Shows
Command Control Power: Apple Tech Support & Business TalkBest Of CCP - 020: Client Anecdotes & RatesSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2025-04-081h 02Command Control Power: Apple Tech Support & Business TalkBest Of CCP - 087: Joe's Birthday BashSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2025-02-251h 13Command Control Power: Apple Tech Support & Business TalkSync or Swim: Tales from the Technical TrenchesIn this episode, Joe Saponare and Jerry discuss dealing with common tech issues. Jerry shares his experience fixing his AirPods Pro charging problem, detailing his investigation and a strategy using contact cleaner. The conversation shifts to Synology updates, exploring the challenges of manually updating DSM firmware, and the discovery of missing auto updates. They also delve into the use of Unify's U7 Pro access points and troubleshooting Wi-Fi 7 signal issues, including tweaking the minimum RSSI settings for better connectivity. The hosts touch on email follow-up features in Apple Mail and share anecdotes about tech support challenges, giving practical advice...2025-02-111h 00Command Control Power: Apple Tech Support & Business TalkEmpowering Your Tech Business: Systems, Billing, and Client CommunicationIn this episode of Command Control Power, hosts Jerry Zigmont and Joe Saponare discuss various strategies for improving business operations in the tech consultancy world. They cover topics such as the importance of automated billing, using ticketing systems, and switching to recurring revenue models. Joe talks about his decision to stop accepting checks and move to fully automated credit card payments, the advantages of using services like RepairShopper and Smith AI, and the benefits of having a systematic approach to client management. Jerry shares his thoughts on the effectiveness of keeping track of all internet service expenses and offers...2025-01-0758 minCommand Control Power: Apple Tech Support & Business TalkCCP Holiday Message 2024A Holiday Message from Your Friends at CCP: Joe Saponare, Sam Valencia, & Jerry Zigmont2024-12-3106 minCommand Control Power: Apple Tech Support & Business TalkBest Of CCP - Give Your Dough To The BakerSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2024-12-1052 minCommand Control Power: Apple Tech Support & Business TalkInterview with Dr. Howard Oakley of The Eclectic Light CompanySam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2024-11-1246 minCommand Control Power: Apple Tech Support & Business TalkBest Of CCP - Dante's Ring Of SonosSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2024-10-1548 minCommand Control Power: Apple Tech Support & Business TalkBest Of CCP - 325: Interview With John Moder of Crisp Solutions, LLCSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2024-09-1752 minCommand Control Power: Apple Tech Support & Business TalkBest Of CCP - 224: Interview With Christopher Holmes of Rooted Consulting & HCS Technology GroupSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2024-07-161h 03Command Control Power: Apple Tech Support & Business TalkBest Of CCP - 366: Do You Think I'm An Idiot?Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2024-06-2536 minCommand Control Power: Apple Tech Support & Business Talk571: The ACEs 2024 Debrief We Never Knew We NeededIn this episode of Command Control Power, host Joe and co-hosts Sam and Jerry debrief the ACEs Conference 2024. The episode also touches on the various technologies and vendor booths that fascinated the hosts, including LionGuard and Halo PSA, as well as the different people they met and reconnected with. Sam's presentation on his MSP journey is highlighted alongside humorous moments and key takeaways. A special thanks to Justin Esgar for organizing a successful conference! Topics: Adam Engst delivered a thought provoking presentation about AI. A great list of patrons, friends, and fellow consultants...2024-06-1851 minCommand Control Power: Apple Tech Support & Business TalkBest Of CCP - 176: "Cat Videos Are Never Wasted, My Friend" with Tom Bridge Of Technolutionary, LLCThe CCP Team is joined by Tom Bridge, Partner at Technolutionary, IT services firm in Washington DC area Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2024-06-111h 02Command Control Power: Apple Tech Support & Business TalkBest Of CCP - 467: Interview with Brian Best from BestMacs and Mac-MSP GruntworkSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2024-05-281h 29Command Control Power: Apple Tech Support & Business TalkBest Of CCP - 071: Adware & Malware Focus with Thomas Reed of TheSafeMac and AdwareMedicSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2024-05-1453 minCommand Control Power: Apple Tech Support & Business TalkBest Of CCP - 120: Shelley Watson of Wheelwrights, LLC - Managing Your BusinessSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2024-04-161h 07Command Control Power: Apple Tech Support & Business TalkUniFi-ed by Chaos: Adventures in Ubiquiti Network WarfareSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2024-04-0953 minCommand Control Power: Apple Tech Support & Business TalkBattery Powered M4 iMacSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2024-03-1959 minCommand Control Power: Apple Tech Support & Business TalkBest Of CCP - 401: Interview With Ryan Grimes Of My IT IndySam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2024-03-1254 minCommand Control Power: Apple Tech Support & Business TalkAssume The Magic PoseSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2024-03-051h 04Command Control Power: Apple Tech Support & Business TalkBest Of CCP - 361: Command Control Power "Almost Live" at ACEs 2020Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2024-02-201h 01Command Control Power: Apple Tech Support & Business TalkThe Mac at 40 With Chris Hawver, Tim Pearson, Ted Freitas & Steve SorboCelebrate 40 years of the Mac with Sam Valencia, Jerry Zigmont, and Joe Saponare, seasoned Apple Consultants Network members. These tech experts share 20+ years of experience through discussions on: solving tech support mysteries, hilarious client stories, and the Mac's impact on technology and culture. Joining them are Chris Hawver, Tim Pearson, Ted Freitas, and Steve Sorbo for a nostalgic journey.2024-02-1357 minCommand Control Power: Apple Tech Support & Business TalkBest Of CCP - 133: Jonathan Spiva of 74bit.com - "IT As A Service"Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2024-01-2356 minCommand Control Power: Apple Tech Support & Business TalkBEST Of CCP - 239: Joe's Super Secret Password - PSIMacRules!Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2024-01-021h 00Command Control Power: Apple Tech Support & Business TalkFree Will vs DeterminismSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2023-12-2612 minCommand Control Power: Apple Tech Support & Business TalkBEST Of CCP - 330: "A Cautionary Tale" With Richard Wingfield Of Envision DesignSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2023-12-1251 minCommand Control Power: Apple Tech Support & Business Talk544: Interview With Adam Burg - Owner Of CALSO Technologies LLCTopics: -This week we welcome Adam Burg, founder of CALSO Technologies and Command Control Power Patreon sponsor. -Adam shares the story of his consulting career. -CALSO is an acronym for the members of his family. -Partnering with key vendors made it simpler to manage his clients. -They manage clients as small as 2 up to 50 users. -MDM, email backup & archiving are key components to his MSP stack. -The MacAdmins Slack is a major source of help. Adam can be found as MacDadmin. -Adam hosts...2023-12-0546 minCommand Control Power: Apple Tech Support & Business TalkBest Of CCP - Let Go Of My EchoSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2023-11-2845 minCommand Control Power: Apple Tech Support & Business TalkBest Of CCP - 210: Managed Services - "A Look To The Future" withJason Harrison of Harrison Technology ConsultingSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2023-11-141h 09Command Control Power: Apple Tech Support & Business TalkBest Of CCP - Interview with Justin Maxwell of Smith.ai & KeypadSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2023-10-3143 minCommand Control Power: Apple Tech Support & Business TalkBest Of CCP - 140: Tom Bridge of Technolutionary.com - Go iPad Pro or Go HomeSam Valencia, Jerry Zigmont and Joe Saponare2023-10-1755 minCommand Control Power: Apple Tech Support & Business TalkBest Of CCP - 196: Phil Schilmer Calls Apple SupportSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2023-09-2658 minCommand Control Power: Apple Tech Support & Business TalkBest Of CCP - 202: Live With Justin Esgar of ACES Conference & KGinger ConsultingSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2023-09-1241 minCommand Control Power: Apple Tech Support & Business TalkBest Of CCP - 168: Interview With Guillaume Gète - Consultant & DiskMaker X DeveloperSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2023-08-291h 19Command Control Power: Apple Tech Support & Business TalkBest Of CCP - 035: Interview with Mike Kingsley, Kingsley MacConsultingSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2023-08-221h 22Command Control Power: Apple Tech Support & Business TalkBest Of CCP - 151: "Man, this MSP thing, could really be working for me!"Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2023-08-0843 minCommand Control Power: Apple Tech Support & Business Talk260: Live From ACES - "Joe Has Left The Building"Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2023-07-2536 minCommand Control Power: Apple Tech Support & Business TalkBest Of CCP - 020: Client Anecdotes & RatesSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2023-07-181h 05Command Control Power: Apple Tech Support & Business TalkBest Of CCP 257: Interview With Lucas Acosta, CEO of Foojee Consultants in Atlanta, GeorgiaSam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2023-06-2738 minCommand Control Power: Apple Tech Support & Business TalkMoose Blows Up!Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.2023-06-2037 min