Shows
AWS Executive InsightsMeasuring Developer Experience Impact with Cost to ServeDiscover how Amazon measures and improves developer experience at enterprise scale in this interview with Jim Haughwout, VP of Software Builder Experience at Amazon. Drawing from Amazon's retail business expertise, Jim reveals how the "cost to serve" metric transforms developer productivity measurement by focusing on system-level efficiency rather than individual performance. Learn how Amazon balances developer autonomy with standardization, implements tension metrics to prevent gaming, and leverages AI to re-imagine software development workflows. This essential discussion provides practical frameworks for quantifying developer experience improvements and connecting them directly to business value, from deployment automation to AI-assisted development at scale.
2025-11-0621 min
The Changelog: Software Development, Open SourceSpotify's open platform for shipping at scale (Interview)We’re joined by Jim Haughwout (Head of Infrastructure and Operations) and Stefan Ålund (Principal Product Manager) from Spotify to talk about how they manage hundreds of teams producing code and shipping at scale. Thanks to their recently open sourced open platform for building developer portals called Backstage, Spotify is able to keep engineering squads connected and shipping high-quality code quickly — without compromising autonomy.
Join the discussionChangelog++ members save 4 minutes on this episode because they made the ads disappear. Join today!Sponsors:Linode – Our cloud of choice and the home of Chan...
2020-10-091h 13Changelog InterviewsSpotify's open platform for shipping at scaleWe’re joined by Jim Haughwout (Head of Infrastructure and Operations) and Stefan Ålund (Principal Product Manager) from Spotify to talk about how they manage hundreds of teams producing code and shipping at scale. Thanks to their recently open sourced open platform for building developer portals called Backstage, Spotify is able to keep engineering squads connected and shipping high-quality code quickly — without compromising autonomy.
Join the discussionChangelog++ members save 4 minutes on this episode because they made the ads disappear. Join today!Sponsors:Linode – Our cloud of choice and the home of Chan...
2020-10-091h 13