Shows
Beyond Four Walls - With Jodie FraserJess Parmar | The Property People | 70% Science, 30% Art | A Blueprint for Impactful LeadershipIn this powerful episode of Beyond Four Walls, host Jodie Fraser sits down with the inspiring Jess Parmar — a woman who has not only led major property and hospitality brands across the globe but has done so with heart, humanity, and an unwavering commitment to creating communities that feel as good as they function.With over 20 years of experience working with FTSE 250 organisations including Hilton Worldwide and Regus, Jess brings a refreshing and deeply intentional perspective on what it means to lead, grow, and leave a legacy in the property world. She shares her philosophy of “70% science, 30% art...2025-07-2132 min
Beyond Four Walls - With Jodie FraserDeborah Bulcock | Leaving Corporate and Finding ClarityIn this episode of Beyond Four Walls, I’m joined by the incredible Deborah Bulcock—leadership coach, burnout expert, author, and former corporate director who made the brave decision to step away from the high-flying world of banking to build a purpose-led business on her own terms.Deborah shares her deeply personal journey of leaving a senior role in a high-pressure environment, hitting burnout, and finding clarity on what truly mattered to her. We dive into how she turned that experience into a thriving coaching and consultancy practice that empowers others to lead with purpose, prot...2025-07-1450 min
Beyond Four Walls - With Jodie FraserDarren Waitson | Nirvana Group | Maintenance With Meaning and Building TrustFrom his early career to the launch of Nirvana, Darren shares his journey, his passion for partnership-led service, and why he believes the property sector is ready for a cultural shift. With a people-first mindset and a focus on transparency, Darren unpacks the real meaning behind quality maintenance and how Nirvana is working to raise the standard across the board.Whether you're a managing agent, business owner, or someone working on the frontline of property services, this episode is packed with insights on leadership, trust-building, and what it takes to build a business that truly puts people...2025-07-0739 min
Beyond Four Walls - With Jodie FraserVictoria Whitelaw | From Apprentice Advocate to a Manager of ManagersIn this heartfelt episode of Beyond Four Walls, we sit down with Victoria Whitelaw — Northern Ambassador for Doyenne, proud building safety leader, mum, and passionate advocate for people who carve out their own paths.Victoria shares her honest journey of not taking the traditional university route and how she’s now helping champion alternative qualifications like the TPI apprenticeship. She opens up about her experience with postpartum OCD, the challenges and lessons of returning to work as a new mum, and why property management can be a brilliant industry for working parents — if we get it right.Y...2025-07-0749 min
Beyond Four Walls - With Jodie FraserJoey Kolirin | Powering Through the Darkness | Joey's Honest Talk About Addiction and RecoveryIn this powerful episode, Jodie Fraser sits down with Joey Kolirin, Commercial Director at Full Power Utilities, to explore the intersection of business leadership and mental health. Joey shares his candid journey through depression, anxiety, and addiction—and how hitting rock bottom became the foundation for rebuilding a purposeful, people-focused career.Together, they discuss:Joey’s path to commercial leadership in the energy sectorThe role of vulnerability and self-awareness in businessHow mental health struggles shaped his leadership styleHis passion for public speaking and mental health advocacyPractical tools for recovery, resilience, and...2025-06-3043 min
Beyond Four Walls - With Jodie FraserTailored Management Support | Emma Peach & Zoe Southwell | Outsourcing Without CompromiseIn this episode, I’m joined by Emma Peach and Zoe Southwell, co-founders of Tailored Management Support Ltd (TMS) – a remote-first service designed to support managing agents with bespoke, flexible, and expert solutions.We dive into:Why Emma and Zoe launched TMSWhat services they offer and how they work with agentsThe value and future of outsourcing in property managementHow TMS is helping to ease burnout, improve operations, and offer scalable supportTheir vision for a more balanced, supportive property sectorWhether you're a seasoned property professional or just curious about alternative support mode...2025-06-2337 min
Beyond Four Walls - With Jodie FraserJames Phipps | Turning Success into Social ChangeIn today’s episode of Beyond Four Walls, we’re joined by James Phipps, a businessman, philanthropist, and passionate advocate for domestic abuse charities. James shares his inspiring journey from his humble beginnings in Pinehurst, Swindon, to becoming the Managing Director of Excalibur, winning Wiltshire Business Person of the Year, not once but twice and eventually selling the company in 2018 after a successful management buy-out.But James is much more than a successful entrepreneur. His real passion lies in making a difference. He co-founded the Younite Foundation in 2016, and today he is deeply involved in a variety of c...2025-06-1651 min
Beyond Four Walls - With Jodie FraserBONUS EPISODE | News on the Block - Knowledge Bank - Supporting Wellbeing When Working AloneIn today's increasingly digital and remote work environments, the challenge of maintaining wellbeing while working alone has become more pertinent than ever.In this webinar Jodie Fraser and Shelley Jacobs, Operations Director at MLM Ltd, will explore effective strategies and practical tips for enhancing mental and emotional wellbeing for individuals working in isolation.Key topics will include recognising signs of stress and loneliness, establishing a balanced work life routine, leveraging technology for safety, and creating a supportive work environment.https://youtu.be/dyQwZEjPEtY?si=Jwq8WMwG6C6ExtPuThank you so...2025-06-1554 min
Beyond Four Walls - With Jodie FraserAdam Coombs | 20 Years at Hillcrest | Leadership, Legacy & Letting GoIn this powerful and reflective episode of Beyond Four Walls, host Jodie Fraser is joined by Adam Coombs, who recently stepped down as Managing Director of Hillcrest Estate Management after an incredible 20-year journey.Adam began his career at Hillcrest in 2005 as an Estate Manager and worked his way up to Managing Director in 2018. During his tenure, he oversaw remarkable growth, expanding the business from 3,000 to 7,000 managed units and growing the team from 8 to nearly 50 people. But more than the numbers, it’s Adam’s people-first leadership style, humility, and gratitude that...2025-06-0945 min
Beyond Four Walls - With Jodie FraserSanj Solanki | Young, Driven, and Disrupting the NormSanj’s journey is anything but ordinary. From his first taste of the industry during a placement year to rising through the ranks with determination, strategic thinking, and an unshakeable positive mindset, he shares the real story behind his rapid rise in a traditionally slow-moving industry.We talk about the importance of mentorship, early mornings, career resilience, and why he chose to stand out by gaining marketing qualifications to complement his property skills. Sanj also opens up about his support system, work-life balance, and the unexpected fame of his toy poodle, Toffee, whose TikTok and Instagram pages ar...2025-06-0232 min
Beyond Four Walls - With Jodie FraserAmy Bishoprick | Empowering Women in Property | The SheLeads MovementIn this episode of Beyond Four Walls, I’m joined by the brilliant Amy Bishoprick — an experienced block management professional, a passionate mentor, and a woman who truly leads with heart.With over a decade of experience in the leasehold sector, Amy shares her journey from managing buildings and teams to stepping into an executive director role. We talk about what it means to grow in a complex industry while staying grounded in your values.Amy also opens up about SheLeads, an empowering initiative she brought to life at Vegner, inspired by LeanIn prin...2025-05-2651 min
Beyond Four Walls - With Jodie FraserSamantha Tungate | Brady Solicitors | Imposter Syndrome and Inner Strength | A Mother’s Move Back into WorkIn this episode of Beyond Four Walls, I’m joined by the brilliant Samantha Tungate from Brady Solicitors. This conversation is an honest, relatable look into the life of a working mum navigating her way back into a fulfilling legal career after years of choosing roles that "fit" around family life.We chat about:Samantha’s career journey and current role at Brady SolicitorsHow Brady supports leaseholders through complex legal matters, from service charge disputes to lease extensionsThe impact of imposter syndrome and finding confidence after time away from the industryWhat it's like balancing mum life with...2025-05-1940 min
Beyond Four Walls - With Jodie FraserClaire Savill | SAY | Pre-Development with Precision | Why Planning Ahead Pays OffIn this episode of Beyond Four Walls, host Jodie Fraser sits down with Claire Savill. An industry powerhouse with nearly two decades of experience in the mixed-use property world. Now part of the team at SAY, Claire shares her journey from Ballymore’s in-house asset management team to senior leadership roles at Savills and Navana, and how her career has been shaped by a deep commitment to detail, strategy, and smart estate management.From complex estates and M&E systems to the art of getting service charge budgets right, Claire offers a wealth of knowledge for professionals acr...2025-05-1239 min
Beyond Four Walls - With Jodie FraserRachel Maguire | People First | The Power of Purpose & People Driven HRIn this episode of Beyond Four Walls, I’m joined by the brilliant Rachel Maguire, a seasoned HR professional currently working with Earl Kendrick. Rachel has spent her career supporting people, shaping workplace culture, and guiding businesses through the ever-evolving world of HR.Now, she’s on the brink of an exciting new chapter—going freelance.We explore:Rachel’s journey into HR and the property sectorThe biggest HR challenges facing property management companiesTips for supporting employee well-being and retentionWhat it takes to lead with empathy and integrityThe fears and excitement behind going so...2025-05-0535 min
Beyond Four Walls - With Jodie FraserDonna Kennedy | Beyond the Pitch | What Rugby Teaches Us About Property ManagementIn this inspiring episode, I sit down with Donna Kennedy, Scotland’s most-capped female rugby player, to explore how her remarkable career on the rugby field holds powerful lessons for the world of property management. From overcoming adversity in a male-dominated sport to leading teams under intense pressure, Donna shares the mindset, grit, and leadership tools that helped her build a legacy in sport—and how those same traits can empower property professionals.We dive into:Breaking barriers as a woman in rugby and in businessBuilding resilience through setbacksThe power of leadership and collaborationManaging pres...2025-04-2839 min
Beyond Four Walls - With Jodie FraserDebbie Ranger | Managing Blocks & Making a DifferenceIn this episode of Beyond Four Walls, I sit down with the brilliant Debbie Ranger, an experienced property manager from JCF Property Management, who has spent over a decade navigating the complexities of block management. Debbie shares her journey in the industry, from gaining her MTPI qualification to tackling the challenges of lone working and managing difficult situations on the ground.But there’s much more to Debbie than managing buildings—she also dedicates her time to raising funds for Isabel Hospice, a charity that holds deep pers...2025-04-2138 min
Beyond Four Walls - With Jodie FraserTackling Abuse and Aggression in Property Management – A Roundtable with The Property Institute (Featuring Michael Jacobs, Emily Gray, Lizzie Higgs & Malcolm Perryman)In this powerful roundtable episode of Beyond Four Walls, host Jodie Fraser is joined by leading voices from The Property Institute – Michael Jacobs, Emily Gray, Lizzie Higgs, and Malcolm Perryman – for a frank and insightful discussion on one of the toughest challenges in property management: dealing with difficult and abusive clients.Residents and building managers are all human, and sometimes human relationships don't work as well as they should. Two TPI directors join a panel to speak frankly of their own personal experiences, reflecting on went...2025-04-1442 min
Beyond Four Walls - With Jodie FraserJane Harvey | The Newly Appointed CEO of The Hollie Gazzard TrustWelcome to another inspiring episode of Beyond Four Walls, where we explore the stories and experiences of individuals driving meaningful change. In this episode, we are honoured to welcome Jane Harvey, the newly appointed CEO of the Hollie Gazzard Trust.Jane brings over 20 years of experience in broadcast journalism, having worked with esteemed organizations like BBC and ITV. Her dedication to tackling stalking and abuse began in 1999 when she first reported on the issue, traveling to the United States to engage with leading experts in risk and safeguarding. Since then, she has played a pivotal role in...2025-04-071h 07
Beyond Four Walls - With Jodie FraserSara Dillon | The Hollie Gazzard Trust | Raising Awareness Through TrainingIn this episode of Beyond Four Walls, host Jodie Fraser is joined by Sara Dillon, Training Manager at The Hollie Gazzard Trust. Together, they delve into the vital training courses offered by the Trust and their significant impact on the property sector, particularly for lone workers. From fostering safer work environments to empowering individuals through awareness and education, this discussion highlights the essential role training plays in personal and professional safety.What You’ll Learn in This Episode:An introduction to The Hollie Gazzard Trust and its missionThe different training courses available, including Active By...2025-03-3136 min
Beyond Four Walls - With Jodie FraserSusan Gregory | Turners Oak | Empowering Aging HomeownersWelcome to another episode of Beyond Four Walls! Join host Jodie Fraser as she engages in a thought-provoking conversation with Susan Gregory, the dynamic founder of Turner's Oak Estate Agents. Discover how Susan is reshaping the real estate landscape by focusing on older homeowners and their families with a people-centric, purpose-driven approach. Learn about the emotional and practical support offered by Turner's Oak, and how they guide clients through significant life transitions.In addition to her innovative business practices, Susan is a leading advocate for women in the residential property sector. As an active member of Women i...2025-03-2434 min
Beyond Four Walls - With Jodie FraserCarly Melling | Kindness Through ClarityCarly is the Head of Residential Operations at Savills, where she leads the management and operations of the iconic Battersea Power Station. With an impressive career spanning over 19 years in the residential property sector, Carly has a wealth of experience under her belt. She started her journey as an administrator for a SIPPS team at Countrywide, quickly climbing the ranks to become an Associate Director at Gateway after nearly a decade of hard work. Carly then took a leap of faith into the bustling world of London, joining Berkeley Group Plc as Head of Operations. T...2025-03-1746 min
Beyond Four Walls - With Jodie FraserEmma Bush | Brethertons | Navigating the Complex World of Property LitigationWelcome to another enlightening episode of Beyond Four Walls, hosted by Jodie Fraser. In this episode, we dive deep into the intricate world of property litigation with our guest, Emma Bush. Emma is a Partner in the Property Litigation Department, specialising in contentious residential leasehold matters, and brings a wealth of knowledge and experience to the table.Emma's Journey: Discover how Emma embarked on her career in property litigation and what motivated her to specialise in contentious residential leasehold matters.Building Safety Act 2022: Gain insights into the impact of this crucial legislation on property litigation a...2025-03-1058 min
Beyond Four Walls - With Jodie FraserAnji McGrandles | Mind Hacks for Everyday WellbeingIn this enlightening episode of "Beyond Four Walls," host Jodie Fraser sits down with mental wellbeing expert Anji McGrandles, the founder of The Mind Tribe. With a wealth of experience working with global clients, Anji shares her insights into the importance of mental health in today’s fast-paced world. From practical tools and neuro hacks to fostering resilience and mindfulness, this episode is packed with valuable strategies to enhance your mental wellbeing.Key Discussion Points:Anji’s journey into the field of mental wellbeing and founding The Mind TribeCommon misconceptions about mental wellbeingPractical tools and...2025-03-0348 min
Beyond Four Walls - With Jodie FraserOlive Management | Jessica Holland & Marcus Allen | Innovating Virtual AssistanceIn this episode I sit down with Marcus Allen and Jessica Holland, the innovative minds behind Olive Management, a leading provider of virtual assistant services. Known for their commitment to innovation, excellence, and adaptability, Marcus and Jessica share their journey of transforming traditional administrative support into a comprehensive, personalised, and humanised experience for their clients.Episode Highlights:The Genesis of Olive Management: Discover the inspiration and vision that led to the creation of Olive Management and how Marcus and Jessica have driven its growth to become an industry leader.Innovation at...2025-02-2435 min
Beyond Four Walls - With Jodie FraserSamantha Billingham | Navigating Coercive ControlIn this powerful and insightful episode, we welcome Samantha Billingham, a survivor turned advocate for individuals affected by coercive control and domestic abuse. Samantha shares her personal journey and the profound impact of her experiences, which have fuelled her passion for supporting others in similar situations.Key Topics Discussed:Samantha's Personal Journey: Samantha opens up about her own experiences with coercive control and how they shaped her advocacy work.The ABC Theory of Coercive Control: Discover Samantha's innovative approach to helping professionals better respond to domestic abuse disclosures.Common...2025-02-1748 min
Beyond Four Walls - With Jodie FraserShaunna Thornton | ARK Workplace Risk | Breaking Barriers in Risk and Compliance In this empowering episode of Beyond Four Walls, we sit down with Shaunna Thornton, a trailblazer in the risk and compliance sector, particularly within the property management industry. Join us as we explore her inspiring career journey, the challenges she's faced as a woman in a traditionally male-dominated field, and her vision for the future of risk and compliance.Breaking Barriers: Shaunna shares her inspiration for pursuing a career in risk and compliance and how she navigated the male-dominated property management sector.Key Milestones: Discover the pivotal moments over the past six years that s...2025-02-1050 min
Beyond Four Walls - With Jodie FraserJade Maker | Breaking the Stigma: ADHD & WellbeingIn this exciting episode of "Beyond Four Walls," host Jodie Fraser sits down with Jade Maker, a dynamic force in the property industry and a passionate advocate for women's empowerment. With over six years of experience at Bricks&Logic, Jade specialises in property technology and data, transforming tenant experiences with cutting-edge solutions that drive efficiency and growth.Key Topics Covered:1. Jade's Journey into Property Technology: - Discover what drew Jade to the property tech field and how her career evolved over the years.2. Impact of Technology on Property Management: - Explore the...2025-02-0338 min
Beyond Four Walls - With Jodie FraserKyle West | SpicerHaart | Recruiting with Resilience and UnderstandingIn this episode of "Beyond Four Walls," I sit down with Kyle West, a distinguished leader in the property recruitment industry. Kyle shares his journey into this dynamic field, offering insights into the challenges and triumphs he's experienced along the way. We delve into the importance of mental health and wellbeing, the significance of lone working policies, and the driving forces behind his successful career. Whether you're involved in property recruitment or simply looking for inspiration, this episode is packed with valuable lessons and advice.Key Topics Discussed:Kyle’s Journey into Property Re...2025-01-2756 min
Beyond Four Walls - With Jodie FraserHarps Kular | The importance of looking after your eye health as a property managerIn this episode of "Beyond Four Walls," I welcome Harps Kular, a distinguished optometrist and the entrepreneurial force behind Harper and Cooper Opticians in Cheltenham. Join me as we delve into Harps' inspiring journey from optometry to entrepreneurship, her innovative approach to customer experience, and her impactful community involvement. We explore the critical topic of workplace wellbeing, focusing on how our environments influence eye health, especially within the property management industry.Key Discussion Points:Harps' transition from optometrist to successful entrepreneur and how her Mini MBA in Marketing has shaped her business.T...2025-01-2039 min
Beyond Four Walls - With Jodie FraserSandeep Singh | A Perspective on Property from The Property PeopleWelcome to another captivating episode of "Beyond Four Walls," where I explore the dynamic realms of property, the people involved, and the passions that drive them. In this episode, I am joined by Sandeep Singh, an esteemed professional in the property industry with nearly two decades of experience. Sandeep is renowned for his strategic insights and technical expertise, serving as a trusted advisor to landlords, developers, investors, and property management companies. "sandeep singh ftpi assocrics" | Search | LinkedInThank you so much for listening to Beyond Four Walls. If you’ve been inspired by toda...2025-01-1352 min
Beyond Four Walls - With Jodie FraserJaclyn Mangaroo | Navigating Challenging Times & Supporting The IndustryIn this episode I am joined by Jaclyn Mangaroo, the Chief Communications Officer at The Property Institute (TPI). With over 20 years experience in the residential property sector, Jaclyn offers a wealth of knowledge in marketing, communications and public relations. She plays a pivotal role in shaping TPI's policy and communication strategy, focusing on critical issues such as building safety and achieving Net Zero. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear...2025-01-0649 min
Beyond Four Walls - With Jodie FraserDave Southby | Dave Southby Financial Planning | Future Proofing Your InvestmentsWelcome to another episode of Beyond Four Walls, I am your host Jodie Fraser and today I have the pleasure of talking to Dave Southby. Dave is a renowned figure in the field of financial planning, with a career marked by dedication, expertise, and a commitment to helping clients achieve their financial goals. As the founder of Dave Southby Financial Planning, he brings a wealth of knowledge and experience to the table, having spent years navigating the complexities of personal finance and investment strategies. Dave's approach is not just about numbers; it's about understanding the un...2024-12-1638 min
Beyond Four Walls - With Jodie FraserBenjamin Hume | Being a Leasehold Management ProfessionalWelcome to "Beyond Four Walls," the podcast where we delve into the dynamic world of property management, exploring the trends and innovations shaping the industry today. I'm your host, Jodie Fraser, and in this episode, I’m thrilled to have a conversation with a true expert in the field, Ben Hume.Ben is the CEO of Evolve Block and Estate Management, bringing a wealth of knowledge and experience to the table. With many prestigious qualifications and membership with the Association of Residential Letting Agents, The Property Institute, and the Royal Institute of Chartered Surveyors, Ben is a tr...2024-12-0937 min
Beyond Four Walls - With Jodie FraserBeth Lancaster | First Port | From the UAE to Block ManagementIn my latest episode, I had the pleasure of speaking with Beth Lancaster from First Port. Beth discussing her inspiring journey, sharing her incredible story from working in the vibrant city of Dubai to navigating significant health challenges faced by her and her family. Her resilience and courage are inspiring, and I can’t wait for you all to hear her story.Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from...2024-12-021h 02
Beyond Four Walls - With Jodie FraserJamie Willsdon | Future Group | Building a Business From the Ground UpWelcome to another episode of "Beyond Four Walls," the podcast that takes you beyond the structures we live and work in to explore the innovations and ideas shaping our industry today. I'm your host, Jodie Fraser and I'm thrilled to have you with us as we delve into the fascinating realm of commercial electrical and lighting solutions. In today's episode, we have a special guest, Jamie Willsdon, who is not only a seasoned electrical engineer with three decades of experience but also the visionary founder and director of Future Group.Since its inception in 2014, Jamie h...2024-11-1840 min
Beyond Four Walls - With Jodie FraserSteve Grimsley | TemplePM | What Makes the Perfect Block Management CandidateWelcome to Beyond Four Walls, the podcast where we delve into the stories and experiences that shape the block management sector, exploring the lives and careers of those who make a significant impact in this dynamic industry. I'm your host, and today we have an incredibly special guest joining us: Steve Grimsley. Steve is a seasoned recruitment professional with over two decades of experience in the block management sector. Throughout his illustrious career, he has successfully placed hundreds of talented individuals in rewarding roles, forging strong partnerships with top companies in the industry. One of h...2024-11-1144 min
Beyond Four Walls - With Jodie FraserLouie-Mae Gibson | Diversity, Inclusion and the Power of Women in PropertyWelcome to "Beyond Four Walls," the podcast where we delve into the stories of professionals who are shaping the future of the workplace, real estate, and facility management. I'm your host, Jodie Fraser and today, I have the privilege of welcoming Louie-Mae Gibson to the podcast.Louie-Mae is a distinguished figure in the world of facilities management and real estate, celebrated for her exceptional leadership and dedication to championing diversity and inclusion within the sector. With a rich background that includes a Master of Science, Graduate Diploma in Project Management, Graduate Certificate in Emotional Intelligence Practitioner, and...2024-11-0446 min
Beyond Four Walls - With Jodie FraserColin Horton | The Power of Personal Branding to Build a Successful BusinessWelcome back to "Beyond Four Walls"! I'm your host, Jodie Fraser, and today we have a remarkable guest who is not only a leading figure in the property industry but also a passionate advocate for personal branding—Colin Horton from Project & Co. With a wealth of experience and numerous industry awards under his belt, Colin has transformed the way we think about surveying and personal branding.In this episode, we'll delve into Colin's journey into the property sector, exploring the pivotal moments that shaped his career and his commitment to elevating the profession through effective branding. 2024-10-2834 min
Beyond Four Walls - With Jodie FraserMichael Jacobs | Michael Laurie Magar | Neurodiversity, Bullying & EntrepreneurshipWelcome to another episode of "Beyond Four Walls." Today, I have an exceptional guest joining me: Michael Jacobs, a Chartered Surveyor with over 30 years of experience in the property industry. As the Managing Director of the award-winning managing agent Michael Laurie Magar Ltd., which he established in 2000, Michael has been a transformative figure in property management.Michael's impressive career includes serving as the former chairman of ARMA, where he led the organisation through the challenges of the COVID-19 pandemic and the significant merger with IRPM. His commitment to excellence is further exemplified by his role as a...2024-10-2149 min