Shows
Beyond Four Walls - With Jodie FraserTHROWBACK TUESDAY | Emily Gray | A Passion for PropertyIn this episode, Emily talks about her passion for property management, and why people should join the industry despite the challenges. Emily Gray, the Operations Director for Burns Hamilton, a leading property management firm based in Dorset, serving clients in Dorset, Hampshire, and Wiltshire. With over 17 years of experience in property management, Emily has established herself as a dedicated professional, committed to delivering exceptional standards of service to customers and fostering the wellbeing of her team.Not only is Emily a respected figure in the field, but she is also actively involved in industry organisations. A...
2026-02-1729 min
Beyond Four Walls - With Jodie FraserAndrew Banister | Earl Kendrick | Surveyors, Block Managers and Where Things Go WrongIn this episode of Beyond Four Walls, I’m joined by Andrew Banister, Regional Director North at Earl Kendrick. Andrew is a Chartered Building Surveyor (MRICS) with an Associate membership of the Institute of Fire Engineers (AIFireE), and he brings a refreshingly honest perspective on what it really takes to look after residential buildings properly.We talk about the reality behind major works, why block managers so often carry the blame for issues outside their control, and how surveyors and managing agents can work better together — especially when leaseholders are frustrated, budgets are tight, and compliance is non...
2026-02-0942 min
Beyond Four Walls - With Jodie FraserTHROWBACK TUESDAY | Anji McGrandles | Mind Hacks for Everyday WellbeingIn this episode of Beyond Four Walls, Jodie Fraser is joined by mental wellbeing specialist Anji McGrandles, founder of The Mind Tribe, for an honest and practical conversation about what mental wellbeing really looks like in everyday life.Drawing on her experience working with global clients, Anji cuts through the noise around mental health and shares simple, realistic tools that actually fit into busy lives. From understanding burnout and improving sleep, to small mindset shifts and accessible mindfulness practices, this episode is full of insights you can take away and use straight away.Together, Jodie...
2026-02-0348 min
Beyond Four Walls - With Jodie FraserDan Knowles | Compulsory Purchase, Ethics & AdvocacyIn this episode of Beyond Four Walls, host Jodie Fraser sits down with Dan Knowles, Director at Websters Surveyors and one of the UK’s leading experts in Compulsory Purchase. With a career dedicated to representing homeowners affected by regeneration, Dan brings a wealth of knowledge, insight, and empathy to one of the most emotionally charged areas of the property industry.Dan shares how he built his career in this niche sector, what regeneration should really look like when done ethically, and how policy, advocacy, and human connection intersect in his work. From co-writing the RICS Consumer Gu...
2026-01-2638 min
Beyond Four Walls - With Jodie FraserTUESDAY THROWBACK | Joe Goss | Understanding Property ManagementHaving studied Housing & Development at UWE, Bristol, Joe has worked within the property sector service industry for 20 years. In 1999 he fell into recruitment serving the wider social housing and professional surveying sectors for eight years before working for Bristol City Council on office fit out projects.Working as a block manager since 2010 and a full member of the IRPM, He has arranged thousands of reactive maintenance tasks of most kinds and delivered many 'Section 20' major works projects for all sorts of buildings. With well partnered software, he is very aware that maintenance processes can be improved...
2026-01-2026 min
Beyond Four Walls - With Jodie FraserMark North | Brethertons | Leasehold Starts at the Viewing - Why Early Conversations MatterIn this episode of Beyond Four Walls, Jodie is joined by Mark North, Business Development Partner at Brethertons LLP.Mark has spent over 30 years working across the property sector, starting out in estate agency and lettings before moving into the legal world. That experience gives him a rare, joined-up perspective — one that sees property transactions not just as sales, but as long-term commitments that shape people’s lives.Together, Jodie and Mark explore why leasehold is still so poorly understood, and why many homeowners only learn what it r...
2026-01-1244 min
Beyond Four Walls - With Jodie FraserOneeka Clark | Centrick | Defining success through motherhood and raising property management standardsIn this episode of Beyond Four Walls, I’m joined by Oneeka Clark for a really open, down-to-earth conversation about her journey into property management and how her view of success has changed over time.Like so many people in the sector, Oneeka didn’t set out with a grand plan to work in property — it’s something she found her way into, learned on the job, and grew into. We talk honestly about what that early stage feels like, the pressure to “get it right”, and the quiet confidence that comes with experience.
2025-12-1528 min
Beyond Four Walls - With Jodie FraserElliott Adair | Politics & Block ManagementIn this episode of Beyond Four Walls, Jodie sits down with Elliott Adair — property entrepreneur, business leader, and hands-on operator in the leasehold and asset management space. Elliott has worn multiple hats across his career: founder, director, problem-solver, and trusted partner to those responsible for protecting their buildings and communities.Together, they dive into what it really takes to run a property management business — the pressures, the people, and the passion that keeps you going. Elliott shares lessons from the realities of scaling a business, navigating compliance and financial risk, working with complex stakeholder groups, and keeping comm...
2025-12-0837 min
Beyond Four Walls - With Jodie FraserDuncan Foster | B-Hive Block Management Partners | Building Better PartnershipsIn this episode of Beyond Four Walls, Jodie sits down with Duncan Foster — a familiar name in the block and estate management world, and someone with more than thirty years of lived experience in the sector.Duncan’s journey started long before titles and job roles. He built his own successful block management business, sold it to HML in 2014, and today he’s Head of Key Accounts at B-hive Block Management Partners, part of the Vegner Group. What makes Duncan stand out isn’t just the length of his career — it’s the depth of understanding he has around p...
2025-12-0142 min
Beyond Four Walls - With Jodie FraserJenny O'Doherty | When The Lights Went Out | Surviving Surgical Menopause and BeyondTrigger Warning:This episode includes discussion of suicidal thoughts. Please listen with care.Episode OverviewIn this powerful and deeply personal episode of Beyond Four Walls, Jodie Fraser speaks with Jenny O’Doherty, founder of Menopause Life by Jen and former property management professional. Jenny shares her experience of entering surgical menopause overnight — with no information, no preparation, and no emotional or medical support.What followed was a frightening and isolating period where she felt mentally detached from herself, describing it as “the lights being switched off inside...
2025-11-2446 min
Beyond Four Walls - With Jodie FraserChelsea Austin | Earl Kendrick | Marketing with MeaningIn this episode of Beyond Four Walls, I’m joined by Chelsea Austin, Marketing Coordinator and Executive Assistant at Earl Kendrick Group — a name many in the block and building management world will recognise.Chelsea’s story is one of steady growth, creativity, and compassion. From a background in administration and finance to now shaping how a respected firm communicates its brand and values, Chelsea brings a rare blend of professionalism and empathy to her work.We talk about what it means to market with meaning — how to connect people to property...
2025-11-1731 min
Beyond Four Walls - With Jodie FraserBonus Episode | Women in Residential Property: Real Talk on the Future of the home buying processIn this Beyond Four Walls bonus episode, I join a fantastic panel of experts at the Women in Residential Property event to discuss the realities shaping today’s property industry.From the government’s consultation on the home buying process to the evolving world of block management, we explore the trends, challenges, and opportunities that define how we all work — and how we can work better together.💬 In this episode, we discuss:The impact of proposed government reforms on the home moving processWhy selling leasehold isn’t as straightfor...
2025-11-1359 min
Beyond Four Walls - With Jodie FraserNisha Thomas | MVN Block Management | Boutique Agency, Big Approach - A Conversation with MVN’s Co-FounderIn this episode I’m joined by Nisha Thomas, one of the founders of MVN Block Management — a company born from lived experience, real frustration, and a moment where everything felt like it was falling apart.Nisha opens up about what it was like to hit rock bottom, reach out for support, and rebuild — not just a career, but confidence, clarity and purpose.We talk about:how MVN Block Management started from their own block being mis-managedthe reality of building a business while still learning, still figuring it out, and still early in the journe...
2025-11-1041 min
Beyond Four Walls - With Jodie FraserElizabeth Higgs | Dwellant | From Property Manager to PropTech ChangemakerIn this episode of Beyond Four Walls, host Jodie Fraser is joined by Elizabeth Higgs, Property Manager of the Year at Doyenne 2023, Vice Chair of the TPI Junior Committee, and Doyenne Ambassador. With six years of hands-on experience in residential property management, Lizzie brings a refreshing, people-first approach to an industry often defined by process and regulation.Now working at Dwellant, she combines her practical knowledge with technology to help reshape the future of block and estate management—focusing on what really matters: how people live and feel in their homes.Together, we explore her ca...
2025-11-0346 min
Beyond Four Walls - With Jodie FraserMelissa Potente | Invest, Build, Thrive | Creating Financial Freedom Through PropertyIn this episode of Beyond Four Walls, I’m joined by Melissa Potente — property investor, educator, and Managing Director of Inndecs Ltd, as well as the founder and director of MJP Homes and Meliora RenovationsMelissa’s journey is one of determination, self-belief, and breaking down barriers in a traditionally male-dominated industry. After building a multi-million-pound property portfolio in just seven years, she’s now on a mission to help others — especially women — gain the knowledge, confidence, and tools to invest in property successfully.We talk about the realities of starting from scratch, how to spot a good...
2025-10-2727 min
Beyond Four Walls - With Jodie FraserEstelle Keeber | The 10 Mistakes That Cost Me a Million-Pound BusinessIn this powerful and deeply honest episode of Beyond Four Walls, I sit down with Estelle Keeber — Instagram strategist, speaker, founder of Immortal Monkey, and co-founder of the global Mums in Business Association.Estelle opens up about the real story behind the rise and fall of her million-pound business — and how she’s turning those lessons into something even more impactful with her new book:📖 “10 Mistakes That Cost Me My Million Pound Business – and How Not to Do the Same”, out soon We talk about:The early days of building a globa...
2025-10-2039 min
Beyond Four Walls - With Jodie FraserShane Evans | Taking Back The Pen | From Rebuilds to BreakthroughsIn this episode of Beyond Four Walls, host Jodie Fraser sits down with Shane Evans, also known as The Self-Leadership Guy™, to explore what it really means to lead yourself—before you lead anyone else.With over two decades of experience in HR, leadership, and coaching, Shane now dedicates his time to helping misfits, grafters, and overlooked talent reclaim clarity, confidence, and momentum in their lives. Through his grounded, no-fluff approach, he helps people “take back the pen” and rewrite their own stories—on their own terms.Together, we talk about:What sel...
2025-10-1334 min
Beyond Four Walls - With Jodie FraserVictoria Clark | One Voice Where There Should be Many | Her Journey to RICS Governing CouncilIn this episode, Jodie Fraser sits down with Victoria Clark, an Associate Director at Anthem Management and the only woman standing for the RICS Governing Council Residential Property seat.Out of thousands who could have stood, Vicky is using her voice to represent those who too often feel unheard within the profession. Her message is powerful:“One voice where there should be many. That’s the contrast. That’s the shock. Balance isn’t about replacing men. It’s about making space for everyone.”Together, Jodie and Vicky discuss what...
2025-10-0743 min
Beyond Four Walls - With Jodie FraserWorld Podcast Day | A Reflection of the Podcast so far - With Jodie FraserThis episode is a little different. To mark World Podcast Day, I’m sitting behind the mic on my own. No guests, no panels — just me, sharing some of the truths I’ve been learning along the way.In this solo episode, I open up about:Why I used to believe being liked was the “currency” for successThe weight of never feeling good enoughHow criticism can fuel over-ambition and lead to burnoutThe choice we all have in what we put out into the worldWhy connection matters more than perfectionI’ll also reflect on what Beyo...
2025-09-3012 min
Beyond Four Walls - With Jodie FraserTuesday Throwback | ZAINAB KHATOON | Mental Health Awareness & Compassionate Debt CollectionIn this episode I talk to Zainab about her journey into law, which was encouraged by her mum, as well as the difficulties she encountered when returning to work after having her daughter. With many years of experience in the field, Zainab's journey began as an Account Manager in the property sector. Throughout the years, she has honed her skills and expertise, eventually taking on the role of Business Development Director at Realty Law. As a qualified solicitor, Zainab plays a vital role in strengthening client relationships and ensuring the firm's operations are aligned with the clients' n...
2025-09-2334 minBeyond Four Walls - With Jodie FraserTuesday Throwback | CATHY HARGREAVES | Feeling Safe And Understanding Your MindDuring this episode Cathy and I talk about how your thoughts create your reality and how the impact of trauma as a child can continue to hurt us as adults. This episode is an important reminder that by working through our thoughts and feelings in a positive and impactful way, we can change the way we live, work and thrive. Cathy delivers Rapid Transformational Therapy (RTT) and using hypnotherapy - which is clinically proven to be safe and effective. You can contact Cathy here www.cathy-hargreaves.com or on LinkedIn https://www.linkedin.com/in...
2025-09-1638 minBeyond Four Walls - With Jodie FraserTuesday Throwback | KYLIE WALKER | That Property Mum | Creating a Real Estate BrandKylie Walker aka That Property Mum, teaches business owners, property managers, BDM's and working mums the action steps for starting, growing and scaling profitable property management businesses. Kylie is also a working mother of 4 children, journalist, podcaster and author. In this podcast we talk about how she created her real estate brand after being a sports journalist, how she navigated a serious health scare as well as raising 4 children, losing her mum and breaking barriers for women. That Property Mum | Real Estate & Property Management Blog for MumsKylie (Colvin) Walker | LinkedIn
2025-09-0937 minBeyond Four Walls - With Jodie FraserTuesday Throwback | LAURA DENT | SO FRESH & SO CLEAN | Mental Health Crisis CleansJoin us as we explore Laura's journey, from her strategic leadership at So Fresh & So Clean to her commitment to providing end-to-end managed cleaning and hygiene services. Learn how she navigates the challenges of different sectors, including commercial cleaning, food production hygiene, washroom services, industrial cleaning, and peripheral services.But Laura's impact extends beyond business. Discover how So Fresh & So Clean, under Laura's guidance, has established a charitable arm, More So. Laura is dedicated to using a portion of the company's profits to give back to the local community, providing specialist cleaning services to those l...
2025-09-0227 minBeyond Four Walls - With Jodie FraserTuesday Throwback | TAZ THORNTON | Resilience After BreakdownIn this compelling episode of Beyond Four Walls, I sit down with the extraordinary Taz Thornton, a powerhouse who has not only triumphed over the darkest chapters of her life but has emerged as a beacon of resilience and empowerment. Join us as we explore Taz's remarkable journey from the depths of bullying and breakdown to the heights of personal triumph.Taz opens up about her experiences with bullying, sharing raw and authentic accounts of the challenges she faced. From the scars left by bullies to the moments of self-sabotage that followed, Taz takes me through the...
2025-08-2629 min
Beyond Four Walls - With Jodie FraserMatthew Young | Stepping In & Standing Strong | The Role of a Tribunal Appointed ManagerIn this episode of Beyond Four Walls, Jodie Fraser welcomes someone who’s usually behind the mic — Matthew Young — for an open and insightful conversation about his career, wellbeing, and the unique challenges of being a tribunal-appointed property manager.Matthew shares his journey into the property management sector, the pivotal moments that shaped his path, and how his time living and working in Dubai gave him a new perspective on leadership, boundaries, and balance.They dive into the complex world of tribunal appointments — what it means to step into buildings under dispute, the emotional weight of the r...
2025-08-1850 min
Beyond Four Walls - With Jodie FraserTony Martin | Caxtons Property Consultants | Mental Health, Management & Making a DifferenceIn this episode of Beyond Four Walls, host Jodie Fraser is joined by Tony Martin, a well-known voice in the block management world and a daily LinkedIn poster who’s passionate about raising standards and improving communication across the leasehold sector.Tony opens up about his journey into property management, the pressures of leadership, and how he balances a demanding role with a strong commitment to mental health and authenticity. The conversation also dives into his recent LinkedIn article simplifying the Section 20 process — a topic that still causes confusion for many leaseholders and professionals alike.If y...
2025-08-1140 min
Beyond Four Walls - With Jodie FraserZoe Walheim | Earl Kendrick | Heritage, Honesty, and Hard HatsIn this episode of Beyond Four Walls, I’m joined by Zoë Walheim—Chartered Surveyor, operational leader at Earl Kendrick, and passionate advocate for diversity, wellbeing, and the future of the surveying profession.With over a decade of experience in both the public and private sectors, Zoë brings a rare mix of technical expertise and thoughtful leadership to her role. She played a pivotal role in launching Earl Kendrick’s Brighton office and continues to shape the business’s growth across the UK, while championing safe working practices, inclusive culture, and meaningful outreach.We dive into:H...
2025-08-0434 min
Beyond Four Walls - With Jodie FraserJessica Warwick | Making Energy Work For Property ManagersIn this episode of Beyond Four Walls, host Jodie Fraser is joined by Jessica Warwick, an energy specialist and trusted partner to block managers across the UK. Representing Data Energy and working in partnership with DMG Delta under the Trinergy brand, Jessica helps property managers take control of their energy systems, reduce costs, and stay compliant in a fast-changing regulatory landscape.Together, they break down the complexity of managing heat networks, explore the evolving legal obligations under HNTAS and the Building Safety Act, and dive into why integration across metering, billing, and maintenance is no longer a...
2025-07-2829 min
Beyond Four Walls - With Jodie FraserJess Parmar | The Property People | 70% Science, 30% Art | A Blueprint for Impactful LeadershipIn this powerful episode of Beyond Four Walls, host Jodie Fraser sits down with the inspiring Jess Parmar — a woman who has not only led major property and hospitality brands across the globe but has done so with heart, humanity, and an unwavering commitment to creating communities that feel as good as they function.With over 20 years of experience working with FTSE 250 organisations including Hilton Worldwide and Regus, Jess brings a refreshing and deeply intentional perspective on what it means to lead, grow, and leave a legacy in the property world. She shares her philosophy of “70% science, 30% art...
2025-07-2132 min
Beyond Four Walls - With Jodie FraserDeborah Bulcock | Leaving Corporate and Finding ClarityIn this episode of Beyond Four Walls, I’m joined by the incredible Deborah Bulcock—leadership coach, burnout expert, author, and former corporate director who made the brave decision to step away from the high-flying world of banking to build a purpose-led business on her own terms.Deborah shares her deeply personal journey of leaving a senior role in a high-pressure environment, hitting burnout, and finding clarity on what truly mattered to her. We dive into how she turned that experience into a thriving coaching and consultancy practice that empowers others to lead with purpose, prot...
2025-07-1450 min
Beyond Four Walls - With Jodie FraserDarren Waitson | Nirvana Group | Maintenance With Meaning and Building TrustFrom his early career to the launch of Nirvana, Darren shares his journey, his passion for partnership-led service, and why he believes the property sector is ready for a cultural shift. With a people-first mindset and a focus on transparency, Darren unpacks the real meaning behind quality maintenance and how Nirvana is working to raise the standard across the board.Whether you're a managing agent, business owner, or someone working on the frontline of property services, this episode is packed with insights on leadership, trust-building, and what it takes to build a business that truly puts people...
2025-07-0739 min
Beyond Four Walls - With Jodie FraserVictoria Whitelaw | From Apprentice Advocate to a Manager of ManagersIn this heartfelt episode of Beyond Four Walls, we sit down with Victoria Whitelaw — Northern Ambassador for Doyenne, proud building safety leader, mum, and passionate advocate for people who carve out their own paths.Victoria shares her honest journey of not taking the traditional university route and how she’s now helping champion alternative qualifications like the TPI apprenticeship. She opens up about her experience with postpartum OCD, the challenges and lessons of returning to work as a new mum, and why property management can be a brilliant industry for working parents — if we get it right.Y...
2025-07-0749 min
Beyond Four Walls - With Jodie FraserJoey Kolirin | Powering Through the Darkness | Joey's Honest Talk About Addiction and RecoveryIn this powerful episode, Jodie Fraser sits down with Joey Kolirin, Commercial Director at Full Power Utilities, to explore the intersection of business leadership and mental health. Joey shares his candid journey through depression, anxiety, and addiction—and how hitting rock bottom became the foundation for rebuilding a purposeful, people-focused career.Together, they discuss:Joey’s path to commercial leadership in the energy sectorThe role of vulnerability and self-awareness in businessHow mental health struggles shaped his leadership styleHis passion for public speaking and mental health advocacyPractical tools for recovery, resilience, and...
2025-06-3043 min
Beyond Four Walls - With Jodie FraserTailored Management Support | Emma Peach & Zoe Southwell | Outsourcing Without CompromiseIn this episode, I’m joined by Emma Peach and Zoe Southwell, co-founders of Tailored Management Support Ltd (TMS) – a remote-first service designed to support managing agents with bespoke, flexible, and expert solutions.We dive into:Why Emma and Zoe launched TMSWhat services they offer and how they work with agentsThe value and future of outsourcing in property managementHow TMS is helping to ease burnout, improve operations, and offer scalable supportTheir vision for a more balanced, supportive property sectorWhether you're a seasoned property professional or just curious about alternative support mode...
2025-06-2337 min
Beyond Four Walls - With Jodie FraserJames Phipps | Turning Success into Social ChangeIn today’s episode of Beyond Four Walls, we’re joined by James Phipps, a businessman, philanthropist, and passionate advocate for domestic abuse charities. James shares his inspiring journey from his humble beginnings in Pinehurst, Swindon, to becoming the Managing Director of Excalibur, winning Wiltshire Business Person of the Year, not once but twice and eventually selling the company in 2018 after a successful management buy-out.But James is much more than a successful entrepreneur. His real passion lies in making a difference. He co-founded the Younite Foundation in 2016, and today he is deeply involved in a variety of c...
2025-06-1651 min
Beyond Four Walls - With Jodie FraserBONUS EPISODE | News on the Block - Knowledge Bank - Supporting Wellbeing When Working AloneIn today's increasingly digital and remote work environments, the challenge of maintaining wellbeing while working alone has become more pertinent than ever.In this webinar Jodie Fraser and Shelley Jacobs, Operations Director at MLM Ltd, will explore effective strategies and practical tips for enhancing mental and emotional wellbeing for individuals working in isolation.Key topics will include recognising signs of stress and loneliness, establishing a balanced work life routine, leveraging technology for safety, and creating a supportive work environment.https://youtu.be/dyQwZEjPEtY?si=Jwq8WMwG6C6ExtPuThank you so...
2025-06-1554 min
Beyond Four Walls - With Jodie FraserAdam Coombs | 20 Years at Hillcrest | Leadership, Legacy & Letting GoIn this powerful and reflective episode of Beyond Four Walls, host Jodie Fraser is joined by Adam Coombs, who recently stepped down as Managing Director of Hillcrest Estate Management after an incredible 20-year journey.Adam began his career at Hillcrest in 2005 as an Estate Manager and worked his way up to Managing Director in 2018. During his tenure, he oversaw remarkable growth, expanding the business from 3,000 to 7,000 managed units and growing the team from 8 to nearly 50 people. But more than the numbers, it’s Adam’s people-first leadership style, humility, and gratitude that...
2025-06-0945 min
Beyond Four Walls - With Jodie FraserSanj Solanki | Young, Driven, and Disrupting the NormSanj’s journey is anything but ordinary. From his first taste of the industry during a placement year to rising through the ranks with determination, strategic thinking, and an unshakeable positive mindset, he shares the real story behind his rapid rise in a traditionally slow-moving industry.We talk about the importance of mentorship, early mornings, career resilience, and why he chose to stand out by gaining marketing qualifications to complement his property skills. Sanj also opens up about his support system, work-life balance, and the unexpected fame of his toy poodle, Toffee, whose TikTok and Instagram pages ar...
2025-06-0232 min
Beyond Four Walls - With Jodie FraserAmy Bishoprick | Empowering Women in Property | The SheLeads MovementIn this episode of Beyond Four Walls, I’m joined by the brilliant Amy Bishoprick — an experienced block management professional, a passionate mentor, and a woman who truly leads with heart.With over a decade of experience in the leasehold sector, Amy shares her journey from managing buildings and teams to stepping into an executive director role. We talk about what it means to grow in a complex industry while staying grounded in your values.Amy also opens up about SheLeads, an empowering initiative she brought to life at Vegner, inspired by LeanIn prin...
2025-05-2651 min
Beyond Four Walls - With Jodie FraserSamantha Tungate | Brady Solicitors | Imposter Syndrome and Inner Strength | A Mother’s Move Back into WorkIn this episode of Beyond Four Walls, I’m joined by the brilliant Samantha Tungate from Brady Solicitors. This conversation is an honest, relatable look into the life of a working mum navigating her way back into a fulfilling legal career after years of choosing roles that "fit" around family life.We chat about:Samantha’s career journey and current role at Brady SolicitorsHow Brady supports leaseholders through complex legal matters, from service charge disputes to lease extensionsThe impact of imposter syndrome and finding confidence after time away from the industryWhat it's like balancing mum life with...
2025-05-1940 min
Beyond Four Walls - With Jodie FraserClaire Savill | SAY | Pre-Development with Precision | Why Planning Ahead Pays OffIn this episode of Beyond Four Walls, host Jodie Fraser sits down with Claire Savill. An industry powerhouse with nearly two decades of experience in the mixed-use property world. Now part of the team at SAY, Claire shares her journey from Ballymore’s in-house asset management team to senior leadership roles at Savills and Navana, and how her career has been shaped by a deep commitment to detail, strategy, and smart estate management.From complex estates and M&E systems to the art of getting service charge budgets right, Claire offers a wealth of knowledge for professionals acr...
2025-05-1239 min
Beyond Four Walls - With Jodie FraserRachel Maguire | People First | The Power of Purpose & People Driven HRIn this episode of Beyond Four Walls, I’m joined by the brilliant Rachel Maguire, a seasoned HR professional currently working with Earl Kendrick. Rachel has spent her career supporting people, shaping workplace culture, and guiding businesses through the ever-evolving world of HR.Now, she’s on the brink of an exciting new chapter—going freelance.We explore:Rachel’s journey into HR and the property sectorThe biggest HR challenges facing property management companiesTips for supporting employee well-being and retentionWhat it takes to lead with empathy and integrityThe fears and excitement behind going so...
2025-05-0535 min
Beyond Four Walls - With Jodie FraserDonna Kennedy | Beyond the Pitch | What Rugby Teaches Us About Property ManagementIn this inspiring episode, I sit down with Donna Kennedy, Scotland’s most-capped female rugby player, to explore how her remarkable career on the rugby field holds powerful lessons for the world of property management. From overcoming adversity in a male-dominated sport to leading teams under intense pressure, Donna shares the mindset, grit, and leadership tools that helped her build a legacy in sport—and how those same traits can empower property professionals.We dive into:Breaking barriers as a woman in rugby and in businessBuilding resilience through setbacksThe power of leadership and collaborationManaging pres...
2025-04-2839 min
Beyond Four Walls - With Jodie FraserDebbie Ranger | Managing Blocks & Making a DifferenceIn this episode of Beyond Four Walls, I sit down with the brilliant Debbie Ranger, an experienced property manager from JCF Property Management, who has spent over a decade navigating the complexities of block management. Debbie shares her journey in the industry, from gaining her MTPI qualification to tackling the challenges of lone working and managing difficult situations on the ground.But there’s much more to Debbie than managing buildings—she also dedicates her time to raising funds for Isabel Hospice, a charity that holds deep pers...
2025-04-2138 min
Beyond Four Walls - With Jodie FraserTackling Abuse and Aggression in Property Management – A Roundtable with The Property Institute (Featuring Michael Jacobs, Emily Gray, Lizzie Higgs & Malcolm Perryman)In this powerful roundtable episode of Beyond Four Walls, host Jodie Fraser is joined by leading voices from The Property Institute – Michael Jacobs, Emily Gray, Lizzie Higgs, and Malcolm Perryman – for a frank and insightful discussion on one of the toughest challenges in property management: dealing with difficult and abusive clients.Residents and building managers are all human, and sometimes human relationships don't work as well as they should. Two TPI directors join a panel to speak frankly of their own personal experiences, reflecting on went...
2025-04-1442 min
Beyond Four Walls - With Jodie FraserJane Harvey | The Newly Appointed CEO of The Hollie Gazzard TrustWelcome to another inspiring episode of Beyond Four Walls, where we explore the stories and experiences of individuals driving meaningful change. In this episode, we are honoured to welcome Jane Harvey, the newly appointed CEO of the Hollie Gazzard Trust.Jane brings over 20 years of experience in broadcast journalism, having worked with esteemed organizations like BBC and ITV. Her dedication to tackling stalking and abuse began in 1999 when she first reported on the issue, traveling to the United States to engage with leading experts in risk and safeguarding. Since then, she has played a pivotal role in...
2025-04-071h 07
Beyond Four Walls - With Jodie FraserSara Dillon | The Hollie Gazzard Trust | Raising Awareness Through TrainingIn this episode of Beyond Four Walls, host Jodie Fraser is joined by Sara Dillon, Training Manager at The Hollie Gazzard Trust. Together, they delve into the vital training courses offered by the Trust and their significant impact on the property sector, particularly for lone workers. From fostering safer work environments to empowering individuals through awareness and education, this discussion highlights the essential role training plays in personal and professional safety.What You’ll Learn in This Episode:An introduction to The Hollie Gazzard Trust and its missionThe different training courses available, including Active By...
2025-03-3136 min
Beyond Four Walls - With Jodie FraserSusan Gregory | Turners Oak | Empowering Aging HomeownersWelcome to another episode of Beyond Four Walls! Join host Jodie Fraser as she engages in a thought-provoking conversation with Susan Gregory, the dynamic founder of Turner's Oak Estate Agents. Discover how Susan is reshaping the real estate landscape by focusing on older homeowners and their families with a people-centric, purpose-driven approach. Learn about the emotional and practical support offered by Turner's Oak, and how they guide clients through significant life transitions.In addition to her innovative business practices, Susan is a leading advocate for women in the residential property sector. As an active member of Women i...
2025-03-2434 min
Beyond Four Walls - With Jodie FraserCarly Melling | Kindness Through ClarityCarly is the Head of Residential Operations at Savills, where she leads the management and operations of the iconic Battersea Power Station. With an impressive career spanning over 19 years in the residential property sector, Carly has a wealth of experience under her belt. She started her journey as an administrator for a SIPPS team at Countrywide, quickly climbing the ranks to become an Associate Director at Gateway after nearly a decade of hard work. Carly then took a leap of faith into the bustling world of London, joining Berkeley Group Plc as Head of Operations. T...
2025-03-1746 min
Beyond Four Walls - With Jodie FraserEmma Bush | Brethertons | Navigating the Complex World of Property LitigationWelcome to another enlightening episode of Beyond Four Walls, hosted by Jodie Fraser. In this episode, we dive deep into the intricate world of property litigation with our guest, Emma Bush. Emma is a Partner in the Property Litigation Department, specialising in contentious residential leasehold matters, and brings a wealth of knowledge and experience to the table.Emma's Journey: Discover how Emma embarked on her career in property litigation and what motivated her to specialise in contentious residential leasehold matters.Building Safety Act 2022: Gain insights into the impact of this crucial legislation on property litigation a...
2025-03-1058 min
Beyond Four Walls - With Jodie FraserAnji McGrandles | Mind Hacks for Everyday WellbeingIn this enlightening episode of "Beyond Four Walls," host Jodie Fraser sits down with mental wellbeing expert Anji McGrandles, the founder of The Mind Tribe. With a wealth of experience working with global clients, Anji shares her insights into the importance of mental health in today’s fast-paced world. From practical tools and neuro hacks to fostering resilience and mindfulness, this episode is packed with valuable strategies to enhance your mental wellbeing.Key Discussion Points:Anji’s journey into the field of mental wellbeing and founding The Mind TribeCommon misconceptions about mental wellbeingPractical tools and...
2025-03-0348 min
Beyond Four Walls - With Jodie FraserOlive Management | Jessica Holland & Marcus Allen | Innovating Virtual AssistanceIn this episode I sit down with Marcus Allen and Jessica Holland, the innovative minds behind Olive Management, a leading provider of virtual assistant services. Known for their commitment to innovation, excellence, and adaptability, Marcus and Jessica share their journey of transforming traditional administrative support into a comprehensive, personalised, and humanised experience for their clients.Episode Highlights:The Genesis of Olive Management: Discover the inspiration and vision that led to the creation of Olive Management and how Marcus and Jessica have driven its growth to become an industry leader.Innovation at...
2025-02-2435 min
Beyond Four Walls - With Jodie FraserSamantha Billingham | Navigating Coercive ControlIn this powerful and insightful episode, we welcome Samantha Billingham, a survivor turned advocate for individuals affected by coercive control and domestic abuse. Samantha shares her personal journey and the profound impact of her experiences, which have fuelled her passion for supporting others in similar situations.Key Topics Discussed:Samantha's Personal Journey: Samantha opens up about her own experiences with coercive control and how they shaped her advocacy work.The ABC Theory of Coercive Control: Discover Samantha's innovative approach to helping professionals better respond to domestic abuse disclosures.Common...
2025-02-1748 min
Beyond Four Walls - With Jodie FraserShaunna Thornton | ARK Workplace Risk | Breaking Barriers in Risk and Compliance In this empowering episode of Beyond Four Walls, we sit down with Shaunna Thornton, a trailblazer in the risk and compliance sector, particularly within the property management industry. Join us as we explore her inspiring career journey, the challenges she's faced as a woman in a traditionally male-dominated field, and her vision for the future of risk and compliance.Breaking Barriers: Shaunna shares her inspiration for pursuing a career in risk and compliance and how she navigated the male-dominated property management sector.Key Milestones: Discover the pivotal moments over the past six years that s...
2025-02-1050 min
Beyond Four Walls - With Jodie FraserJade Maker | Breaking the Stigma: ADHD & WellbeingIn this exciting episode of "Beyond Four Walls," host Jodie Fraser sits down with Jade Maker, a dynamic force in the property industry and a passionate advocate for women's empowerment. With over six years of experience at Bricks&Logic, Jade specialises in property technology and data, transforming tenant experiences with cutting-edge solutions that drive efficiency and growth.Key Topics Covered:1. Jade's Journey into Property Technology: - Discover what drew Jade to the property tech field and how her career evolved over the years.2. Impact of Technology on Property Management: - Explore the...
2025-02-0338 min
Beyond Four Walls - With Jodie FraserKyle West | SpicerHaart | Recruiting with Resilience and UnderstandingIn this episode of "Beyond Four Walls," I sit down with Kyle West, a distinguished leader in the property recruitment industry. Kyle shares his journey into this dynamic field, offering insights into the challenges and triumphs he's experienced along the way. We delve into the importance of mental health and wellbeing, the significance of lone working policies, and the driving forces behind his successful career. Whether you're involved in property recruitment or simply looking for inspiration, this episode is packed with valuable lessons and advice.Key Topics Discussed:Kyle’s Journey into Property Re...
2025-01-2756 min
Beyond Four Walls - With Jodie FraserHarps Kular | The importance of looking after your eye health as a property managerIn this episode of "Beyond Four Walls," I welcome Harps Kular, a distinguished optometrist and the entrepreneurial force behind Harper and Cooper Opticians in Cheltenham. Join me as we delve into Harps' inspiring journey from optometry to entrepreneurship, her innovative approach to customer experience, and her impactful community involvement. We explore the critical topic of workplace wellbeing, focusing on how our environments influence eye health, especially within the property management industry.Key Discussion Points:Harps' transition from optometrist to successful entrepreneur and how her Mini MBA in Marketing has shaped her business.T...
2025-01-2039 min
Beyond Four Walls - With Jodie FraserSandeep Singh | A Perspective on Property from The Property PeopleWelcome to another captivating episode of "Beyond Four Walls," where I explore the dynamic realms of property, the people involved, and the passions that drive them. In this episode, I am joined by Sandeep Singh, an esteemed professional in the property industry with nearly two decades of experience. Sandeep is renowned for his strategic insights and technical expertise, serving as a trusted advisor to landlords, developers, investors, and property management companies. "sandeep singh ftpi assocrics" | Search | LinkedInThank you so much for listening to Beyond Four Walls. If you’ve been inspired by toda...
2025-01-1352 min
Beyond Four Walls - With Jodie FraserJaclyn Mangaroo | Navigating Challenging Times & Supporting The IndustryIn this episode I am joined by Jaclyn Mangaroo, the Chief Communications Officer at The Property Institute (TPI). With over 20 years experience in the residential property sector, Jaclyn offers a wealth of knowledge in marketing, communications and public relations. She plays a pivotal role in shaping TPI's policy and communication strategy, focusing on critical issues such as building safety and achieving Net Zero. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear...
2025-01-0649 min
Beyond Four Walls - With Jodie FraserDave Southby | Dave Southby Financial Planning | Future Proofing Your InvestmentsWelcome to another episode of Beyond Four Walls, I am your host Jodie Fraser and today I have the pleasure of talking to Dave Southby. Dave is a renowned figure in the field of financial planning, with a career marked by dedication, expertise, and a commitment to helping clients achieve their financial goals. As the founder of Dave Southby Financial Planning, he brings a wealth of knowledge and experience to the table, having spent years navigating the complexities of personal finance and investment strategies. Dave's approach is not just about numbers; it's about understanding the un...
2024-12-1638 min
Beyond Four Walls - With Jodie FraserBenjamin Hume | Being a Leasehold Management ProfessionalWelcome to "Beyond Four Walls," the podcast where we delve into the dynamic world of property management, exploring the trends and innovations shaping the industry today. I'm your host, Jodie Fraser, and in this episode, I’m thrilled to have a conversation with a true expert in the field, Ben Hume.Ben is the CEO of Evolve Block and Estate Management, bringing a wealth of knowledge and experience to the table. With many prestigious qualifications and membership with the Association of Residential Letting Agents, The Property Institute, and the Royal Institute of Chartered Surveyors, Ben is a tr...
2024-12-0937 min
Beyond Four Walls - With Jodie FraserBeth Lancaster | First Port | From the UAE to Block ManagementIn my latest episode, I had the pleasure of speaking with Beth Lancaster from First Port. Beth discussing her inspiring journey, sharing her incredible story from working in the vibrant city of Dubai to navigating significant health challenges faced by her and her family. Her resilience and courage are inspiring, and I can’t wait for you all to hear her story.Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from...
2024-12-021h 02
Beyond Four Walls - With Jodie FraserJamie Willsdon | Future Group | Building a Business From the Ground UpWelcome to another episode of "Beyond Four Walls," the podcast that takes you beyond the structures we live and work in to explore the innovations and ideas shaping our industry today. I'm your host, Jodie Fraser and I'm thrilled to have you with us as we delve into the fascinating realm of commercial electrical and lighting solutions. In today's episode, we have a special guest, Jamie Willsdon, who is not only a seasoned electrical engineer with three decades of experience but also the visionary founder and director of Future Group.Since its inception in 2014, Jamie h...
2024-11-1840 min
Beyond Four Walls - With Jodie FraserSteve Grimsley | TemplePM | What Makes the Perfect Block Management CandidateWelcome to Beyond Four Walls, the podcast where we delve into the stories and experiences that shape the block management sector, exploring the lives and careers of those who make a significant impact in this dynamic industry. I'm your host, and today we have an incredibly special guest joining us: Steve Grimsley. Steve is a seasoned recruitment professional with over two decades of experience in the block management sector. Throughout his illustrious career, he has successfully placed hundreds of talented individuals in rewarding roles, forging strong partnerships with top companies in the industry. One of h...
2024-11-1144 min
Beyond Four Walls - With Jodie FraserLouie-Mae Gibson | Diversity, Inclusion and the Power of Women in PropertyWelcome to "Beyond Four Walls," the podcast where we delve into the stories of professionals who are shaping the future of the workplace, real estate, and facility management. I'm your host, Jodie Fraser and today, I have the privilege of welcoming Louie-Mae Gibson to the podcast.Louie-Mae is a distinguished figure in the world of facilities management and real estate, celebrated for her exceptional leadership and dedication to championing diversity and inclusion within the sector. With a rich background that includes a Master of Science, Graduate Diploma in Project Management, Graduate Certificate in Emotional Intelligence Practitioner, and...
2024-11-0446 min
Beyond Four Walls - With Jodie FraserColin Horton | The Power of Personal Branding to Build a Successful BusinessWelcome back to "Beyond Four Walls"! I'm your host, Jodie Fraser, and today we have a remarkable guest who is not only a leading figure in the property industry but also a passionate advocate for personal branding—Colin Horton from Project & Co. With a wealth of experience and numerous industry awards under his belt, Colin has transformed the way we think about surveying and personal branding.In this episode, we'll delve into Colin's journey into the property sector, exploring the pivotal moments that shaped his career and his commitment to elevating the profession through effective branding.
2024-10-2834 min
Beyond Four Walls - With Jodie FraserMichael Jacobs | Michael Laurie Magar | Neurodiversity, Bullying & EntrepreneurshipWelcome to another episode of "Beyond Four Walls." Today, I have an exceptional guest joining me: Michael Jacobs, a Chartered Surveyor with over 30 years of experience in the property industry. As the Managing Director of the award-winning managing agent Michael Laurie Magar Ltd., which he established in 2000, Michael has been a transformative figure in property management.Michael's impressive career includes serving as the former chairman of ARMA, where he led the organisation through the challenges of the COVID-19 pandemic and the significant merger with IRPM. His commitment to excellence is further exemplified by his role as a...
2024-10-2149 min
Beyond Four Walls - With Jodie FraserRob Mayo | Creating Change and Trust in the World of Block Management InsuranceWelcome to "Beyond Four Walls," the podcast that delves into the fascinating world of property, innovation, and the individuals who are reshaping the landscape. I'm your host, Jodie Fraser, and today I have a great episode lined up for you. Joining me is Rob Mayo, the CEO of Insurety. With a career spanning over two decades, Rob began his journey in 1996 with a regional insurance broker, swiftly climbing the ranks to Sales Manager. By 1998, he had transitioned into the property sector, where he has held numerous senior roles in both national property firms and insurance companies.
2024-10-1441 min
Beyond Four Walls - With Jodie FraserDanielle Holmes | The Importance of a Website and Cyber Security in Property ManagementWelcome back to "Beyond Four Walls." Today, I have the pleasure of speaking with Danielle Holmes, a dynamic professional navigating the world of IT while balancing her home life and entrepreneurship. Danielle, along with her husband Kyle, runs Black Nova Designs, a company specialising in web design and IT solutions. Join me as I explore Danielle's insights into cyber security, the significance of having an informative website, and the value of working with local businesses.Danielle Holmes | LinkedInThank you so much for listening to Beyond Four Walls. If you...
2024-10-0734 min
Beyond Four Walls - With Jodie FraserHelen Roberts | From Tragedy to SuccessHelen Roberts brings over 25 years of experience in the property industry, serving as the Director of Client Services for Fexco Property, where she oversees business development for renowned companies like Remus, Crabtree, Bellharbour, and IPM. As the Welsh Doyenne ambassador, Helen is a passionate advocate for women in the workplace and a champion for career progression. Her accolades include being named a PMR Influencer, shortlisted as Business Development Manager of the Year, and receiving two annual awards for Mentor of the Year. Helen is also eagerly awaiting the announcement for Inspiring Women in Property, where she's been shortlisted for...
2024-09-3045 minBeyond Four Walls - With Jodie FraserJeff Tucker | TRAK Property | Best Mates | Creating a Solution to Mental Health in Construction and BeyondWelcome to "Beyond Four Walls," where i explore the fascinating stories and experiences of individuals who are shaping industries and making impactful changes in their communities. Today, we have the pleasure of speaking with Jeff Tucker, a seasoned contractor with a wealth of experience in property development and management. Jeff is also the founder of "Best Mates," a charity dedicated to supporting mental health awareness and fostering community connections. I’m excited to delve into Jeff's journey, his professional insights, and the transformative work he's doing with Best Mates.Thank you so m...
2024-09-2341 minBeyond Four Walls - With Jodie FraserSarah Hewson | Block Management in Northern Ireland & How This Differs From England & WalesWelcome to "Beyond Four Walls," the podcast where I delve deep into the ever-evolving world of the property industry. I'm your host, Jodie Fraser, and today I am thrilled to have an insightful guest who brings a wealth of knowledge and experience to our discussion. Joining me is Sarah Hewson, a distinguished professional in the property industrySarah's journey through the multifaceted landscape of real estate has been nothing short of inspiring. From her extensive experience to her innovative approaches in the field, Sarah is here to share her insights on the trends, challenges, and f...
2024-09-1641 minBeyond Four Walls - With Jodie FraserClaire Bates | From Hospitality To Property | How Her Life Experiences Have Shaped Her CareerJoining me is Claire Bates, a seasoned professional with over 12 years of experience in the field, whose journey is as fascinating as it is motivational.Claire's story is one of transformation and determination. From her early days in hospitality management, where she honed the customer service skills that would later earn her numerous industry accolades, to taking a bold step back into academia to pursue a Masters Degree in Building Surveying. Her commitment to education and passion for historical buildings and sustainability has not only enriched her career but also set her apart as a leader in...
2024-09-0941 minBeyond Four Walls - With Jodie FraserJonathan Channing | Block Busters | Who You Gonna Call?In today's episode, I am joined by Jonathan Channing. Jonathan is the Owner & Director of JC Property Consultancy Limited, where he supports stakeholders in the residential property management sector. With a wealth of experience, Jonathan's expertise spans areas such as managing agent selection, operational efficiencies, software choices, health & safety compliance, and much more.Jonathan works with renowned suppliers including Earl Kendrick, Bridge Insurance, Dwellant, Cledor and Masterfix to name just a few. He also serves as an honorary consultant with the FPRA, providing invaluable assistance to residents associations, RMCs, and RTMs, and works closely with m...
2024-09-021h 00
Beyond Four Walls - With Jodie FraserNigel Glen | Navigating the Complexities of Block Management and Net ZeroIn this captivating episode of Beyond Four Walls, we sit down with the extraordinary Nigel Glen. Nigel's journey is nothing short of fascinating. With a doctorate in animal behaviour, he embarked on an international career spanning the global oil, financial software, and investment banking sectors. In 2009, he took a bold step into the property management industry by founding his own company, which he successfully sold in 2016.Nigel's leadership skills were soon recognised as he was appointed CEO of the Association of Residential Managing Agents (ARMA). During his tenure, he played a pivotal role in engaging with government...
2024-08-2635 minBeyond Four Walls - With Jodie FraserMelissa Potente | Property & Renovation | Women can be builders too!!In this episode I talk to the incredible Melissa Potente about her journey into property renovations and creating her incredible property empire with MJP Homes, Inndecs & Meliora Excellence in Renovations. Melissa's experience in cultivating relationships with some of the biggest names in hospitality; Greene King, Star Bars & Pubs and Punch Taverns to name a few, by constantly delivering the highest quality of workmanship on time and on budget. She has now built a property portfolio worth £2.6m in 7 years of trading.You can contact Melissa here https://www.linkedin.com/in/melissa-potente-a146aabT...
2024-08-1932 minBeyond Four Walls - With Jodie FraserCamilla Donalds | 4Site Consulting | From Property Management to Fire Risk AssessmentsDuring this episode, I talk to Camilla about how she changed her career from working in Property Management as a property manager and in a sales role, to becoming a fire risk assessor. Camilla talks about the importance of risk assessments, how to liaise confidently with clients and stakeholders, and understanding the risks so you can talk it through with anyone who may have concerns Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I...
2024-08-1224 minBeyond Four Walls - With Jodie FraserZainab Khatoon | Realty Law | Mental Health Awareness & Compassionate Debt CollectionIn this episode I talk to Zainab about her journey into law, which was encouraged by her mum, as well as the difficulties she encountered when returning to work after having her daughter. With many years of experience in the field, Zainab's journey began as an Account Manager in the property sector. Throughout the years, she has honed her skills and expertise, eventually taking on the role of Business Development Director at Realty Law. As a qualified solicitor, Zainab plays a vital role in strengthening client relationships and ensuring the firm's operations are aligned with the clients' n...
2024-08-0534 minBeyond Four Walls - With Jodie FraserEmma Peach | Peach Property Consultancy | Mastering Property Management****TRIGGER WARNING***This podcasts contains discussions around the loss of a child. Please take of yourselves whilst listening During this episode, I speak to Emma Peach about her incredible journey through her career and a really sensitive discussion around the loss of her child at the start of her career. Emma's knowledge and expertise is incredible, and her advice on navigating the industry is a must listen. We discuss the benefits of networking, diversity and inclusion and the need for more education around what leasehold is. To contact Emma, e mail...
2024-07-2935 minBeyond Four Walls - With Jodie FraserAnnie McGrandles | From Property Manager to RecruiterIn this episode of Beyond Four Walls, I talk to Annie McGrandles about her journey into property management. From watching her mother work hard in the industry, Annie took a huge step by going through a management buy out and then later moving into recruitment. Annie talks to me about her incredible journey, what the property industry needs right now and how important it is to surround yourself with amazing people. You can contact Annie on annie.mcgrandles@pmr.uk.com Thank you so much for listening to Beyond Four Walls. If you’ve bee...
2024-07-2251 min
Beyond Four Walls - With Jodie FraserVanessa White | The Impact of Break Ups or Divorce on Housing DecisionsVanessa is an Accredited Breakup and Divorce Master Coach. She understands the challenges of going through divorce and breakups because she has been there, where you are right now. But she is proof that you can come out the other side to lead a happy and fulfilled life, free of the negative emotions and feelings associated with separation, breakup, or divorce.In this episode we talk about how a break up or divorce affects your housing decisions, whether you are renting together, have a joint mortgage, or if you need to flee your home due t...
2024-07-1531 minBeyond Four Walls - With Jodie FraserCathy Hargreaves | Feeling Safe & Understanding Your MindDuring this episode Cathy and I talk about how your thoughts create your reality and how the impact of trauma as a child can continue to hurt us as adults. This episode is an important reminder that by working through our thoughts and feelings in a positive and impactful way, we can change the way we live, work and thrive. Cathy delivers Rapid Transformational Therapy (RTT) and using hypnotherapy - which is clinically proven to be safe and effective. You can contact Cathy here www.cathy-hargreaves.com or on LinkedIn https://www.linkedin.com/in...
2024-07-0838 minBeyond Four Walls - With Jodie FraserFiona Scott | Property & PRIn this episode, Fiona and I talk about the importance of PR in the Property Management Industry and beyond. We discuss the positives and negatives of the media, how you are your brand as people buy from people, and everything in between. Fiona Scott is a PR expert who has helped numerous companies, including mine, stay visible and thrive through the power of effective PR strategies.Fiona's expertise extends across multiple industries, but her ability to navigate the intricacies of the property industry is particularly remarkable. Here we talk about the imp...
2024-07-0143 minBeyond Four Walls - With Jodie FraserACE Awards | A Special FeatureOn this very special episode of Beyond Four Walls I am delighted to showcase a speech that I am made on behalf of the Hollie Gazzard Trust. The speech was made to around 800 people at the ACE Awards in London on Friday 21st June, followed by a video created by Insurety (Insurety | Your Specialists for Property Insurance across the UK) If you wish to donate to the Trust, you can do so by clicking here Hollie Gazzard Trust: ACE Awards 2024 (enthuse.com)Thank you so much for listening to Beyond...
2024-06-2410 minBeyond Four Walls - With Jodie FraserEmily Gray | A Passion for Property ManagementIn this episode, Emily talks about her passion for property management, and why people should join the industry despite the challenges. Emily Gray, the Operations Director for Burns Hamilton, a leading property management firm based in Dorset, serving clients in Dorset, Hampshire, and Wiltshire. With over 17 years of experience in property management, Emily has established herself as a dedicated professional, committed to delivering exceptional standards of service to customers and fostering the wellbeing of her team.Not only is Emily a respected figure in the field, but she is also actively involved in industry organisations. A...
2024-06-1729 minBeyond Four Walls - With Jodie FraserLisa Walker | 4Site Consulting | Life as a Female Fire Risk AssessorDuring this episode, Jodie & Lisa discuss the hard work of fire risk assessors, particularly since the Grenfell Tower fire. Lisa works for 4Site Consulting and as a fire risk assessor, but she also talks openly about how being a female in this industry can be rewarding, yet challenging You can contact Lisa here - lisa.walker@4siteconsulting.co.uk or 01376 572 936 4site Consulting Ltd | Safety & Risk ManagementThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like...
2024-06-0330 min
Beyond Four Walls - With Jodie FraserKelly Swingler | The Burnoutologist - Making Positive ChangeKelly is a leading voice and expert in the world of work, a Burnout Expert, and the Executive Coach for Senior Leaders who are done with running on empty. In this episode, we talk about burnout, and how Kelly nearly lost her life from burning out, not just once, but twice. She is incredibly passionate about educating and helping those to do things differently, so they can regain control of their busy lives and have more time and energy for the things that matter. Kelly is a dynamic Strategist, author, and keynote speaker ren...
2024-05-2248 minBeyond Four Walls - With Jodie FraserKylie Walker | That Property Mum | Creating a Real Estate Brand, Burnout & ConflictKylie Walker aka That Property Mum, teaches business owners, property managers, BDM's and working mums the action steps for starting, growing and scaling profitable property management businesses. Kylie is also a working mother of 4 children, journalist, podcaster and author. In this podcast we talk about how she created her real estate brand after being a sports journalist, how she navigated a serious health scare as well as raising 4 children, losing her mum and breaking barriers for women. That Property Mum | Real Estate & Property Management Blog for MumsKylie (Colvin) Walker | LinkedIn
2024-05-0637 min
Beyond Four Walls - With Jodie FraserJohn Lewis of JL Mindset Performance | The Battle Men Face With Their Mental HealthJohn is the brains behind JL Mindset Performance, a dynamic coaching company, who is dedicated to guiding you on your journey towards achieving your goals, whether as an individual or part of a team.John focuses a lot of his time on Men's Mental Health and this is why it was so important for me to talk to him, considering the amount of men struggling within the block management industry. With numerous styles of coaching, JL Mindset Performance aim to get the best out of you as an individual, or as part of a team, t...
2024-04-2229 minBeyond Four Walls - With Jodie FraserLaura Dent | So Fresh and So Clean | Changing the Dynamics of Cleaning Through Mental Health AwarenessJoin us as we explore Laura's journey, from her strategic leadership at So Fresh & So Clean to her commitment to providing end-to-end managed cleaning and hygiene services. Learn how she navigates the challenges of different sectors, including commercial cleaning, food production hygiene, washroom services, industrial cleaning, and peripheral services.But Laura's impact extends beyond business. Discover how So Fresh & So Clean, under Laura's guidance, has established a charitable arm, More So. Laura is dedicated to using a portion of the company's profits to give back to the local community, providing specialist cleaning services to those l...
2024-04-0827 min
Beyond Four Walls - With Jodie FraserShelley Jacobs | Business Psychology and Block ManagementShelley Jacobs was the original employee of MLM and joined in 2003. She has been an integral part of the growth and development of MLM and currently overseas the operational and strategic aspects of running MLM. Shelley is a Business Psychologist and a qualified psychometric tester using personality inventory NEO PI3. Shelley delivers Resilience and Leadership training courses on behalf of ARMA. Shelley is a public speaker and has been asked to deliver key notes speeches and webinars on a variety of topics including Wellbeing in the Property Management Industry.Outside of work Shelley is an artist and...
2024-03-2533 min
Beyond Four Walls - With Jodie FraserJoe Goss | FixFlo | Understanding Property ManagementHaving studied Housing & Development at UWE, Bristol, Joe has worked within the property sector service industry for 20 years. In 1999 he fell into recruitment serving the wider social housing and professional surveying sectors for eight years before working for Bristol City Council on office fit out projects.Working as a block manager since 2010 and a full member of the IRPM, He has arranged thousands of reactive maintenance tasks of most kinds and delivered many 'Section 20' major works projects for all sorts of buildings. With well partnered software, he is very aware that maintenance processes can be improved...
2024-03-1126 minBeyond Four Walls - With Jodie FraserWomen in Property & Joining Forces with Janet ShreeveThis podcast extends season 1 to 12 episodes, and within this episode I discuss Women working in the property industry and ways to help women remain in the work place if they wish to do so. This episode is also an announcement about my collaboration with Janet Shreeve and the importance of keeping those requiring care to stay in their homes for as long as possible. You can also read the blog we wrote together here - The UK Dementia Care System and the Challenges Faced by Families - Fraser Allen (fraserallenem.co.uk)You can...
2024-03-0420 minBeyond Four Walls - With Jodie FraserAlice Cadfan-Lewis | Recruitment, Women in Leasehold and WellbeingAlice Cadfan-Lewis has one vision, which is to make the recruitment process an honest, professional, and loyal one. One that works evenly for both the candidates and employers she represents. She believes it is her role to know as much as humanly possible about the block management sector in order to make sound informed decisions on the direction of people's careers. She achieves this through attending all networking and industry events, talking in-depth to the people that work in the industry, the leaders who mold the way it operates and so much more. She mentors, tr...
2024-02-2621 minBeyond Four Walls - With Jodie FraserLouise Hunt Skelley PLY | Creating Inclusive Living SpacesLouise Hunt Skelley is an accomplished Paralympic tennis player, renowned for her skill and dedication to the sport. Overcoming physical challenges, she has excelled on the international stage, showcasing resilience and determination. With a passion for tennis and a competitive spirit, Louise has become an inspiring figure in the world of adaptive sports.In this podcast we talk about how important it is to ensure that all properties are inclusive, and the simple ways you can achieve that. You can also read our blog here - https://www.fraserallenem.co.uk/creating-inclusive-living-spaceswww...
2024-02-1228 min
Beyond Four Walls - With Jodie FraserTaz Thornton | Bullying, Breakdown & ResilienceIn this compelling episode of Beyond Four Walls, we sit down with the extraordinary Taz Thornton, a powerhouse who has not only triumphed over the darkest chapters of her life but has emerged as a beacon of resilience and empowerment. Join us as we explore Taz's remarkable journey from the depths of bullying and breakdown to the heights of personal triumph.Taz opens up about her experiences with bullying, sharing raw and authentic accounts of the challenges she faced. From the scars left by bullies to the moments of self-sabotage that followed, Taz takes us through the...
2024-01-2929 min
Beyond Four Walls - With Jodie FraserNick Gazzard | The Hollie Gazzard Trust | Keeping Property Managers SafeIn this episode, we're honoured to host Nick Gazzard, the visionary founder of the Hollie Gazzard Trust.Join us as we journey through Nick's inspiring narrative, exploring the story of the Hollie Gazzard Trust and his unyielding commitment to positive change. Through his heartfelt dedication, Nick has transformed personal tragedy into a powerful force for good, leaving an indelible mark on the world.But that's not all. Our conversation takes an exciting turn as we delve into the technological realm with the Hollie Guard App. Discover how this innovative app, born from the trust's mission...
2024-01-1522 minBeyond Four Walls - With Jodie FraserMy Journey: A Story of ResilienceWelcome to the first episode of "Beyond Four Walls," a podcast delving into the remarkable stories within the property industry. In this episode, our host takes us on a deeply personal journey, recounting her experiences in block management and the creation of a thriving, award-winning business.The narrative unfolds 17 years ago, a pivotal moment marked by loss and the need for personal challenge after the untimely death of her supportive father. The transition from commercial to residential management was a learning curve, with challenges ranging from workplace bullying to sexual harassment. Determined to write her own narrative...
2024-01-0109 min
You Care, I CareJodie Fraser and a Granddaughters' LoveToday I'm joined by my friend Jodie Fraser. Jodie is the founder and CEO of Fraser Allen Estate Management and is with me today to discuss her experience of the care industry.Jodie's grandmother was diagnosed with dementia and with brought a wide range of ups and downs in experiences with her care. For the last five months, Jodie has been a client of mine and we discuss the way things happened before Jodie met me and the way they've happened since and what led to Jodie wanting to talk to me.Together we discuss...
2023-12-0718 minBeyond Four Walls - With Jodie FraserThe Adventure Begins: Beyond Four Walls - The TrailerAre you ready to dive into the world of block management.Discover the stories of industry leaders, residents, and experts who want to make the block management industry a more harmonious placeWhether you're a seasoned property manager, a curious resident, or someone eager to make a difference in their neighbourhood, this podcast is your guide to making your block a better place to live.We'll dive into real-life experiences, share inspiring success stories, and even delve into the latest trends shaping the future of block management living. Get ready to c...
2023-12-0102 min