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Jon Buford & Fintan Costello

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The Gambling FilesThe Gambling FilesHead of operations = not a surgeon: The Gambling Files RTFM 215In this engaging conversation, Richard Logan, Head of Operations at Clarion Gaming, shares insights into the complexities of managing large-scale events like iGB LIVE! and ICE Barcelona. He discusses the challenges of moving events to new venues, the importance of attendee experience, and the role of technology in event planning. Richard emphasises the need for effective navigation and flow within event spaces, as well as the significance of feedback and continuous improvement. The conversation also touches on personal anecdotes and the lighter side of event management [05:04 - 45:50].Choice quotes:"It's all fairly idiot proof." "I'm not...2025-06-3046 minThe Gambling FilesThe Gambling FilesThe UK needs regulatory clarity: The Gambling Files RTFM 214First up, we are graced by the presence of top gambling industry executive Fintan Costello, who somehow successfully guesses the kind of watch Jon wants to buy – seriously, it's a bit freaky – and we talk about time mastery, which is better late than never [0:00 – 13:54].Then Jon is joined by Northridge Law's superstar partner Melanie Ellis, who discusses the current state of UK gambling regulations, including updates on the long-awaited white paper, the challenges surrounding affordability checks, and the implications of credit card bans. The conversation also touches on changes in casino regulations and the overall impact on the ga...2025-06-261h 02The Gambling FilesThe Gambling FilesBrazil: a tough nut to crack, Alan – TGF RTFM 213In this episode of the Gambling Files podcast, we kick off with hosts Jon Bruford and Fintan Costello in a lively discussion covering various topics ‘related’ to the gambling industry. They explore personal anecdotes, regulatory challenges, market dynamics, and the importance of accountability within organizations. The conversation also touches on sponsorships, innovations in the market, and much more [0:00 – 37:11].Then they’re joined by none other than the Ginger Prince, iGB’s Kyle Goldsmith who’s here to talk up his epic new report on Brazil’s burgeoning gambling market (you can get free access to the report here). He expl...2025-06-191h 21The Gambling FilesThe Gambling FilesVoices of change in gambling recovery: The Gambling Files RTFM 212Another bumper episode! So we kick off with Jon and Fintan talking about stuff and things [0:00 – 16:48], followed by the last of the interviews from Jon’s recent trip to EveryMatrix towers and a chat with Friend of the Podcast Mark Schmidt [16:49 – 37:35]. And that thing about the Eye of Sauron? Obviously it’s a joke…Our headline act though is (are?) Lorraine Perrons and Claire Jones, co-founders of Gambling Recovery Therapy and Gambling Recovery for All CIC. They discuss their personal journeys that led them to create a unique approach to gambling recovery, emphasising holistic healing and individualised support. W...2025-06-121h 22The Gambling FilesThe Gambling FilesCreating Cohesive Customer Journeys with Optimove Engage: The Gambling Files RTFM 211In no way is this week’s episode a nod to our corporate overlords in any way, shape or form.That said, first up in this episode there’s a brief chat between Fintan and Jon [0:00 – 10:22], followed by another interview from Jon’s recent visit to Everymatrix’s shiny new London offices, this time with Russell Colvin, Commercial Director, and Mark Wilson, Head of Trading, to talk about the FSB acquisition and more. Jon finds out why they bought FSB then built their own solution, because you’ve got to ask, am I right? [10:23 – 21:50]Then the hosts welc...2025-05-301h 22The Gambling FilesThe Gambling FilesExploring the Canadian Gaming Landscape with Steve McAllister: The Gambling Files RTFM 210In the intro for this episode, we get Jon’s recent interview with Richardt Funch, EveryMatrix’s global commercial director, which was done during the visit to the opening of the firm’s new London offices. It’s worth a listen by itself [0:00 – 20:14], but honestly when we package it with the main event it’s an irresistible bundle of joy!Our guest this week is the brilliant Steve McAllister who joins us to discuss the current state of the gaming industry in Canada, focusing on the regulatory changes in Ontario and anticipated developments in Alberta. We explore the impact o...2025-05-221h 09The Gambling FilesThe Gambling FilesNavigating the Finnish Gambling Landscape with Antti Koivula: TGF RTFM 209Fintan’s here! And he’s mocking Jon’s weight! The chaps talk about the wonderful term kummerspeck, which apparently translates from German as ‘grief bacon’, and it's something Jon's been enjoying a little too much. Also, as usual we talk about lots of other things too [0:00 – 18:43]. Our returning guest, Legal Gaming’s Antti Koivula, discusses the evolving landscape of Finnish gambling legislation, highlighting the current status of regulatory changes, the rarity of prohibition orders, and the implications of marketing restrictions. He emphasizes the challenges posed by taxation laws on gambling winnings and the limited enforcement capabilities against black...2025-05-151h 04The Gambling FilesThe Gambling FilesWalter Bugno: STRANDED! RTFM 208 or DID#4We catch up with Games Global's legendary CEO Walter Bugno to ask "Hey Walter, if you were stranded on a tropical island, what would you want to have with you?"He chooses: 3 movies3 books3 albums1 song1 pet1 object1 dessert…and advice: one piece to give to his younger self, and one from his younger self to his older self.Walter is engaging as ever, and we hope you enjoy this offshoot episode while we prepare its own feed and landing page et cetera…The 'I Will Always Love You' of sponsors, we than...2025-05-081h 07The Gambling FilesThe Gambling FilesThe Crazy Journey of Gary Green - casinos and much, much more… The Gambling Files RTFM 207Seriously, this episode takes in - but is not limited to - the following subjects: Gambling, Casinos, Folk Music, Trump, Tupac Shakur, Community Engagement, Environmental Issues, Casino Management, Political Polarization, Lithium Mining, entertainment, community impact, tribal sovereignty, economic development, lottery laws, music authenticity, historical roots, personal connections… It's a wild ride, and our guest Gary Green is here to show us the path. In this episode Jon speaks with Gary Green, a multifaceted figure in the gambling industry with a rich background in journalism, music, and casino development. They discuss Green's unique career path, his experiences in th...2025-05-011h 01The Gambling FilesThe Gambling FilesNavigating the Gambling Landscape: Insights from Steve RuddockSteve Ruddock from Straight To The Point joins Jon and Fintan to discuss various aspects of the gambling industry, focusing on responsible gaming initiatives in North America, the importance of agency and accountability, and the challenges faced by regulators. They explore the new messaging strategies for responsible gaming, the need for transparency in gambling odds, and the holistic approaches required to address gambling addiction. The conversation also touches on the regulatory landscape and the complexities surrounding Kalshi. Steve gets into the complexities and challenges surrounding sports betting exchanges, regulatory barriers, market dynamics, user experience, and the potential future of...2025-04-241h 11The Gambling FilesThe Gambling FilesRegulatory Frustrations: The Black Market Dilemma in Germany; TGF RTFM 204In this episode of the Gambling Files podcast, a Fintanless Jon Bruford discusses the current state of online gambling regulation in Germany with returning guest Michelle Hembury. They explore the evolution of gambling legislation since 2021, the challenges faced by operators, and the ongoing issues with the black market. Jon laughs a lot at the country’s hugely optimistic channelisation hopes. The conversation highlights the frustrations of the industry regarding regulatory restrictions and the need for more effective enforcement measures. They also touch on the importance of dialogue between regulators and operators to improve the gambling landscape in Germany. We al...2025-04-0353 minThe Gambling FilesThe Gambling FilesAlex Pratt looks back at ICE and forward to iGB Live, and more! RTFM 202Another slice of pure gold pie for your ears, the latest episode of The Gambling Files features Jon and Fintan talking a bit [0:00 – 08:35], then we meet returning guest Alex Pratt of Clarion fame. We discuss the recent ICE Barcelona event's success, the economic impact on the city, and the logistics of navigating the venue. There’s talk about positive feedback from attendees, challenges faced, and the importance of local engagement. The discussion also touches on personal experiences at the event and suggestions for improvement, emphasizing the ambition to create a landmark event in the gaming industry. In this...2025-03-201h 00The Gambling FilesThe Gambling FilesDabble: Revolutionizing Sports Betting: The Gambling Files RTFM 201We kick off with some burbling from Fintan Costello and Jon Bruford [0:00 – 7:57] before we meet our guest, Dabble’s Jon Robin, executive director and co-founder. Dabble is a sports betting platform that merges traditional wagering with community engagement. We explore the journey of Dabble from its inception, the challenges of building a platform, the importance of user feedback, and the strategic decision to expand into the US market. Jon shares insights on the affiliate marketing background that led to the creation of Dabble, the lessons learned during the development process, and the significance of community in shaping the...2025-03-121h 16The Gambling FilesThe Gambling FilesTelling it like it is, Africa, and much more! EveryMatrix's Mark Schmidt on RTFM 200We celebrate our 200th episode today, and with that milestone, it's only appropriate that Fintan isn't here to record the intro [0:00 – 4:06], so it's just Jon. Yeah, we're skipping that bit too.But wait! Then we're joined by both Fintan and top-guest-who-is-in-no-way-here-because-he-works-for-a-top-sponsor, Mark Schmidt. He's head of sales, Africa for EveryMatrix, and is on to share his insights on the gaming industry, his personal journey through addiction, and the importance of attention to detail in business. He discusses the evolution of the industry, the challenges faced by operators, and the need for authenticity in a world often dominated by...2025-03-061h 20The Gambling FilesThe Gambling FilesThe Future of Social Casinos and Sweepstakes: The Gambling Files RTFM 199In this episode of the Gambling Files we enjoy the usual flim-flam, see how everybody is doing, discuss favourite cities [0:00 – 18:21]…Then Fintan and Jon meet Gavin Walters and Al Turner, the CCO and CEO of CogniPlay respectively, about their innovative approach to the social casino and sweepstakes market. They discuss the origins of CogniPlay, the unique aspects of their platform, and the current landscape of the gaming industry, particularly in the US. The conversation delves into the cultural significance of sweepstakes in North America, the challenges of operating in a regulated environment, and the importance of a well...2025-02-2759 minThe Gambling FilesThe Gambling FilesRTFM 198: The Lawsuit EditionAs generated by AI – you’ve got to love the technology: “everyday experiences like toilet paper choices”, and “the unpredictable nature of nightlife and personal encounters”. Yes, Jon finally tells the whole sordid story of his karaoke night in Las Vegas. Be warned though, the story is not to everyone’s taste and has, ahem, adult themes. The AI bit: In this episode of the Gambling Files podcast, hosts Jon Bruford and Fintan Costello discuss various topics including Fintan's new executive assistant, the importance of leadership and delegation, their personal health journeys, and the recent news of Gavin Isaacs s...2025-02-1348 minThe Gambling FilesThe Gambling FilesNever judge a book by its cover – Daniel Crouch on the world's largest private collection of playing cards. TGF RTFM 197We kick off with the chaps discussing the recent ICE event in Barcelona, which Jon missed some of because he couldn't get in but maintains it's not his fault. Except it really clearly obviously is. We have some of the usual flim-flam and shennanigans [0:00 - 27:05] before we are joined by a really special guest. In this conversation, rare book, map and atlas dealer Daniel Crouch discusses the incredible playing card collection he has been entrusted to sell by a private collector [27:06 – 1:03:11]. The collection includes 3,000 decks dating from 1480 to 2024. Daniel shares insights into the history and evolution of pl...2025-01-301h 03The Gambling FilesThe Gambling FilesOptimove's Moshe Demri on the OptiLive launch: TGF RTFM 196Moshe Demri, Optimove’s SVP of revenue and GM, joined us at ICE after we totally coincidentally bumped into him in a recording studio. I know, right? It was the strangest thing, we were just there mooching about and there was this guy and he looked like he knew things so we asked him hey man, do you know about things and he said like yeah, sure I do so we got to talking and like WOAH dude, we should totally record this! So we did.We discuss Optimove’s two announcements at ICE, one of which is O...2025-01-2229 minThe Gambling FilesThe Gambling FilesSpecial episode: Toby Hadoke talks about being friends with Jon, and lots of other stuff. TGF RTFM 195This is a bit os a step outside the usual; it started life intending to be an intro to another episode, but we were enjoying ourselves and it just ran away with us. You could say that this is the punchline to a very long-running joke in this podcast, so for long-time listeners, this is Jon proving that his spectacular schoolfriend Toby is a real live human being. We do not, however, talk about gambling. At all. I mean, Fintan and Jon do a bit in the intro [0:00 - 35:00], but not like the norm. Don't worry though, we will...2025-01-201h 45The Gambling FilesThe Gambling FilesInside Slot Game Design with Christine ParkhillIn this episode, Jon sits down with Christine Parkhill, the Chief Commercial Officer (CCO) of Just Slots, a slot game designer, to explore the fascinating world of online slot development. Christine shares how her team leverages data to create player-centric games and dives into the challenges and rewards of competing in a crowded market. From the psychology of play to the future of personalization, this conversation is packed with insights for anyone curious about the gaming industry.A huge high-five to Optimove for keeping this podcast alive and kicking! They’re all about turning customer data into ma...2025-01-141h 15The Gambling FilesThe Gambling FilesThe Bible Belt’s Gambling Conundrum with Alabama’s Josh MoonThis episode dives into the complexities and quirks of gambling legislation in Alabama, with investigative journalist Josh Moon sharing insightful stories and sharp commentary. Josh and host Jon (Fintan was away today) have a wide-ranging discussion, from the history of gambling in Alabama to the potential for transformative legislative changes. Josh Moon is an investigative journalist with the Alabama Political Reporter who loves tackling the tough questions and digging into the heart of the matterBig thanks to Optimove for sponsoring us! They’re the maestros of marketing, orchestrating campaigns that hit all...2025-01-0742 minThe Gambling FilesThe Gambling FilesBuilding a Business with Generative AI: Insights from Andrew CardnoIn this episode, Jon chats with Andrew Cardno, co-founder and CTO of Quick Custom Intelligence (QCI), about the groundbreaking ways AI and data activation are revolutionizing the gaming and resort industries. We’re thrilled to have Clarion Gaming as a sponsor, the go-to source for all things gaming and gambling! Their dedication to connecting businesses and fostering innovation makes them the MVP of the industry. Shoutout to Optimove, the superheroes of CRM marketing! They help businesses save the day with smarter customer insights and real-time decision-making powers. Big t...2024-12-311h 11The Gambling FilesThe Gambling FilesBetting Big on Africa: Insights from Tekkorp Capital’s Conor O'DonovanIn this episode, Jon and Fintan chat with Conor O'Donovan, African Partner at Tekkorp Capital, about navigating Africa’s diverse gambling markets. Conor shares insights into the challenges of market entry, the role of mobile money in the region’s growth, and Tekkorp’s strategy to create a unified, de-risked portfolio. With a blend of humor and deep expertise, the conversation highlights Africa’s complexity and promise in the global gaming industry.Thanks to Optimove for sponsoring this episode! They’re the marketing wizards who turn customer data into magical, personalized campaigns that drive real growth. We appreciate...2024-12-2452 minThe Gambling FilesThe Gambling FilesAI Meets iGaming: A Conversation with Optimove’s Motti ColmanIn this episode (The Gambling Files RTFM 190), Motti Colman, VP of iGaming at Optimove, joins Fintan and Jon to explore the intersection of AI and the gambling industry. They discuss how predictive modeling and hyper-personalization are transforming marketing strategies, improving customer experiences, and addressing responsible gambling concerns. In iGaming, players may think the big win is the highlight, but behind the scenes, it’s Optimove’s CRM software—that's the true MVP. With Optimove, you can juggle players, promotions, and data with the finesse of a Vegas croupier. Thanks Optimove, for being a sponsor. We owe you a stand...2024-12-1756 minThe Gambling FilesThe Gambling FilesBehind the Scenes of ICE Barcelona: A Conversation with Alex PrattIn this episode (The Gambling Files RTFM 189), Alex Pratt of Clarion Gaming and Jon Bruford discuss the monumental task of moving ICE to Barcelona and creating a globally immersive gaming experience.A warm shoutout to EveryMatrix. Their OddsMatrix Sports Betting Software Solutions delivers cutting-edge solutions for sportsbook platforms and data feeds, offering real-time and highly accurate data across a variety of markets. We’re proud to have such an innovative partner supporting the podcast!In the wild world of iGaming, a reliable CRM can feel like the holy grail. But thanks to Op...2024-12-1054 minThe Gambling FilesThe Gambling FilesTransformative Leadership with Paul Speirs-HernandezIn this episode (The Gambling Files RTFM 188), Jon speaks with Paul Speirs-Hernandez about leadership, communication, and cultural transformation. Paul shares insights from his two decades in the gaming industry and his leadership training initiatives, highlighting the importance of positivity and adaptability in personal and professional growth. Big thanks to EveryMatrix and their OddsMatrix Sports Betting Software Solutions! With industry-leading accuracy and a wide range of betting markets, you’re revolutionizing the sports betting space. We're lucky to have you as a sponsor!Clarion Gaming, you keep the dice rolling and the cards in play. Whether it’...2024-12-0354 minThe Gambling FilesThe Gambling FilesLet's Look Under The Bonnet of Gambling AddictionThis episode (The Gambling Files RTFM 187) features a conversation with Matt Smith, the Director of External Affairs for Bet No More, who shares his personal journey of recovery from gambling and alcoholism. Thanks to our amazing sponsor, EveryMatrix! Their OddsMatrix Sports Betting Software Solutions provides an unmatched number of betting markets, combined with real-time data you can trust. Whether you need full sportsbook services or just top-tier data feeds, they’ve got you covered!Let’s be real—while we discuss all things gaming, Clarion Gaming are out there championing businesses, connecting people...2024-11-2641 minThe Gambling FilesThe Gambling FilesFrom Player to Powerhouse: iGaming Leader Tips from Leo JudkinsIn this episode (The Gambling Files RTFM 186), Leo Judkins, a performance coach and iGaming leader, joins Fintan and Jon to discuss self-care and sustainable performance in iGaming. He also shares practical tips on how to manage distractions, prioritize tasks, and build healthy habits to achieve both personal and professional success. Shoutout to EveryMatrix for sponsoring this episode! Check out their OddsMatrix Sports Betting Software Solutions! Their accurate and real-time data truly sets them apart in the industry. Whether you’re a business or a bettor, their solutions can elevate your game!With Opt...2024-11-1951 minThe Gambling FilesThe Gambling FilesThe Role of Tech in Gambling Harm Minimization with Duncan GarvieJoin us in this episode (The Gambling Files RTFM 185) for a fascinating conversation with Duncan Garvie, a true pioneer in the online gambling industry. From his early days with ThePOGG.com to his current work with Bet Blocker, Duncan talks about the evolving landscape of online gambling, and how we can create a safer and more responsible industry for all. A huge thank you to our sponsor, EveryMatrix! They offer a sportsbook platform—OddsMatrix Sports Betting Software Solutions—that covers sports and esports, paired with real-time data and unmatched accuracy. Whether you're looking for complete solutions or speci...2024-10-221h 44The Gambling FilesThe Gambling FilesThe Science Behind Trade Shows in the Gaming Industry with Kate ChambersIn this episode (The Gambling Files RTFM 184), Jon Bruford and Fintan chat with Kate Chambers to discuss the science behind trade shows in the gaming industry. They explore the importance of evaluating trade show effectiveness, the changing landscape of events, and the power of partnerships and community.    We'd like to give a special shoutout to our sponsor, EveryMatrix, and to their OddsMatrix Sports Betting Software Solutions! If you're in the world of sports betting, their top-notch coverage and reliable data are second to none. With a wide range of markets and an unparalleled level of ac...2024-10-151h 16The Gambling FilesThe Gambling FilesFree-to-Play Casino Games for Healthier Habits with Sina AzeriIn this episode (The Gambling Files RTFM 183), Jon and Fintan talk with the CEO of Transform Gaming. They discuss the company's mission to create safer, free-to-play casino-style games for problem gamblers. They also explore how new technology could be used to detect risky gambling behaviors and offer solutions that promote responsible gaming.   Today’s guest is Sina Azeri, a man on a mission to help problem gamblers by creating safer gaming environments. With a passion for innovative technology, Sina is reshaping the gaming industry, one player at a time. Thanks to our new spo...2024-10-081h 03The Gambling FilesThe Gambling FilesBetting on Trouble: When VIP Gamblers Go Too Far, with Katherine SayreYou bet, we thank our sponsor, Optimove! We hit the ultimate payout with Optimove! With their CRM software, you’re not just tracking customers—you’re managing high-rollers and casual gamers with the finesse of a blackjack dealer. Now you can double down on personalized offers and never worry about going bust. Thank you Optimove for stacking the deck in our favor!   Also big thanks to our sponsor Clarion Gaming and ICE Barcelona 2025 for not only keeping the gaming world connected 365 days a year, but also for making sure Jon and Fintan can keep talking about i...2024-10-0158 minThe Gambling FilesThe Gambling FilesUse AI to Level Up Your Affiliate Game with Roo WrightLet’s take a spin and land on the perfect CRM marketing solution for iGaming—Optimove! Thanks to Optimove’s software, iGaming and Sports Betting operators can keep track of everything without rolling the dice. They make customer retention feel like hitting the jackpot every single day, and for that, we’re throwing confetti their way!    In this episode (The Gambling Files RTFM 181), Fintan interviews a seasoned affiliate marketer and entrepreneur to discuss his journey from building a successful bingo affiliate empire to founding BoostBox, a new AI-driven content creation tool for affiliates. Today’s gu...2024-09-241h 01The Gambling FilesThe Gambling FilesThe Evolution of Online Poker with Chris StraghalisHave you ever needed a toaster that also walks your dog? Yeah, us neither (well, maybe Jon). But you know what you do need? Optimove’s awesome CRM marketing solution. Also, you definitely need to check out Clarion Gaming’s cool network and brands. They actually make useful stuff for gamers!   How has the integration of AI changed the landscape of online poker? What is the future of poker in a world where technology, regulation, and player behavior are constantly evolving? In today’s episode (The Gambling Files RTFM 180), Fintan and Jon talk with po...2024-09-171h 32The Gambling FilesThe Gambling FilesRedefining Compliance: Isabelle Zanzer on Balancing Ethics and Profit in Gambling: The Gambling Files RTFM 179If we were forced to choose between Optimove and Clarion Gaming, we’d be screwed—because we can’t live without Optimove’s awesome CRM marketing solution or without Clarion Gaming’s cool network and brands. Hey sponsors, we see you, and we thank you.   Today’s guest is Isabelle Zanzer, a Regulatory Compliance Specialist and Sustainability Integrator with CompliancePlay, a regulatory consultancy firm for the iGaming industry.  Isabelle discusses her unique approach to compliance, focusing on solutions rather than simply saying no, and how her team works to help businesses thrive while meeting regula...2024-09-101h 28The Gambling FilesThe Gambling FilesIs AI Coming For Your Gambling Industry Job?: The Gambling Files RTFM 178Fintan and Jon were this close to broadcasting from a cardboard box when Optimove and Clarion Gaming burst in with their sponsorships, amazing CRM marketing solution (Optimove), and awesome multi-platform network of live and digital brands (Clarion Gaming). They’re the real MVPs—Most Valuable Podcasters!    How is artificial intelligence currently being used in gambling? Also, in the future, what do we have to look forward to (and to fear)?  Your hosts spoke with two AI/gambling experts to get some answers. Joining us for this episode is Mark Flores Martin (CEO of XGENIA...2024-09-031h 32The Gambling FilesThe Gambling FilesWhat Impacts will Thailand’s Legalized Casinos Have?: The Gambling Files RTFM 177 with Rosalind WadeJust when Jon and Fintan thought they had run out of brilliant yet awkward banter, Optimove and Clarion Gaming swooped in and saved the day! Faster than a speeding bullet, more reliable than a Wi-Fi connection, they’re the hero sponsors we all need!    Rosalind Wade is today’s guest. Roz is the CEO of Winna Media, which creates small, intimate, bespoke events that promote relationship building and networking (as compared to ginormous expos that often fail at actually building meaningful relationships between people). In a nutshell: * After talking about dehydrating beef i...2024-08-271h 05The Gambling FilesThe Gambling FilesCan Social Responsibility Thrive in Gambling? Malcolm Wilkinson Thinks So: The Gambling Files RTFM 176Three cheers to the peeps at Optimove and Clarion Gaming for helping The Gambling Files Podcast share our wisdom directly into your earbuds or onto your screens.    Today’s guest is Malcolm Wilkinson, the founder of We The Bookie, a socially responsible bookmaker. You might ask: How responsible are they? Well, at the end of each month, We The Bookie returns 50% of all gross revenue back to customers.  In a nutshell: * Jon learns that he’s got an avoidant attachment type of personality (whatever that is).  * How Clayton Christensen’s book, Th...2024-08-201h 32The Gambling FilesThe Gambling FilesOptimove Insights Post-UEFA Euro 2024: The Gambling Files RTFM 175Behind the scenes with gambling, what happened with the 2024 UEFA European Football Championship and England’s loss to Spain?   One of our wonderful sponsors—Optimove—provided us with this episode’s guest. But that doesn’t mean that we’re any less grateful to Clarion Gaming for also helping us bring you The Gambling Files Podcast.  Optimove’s Jonathan Collins joins Fintan in the Gambling Files studio today. Our guest is a Strategic Services Team Leader at Optimove, a leading customer relationship management (CRM) and marketing automation platform that we unabashedly recommend to everyone, but es...2024-08-1338 minThe Gambling FilesThe Gambling FilesUnderstanding Problem Gambling Statistics with Melanie Ellis: The Gambling Files RTFM 174Have you clicked on our sponsors yet? Don’t do it. Optimove is here, and Clarion Gaming is here. Whatever you do, don’t click on ’em, thanks. (Please let us know if our reverse psychology worked on you ... or didn’t!)    The UK’s Gambling Commission recently released some statistics on the prevalence of problem and at-risk gambling. What do these stats mean? And how are these stats different from the results of previous studies?  Returning to the show to discuss these messy numbers is Melanie Ellis, numbers whiz and gambling regulatory lawyer for No...2024-08-061h 12The Gambling FilesThe Gambling FilesEarning revenue from markets you don’t even operate in, with Björn Nilsson: The Gambling Files RTFM 173Thanks to our awesome sponsors Optimove and Clarion Gaming for helping us bring The Gambling Files Podcast to you.    In this episode, Jon, Fintan, and their guest Björn Nilsson explore options for companies that have no operations or legal footprint in particular regions of the world, yet can still earn revenue related to traffic exchanges between brands in different markets. With over 20 years in the online gaming industry, Björn is the CEO of FTDx, a platform that converts visits from regions outside your business scope into revenue. In a nuts...2024-07-301h 02The Gambling FilesThe Gambling FilesMarketing trends & layoffs in gaming, with Paul Sculpher & Harry Lang: The Gambling Files RTFM 172Thanks to our awesome sponsors Optimove and Clarion Gaming for helping us bring The Gambling Files Podcast to you.    In this episode, we chat about important stuff, like Dutch clogs, James Bond, secret super yachts, and knitting. Occasionally, we even talk about gambling. Oh, and we’ve also got two guests on today’s show—Paul Sculpher and Harry Lang.  Paul is a consultant who works on existing and proposed casino projects all around the world.  Harry is a marketing guru who transforms digital B2C, D2C, and B2B brands. 2024-07-231h 07The Gambling FilesThe Gambling FilesChristina Cook’s mission: Help Women with Gambling Addiction: The Gambling Files RTFM 171Thanks to our awesome sponsors Optimove and Clarion Gaming for helping us bring The Gambling Files Podcast to you.    This episode opens with tales of accidentally sending very personal messages to colleagues. Oops.  That silliness out of the way, Jon and Fintan get into the heart of the episode—a chat with Christina Cook, a compulsive gambling addict who is living in recovery and is three years gambling-free. In a nutshell: * Christina shares her personal story of being a gambling addict in recovery, starting with occasional visits to a nearb...2024-07-161h 12The Gambling FilesThe Gambling FilesDouble episode – Naomi Barton talks iGB Live! and Sarah Ramanauskas has the tools to fix RG - and much more!We bring The Gambling Files Podcast to you thanks to our kind, generous and loving sponsors Optimove and Clarion Gaming. We kick off with Jon and Fintan joined by Naomi Barton, portfolio director at Clarion Gaming. They discuss the upcoming iGB Live! event in Amsterdam and the plans for the event in London in 2025. They also talk about the importance of face-to-face networking in the iGaming industry and the various activities and parties that will be taking place at the event. The conversation also touches on running as a way to balance a busy life and the...2024-07-021h 26The Gambling FilesThe Gambling FilesOptimove's Pini Yakuel talks 'the positionless marketer': The Gambling Files RTFM 165Special thanks as always to our two top of the league sponsors, Optimove and Clarion Gaming. Both utter legends and, funnily enough – total coincidence, too – Optimove’s CEO and founder is on this episode! First up there is a short intro, in which both Jon and Fintan completely lose it because of some inappropriate comments [0:00 – 6:05]. And they’re comments for which Fintan certainly apologises. Then we meet Pini Yakuel, of Optimove CEO fame. Our conversation covers a wide range of topics, including the OptiMove Connect event, the concept of the positionless marketer, the impact of AI and no...2024-06-121h 07The Gambling FilesThe Gambling FilesKen Robertson's Marketing Masterclass: How Paddy Power won everythingWe don’t know which is Starsky and which is Hutch, to be honest, but our glorious sponsors Optimove and Clarion Gaming are the crime-fighting duo we would all like to be when we grow up. After a brief introduction with Jon and Fintan [0:00 – 9:44], they’re joined by a genuine superstar guest: former PaddyPower Head of Mischief Ken Robertson (now founder and CEO of The Tenth Man), who regales the pair with tales of derring-do and madness from a time of huge creativity and (relative) freedom in gambling marketing. This is genuinely one of our favourite episodes ever...2024-05-141h 14The Gambling FilesThe Gambling FilesRTFM 158: Fints and Jon talk NEWS!The true heroes of our story are the magnificent sponsors Optimove and Clarion Gaming. We love you in a fraternal but very real and very lovely way. In this episode, Jon and Fintan have a casual conversation about various topics, including books, unions, and the challenges faced by Atlantic City. These challenges include the potential impact of a New York City casino, which is a biggie. Oh, and Jon’s therapist has retired, so there is a decent chance the podcast might be his new therapist. In a nutshell: Atlantic City is facing challenges du...2024-04-2555 minThe Gambling FilesThe Gambling FilesRTFM 155: Fintan and Jon discuss the week's gambling newsAs ever, huge thanks, virility and blessings bestowed on our benevolent sponsors Optimove and Clarion Gaming. We love you bigly. In a side-step from the norm, Fintan and Jon discuss the news among themselves, focussing mainly on recent events around Bally’s, the Chicago casino plan, and a potential takeover, and also a lawsuit being brought against AC gambling resorts for alleged price collusion. We also discuss various topics including Easter celebrations, the challenges of being a parent, the high severance packages of top executives, and more. We also explore the idea of joint ventures between online op...2024-04-0453 minThe Gambling FilesThe Gambling FilesMichael Schaus explains F1 failings, Vegas cigar bars and much moreAs ever, huge thanks to our benevolent sponsors Optimove and Clarion Gaming. WE LOVE YOU. It’s a step into the Twilight Zone this week – Fintan hosts without Jon! He is here for the intro, though, sadly, in which he explains apropos of very little to Fintan about how some movies were blockbusters on video after doing nothing in cinemas [0:00 – 22:03]. Fintan is joined by guest Michael Schaus of Schaus Creative to discuss the impact of Formula 1 (F1) in Las Vegas, following Michael’s recent op-ed piece in The Nevada Independent. They explore the evolution of Las Vega...2024-03-281h 05The Gambling FilesThe Gambling FilesAlan Hardacre talks public affairsWe kick off, as ever, with some chit-chat between Jon and Fintan [0:00 – 9:23] about stuff, and things. They definitely mention our excellent sponsor overlords though, Optimove and Clarion Gaming. Then they are joined by the most excellent Alan Hardacre, a public affairs consultant with extensive experience in the gambling and tobacco industries. Alan explains the role of public affairs in the gambling industry and how it shapes government relations pro- and reactively. It’s Alan’s opinion that organisations should seriously consider investing in public affairs as part of their team. We also get in to lobbying and the im...2024-03-191h 16The Gambling FilesThe Gambling FilesJon Bourke talks psychographics, first-party data monetization and moreA teeny tiny intro as it’s just Bruford this episode [0:00 – 2:38]. Pretty sure he mentions our excellent sponsor overlords though, Optimove and Clarion Gaming. WE LOVE THEM. Jon is then joined by Jon Bourke, CEO of Encompass Digital and Value Privacy, here to discuss the monetization of first-party data and the power of personalization in the iGaming industry. The Bourkemeister also introduces a brand-new buzzword to the podcast: psychographics! Jon explains the concept of psychographics and how it can be used to influence behaviour and encourage brand engagement. Bourke emphasizes the importance of creative messaging in attracting and...2024-03-141h 00The Gambling FilesThe Gambling FilesAlex Pratt talks ICE success, Barcelona and more We begin with idle chit-chat between Jon and Fintan [0:00 – 7:43] some of which may involve beautiful sponsors Optimove and Clarion Gaming. They’re just so wholesome and virile! Then the chaps are joined by Alex Pratt, MD of Clarion Gaming, to discuss various topics related to the gaming industry. The conversation covers the genius business decision to sponsor the Gambling Files podcast, the subsequent success of ICE London, the impact of the event on the city, the importance of event staff, the plans for moving ICE to Barcelona, the acquisition of Global Gaming Business, and future plans for ICE...2024-03-131h 10The Gambling FilesThe Gambling FilesCharles Cohen explains: it's not 'affordability', and moreWe begin with more small talk between Jon and Fintan [0:00 – 14:00] some of which may involve premier sponsors Optimove and Clarion Gaming. They’re just so hot right now! Another returning guest this episode, it’s the brilliant Charles Cohen of Department of Trust fame. We do start this one – and it’s on Charles – talking about Ludlow and its influence on video games despite being in the arse-end of nowhere. But then we get into it: frictionless affordability checks. Charles explains that these checks are aimed at identifying financial vulnerability rather than determining what individuals can afford, and we discu...2024-02-291h 08The Gambling FilesThe Gambling FilesHoward Stutz on the evolution and future of Las Vegas: RTFM 141Jon and Fintan are joined in a star-studded intro this episode – it’s a bit like guest stars coming on Kojak, I suppose, or one of those Agatha Christie movies from the 1970s where it’s got all the big names in – as they’re joined by two of podcast sponsor Clarion’s top cheeses. Sadie Walters is the genius behind ICE Vox, and Andy Ventris is ICE Event Director. They discuss whether books are available outside London, how keeping a good work-life balance results in a healthy head of hair, and more! Not least the highlights you can expect to se...2024-01-311h 26The Gambling FilesThe Gambling FilesStatsDrone's John Wright talks about business intelligence and data for affiliates. And other stuff.First up, it's Fintan and Jon, with Fintan scaring the jeepers out of Jon with some of the ghostly experiences from his life. WOOOOOOOOOOOO. Then Jon tries to tell the Mayfair Sex Bus story AGAIN, but luckily Fintan stops him in time [0:00 - 22:31]. Then there's some other talk about stuff and things. Then we meet guest John Wright, CEO and co-founder of StatsDrone. John discusses the challenges and opportunities in affiliate marketing reporting, highlighting the lack of API and real-time reporting in affiliate software, which hinders affiliates' ability to optimize their campaigns effectively. John emphasizes the importance...2023-12-071h 11The Gambling FilesThe Gambling FilesGermany update with Michelle Hembury: RTFM 134 First up there's some chit-chat between Jon and Fintan, discussing the Sands/Mavericks deal and the comedy ruin that is Jon's personal life. Jon has also recorded – in the style of a professional agency – some new ads for BWise Media and Clarion Gaming, our benevolent and virile sponsors [0:00 – 21:16]. Then we're joined by returning guest Michelle Hembury, a lawyer at Melchers Law Firm in Germany, to discuss the ongoing debate about the size of the black market in the German gambling industry. She also talks about the Lottoland case currently before the European Court of Justice and the potent...2023-11-301h 01The Gambling FilesThe Gambling FilesArmalytix's Jeremy Lever talks about frictionless checks, open banking and much more: RTFM 130The intro on today's episode is, to quote Ned Ryerson, "a doozy". Jon and Fintan talk about running a bit, as Fintan has a race this weekend; they also get into the socialist tendencies of orca pods, and... well, it just goes everywhere. Jon also shares one of his favourite-ever stories [0:00 - 42:36]. Then the chaps are joined by Armalytix' Jeremy Lever; Jon also incorrectly states that he's the only guest this week, sorry Layla. He got confused! Jeremy talks about a really hot topic – open banking, frictionless checks, and what we could and perhaps should be doing. Wh...2023-11-031h 38The Gambling FilesThe Gambling FilesSkyBet's Layla O'Hara talks about developing Acca Freeze and moreFirst up, Jon and Fintan talk about some things, and some other things, while thanking our corporate overlords at Clarion Gaming and BWise Media [0:00 - 7:56], then they're joined by the immensely excellent Layla O'Hara of SkyBet fame. You go along thinking some things can't change, they are already optimised, and then BAM – Acca Freeze pops up and changes the landscape. Layla was the creative brain behind their recent Acca Freeze initiative, and she tells us how she got to where she is, how developing new ideas within a gambling giant works, and much, much more [7:57 - 51:26]. We al...2023-11-0152 minThe Gambling FilesThe Gambling FilesWPA's Scales and Craigie talk the treatment of women in poker roomsJon and Fintan talk a little bit in the intro. Not too much, though [0:00 - 4:21], but they do shoehorn in mentions of podcast sponsors BWise Media and Clarion Gaming, of course. Then it's Jon flying solo in the company of the excellent Rebbecca Scales and KerryJane Craigie. Rebbecca has been a part of the Women's Poker Association's growth for some time, while Kerry Jane has recently been voted on to the organisation's board, while also serbving as Director of Poker Operations at London's much-loved Hippodrome Casino. They discuss issues with getting womeon in the door for poker...2023-10-2642 minThe Gambling FilesThe Gambling FilesRivalry's David King talks player experience, chickens and much more First up, Jon and Fintan discuss their recent elevation to the upper echelons of the podcast charts in various countries [0:00 - 15:07]. Madness, I know, but they say it's good for such excellent sponsors as BWise Media, and Clarion Gaming - both giants in their respective fields. Then the gents are joined by David King, Chief Product Officer at Rivalry, who Fintan goes full fanboy over. David discusses the innovative approach that Rivalry takes to esports betting and casino gaming, how Rivalry has been able to appeal to the millennial and Gen Z audience by understanding the esports c...2023-10-241h 15The Gambling FilesThe Gambling FilesJen Gaynor's Vegas Update – strikes, sports, Spheres and moreFirst off, thanks - big, big thanks - to our sponsors Clarion Gaming and the excellent BWise Media, new kids on the block for sponsors and we will tell you more about them next episode... The chaps kick off with Jon talking about his dream of seeing The B-52s in Vegas, plus talk of the disturbing issues reported in Australia with gambling issues in young people, in ammong the usual babble and burble [0:00 - 26:43]. High-flying Las Vegas lawyer Jen Gaynor (of jgaynorlaw.com) joins Jon and Fintan to discuss what's going on in the...2023-10-041h 18The Gambling FilesThe Gambling FilesSteve Ruddock talks Florida, and sweepstake madness "All fantasy sports products are sports betting, but not all sports betting is fantasy sports." - Steve Ruddock We kick off with a conversation about corporate overlords Clarion Gaming and how a non-bouncy floor is conducive to a happy gaming event [0:00 - 17:18], among other things of course. And we allude to something Fintan learns in the upcoming talk: did you know what a proboscis is?  Then Jon and Fintan speak with Steve Ruddock about complexity of online gambling laws in the US, which vary from state to state. They also explore the legal gray area o...2023-09-281h 07The Gambling FilesThe Gambling FilesDavid Danzis talks Atlantic City, and hiding problemsWhy hello! Welcome to The Gambling Files podcast, sponsored by those fine folks at Clarion Gaming. Come and meet your hosts, Fintan Costello and Jon Bruford. Ah, here they come now; and you can hear Jon lure Fintan into a book-related trap using only a true story as bait [0:00 - 6:26]. Then we meet David Danzis, writer for PlayNJ.com, who explains why the supposed success story of Atlantic City's post-COVID recovery is not all it appears to be [6:27 - 38:58]. Enjoy the episode!2023-09-1239 minThe Gambling FilesThe Gambling FilesDmitry Belianin talks Growe, Pari, his path and much moreIt's quite a long episode this week, but there's just the one so maybe you could listen in bite-sized chunks. Oh, and we also officially welcome our new corporate overlords podcast sponsor, Clarion Gaming. In the intro, Jon and Fintan discuss what's going on at the moment in the world and the industry, a glance at the UAE and InTouch issues that have popped up in the news, that kind of thing [0:00 - 32:31]. Then they're joined by star guest Dmitry Belianin, CCO of Growe, who talks about his path to this point, the PariMatch days and much...2023-09-051h 58The Gambling FilesThe Gambling FilesFintan and Jon discuss MGMBetMGM in the UK and moreIn a late flurry after they realised neither one had booked a guest, Fintan and Jon discuss some of the industry's hot recent stories, starting with BetMGM - or is it MGMBet? - deciding to launch in the UK. What the... Also discussed are ICE relocating, plus Stephen King's books when he got sober, never having your phone off silent, and more.2023-08-2254 minThe Gambling FilesThe Gambling FilesCody Luongo on THAT Roblox storyFirst up, Jon and Fintan explain why Saipan is amusing to many Irish people, and talk about other bits and bobs [0:00 - 21:06]. Then it's time for Cody Luongo, who joins us from his Sharpr Newsletter, which explores the junction between gaming and gambling, and so inveitably hits eSports. But today we're talking about the story that Cody broke a couple of weeks ago about Roblox and illegal, under-age gambling in the game. It's an absolutely bonkers and stunning story, and we are delighted to have Cody come on and explain the ins and outs of it [21:07 - 1:09:57...2023-08-031h 09The Gambling FilesThe Gambling FilesLewis Civin talks DeepCI and moreFirst up, Jon and Fintan talk about stuff, and things [0:00 - 12:52]. Then, DeepCI's Lewis Civin joins Jon and Fintan to talk about the company's work in the affiliate space. It's a bit mindblowing – I mean, how often do you hear about really new stuff? [12:53 - 59:00] Also, TIN CUP, and the vagaries of New Zealand cinema crop up.2023-07-2559 minThe Gambling FilesThe Gambling FilesAlex Dixon talks non-profit casinos and DE&IWe kick off with Jon and Fintan talking nonsense [0:00 - 12:51] but then... drum roll please... Superstar guest Alex Dixon joins the chaps to discuss non-profit casinos in North America. Alex is the CEO at DRA, based in Dubuque, Iowa, and he's part of an organisation making this a reality [12:52 - 01:11:03]. It's a brilliant concept, and it's going to catch on, we reckon. We also talk about DE&I and Alex's capitalist take on that will have everyone wondering why they haven't embraced it already. Alex blew us away, we think it's a great episode and you'll all be fans...2023-07-191h 11The Gambling FilesThe Gambling FilesDan Stone speaks! Sportingtech legend reveals ALL!We open with Jon and Fintan laughing quite a lot at Jon's Short Man Syndrome [0:00 - 17:01]. FINALLY the episode we have all been waiting for, Dan Stone of former corporate overlords Sportingtech! Dan talks about his 'career' to date, his time in events, and much much more [17:02 - 1:30:35]. Jon shares some stories from when he used to drink and all conclude it's probably best that he doesn't drink any more.2023-07-131h 31The Gambling FilesThe Gambling FilesMichelle Hembury brings a Germany updateJon and Fintan talk bits and bobs to begin with [0:00 - 16:34], including a bit of this and that; then they are joined by superstar German lawyer Michelle Hembury of Melchers, who discusses changes afoot in German gambling law and regulation, plus the ripples from recent happenings in Malta, and mass suits against gambling companies [16:35 - 59:11]. Jon also tells a couple of fairly crappy jokes.2023-07-1159 minThe Gambling FilesThe Gambling FilesJohn Holden talks sports betting taxes, stadia and moreFintan and Jon discuss stuff and things, and Jon doesn't tell any discriminatory jokes because he's an adult [0:00 - 16:54] We – well, Jon – welcome John Holden, Associate Professor at Oklahoma State University, to discuss that alarming tax number that came out of Kansas post-Super Bowl, how this happens and how it blots the industry's otherwise blemish-free record; we also discuss sports stadia, and whether Fintan exists or not [16:55 - 1:06:47].2023-07-051h 07The Gambling FilesThe Gambling FilesTom Farrell talks Clearstake, onboarding and stuffFirst off, Jon and Fintan talk guff [0:00 - 10:54] but it's mercifully brief. Then the chaps are joined by ClearStake CMO Tom Farrell, who Fintan worked with in a past life. Tom discusses... Well, lots of stuff, but onboarding issues, banking issues, open banking, that kind of thing. You get the idea. [10:55 - 54:00]2023-06-2754 minThe Gambling FilesThe Gambling FilesAntti Koivula updates us on FinlandSo, Jon and Fintan in the intro, as ever [0:00 - 17:42] but then Jon has to leave as his hair transplant is not taking root as it should; the guy Fintan recommended isn't what he was led to believe, despite sterling work on Fintan. Then the excellent and very knowledgeable Antti Koivula, legal advisor at Legal Gaming Attorneys At Law, talks to Fintan about what's going on in the country. Spoiler alert, it's a lot of stuff right there. Antti has also kindly shared some links with us for some of what is discussed, for context: 2023-06-201h 05The Gambling FilesThe Gambling FilesGavin Isaacs talks Vegas, IGT/L&W, chit-chats industry and moreIn this HUGE landmark episode, Fintan and Jon are joined by a very special guest in the form of Gavin Isaacs. Well, kind of. Hang on. So, Fintan and Jon recorded the intro, the usual frippery [0:00 - 20:06], but Fintan is sadly missing from the talk with Gavin as he was simply too 'ill' to be able to do the recording. Everyone involved understood and were both forgiving and empathetic to his plight. Anyway, then it was time for superstar DJ Gavin Isaacs to chat to Jon about his role in the megastar line-up at Games Global, what's...2023-06-151h 17The Gambling FilesThe Gambling FilesPaul Sculpher talks table tightening and moreJon and Fintan kick off discussing the recent OpenBet/Neccton deal, and Jon's sudden free time [0:00 - 14:45]. We are then joined by corporate overlord Paul Sculpher of www.grs-recruit.com (for all your gambling industry recruitment needs) [14:46 - 1:15:50] who discusses the tightening of table odds in Las Vegas, and why it happens, what it means for the odds, and player perception. And lots of other things too.  Enjoy the episode!2023-06-141h 15The Gambling FilesThe Gambling FilesFitzdares CEO Will Woodham talks like a legendThis week's intro features Jon and Fintan discussing a reader-proposed idea that firms could be taxed on the proportion of staff in the taxing country to promote hiring and keeping skilled teams in the licensed country. Would it work? We find out, kind of [0:00 - 20:38]. Then up steps the venerable Will Woodhams, CEO of everyone's favourite bookmaker and more, Fitzdares. If ever bookmaking were sexy, these guys are the ones making it that way. RAWR. Come and get your listen on [20:39 - 1:16:24]. 2023-06-061h 17The Gambling FilesThe Gambling FilesJennifer Gaynor on Vegas: F1, MGS, the A's, revenues and WynnAnother thankfully relatively brief intro [0:00 - 13:04], then Jon and Fintan are joined by Las Vegas resident and super-lawyer Jennifer Gaynor. They discuss all things Vegas, including the success of turning the city into a truly all-encompassing experiential venue, the sports teams, the F1 race, the new beach ball event venue (MSG? You know the one. A big ball thing), cannabis, the 25th straight month of $1bn+ revenues, and Wynn's look to the UAE [13:05 - 1:17:25]. We go far and wide, as you might expect.2023-05-041h 17The Gambling FilesThe Gambling FilesRon Atzmon of AU10TIX talks KYC and much moreThis week, Jon tells Fintan about some stuff that's coming up for him, which is rather exciting [0:00 - 20:05], before the chaps are joined by the effervescent Ron Atzmon who talks KYC, payments, technology and much more. He also explains why Tina Turner is a queen, and tries to convince Jon that Return of the Jedi is the best Star Wars film. Yeah, right. Like that's a thing. [20:06 - 1:15:46]. Enjoy the episode, Ron is a character! In a good way. 2023-04-261h 16The Gambling FilesThe Gambling FilesMel Ellis talks UK record fines and language, plus cakeFintan and Jon do, sadly, get up to some waffling in this intro; it encompasses the previous episode and how Jon's hair plugs are doing, what happened to Dakky after his op, Joe's birthday, and Heathers: The Musical [0:00 - 30:56]. Then the Very Reverend Melanie Ellis, partner at Northridge Law joins the chaps to discuss both the language of a recent release by the UK Gambling Commission, and the huge fine levied against William Hill this week [30:58 - 1:37:22]. Mel also reveals she bakes her own favourite pastry, which blows Fintan and Jon's minds. Also, the URL...2023-03-291h 38The Gambling FilesThe Gambling FilesAffiliate Marketing Discussion between Fintan & Kim LundSo Jon is off doing some medical tourism stuff in Manila and Fintan is left to press the buttons AND ask questions at the same time. Kim Lund CEO & Founder of Aftermath Interactive joins fintan to discuss, debate and chat about his thoughts on affiliate marketing and how he thinks things should be done. Big thank you to Paul and Steven at Gaming Recruitment Solutions for their on-going support of the podcast, check them out for your gambling industry recrutiment needs! The Gambling Files podcast is part of +More.Media    ...2023-03-211h 22The Gambling FilesThe Gambling FilesSebastian Paris talks Bwise, ICE service and moreIt's a glorious second episode for the week, with Jon and Fintan on intro duties which take in - somehow - parenting, therapy, and executive recruitment [0:00 - 28:56]. Then they welcome top guest Sebastian Paris, COO of Bwise Media who comes to discuss his recent thought provoking LinkedIn post about ICE and the issues he had there. But as ever, the conversation takes many, many turns [28:57 - 1:32:35]…2023-03-091h 32The Gambling FilesThe Gambling FilesFintan talks BGC and moreAn episode with a difference. First, the intro is Jon and Corporate Overlord Paul Sculpher of Gaming Recruitment Solutions (www.grs-recruit.com) who discuss some recruitment stuff, some cake-related things, all sorts [0:00 - 20:53]. Then our guest Fintan turns up, to discuss the news of the day. In this episode we actually explore a subject and research in real time, and you will hear the horror unfold as we look at the Betting And Gaming Council's latest press release [20:54 - 1:05:49]. You can see the release here and you can see the relevant page on the Gambling Commission website...2023-03-011h 06The Gambling FilesThe Gambling FilesBonus abuse: Ed Dickerson talks Greco, Fintan talks hamsterWell, a second superlative episode in a week. What a time to be alive! Fintan and Jon begin by talking about whether or not hamsters might be delicious, among other things, in a tightly-scripted opening exchange [0:00 - 17:12] before being joined by guest Ed Dickerson. Ed joins us from Greco, a company fighting bonus abuse in the industry and tells us his poacher-turned-gamekeeper tale. It's a great episode, Fintan nerds out and we learn whether Greco is named for former early 90s teen idol Richard Greco, or some more spurious reason [17:13 - 1:22:12].2023-02-161h 22The Gambling FilesThe Gambling FilesJamie Salsburg talks branding RG and much moreWhat an episode this week... It kicks off with Fintan and Jon discussing their first-ever in-person meeting, which happened at ICE; they also discuss ICE itself, and how Jon thought Fintan would be taller. Conversation switches to the cost of things for exhibitors/price gouging as highlighted in a recent LI post [0:00 - 26:52]. Then in swishes guest Jamie Salsburg to talk SMACK. We get into the branding of RG, why sometimes it's just completely unsuccessful and what can be done about that; we even get into the role of parenting on the next generation of players could mean. This...2023-02-141h 38The Gambling FilesThe Gambling FilesPaul Sculpher of Gaming Recruitment Solutions talks... recruitment!Jon gets proper told off by Fintan, who explains that the term Insect Overlord is not nearly as flattering as he thinks it is [0:00 - 14:45]. Then, our new overlord joins us from his recruitment castle in the shape of Paul Sculpher of GRS-Recruit.com, to talk about his many years in the industry and the hazards of recruitment [14:46 - 1:01:06]. Jon and Fintan chip in with some horror stories of their years of being headhunted (Fintan) and unemployable (the rest of the team).2023-01-181h 01The Gambling FilesThe Gambling FilesPhil Pearson talks '23 predictionsFinally we reach the end of season 1 with the 69th episode, as our own small tribute to Bill & Ted. It's a big episode, kicking off with Fintan and Jon discussing all sorts of stuff, and Jon revealing he was once interviewed by the police over a serious allegation [0:00 - 32:24]. We then meet our guest, to discuss 2023 predictions with WhiteLabelCasinos.com CEO Phil Pearson, including what will happen to... well, pretty much everything [32:25 - 1:46:14]. It's a wide-ranging conversation, and Jon has kindly left all of Fintan's technical issues in there for your enjoyment.2023-01-111h 47The Gambling FilesThe Gambling FilesMelanie Ellis talks new UK overlords, and the Gambling CommissionDid you know this podcast is sponsored by Sportingtech? It is! In this new shorter episode format, Jon discusses the big changes in gaming in his 17 years at Casino International. Plus, this episode Jon and Fintan are joined by Her Excellence Melanie Ellis, Partner at Northridge Law. Mel discusses the new English Prime Minister and what the appointment might mean for the industry, then Fintan asks a sensible question and Mel gives another brilliant answer. Apologies for this episode coming out late, Jon had multiple deadlines this week... Sorry!2022-09-091h 01The Gambling FilesThe Gambling FilesEarle G Hall talks cashless; Fintan and Jon talk ICE and more – RTFM 30Fintan's return was only partial, it seems; he's here for the intro today, but not the interview. *sigh* He's getting too big for us I think. Anyway, he and Jon discuss the recent ICE show, and The Casino Awards [0:00 - 28:45], then Jon is joined by Earle G Hall to discuss cashless gaming. Earle is a part of the GSA and is also CEO of AXES, so he speaks with authority to enlighten us to the issues that surround the adoption of cashless, why it should happen, and what to be wary of when it does [28:46 - 1:48:17]. It's another winner.2022-04-201h 49The Gambling FilesThe Gambling FilesMichelle on Germany; Dr Auer on game mechanics; Fintan on MdS - RTFM 29FINTAN RETURNS! This must be what it was like making Lord of the Rings. Intro chit-chat with a dash of ICE is at the beginning [0:00 - 13:45], then we are joined by Michelle Hembury of German law firm Melchers to discuss just what's gone wrong with the regulatory side of gambling there [13:46 - 38:02]. Dr Michael Auer returns too, discussing his academic paper on the impact of game mechanics on problematic gambling behaviour, in a truly exceptional study using real player data [38:04 - 1:18:14]; finally, Fintan tells us about his adventures while he was off getting a tan in the Sahara [1:18:15 - 2:14:06...2022-04-122h 14The Gambling FilesThe Gambling FilesPaul Ryder talks The Casino Awards, Jon talks crapJon - still on his lonesome - finds the time to talk to himself about the genius of using the ampersand/and in a company name [0:00 - 5:44], and complains about having a sore throat. Then he's joined by the one and only guest this week, Casino International publisher Paul Ryder, who's here to discuss next week's Casino Awards, and to explain why they're not crap [5:45 - 46:09].2022-04-0646 minThe Gambling FilesThe Gambling FilesGordon Moody world first, Rob Davies has a book – RTFM 26Another twofer, as our American cousins say; Jon and Fintan meet two guests but it's two superb guests. First they talk smack [0:00 - 9:23]. Then the brilliant Harp Edwards explains the work at Gordon Moody, where she works on the world's first ever residential treatment centre for women with gambling problems. This could be industry-changing, and it's a great listen [9:24 - 1:01:47]. And the data! Second, we have The Guardian's Rob Davies talking about his recent book, Jackpot: How Gambing Conquered Britain. It's a wide-ranging conversation with a very smart and funny man [1:01:48 - 2:18:55].2022-03-222h 19The Gambling FilesThe Gambling FilesSecurity with Synectics, Ontario with the Canadian Gaming Association – RTFM 25Just two guests this week but we're pretty sure the show is a winner. Jon and Fintan talk smack [0:00 - 18:28], then get comfortable with David Aindow of Synectics to chizzle-chazzle about security, the cloud, data sharing, and all kinds of things [18:29 - 58:44]. And then Jon mocks Fintan and gets his chat on with Paul Burns of the Canadian Gaming Association to talk about Ontario opening up and what's going on there [58:46 - 1:50:53]. Not to be missed, in our not-very-humble opinion.2022-03-151h 51The Gambling FilesThe Gambling FilesUS Sports betting predictions, Chicago status - TL;DRJon – no Fintan, he's just got too big for the show, I'm expecting a spin-off any day now – has a chat with Steve Ruddock of Betting USA and Gaming Law Review about his predictions for the Sports Betting market in the US for 2022 [0:00 - 04:49], then catches up with Tom Nieman to talk about Tom's home town Chicago and what's going on with the casino process there [04:12 - 09:48]. Penultimate episode before Christmas and, well, it's a gift...2021-12-2110 minThe Gambling FilesThe Gambling FilesThe Gambling Files - RTFM 7: G2E, NCPG, & Buzz Bingo rocking itThis week's deeper dive is another peach. RX's Korbi Carrison, Event Director for G2E joins Jon and Fintan to talk shop (0.00-29mins), plus Keith Whyte drops in for an illuminating chat about the National Council on Problem Gambling and their work in the US (29:10-1:26.11), and how the market is opening faster than anyone can react. Finally we speak to the brilliant Harry Lang about his innovative marketing work for Buzz Bingo (1:26.15-end).2021-10-201h 56The Gambling FilesThe Gambling FilesThe Gambling Files - TL;DR 7: G2E, NCPG, Buzz Bingo rocking itRX's Korbi Carrison, Event Director for G2E joins Jon and Fintan to talk shop, plus Keith Whyte drops in for an illuminating chat about the National Council on Problem Gambling and their work in the US, and how the market is opening faster than anyone can react. Finally we speak to the brilliant Harry Lang about his innovative marketing work for Buzz Bingo.2021-10-1907 minThe Gambling FilesThe Gambling FilesRTFM 3Fintan Costello and Jon Bruford talk with David Bartram of cryptogamblingnews.com to discuss NFTs, Zed.Run and crypto gambling while the very reverend Gavin Isaacs tells us what he's up to and explains the guts of a SPAC. Not to be missed.2021-09-241h 10The Gambling FilesThe Gambling FilesTL;DR 3Fintan Costello and Jon Bruford talk to David Bartram of cryptogamblingnews.com discusses NFTs, Zed.Run and crypto gambling while the very reverend Gavin Isaacs tells us what he's up to and explains the guts of a SPAC. Not to be missed.2021-09-2122 minThe Gambling FilesThe Gambling FilesRTFM 2Fintan Costello and Jon Bruford talk to Jennifer Gaynor about the recovery of Las Vegas and how it's going; to Alex Barter about the status of the watch as the modern pissing contest; and to The Guardian's Rob Davies about the recent sale of William Hill's non-US estate to 888. It's a doozy.2021-09-161h 20The Gambling FilesThe Gambling FilesTL;DR 2Fintan Costello and Jon Bruford talk to Jennifer Gaynor about the recovery of Las Vegas and how it's going; to Alex Barter about the status of the watch as the modern pissing contest; and to The Guardian's Rob Davies about the recent sale of William Hill's non-US estate to 888.2021-09-1518 minThe Gambling FilesThe Gambling FilesRTFM 1aThe deeper dive. We welcome guests Tom Nieman, discussing the ramifications of recent elections in Japan for the IR bids, plus Ros Wade and Sharon Singleton from AG Brief discussing the industry through the Philippines, and the potential Boracay development. Finally, our own Fintan Costello taslks about potential regulatory changes in Australia, while looking sideways at Spain, Sweden and Germany's recent iGaming mis-steps.2021-09-091h 25