Jorge Luis Pando - Podcast Details

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Think Like Amazon#38: “You’re Thinking Too Small”: How to Truly Innovate with Steve HuynhMost people think “Think Big” means adding features or scaling up. Steve Huynh, an 18-year Amazon veteran turned content creator, says that’s a trap. In Part 1 of this conversation, Jorge and Steve unpack why real innovation starts with challenging assumptions, not building bigger versions of what already exists.They explore the Amazon mindset behind true invention, the underrated power of clear writing, and how to develop “Think Big” as a career superpower.Whether you're growing your Amazon career or building something new, this episode will reshape how you think about innovation. 2025-06-2435 min

Think Like Amazon#37: Amazon’s Secret Framework for Innovation with Marcelo CalbucciWhat if Amazon’s innovation edge came not from big ideas, but from writing them down? In this episode, Jorge sits down with Marcelo Calbucci, former Amazon Director and author of The PRFAQ Framework, to unpack the writing-first approach Amazon uses to launch new products. They explore why the PRFAQ (Press Release + FAQ) is more than a document. It’s a mindset that drives clarity, focus, and customer obsession. Whether you're building a product, navigating your Amazon career, or leading a team still stuck in PowerPoint, this episode is packed with practical insights. You’ll learn h...2025-05-2034 min

Think Like Amazon#36: Single-Threaded Leadership, Purpose, and Growth with Luis CaballeroWhat does it mean to lead with purpose, without quitting your job? In this episode, Jorge sits down with Luis Caballero, former Amazon leader and current VP of Marketing Strategy & Analytics at HelloFresh. Luis shares how launching an internal podcast helped him grow as a marketer, why he took on the role of President of “Latinos at Amazon,” and how Amazon’s “single-threaded leadership” model shaped his career. From leading technical teams as a non-technical person to finding purpose through side initiatives, this conversation is packed with actionable insights on growth, ownership, and impact. 2025-04-2240 min

Think Like Amazon#35: Top 7 Lessons from 33 Episodes of Think Like AmazonJorge is officially taking over as the new host of Think Like Amazon. But before diving into fresh conversations, he went back and studied the top episodes. What he found is timeless leadership lessons from insiders who built and scaled Amazon. In this kickoff episode, he breaks down 7 powerful insights (from earning trust to building real customer obsession) that every ambitious leader should hear.Whether you lead a team or just want to level up your thinking, these takeaways will change how you operate.1. (02:50) Long-Term Results Mean Bringing People with You (Ronak Patel, e...2025-03-2531 min

Think Like Amazon#34: From Amazon to Entrepreneurship - Taking Ownership with Tyler WallisTyler Wallis spent seven years at Amazon, leading teams in Consumer Electronics, Home Improvement, and Marketing for Amazon Canada. In that same time, he scaled from intern to team leader. After Amazon, Tyler founded TripleLine, an agency helping “better-for-you” CPG brands scale profitably on Amazon, and launched this podcast (Think Like Amazon) to share insights on applying Amazon’s leadership principles beyond the company. In this episode, it was now Jorge’s turn to interview Tyler, as he shares his journey from corporate leader to entrepreneur, reflecting on key lessons and practical takeaways:How Amazon’s...2025-02-2539 min

Think Like AmazonLearn and Be Curious for an Effective Career with Jorge PandoJorge Pando spent eight years at Amazon, holding key leadership roles across retail and advertising, most recently as Head of Product for Amazon Advertising. In addition to his corporate responsibilities, Jorge developed and scaled the "Effective at Amazon" program, which grew from a side project to an initiative impacting over 70,000 Amazonians across 60 countries. Now, Jorge provides courses and coaching to help business leaders improve their effectiveness in work and life.In this episode, Jorge shares his unique career journey, insights into Amazon’s leadership principles, and lessons learned from scaling impactful programs. You’ll hear Jorge discuss:Ho...2025-01-2744 min

Think Like AmazonDelivering Results through Transparent Leadership with Ronak PatelRonak spent over 9 years at Amazon, where he led large businesses across Fulfillment, Ultra-fast delivery, Real Estate, Process Improvement, and Last Mile Delivery. Ronak was also the youngest Regional Director in Amazon history, with placement into Amazon’s highest volume, most critical region of fulfillment. After nearly a decade with the company, Ronak left Amazon to join Odeko as Chief Supply Chain Officer. In this episode, Ronak shares how his career in operations leadership quickly unfolded and the leadership principles that helped him achieve success in the programs, centers, and regions he led. You’ll hear R...2022-03-1430 min

Think Like AmazonHow to Dive Deep and ask your team good questions with Jennifer ArthurJennifer spent over 16 years at Amazon across various roles that included Financial Analyst, Product Manager, Head of Vendor Management, and Category Leader. During this time, Jennifer’s teams helped create new input metrics and ask questions to evolve Amazon’s use of data in the quest for operational excellence. Jennifer has since taken this ability to lead through data and questioning to launch a marketplace service for BuildDirect Technologies and consult various consumer brands in their Amazon and e-commerce negotiations and growth strategies. In this episode, Jennifer shares context behind her career journey and how she us...2022-01-0334 min

Think Like Amazon(Part 2) International Expansion and Are Right, A Lot with Steve FrazierIn part two of this 2-episode special with Steve Frazier, a former 20-year Amazon VP, we pick up in talking about how to use data, focus on inputs, and exercise strong judgement in prioritizing your team’s attention in a scaling business. You’ll hear Steve share: · Why businesses should focus on operational performance reviews, even on day 1· The 2 magical metrics that helped Amazon stay focused on the right actions as it scaled· The litmus test for a leader to know they have their team focused on the right inputs· ...2021-12-1320 min

Think Like Amazon(Part 1) International Expansion and Are Right, A Lot with Steve FrazierSteve spent over 20 years as a VP at Amazon where he launched multiple businesses and led organizations around the globe. During his Amazon career, Steve spent time as the country manager for Amazon UK and Amazon China, in addition to roles leading North American Retail expansion and the rollout of international consumer programs. In this first installment of our two-episode conversation with Steve, we discuss Amazon’s approach to expanding businesses internationally and what it was like to lead international teams during Amazon’s earlier years. Steve shares how Amazon prioritized efforts to launch internationally, includ...2021-11-2929 min

Think Like AmazonUsing Mechanisms to scale your business with Umer SadiqUmer spent nearly 12 years at Amazon as a software development leader across a diverse set of businesses including Amazon’s data warehouse, reverse logistics, Prime Now program, Amazon Fresh, and Whole Foods Market. Umer left Amazon in early 2018 to co-found Veeve, a contact-less shopping checkout solution, and in early 2021, Umer took on the role of CTO at fabric.inc, a high-growth startup providing headless commerce solutions for retail businesses. In this interview, Umer shares how Amazon mechanisms helped him scale businesses to hundreds of employees and billions in revenue. Umer discusses how he identifies the rig...2021-11-1527 min

Think Like AmazonPeople Leadership and Managing by the Inputs with Mandy BottorffMandy spent over 13 years at Amazon across a number of roles including as leader of product management, marketing, and retail buying teams, running Prime Pantry, leading the supply chain function for Amazon Private Label, and leading worldwide employee performance management programs. Since Amazon, Mandy has joined The Bouqs, an innovative e-commerce floral delivery service, where she is now VP of People and applying her input focused approach to driving improvements to organizational health. In this episode, Mandy shares how gaining broad functional experience in the first half of a career can be a key asset as...2021-11-0128 min

Think Like AmazonHow to Earn Trust at work with Justin ManerJustin spent 10 years at Amazon where he helped lead Baby Registry to becoming the #1 US registry, reinvented the vendor negotiation process that led to $1B in profitability improvements, and received a "Just Do It" award from Jeff Bezos for inventing a new communication system for vendors and sellers. In 2019, Justin left his role as Director of Amazon Device Sales and Marketing Technology to pursue several entrepreneurial endeavors. Today, Justin is the CEO of Data Spark, a technology company bringing actionable insights to brands and sellers on Walmart Marketplace. In this episode, Justin returns to the p...2021-10-1834 min

Think Like AmazonLong-term Ownership and Team Building with Chad GoelzerChad spent nearly 16 years at Amazon which included roles as Director of Fulfillment by Amazon and Director of Global Sales. Having joined Amazon in 1999, Chad helped build and develop many teams to lead these and other core Amazon businesses. Chad left Amazon in 2015 to build and co-lead The Goelzer Home Team and improve the customer focus and use of technology in real estate. In this episode, you’ll enjoy Chad’s passion for creating and communicating a business vision and building teams. Chad shares his framework for building a team and making key hires as well a...2021-10-0428 min

Think Like AmazonFrugality as a tool for innovation and prioritization with Dave AndersonDave spent nearly 12 years at Amazon moving from a Development Manager to a Technology Director. In early 2020, Dave took on the role as Head of Technology for Bezos Academy where he spent over a year building their technology foundation. Since leaving Amazon and Bezos Academy in 2021, Dave has begun publishing regular leadership articles on his newsletter, Scarlet Ink. In this episode, Dave and I dive into the Frugality principle and how it is ingrained in the resource allocation, long-term thinking, and innovation engine of Amazon. Dave shares how frugality, when properly applied, can lead to b...2021-09-2037 min

Think Like AmazonLearn & Be Curious with Melissa EamerMelissa spent 19 years at Amazon, progressing through over ten roles that included Technical Advisor to Jeff Wilke, VP of Sports, Outdoors, and Toys, and VP of Sales and Marketing for Amazon Devices. After leaving Amazon, Melissa spent a year as COO of Glossier and recently launched a venture-backed startup, Modern Age, to help people live longer, healthier, happier lives. In our conversation, we discuss Amazon’s Learn & Be Curious principle and how consistent curiosity and focused learning have helped Melissa find success throughout her career while innovating for customers and developing others along the way. If y...2021-09-0629 min

Think Like AmazonThink Big and Listening to Customers with Kyle WalkerKyle spent over 7 years at Amazon where he launched multiple billion-dollar programs, including Amazon Renewed and Amazon Exclusives – now known as Amazon Launchpad. Since leaving Amazon in 2020, Kyle has co-founded two companies, The Lab Consult, which helps e-commerce brands implement systems to scale profitably online, and Foundry Brands, an FBA brand aggregator that recently raised $100M to buy and grow consumer brands.In this episode, Kyle shares examples of how listening to his customers (Amazon sellers) helped him to Think Big and set a vision for programs that have grown into billion-dollar Amazon businesses. Kyle's methods of as...2021-08-2343 min

Think Like AmazonDiving Deep and establishing company culture with Faisal MasudFaisal spent over 7 years at Amazon as a Director over the early growth of several businesses including Mobile Electronics, Amazon Warehouse, Amazon BuyBack, Amazon TradeIn, and Amazon Basics. Building these programs helped Faisal hone his ability to Dive Deep into business processes and health. Since leaving Amazon in 2011, Faisal held a number of VP and C-level roles for companies such as eBay, Groupon, Staples, and Google, before joining Fabric as CEO in 2020. In this episode, Faisal shares key examples and insights about the Dive Deep principle and his approach to leadership and building an organizational cul...2021-08-0941 min

Think Like AmazonDeveloping Others and Insisting on the Highest Standards with Elizabeth BennettElizabeth spent 15 years at Amazon where she grew multiple billion-dollar businesses and held several roles including Director of Lawn & Garden and Director and General Manager of Business & Technology for Selling Partner Success prior to joining Kraft Heinz as VP of Global eCommerce. In our conversation, Elizabeth shares the people-leadership practices that she built throughout her Amazon career and continues to apply in her role at Kraft Heinz. We also dig into how to balance flexibility with having relentlessly high standards and how to develop operational excellence when leading nascent businesses. You’ll be sure to enjo...2021-07-2634 min

Think Like AmazonLaunching Marketplace and Invent & Simplify with John RossmanJohn Rossman joined Amazon in 2002 as Director of Merchant Integration where he led the launch of Amazon’s 3P marketplace business. John also went on to lead the e-commerce solutions business for enterprise clients such as Target.com and Toys R Us before leaving in late 2005 to advise many companies on innovation and digital strategy and write three books on applying Amazon’s principles and mechanisms in business. In our conversation, we discuss the foundational considerations and steps to launching Amazon’s seller marketplace, including tradeoffs and key internal decisions to think long term about building...2021-07-1237 min

Think Like AmazonApplying Amazon’s innovation playbook across diverse businesses with Godwin PavamaniGodwin spent 5 years at Amazon as a senior leader of product, retail and program teams. In each role, he led new innovations or launches for Amazon customers. Post Amazon, Godwin spent two years leading a business turnaround and is currently the co-founder at a real-estate tech startup where he continues to leverage the innovation processes he practiced at Amazon. In this episode, you’ll hear how Godwin uses customer focus and document writing to develop and refine new solutions for customers. Specifically, Godwin shares how he uses Press Release and Frequently Asked Question (PRFAQ) doc writ...2021-07-0529 min

Think Like Amazon(Part 2) Developing the Best leaders and Hiring at scale with Dave AndersonDave spent over 10 years at Amazon where he was a Technology Director prior to being asked to build the technology foundations for Bezos Academy. In Part 2 of our conversation, Dave shares his experience as a bar raiser and member of Amazon’s Bar Raiser Core team, a committee tasked with directing how Amazon’s bar raiser hiring program would operate and grow. In this segment of the conversation, Dave shares how Amazon thinks about managing both the quality and quantity of bar raisers to meet the organizations growing needs and demands. Any business curious about design...2021-06-2814 min

Think Like Amazon(Part 1) Developing the Best leaders and Hiring at scale with Dave AndersonDave spent over 10 years at Amazon where he was a Technology Director prior to being asked to build the technology foundations for Bezos Academy. In Part 1 of our conversation, Dave shares his experience and advice on how to develop leaders and accelerate their learning and career development. During his years at Amazon, Dave coached, mentored, and promoted many Amazon leaders and was also promoted three times himself. Throughout the conversation, Dave shares insights, lessons learned, and best practices for developing the best talent. If you are working to develop your leadership scope or building your pe...2021-06-2126 min

Think Like AmazonWorking Backwards Q&A with Colin BryarColin spent 12 years on Amazon’s senior leadership team, including two years as “Chief of Staff” to Jeff Bezos. During this time, Colin had a front-row seat to the development and implementation of Amazon’s core operating principles and mechanisms, such as written memos, single-threaded teams, and the bar raiser program. In early 2021, Colin, along with fellow ex-Amazon VP Bill Carr, released the book “Working Backwards: Insights, Stories, and Secrets from Inside Amazon.” In this episode, host Tyler Wallis sits down with Colin to discuss questions submitted by podcast listeners. The ensuing conversation di...2021-06-1438 min

Think Like AmazonHave Backbone; Disagree & Commit with John OlsenJohn Olsen spent 7 years at Amazon as VP of Kindle Human Resources and VP of HR for Worldwide Operations. During these years of rapid global expansion for Amazon, John had to rely on proven principles and models to help ensure teams were making strong decisions, avoiding bias, and committed behind key goals. Since leaving Amazon in 2019, John has helped companies and boards learn to have backbone, disagree and commit in his roles as an advisor and investor. During our conversation, John shares how the Have Backbone, Disagree and Commit principle integrates with the other Amazon le...2021-06-0734 min

Think Like AmazonCreating an Ownership culture with Ethan EvansEthan Evans spent over 15 years at Amazon where he held multiple VP roles across Appstore, Twitch, and Amazon Gaming. During this time, Ethan led teams of over 800 people, launched Prime Video and Twitch Prime programs, and has been issued more than 60 patents. During Ethan’s time at Amazon, he helped craft part of the Ownership leadership principle and witnessed the S-team and countless teams demonstrate Ownership and long-term thinking. In our interview, Ethan shares how leaders should act in behalf of the entire company and think long term. From examples of having to push back on a...2021-05-3135 min

Think Like AmazonHow Amazon leaders Dive Deep with Allon KatzAllon spent nearly 7 years at Amazon, holding senior roles across both Amazon’s e-commerce retail category businesses and as Director of Prime Now. During these roles, Allon refined his ability to dive deep into a business and understand its critical levers, a skill he first acquired as a management consultant and now applies post-Amazon as he leads portfolio operations in private equity. In this episode, you’ll hear how leaders can continue to stay connected to the key details of their business as their scope increases, how to prioritize when to dive deep, and why being...2021-05-2428 min

Think Like AmazonCustomer Obsession in action with Kim MathisenKim spent 12 years at Amazon where she managed various retail functions across Books, Grocery, Outdoors, and Tools categories, ultimately serving as director and category leader over a multi-billion-dollar business. Over the years, Kim relied on a customer-first approach to quickly navigate new role transitions and grow successful category businesses. Kim now exercises her customer obsession as Chief Customer Officer at Microsoft where she has leveraged many of the practices picked up at Amazon to help her teams delight enterprise customers.Listen in to hear Kim share her experience with this core Amazon leadership principle and speak to...2021-05-1736 min

Think Like AmazonVocally Self-critical leadership with Skyler RamirezSkyler spent 8 years at Amazon in retail and data engineering leadership roles, including forming a team within Amazon Hardlines to identify and drive process improvements at scale to deliver hundreds of millions of dollars in cost savings. Key to succeeding in these nascent and disruptive projects were the lessons Skyler learned that helped his team follow the Vocally Self-critical leadership principle.Whether you’re embarking on a new project, trying to earn trust with stakeholders, or continue to find your team running into roadblocks, you are likely to find valuable takeaways from Skyler’s examples and insights in t...2021-05-1031 min

Think Like AmazonInvent & Simplify at scale with Maju KuruvillaMaju spent 8 years as Vice President for Amazon’s global logistics and fulfillment technology organizations. During his Amazon career, the scope of Maju’s role grew to oversee thousands of engineering, operations, and business employees across the globe. Earlier this year, Maju made the transition from Amazon to become CTO at Bolt, a startup that offers online one-click checkout technology to retailers. Listen in to hear Maju describe how he leads innovation across large global organizations. From pivoting fulfillment systems amid the global pandemic to creating mechanisms for encouraging innovation from all levels of the company, this episo...2021-05-0335 min

Think Like AmazonHire & Develop the Best talent with Nick DimitrovNick spent over 5 years at Amazon where he co-founded Amazon Game Studios and led teams to grow Amazon’s partnerships with game developers. During this time, Nick also became an Amazon Bar Raiser, interviewing over 350 Amazon candidates and mentoring multiple bar raisers in training before leaving Amazon to educate job candidates and enterprise clients on Amazon’s hiring process through his company, Amazon Bound.Listen to Nick share his tips on attracting strong applicants and developing strong performers from his time building Amazon Game Studios. You’ll also hear Nick explain what a Bar Raiser is and walk t...2021-04-2635 min

Think Like AmazonHaving Bias for Action for smart business growth with Andrea LeighAndrea spent 10 years at Amazon where she led over 15 product categories, helped launch Amazon’s automated pricing system, and ran Amazon Prime for Amazon Canada. During this time, Andrea made and oversaw many decisions where speed was critical to grow nascent programs and delight customers. Since leaving Amazon in 2015, Andrea has consulted hundreds of manufacturers and helped grow an agency business while continuing to make quick, calculated decisions and learn from mistakes. In this episode, Andrea shares several examples from key moments in Amazon’s history where speed was critical. You’ll hear how Amazon’s Bias for...2021-04-1930 min

Think Like AmazonTenets and the Are Right A Lot principle with Dave GlickDave Glick spent 20 years at Amazon as a VP responsible for building much of Amazon’s pricing, warehouse management systems, and fulfillment technology. As an early executive at Amazon, Dave played a major role in Amazon’s adoption of tenets and in how the Are Right, A Lot principle is practices at the company. In this episode, Dave shares the stories behind Amazon’s use of tenets and the focus on diverse perspectives in Amazon’s leadership principles. Dave also shares his personal best practices for helping his teams make high-judgement decisions. Since leaving Amazon, Dave has...2021-04-1226 min

Think Like AmazonDecision making through Document Writing with Stefan HaneyStefan Haney is a 15-year Amazon veteran, where he led multiple product, data, and technical teams during formative years of the Amazon marketplace. In addition to participating in countless narrative document reviews with Amazon’s senior leadership team, Stefan brings experience as a former instructor of Amazon’s internal writing class. In this episode, Stefan shares why writing has become a critical exercise for improving thinking and efficient decision making at Amazon. You’ll hear Stefan share best practices for business writing, including how to get started and how to get the most out of a document review meeting. 2021-04-0531 min

Think Like AmazonImplementing separable, single-threaded Ownership with Alejandro BethlenAlejandro Bethlen spent 8 years at Amazon, first as a general manager for multiple Amazon US Retail teams and then in key executive and program roles in Amazon EU. In our interview, Alejandro expounds on Amazon’s approach to separable, single-threaded leadership and shares examples of how it sped up decision making for organizations. Alejandro pulls back the curtain to share how maintaining a single-threaded leadership culture can be difficult, particularly within young organizations and that these scenarios often call for identifying one-way and two-way door decisions. Since leaving Amazon last year, Alejandro has stepped into the...2021-03-2928 min

Think Like AmazonPractical steps to help your team Think Big with Justin ManerJustin Maner spent 10 years at Amazon where he was involved in quickly scaling several category teams before leading the turnaround of Amazon’s Baby Registry and managing innovation-centered teams as a director for Amazon Devices. In this interview, Justin dives into the Think Big principle and illustrates how he applied it to accelerate building for the Tools marketplace, develop a novel approach to quickly scale vendor sign-ups in the Pets category, and innovate on behalf of customers as he built up the Baby Registry program.Over the last couple years, Justin has been applying his innovative leadership to...2021-03-2233 min

Think Like AmazonDeliver Results by identifying the right inputs with Eugene ChoiEugene Choi spent 7 years at Amazon as Finance Director for Retail Softlines and AWS Infrastructure prior to joining the executive teams of Oberto Snacks and Viacom CBS. In this episode, Eugene breaks down how he learned Amazon's input-focused process to uncover business opportunities and deliver results. Eugene shares how leaders can help both free up their teams and better serve customers by having the discipline to not follow competitors but instead focus on the key input drivers of a product or service. Eugene takes us through examples of how he worked backwards to identify the right inputs and later...2021-03-1826 min

Think Like AmazonWelcome to the Think Like Amazon Podcast!Welcome to the podcast where you'll get special access to learn from Amazon executives as they share how to apply Amazon's best principles and processes to grow your own business.Listen as Amazon's strategies, frameworks, and mechanisms are broken down through the personal experiences of senior Amazon leaders so that they can be replicated and applied in your work as manager, leader, entrepreneur, or digital innovator. In this introduction, host, Tyler Wallis, a former Amazon leaders himself shares why this podcast came to be and what you can expect to learn. In this ep...2021-03-1518 min

PROGRAMA MUSICA RESISTENCIA- MANUEL FURTADO-Gabriel Mallada- Musico y Cantautor Uruguayo.....Nace en Paso de la Arena, Montevideo el 2 de agosto de 1976. En el año 1994, comienza a escribir sus primeras canciones lo cual con el tiempo le trae el gusto por la guitarra. Empieza tomando clases con la profesora Ana Mora, aprendiendo como diestro, lo que le trae bastantes complicaciones... Al tiempo, le da vuelta las cuerdas y comienza a tocar como zurdo. En 1998, toma clases con el cantautor Carlos Benavides. En el año 2001, comienza a tocar en una banda de rock nacional, Sotano Azul, paralelamente con el canto popular por el cual sigue finalmente. Un 11 de junio del 2001, de...2017-10-1931 min

Malviviendo La Serie.13 Mi amigo WaltSubido el 5 jun. 2011 En el tercer capítulo de la segunda temporada de Malviviendo El Negro encargará a El Postilla para que le entregue su matrícula de la universidad, para su acceso. Aquí podremos ver los sufrimientos y vicisitudes de El Postilla para poder entregarla. David Sainz David Valderrama Tomás Moreno Carlos Medrano Con la colaboración de: Oráculos- Vengamonjas Rata- Javi Lería Mateo-Manuel Noguera Mayledillin- Marta Viera Antonio Manuel- Jacinto Bobo Papito- Miguel A. Torrejón Juan "el esparto"- David Muñoz Piruco-Guille Garabato Rapero- Putolargo Elvis Joven- José Joaquín Romero Conejo Breaker- José Manuel...2017-01-2425 min