Shows
Contact Center ShowBPO Success vs FailureSummary In this conversation, Amas Tenumah and Bob Furniss discuss the intersection of sports fandom and the business of contact centers, particularly focusing on business process outsourcing (BPO). They explore the reasons companies choose to outsource their customer service operations, the challenges involved, and the evolving landscape of the BPO industry. The discussion emphasizes the importance of understanding core competencies, cost savings, and the need for competent consultants in the BPO space. Takeaways The NBA Finals can evoke strong emotions and rivalries. BPOs are third-party services handling customer in...2025-07-0915 min
Contact Center ShowBob's new book: On to blueSummary In this heartfelt conversation, Bob Furniss shares the story of his daughter Keisha, who bravely battled breast cancer and inspired many through her positivity and strength. Bob discusses the impact of her life, the challenges of writing a book about her journey, and the mission of the nonprofit established in her honor to raise awareness about breast health. The conversation emphasizes the importance of early detection and encourages listeners to take action in their own lives. Takeaways Keisha was a light in the world, known for her positivity. Bob wrote the...2025-06-1635 min
Contact Center ShowWhy phone service won't go awaySummary In this conversation, Amas Tenumah and Bob Furniss discuss various aspects of customer service, focusing on trends, the importance of human interaction, and the role of AI. They reflect on personal experiences with customer service, emphasizing the need for effective communication and the challenges faced by contact centers. The discussion highlights customer preferences, skepticism towards AI, and the potential for technology to enhance human agents rather than replace them. Takeaways Customer service impacts loyalty, trust, and brand reputation. Ineffective customer service can quickly damage a brand's reputation. Customers still prefer...2025-06-0415 min
Contact Center ShowAgentic AI vs. HumanSummary In this conversation, Amas Tenumah and Bob Furniss discuss the evolving landscape of contact centers, particularly focusing on Microsoft's recent rebranding efforts that redefine the term 'agent' to refer to bots rather than human representatives. They explore the implications of this shift, the role of technology in customer service, and the importance of maintaining a human connection in an increasingly automated environment. The discussion emphasizes the need for leaders in the industry to advocate for human agents while navigating the challenges posed by AI and digital transformation. Takeaways Microsoft's rebranding reflects a...2025-04-2817 min
Contact Center ShowEnabling Frontline leadership In this conversation, Amas Tenumah and Bob Furniss discuss the critical issues surrounding employee engagement and retention, particularly in contact centers. They explore the impact of leadership on employee satisfaction, the importance of proper training for supervisors, and the need for organizations to create a supportive work environment. The discussion emphasizes the necessity of understanding why employees stay or leave, and how effective leadership can foster a positive workplace culture. The conversation concludes with a call to action for organizations to prioritize leadership development and employee engagement strategies. Takeaways Employee engagement has regressed to pre-COVID levels. Understanding why employees leave...2025-04-1617 min
Contact Center ShowWhat to do about NPS In this conversation, Amas Tenumah and Bob Furniss discuss the evolving landscape of customer satisfaction metrics, particularly focusing on the Net Promoter Score (NPS). They explore the origins of NPS, its initial impact on customer sentiment, and the criticisms it has faced over the years. The discussion highlights the importance of understanding customer feedback and the ethical implications of incentivizing customer responses. Ultimately, they question the relevance of NPS in today's business environment and suggest a more nuanced approach to measuring customer satisfaction. Takeaways It's a people business. NPS became kind of a synonym for customer satisfaction. NPS has now b...2025-03-3121 min
Contact Center ShowHP adds 15 minute mandatory hold timeSummary In this engaging conversation, Amas Tenumah and Bob Furniss discuss the challenges and implications of automation in customer service, particularly focusing on HP's controversial decision to implement a 15-minute wait time for customers to encourage self-service. They explore customer preferences, the impact of wait times on experience, and the importance of effective customer service strategies in business. The discussion highlights the balance between cost efficiency and customer satisfaction, culminating in a call for companies to value customer feedback and service quality. Takeaways Automation in customer service often leads to frustration. HP's 15...2025-03-1717 minContact Center ShowAI will not replace humans in serviceSummary In this conversation, Amas Tenumah and Bob Furniss discuss the evolving landscape of customer service, particularly the role of AI and human agents. They reflect on the impact of AI technologies on contact centers, emphasizing that while AI can enhance efficiency, the human element remains crucial. They reference Klana's recent shift back to valuing human interaction, highlighting consumer preferences for speaking with live agents. The discussion underscores the importance of using AI to support rather than replace human agents, ultimately advocating for a balanced approach to customer service that prioritizes both technology and human connection. 2025-03-0921 minContact Center ShowAttributes of a good leaderSummary In this conversation, Amas Tenumah and Bob Furniss explore the critical themes of leadership, empathy, and the evolving dynamics in contact centers, especially in the context of AI integration. They discuss the importance of creating a safe and trusting environment for employees, the need for compassion in leadership, and the distinction between finding meaning from work versus meaning at work. The conversation emphasizes that as technology advances, the human element in leadership becomes even more vital. Takeaways Empathy can be learned but is often defined differently by individuals. Leaders must create...2025-03-0417 minContact Center ShowReturn to work challengesSummary In this conversation, Amas Tenumah and Bob Furniss discuss the ongoing shift back to office work post-COVID, the challenges of hybrid work models, and the importance of thoughtful leadership in contact centers. They explore the reasons behind companies' push for employees to return to the office, the impact of remote work on productivity, and the need for effective communication and community building in the workplace. Takeaways There is a significant push for employees to return to the office post-COVID. Many companies are struggling with the logistics of br...2025-02-2014 min
Contact Center ShowCan empathy be taught? Summary In this conversation, Amas Tenumah and Bob Furniss discuss the essential skills for success in customer service roles, emphasizing the importance of empathy, authenticity, and a positive attitude. They explore how these skills can be taught or innate, and the impact of genuine interactions on customer experiences. The discussion highlights the need for contact center leaders to trust their employees to be themselves and to foster authentic relationships with customers. Takeaways Empathy is the most crucial skill in customer service. You cannot teach empathy; it must be in...2025-02-0319 min
Contact Center ShowDon't be a statisticSummary In this engaging conversation, Amas Tenumah and Bob Furniss discuss the challenges of employee engagement and satisfaction in the workplace, particularly in the context of returning from time off. They explore the importance of recognition, meaningful work, and the impact of relationships on employee well-being. The discussion also touches on insights from other industries and the need for a more personalized approach to understanding employee needs. Takeaways Taking time off often leads to a desire to stop working altogether. Employee satisfaction is declining, particularly in service industries. Meaningful w...2025-01-1320 minContact Center Show2024 in reviewSummary In this conversation, Amas Tenumah and Bob Furniss reflect on the year 2024 in customer service, discussing persistent challenges in contact centers, the evolution of work-from-home practices, and changing customer expectations regarding returns. They also share personal anecdotes about memorable holiday gifts and emphasize the importance of gratitude and understanding during the holiday season. Takeaways AI is still not as user-friendly as expected. Contact centers face ongoing challenges similar to those from years ago. The importance of people in customer service remains paramount. Work from home practices have s...2024-12-2520 min
Contact Center ShowHumans vs Policy Summary In this conversation, Amas Tenumah and Bob Furniss discuss various themes surrounding customer experience, particularly in the context of recent tragic events and the impact of societal anger on service interactions. They explore the quality of food at conferences, the implications of a recent murder related to healthcare dissatisfaction, and the need for empathy and flexibility in customer service policies. The discussion emphasizes the importance of human interaction in service environments and the challenges posed by rigid policies that often ignore individual circumstances. Chapters 00:00 Conference Experiences and...2024-12-2017 min
Customer Happiness ShowThe hidden taxes of customer serviceBob Furniss talks customer service on this week's podcast. He discusses the taxes for cheap postage, long wait time and other hidden taxes of cs. Furniss: There's always a line in the sand that we're willing to abide by. - Bob Furniss: There's like two Americas in customer service. He says there's two Americas with people that don't have the ability to live in the one America. The only way to get good service is to pay up for it. Furniss: How do we solve that? - There are still some basic promises you have...2024-04-1118 min
Access Essential Full Audiobooks in Teen & YA, Tough TopicsThe Things We Leave Behind by Clare FurnissPlease visit https://thebookvoice.com/podcasts/1/audiobook/758364 to listen full audiobooks. Title: The Things We Leave Behind Author: Clare Furniss Narrator: Imogen Wilde Format: Unabridged Audiobook Length: 9 hours 13 minutes Release date: March 14, 2024 Genres: Tough Topics Publisher's Summary: How I Live Now meets Exodus – a startling YA dystopia that imagines London as the epicentre of the refugee crisis, from critically acclaimed author Clare Furniss. ‘Compulsive, poignant YA dystopia’ The Guardian ‘An exquisite, devastating read’ The Irish Times ‘Genuinely moving’ Daily Mail ‘Reminiscent of Meg Rosoff’s How I Live Now and Paul Lynch’s Book Prize-winning dystopia Prophet Song, this is a devastating novel wh...2024-03-1403 min
FormationRecordsUKFurniss - The DepthFURNISS
THE DEPTH EP
Form 12271
Release date 04/28/23
Available to stream and download
1. Furniss – The Depth
2. Furniss – Water Tech 22
3. Furniss – Heartless
4. Furniss – Magnum Force
Formation Records is proud to present another mind-bending release from Furniss ‘The Depth’ EP. With four cuts of growling drum and bass flavours that take you on a vast journey through his stylish sonics.
‘The Depth’ begins with a promising introduction once again leading to a drop that is sounding very dark and weighty indeed. This deep and dirty stomper comes with a thick bass and an industrial environment that takes you all the way through.
‘Water Tech 22’ combines...2023-04-1202 minFormationRecordsUKFurniss - Water Tech 22FURNISS
THE DEPTH EP
Form 12271
Release date 04/28/23
Available to stream and download
1. Furniss – The Depth
2. Furniss – Water Tech 22
3. Furniss – Heartless
4. Furniss – Magnum Force
Formation Records is proud to present another mind-bending release from Furniss ‘The Depth’ EP. With four cuts of growling drum and bass flavours that take you on a vast journey through his stylish sonics.
‘The Depth’ begins with a promising introduction once again leading to a drop that is sounding very dark and weighty indeed. This deep and dirty stomper comes with a thick bass and an industrial environment that takes you all the way through.
‘Water Tech 22’ combines...2023-04-1202 minFormationRecordsUKFurniss - HeartlessFURNISS
THE DEPTH EP
Form 12271
Release date 04/28/23
Available to stream and download
1. Furniss – The Depth
2. Furniss – Water Tech 22
3. Furniss – Heartless
4. Furniss – Magnum Force
Formation Records is proud to present another mind-bending release from Furniss ‘The Depth’ EP. With four cuts of growling drum and bass flavours that take you on a vast journey through his stylish sonics.
‘The Depth’ begins with a promising introduction once again leading to a drop that is sounding very dark and weighty indeed. This deep and dirty stomper comes with a thick bass and an industrial environment that takes you all the way through.
‘Water Tech 22’ combines...2023-04-1202 minFormationRecordsUKFurniss - Magnum ForceFURNISS
THE DEPTH EP
Form 12271
Release date 04/28/23
Available to stream and download
1. Furniss – The Depth
2. Furniss – Water Tech 22
3. Furniss – Heartless
4. Furniss – Magnum Force
Formation Records is proud to present another mind-bending release from Furniss ‘The Depth’ EP. With four cuts of growling drum and bass flavours that take you on a vast journey through his stylish sonics.
‘The Depth’ begins with a promising introduction once again leading to a drop that is sounding very dark and weighty indeed. This deep and dirty stomper comes with a thick bass and an industrial environment that takes you all the way through.
‘Water Tech 22’ combines...2023-04-1202 min
iEDM RadioiEDM Radio Guest Mix - Rich FurnissFormerly known as MopTop and founding member of the group Passè, Rich Furniss is still fulfilling his true love for house music. He’s been active in music industry spaces for over 10+ years, has played alongside names like Diplo, Chromeo and others, and has had the opportunity to perform at events like SXSW, Governors Ball, & Odd Ball, to name just a few of them.
Rich Furniss remains an advocate in his community for local New York artists through his YouTube channel, MoTV, which has now hit the 20K subscribers milestone. His performances and grassroots efforts have a lasting effect on lis...2023-03-201h 01
BGMania: A Video Game Music PodcastComposer Appreciation: Matt FurnissEpisode #276 of BGMania: A Video Game Music Podcast. This week on the show, Bryan and Bedroth from RPGera present the first Composer Appreciation episode for 2023, this time focusing on Matt Furniss! Email the show at bgmaniapodcast@gmail.com with requests for upcoming episodes, questions, feedback, comments, concerns, or whatever you want! Special thanks to our Executive Producers: Jexak & Xancu.
EPISODE PLAYLIST AND CREDITS
Main Menu from Bill's Tomato Game [Matt Furniss, Unreleased]
The Pit from Mortal Kombat [Matt Furniss, 1993]
Title Theme from Alien 3 [Matt Furniss, 1992]
Stage 1 -Wolfship- from Wolfchild [Matt Furniss, 1993]
Wood Land from Wiz 'n...2023-03-071h 56
Civil Discourse hosted by Todd FurnissCreating a Different Healthcare Ecosystem | Civil Discourse Episode #49How much of our personal #health is our own responsibility? How do our choices impact our overall health and the health of our communities?Robert Sundelius and Todd Furniss discuss the #importance of increasing personal health literacy, personal health agency, rewarding healthy choices, and health equity for individuals, and the overall impacts these aspects have on the #community, at large. Learn more about Robert Sundelius & #DisruptiveChangehttps://robertsundelius.com/ LinkedIn | https://www.linkedin.com/in/robertsundelius/The Emerging Healthcare Ecosystem | https://bit.ly/3XZT9ZgTodd Furniss is the author of...2023-02-0251 min
Civil DiscourseCreating a Different Healthcare Ecosystem | Civil Discourse Episode #49How much of our personal #health is our own responsibility? How do our choices impact our overall health and the health of our communities?Robert Sundelius and Todd Furniss discuss the #importance of increasing personal health literacy, personal health agency, rewarding healthy choices, and health equity for individuals, and the overall impacts these aspects have on the #community, at large. Learn more about Robert Sundelius & #DisruptiveChangehttps://robertsundelius.com/ LinkedIn | https://www.linkedin.com/in/robertsundelius/The Emerging Healthcare Ecosystem...2023-02-0251 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode #48 | Community Development in South Dallas with Peter BrodskyPeter Brodsky grew up in New York City and studied Russian literature at Yale. After graduating from Yale, he worked in investment banking and then private equity. Through his efforts he is helping revitalize South Dallas bringing opportunity and growth to, what many have felt, a continuously overlooked segment of Dallas.Learn more about Peter Brodsky & Red Birdhttps://www.dmagazine.com/publications/d-ceo/2017/september/can-peter-brodsky-jump-start-southern-dallas/https://www.texasmonthly.com/news-politics/peter-brodsky-rebirth-of-red-bird-mall/ https://www.bizjournals.com/dallas/video/6193690028001https://www.aiadallas.org/v/columns-detail/Profile-Peter-Brodsky/tn/Todd Furniss is the author of...2022-11-2852 min
Contact Center ShowWhat is Workforce Management?Ever had 100,000 people waiting in line and angry? You know it is your fault? Have you ever made all your coworkers mad? Today Bob Furniss and I discuss Workforce Management. Why WFM deserves more empathy Why WFM is a lot of art and a lot science Wat makes WFM such a complex job And much more ... Contact Amas and Bob. http://linkedin.com/in/amastenumah/ https://www.linkedin.com/in/bobfurniss/ 2022-11-2836 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode #47 | The Vulnerabilities of the Grid with David TiceThe United States' power grid is extremely vulnerable, not only to physical orchestrated attacks, but electromagnetic pulses (EMP), geomagnetic disturbances (GMB) or cyber attacks. 'Grid Down, Power Up' is a documentary intended to start a movement. " This documentary helps us understand the threat, why it has become a threat, and demonstrates how we can fix this problem. The film is available for viewing at the link below from this website at ‘no cost’ (for some period of time), utilizing a ‘pay it forward’ model of distribution. Please share the film with your friends and associates through this mechanism."2022-11-0839 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode #46 | The Future of Dallas with Sarah LambSarah Lamb speaks with Todd Furniss about the future of South Dallas.About Sarah Lamb: Sarah is a successful commercial real estate broker, 2nd Vice President of the Board of Directors of Bryan's House of Dallas, a foundation that supports special needs children the Dallas area, and serves on TREC’s (The Real Estate Council) Public Policy Committee as well as the Associate Leadership Council, class of 2022. Sarah previously ran for Dallas City Council in 2019.https://www.sarahlambfortexas.com/issueshttps://ballotpedia.org/Sarah_Lambdallasnews.com/opinion/editorials/2022/10/10/we-recommend-in-the-race-for-texas-house-district-114/To...2022-11-0235 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 44 | Risk Management to Lower CostsTodd Furniss talks with Patrick Wallace of Beyond Risk, a firm created to become the largest, most comprehensive, alternative risk-insurance company to aid middle-market clients manage their agency's risk. Beyond Risk combines years of best-in-class experience in Property & Casualty management, Employee Benefits, and Captive Management, Beyond Risk offers a comprehensive portfolio of end-to-end alternative risk solutions. To learn more please visit https://www.beyondrisk.com/https://www.TFIP.group/------------------------------------00:00 | Introducing Patrick Wallace of Beyond Risk01:29 | What does Beyond Risk do02:38 | What are alternative risk strategies06:58 | How does sharing...2022-08-1239 minCivil DiscourseRisk Management to Lower CostsTodd Furniss talks with Patrick Wallace of Beyond Risk, a firm created to become the largest, most comprehensive, alternative risk-insurance company to aid middle-market clients manage their agency's risk. Beyond Risk combines years of best-in-class experience in Property & Casualty management, Employee Benefits, and Captive Management, Beyond Risk offers a comprehensive portfolio of end-to-end alternative risk solutions.To learn more please visithttps://www.beyondrisk.com/https://www.TFIP.group/------------------------------------00:00 | Introducing Patrick Wallace of Beyond Risk01:29 | What does Beyond Risk do2022-08-1239 min
The Dealer PlaybookWhat Dealership Leaders Should Focus On w/ Brooke Furniss🎧 Subscribe on Apple: https://dpb.fm/apple🔊 Subscribe on Spotify: https://dpb.fm/spotify🔗 All our links: https://dpb.fm/playWe've all heard it before. Leaders and Managers are two separate and distinct roles in the retail automobile dealership. In this week's Dealer Playbook powerbomb, Brooke Furniss shares what she believes the focus of car dealer leaders needs to be in 2022 and beyond. Listen to the full episode for even more insights and context from Brooke Furniss!Listen to the full episode for even more insights and context from Brook...2022-07-1107 minCivil DiscourseChanges & Benefits to Healthcare ReformsOn this week's episode of Civil Discourse, Todd Furniss speaks with David Minifie of Centene about the changes that stemmed from the impending changes from the ACA as well as changes facilitated by the enactment of the ACA (Affordable Care Act).#TFIP #healthcarerevolution #CivilDiscourse #affordablecareact 00:00 | Introduction01:05 | Introducing David Minifie07:50 | How did you see the ACA as an opportunity?09:52 | Let's define our terms11:40 | Managed Care13:59 | What does Centene do when the ACA comes out?18:56 | What is the average...2022-06-0748 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 43 | Changes & Benefits to Healthcare ReformsOn this week's episode of Civil Discourse, Todd Furniss speaks with David Minifie of Centene about the changes that stemmed from the impending changes from the ACA as well as changes facilitated by the enactment of the ACA (Affordable Care Act).#TFIP #healthcarerevolution #CivilDiscourse #affordablecareact 00:00 | Introduction01:05 | Introducing David Minifie07:50 | How did you see the ACA as an opportunity?09:52 | Let's define our terms11:40 | Managed Care13:59 | What does Centene do when the ACA comes out?18:56 | What is the average amount someone would pay under the plan?20:52 | How is your model...2022-06-0748 minCivil DiscourseHealth Insurance is a Social ConstructIn a time when health insurance is more complicated than ever, Todd Furniss and Vic Gatto discuss the innovations on the horizon for healthcare and ways that venture capitalists can aid in getting these innovations to patients.#CivilDiscourse #HealthInsurance #RethinkHealthcare____________________00:00 | Intro00:34 | Introducing Vic Gatto01:26 | What do you do?03:57 | What was C0V1D-19’s impact on the healthcare industry?06:01 | What is Venture Capital?08:30 | What do you see for the future?13:42 | What happens when the executive or...2022-05-1057 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 42 | Insurance is a Social Construct"In a time when health insurance is more complicated than ever, Todd Furniss and Vic Gatto discuss the innovations on the horizon for healthcare and ways that venture capitalists can aid in getting these innovations to patients.#CivilDiscourse #HealthInsurance #RethinkHealthcare____________________00:00 | Intro00:34 | Introducing Vic Gatto01:26 | What do you do?03:57 | What was C0V1D-19’s impact on the healthcare industry?06:01 | What is Venture Capital?08:30 | What do you see for the future?13:42 | What happens when the executive order expires?17:40 | If the cost changes, it may or may not impact pr...2022-05-1057 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 41 | Finding Global Innovation in the Healthcare Industry ft. Jack LatusMr. Jack Latus is the CEO of LATUS Health.LATUS Health is on a mission to improve access to quality healthcare in the workplace. By developing and implementing digital-first healthcare solutions, LATUS is enabling employees to receive the care they need, whenever they need it, wherever they are. LATUS uses cutting-edge, immersive technology and a focus on behavioral science to deliver better health outcomes in a more efficient, cost effective, and environmentally friendly way.#Latus #Innovation #RethinkingHealthcare #CivilDiscourse--------------------00:00 | Intro01:05 | Introducing Jack Latus of Latus Health01:58 | What is Latus Health?03:51...2022-04-2846 minCivil DiscourseFinding Global Innovation in the Healthcare Industry"Mr. Jack Latus is the CEO of LATUS Health.LATUS Health is on a mission to improve access to quality healthcare in the workplace. By developing and implementing digital-first healthcare solutions, LATUS is enabling employees to receive the care they need, whenever they need it, wherever they are. LATUS uses cutting-edge, immersive technology and a focus on behavioral science to deliver better health outcomes in a more efficient, cost effective, and environmentally friendly way.#Latus #Innovation #RethinkingHealthcare #CivilDiscourse--------------------00:00 | Intro01:05 | Introducing Jack Latus...2022-04-2646 minCivil DiscourseHealthcare Captives with BevCap ManagementJohn Kirke leads BevCap Management's healthcare captive team, client services and growth strategies empowering clients to create value for their organization through healthcare benefits sponsored in stop loss captives.With more than 30 years of experience in the employee benefits and insurance industry, John’s career includes roles in sales at the nation’s largest health insurance organization; sales, consulting and leadership at one of the nation’s largest independent insurance brokers.An active member of the national healthcare benefits industry, John is a Health Rosetta Associate Advisor, has participated in various roles at the Council of Ins...2022-03-311h 03Civil DiscourseSecular FaithJim Denison joins host Todd Furniss to discuss the lack of #CivilDiscourse within our culture, the emerging secular faith, and The Coming Tsunami of cultural opposition in our society today.#Faith #Morality #ComingTsunami-----------Todd Furniss is the author of the new book The 60% Solution: Rethinking Healthcarehttps://www.thesixtypercentsolution.com/product/hardcover-edition/1To learn more about Todd Furniss:https://linktr.ee/tfip----------Dr. Denison is a cultural scholar, pastor, and author who...2022-03-1753 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 39 | Secular Faith ft Dr. Jim Denison"Jim Denison joins host Todd Furniss to discuss the lack of #CivilDiscourse within our culture, the emerging secular faith, and The Coming Tsunami of cultural opposition in our society today. #Faith #Morality #ComingTsunami-----------Todd Furniss is the author of the new book The 60% Solution: Rethinking Healthcare https://www.thesixtypercentsolution.com/product/hardcover-edition/1To learn more about Todd Furniss:https://linktr.ee/tfip----------Dr. Denison is a cultural scholar, pastor, and author who helps people respond biblically and redemptively to the vital issues of our day.2022-03-1653 minCivil DiscourseHealthcare DataIn an industry riddled with oligopolies, Todd Furniss engages with Abhishek Singh, a partner of the Everest Group, on the research and implications of healthcare data with Oracle's purchase of Cerner.Abhishek researches and ideates on technology; specifically how technology’s application will help healthcare become more intuitive and caring toward individuals.#CivilDiscourse #HealthcareData #medicaltechnology #rethinkhealthcare----------To learn more about Everest Group:www.EverestGrp.comConnect with Abhishek:Facebook | https://www.facebook.co...2022-03-1050 min
FormationRecordsUKFurniss - CultureFURNISS
Form 12246
Release date 18/03/22
Available to stream and download
1. Furniss – Can’t Tek It
2. Furniss – On & On
3. Furniss – Activate
4. Furniss - Culture
Formation Records is proud to present another mind-bending release from Furniss, with four cuts of growling drum and bass flavours that take you on a vast journey through his stylish sonics.
‘Can’t Tek It’ is stone cold roller with hints of jungle, enlivened by the the clickety-clack of percussion gone feral. Furniss delivers a drop with dark dread-esque bass tones that never falls to stale clichés.
The second track, ‘On & On’ begins with a promising introduction once again leading...2022-03-1002 minFormationRecordsUKFurniss - ActivateFURNISS
Form 12246
Release date 18/03/22
Available to stream and download
1. Furniss – Can’t Tek It
2. Furniss – On & On
3. Furniss – Activate
4. Furniss - Culture
Formation Records is proud to present another mind-bending release from Furniss, with four cuts of growling drum and bass flavours that take you on a vast journey through his stylish sonics.
‘Can’t Tek It’ is stone cold roller with hints of jungle, enlivened by the the clickety-clack of percussion gone feral. Furniss delivers a drop with dark dread-esque bass tones that never falls to stale clichés.
The second track, ‘On & On’ begins with a promising introduction once again leading...2022-03-0902 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 38 | Healthcare Data ft. Abhishek SinghIn an industry riddled with oligopolies, Todd Furniss engages with Abhishek Singh, a partner of the Everest Group, on the research and implications of healthcare data with Oracle's purchase of Cerner.Abhishek researches and ideates on technology; specifically how technology’s application will help healthcare become more intuitive and caring toward individuals.#CivilDiscourse #HealthcareData #medicaltechnology #rethinkhealthcare----------0:00 | What trends do you see forthcoming?7:33 | What tools would be needed?10:13 | What problems do you foresee regarding privacy?15:24 | Do you see providers moving to blockchain?17:34 | What can we do with AI?2022-03-0849 minFormationRecordsUKFurniss - On & OnFURNISS
Form 12246
Release date 18/03/22
Available to stream and download
1. Furniss – Can’t Tek It
2. Furniss – On & On
3. Furniss – Activate
4. Furniss - Culture
Formation Records is proud to present another mind-bending release from Furniss, with four cuts of growling drum and bass flavours that take you on a vast journey through his stylish sonics.
‘Can’t Tek It’ is stone cold roller with hints of jungle, enlivened by the the clickety-clack of percussion gone feral. Furniss delivers a drop with dark dread-esque bass tones that never falls to stale clichés.
The second track, ‘On & On’ begins with a promising introduction once again leading...2022-03-0802 minFormationRecordsUKFurniss - Can't Tek ItFURNISS
Form 12246
Release date 18/03/22
Available to stream and download
1. Furniss – Can’t Tek It
2. Furniss – On & On
3. Furniss – Activate
4. Furniss - Culture
Formation Records is proud to present another mind-bending release from Furniss, with four cuts of growling drum and bass flavours that take you on a vast journey through his stylish sonics.
‘Can’t Tek It’ is stone cold roller with hints of jungle, enlivened by the the clickety-clack of percussion gone feral. Furniss delivers a drop with dark dread-esque bass tones that never falls to stale clichés.
The second track, ‘On & On’ begins with a promising introduction once again leading...2022-03-0702 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 37 | The Looming Issues for the Nation"On this week's episode of #CivilDiscourse, host Todd Furniss speaks with congressional candidate, Jimmy Crumpacker about the issues facing #Oregon, and the nation.#CivilDiscourse #VoteCrumpacker #OR05 #JimmyCrumpackerforCongress0:00 Introduction1:37 Introducing Jimmy Crumpacker4:00 Why Congress?5:25 What is your platform?8:52 What do Oregonians care about?10:49 Federal government digging a financial hole?17:15 Medicare for all or National Bankruptcy19:46 What are your ideas on cutting spending?23:01 Healthcare Reform Ideas29:03 Solutions for tomorrow start today31:26 Are your constituents worried about the future?36:35 Broadband and Education42:45 What are your constituent’s top 3 issues?2022-03-0357 minCivil DiscourseThe Looming Issues for the NationOn this week's episode of #CivilDiscourse, host Todd Furniss speaks with Congressional Candidate, Jimmy Crumpacker, regarding fears of the looming bankruptcy of the Medicare Trust and other BIG issues facing #Oregon, and the rest of the nation.#CivilDiscourse #VoteCrumpacker #OR05 #JimmyCrumpackerforCongressInstagram - https://www.instagram.com/crumpackerforcongressFacebook - https://www.facebook.com/JimmyCrumpackerOfficialTwitter - https://twitter.com/VoteCrumpackerTodd Furniss is the author of the new book The 60% Solution: Rethinking Healthcarehttps://www.thesixtypercentsolution.com/product/hardcover-edition/12022-03-0357 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 36 | Insightful Tests ft. Scott Thompson"Host of Civil Discourse Todd Furniss speaks with Scott Thompson about innovations in genetic testing to boost healthcare.#CivilDiscourse #GeneticTesting #GeneticDirect #Health #GxSlim #GeneTesting0:00 - Introductions1:05 - What is Genetic Direction?3:50 - What is GxSlim?5:24 - Eating for your genetics7:42 - Who is this made for?10:12 - How can one get this test?11:53 - Are Hospital systems affiliates?16:17 - Is GX available in foreign markets?20:02 - How does one find a service provider?20:36 - What is GxRenew?22:25 - Taking action from information23:47 - What is...2022-02-2444 minCivil DiscourseInsightful TestsHost of Civil Discourse Todd Furniss speaks with Scott Thompson about innovations in genetic testing to boost healthcare.#CivilDiscourse #GeneticTesting #GeneticDirect #Health #GxSlim #GeneTestingTo learn more about Scott Thompson & Genetic Direction please visit: https://geneticdirection.com/Todd Furniss is the author of the new book The 60% Solution: Rethinking Healthcarehttps://www.thesixtypercentsolution.com/product/hardcover-edition/1https://www.facebook.com/todd.furniss.12https://www.instagram.com/toddfurnisstfip/https://www.linkedin.com/in/todd-furniss-aba27/https://twitter.com/TFurniss2022-02-2400 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 35 | Minding the Gap Ft. J.J. KochTodd Furniss speaks with Dallas County County Commissioner J.J. Koch about minding the gap of economic independence, economic dependency, and their overall impacts on our various systems. Commissioner J.J. Koch has been an active member of the Dallas County community for over 18 years. He came to Dallas in 2002 after graduating from Duke University to attend SMU Dedman School of Law. It was there he met his wife, Amanda, who is also an attorney.Throughout law school, J.J. clerked for the law firm retained by the Dallas Police Association. After law school, he began...2022-02-1144 minCivil DiscourseMinding the GapsTodd Furniss speaks with Dallas County County Commissioner J.J. Koch about minding the gap of economic independence, economic dependency, and their overall impacts on our various systems.Commissioner J.J. Koch has been an active member of the Dallas County community for over 18 years. He came to Dallas in 2002 after graduating from Duke University to attend SMU Dedman School of Law. It was there he met his wife, Amanda, who is also an attorney.Throughout law school, J.J. clerked for the law firm retained by the Dallas Police Association. After...2022-02-1001 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 34 | Disrupting the Pharma SpaceStan Warren (aka “Pharmacy Stan”) and I unpack the complexity of the distribution models of pharmaceuticals. Overlapping ownership and counterproductive incentive structures, we learn that the industry is fraught with conflicts of interest. The only thing this model promises is high prices to consumers. Join me for a fascinating journey with an unlikely hero.I am the author of the new book The 60% Solution: Rethinking Healthcare https://www.thesixtypercentsolution.com/product/hardcover-edition/1available on Amazon 👇https://www.amazon.com/gp/product/B08WJ8CD25/ref=dbs_a_def_rwt_hsch_vapi_tkin_p1_i02022-01-3147 minCivil DiscourseDisrupting the Pharma SpaceStan Warren (aka “Pharmacy Stan”) and I unpack the complexity of the distribution models of pharmaceuticals. Overlapping ownership and counterproductive incentive structures, we learn that the industry is fraught with conflicts of interest. The only thing this model promises is high prices to consumers. Join me for a fascinating journey with an unlikely hero.To learn more about Stan Warren please visit: https://www.pharmacyowners.com/I am the author of the new book The 60% Solution: Rethinking Healthcarehttps://www.thesixtypercentsolution.comavailable on Amazon👇2022-01-2048 minCivil DiscourseA Life of Freedom and PurposeWife, mom, and veterans advocate, Tiffany Smiley saw first-hand the roadblocks the federal bureaucracy puts in the way of our wounded warriors. Fighting for her husband’s recovery, Tiffany took on the Veterans Administration and won. Then she took her message of reform all the way to the White House to ensure all of America’s wounded heroes receive the care they deserve. Now, Tiffany is running for U.S. Senate to bring common-sense leadership to solve the problems facing hardworking Washington families.To learn more about Tiffany Smiley visit: http://www.smileyforwashington.com/To lear...2021-10-2732 minCivil DiscourseApplied Mental Health Research GroupDr. Laura Murray is a Senior Scientist at Johns Hopkins University, School of Public Health in the Department of Mental Health and International Health; a clinical psychologist by training. She is a co-founder of the Applied Mental Health Research group, which has developed and refined a Design, Implementation, Monitoring and Evaluation (DIME) methodology for use with mental and behavioral health initiatives in low-resource countries. Dr. Murray has extensive expertise in a wide range of evidence-based treatments for mental and behavioral problems. She has conducted research ranging from qualitatively understanding mental health, to full randomized trials of treatments focusing on...2021-10-2040 minCivil DiscourseThe Cancer DisruptorAt an early age, Christine had a talent for modeling and could be seen on campaigns for distinguished brands such as Guess, J. Crew, JCPenney, Pepsi, Target, and more. Her lifestyle took a hard turn at 35 when health issues arose and by 42, Christine was diagnosed with stage two breast cancer. With the support of her faith, family and friends, referred to as her “team of angels”, Christine won her battle and devoted her life to spreading hope, encouragement, and selflessness. Christine is the bestselling author of “Walk Beside Me”, a story of her struggle with self-image, devastating health issues, friendsh...2021-10-1338 minCivil DiscourseCivil Discourse ft. Bill Hennessey, M.D. Ep.2Founder and CEO of Pratter, Inc. (www.pratter.us) a medical cost savings and transparency company sold as a member benefit with PMPM pricing. My prior background includes co-owning a physician medical billing company and private practice. Our Pratter solution includes three scalable IT platforms including our Pratter Report, Money Maps and Care Search and Save engine.The Pratter Report is the only line-itemized health plan spend on the market where provider names and real prices paid are displayed. Money Maps permit members to "Tap the Map" to instantly identify low cost, in-network providers without reading a...2021-09-3033 minCivil DiscourseChildren's Mental Health | The Dunkirk MomentBrent Christopher serves as the President of Children’s Medical Center Foundation. He leads a team focused on fundraising in support of Children’s Health and its components: Children’s Medical Center Dallas and Plano, specialty centers, Our Children’s House physician services and the Children’s Medical Center Research Institute at UT Southwestern.Brent joined Children’s Health in July 2016 after 11 years of service as president and chief executive officer of Communities Foundation of Texas, one of the largest community foundations in the country. Prior to joining Communities Foundation of Texas, Brent served as director of development...2021-09-2443 minCivil DiscourseCEO of Fare Lisa GableAuthor of Turnaround and FARE CEO Lisa Gable has served four U.S. presidents and two governors, counseled numerous Fortune 500 CEOs, and represented global public-private partnerships and nonprofits with an end goal of moving organizations to higher levels of performance.As the former President of the Healthy Weight Commitment Foundation, Lisa created and led a coalition of food and beverage industry corporations and public health and government agencies resulting in the reduction of 6.4 trillion calories from the American diet. She was appointed the first female U.S. Commissioner General to the 2005 Aichi World EXPO, holding the personal...2021-09-1740 minCivil DiscourseCEO and Strategy Architect of Content Pilot Deborah MurrayDeborah is the founder, CEO and Strategy Architect of Content Pilot. Her vision has always been to elevate professional services organizations through smarter strategies, dazzling execution and a service ethic that starts with passion and ends with love and care.As a former head of two large law firm marketing departments, Deborah brings a leader’s in-house perspective to every engagement with a professional services firm. Having conducted many hundreds of client interviews, she also brings the client’s voice to every design, content and technology assignment.Deborah was inducted into the LMA Hall of Fame...2021-09-091h 02Civil DiscoursePotentiaMetricsIn an era of increasing outcomes transparency, providers must define and demonstrate improved clinical and economic outcomes. PotentiaMetrics enhances medical evidence with proprietary AI platforms supported by real-world clinical and economic outcomes data.PotentiaMetrics outcomes and insights products deliver information not available from other sources that enhance the current evidence base, by frequently revealing new information, and contradicting previous findings. As a result, our customers have actionable insights that improve patient outcomes, accelerate contribution margins, and decrease healthcare spending.Payers, providers, employers and medical-technology companies use our platforms to compare effectiveness, adjust for risk, and...2021-08-2851 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 22 | North Texas Doctor group retreats on policy saying vaccination status to be part of care decisionsTo read the article mentioned in today's podcast visit: https://www.dallasnews.com/news/watchdog/2021/08/19/if-north-texas-runs-out-of-icu-hospital-beds-doctors-can-consider-a-patients-vaccination-status/To learn more about Todd Furniss or The Sixty Percent Solution visit: www.rethinking.healthcare#CivilDiscourse #Conversation #Solutions #ToddFurniss #TFIP #Author #Speaker #Expert #TheSixtyPercentSolution #Ideas #Empathy #Perspective #CommonGround #Society #Business #UnitedStates #Access #Education #Competition #Consumer #Provider #Doctor2021-08-2005 minCivil DiscourseNTX Dr Group Retreats on Vax StatusTo read the article mentioned in today's podcast visit: https://www.dallasnews.com/news/watchdog/2021/08/19/if-north-texas-runs-out-of-icu-hospital-beds-doctors-can-consider-a-patients-vaccination-status/To learn more about Todd Furniss or The Sixty Percent Solution visit: www.TFIP.group#CivilDiscourse #Conversation #Solutions #ToddFurniss #TFIP #Author #Speaker #Expert #TheSixtyPercentSolution #Ideas #Empathy #Perspective #CommonGround #Society #Business #UnitedStates #Access #Education #Competition #Consumer #Provider #Doctor2021-08-1905 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 21 | What to Expect in AugustTo learn more about Todd Furniss or The Sixty Percent Solution visit: www.rethinking.healthcare#CivilDiscourse #Conversation #Solutions #ToddFurniss #TFIP #Author #Speaker #Expert #TheSixtyPercentSolution #Ideas #Empathy #Perspective #CommonGround #Society #Business #UnitedStates #Access #Education #Competition #Consumer #Provider #Doctor2021-08-0207 minCivil DiscourseU.S. Senator Steve DainesA fifth-generation Montanan, Steve Daines brings 28 years of private-sector business experience to Washington, D.C. as he serves the people of Montana in the U.S. Senate. Steve was elected to serve as Montana’s United States Representative in 2012. During his time in the House, Daines championed legislation to expand responsible development of Montana’s energy resources, move forward meaningful forest management reform, increase transparency and accountability in government, and require members of Congress to balance the budget – or see their pay terminated. Additionally, he passed the most significant public lands bill for Montana in over 30 years. He was ranked...2021-07-2123 minCivil DiscoursePlanTAGG for GardenersPlantTAGG delivers location-centric plant care tips, tasks and guidance for all of the plants a gardener has in their yard and home. Uniquely powered by AI, machine learning, proprietary PlantTAGG algorithms and mobile location services, with world class data sources from the US Department of Agriculture, Texas A&M AgriLife Research, NOAA, EagleView and global horticulture experts and enthusiasts, our ability to help residential gardeners is unique, precise and fun.To learn more about Andrew or PlantTAGG visit: https://planttagg.comTo learn more about Todd Furniss visitwww.TFIP...2021-07-1632 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 18 | The Most Exciting Innovation in Healthcare- The Most Exciting Innovation in Healthcare -To learn more about Todd Furniss or The Sixty Percent Solution visit: www.rethinking.healthcare#CivilDiscourse #Conversation #Solutions #ToddFurniss #TFIP #Author #Speaker #Expert #TheSixtyPercentSolution #Ideas #Empathy #Perspective #CommonGround #Society #Business #UnitedStates #Access #Education #Competition #Consumer #Provider #Doctor2021-07-0920 minCivil DiscourseThe Most Exciting Innovation in HealthcareThe Most Exciting Innovation in Healthcare To learn more about Todd Furniss or The Sixty Percent Solution visit: www.tfip.group2021-07-0920 minCivil DiscourseHealth Cost LabsLeo Wisniewski has over 20 years of experience as an actuary, health care cost modeler, and a forensic auditor, striving to find ways to lead lower cost outcomes. As health costs have become a barrier to health care, Leon wants to find and create ways to get people the care they need at the most affordable price.To learn more about Leon and Health Cost Labs visit: www.healthcostlabs.comTo learn more about Todd Furniss or The Sixty Percent Solution visit: www.TFIP.group2021-07-0230 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 17 | Leon Wisniewski - Health Cost LabsLeo Wisniewski has over 20years of experience as an actuary, health care cost modeler, and a forensic auditor, striving to find ways to lead lower cost outcomes. As health costs have become a barrier to health care, Leon wants to find and create ways to get people the care they need at the most affordable price.To learn more about Leon and Health Cost Labs visit: www.healthcostlabs.comTo learn more about Todd Furniss or The Sixty Percent Solution visit: www.rethinking.healthcare#CivilDiscourse #Conversation #Solutions #ToddFurniss #TFIP #Author #Speaker #Expert #TheSixtyPercentSolution #Ideas...2021-07-0130 minCivil DiscourseWhy "Transparency" is a Dirty Word in HealthcareWhy “Transparency” is a Dirty Word in Healthcare Pricing Imagine how different the world would be if clear pricing were available to all!To learn more about Christoph Dankert visit: https://www.carrumhealth.com/Todd Furniss visit:https://www.linkedin.com/in/todd-furniss-aba27/https://thesixtypercentsolution.com/2021-06-2532 minCivil DiscourseCivil Discourse ft. Bill Hennessey, M.D.Founder and CEO of Pratter, Inc. (www.pratter.us) a medical cost savings and transparency company sold as a member benefit with PMPM pricing. My prior background includes co-owning a physician medical billing company and private practice. Our Pratter solution includes three scalable IT platforms including our Pratter Report, Money Maps and Care Search and Save engine.The Pratter Report is the only line-itemized health plan spend on the market where provider names and real prices paid are displayed. Money Maps permit members to "Tap the Map" to instantly identify low cost, in-network providers without reading a...2021-06-1832 minCivil DiscourseCOVID-19 | Mandated Vaccinations & Vaccination PassportsIn this episode of Civil Discourse, Todd Furniss discusses multiple political angles of the COVID-19 Pandemic, some of which aim to create mandated vaccinations or vaccination passports.To learn more about Todd Furniss visit:https://www.linkedin.com/in/todd-furniss-aba27/https://thesixtypercentsolution.com/2021-06-1101 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 14 | COVID-19 Mandated Vaccinations & Vaccination PassportsIn this episode of Civil Discourse, Todd Furniss discusses multiple political angles of the COVID-19 Pandemic, some of which aim to create mandated vaccinations or vaccination passports.#CivilDiscourse #Conversation #Solutions #ToddFurniss #TFIP #Author #Speaker #Expert #TheSixtyPercentSolution #Ideas #Empathy #Perspective #CommonGround #Society #Business #UnitedStates #Access #Education #Competition #Consumer #Provider #COVID #Pandemic #Vaccination #Passport #Mandated #Litigation #Politics2021-06-1122 minCivil DiscourseComprehensive Pregnancy & Birth HealthcareOn Episode 11 of Civil Discourse, Todd interviews Dr. Steven Calvin, a board certified Obstetrician and Gynecology. Steven discussed his belief that health care reform should start where we all did – with pregnancy and birth, and that all mothers deserve comprehensive team-based care for a single package price.Learn more about Dr. Steven and Minnesota Birth Centers at: https://theminnesotabirthcenter.com/To learn more about Todd’s solutions to healthcare reform, visit: Todd Furniss visit:https://www.linkedin.com/in/todd-furniss-aba27/https://thesixtypercentsolution.com/2021-05-1801 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 10 | The 60% Solution with Carmen LaBergeIn Episode 10 of Civil Discourse, Todd speaks with Carmen LaBerge from My Faith Radio. Carmen is a nationally known speaker, teacher, and blogger who offers her community a faith-based perspective on local and international news. Their conversation centers on Todd’s story and what drove his passion for healthcare reform and health policy. They discussed concrete steps that Americans can take to begin reforming our broken healthcare system.To learn more about Todd Furniss visit: https://www.toddfurniss.com/www.rethinking.healthcareTo view the original recording, visit: https://myfaithradio.com/programs/mornings-with-carmen/2021-05-1219 minCivil DiscourseThe 60% Solution: Rethinking Healthcare Ep.2In Episode 10 of Civil Discourse, Todd speaks with Carmen LaBerge from My Faith Radio. Carmen is a nationally known speaker, teacher, and blogger who offers her community a faith-based perspective on local and international news. Their conversation centers on Todd’s story and what drove his passion for healthcare reform and health policy. They discussed concrete steps that Americans can take to begin reforming our broken healthcare system.To learn more about Todd Furniss visit: https://www.toddfurniss.com/www.rethinking.healthcareTo view the original recording, visit: ht...2021-05-1219 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 9 | The 60% Solution: Rethinking HealthcareOn Episode 9 of Civil Discourse, Todd and Scott Becker discuss Todd’s newly released book, The 60% Solution: Rethinking Healthcare. The two discuss Todd’s research and writing process and their shared concern about the continuing decline of the US healthcare system. This episode originally aired on Scott Becker Private Equity Podcast on April 30th, 2021. To learn more about Todd Furniss visit:https://www.toddfurniss.com/https://www.linkedin.com/in/todd-furn...www.rethinking.healthcareLearn more about Scott Becker at https://beckergroupbusinessleadership.com/To view the original recording, visi...2021-05-0416 minCivil DiscourseThe 60% Solution: Rethinking HealthcareOn Episode 9 of Civil Discourse, Todd and Scott Becker discuss Todd’s newly released book, The 60% Solution: Rethinking Healthcare. The two discuss Todd’s research and writing process and their shared concern about the continuing decline of the US healthcare system. This episode originally aired on Scott Becker Private Equity Podcast on April 30th, 2021. To learn more about Todd Furniss visit:https://www.toddfurniss.com/https://www.linkedin.com/in/todd-furn...www.rethinking.healthcareLearn more about Scot...2021-05-0416 minCivil DiscourseBroadband AccessIn Episode 8 of Civil Discourse, Todd outlines the problem of universal broadband access across the nation. He probes the definition of broadband in the US, the conflicting incentives that exist in the industry, and his own suggestions for repairing the issue. Todd points out that insufficient access to broadband limits attainment of the American Dream, and proposes solutions to unequal access.To learn more about Todd Furniss visit:https://www.toddfurniss.com/https://www.linkedin.com/in/todd-furniss-aba27/https://thesixtypercentsolution.com/2021-04-2726 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 7 | Health Savings AccountsTodd Furniss discusses Health Savings Accounts, and how they can be used in the healthcare industry as a way of empowering consumers and promoting competition.#CivilDiscourse #Conversation #Solutions #ToddFurniss #TFIP #Podcast #Author #Speaker #Expert #TheSixtyPercentSolution #Ideas #Empathy #Perspective #CommonGround #Society #Business #Healthcare #Health #Savings #Accounts #HealthSavingsAccount #HSA #Competition #Consumer #Provider #Insurance2021-04-2030 minCivil DiscourseHealth Savings AccountsTodd Furniss discusses Health Savings Accounts, and how they can be used in the healthcare industry as a way of empowering consumers and promoting competition.To learn more about Todd Furniss visithttps://www.toddfurniss.com/https://www.linkedin.com/in/todd-furniss-aba27/https://thesixtypercentsolution.com/2021-04-2001 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 6 | Payment Flaws in the US Healthcare System ft. Kim Davis, DC, ARTIn Episode 6 of Civil Discourse, Todd interviews Dr. Kimberly Davis about her experience as a chiropractor, the payment flaws in the US healthcare system, and the transition to insurance-sponsored providers across the nation. Dr. Davis is the founder and CEO of RunLab, a healthcare team that assists athletes in overcoming injuries, developing healing plans and performing to their full potential.Learn more about Dr. Davis and RunLab at https://runlabaustin.comTo learn more about Todd Furniss visit:https://www.toddfurniss.com/https://www.linkedin.com/in/todd-furniss-aba27/...2021-04-1334 minCivil DiscoursePayment Flaws in the US Healthcare SystemIn Episode 6 of Civil Discourse, Todd interviews Dr. Kimberly Davis about her experience as a chiropractor, the payment flaws in the US healthcare system, and the transition to insurance-sponsored providers across the nation. Dr. Davis is the founder and CEO of RunLab, a healthcare team that assists athletes in overcoming injuries, developing healing plans and performing to their full potential.Learn more about Dr. Davis and RunLab at https://runlabaustin.comTo learn more about Todd Furniss visit:https://www.toddfurniss.com/https://www.linkedin.com...2021-04-1301 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 5 | Proactive Healthcare Engagement ft. Dr. Scott ConardOn Episode 5 of Civil Discourse, Todd interviews Dr. Scott Conard, the CEO of Converging Health. In his 26 years practicing medicine, Dr. Conard has founded five companies, authored seven books, and spearheaded 63 clinical trials. The episode explores how we can encourage personal responsibility and engagement in one’s own health, and what proactive measures individuals can take to improve their wellbeing.To learn more about Scott Conard’s work, visit:http://www.scottconard.com/https://converginghealth.com/To learn more about Todd Furniss visit:https://www.toddfurniss.com/https://www.linkedin.com/in/todd-f...2021-04-0628 minCivil DiscourseProactive Healthcare EngagementOn Episode 5 of Civil Discourse, Todd interviews Dr. Scott Conard, the CEO of Converging Health. In his 26 years practicing medicine, Dr. Conard has founded five companies, authored seven books, and spearheaded 63 clinical trials. The episode explores how we can encourage personal responsibility and engagement in one’s own health, and what proactive measures individuals can take to improve their wellbeing.To learn more about Scott Conard’s work, visit:http://www.scottconard.com/https://converginghealth.com/To learn more about Todd Furniss visit:https://www.toddfurniss.com...2021-04-0600 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 4 | How Does Transparency Lead to Empowerment? ft. Josh MandelIn Episode 4 of Civil Discourse, Todd interviews Josh Mandel about the importance of spending transparency in government and how it might apply to the healthcare industry. Mandel was the Treasurer of Ohio from 2011 to 2019, where he launched OhioCheckbook.com. The website publicly reports government spending in an effort to increase transparency and accountability in government. Mandel believes that these public platforms can empower voters and increase citizens’ engagement. To support Mandel’s current campaign for US Senate, visit: https://joshmandel.comLearn more about Ohio Checkbook at https://ohiocheckbook.govTo learn more about Todd Furn...2021-03-3026 minCivil DiscourseHow does transparency lead to empowerment?In Episode 4 of Civil Discourse, Todd interviews Josh Mandel about the importance of spending transparency in government and how it might apply to the healthcare industry. Mandel was the Treasurer of Ohio from 2011 to 2019, where he launched OhioCheckbook.com. The website publicly reports government spending in an effort to increase transparency and accountability in government. Mandel believes that these public platforms can empower voters and increase citizens’ engagement. To support Mandel’s current campaign for US Senate, visit: https://joshmandel.comLearn more about Ohio Checkbook at https://ohiocheckbook.govTo learn more abou...2021-03-3000 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 3 | Healthcare Economics Incentives ft. John C. GoodmanWelcome to the Episode 3 of Civil Discourse hosted by Todd Furniss.On Episode 3, Todd Furniss interviews John C. Goodman, renowned economist and President & CEO of The Goodman Institute for Public Policy Research. In his 2012 book Priceless: Curing the Healthcare Crisis, Goodman asserts that empowering both patients and caregivers to control healthcare decisions produces greater patient satisfaction at substantially lower costs. The book emphasizes the importance that patients, payers, and providers each operate according to economic incentives that encourage them consider both the costs and benefits of care, innovate to improve outcomes and lower costs, and provide...2021-03-2331 minCivil DiscourseHealthcare & Economic IncentivesOn Episode 3, Todd Furniss interviews John C. Goodman, renowned economist and President & CEO of The Goodman Institute for Public Policy Research.In his 2012 book Priceless: Curing the Healthcare Crisis, Goodman asserts that empowering both patients and caregivers to control healthcare decisions produces greater patient satisfaction at substantially lower costs. The book emphasizes the importance that patients, payers, and providers each operate according to economic incentives that encourage them consider both the costs and benefits of care, innovate to improve outcomes and lower costs, and provide subsidies that do not arbitrarily benefit one group (like workers at companies...2021-03-2302 min
Contact Center ShowAre Leaders Born or Made?Amas and Bob have a great conversation about leadership. In this episode they discuss: Are great leaders born or nurtured? There is an opportunity you should always take if you want to be an effective leader What can you do to make flex scheduling work? And much more... To learn more about the show or Amas Tenumah and Bob Furniss, go to: www.contactcenter.tv2021-03-2224 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 2 | Healthcare - Is it moral to profit? ft. Jim DenisonWelcome to the Episode 2 of Civil Discourse hosted by Todd Furniss.On Episode 2, Todd Furniss interviews Jim Denison of The Denison Forum to discuss the morality of profit in healthcare. Is it moral to profit from other's suffering? Are there ways as a society we could improve the system to provide top of the line healthcare without financial incentives?To learn more about Jim Denison visit: https://www.denisonforum.org/To learn more about Todd Furniss visit: https://www.linkedin.com/in/todd-furniss-aba27/https://thesixtypercentsolution.com/#CivilDiscourse #Conversation #solutions #JimDenison...2021-03-1631 minCivil DiscourseHealthcare | Is it moral to profit?On Episode 2, Todd Furniss interviews Jim Denison of The Denison Forum to discuss the morality of profit in healthcare. Is it moral to profit from other's suffering? Are there ways as a society we could improve the system to provide top of the line healthcare without financial incentives? To learn more about Jim Denison visit: https://www.denisonforum.org/ To learn more about Todd Furniss visit:https://www.linkedin.com/in/todd-furniss-aba27/https://thesixtypercentsolution.com/2021-03-1601 minCivil Discourse hosted by Todd FurnissCivil Discourse Episode 1 | What is it? ft. Jim DenisonWelcome to the inaugural episode of Civil Discourse, a podcast where participants are free to share their ideas, show empathy for other's perspective, with the intention to advance to a better solution to fix a societal ill. We will focus on topics that are particularly complicated.On Episode 1, Todd Furniss interviews Jim Denison of the Denison Forum to delve into what Civil Discourse actually is, and how one can engage in conversations with others towards a common goal without always agreeing with one another.To learn more about Jim Denison visit: https://www.denisonforum.org/2021-03-0922 minCivil DiscourseCivil Discourse | What is it?Welcome to the inaugural episode of Civil Discourse, a podcast where participants are free to share their ideas, show empathy for other's perspective, with the intention to advance to a better solution to fix a societal ill. We will focus on topics that are particularly complicated. On Episode 1, Todd Furniss interviews Jim Denison of the Denison Forum to delve into what Civil Discourse actually is, and how one can engage in conversations with others towards a common goal without always agreeing with one another. #CivilDiscourse #Conversation #solutions #JimDenison #ToddFurniss #TFIP #Podcast #Author #Speaker #Expert #TheSixtyPercentSolution...2021-03-0900 min
Contact Center ShowThe Contact Center Show - How to Wow at scaleAmas and Bob discuss the customer experience and how to wow. In this session: Bob shares a story on how a person was wowed by guess what company... How do you really deliver empathy? Which is more important NPS or CSAT? And much more... To learn more about the show or Amas Tenumah and Bob Furniss, go to: www.contactcenter.tv2021-03-0819 min
Contact Center ShowContact Center Match MakingAmas and Bob have a great conversation about new approaches in the contact center, including: Matchmaking in the contact center, swipe left, swipe right! What are you optimizing for? MPS score, sales? What to do when your losing agents because they are bored? And much more... To learn more about the show or Amas Tenumah and Bob Furniss, go to: www.contactcenter.tv2021-03-0818 min
Contact Center Show#1: The Ubiquitous Contact CenterAmas Tenumah and Bob Furniss start the Contact Center Show to discuss new ideas, insights and all things call center. In their first episode the discuss: - The transition to work from home is not temporary - Have you heard of "customer promiscuity?" - The best place to find good benchmarking data To learn more about Amas, Bob and The Contact Center Show, go to: www.contactcenter.tv2021-02-1019 min
The Manic Monday ShowS3E07 - Matt Furniss (14 Mar 2018)It's a special Whackass Wednesday episode of The Manic Monday Show! Due to the RadioSEGA LiVE anniversary celebrations that took place on Monday, the show aired on a Wednesday this week. Joining KC this time is legendary vgm composer Matt Furniss and Awinnerwasyou brings back his Memories of SEGA. Plus... Gizoogle.
Tracklist and content:
- RoBKTA - Am I Only Dreaming (RoBKTA Sleepers Syndicate Remix)
- Sonic Forces - Casino Forest
- halc, Sir Jordanius - WhACKASS WORKShIFTS
- Phantasy Star Online 2 - Archer of Destiny
- Landstalker ~The Emperor's Treasure~ - Seeking Treasure
- Hell Yeah! Wrath Of The...2018-03-142h 17