Shows
HOA Insights: Common Sense for Common Areas114 | How To Act When a Community is Fed Up With Your HOA BoardSend us a textIs your HOA board facing homeowner backlash? Learn proven ways to rebuild trust & manage conflicts effectively during a crisis! ✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/Are you currently dealing with potential unrest in your HOA community? Julie and Robert share critical insights into what HOA boards must do when facing homeowner frustration. Learn how proactive communication, transparency, and direct engagement with residents can ease tensions, rebuild trust, and resolve conflicts before they escalate. Chapters From This Episode:00:00 How Do HOA Boards End Up i...2025-07-1434 min
HOA Insights: Common Sense for Common Areas109 | Surviving HOA Board Burnout!Send us a textFind out how to manage stress, avoid burnout, and keep your HOA board experience rewarding and sustainable! ✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/Serving on an HOA board is rewarding, but let’s face it, it can be EXTREMELY stressful. In this episode Robert and Julie examine how you can manage stress, avoid burnout, and stay engaged as a board member. Learn to distinguish urgent from important tasks, how to prioritize effectively, and the value of delegation. Plus, see why strong communication strategies and personal...2025-06-0937 min
HOA Insights: Common Sense for Common Areas105 | Priorities, Politics, and Peace: Navigating HOA DifferencesSend us a textLearn how HOA boards can navigate priorities, politics, and community differences with better communication and proactive decision-making. ✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/ Navigating the complexities of HOA board management requires balancing priorities, understanding community differences, and communicating clearly. In this episode, Robert and Julie discuss how boards can overcome political divides, bridge cultural differences, and set priorities that reflect the needs of their communities. Julie explains why proactive communication, clear goals, and community events are key to reducing conflict and building trust! Chapters...2025-05-1238 min
HOA Insights: Common Sense for Common Areas100 | What 100 Episodes Taught Us About Better HOA Boards, Civility & CommunicationSend us a text100 episodes in, we’re sharing the biggest HOA board lessons on civility, communication, and running better communities. Here's what we’ve learned✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/What have 100 HOA podcast episodes taught us about building better boards, improving communication, and avoiding legal pitfalls? Robert Nordlund, Kevin Davis, and Julie Adamen reflect on the most important lessons learned from years of supporting volunteer HOA board members. Learn how to lower the temperature in your community, avoid common HOA lawsuits, and foster stronger connections between boards an...2025-04-0733 min
HOA Insights: Common Sense for Common Areas097 | 70% of Homeowners Regret Buying in an HOA. What’s Going On?Send us a textA shocking survey says 70% of homeowners wouldn’t buy in an HOA again. What’s causing the frustration, and how can boards fix it?✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/A new survey reveals that 70% of homeowners regret buying in an HOA, with complaints about high assessments, poor communication, and confusing rules. But is it really that bad, or can HOAs turn things around? Today, Julie Adamen and Robert Nordlund break down the biggest homeowner frustrations and share real strategies to make HOAs better for everyone...2025-03-1733 min
HOA Insights: Common Sense for Common Areas094 | Don't Breach your HOA Fiduciary Duty!Send us a textHOA board members, breach of fiduciary duty is the #1 claim against associations. Learn how to protect yourself and your community.✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/Breach of HOA Fiduciary Duty is the #1 legal claim against board members—costing millions in legal fees. In this episode, Kevin Davis & Robert Nordlund explain how HOA boards can stay compliant, protect their association, and avoid costly lawsuits. Learn the four key principles of fiduciary duty: duty of care, loyalty, obedience, and transparency—and how failing to follow them could lan...2025-02-2435 min
HOA Insights: Common Sense for Common Areas093 | Strategies for Managing Delinquent Homeowners in Your HOASend us a textDelinquent homeowners can sink your HOA’s budget. Learn how to recover dues, enforce policies, and protect your community’s financial health.✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/Delinquent homeowners in your HOA can cause serious financial strain on your community. Mitch Drimmer from Axela Technologies shares proven strategies to recover unpaid dues, enforce policies, and protect your HOA’s budget—without jumping straight to foreclosure. Learn how to use consistent communication, amenity restrictions, bank notifications, and late fees to encourage payments. Plus, discover why budgeting for...2025-02-1741 min
HOA Insights: Common Sense for Common Areas092 | HOA Insurance Tips for 2025 (Don't Breach your HOA Board’s Fiduciary Duty!)Send us a textHOA insurance rates are shifting in 2025! Learn how to protect your HOA board’s fiduciary duty and secure the best coverage with expert tips.✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/Big changes are coming to HOA insurance in 2025! Are you prepared? Kevin Davis and Robert Nordlund break down everything your HOA board needs to know about fiduciary duty, rising insurance rates, deductibles, and key strategies to save money. Learn how deferred maintenance, climate catastrophes, and inflation are impacting the HOA insurance landscape—and why some boards wil...2025-02-1036 min
HOA Insights: Common Sense for Common Areas091 | HOA Board Heroes: Drug Dealers, Bomb Scares, & Brown GrassSend us a textMarc Reich reveals how his HOA board tackled a drug house, bomb scares, and CC&R violations to restore community safety and harmony.✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/HOA board hero Marc Reich shares his journey tackling a nightmare neighbor situation involving suspected drug dealing, a bomb scare, and persistent CC&R violations. Mack dives into his creative and legal strategies, which included leveraging fines, liens, and foreclosures to protect the community. See how Mark and his HOA board turned a volatile situation into a suc...2025-02-0336 min
HOA Insights: Common Sense for Common Areas090 | HOA Industry Trends in 2025Send us a textGet ready for key HOA trends for 2025 and learn how board members can better prepare to lead their associations with confidence and efficiency.✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/As we step into 2025, the HOA industry faces new trends that will shape the way associations are managed. Join me, Julie Adamen, and Robert Nordlund as we discuss the evolving role of professional management and the challenges board members face, from homeowner aggression to post-pandemic impacts. We share practical solutions, including connecting with other boards, leveraging AI to...2025-01-2732 minHOA Insights: Common Sense for Common Areas089 | Alternatives to Professional HOA Management: Community FinancialsSend us a textSee how Community Financials bridges the gap between self-managed and fully managed HOAs, offering tools to improve financial transparency and reduce board member burnout!Get in Contact With Community Financials: https://communityfinancials.com/✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/Are you struggling with the challenges of self-managing your HOA? In this episode, Robert has on guest Russell Munz from Community Financials—a game-changing service designed to lighten the load for self-managed associations. Discover how they provide seamless financial management, transparency, and tools that empower board me...2025-01-2038 min
HOA Insights: Common Sense for Common Areas088 | How to Protect Your HOA from Cyber Threats Today!Send us a textLearn how to shield your HOA from cyber threats like ransomware and data breaches with essential tips and insurance strategies.✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/Cyber threats are on the rise, and community associations are prime targets. Don’t let your HOA fall victim! In this must-listen episode, Kevin Davis and Robert Nordlund expose the surprising vulnerabilities in HOA cybersecurity and reveal simple, powerful steps to protect your community. Learn how hackers use social engineering to exploit weaknesses, why ransomware attacks are skyrocketing, and how mul...2025-01-1334 min
HOA Insights: Common Sense for Common Areas087 | HOA Board Heroes: Increasing Revenue for Timeshare HOAs!Send us a textHOA Board Hero Paula DiPaola shares her strategies for increasing revenue for her Timeshare HOA! ✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/ Paula DiPaola, a volunteer board member at Magic Tree resort for over 24 years, shares her secrets to managing a successful Timeshare HOA. Paula explains how she has kept maintenance fees steady for decades by implementing smart cost-saving measures, leveraging vendor relationships, and introducing innovative revenue strategies like the $150 weekly resort fee that generates $150,000 annually. From fostering community engagement to handling emergencies and building strong vendo...2025-01-0628 min
HOA Insights: Common Sense for Common Areas086 | HOA Board Heroes: Putting Your HOA Community First!Send us a textKC Holland reflects on his 18 years of service on the Seneca Ridge HOA board, offering valuable insights on transparency, leadership, and fostering a strong HOA community.✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/Serving on an HOA board can be challenging, but KC Holland’s 18 years with the Seneca Ridge HOA show how leadership grounded in transparency and care can make all the difference. From engaging renters in HOA matters to navigating emergencies and managing budgets, KC’s approach highlights the importance of communication and community-first decision...2024-12-3031 min
HOA Insights: Common Sense for Common Areas085 | HOA Board Member Behavior Basics: Don’t Make These Mistakes!Send us a textJulie Adamen and Robert Nordlund share how HOA board members can avoid common pitfalls!✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/Effective HOA board member behavior is the cornerstone of a thriving community. In this episode, Julie Adamen and Robert Nordlund emphasize the importance of transparency, accessibility, and consistent communication to build trust with residents. They explore the benefits of ethics codes, conduct policies, and operational guidelines for boards. Learn why board members should embrace the “4 C’s”—caring, curious, courageous, communicative—with an added bonus: consistency. Th...2024-12-2334 min
HOA Insights: Common Sense for Common Areas084 | Preventing Another Champlain Tower DISASTER at Your HOA!Send us a textEngineer, Greg Batista, shares what you need to know about HOA building maintenance and inspections to prevent tragedies like Champlain Tower!✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/Preventing another Champlain Towers disaster is every HOA board member's responsibility. In this episode, engineer Greg Batista sheds light on critical building maintenance practices. Learn about the dangers of spalling, the importance of regular inspections, and how to safeguard the building envelope—including roofs, paint, and waterproofing. Greg shares his real-life experience with Champlain Tower South and emphasizes why act...2024-12-1634 min
HOA Insights: Common Sense for Common Areas083 | Navigating the Impossible: HOA Insurance Requirements for LendersSend us a textAre you having issues with navigating HOA Insurance requirements with lenders? This episode is for you! ✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/Navigating HOA insurance requirements can be overwhelming, especially when lenders demand full 100% replacement cost coverage. In this episode, Kevin Davis and Robert Nordlund tackle this challenge, sharing actionable insights to help community associations secure the coverage they need. Learn how inflation, climate change, and nuclear verdicts affect insurance costs and why working with experienced professionals is vital. Discover the role of state laws, gover...2024-12-1032 min
HOA Insights: Common Sense for Common Areas082 | HOA Board Heroes: Delivering Value & Protecting Your HOA's InvestmentsSend us a textPam Home, a dedicated HOA board member, shares creative ways to save money, engage homeowners, and protect investments✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/Pam Home, an exemplary HOA board member at Union Terrace Cooperative, proves what it means to be a true board hero. In this episode, Pam dives into the importance of reserve studies and explains how following them can help avoid special assessments. She shares innovative methods she’s used to save money for the community, including acquiring free plants and decorative fencing...2024-12-0227 min
HOA Insights: Common Sense for Common Areas081 | Debunking the “HOAs Are Inexpensive & Carefree" MythSend us a textThink HOAs are carefree & inexpensive? Join Robert & Julie as they course-correct this common HOA myth, highlighting communication tips & financial realities.✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/Are you under the impression that HOAs are inexpensive and carefree? Think again. In this episode, we challenge this common HOA myth and provide practical strategies for board members and homeowners to improve understanding and engagement.Julie Adamen and Robert Nordlund emphasize the importance of consistent communication, tools like welcome packets, and new homeowner orientation sessions. They discu...2024-11-2534 min
HOA Insights: Common Sense for Common Areas080 | Investing in HOA Reserves Made SimpleSend us a textSee how HOA Invest simplifies management of your HOA reserves and boosts your financial security!✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/Get in Contact with HOA Invest: https://hoainvest.com/ Investing in your HOA reserves doesn’t have to be complicated. In this episode, Jessica McConnell and Mark Thatcher from HOA Invest share how their innovative service helps community associations manage and grow their reserve funds effortlessly. From opening a Schwab brokerage account to optimizing investment strategies, HOA Invest takes on fiduciary respons...2024-11-1832 min
HOA Insights: Common Sense for Common Areas079 | You Have More Control Over HOA Insurance Costs Than You Think!Send us a textLearn how communities can take control of rising HOA insurance costs with some simple steps! ✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/Are rising HOA insurance premiums stressing your board? You may have more control than you realize! In this episode of HOA Insights, Kevin Davis and Robin Manougian delve into effective strategies for controlling HOA insurance costs and minimizing risks. They explore key factors, including the importance of proactive maintenance, budgeting for reserves, and understanding the broader impact of catastrophic losses on the insurance market. Learn...2024-11-1136 min
HOA Insights: Common Sense for Common Areas078 | HOA Board Heroes: Using an Effective Policy Governance ModelSend us a textSee how this week's HOA Board Hero, Sue York, applies the Policy Governance Model to guide her community effectively.✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/Ever wonder how some HOA boards achieve remarkable success and navigate challenges with ease? In this episode, we feature Sue York, a dedicated board member with over 24 years of service in the Ewa by Gentry community association, overseeing 9,000 units with a $4.5 million annual budget. Sue shares insights on using the Carver Policy Governance Model, a framework that allows the board to se...2024-11-0431 min
HOA Insights: Common Sense for Common Areas077 | Being The Intentional HOA Board MemberSend us a textFeeling like a placeholder HOA board member? Find out how to lead with intention, make real contributions, and create a community that thrives!✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/ Are you just filling a seat on your HOA board, or are you making a real difference? In this episode, Julie Adamen and Robert Nordlund discuss the power of intentional leadership for HOA board members. Julie shares how board members can break free from stagnant roles, engage with residents, and actively contribute to the HOA’s success...2024-10-2832 min
HOA Insights: Common Sense for Common Areas076 | Keep your HOA Out of the News! Courage and Communication MattersSend us a textLearn how Ed O’Connell and his HOA narrowly avoided a catastrophe and took action for the safety of their community. ✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/ In this episode, we sit down with Ed O’Connell to uncover how his HOA board averted a structural crisis in their 60-year-old condominium in Falls Church, Virginia. Ed walks us through how proactive management, quick decision-making, and clear communication with homeowners prevented a catastrophe like the one seen in Florida. From identifying structural issues to evacuating residents and securi...2024-10-2130 min
HOA Insights: Common Sense for Common Areas075 | Resolving Conflict Between HOA Boards & Home OwnersSend us a textFeel like you’re treated differently by home owners in your community while you’re serving on an HOA board? You’re not alone ✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/ This week we get a listener question from Jennifer talking about how she felt HOA board members are looked down upon like “the bad guys”. Kevin and Robert tackle this question by reminding HOA board members it’s your fiduciary duty to make sure your community is financially healthy and is complying will all the rules. HOAs are a b...2024-10-1432 min
HOA Insights: Common Sense for Common Areas074 | How Fannie Mae & The Corporate Transparency Act is Affecting Your HOA | LIVE EPISODESend us a textJoin us on our LIVE as we talk about Fannie Mae, one most important names in the US housing market, and the Corporate Transparency Act. Both are now affecting your HOA in BIG ways. ✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/Fannie Mae...Who exactly are they? How did they come to play such a huge role in helping Americans buy homes? And why are they at the center of the future of HOAs? Tune in live, October 10 at 3pm Pacific on our HOA Insights YouTube chann...2024-10-1236 min
HOA Insights: Common Sense for Common Areas073 | HOA Board Heroes: Managing an HOA Board Like a "Small City"Send us a textListen to how Bill Turney manages his HOA Board like a small city, ensuring transparency, professionalism, and proactive maintenance for a healthy community.❗JOIN OUR LIVE STREAM OCTOBER 10th! 👉 https://www.youtube.com/live/aO4XBGQH_A4✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/In this episode of HOA Insights, Bill Turney shares his experience as an HOA Board Hero, managing the Park Square Co-Owners Association in Houston, Texas. With an annual budget of $3 million and a $2.2 million special assessment underway, Bill describes how he runs the bo...2024-09-3031 min