Shows
UX Research GeeksWhy Do User Personas Fail? And What to Use Instead | Jennifer Blatz | #65Jen, a UX researcher at BECU and creator of BlatzChatz, discusses why traditional user personas fail to serve teams. She explains how her frustration with personas drove her to create her own framework - Scenario Alignment Canvas (SAC). She also shares how this method facilitates productive discussions, surfaces assumptions, and helps prioritize research opportunities, ultimately leading to more user-centric and effective design solutions.👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you. Reach out to geekspodcast@uxtweak.com
2025-11-1928 min
The How This Works showJen BlatzJen Blatz, principal UX researcher at Boeing Employees' Credit Union (BECU), takes us on a journey from journalism to UX design, sharing practical insights from the trenches of financial institutions and animal hospitals. With experience spanning VCA animal hospitals to Capital One to Rocket Mortgage, Jen brings a refreshingly honest perspective on the evolving UX landscape—including what's broken with personas and why the future might look different than we think.
Her background in journalism shapes how she approaches ethnographic observation, whether she's watching veterinarians work with anxious pets or understanding how credit union members navigate digital ba...
2025-05-291h 12
Finders to Builders - A UX Research ShowEp.16 - Stakeholder Management with Jen Blatz and Amanda GelbbIn this episode, we explore effective stakeholder management strategies for user researchers with Jen Blatz and Amanda Gelb.We explore the importance of understanding decision-makers' priorities, leveraging social listening, and aligning research objectives from the outset. Amanda and Jen share their experiences and methodologies, including stakeholder mapping, co-creation, navigating misalignments, and proving research value. This episode is packed with practical advice for first or solo researchers on prioritization, building relationships, and creating scalable frameworks to demonstrate research impact.(01:46) Intro(03:32) Amanda Gelb's Background and Current Endeavors(04:38) Discussion on Stakeholder Management(05:13) Common...
2025-02-1944 min
The Sk8LikeYou PodcastSk8LikeYou Podcast Episode 35 - BONUS Show - Best of 2024 Pt 1Check out Part 1 of this BONUS Episode of the Sk8LikeYou Podcast featuring some of the funniest moments of 2024. These are just some of my favorite moments with awesome guests like Danger Don Crosby, Dan Carlson, @sk8ers_r_us, Jen Rankin of the  @rollerrinkratsquadsquad1662  JD Doptis, Justin Ziegler & Dale Edwards of  @Sk8_ne   I can’t believe how much fun it’s been so far & we are just getting started. So enjoy this collection of just some of my favorite moments from the last year.
Stay tuned for part 2 coming soon with Lacey Skates, Michelle Garmon, Â @r...
2025-01-0723 min
UXR Minds Podcast"Be yourself in your UX career" ft. Jen Blatz, Co-Founder - UX Research & StrategyIn this special interview, I get to know Jen Blatz, Senior UX Researcher at BECU but probably more widely known as the Co-founder at the UX Research & Strategy group,
which was founded to enrich and complement the UX design community through knowledge sharing, networking and community. We delve into her journey into UX, the ups and downs she faced, as well as some special advice that helped her achieve her dreams.
2024-05-2030 min
UX AustraliaUX2022 Jen Blatz - How Enterprise Software Can be Saved by UX Research and Service DesignUX Australia Day 1
How Enterprise Software Can be Saved by UX Research and Service Design.
2022-09-0942 min
UX AustraliaDR2022 Jen BlatzDesign Research 2022
Keep Cognitive Biases from Creeping into your UX Design and User Research
2022-04-0148 min
UX AustraliaUXA 2021 Jen BlatzUX Australia Day 3
Presenting Your Designs Using Spontaneous Talks Framework
2021-09-1841 min
UX AustraliaUXA 2021 Jen BlatzUXA2021 presenter Jen Blatz joins Steve to chat about her upcoming presentation ‘Presenting Your Designs Using Spontaneous Talks Framework'.
Register a ticket at Eventbrite to catch Jen at the conference www.eventbrite.com.au/e/ux-australia…s-137875359913
2021-08-1822 min
Fog of Truth2019 AFI DOCSThis episode is dedicated to 2019 AFI DOCS featuring an interview with Festival Director Michael Lumpkin, group discussion of three features playing this year and an interview with Chris and Linda Goldstein Knowlton of WE ARE THE RADICAL MONARCHS.  Group Review of Three films at 2019 AFI Docs: Recorder: The Marion Stokes Project / 2019 (Director: Matt Wolf) Slay the Dragon / 2019 (Directors: Barak Goodman & Christopher Durrance) We Believe in Dinosaurs / 2019 (Directors: Clayton Brown & Monica Long Ross  Film Featured in Interview Portion: We are the Radical Monarchs / 2019 (Director: Li...
2019-06-1958 min