Shows
TIQUE Talks: The Business Podcast for Travel Advisors223. Hot Take: What "Sales" is NOTJoin the Waitlist for The Travel Business Intensive by TIQUE! Robin and Jennifer kindly drag the idea that sales has to feel pushy, awkward, or manipulative. Instead of convincing clients to book, they explain how great sales calls are really about building trust, uncovering the client’s real problem, and creating genuine connection. From avoiding “word-vomit” discovery calls to using intentional questions, tailored messaging, and even silence strategically, they share how advisors can approach sales with more confidence, authenticity, and ease. Plus, they preview their August 24–26 Travel Business Intensive featuring Marsha-Ann Donaldson on selling with authorit...
2026-06-0517 minTIQUE Talks: The Business Podcast for Travel Advisors221. Hot Take: Stop Questioning Your WorthJoin the Waitlist for The Travel Business Intensive by TIQUE! Imposter syndrome? We don’t know her! In this Hot Take, Jennifer and Robin unpack why so many travel advisors are undercharging, overextending themselves, and wondering why they’re burned out by clients who treat unlimited access like a personality trait. From planning fees and pricing psychology to luxury perception, boundaries, and profitable service suites, this conversation is your reminder that your business is not a nonprofit. Whether you book five-star Italy itineraries or budget-friendly cruises, the goal is the same: build a business that pays...
2026-05-2919 minTIQUE Talks: The Business Podcast for Travel Advisors220. How The Right Hotel Can Scientifically Create Happiness with Sara BaconThanks to Our Tique Talks Sponsors:Cozy Earth - Use code COZYTIQUE at checkoutFlytographer - Earn commission on professional vacation photographyTravel Collection - Connect and learn more about TC’s DMCsFrom lighting and ambiance to design and sensory experience, the psychology of a space may matter more than most advisors realize. In this episode, Jennifer talks with Sara Bacon, founder of Opulist, a US-based searchable platform curating aesthetically compelling hotels, restaurants, coffee shops, and bars based on vibe and design rather than traditional travel metrics. Sara shares her background in psychology and how he...
2026-05-2645 minTIQUE Talks: The Business Podcast for Travel Advisors219. Hot Take: How To Fire A ClientJoin the Waitlist for The Travel Business Intensive by TIQUE! Some clients are dream bookings. Others make you question your career choices before your second cup of coffee. In this Hot Take, Jennifer and Robin get honest about toxic clients, scope creep, people-pleasing, and the moment you realize a trip is no longer profitable because a client is draining every ounce of your energy. They break down how to set boundaries before things spiral, when to try salvaging the relationship, and how to professionally “bless and release” a client without the guilt, drama, or five-paragraph apol...
2026-05-2220 minTIQUE Talks: The Business Podcast for Travel Advisors217. Hot Take: How To Start A Business From NothingStarted your travel business with zero network, zero book of business, and zero luxury clients? Same! In this Hot Take, Robin and Jennifer discuss what it looks like to build a business from scratch when you don’t have a network or years of sales experience backing you. From awkward early marketing attempts to learning how to show up consistently online, this episode is the reminder that success isn’t about who you know. It’s about visibility, resilience, systems, and staying in the game long enough for people to finally pay attention. If you’ve been feeling behind, discoura...
2026-05-1520 minTIQUE Talks: The Business Podcast for Travel Advisors215. Hot Take: You Should List Your PricingTIQUE’S TRAVEL ADVISOR APPRECIATION SALE IS LIVE! Enjoy 20% OFF May 4th-8th → SHOP NOWShould you put your pricing on your website? Yes. Full stop.Jennifer and Robin make the case for fee transparency, because hiding your pricing doesn't convert skeptics, it just attracts the wrong clients. Robin shares a cringe-worthy Botox appointment story that proves exactly what happens when financial surprises ambush people mid-process, and Jennifer breaks down the many ways to coach clients on investment before they ever land on your calendar. Clear is kind, "starting at" is your...
2026-05-0819 minTIQUE Talks: The Business Podcast for Travel Advisors213. Hot Take: A Real Business Costs Real MoneyTIQUE’S TRAVEL ADVISOR APPRECIATION SALE IS LIVE! Enjoy 20% OFF May 4th-8th → SHOP NOWYou thought starting a travel business meant freedom, flexibility, and maybe even five-star perks. But behind the scenes? It’s duct-taped systems, second-guessing every decision, and wondering why it still feels so hard. In this fiery Hot Take, Jennifer and Robin pull back the curtain on the real reason your business isn’t flowing and it has nothing to do with your talent. It’s what you’re avoiding. The investments, the systems, the foundations that separate hobbyists from profess...
2026-05-0121 minTIQUE Talks: The Business Podcast for Travel Advisors211. Hot Take: Running A Business Reliant on Global ClimateThe world feels chaotic and your clients can feel it too. So what actually happens to your business when uncertainty hits? And more importantly, how do you stay booked when everyone else is hesitating? In this Hot Take, Robin and Jennifer talk about how to navigate unpredictable seasons without losing momentum. From what to say to clients right now to how to adjust your booking strategy, systems, and offers, this is the behind-the-scenes guidance most advisors don’t think about until it is too late. If bookings feel slower or clients are second guessing, this episode will show you ho...
2026-04-2417 minTIQUE Talks: The Business Podcast for Travel Advisors210. What It Means To Create A Long-Term Career in Travel with Meredith CallowayThanks to Our Tique Talks Sponsors:Travel Collection - Connect and learn more about TC’s DMCsFlytographer - Earn commission on professional vacation photographyCozy Earth - Use code COZYTIQUE for 20% offMeredith Calloway, co-founder of Gifted Travel Network (GTN), breaks down what it really takes to build a long-lasting career in travel. She shares why so many advisors stay stuck in an employee mindset, and how shifting into intentional entrepreneurship starts with getting clear on your message, audience, and brand. The conversation also dives into mental fitness, unpacking how fear, limiting beliefs, and industry se...
2026-04-2132 minTIQUE Talks: The Business Podcast for Travel Advisors209. Hot Take: Stop Avoiding LoomIf you’re still not using Loom, you’re making your sales process harder than it needs to be. Robin and Jennifer break down how voice, tone, and storytelling drive higher conversions, why your “perfect” PDF is getting skimmed (or ignored), and how Loom removes friction in a way calls and emails simply can’t. They also share exactly how to use it without feeling awkward on camera, how it can increase your average booking value, and how to make your offers feel more personal without adding more to your plate. If you’ve been saying “I’ll never use Loom,” this...
2026-04-1715 minTIQUE Talks: The Business Podcast for Travel Advisors207. Hot Take: Stop Researching HotelsIf you feel like you’re drowning in hotel research, this is your sign to stop trying to do it all! In this extra spicy Hot Take, Robin and Jennifer explain why over-researching is holding advisors back and how leveraging DMCs and trusted partners leads to better client experiences, less risk, and more time to grow your business. Plus, what to do when a recommendation isn’t quite right and why those DMC fees are doing more for you than you think. It’s time to step out of the weeds, trust your network, and finally operate like a true c...
2026-04-1014 minTIQUE Talks: The Business Podcast for Travel Advisors205. Hot Take: You Don't Need 1:1 CoachingRobin and Jennifer challenge the idea that you need one-on-one coaching to grow your business. After investing in coaching themselves, they give their honest feedback on when it’s actually helpful and when it becomes a distraction. They explain why most advisors don’t have a knowledge problem, but a focus and execution problem, and how accountability, peer support, and existing resources can often deliver better results than high-ticket programs. If you’ve been considering coaching or feeling stuck in your business, this episode will help you refocus on what actually moves the needle!Have a topic you’d...
2026-04-0313 minTIQUE Talks: The Business Podcast for Travel Advisors204. How To Calculate Your Planning Fee with Sarah EpplerJennifer talks with Sarah Eppler, a Niche community member who used the Seven Figure Sales tools to rebuild her service suite around real profitability. After digging into the numbers and realizing her pricing didn’t reflect her actual time or overhead, Sarah reached out with questions, leading to a deeper look at how to make the math actually work. In this episode, they break down how to work backwards from your income goal, track your time, and price your services based on real labor, trip complexity, and client expectations. Sarah shares what surprised her most when mapping out her ti...
2026-03-3140 minTIQUE Talks: The Business Podcast for Travel Advisors203. Hot Take: Host vs. Advisor ResponsibilitiesThinking about switching host agencies or going independent? In this Hot Take, Robin and Jennifer break down the difference between travel advisor responsibilities and host agency responsibilities, and why changing hosts just because another offers different perks isn’t always the answer. They talk through what hosts actually provide behind the scenes, what advisors should be building on their own, and the questions to ask before deciding if independence is the right next step. Have a topic you’d like discussed in a future Hot Take? Join the Niche Community and submit your questions anytime thro...
2026-03-2711 minTIQUE Talks: The Business Podcast for Travel Advisors201. Hot Take: Should You Book ApartmentsApartments and Airbnbs might seem like a great option for clients traveling with groups, but they can quickly become an advisor’s biggest headache. In this Hot Take, Jennifer and Robin share real stories of what can go wrong when advisors don’t control the accommodations, including last-minute cancellations, fake listings, and even a situation that cost Jennifer $5,000 to fix. You’ll learn why privately owned rentals often create more risk than reward, how misaligned expectations can derail a trip, and what advisors should do when clients insist on booking their own accommodations.Have a topic you’d like d...
2026-03-2015 minTIQUE Talks: The Business Podcast for Travel Advisors199. Hot Take: You Could Be Making Expensive MistakesMoving fast in business can cost you. In this Hot Take, Jennifer shares two expensive mistakes from her early travel advisor days and the systems she built to prevent them from happening again. From auditing itineraries to working with the right suppliers and getting client sign off, this episode is a reminder that slowing down is often what protects your profit, reputation, and sanity.After the episode, come continue the conversation inside the Niche community where we share real advisor strategies, trainings, and support. → https://www.tiquehq.com/niche/?utm_source=Tique_Talks&utm_medium=Show_notes&ut...
2026-03-1318 minTIQUE Talks: The Business Podcast for Travel Advisors197. Hot Take: How To Win Industry AwardsAwards look impressive, but they are not the true measure of a thriving business. In this spicy Hot Take, Jennifer and Robin unpack the pressure to chase industry recognition, the relationship dynamics behind many awards, and why referrals, revenue, and client trust matter far more. They also share how to approach awards strategically, what judges are really looking for inside applications, and why tracking clear metrics makes the biggest difference. If you’re feeling discouraged watching others collect accolades, this episode will help you refocus on what actually moves your business forward. Hit play for the pep-talk you didn’t kn...
2026-03-0613 minTIQUE Talks: The Business Podcast for Travel Advisors195. Hot Take: Stop Looking For The Magic Unicorn HireEveryone wants a “unicorn hire” - someone who can manage client experience, handle marketing, audit invoices, run social media, and basically fix everything overnight. In this Hot Take, Jennifer and Robin explain why that person doesn’t exist and why trying to hire one is setting your business up for frustration. They discuss the difference between administrative support and true specialization, why unclear expectations lead to failed hires, and how to audit your time so you can delegate, automate, or dump tasks strategically. They also tackle the money mindset around outsourcing and share why investing in specialists can actually drive...
2026-02-2716 minTIQUE Talks: The Business Podcast for Travel Advisors193. Hot Take: Some People Will Never Be Your ClientsThey’re liking your posts. They’re asking about your business. They’re booking…without you. And it’s driving you insane. In this Hot Take, Jennifer and Robin say the quiet part out loud: some people will never be your clients. And it’s not because your marketing isn’t working, but because they simply don’t want what you offer. From friends who book their honeymoon elsewhere to family who blur boundaries to travelers who genuinely love planning their own trips, they unpack why chasing the wrong people feels so exhausting and why trying to “convince” them is what makes sales...
2026-02-2012 minTIQUE Talks: The Business Podcast for Travel Advisors191. Hot Take: You Need A CRMIn the spiciest Hot Take yet, Jennifer and Robin call out a problem they didn’t realize was this widespread: successful travel advisors running entire businesses from memory, inboxes, and spreadsheets. And they don’t mince words. A CRM isn’t “nice to have.” It’s the difference between overwhelm and control, chaos and consistency, boutique service and a truly repeatable luxury client experience. If your processes live in your head, this episode will feel uncomfortably familiar. And if you’ve been putting off setting up a CRM because it feels like “too much work,” this conversation will convince you it’s the work...
2026-02-1312 minTIQUE Talks: The Business Podcast for Travel Advisors189. Hot Take: The Trend of Business PartnershipsMany advisors are starting to ask the same question: Should I get a business partner?Burnout, isolation, and wearing every hat in the business has many wondering if teaming up is the answer. As long-time 50/50 business partners, Jennifer and Robin share what their partnership looks like behind the scenes and the questions most advisors aren’t asking before entering an agreement that affects their brand, income, and future. They also reveal the financial model least likely to create tension and why many advisors may actually need support that could be solved by hiring, not partnering. If you’ve e...
2026-02-0615 minTIQUE Talks: The Business Podcast for Travel Advisors187. Hot Take: Should You Have A Service SuiteAre you doing way more work for your clients than they actually need…and getting paid the same no matter what? In this Hot Take, Jennifer and Robin explain why offering one all-inclusive level of service is quietly burning advisors out, and how a simple tiered service suite can change everything. Learn what basic, mid-level, and concierge tiers should look like, and how clearly showing your service levels and starting prices on your website instantly filters for the right people. They also introduce a formula-based planning fee approach that takes the emotion and guesswork out of pricing, so you ca...
2026-01-3014 minTIQUE Talks: The Business Podcast for Travel Advisors185. Hot Take: 2026 Travel TrendsSomething has quietly shifted in the travel industry and advisors are feeling it. In this Hot Take, Jennifer and Robin talk about a pattern that’s showing up again and again inside the Niche community, and it’s changing how trips are being booked, planned, and managed behind the scenes. What used to take years of planning is now happening fast! Expectations are higher, timelines are shorter, and the margin for error has never been slimmer. For advisors, this shift is exciting, but it also exposes exactly where businesses are strong and where they’re vulnerable. No doubt...
2026-01-2311 minTIQUE Talks: The Business Podcast for Travel Advisors183. Hot Take: Charging Cancellation FeesCancellation fees: rude or required? In this Hot Take, Jennifer and Robin explain the significance of implementing a cancellation fee to protect your time, effort, and business. They break down when to enforce or waive a fee, how to position it as company policy (not a personal decision), and the systems every travel advisor needs so cancellations don’t turn into unpaid labor. If you’ve ever been burned by last-minute cancellations or clients who don’t respect your time, this episode is your sign to tighten your policies and protect your business. Tune in and then take the conver...
2026-01-1616 minTIQUE Talks: The Business Podcast for Travel Advisors181. Hot Take: January Is Not For HiringIf January has you overwhelmed and considering hiring help, this episode is a must-listen! Jennifer and Robin explain why January is not the right time to bring on employees or independent contractors, how reactive hiring can hurt your business, and what to focus on instead when leads are flooding your inbox. They cover smarter alternatives like outsourcing and project-based support, how to identify workflow breakdowns, tighten client boundaries, and prepare your business for sustainable growth before bringing on a team.Resources Mentioned in this Episode:Agency Expansion Academy → tiquehq.com/agency-expansion-academyTravel Business La...
2026-01-0916 minTIQUE Talks: The Business Podcast for Travel Advisors180. Creating An IC Mentorship Program with Explorateur TravelDownload the FREE Job Descriptions for Travel Business Roles: tiquehq.com/job-descriptions?utm_source=Podcast+Episode+180&utm_medium=Podcast+Shownotes&utm_campaign=Job+DescriptionsWhat if growing a team isn’t about scaling faster, but scaling smarter? In this episode, Jordan Rush and Kim Hebert, who took over Explorateur Travel after Jennifer sold the agency, pull back the curtain on what it really takes to expand a team with intention. They break down how they prepare each new IC cohort, what onboarding looks like behind the scenes, and why a cohort-based model creates stronger consistency, accountability, and re...
2026-01-0652 minTIQUE Talks: The Business Podcast for Travel Advisors179. Hot Take: What We Learned From 20252025 taught us a lot…and not all of it was comfortable. In this Hot Take, Jennifer and Robin reflect on the lessons that shaped the past year: why growth felt heavier, what constant change actually costs, and how shifting trust and consumer behavior forced a rethink of how businesses operate. They discuss what worked really well, what stopped working, and the hard truths about resilience, revenue, and sustainability that only show up when you’re deep in it. From outsourcing growing pains to decision fatigue and the pressure to always evolve, this conversation is a candid look at what 2025 reve...
2026-01-0219 minTIQUE Talks: The Business Podcast for Travel Advisors177. Hot Take: Why You Should Focus On Sales Instead of MarketingIf your Instagram posts look good but your calendar is still wide open, this episode explains why. Marketing is louder than ever, but buyers are savvier, more discerning, and far less impressed by pretty posts alone. In this Hot Take, Jennifer and Robin talk about the uncomfortable truth most business owners avoid: marketing can attract attention, but it doesn’t close the sale. They unpack why high-value clients choose competence over aesthetics, how weak sales confidence leads to scope creep, and why feeling “weird” about sales is quietly costing you revenue. This conversation reframes sales as what it actually is, a...
2025-12-2616 minTIQUE Talks: The Business Podcast for Travel Advisors175. Hot Take: 5 Questions To Ask Yourself Before 2026As the new year approaches, Robin and Jennifer discuss the five questions every advisor should ask themselves before January 1st. These questions will help you check in on your work-life balance, the support systems you’ve built, and whether you're creating the opportunities you actually want. Hear why data should guide your next moves (not just your gut), how to spot the trips and clients that truly fuel your income, and where your systems might be costing you time. It’s a practical, feel-good reset for anyone wanting to step into January with more clarity and momentum. Also, be sure...
2025-12-1912 min
TIQUE Talks: The Business Podcast for Travel Advisors174. What You Need In A Task Management System with Sarah WillsDownload the FREE Tech Stack Checklist: tiquehq.com/tech-stack?utm_source=Podcast+Episode+154&utm_medium=Podcast+Episode+154&utm_campaign=Tech+Stack If choosing a task management system feels overwhelming, this episode is for you! Jennifer chats with system strategist Sarah Wills, founder of HeySwillsy and the expert behind Tique’s ClickUp Business Hub. Sarah explains what a task management system actually does for your business, how it differs from a CRM and email marketing platform, and why the right tool can completely transform the way you work. She shares the essential features to look for, and...
2025-12-1653 min
TIQUE Talks: The Business Podcast for Travel Advisors173. Hot Take: Should You Change Your CRM
Today’s question is one that hits Tique’s inbox at least once a day: Should I change my CRM? Jennifer, Robin, and Ashlyn (Tique’s workflow guru and product manager) break down why the answer is usually not so fast. Before you chase the next shiny tech solution, hear why you should first fully use the features you already have, and how skipping that step can lead to unnecessary costs, messy migrations, and full-blown workflow chaos. Ashlyn walks through what a CRM should be doing for your business, how to evaluate whether it’s actually falling short, and why tigh...
2025-12-1215 min
TIQUE Talks: The Business Podcast for Travel Advisors172. Top Traits Of Successful Travel Advisors with Jenn Lee
THE 2026 ROADMAP: MASTERING AI FOR GROWTH
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Everyone wants the secret sauce to becoming a successful travel advisor…so Robin and Jennifer brought on someone who actually knows. One of the most dynamic voices in the industry, Jenn Lee joins this episode to discuss the common traits that top advisors share. You’ll hear why mindset, confidence, leadership, and resilience matter just as much as destination expertise, and why thinking like a business owner isn’t optional if you want to grow. Jenn also gets into the systems high-perfo...
2025-12-0959 min
TIQUE Talks: The Business Podcast for Travel Advisors169. Hot Take: Your December Checklist
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TIQUE x Kha Ly: The AI Masterclass for Travel Advisors
If you think you can wait until January to set 2026 goals and make business tweaks, think again! This week’s Hot Take breaks down the exact December checklist every advisor should be working through before WAVE season hits and your inbox explodes. From tightening your pricing and contracts to cleaning up your workflows and giving your financials a much-needed audit, Robin and Jennifer walk you through the behind-the-scenes tune ups most advisors skip and regret later. Also, stick...
2025-11-2817 min
TIQUE Talks: The Business Podcast for Travel Advisors167. Hot Take: The Promise Of A Planning Fee
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This week’s Hot Take covers the always spicy topic - planning fees. During a recent presentation for the Travel Institute’s alumni week, someone asked the question: How do you introduce fees to previous clients who’ve never paid one before? This episode touches on that, but the real heart of this conversation is for advisors who are already charging fees and want to elevate the way they talk about them. Jennifer and Robin flip the script on planning fees and unpack what you’re actually promising your clients when you charge on...
2025-11-2110 min
Jake's Take with Jacob ElyacharJennifer Harper TALKS ‘Soul Alive’ & Songwriting | JTWJE Podcast 397It is a pleasure to welcome singer-songwriter Jennifer Harper as a guest on the latest edition of The Jake’s Take with Jacob Elyachar Podcast. Raised in a musical family in Washington, D.C., Jennifer was drawn to the piano from a young age. Her early influences included the sounds of Simon & Garfunkel, Cat Stevens, and Joni Mitchell, which she taught herself to play by ear. This early passion for music set the stage for a lifelong journey of creative expression and healing. Jennifer’s artistry is both contemplative and assured, a blend of her classical training and deep...
2025-11-1743 min
TIQUE Talks: The Business Podcast for Travel Advisors163. Hot Take: Practicing What We Preach
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This week’s Hot Take is a little different. No industry headlines, no Q&A, just Robin and Jennifer walking the talk. For years, they’ve told you to refine your offers, charge your worth, and simplify your systems… so they did exactly that inside the Niche community. Hear the details on why one-size-fits-all no longer worked, what sparked the new membership tiers, and how they made the tough calls that keep Niche sustainable and seriously elevated. Some loved it, some didn’t, and that’s business, baby!
Hit play for a...
2025-11-0714 min
TIQUE Talks: The Business Podcast for Travel Advisors161. Hot Take: Preparing For Wave Season
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This week’s Hot Take tackles a question from a Niche community member about how to prepare your business for the whirlwind stretch in January and February when travel inquiries surge (aka Wave season). Jennifer and Robin explain how to use the end of the year to reflect, audit, and refine so you enter 2026 clear on who you want to work with, confident in your systems, and ready to handle Wave season at full capacity. They also remind listeners that January and February don't look the same for everyone, and that’s okay! S...
2025-10-3118 min
TIQUE Talks: The Business Podcast for Travel Advisors160. What To Do If You Have Imposter Syndrome with Kerry Dyer
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If you’ve ever walked into a room full of successful peers and thought, “What am I even doing here?”, this episode is for you! Kerry Dyer, Chief Development Officer at Brownell Travel, has built a career leading, mentoring, and inspiring advisors to grow thriving businesses with confidence. After delivering a powerful presentation on imposter syndrome at Virtuoso Travel Week, Jennifer and Robin knew it was essential to bring that conversation to the podcast. In this episode, Kerry unpacks wha...
2025-10-2851 min
TIQUE Talks: The Business Podcast for Travel Advisors159. Hot Take: Commission Reconciliation
Have you ever realized you didn’t get paid because you missed one tiny step? This week’s Hot Take question comes from Katherine, who recently discovered that one of her DMCs didn’t send her commission…because she hadn’t invoiced them. (Wait, what?!)
So, should you be sending invoices for every trip? Or only when asked?
Robin and Jennifer break it all down: which suppliers require invoices, how to track commissions, and the one system that’ll save you from chasing payments. Press play and learn how to make sure every dolla...
2025-10-2410 min
TIQUE Talks: The Business Podcast for Travel Advisors158. Do You Have A Sellable Travel Business? with Shay Bacani
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→ Mark your calendar for Rep Rundown - Happening Oct. 29th & 30th!
Think your business isn’t “sellable”? Think again! Shay Bacani, founder of Centura Financial, joins Robin and Jennifer to discuss what it really means to build a business that can operate (and even sell) without you. She shares how to stop playing small, why profit is the number that actually matters, and how to turn your lifestyle business into a true asset. From knowing your numbers to hiring top-down and documenting everything, Shay makes the intimidating side of money and...
2025-10-2156 min
TIQUE Talks: The Business Podcast for Travel Advisors157. Hot Take: Breaking Through The 2 Million Sales Plateau
How do you go from “I want to hit $2 million” to actually doing it? This week’s Hot Take comes from Winnie, who asked: “I would love to hear more about setting financial goals for 2026, and specifically how to ask for the referral from past clients in the most polite way. It's one thing to say my gross revenue should be over $2 million, but how do you proactively go after that business?”
Jennifer and Robin break it all down across referrals, financial goals, marketing, and metrics. You’ll learn how to identify your highest-value clients, ask for refer...
2025-10-1716 min
TIQUE Talks: The Business Podcast for Travel Advisors156. Group Bookings 101: Contract vs. Flex with Ateet Ajuha
Do group bookings make your head spin? Let’s fix that! Ateet Ahuja, founder of Indian Destination Wedding, joins Jennifer to unpack the difference between group contracts and flex groups, how to choose the right route for your clients, and what it takes to manage large scale destination events with confidence. Ateet shares his journey from corporate life at Dell to planning luxury Indian weddings around the world and why niching down didn’t limit his business, it exploded it. Together, they discuss what to look for in fair attrition and cancellation terms, how to set client expectations, and how...
2025-10-1440 min
TIQUE Talks: The Business Podcast for Travel Advisors155. Hot Take: Trade Shows
In the Niche community, a member recently asked how to prepare for ILTM, and it sparked a bigger conversation: how do you really prepare for trade shows, and which ones are actually worth it? This week’s Hot Take dives into all things trade shows and how to make the most of them. Robin and Jennifer discuss why niche-specific events often bring the best ROI, how ego and confidence both play a role in attending, and why you should align shows with your true business focus. From prep tips like reviewing supplier lists and packing smart, to etiquette advice on...
2025-10-1012 min
TIQUE Talks: The Business Podcast for Travel Advisors153. Hot Take: Boundaries & Burnout
The line between serving your clients and sacrificing yourself can get blurry fast. In this Hot Take, Jennifer and Robin dig into a challenge almost every advisor faces: setting boundaries and avoiding burnout. From overstuffed inboxes to client requests at all hours, it’s easy to lose control of your time and energy when you’re trying to grow a business. They share the hard-won lessons and strategies that help advisors protect their sanity, create healthier client relationships, and build a business that actually supports the life they want. Whether you’ve been feeling stretched thin or just want to get...
2025-10-0316 min
TIQUE Talks: The Business Podcast for Travel Advisors151. Hot Take: Holiday Spending Trends
Consumer gift spending is dropping this holiday season…but travel spending is rising. That means your clients are ready to swap sweaters for plane tickets, and you need to know how to position yourself to capture it. In this Hot Take, Jennifer and Robin share why leading with discounts won’t cut it in today’s economy and how the smartest advisors will win by marketing the feeling of travel (think cozy holiday rituals, aspirational experiences, and stress-free memories clients can instantly picture themselves in). Learn how to position travel as the ultimate gift, reduce client overwhelm with done-for-them holida...
2025-09-2616 min
TIQUE Talks: The Business Podcast for Travel Advisors149. Hot Take: Should You Bring On ICs
This week’s Hot Take comes from Niche member Megan, who’s debating a big agency growth move: bring on independent contractors or hire employees? Jennifer and Robin discuss the different aspects of both options starting from clarifying your long-term vision and navigating the legal/financial fine print to tackling the very real emotional side of building a team. You’ll hear strategies for protecting your brand, lightening your workload, and scaling smart (with some bonus insights from Agency Expansion Academy). Tune in to get the clarity you need for making the best decision for your business!
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2025-09-1918 min
TIQUE Talks: The Business Podcast for Travel Advisors148. How A Hotel Prepares for Your Client with Candice Berger
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Boutique hotels may look effortless on the outside, but behind the scenes they run on strategy, teamwork, and a relentless eye for detail. In this episode, Jennifer chats with Candice Berger, Director of Marketing at Voile D’or, who represents two of the industry’s remarkable hidden gems: Maison Hudson in New York and Maison Vi Laroi in Paris. Candice pulls back the curtain on what it truly takes to wow guests: from personalizing every stay and safeguarding client confidentiality to the n...
2025-09-1647 min
TIQUE Talks: The Business Podcast for Travel Advisors147. Hot Take: Generating Leads When You're Not Gaining Traction
This week’s Hot Take answers a big question from Niche member Simone: how do you actually build a book of business as a travel advisor? Jennifer and Robin spill their best tips for finding your ideal audience, creating content that grabs attention, and showing up on social media where your potential clients already hang out. You’ll learn why leading with value builds leads, how clear messaging makes your brand unforgettable, and why consistency is your secret weapon. They also give their thoughts on creating smart partnerships, learning from others in the industry, and the referral power of happ...
2025-09-1219 min
TIQUE Talks: The Business Podcast for Travel Advisors145. Hot Take: What “Luxury Travel” Really Means in 2025
“Luxury” has officially become the most overused word in travel, and in this Hot Take, Robin and Jennifer are calling it out. They break down the Virtuoso 2025 Luxe Report, which reveals that travelers are taking fewer trips but spending more on immersive, meaningful experiences. They get candid about the pressure on advisors to chase ultra-high-ticket trips and why real success is not defined by a $100K price tag. They share strategies for carving out your own niche, whether that means high volume all-inclusives that keep clients coming back or bespoke itineraries that wow even the pickiest traveler. Plus, they give...
2025-09-0516 min
TIQUE Talks: The Business Podcast for Travel Advisors144. How To Be A Mentor In A Competitive Industry with Rebecca Alesia
Behind every thriving travel advisor is a mentor who believed in them first. In this episode, Rebecca Alessia, owner of Wonderology Luxury Travel Experiences and a Condé Nast Traveler Top Travel Specialist for 2023 and 2024, joins Jennifer to talk all things mentorship. Rebecca shares how her own mentors helped shape her success, why she’s passionate about paying it forward, and what makes mentorship so valuable in today’s fast-growing travel industry.
You’ll hear her take on the difference between mentorship and paid coaching, how fresh perspectives from new advisors keep the industry evolving, and why building a colla...
2025-09-0242 min
TIQUE Talks: The Business Podcast for Travel Advisors143. Hot Take: Low-Cost Marketing For Travel Advisors
Welcome to the new “Hot Take” series! Each Friday, Jennifer and Robin will bring you timely, bite-sized conversations designed to give travel advisors a little more insight, clarity, and connection heading into the weekend. No fluff, no filler, just real-time reactions to what’s happening in the industry and what their community needs most.
In this kickoff episode, they answer a question from Leonora, a luxury travel advisor looking to grow her social media reach without overspending. They share smarter, more sustainable strategies, like using turnkey tools to create a polished digital presence and repurposing high-qu...
2025-08-2907 min
TIQUE Talks: The Business Podcast for Travel Advisors141. How To Take A Break From Your Business
Whether it’s for maternity leave, a medical emergency, or just a much-needed reset, taking a break from your business can feel overwhelming. In this highly requested episode, Robin and Jennifer share strategies to help you step away without losing momentum! They talk about how to prepare for both planned and unexpected absences, from building detailed timelines and communicating with clients early, to creating emergency plans and documenting your processes. You’ll learn why an abundance mindset is key, how to re-enter your business smoothly, and ways to make sure your finances can handle time away. Whether you’re facing...
2025-08-1943 min
TIQUE Talks: The Business Podcast for Travel Advisors139. Why You Need A True Operations Strategy To Scale with Melissa Franks
If you have ever felt like you’re the glue holding your business together or that stepping away for even a day would send everything into chaos, this conversation is a must listen! Jennifer and Robin are joined by seasoned business strategist, Melissa Franks, to unpack one of the most important and often overlooked pieces of sustainable growth: operational strategy. Melissa has even served as their own Fractional COO, guiding them through tough decisions and intentional enhancements within Tique. In this episode, she shares how to spot the red flags that your business is stuck in survival mode, the di...
2025-08-0553 min
TIQUE Talks: The Business Podcast for Travel Advisors138. Client Experience Series: In-Destination Management & Post Travel Follow Up
This episode wraps up the Client Experience Summer Series with a deep dive into in-destination management and post travel follow-up. Robin and Jennifer share strategies for setting healthy boundaries with clients while they're traveling, so you can deliver high-touch service without feeling glued to your phone. From crafting a powerful pre-travel email to offering in-destination communication as a premium service, you'll hear how to create a smooth client experience that doesn't sacrifice your sanity. They also talk through the best ways to gather feedback post-trip, including how to time your requests for testimonials and turn client praise into content...
2025-07-2940 min
TIQUE Talks: The Business Podcast for Travel Advisors137. Client Experience Series: Confirming & Nurturing The Booking
One of the most overlooked parts of the client experience actually happens after they say yes to the proposal. In this episode, Robin and Jennifer break down what to do the moment a client gives the green light. From confirming bookings and managing approvals to protecting your business and setting up a strong nurture sequence, they share how to create a smooth, streamlined journey all the way to departure day. You’ll hear how they built a system that blends automation with personalization, so clients feel genuinely cared for without you being glued to your inbox. They also discuss mu...
2025-07-2250 min
TIQUE Talks: The Business Podcast for Travel Advisors136. Client Experience Series: The Proposal
Creating a travel proposal is more than plugging numbers into a spreadsheet. It’s about telling a story your client wants to step into. In this episode, Jennifer and Robin share how to create proposals that feel like an experience from start to finish. Learn how to ask the right intake questions, tailor your recommendations with confidence, and choose suppliers that align with your client’s vibe while streamlining your backend workflow. You’ll also hear how to use itinerary builders and Loom walkthroughs to add a personal touch, plus tips for setting clear expectations, managing revisions, and keeping timeli...
2025-07-1548 min
TIQUE Talks: The Business Podcast for Travel Advisors135. Client Experience Series: The Intake Call
Your intake call isn’t just a casual chat. It’s your power move. In this episode, Jennifer and Robin share why this second step in your client experience journey can make or break your ability to close the sale. They explain how to lead with confidence, ask thoughtful questions that uncover what your clients really want, and position yourself as the expert from the very first conversation. You’ll also learn how to use tech tools like AI to stay fully present while capturing key details without missing a beat. Plus, hear how creating a clear structure for your c...
2025-07-0847 min
TIQUE Talks: The Business Podcast for Travel Advisors134. Client Experience Series: The InquiryIn the kickoff episode of this year’s summer series, Robin and Jennifer take a closer look at the inquiry phase, the first step in the client journey and a powerful opportunity to set the tone for a high touch, personalized experience. Rather than viewing the inquiry form as just a lead filter, they reframe it as the beginning of the onboarding process. This attracts dream clients, sets expectations, and lays the foundation for lasting relationships! Learn how to design strategic inquiry forms that are both efficient and engaging, tailored to the unique preferences of different client types. From in...
2025-07-0137 min
TIQUE Talks: The Business Podcast for Travel Advisors122. Why You Need Community To Be Successful In Travel
JOIN THE NICHE COMMUNITY
What if the key to unlocking your next level isn’t just strategy but connection? In this episode, Robin and Jennifer discuss five key reasons why every travel advisor needs a strong community around them. From increasing your income and accessing exclusive opportunities to finding mentorship and preventing burnout, surrounding yourself with the right people can truly transform your business. You’ll hear surprising stats (like how connected advisors earn 26% more!) and insights on how community builds credibility, trust, and long-term success. Plus, get an inside look at the Niche Community - a su...
2025-04-0839 min
TIQUE Talks: The Business Podcast for Travel Advisors115. How Buyer Psychology Is Changing (& What To Do About It)
AGENCY EXPANSION ACADEMY IS BACK! → This signature program is your complete, self-paced blueprint for building a dream team of pros, streamlining your operations, and unlocking the kind of growth that feels effortless and sustainable.
Consumer behavior is changing quickly, and the travel industry is feeling the impact. What consumers prioritize has changed drastically compared to five years ago. In this episode, Robin and Jennifer dive into the psychology behind these changes and what today’s travelers truly value. From the rise of personalization and emotional connections to the demand for seamless convenience in a digi...
2025-02-181h 01
Bush & BanterJacob Lemanski - Cycling Around the World (Twice), Psychedelic Ant Farms, and Pushing BoundariesJen and Dyana chat with cyclist Jacob Lemanski, who rode his bicycle 38,000 miles over 999 days, crossing six continents and circling the earth twice. They discuss logistics, his biggest fears, favorite places to cycle, and the mental toll of life on two wheels. Jacob is currently the creator of Ant Space, a company that designs unique psychedelic ant farms, and he holds the record for the largest ant farm in the world. He is also the host of How to Move the Stars, a podcast chronicling his journey cycling around the globe. The show delves into the people and cultures...
2025-02-121h 00
TIQUE Talks: The Business Podcast for Travel Advisors114. How To Build Your Dream Team
AGENCY EXPANSION ACADEMY - tiquehq.com/aea
Dream teams don’t happen by chance - they’re built with strategy. In this episode, Robin and Jennifer break down the do’s and don’ts of hiring, from defining your vision to avoiding the nightmare of a bad first hire (yep, they’ve been there!). Drawing from their background in recruitment and HR, they share expert tips on when to hire, how to vet candidates properly, and whether employees or contractors are the right fit for your business. Plus, get the scoop on the latest hiring trends, part...
2025-02-111h 01
TIQUE Talks: The Business Podcast for Travel Advisors112. How to Create Interactive Content for Lead Generation with Josh Haynam
REGISTER NOW! → WHAT TO DO, DELEGATE, OR DUMP IN 2025
Ready to captivate your audience and turn engagement into real results? In this episode, Robin and Jennifer chat with Josh Hanum, founder of Interact, to explore how interactive quizzes can transform your lead generation strategy. Discover the psychology behind quizzes and how they create deeper connections by making potential clients active participants. Josh shares tips on building the perfect quiz and how to leverage it for segmentation and scaling. He also explains the use of quizzes at every stage of the customer journey (not just to col...
2025-01-2854 min
TIQUE Talks: The Business Podcast for Travel Advisors109. Creative Ways To Create Passive Income For Your Travel Business
JOIN THE NICHE COMMUNITY - Enrollment opens on January 6th, 2025!
What if you could make extra money without the constant hustle? It’s totally possible! In this episode, Robin and Jennifer share creative ways travel advisors can start earning passive income. They discuss moving beyond just earning commissions and dive into things like affiliate marketing, selling travel insurance, and even charging for consultation calls. You’ll also hear tips on creating destination guides or online courses and using blogs, social media, and newsletters to sprinkle in affiliate links naturally. Not only do these methods provide an ad...
2025-01-0748 min
TIQUE Talks: The Business Podcast for Travel Advisors108. Leveling Up Your (Already) Successful Business in 2025
JOIN THE NICHE COMMUNITY - Enrollment opens on January 6th, 2025!
Ready to take your travel business to the next level without feeling burnt out? This episode has you covered! Robin and Jennifer discuss various topics including refining your niche to attract dream clients, creating signature client experiences that surprise and delight, and leveraging technology to streamline operations and free up time for creativity. They also stress the importance of knowing your finances and explain how personal development can open new doors for growth. Whether you’re looking to scale smarter or simply find more fulfillment in...
2024-12-3137 min
TIQUE Talks: The Business Podcast for Travel Advisors104. A Glimpse Into Our Year End Business Audit
As the year winds down, it’s time to reflect, refocus, and realign your business and life goals for the year ahead. In this episode, Robin and Jennifer dive into their annual end-of-year business audit, sharing strategies for conducting a successful review. They break down key areas like financial performance, client experiences, marketing strategies, and team dynamics. Plus, they share personal thoughts on life auditing and the importance of work-life balance and intentional living. If you've ever wondered how the duo keeps things running smoothly while also planning for future growth, this episode is for you. Get a behind-the-scenes lo...
2024-12-0351 min
TIQUE Talks: The Business Podcast for Travel Advisors101. When And How To Piece An FIT Together On Your Own with Beth Pelleteri
Beth Pelleteri from Rhode to Travel joins Jennifer to share her expert advice on building customized itineraries without the need for Destination Management Companies (DMCs) or wholesalers. Together, they discuss the benefits of direct booking methods, when to consider partnering with a DMC, and best practices for handling last-minute requests and remote destinations. The conversation also dives into managing client expectations, understanding cost considerations, and the importance of having a solid workflow. Whether you're new to planning FIT travel or looking to enhance your skills, this episode is packed with insights to help you confidently design bespoke travel experiences!
2024-11-121h 02
TIQUE Talks: The Business Podcast for Travel Advisors100. TIQUE Tells All: Answers To Your Burning Questions
In this special 100th episode of Tique Talks, Robin and Jennifer celebrate the podcast’s incredible journey - over 200,000 downloads and a thriving community! They reflect on the lessons learned along the way and answer questions from listeners, covering topics like common mistakes new travel advisors should avoid, the importance of defining your ideal client and managing expenses strategically, and setting boundaries for sustainable business growth. They also discuss the pros and cons of using a personal vs. business Instagram account, the benefits of building strong supplier relationships, and MUCH more! This milestone episode is packed with advice and in...
2024-11-0558 min
TIQUE Talks: The Business Podcast for Travel Advisors99. Creating Invoices That Protect Your Business
Dive into a topic that might not sound overly exciting but is essential for protecting your business – client invoicing. Jennifer and Robin discuss topics such as charging planning fees, setting limits on proposal revisions, and making sure your services are super clear so clients know exactly what they’re paying for. They also share tips on managing supplier invoices (because nobody likes those surprise mistakes) and why getting digital signatures for changes is a total lifesaver. And of course, they get into the nitty-gritty: clear terms and conditions, disclaimers for extra costs, and all the documentation you need to cove...
2024-10-2947 min
TIQUE Talks: The Business Podcast for Travel Advisors97. Replay: How To Articulate What You Do As A Modern-Day Travel Advisor
In light of recording challenges due to Hurricane Milton, Robin and Jen are replaying this fan-favorite episode!
“Travel agents still exist?” - There’s no doubt, we've all been asked this question. Honestly, it can feel impossible to summarize everything that a travel advisor does in the few seconds that we have to respond to that question. Many people now believe they can plan and book their own trips using the internet and online reviews. However, advisors offer much more than just booking services! In this conversation, Robin and Jennifer chat about breaking down advisor stereoty...
2024-10-1553 min
TIQUE Talks: The Business Podcast for Travel Advisors96. What To Do NOW To Prepare Your Business For The Holidays
The holiday season is fast approaching - are you ready to take a well-deserved break without worrying about your business? In this episode, Robin and Jennifer share must-know strategies for travel advisors to prepare for a stress-free holiday. From setting up automated responses and delegating tasks to expressing gratitude to clients, they cover everything you need to step away with confidence. Plus, they dive into the importance of setting clear boundaries with clients, automating workflows, and crafting a comprehensive coverage plan. Tune in for all the tips to keep your business running smoothly while you enjoy a peaceful, relaxed...
2024-10-0839 min
TIQUE Talks: The Business Podcast for Travel Advisors95. Automating Your Social Media With ManyChat
Ready to turn social media followers into loyal customers without spending hours in your DMs? Jennifer and Robin share the many benefits of ManyChat, an automation tool designed to enhance engagement on Instagram through chat funnels and automated responses. It's an effective way of creating engagement to boost your profile, as well as deliver tailored information to an engaged audience. The tool, popular among online marketers like Jenna Kutcher and Amy Porterfield, helps brands interact more personally, creating a deeper sense of connection and loyalty. Learn how you can streamline your communication, save time, and still deliver that bespoke...
2024-10-0135 min
TIQUE Talks: The Business Podcast for Travel Advisors94. How To Recover From Negative Feedback
Ever felt crushed by a bad review? Robin and Jennifer know the feeling. This conversation tackles how to turn those tough moments into learning opportunities. The ladies discuss how to process negative feedback without taking it personally and offer practical steps for recovery. Learn how to remove emotion from reviews, show appreciation for the feedback, and offer remedies such as future trip credits or small gestures. Whether it's because of something that was out of your control or maybe a genuine mistake, a negative review can be pretty discouraging. Hit play and get all the tips for turning challenging...
2024-09-2439 min
TIQUE Talks: The Business Podcast for Travel Advisors93. What We Wished We Knew Before We Hosted A Group Trip
Thinking of planning a group trip? Robin and Jennifer give the inside scoop of their own group trip to Italy in 2019. They discuss their positive experiences (such as making life-long friends) and challenges (losing $12,000!), as well as give advice for avoiding common pitfalls. Learn the importance of understanding your audience, creating a detailed timeline, managing expectations, and accurately pricing a group trip to ensure profitability. They also discuss best practices for promoting the trip, handling logistics, and addressing common obstacles. This episode is a must-listen for anyone considering organizing a group travel experience - walk away with validation that...
2024-09-1750 min
TIQUE Talks: The Business Podcast for Travel Advisors92. What Your Boundaries Say About Your Business
From establishing professionalism to creating a better work-life balance, setting boundaries in your business is a must. However, what does implementing boundaries actually look like? How can you educate potential clients on your boundaries so that you are only working with travelers that value your time? Jennifer and Robin answer those questions and more on this episode! Learn why boundaries are necessary, how to communicate them effectively (and handle pushback) to clients, and the role fees play in reinforcing these boundaries. If you’re eager to create stronger boundaries in your business and ensure a positive client experience, don’t sk...
2024-09-1043 min
TIQUE Talks: The Business Podcast for Travel Advisors90. The Most Boring Podcast Episode That You NEED To Listen To (How To Avoid Getting Audited) with Jon Frye
Understanding your business finances isn't scary - it’s empowering! Jon Frye, CPA, joins this episode to tackle a topic that may not be the most exciting to some, but personally hits home for Jennifer. She recaps her experience being audited in 2018, giving insight into why she was audited and how she came out unscathed. Jon shares advice on avoiding IRS audits and understanding the nuances of tax preparation. He also gives details on what constitutes legitimate business expenses, such as travel upgrades and tips, and emphasizes the low risk of audits for smaller inconsistencies. Learn how to take co...
2024-08-2748 min
TIQUE Talks: The Business Podcast for Travel Advisors89. Tailoring Your Sales Pitch To Each Client
In a world where consumer habits are rapidly evolving and over-saturation of sales pitches is the norm, one-size-fits-all sales approaches no longer cut it. Just like no two people are the same, successful sales strategies must embrace personalization to resonate with clients. In this episode, Robin and Jennifer discuss how you can use emotional intelligence to customize your sales pitch for each potential client, increasing your chances of a positive outcome. They stress the importance of understanding each client's unique needs and interests, using active listening and client research to build trust and offer tailored solutions. The episode also...
2024-08-2047 min
TIQUE Talks: The Business Podcast for Travel Advisors86. How To Celebrate Your Wins As A Travel Advisor
Success is in the small wins! Learn why and how to celebrate your business achievements for a happier, more productive life. In this episode, Jennifer and Robin discuss their struggle with celebrating achievements amidst the hustle of running a business. They explain the importance of pausing to recognize big and small wins to prevent burnout and build a healthier work-life balance. Through personal anecdotes and industry insights, they discuss why celebrating success matters, how to define personal and professional goals, and practical ways to reward yourself. Don’t miss this candid conversation about redefining success, setting goals that align wi...
2024-07-3039 min
TIQUE Talks: The Business Podcast for Travel Advisors81. Preparing For A Brand Photo Shoot: Tips For High-Quality, Intentional Imagery
When it comes to marketing your business, quality photos can make all the difference in attracting and engaging potential clients. However, simply having high-quality images is NOT enough. In this episode, Robin and Jennifer share how you can get the most out of any photo shoot, whether it's by a professional or you've employed the help of a friend who can simply press a camera button down. Regardless of your investment level, learn how you can maximize the opportunity to get great images that portray professionalism and trustworthiness, yet also allow for authenticity and individuality to shine through. From...
2024-06-2538 min
TIQUE Talks: The Business Podcast for Travel Advisors78. Summer Tech Series: Travefy with David Chait
Travefy, a leading platform in the travel industry, has transformed the way travel advisors operate and deliver exceptional service to their clients. Founded by David Chait, Travefy initially started as a consumer group travel planner but pivoted to a comprehensive B2B solution for travel advisors. With its user-friendly interface and comprehensive features, Travefy has become a go-to platform for advisors looking to streamline their workflow and provide a top-notch client experience. In this episode, Jennifer and David discuss the innovations that have propelled Travefy to success and discuss its long-term vision for the future, such as the upcoming...
2024-06-0457 min
TIQUE Talks: The Business Podcast for Travel Advisors76. Summer Tech Series: Factors To Consider When Selecting A CRM
Welcome to the first episode of the Summer Tech Series! Over the course of the summer months, Robin and Jennifer will be interviewing tech founders to share about their platform, their favorite features, as well as the future of their systems. They will also be interviewing founders of tech companies that are revolutionizing how founders research and book their travel.
This episode kicks off the series by breaking down which factors to consider when selecting a CRM for your travel business. Jennifer explains the need for customization and adaptability to niche, as well as the in...
2024-05-2148 min
TIQUE Talks: The Business Podcast for Travel Advisors75. 5 Things To STOP Doing To Increase Your Productivity
Struggling to find enough hours in the day? Learn how to tackle time management and find out which items are creating inefficiencies within your day! Robin and Jennifer share their thoughts on effective time management, including reviewing your schedule ahead of time and creating a game plan for each day. They discuss the benefits of using tools like Calendly and TravelJoy for automation and delegation, as well as the value of leaning on concierges and DMCs. In today's fast-paced world, it's easy to feel overwhelmed and like there's never enough time to accomplish your to-do list. However, the key...
2024-05-1440 min
TIQUE Talks: The Business Podcast for Travel Advisors74. How To Craft The Perfect Travel Proposal
Hot topic alert! As a travel advisor, crafting a perfect proposal is key to a positive client experience and increasing sales conversion. Regardless of which stage you’re at in your travel career, you can always improve upon your proposal presentation to create the best possible outcome for your clients. In this episode, Jennifer and Robin discuss the key elements of a perfect proposal, such as confirming the details in writing, selecting the right supplier, and quick turnaround time. They also provide tips for improving the presentation and creating an engaging and immersive experience to wow clients. If you’re r...
2024-05-0754 min
TIQUE Talks: The Business Podcast for Travel Advisors71. How To Legitimize Your Travel Business
Oftentimes, advisors are working to transition from part-time travel planning to a full-time travel advisor committed to their travel career. If this is you, it’s time to take the necessary steps to legitimize your business and elevate your reputation! From the financials to your online presence and external client perspective, Robin and Jennifer walk through all things to consider when establishing a strong foundation for your business. They cover topics such as legal requirements, brand consistency, financial considerations, and organizational processes. They also provide tips and resources to help you get you started. By following these steps, you'll no...
2024-04-1654 min
TIQUE Talks: The Business Podcast for Travel Advisors70. Which Numbers REALLY Matter In Your Business?
Knowledge is power, especially when it comes to your business's financials. Knowing your numbers allows you to set realistic goals, make informed decisions, tailor your marketing strategies, and ensure the financial health and sustainability of your business. In this episode, Jennifer and Robin discuss the key numbers that travel advisors need to be tracking, such as operating expenses, total annual revenue, average trip cost, profit margin, and lead to client conversion. They also explain the significance of each metric, as well as tips for tracking and analyzing them. Whether you're a numbers person or not, these insights will help...
2024-04-091h 03
TIQUE Talks: The Business Podcast for Travel Advisors67. How Forbes Travel Guide Is Transforming The Travel Industry with Richard Lebowitz
Curious about what it takes for a hotel to earn a Forbes Travel Guide star rating? Jennifer sits down with Richard Lebowitz, the Senior Vice President of Travel Industry Outreach at Forbes Travel Guide, to discuss the rigorous evaluation process, as well as how Forbes Travel Guide is transforming the travel industry and how these changes could impact your business.
Richard has extensive experience in the hotel and travel industry, including once holding a position on the Asta Hotel Distribution Committee. He shares insights into the history and mission of Forbes Travel Guide, the process o...
2024-03-1951 min
TIQUE Talks: The Business Podcast for Travel Advisors64. How To Speak The Language Of Luxury with Amber Frankhuizen (Part 2)
Jennifer and Amber Frankhuizen continue their discussion on the language of luxury and how to effectively communicate with high net worth individuals. In this episode, they cover the importance of boundaries, the value of collaborations, and the impact of surprise and delight to further enhance the overall client experience. Learn how to craft a luxury brand that encompasses consistency, high quality, and exclusivity, as well as the do's and don'ts for successful marketing communication. Hit play to gain strategies and tactics that will help you elevate your marketing efforts and attract a loyal luxury clientele!
A...
2024-02-2741 min
TIQUE Talks: The Business Podcast for Travel Advisors58. 5 Steps To Create A Niche-Specific Workflow with Ashlyn Puckett
If you have not implemented a general workflow in your business, now is the time to do so! Whether you choose the DIY route or take advantage of Tique’s resources, adding niche-specific workflows will allow you to serve different clientele in different areas of the world. Ashlyn Puckett, Tique’s community manager and resident workflow guru, joins this episode to walk you through how to create one workflow and then duplicate it for different types of travel.
Ashlyn breaks down the workflow process, including defining the life cycle of a booking, mapping out the proce...
2024-01-1654 min
TIQUE Talks: The Business Podcast for Travel Advisors56. The Benefits Of Working With A Wholesaler with Melissa Krueger
What exactly is a wholesaler? Melissa Krueger, the CEO of Classic Vacations, explains the role of a wholesaler in the travel industry and details the exceptional service, support, and value they bring to travel advisors. Learn the similarities and differences between a wholesaler and a DMC (Destination Management Company), benefits of working with a wholesaler, and the key differentiators that set Classic Vacations apart in the industry. Also, Jennifer shares her personal experience of working with Classic Vacations and how they played a pivotal role in creating the foundation for her entire travel career!
About M...
2024-01-0249 min
TIQUE Talks: The Business Podcast for Travel Advisors52. How To Disaster-Proof Your Business with Matt Maniscalco
Are you prepared for the unexpected? Don't wait until it's too late! As a business owner, it's easy to get caught up in the day-to-day operations and overlook the need for emergency planning. However, it's crucial to have a plan in place to protect your business and your loved ones in case of unforeseen circumstances. Matt Maniscalco, an accomplished insurance agency owner, joins the show to discuss the importance of preparing for life's unexpected events.
Matt emphasizes the necessity for travel advisors to have comprehensive plans and protocols in place, addressing both personal and professional as...
2023-12-0546 min
TIQUE Talks: The Business Podcast for Travel Advisors48. What You Should Be Doing Now For Your Long Term Business Vision
Success in the travel industry is not a one-size-fits-all approach. What drives you may not drive the advisor next to you. It's all about defining what you want out of your business and creating a plan to make it happen.
Learn the four steps to take to discover and clarify your long-term business goals, and how to create actionable steps to achieve them. Robin and Jennifer dive into defining your core values, crafting a mission and vision statement, setting SMART goals, tracking key data metrics, and much more! Walk away from this episode with a ro...
2023-11-0748 min
TIQUE Talks: The Business Podcast for Travel Advisors47. How To Batch Your Tasks & Manage Your Time As A Travel Advisor
Time management is a common struggle for entrepreneurs, especially travel advisors. However, it's not impossible to master! In this episode, Robin and Jennifer discuss the steps to better optimize your time, achieve more in your business, and feel more in control of your days.
Unfortunately, so many people are conditioned to feel that being “too busy” for their personal life is brag worthy. Both Robin and Jennifer admit to previously being addicted to stress and trying to take on the world while letting their personal life or health fall by the wayside. If you can relat...
2023-10-3144 min
TIQUE Talks: The Business Podcast for Travel Advisors42. What We'd Do Today If We Started Our Travel Business Over (Part 2)
Marketing, client experience, industry events, and more! Jennifer and Robin are continuing their discussion about what they’d do differently if they were starting over with their travel business. In this episode, they cover everything from the inception of your identity all the way through how you can make additional income after establishing yourself and your book of business.
Learn the importance of creating a strong brand identity, simplifying website design, utilizing lead generators for email marketing, attending industry events that align with your business goals, and providing a comprehensive client experience. Also learn about add...
2023-09-2649 min
TIQUE Talks: The Business Podcast for Travel Advisors41. What We'd Do Today If We Started Our Travel Business Over (Part 1)
Building a successful travel business is no easy task! In this episode, Jennifer and Robin reflect on their business journey and discuss the things they would have done differently. They cover topics such as choosing a host and consortia, creating a brand that aligns with your goals, and the importance of setting boundaries with clients.
Get the scope on the types of brands they would create if they were starting over today. Jennifer envisions her brand as formal, and aims to attract discerning clients who value reliability and a seamless experience. On the other hand, Ro...
2023-09-1959 min
TIQUE Talks: The Business Podcast for Travel Advisors40. Why You Shouldn't Deviate From Your Niche
Imagine this…instead of being a generalist, trying to cater to every traveler's needs, you become a specialist, catering to a specific group of passionate adventurers. Sounds intriguing, right?
In this episode, Robin and Jennifer uncover the many reasons why narrowing your focus can bring incredible benefits to your travel advising business. A niche doesn't have to be limited to a specific destination, but can also focus on a particular type of travel or target audience. By focusing on what you do well and specializing in a specific area, you can enhance your expertise and provid...
2023-09-1246 min
TIQUE Talks: The Business Podcast for Travel Advisors24. How Imposter Syndrome Is Stealing Your Income
Are you unsure if you’re actually worth your fees?
Do you worry that you don’t know enough about a destination?
Have you ever been envious of another advisor’s luxury bookings?
If you answered “yes”, then this is the episode for you! Robin and Jennifer are discussing the taboo topic of imposter syndrome. Learn how you are cheating yourself out of income from clients and literally taking money out of your bank account. From FAM comparison to confidently showing up on an intake call, imposter syndrome affects all travel advisors at...
2023-05-2354 min
TIQUE Talks: The Business Podcast for Travel Advisors22. 5 Simple Ways To Legally Protect Your Business
As a small business owner, it’s your responsibility to legally protect your business. We get it - when you first start your business, you’re excited and ready to jump right in! The thoughts of actually getting sued aren't in the forefront of your mind.
Unfortunately, Jennifer experienced many lessons learned after going through an IRS audit, being threatened to be sued, and even hit with a copyright infringement settlement. Getting more serious in the beginning could have saved a lot of time, money, and many sleepless nights. Fortunately, she’s now settled into a very l...
2023-05-0950 min
TIQUE Talks: The Business Podcast for Travel Advisors21. How To Get Proposals Faster From Your Suppliers with Kaytee Fisher
Lately, we've been connecting with suppliers and talking a lot about the topic of proposals. They've all agreed that a more comprehensive and collaborative communication approach could shift the entire relationship dynamic in the travel industry.
We understand it can be easy to get caught up in your own processes and wonder why the supplier is taking so long on the proposal. However, as advisors, we could be doing SO much more to help them work quicker and more efficiently!
It's important to realize that the suppliers make or break our cli...
2023-05-0255 min