2020-01-30
09 min
TelecastPH
Ep. 13 Building Brand Loyalty Through Customer Support Tip #3 Follow Ups And The Personal Touch
This is the third in the 5 part series of how to use customer support to build a stronger brand loyalty.Those that follow my articles and podcast should know by now how I’m a huge advocate of personal follow ups when it comes to customer support. Follow ups on support cases can make the difference between brand loyalty and a customer leaving for good. In this episode I talk about the personal touch to followups and give some examples that I have used in the past.Keep...
2020-01-29
13 min
TelecastPH
Ep. 12 Building Brand Loyalty Through Customer Support Tip Two: Customer Suggestions
This is the second in the 5 part series of how to use customer support to build a stronger brand loyalty. Do you listen to your customer’s suggestions? I mean really listen to them?Do you have a platform where your customers can make suggestions and know they are heard?In this episode of TelecastPH, I talk briefly about how customer support can be used in handling customer suggestions.Getting the customer involved and listening to their feedback is a powerful way to build brand loyalty.
2020-01-28
08 min
TelecastPH
Ep. 11 Building Brand Loyalty Through Customer Support Tip #1 Active Listening
Building Brand Loyalty Through Customer Support Brand loyalty is imperative. And you need your customers to spread the word about your product or service. After all, that type of free advertising is worth more than any ad you could buy or social media marketing campaign. When one person tells another about a brand they add one element that you cannot do. Even with case studies. And that’s the personal experience. The real truth.Tip one of this 5 part series: Active ListeningStatistically, 60% of all problems within businesses are a result of poor co...
2020-01-27
09 min
TelecastPH
Ep.10 What Do You Get When You Outsource With TeleworkPH
I just got out of a call with a prospective client who is considering outsourcing her company’s support staff with us.We had a great time talking about the ways her company can benefit from outsourcing with TeleworkPH and I have to say she went away happy and armed with a lot of info to help her make her final decision (I think she has already decided just wants to let me stew for awhile). However, during the call she asked one important question: What do I actually get when I outsource with TeleworkPH?
2020-01-16
11 min
TelecastPH
Ep.9 Getting On The Customers Level
There’s quite a bit of psychology that goes into giving great customer support. It’s not always easy 😔The goal is to make a connection with the customer. This can be a bit of a challenge over the phone☎️ Especially when you only have just a few seconds to assess the situation through the tone of their voiceIn today's podcast I talk about ways to get on the customers level. No one likes to be talked down to, and in a lot of cases people don't like to be talked up to...
2020-01-14
07 min
TelecastPH
Ep.8 Keep It Real With Customer Expectations
Customer dissatisfaction stems from ONE major element.Their expectations were not met.I think you'll agree that setting the right expectations is crucial. Especially in dealing with support issues.Here I included some of the things I have done in the past while working support that have not only diffused the situation at hand, but turned frustrated customers into loyal ones.How?By setting their expectations properly.Not making any outrageous promises or telling them what they want to hear just to get them off...
2020-01-13
13 min
TelecastPH
Ep. 5 Managing A Remote Team-While Working Remote As Well- With Jonathan Prevost From Stack Sports
Jonathan Prevost of Stack Sports joins BizDev Jeff to talk about his journey with Stack and how he was able to manage a global remote staff- while working remote himself.Jon offers some amazing insight into processes, working with Filipinos and how he was able to maintain a staff from all areas of the globe.Definately one of our best podcasts to date. Not one to miss!
2019-11-07
38 min
TelecastPH
Ep. 4 How To Keep The Work Life Balance When Running A Startup -Interview With Marge Aviso CEO Of TeleworkPH
Marge Aviso, founder and CEO of TeleworkPH joins BizDev Jeff to discuss what it is like running a startup while pregnant and the importance of maintaining the work life balance. She also offers advice to other women entrepreneurs who may find themselves in a similar situation and shares experiences of the steps she has taken to ensure her family life remains stable.Marge had many struggles early on. She talks about the fears she had to overcome as well as some of the passions she had to put aside to make TeleworkPH and it's mission to...
2019-10-29
40 min
TelecastPH
Ep. 3 Running A Successful Customer Support Department With Darrell Holiday Of Stack Sports
Director of Customer Support for Stack Sports, Darrell Holiday joins BizDev Jeff to discuss the ins and outs of running a successful customer/tech support and how outsourcing has played a major role in its success.You may have seen Stack sports in the news lately as they just recently acquired two new products Blue Sombrero and Affinity sports from Dick’s Sporting Goods. This acquisition now makes Stack Sports the leader in team and league management with the largest customer base on the planet.
2019-10-10
40 min
TelecastPH
Ep.2 Is Outsourcing Evil?
There are many misconceptions about outsourcing. (Wait until you hear #3..its a shocker)Some people even think that outsourcing is evil. In ep.2 of TeleCastPH, Bizdev Jeff delves into these misconceptions and addresses some of the concerns many business owners and CEO's have when it comes to outsourcing.He presents facts and statistics from global studies conducted by Harvard University, The Cato Institute and MGI.Listen here to discover the value outsourcing can bring to your company then decide for yourself....Is Outsourcing Evil?Also, listen to f...
2019-10-02
26 min
TelecastPH
Ep. 1 An Introduction To TeleworkPH Outsourcing Solutions inc. And Our Mission To End Poverty
Hello and welcome one and all to the very first episode of TeleCastPH, the TeleworkPH outsourcing podcast with your host, BizDev Jeff. In today's episode you will learn about TeleworkPH located in Baliuag, Bulacan, Philippines and how outsourcing can bring value to your business. We are also discussing what to expect from future podcasts, our services and why we are the RuralBPO. I'll also explain about our mission to end poverty here in the Philippines and how you can get involved with that mission and scale up at the same time.
2019-09-23
18 min
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Episode #52 - Value Based Leadership with Dr. Jeff Thompson
We’re now in the last month of this year. It's the holiday season and the New Year is almost upon us. It’s the time of year when most of us pause to evaluate the past 12 months, to reflect on our accomplishments, and to ponder our hopes and expectations for the future. It’s a wonderful moment to reconsider our values and priorities, and to set new goals for the future. It’s also a perfect time for a podcast on value-based leadership. There may be no single issue that will have more of an impact on the immediate future of healthc...
2018-12-06
1h 11
Creating a New Healthcare
Episode #52 – Value Based Leadership with Dr. Jeff Thompson
We’re now in the last month of this year. It’s the holiday season and the New Year is almost upon us. It’s the time of year when most of us pause to evaluate the past 12 months, to reflect on our accomplishments, and to ponder our hopes and expectations for the future. It’s a wonderful moment to reconsider our values and priorities, and to set new goals for the future. It’s also a perfect time for a podcast on value-based leadership. There may be no single issue that will have more of an impact on the imme...
2018-12-05
1h 11
Chiropractic Forward Podcast
CF 044: w/ Dr. Dale Thompson - Why I Like Being An Evidence-Based Chiropractor
CF 044: w/ Dr. Dale Thompson - Evidence-based Chiropractors Practicing Evidence-based Chiropractic Today we're going to talk about being an evidence-based chiropractor. What does it mean to be practicing evidence-based chiropractic and we're going to be talking about with Dr. Dale Thompson from Iowa. USA. Subscribe button But first, here's that bumper music you've come to know and love. OK, we are back. Welcome to the podcast today, I'm Dr. Jeff Williams and I'm your host for the Chiropractic Forward podcast.
2018-10-05
1h 01