Shows
The Fire Time PodcastJerry Isenhour - Never Stop Learning"A mentor or a coach is someone that you can discuss your innermost fears with."
In this episode, Tim welcome Jerry Isenhour, President of the CVC Success Group, back to the podcast to talk about intentional mentorship and learning in the current landscape of the industry.
Tim and Jerry cover:
How to approach mentoring relationships while endeavoring to learn and grow, yourself.
Seeking guidance and avoiding the temptation to "go it alone" in an independent industry.
The SWOT assessment of a business: Strengths, Weaknesses, Opportunities, and Threats.
Still being able to learn things during...
2025-09-2345 minThe Fire Time Podcast"Overcoming the Pain of Sustaining Change" by Jerry Isenhour (FTM Rapid Reaction)"While we prepare for Season 14 of the podcast, Tim will be giving weekly rapid reactions to audio articles from The Fire Time Magazine. In this week's episode, Tim reacts to an article by Jerry Isenhour titled, "Overcoming the Pain of Sustaining Change" (released in the April 2023 issue of The Fire Time Magazine).------Become a supporter of The Fire Time Network and get access to awesome rewards: https://itsfiretime.com/joinTo hear more audio articles from our magazine, subscribe to the Fire Time Magazine Podcast: https://www.itsfiretime.com/magazineRead...
2025-03-2520 min
The CVC Home Service Success NetworkHow Well Are You Branded In Your Market?Branding is how a company is recognized and how it attracts customers to engage with its services and make purchases. But what does effective branding really involve? It's a broad and important topic. Be sure to tune in to this episode of The CVC Home Service Success Network as we welcome special guest Eric Ebbert, Head of Marketing at Saver Systems—one of the most well-known companies in their industry nationwide. Eric will share his insights on how to build a brand that effectively communicates the right message to your target market. The CVC Home Se...
2025-03-2135 minThe CVC Home Service Success NetworkHow Are You Onboarding For Success?One of the biggest aspirations of any manager is to build a workforce of industry experts who can provide exceptional service to customers while maximizing company profits with minimal mistakes and waste. Achieving this goal starts on day one. It begins with conducting thorough interviews to ensure that each new hire aligns well with your company culture. A strong onboarding process is essential—without it, failure is often the result. Join us for this episode of the CVC Home Service Success Network as we explore the key strategies for effectively onboarding new hires and the essential tools ne...
2025-03-1417 minThe CVC Home Service Success NetworkChange Is a Painful ThingChange, whether in life or business, can certainly be painful. However, it is necessary to reach your dream destination. Often, the failure to embrace change becomes a roadblock on your journey. Join us for this episode of The CVC Home Service Success Network as we discuss the challenges of change, how it can hinder growth, and why the journey to success can often be difficult. The CVC Home Service Success Network is a presentation of CVC Success Group, created to share valuable insights and strategies with managers of home service providers.
2025-02-2818 minThe CVC Home Service Success NetworkLet's talk about Sprocesses!No, that's not a typo—it's the title of a book we recently discovered that highlights the power of systems and processes. This book explains why they are essential for success and how implementing them can propel your business forward, replacing daily chaos with smooth, efficient operations. Be sure to tune in to this episode—you might just uncover some valuable insights to help you as a home service company manager. The CVC Home Service Success Network is a weekly presentation of CVC Success Group, bringing you practical ideas to help take your business to the...
2025-02-2122 minThe CVC Home Service Success NetworkFocus & Clarity Are A Recipe For SuccessEvery day can often feel chaotic, and by the end of it, we may find ourselves wondering: What did I actually accomplish today? The chaos distracts you from your priorities and steals the clarity needed to achieve your goals. Maintaining focus and clarity is essential to reaching your ultimate destination. Join us today for a discussion on the power of focus and clarity. The CVC Home Service Success Network is brought to you by CVC Success Group, designed to share valuable ideas and concepts with managers of home service providers. We invite you to be...
2025-02-1413 minThe CVC Home Service Success NetworkCan Artificial Intelligence Convert More Leads Into Customers?Today we'll discuss how AI can help capture and convert leads into appointments and customers - because unless a lead becomes a customer, the money spent acquiring that lead is wasted. Our guest is Rafi Derringer from Avoca.ai, a company that has developed an AI system to complement your customer service staff. This AI works 24/7, never calls in sick, and never takes vacation. The system ensures every call is answered, eliminating lost calls while enabling AI agents to answer questions and schedule appointments. It's truly a next-level tool, and we invite you to join us as...
2025-01-3136 minThe CVC Home Service Success NetworkAre Fumbles Taking Your Profits?All too often fumbles are stealing the profits of so many companies. What are the fumbles? The fumbles are the lack of moving information from one person to another. And a fumble results that cost the company money that comes from the bottom line. And the profit is stolen. This is the topic for today/s broadcast of The CVC Home Service Success Network. We will share why this is a problem and how you resolve the process. The CVC Home Service Success Network is a presentation of CVC Success Group and is presented to...
2025-01-2529 minThe CVC Home Service Success NetworkIs It Time To Reboot Your Business?When do you reboot your business, it is when the business is not delivering to the level you want it to perform. After all, the reason you have a business is not to provide frustrations, rather it is to provide you as the owner, and your team members with the means to do the things outside of the business you want to do. But often business owners are operating with handcuffs, handcuffs that restrict them greatly and the pain exceeds the desired results. This is the subject for today, how to reboot the business to make it perform as...
2025-01-1718 minThe CVC Home Service Success NetworkWill AI Be Answering Your Phone In The Future?Actually this is happening today, AI is answering the business calls that are coming in to some home service contractors, and many see that there may be a time in the future where all the calls are answered by AI. Already some are finding this useful when all the lines are tied up, after hours, on weekends and holidays when no one is working. Today we will have as our guest Lee Roff of Lords Chimney in Houston who has launched this in his own company and after working out some of the bugs it has started...
2025-01-1034 minThe CVC Home Service Success NetworkIs Rebranding A Great Way To Enhance & Build Your Brand?The home services industry has become an industry where many companies have decided that a rebranding is in order. This could range from a new logo to a change of the company name. Often a design company that specializes in rebranding has been engaged to do the new design and does the rebranding concept and design work for all phases of the company's outreach to their market. And if one digs deeper with research it can be seen where the rebranding has driven their business to entirely new heights. On this episode of the CVC Home Service...
2025-01-0341 minThe CVC Home Service Success NetworkIt's Time For Goal Setting As we approach the coming of a New Year, it is important that any manager establish their goals for the New Year, but instead of looking at them as goals, isn't it time to refer to these as commitments. But to do this we have to take a hard look at where we are at as the year ends, and what are the leading challenges that you and your business face that require your attention, things do not change on their own, you have to decide to make them happen. Join us for this episode of The CVC Home Service...
2024-12-2817 minThe CVC Home Service Success NetworkJust How Good Is Your Skill Of ListeningListening, for many, is a very difficult task, our minds often do not absorb what others are saying, often we do not learn what their objections are, what their concerns are, and other factors that affect the outcome for us. This is the topic for this episode of The CVC Home Service Success Network, plan to listen in for some ideas on how to become a more effective listener. The CVC Home Service Success Network is a presentation of CVC Success Group with the goal of sharing sound ideas to assist managers in how to move the...
2024-12-2020 minThe CVC Home Service Success NetworkAre You Involved?A successful home service business needs to have a recognizable brand in order to draw customers to them. And one of the ways this is done is through the community involvement that the business does and provides. This is the topic for this episode of The CVC Home Service Network. Building your community involvement can provide you the status of being the recognized expert to those who buy your services and may buy your services. Plan to listen in for some ideas on how to build your community involvement to a higher level. The CVC Home Service...
2024-12-1309 minThe CVC Home Service Success NetworkWhat Is Your Strategic Plan?Let's face it, managing a business in 2024 is a tough gig, and so often issues arise. Many times these overwhelm us, but being overwhelmed does not provide the answers, it just continues to drive you up the wall. You have to have a strategic plan to move out of the chaos and to sail the ship smoothly. This is the skill that every manager must develop, not be a firefighter, rather be a fire prevention officer. This is the topic of this episode of The CVC Home Service Success Network, listen in as we share ideas to...
2024-12-0622 minThe CVC Home Service Success NetworkAre You Prepared to Cut Them Loose?One of the toughest challenges a leader of a company or workforce has to face is when it is time to terminate someone on your team. It can be heartbreaking and be a terrible day. But as a leader one must face that this is one of the responsibilities of your role. On this episode of The CVC Home Service Success Network this is our topic today. How do you make this decision with a clear conscience as the time leading up to this is critical. The CVC Home Service Success Network is a presentation...
2024-11-3014 minThe CVC Home Service Success NetworkReady To Step In?It is a fact of life, team members will resign, be absent, get injured, or need to be terminated. It happens, and all too often. The answer, build your 2nd string that is prepared to step in. But it is tough, hiring is tough, finding good people is tough, but without the 2nd streng what can you do other than shut down the truck? This is the topic for this episode of The CVC Home Service Success Network, presented by CVC Success Group, sharing ideas and processes to assist you on the journey to success you seek!
2024-11-2222 minThe CVC Home Service Success NetworkIs The Comfort Zone Holding You Back?The comfort zone, it is a pretty relaxing place to be, but if you have a dream destination often it will require you to step out of the comfort zone to make the journey successfully. Join us for this episode as we discuss the challenge of stepping out of your comfort zone to obtain the dreams you have in life. The CVC Home Service Success Network is a presentation of the CVC Success Group and presented to share ideas and concepts to assist managers in taking their business to the one they dream of, a place of...
2024-11-1519 minThe CVC Home Service Success NetworkLow Producing Team Members: What Is a Manager To Do?It is a common issue with so many companies, we have a low producing team member, or often it is one who simply does not match with the company culture you are trying to build. The question is what does the manager do? That is the topic for this episode of The CVC Home Service Success Network. The CVC Home Service Success Network is a presentation of CVC Success Group, listen in as we share processes to take the company to the level envisioned.
2024-11-0917 minThe CVC Home Service Success NetworkThe Pain of ChangeOne of the things that we go through is change, and often we look at change as painful, but the truth is change in our lives is inevitable. And often the change turns out to be good. But making needed changes can be so painful. One of the things I often say to a new client when working with the following: Change can be painful, but we each have to decide if it is more painful to go through the pain of change or if we will remain in the pain we are in. Join us today as we...
2024-11-0112 minThe CVC Home Service Success NetworkTransitioning a New Recruit Into a Productive & Profitable Member of Your TeamYou know the drill, as a manager it seems to be an ongoing challenge of taking in new members of your team and then moving them to where they are productive and profitable members of the team. But it does not happen by magic, it takes a system, a system of moving them rapidly to a higher level. It is one of our leading challenges and many simply never make the grade, and your efforts are wasted and the money simply goes down the drain. This is the topic for this episode of The CVC Home Service...
2024-10-2535 minThe CVC Home Service Success NetworkAre Your Employees Properly Classified?One of the expenses of managing a home service business is the cost of workers comp insurance where the premiums seem to rise drastically year after year, often presenting a cost that is hard to believe. Nothing is worse than having that insurance audit and the insurance comes to you with a bill for the increased premium that you have no choice to pay. But one of the ways that can cut this pain is the classification of the workers time and what they are doing. Doing work from roofs and ladders is a large increase from those who...
2024-10-1922 minThe CVC Home Service Success NetworkDo You Really Understand Your Customer?Success in business requires the business to understand the customer, what they want and what are the fears they have. It is impossible to build trust and a relationship if we do not understand the customer's needs and fears. There is a long list of things that come from understanding the customer. Join us as we discuss this and provide answers for how to gain this understanding. The CVC Home Service Success Network is a presentation of CVC Success Group, our goal is to share processes and practices that can take the business to the level the...
2024-10-1115 minThe CVC Home Service Success NetworkIs Your Emergency Plan In Place & Ready To Be Put Into Action?If a natural disaster should strike in your area are you prepared with an action plan, or will it be panic on your part. This past week has shown that the disruption of our lives and businesses can be truly devastating. The Boy Scout Motto, Be Prepared is one to keep in mind. On today's episode we will discuss how to prepare and what actions to take to survive with both your business, your team members, and your loved ones. The CVC Success Network is a presentation of CVC Success Group, and our mission is to provide...
2024-10-0532 min
The Cynthia Manion Show#44: Jerry IsenhourJerry Isenhour is a leading expert in chimney services, entrepreneurship, and leadership. Jerry shares his incredible journey from personal chaos to professional reinvention, offering deep insights on:
Website: https://cvcsuccessgroup.com/
Email: jerry@cvcsuccessgroup.com
• The importance of documenting Standard Operating Procedures (SOPs) to ensure long-term business success.
• Effective sales techniques and cutting-edge technology like AI to enhance performance.
• His inspiring personal story of overcoming challenges and building a legacy of service and leadership.
Newsletter: https://cynthiamanion.com/
2024-10-0458 minThe CVC Home Service Success NetworkAre You Prepared For The Chaos Of A Workplace Accident Or Fatality?Workplace accidents will often result in chaos, confusion and stress. What if the result is a fatality? How are you prepared with your action plan to deal with this if it hits? The chaos and confusion can be simply overwhelming, Just think, are you, as a manager, truly prepared if this occurs? What will be your process as you navigate through the chaos? Who will yu lean on to help you navigate the journey you are now forced to take? Today we welcome Clay Lamb as our guest as he has faced this in his career managing...
2024-09-2033 minThe CVC Home Service Success NetworkAre You Implementing Your Vision?One of our biggest failures in life will often be our lack of implementation of our great ideas and they simply wither on the vine, or in our brains. But what is our reason for the failure to implement, is it that we have a fear of failure, or perhaps do not think we have the skill to implement, or are there other reasons. Join us on this episode of The CVC Home Service Success Network as we have a discussion of how to take things from a vision to implementation and how to make it happen. ...
2024-09-1318 minThe CVC Home Service Success NetworkContinuous Ongoing Training Is A Process For SuccessIn order to have a team of A Level players, there is a requirement of many things, chief among these is the need for a well trained workforce, this takes more than one and done, rather there is the need for continuous ongoing training to take them and keep them performing at the highest level to deliver your customer promise to your customers. Join us for this episode of The CVC Home Service Success Network as we discuss the need for and how to activate this continuous ongoing training in your company. The CVC Home Service Success...
2024-09-0611 minThe CVC Home Service Success NetworkAre You Ready For Showtime?With Labor Day here, it is now showtime for those in the chimney and fireplace industries. So the topic for today is Are You Ready For Showtime? But Showtime is actually something that we face every day in business. The CVC Home Service Success is a presentation by CVC Success Group, we hope this is a time of value for everyone who tunes in today.
2024-08-3014 minThe CVC Home Service Success NetworkHow Do You Locate The Weaknesses In Your Business?Every business has weaknesses, we just get used to them and operate with these weaknesses. But one of the ways to build the business of your dreams is to eliminate the weaknesses. On today's episode of The CVC Home Service Success Network this is our topic, and we will provide you with proven answers to the weaknesses that can forge your business into the one you dream of. The CVC Home Service Success Network is a presentation of CVC Success Group and is presented to share ideas and concepts that managers can use to take their business...
2024-08-2325 minThe CVC Home Service Success NetworkWill A Remote Office Staff Work For You?In today's world many home service companies are now starting to hire remote workers to do many of the CSR and Dispatch duties for their companies. This can open you up to talent that may not live in your market area. There are advantages and disadvantages to the concept. Join us for this episode of The CVC Home Service Success Network as we interview Lee Roff of Lords Chimney who has relied on remote office staff for several years now. Learn the ins and outs of this and see if this is a process that could be...
2024-08-1634 minThe CVC Home Service Success NetworkThe Value Of Listening To The WhispersWhat are the whispers? These are the voices inside of your head that tells you what to do, shares the bright ideas that can move you to the level you aspire to reach. Other times they may tell you that change is required. Often the whispers tell you something that may take you to an uncomfortable place, or may require pain to be ensured. But often the whispers provide you the path to follow, of how to move to the new place you really want to go. The CVC Home Service Success Network is a presentation of C...
2024-08-0213 minThe CVC Home Service Success NetworkBuilding The Business Of Your DreamsThe goal of many business owners is to build the business that they dream of. On this episode of The CVC Home Service Success Network we have as our guest a guy who has done this, he has built the business of his dreams providing both chimney and HVAC services. His name is Richard Tattershall and he recently completed and moved into his new building in Skiatook Oklahoma. To accomplish his goal he has studied success stories, attended numerous seminars and trainings, brought in all types of coaches and consultants and in now embarking on the launch...
2024-07-2648 minThe CVC Home Service Success NetworkSetting Priorities EffectivelySo often the leading excuse we simply do not have the time, but while some are overwhelmed with the work to be done, while others get stuff done. Often the problem is not a lack of time, the true story is that it simply is not a priority. Today our topic is how to set up the priorities to make stuff happen. The CVC Home Service Success Network is a presentation of CVC Success Group, our goal is to provide processes and concepts that will assist managers in moving to their dream destination.
2024-07-1916 minThe CVC Home Service Success NetworkTaking Your Team to the Highest LevelOne of the goals for any manager is to have a team of subject matter experts that amaze the customer, and have the goal of being the best they can be. But how do you manage to build this team of A level players and to turn B level and C level players into A level players who make success a reality? The CVC Home Service Success Network is a presentation of CVC Success Group, our mission is to provide managers with solid processes to assist them in taking the business to the level they aspire to...
2024-07-1223 minThe CVC Home Service Success NetworkRecruitment Tips to Grow Your TeamIn today's episode of the CVC Home Service Success Network we will discuss recruitment tips to grow your team to the level you have as your goal.. Hiring and recruiting remain a leading challenge that many managers continue to have as a challenge. Let's come up with processes that may work for you. Our guest today is Doug Jones who has implemented some processes that may appeal to prospects for employment. The CVC Home Service Success network is a presentation of CVC Success Group our mission is to provide processes and concepts that can assist managers in...
2024-07-0636 minThe CVC Home Service Success NetworkShould You Lease, Buy, or Finance?Let's face it, equipment is a needed requirement for a home service company, without trucks and equipment you are dead in the water. But how do you make this happen, the cost of vehicles has risen dramatically to the current state of the economy. So how do companies handle this and buy trucks and equipment to use in the business, trucks wear out and have to be replaced, they don't last forever and a disabled truck is not a way to deliver profit? Today we have as our guest Lee Roff of Lords Chimney who has moved...
2024-06-2830 min
Waste No Day: A Home Services Motivational PodcastDeveloping Smart Routines and Habits To Close More Deals - Jerry IsenhourJoin the Waste No Day! Facebook group: https://bit.ly/3xbqEj0
Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
Jerry Isenhour is a recognized expert in the field of retail and service businesses. He is a leading name in the chimney and venting industry and has been involved in it since his initial entry into the ownership and management of his first business venture. He is also the author of Where Did The Profit Go? and Chaos to Reinvention: How to Turn Chaos into Clarity.
In this epi...
2024-06-241h 09The CVC Home Service Success NetworkLet's Get Some Tommy Mello Gold NuggetsIn the world of home services, Tommy Mello has reached the status of being the most influential person in the industry. He is assisting others through his books, his broadcasts, and through his in-person events. Listen in as Tommy answers our questions on how to make progress in your life and your business, helping you to find the path to your personal and business dreams. The CVC Home Service Success Network is a presentation of CVC Success Group, our mission with our broadcast is to share processes and practices to move you and your business to the level you...
2024-06-2136 minThe CVC Home Service Success NetworkDon't Ignore the Warning SignsOur bodies have a way of telling us something is wrong, but often we decide that we need to power through, it could be because of our commitments to others, or it could simply be that we make a decision to simply power through it, and at times it can lead to disastrous results. So join us on this episode of The CVC Home Service Success Network as we delve into how to handle the warning signs, and the voice in our head that drives us. The CVC Home Service Success Network is a presentation...
2024-06-1419 minThe CVC Home Service Success NetworkPowering Through The Pain of ChangeOne of the most difficult tasks a person will ever face is the pain of change, it takes a mindset and a commitment to make it happen. Often change occurs because the pain one is living in is more painful than the pain that one will undergo to go through the required change. But if we are to reach our goals in life we must power through. Join us for this broadcast where we talk with Steve Sobczak who has learned what it takes to power through to the change taking him to the level of now...
2024-06-0842 minThe CVC Home Service Success NetworkWaste No Day with Brian BurtonOur guest in this episode is Brian Burton, the host of the podcast Waste No Day. In this episode we delve into the mindset and systems that will drive a person to make the decision that they will not waste the day ahead of them, listen in a we delve into the mindset to profit and not founder and waste another valuable day in your life! The CVC Home Service Success Network is a presentation of CVC Success Group with our mission being to share processes and systems to make their dreams their reality.
2024-06-0147 minThe CVC Home Service Success NetworkIs It Time To Diversify Your Offerings?At times, due to seasonality, it can be a worthwhile thought: Is It Time To Diversify Our Offerings? Join us on this episode of the CVC Home Service Success Network as we discuss diversification of our offerings. In this episode of The CVC Home Service Success Network we discuss the good and bad sides of diversification and the ways to make it a success for you and your company. The CVC Home Service Success Network is a presentation of CVC Success Group, our ongoing mission is to assist managers with concepts and processes to help them move to the goal d...
2024-05-2422 minThe CVC Home Service Success NetworkWhy Great Mental Health Is Critical For a Great WorkforceIn today's world we are seeing a significant rise in anxiety and depression that is affecting our businesses. It is resulting in a loss of productivity, absenteeism and a host of other issues that affect both our businesses and other members of the workforce. We see this leading to drug and alcohol use. Often we see where people simply cannot come to work today as they just cannot deal with it. We even see leaves of absence and resignations due to these issues. On this episode of The CVC Home Service Network we welcome back to the...
2024-05-1751 minThe CVC Home Service Success NetworkThe Blood, Sweat & Tears Required For SuccessAll too often we think that success is due to luck or due to some magic formula, but when we study success, it is evident that it takes commitment on the part of the person who achieves, the ability to get knocked down and get right back up, or the person who spends his time sharpening his axe to prepare for the job ahead. The CVC Home Service Success Network is a presentation of the CVC Success Group, we present this as a way to inspire managers of home service providers with methods to help them travel the turbulent waters o...
2024-05-1026 minThe CVC Home Service Success NetworkText Marketing: Is It a Process For You to Use to Market Your Products & Services?SMS (Short Message Service), also known as text, is a new way that many companies are finding that will promote their products and services to customers. It can be used in a variety of campaigns. Today we interview Justin Judd of CHIIRP, a company that many are using to do their text marketing. Plan to tune us in to get the latest updates on how text marketing works and the results you can expect from this process. The CVC Home Service Success Network is a presentation of CVC Success Group and our mission is to provide new...
2024-05-0426 minThe CVC Home Service Success NetworkMoving To The Next Level Requires Moving Out of Your Comfort ZoneWe often hear of the success stories of people who have moved to the next level, and usually it is after they have made the transition, but what about a guy who is in the transition stage, how does he deal with the issues involved, how does he effect the change? So today we will have as our guest a guy who is in this transition to the next level, going through the steps and the pain involved! Our guest today is Jeremy Maynard of Tristan's Chimney Service in Newland NC (soon to be a new brand...
2024-04-2742 minThe CVC Home Service Success NetworkIs 2024 The Year Of Disruption Of Business?2024 seems to be a case of massive disruption of many businesses across the USA. Today we will talk about the disruptions that are driving chaos among the business managers across the board. The CVC Home Success Network is a presentation of CVC Success Group with the goal of sharing processes with the managers of home service businesses.
2024-04-2020 minThe CVC Home Service Success NetworkThe Overwhelming Challenge Of Recruiting New Team MembersPlan to join this episode of The CVC Home Service Success Network as we welcome Brandon Vaughn to the mic. Who is Brandon? He has founded and scaled more than a dozen multi million dollar businesses. One of his latest ventures, Wise Coatings, scaled from zero to over one million dollars per month in less than 3 years, while he worked less than 10 hours per week in the business. As founder and Chief Strategist of CONQUER, he has helped tens of thousands of service business owners get more time freedom, while scaling and growing their companies. Currently as CEO of...
2024-04-1250 minThe CVC Home Service Success NetworkThe Evolution of Training In The Chimney & Fireplace IndustriesJoin us for this episode of the CVC Home Service Success Network with our guest today Bob Ferrari, the Education Director For The National Chimney Sweep Guild, as we talk about the evolution of training and education in the Chimney & Fireplace industries. Along with that we will be discussing the newest education tool that utilizes Virtual Reality. The CVC Home Service Success Network is presented by CVC Success Group, our mission is to share processes and concepts for managers to move to the level they dream of.
2024-03-2949 minThe CVC Home Service Success NetworkIt's Time For Spring TrainingSpring is often when training launches for certain segments of the home service industry. Today we will discuss how to set up a training curriculum for your team members to raise their expertise, and to provide the best service for your valued customers. The CVC Home Service Success Network is a presentation by CVC Success Group and our mission is to provide systems and processes for success in the home service industry.
2024-03-1523 minThe CVC Home Service Success NetworkData Can Raise Your Sales & Profits2024 is definitely the year of AI (artificial intelligence) and one of the areas that it is truly shining is how data can be collected using AI and also analyzed to provide you with the reasons why sales of your team may be sluggish and how valued leads are turned into the big sale. The service call is actually an audition for the big job the customer actually needs done, but due to the communication style of the presenter the lead does not materialize into the sale. Join us today on this episode of The CVC Home Service...
2024-03-0826 minThe CVC Home Service Success NetworkIs Your Company Revenue Driven Or Profit Driven?All too often companies become revenue driven but not profit driven. Failure to obtain a solid net profit, which is the ROI of the business, is the road to failure. Net profit is required if the business is to be sustained, failure to have a healthy net profit has been the road to destruction of many companies and where they fade from existence. Today on the CVC Home Service Success we take a deep dive into what net profit is and how to make net profit a reality. The CVC Home Service Success Network is...
2024-02-2339 minThe CVC Home Service Success NetworkThe True ROI Of the Business Is the Net, Not What Your Bank Balance is!Do you manage and/or own a for-profit business model? If that is the case then profit is not your salary, in fact your salary is a part of the cost of doing business, and the profit is in addition to your salary. It is also extremely important that you as a manager under your numbers, and where your income is coming from. You also need to understand what are your profit making products and services and who may be actually costing you profits from other products and services to support. On this episode of The CVC...
2024-02-1726 minThe CVC Home Service Success NetworkWhat Is The Teaching Point of Groundhog Day?Join us for this episode of The CVC Home Service Success Network as we celebrate Groundhog Day, and discuss the life lessons of Groundhog Day. The CVC Home Service Success Network is a presentation of The CVC Success Group and our mission is to share processes and concepts that can assist managers in moving their businesses to the one they dream of.
2024-02-0318 minThe CVC Home Service Success NetworkHow to Choose the Right Training For Myself & My Team MembersThere are piles of training opportunities in 2023, but the question is what do I choose and where do I send them? Join us and join the conversation with the CVC Coaching Team. The CVC Home Service Success Network is a presentation of the CVC Success Group, our mission is to share processes and concepts that will assist managers in moving their businesses to the one they dream of.
2024-01-2943 minThe CVC Home Service Success NetworkIs the Virtual Chimney Assessment a Viable Way to Drive Sales?One of the systems we introduced and rolled out a few years ago was the Virtual Chimney Assessment. You may have thought this was an answer during Covid, but it is still a viable way to meet and talk with customers, to assist them in the resolutions of their problems, and to build trust and to build a relationship. On today's episode of The CVC Home Service Success Network, we interview Lee Roff of Lords Chimney who is effectively using this in his business. Join us as Lee explains how he uses this effectively. The CV...
2024-01-2036 minThe CVC Home Service Success NetworkWhat Is Your Plan For Success In 2024?For you to make more in 24 you got to have a solid plan. We have to face it, this year promises challenges, and without a plan, how will you make more or even stay level with previous years? Join Sheryl this week as she talks with Chuck Roydhouse on how to assemble your 2024 Success Plan. The CVC Home Service Success Network is a presentation of CVC Success Group and the mission is to provide solid ideas and concepts for business managers to implement for better results, the results they dream of every day!
2024-01-1338 minThe CVC Home Service Success NetworkHow Are You Measuring Your People? Let's Talk Scorecards!How are you measuring the success of your team members? How round is their wheel? Do they have big strengths in some areas, but weak in others? This requires tracking, measurement, reporting, and accountability. In this episode of the CVC Home Service Success Network we will delve into the way you score both your present team members and also score a prospect for employment. As always our mission is to provide solid processes and concepts that managers and owners can use to move their businesses to the level they dream of!
2024-01-0530 min
American Dream MakersJerry IsenhourMeet Jerry Isenhour -Speaker, mentor, coach, educator, and author. He will be discussing his new book, "Where Did the Profit Go?"
2024-01-0149 minThe CVC Home Service Success NetworkJob Costing, It Is A Path To A Great Profit PictureSo often a business is concerned with sales and the gross dollars that the business brings in, but a successful business must also concentrate on the bottom line numbers. In order to do that then job costing is a required part of the business operation, where we can see the exact margin on every job and how well we covered our cost and added to the profit picture. In order to have financial success one must charge more than it costs, but do you really know if you are? Join us today as we talk about this key function...
2023-12-3034 minThe CVC Home Service Success NetworkHow To Improve Your Business & Life In 2024As we near the end of 2023 and prepare to travel into a new year it is the time to put together your plan for 2024 to make things better and remove the pain you may have undergone in 2023. Often pain is the catalyst for change, but change requires a plan for how you will make the changes you need to make to see the the results you are looking for. But it requires thought processes of what the pain points are and to formulate the plan for the change you wish to make. On this episode of The...
2023-12-2325 minThe CVC Home Service Success NetworkIs the Outdoor Living Market One For You to Add to Your Offerings?As we head into the new year, is it time to look at adding a product or service to your offerings, often this is a part of a needed change to keep the business profitable 12 months of the year? On this episode of The CVC Home Service Success Network we discussed the potential of the outdoor living market that ranges from outdoor kitchens, to fire pits, to fireplaces, to wood fired ovens and other products that your customer may be looking to add to their home. The CVC Home Service Network is a presentation of...
2023-12-1528 minThe CVC Home Service Success NetworkThe Stay Interview May Be the Best Tool to Retain Your Rock Star Team MembersTune in this episode of The CVC Home Service Success Network as we discuss a fantastic tool to assist you in retaining your valued team members. It is called the Stay Interview, and we will explain the process and how to put it to use in your company. The CVC Home Service Success Network is a presentation by CVC Success Group and our mission is to share processes and concepts to assist in taking their business to the level they dream of.
2023-12-0830 minThe CVC Home Service Success NetworkWill Artificial Intelligence Be the Tool to Take You to the Next Level?On this episode of The CVC Home Service Success Network, we talk about one of the buzzwords of today's world that is called AI and that stands for Artificial Intelligence. But AI is not new, it has been around for a few years but today seems to be picking up speed rapidly as a tool for business management. Quite simply AI can provide you with an asset to accomplish much more with less effort and time, and we use it every single day. Those that have the foresight to view technology as a tool and put it to work...
2023-12-0132 minThe CVC Home Service Success NetworkIs It Time to Consider Rebranding Your Company? Rebranding the company, at times this may be a consideration for your company to move to your dream destination. It could mean a new logo, new wraps for the vehicles, a new website and other things that identify your company as the best choice for the consumer in your market area. But rebranding can be a scary thing to do, and to be honest it could involve a considerable expense to accomplish the task, not to mention the amount of work required. On this episode of the CVC Home Service Success Network we talk with a guy w...
2023-11-2427 minThe CVC Home Service Success NetworkLet's Talk Systems With Al LeviSystems, the missing link that causes chaos, waste and inefficiency for so many businesses. Systems, the processes that move businesses to the level they desire and dream of. Systems, the lack of these are what eats up the managers time and causes headaches and heartache. Today we welcome back our friend Al Levi, the guy who Tommy Mello credits as being the number 1 influence in his business, the guy who put the systems together for A1 Garage Doors. So plan to tune in this episode of The CVC Home Service Success Network. The CVC Home...
2023-11-1739 minThe CVC Home Service Success NetworkWould a Sales Trainer On Every Job Boost Your Sales?Now, with Artificial Intelligence, it is completely doable. Plan to join us for this episode of The CVC Home Service Success Network as we share with you the processes of a company called Rilla Voice where by the use of artificial intelligence every customer communication can be judged for the quality and effectiveness of the presentation, and a prescription is prepared to assist the presenter to improve his performance that can result in higher percentages of sales closure. This week we will interview Sebastian Jimenez, the Founder of Rilla Voice, where he will explain how Rilla Voice...
2023-11-1145 minThe CVC Home Service Success NetworkUnleash the Power Of Social Media For Your BusinessIn this episode of The CVC Home Service Success Network we welcome our guest this week Jen McKee the founder of Kee Hart Marketing an award-winning marketing agency that helps home service providers show up, stand out and scale using social media. Jen leads a small team of creatives that specializes in putting trades companies on Facebook, Instagram and Tik Tok. Their clients have scaled their companies, been asked to speak on industry stages, been invited to be on reality TV and found incredible new team members all from the power of social media and short-form video. Jen is...
2023-11-0345 minThe CVC Home Service Success NetworkScorecards May Just Be The Gold Nugget For Next Level Performance By Your Team MembersOn this episode we will delve into how the development and implementation of score cards can be a game changer for your team members. We will also discuss and share with you examples so you can design your own scorecard system for your business. The CVC Home Service Success Network is a presentation of the CVC Success Group and our mission is to provide helpful ideas, concepts and processes to take your business to the level you dream of.
2023-10-2735 minThe CVC Home Service Success NetworkA Progression Chart May Be The Missing Link To Your Teams SuccessPlan to join us for this episode of The CVC Home Service Success Network as we delve into why you need progression charts for your team members and how this will assist you in building that team of rock stars that everyone wants on the stave we call business. We will detail what it is, how to do it, and how to implement it today to assist managers in taking their team to an entirely new level of expertise. The CVC Home Service Success Network is a presentation of the CVC Success Group team and is presented...
2023-10-2038 minThe CVC Home Service Success NetworkDo You Understand Where The Profit In Your Business Went?In this episode of the CVC Home Service Success Network, we talk about one of the most important aspects of any business, and that is the ROI we call profit. So many key on sales, and sales is an important factor, but for true success there has to be profit, and so many businesses quite simply let a massive amount of profit slip right through their fingers. Join us for the resolution of this issue on this episode. The CVC Home Service Success Network is a presentation by the CVC Success Group with the mission of sharing...
2023-10-0742 minThe CVC Home Service Success NetworkWhat Does Your Company Look Like If Viewed From 30,000 Feet?When you take a flight you can look down as you pass over the landscape and see things you never noticed before. The same is true of a business, when it is viewed from a 30,000 foot level the issues stand out and the strategic plan can be formulated to solve the chaos that the business suffers. This is the subject matter of this episode of The CVC Home Service Success Network. The CVC Home Service Success Network is a presentation of CVC Success Group and is presented to share processes and strategies to eradicate the chaos so...
2023-09-2923 minThe CVC Home Service Success NetworkWhy a Neat and Organized Truck Brings Higher ProfitsA part of building a brand for a home service contracting company is the service truck that the technician operates out of. AKA, their rolling office. But often when a well branded wrapped truck shows up on a job site and the doors are opened, the brand suffers. The customer starts having their doubts about the quality of work they are about to receive, and if they really want to buy from this company. After all, the service call is an audition for the big job the customer really needs done. Look at the trucks who are serving your customer...
2023-09-2229 minThe CVC Home Service Success NetworkWhy Is Software Such a Challenge? On this episode of The CVC Home Service Success Network we delve into one of the challenges so many home service companies face, and the question they often ask. Why is this new software so challenging? This may be you, or you may hear other business owners express their frustration. It often makes you wonder whether you want to go through the pain. Many who have faced the pain you hear them speak on social media, but how do you maneuver through this challenge? Often you think, do I really want to go through this frustration as others are telling m...
2023-09-1541 min
Home Inspector Podcast by InterNACHI"Adding Chimney Inspection To The Home Inspector Service" Webinar with Jerry Isenhour.Listen to the speaker, mentor, educator, and author Jerry Isenhour as he discusses the three areas of monetization of chimney inspections and the benefits of adding Chimney to your home inspection. Jerry's businesses include a chimney service, fireplace, outdoor living retail operation, and manufacturing entity.
2022-12-2758 min
Bring On Success with Winning Service ProfessionalsJerry Isenhour - Get Past The Pain Of Change In Your Business
Jerry Isenhour from CVC is my guest on this episode of Bring On Success! Jerry and I discuss how small businesses must embrace change, follow systems, and learn to let go so the business owner can "Live Their Dream"!
Jerry's Bio -
Jerry E. Isenhour, Sr. is a recognized expert in the field of retail and service businesses. He is a leading name in the chimney and venting industry and has been involved in it since his initial entry into the ownership and management of his first business venture. He also helped pioneer t...
2022-12-2417 min
The Fireplace ShowHad Your Chimney Swept & The Sweep Gave You Bad News? Every day it happens, a consumer calls and requests that a chimney sweep come to their home and do a chimney sweep service. But then the homeowner hears bad news, and that there may be more required to enjoy their fireplace than they thought. It is not unusual, and often the customer is unsure how to proceed. Do they follow the recommendations of the technician or do they ignore the advice the technician has provided? On this episode of The Fireplace Show we will go into the problems that are often encountered, why they exist, and what action the consumer s...
2022-11-2025 minThe Fireplace ShowThinking Of Moving To Wood Burning To Keep Warm This Winter? With the rapidly rising cost of fuel this winter many homeowners are looking to move to alternative fuels. As a renewable resource then wood is an excellent choice. But there are a lot of questions and considerations. In this episode as we address the questions and provide guidance for consumers to make the right choice for their homes, and who should they look to for advice, product and installation. The Fireplace Show is a presentation presented and sponsored by CVC Success Group, the mission is to assist homeowners in the right information about their chimneys, wood stoves and fireplaces. We lo...
2022-11-0439 minThe Fireplace ShowIt's Time to Start the Fireplace or Woodstove for Cold WeatherYou get ready to enjoy your fireplace, and then you get smoke back into the room, or maybe you have a gas fireplace and it just doesn't work right. Or, perhaps after you use your fireplace, the next day your house smells like ashes. Or any number of issues, and it just ruins the warmth, the comfort and the romance you expected from the fireplace or wood stove experience. Join us on this episode of The Fireplace Show as we go over common issues that many consumers experience and provide the solutions to the issues. The Fireplace Show is a broadcast by C...
2022-10-0324 minThe Fireplace ShowIs a Chimney Check On Your Spring Cleaning List? Join Jerry and his guest Lee Roff of Lords Chimney in Houston Texas as they discuss the reasons why a Chimney Check should be on your home maintenance spring cleaning list. The Fireplace Show is a production of CVC Success Group hosted by Jerry Isenhour and is presented to assist customers across the USA in understanding their fireplaces, chimneys, and hearth appliances.
2022-05-1751 minThe Fireplace ShowHow to Make The Right Selection of a New Woodstove in 2022 The maze of available product makes it very difficult to make the best decision as to what product you choose for your home. Join us on The Fireplace Show as host Jerry Isenhour and our guest Sean Kraemer of Holy Smokes Chimney & Fireplace Specialists in Yreka California share how to make the best selection that will work for your home. The Fireplace Show is a production of CVC Success Group and is a service to consumers across the USA to provide helpful guidance on their fireplaces, chimneys and hearth appliances.
2022-05-0328 minThe Fireplace ShowThe Search to Make a Better Fireplace Join us for this episode of The Fireplace Show As your host Jerry Isenhour takes you through the search for a better, more heat productive fireplace. Another great lesson in fireplaces from The Fireplace Show. The Fireplace is a broadcast by the CVC Success Group with the goal of sharing information with consumers about their fireplaces, chimneys, and hearth appliances. The show is hosted by Jerry Isenhour.
2022-03-2022 min
Sales GeniusThe Sales Genius talks with Jerry Isenhour about Niche to be RichJerry E. Isenhour Sr. serves as the lead coach for CVC Success Group and the lead consultant for Chimney & Venting Consultants. He is a recognized expert in the field of chimney sweep service, chimney repair service, solid fuel installations, the industry standard of care, and other facets involved with the proper and improper operation of a chimney service company, hearth product retail sales, and hearth product installation company. Mr. Isenhour is a certified speaker, teacher, and coach by the John Maxwell Group. Additionally, he is certified as a sales coach under the Jeffrey Gitomer Group. Mr. Isenhour has authored 3 books...
2022-03-1053 minThe Fireplace ShowSo Your Chimney Sweep Reported You Have Missing Mortar Between The Flue TilesThis week's episode of The Fireplace Show answers the question of why it is a problem if there is mortar missing between the flue tiles in my chimney. This is an often reported issue when a chimney is swept and this week host Jerry Isenhour and his guest Bart Ogden of Homesafe Chimney Service in Wichita explain why this is a major issue that should be corrected. The Fireplace Show is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist consumers in how...
2021-12-051h 05The Fireplace ShowHow To Select & Store Your FirewoodThis weeks episode of The Fireplace Show is all about the selection and storage of your firewood to get maximum enjoyment out of your fireplace and woodstove. Your host Jerry Isenhour and his guest Jeremy Biswell of Fluesbrothers Chimney Service in Kansas City go over all the right procedures to follow for the selection and storage of the right fuel for your fireplace. The Fireplace Show is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist consumers in how to get the most...
2021-11-0854 minThe Fireplace ShowThe Role Of The 21st Century Chimney SweepJoin host Jerry Isenhour and his guest Robby Murphy this week on The Fireplace Show as we talk about the various services a 21st century chimney sweep company commonly provides to their customers, it oes well beyond just sweeping chimneys as Jerry and Robby share with you. The Fireplace Show is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist consumers in how to get the most from their fireplaces, wood stoves, gas logs and other hearth appliances. Each and every week a spe...
2021-11-0132 minThe Fireplace ShowWhy You Should Get Your Fireplace & Chimney Inspected When You Buy A HomeJoin us for this episode of The Fireplace Show, a show designed to share information about fireplaces, stoves and chimneys with the American consumer. Our guest tonight is Tom Hunkele, President of The National Chimney Sweep Guild. We'll talk about what a chimney inspection for a home purchase involves, and how it helps you.
2021-10-2842 minThe Fireplace ShowAre You Ready To Fire Up The Fireplace Or Stove?Join host Jerry Isenhour and his guest for today Tom Urban as they discuss many of the things to do to get your woodstove or fireplace ready to use for the Fall season. Today's show will review helpful tips for operation of the fireplace and also some of the key safety considerations that are important top enjoy your fireplace safely. The Fireplace Show is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist consumers in how to get the most from their fire...
2021-10-191h 00
The Trust Tipping Point Marketing PodcastPivoting Your Home Services Business From Old School To New School Approaches - Jerry IsenhourJerry Isenhour is the founder and CEO of CVC Success Group.He took a highly profitable home services chimney sweeping and fire place business and scaled it for nearly 30 years.Then The Great Recession hit. The housing market bubble burst. And Jerry had to file for bankruptcy.Very few business owners adapt to modern digital marketing strategies... especially after running and growing a business a certain way for nearly 30 years.Fast forward to today and Jerry is a speaker, coach, author and educator in the home services space -- helping Chimney S...
2021-08-171h 11
2021-04-041h 25
2021-04-041h 25
The Fire Time PodcastJerry Isenhour - How to Train and Lead Your TeamMost businesses struggle everyday to find good people, but have no idea how to train them when they come onboard. This leads to burnout, frustration and stress all the way around. In today's episode, Jerry Isenhour (President, CVC Success Group) sits down with Tim Reed to cover how companies need to train their team members if they want them to stick around longterm, and what leaders need to understand about growing a hearth company in the changing landscape. In this episode:
Learn how online training is actually possible in this industry (some techs can be trained...
2019-04-3049 min
thesuccessfulhomeinspector's podcastThe Successful Home Inspector Podcast Episode 117 Jerry Isenhour Chimney Expert and CVC coach Jerry Isenhour is interviewed by Charlotte home inspector Preston Sandlin. In the interview Jerry give much information and inspection tips for home inspectors. Jerry is being interviewed by Preston Sandlin of Home Inspection Carolina and Ask the Charlotte Inspector. More info on Jerry Isenhour can be found at CVC coaching this is the link to the EBook on Standardizing Standard Operating Procedures http://book.designrr.co/?id=805&token=3991843018 The following is a one hour webinar on SOPs https://www.youtube.com/watch?v=bPgjDI0hhRc The following is a link that people c...
2017-11-191h 25
Blue Collar Proud ShowChaos may be a sign that you need to reinvent something! | Jerry Isenhour | BCP-061Today on the BCP Show we talk with long time friend of the show Jerry Isenhour. Jerry is living proof that you do not have to let past failures or setbacks define your future success. His mission in life is to help others use the chaos in their lives to reinvent themselves for a major comeback Jerry Isenhour CVC Coaching Chaos To Reinvention: How To Turn Chaos Into Clarity Mother Earth News John Meredith Dave Ramsey Larry Winget Mark Stoner 001 | 026 Ashbusters Randy Pennington NCSG Convention 2017 Spa...
2017-02-1557 min
Ask The Chimney Sweep48 - Leadership: Touch a Hand Before You Touch Their Heart - Jerry IsenhourIn part 2 of our continued series with Jerry Isenhour, Jerry talks to us about the heartbeat behind strong leadership.
2016-12-0914 minAsk The Chimney Sweep46 - Be A Leader - Jerry IsenhourJerry Isenhour chats with Clay about the importance of being a leader in your own business. Stay tuned til the end for Clay's request involving goals for 2017. It's a three-way street: win, win, win.
2016-12-0220 min