Shows
The Fierce Factor with Kaeli LindholmEpisode 267: Strategies for Success in a New EraIn this powerful and timely episode of The Fierce Factor Podcast, I share a deeply personal reflection on evolving as a founder, mother, and leader—while navigating what I call “the new era” of entrepreneurship. From rethinking my own growth strategy to embracing AI as a tool for high-touch client experience, I open the curtain on what it really looks like to run a lean, high-performance company in today’s shifting economy. I break down the three core areas of focus that are fueling KLC’s next evolution: strategic forecasting, brand authority, and developing autonomous team leaders. You’ll hea...2025-05-2625 min
The Fierce Factor with Kaeli LindholmEpisode 266: Bonus: The Entrepreneurial Adrenaline CrashIn this special bonus replay episode, I revisit one of the most impactful and requested conversations from the archive—a powerful message for every female entrepreneur who’s juggling big dreams with real-life demands. Lately, I’ve been in deep conversation with women who are feeling the pressure of doing it all—running a business, staying healthy, being present with family and friends, and holding onto the lifestyle they envisioned when they first started. If that sounds familiar, this episode is your reminder that you’re not alone—and that there’s a smarter, more sustainable way forward. 2025-05-1917 min
The Fierce Factor with Kaeli LindholmEpisode 265: The Art of High Standards: Building Brand, Team & Trust in Aesthetics with Hilary Baer Hogan, MSN, BSN, BC-NPIn this inspiring guest expert episode of The Fierce Factor, I sat down with Pop Leadership Academy member and founder of Bare Skin Marin, Hilary Baer Hogan, for a raw and powerful conversation about building a purpose-driven business in aesthetics. Hilary shares how she transformed personal tragedy into professional triumph, using the loss of her mother as the catalyst to launch her now award-winning practice. Together, we explore what it really takes to scale a values-aligned brand, including the discipline of high standards, the art of delegation, and how to step out of the founder bottleneck. 2025-05-1259 min
The Fierce Factor with Kaeli LindholmEpisode 264: Stop Waiting for Later: Create the Life You Want Now with Sahil BloomIn this special live episode of The Fierce Factor, recorded at the ALT Experience, I had the absolute honor of sitting down with New York Times bestselling author, entrepreneur, and intentional living advocate Sahil Bloom for a conversation that completely redefines what it means to be successful. Sahil’s story is both humbling and inspiring. From managing a $3.5 billion private equity fund to walking away from it all to pursue a more intentional life, he shares the pivotal moment that forced him to reevaluate everything—when he realized just how limited his time with the people he love...2025-05-051h 08
The Fierce Factor with Kaeli LindholmEpisode 263: The Economy, Consumerism, and Aesthetics 2025 OutlookIn this week’s episode of The Fierce Factor, I’m unpacking one of the most important conversations I’ve had in a long time—how to lead, build, and sustain a thriving aesthetic or wellness business in the midst of a rapidly shifting economy. Fresh off our annual ALT Experience, I’ve been reflecting on what it really means to be a female founder today. When I asked a room of powerhouse women how many of them had a grandmother who built a million-dollar business, not a single hand went up. That moment reminded me: we’re not just...2025-04-2816 min
The Fierce Factor with Kaeli LindholmEpisode 262: Bonus: Architect a Life-First BusinessFresh from the transformative ALT Experience—our annual leadership retreat for powerhouse women in aesthetics and wellness—I’m still buzzing with energy and inspiration. This year, we were joined by none other than New York Times bestselling author Sahil Bloom, who led a thought-provoking session on redefining success and building a business that supports your highest values rather than drains them. In that spirit, today’s episode is a special replay that dives deep into what it really means to create a business that fuels not just your bank account, but your entire life. We’re unpacking...2025-04-2125 min
The Fierce Factor with Kaeli LindholmEpisode 261: Bonus: When You Go All in on an Employee and Then They LeaveIn this heartfelt bonus replay episode of The Fierce Factor, I’m reflecting on a powerful conversation I had with one of our Academy members—one that reignited my passion for exploring the deeper meaning of leadership. While so much of the conversation around team building tends to focus on strategies, checklists, and metrics, this episode takes a different path—one rooted in introspection, purpose, and lived experience. I revisit a formative moment from early in my medical sales career, when a hard-earned deal turned into a powerful lesson about reputation, integrity, and the long game of buildi...2025-04-1421 min
The Fierce Factor with Kaeli LindholmEpisode 260: Understanding Private EquityThe Aesthetic and Wellness industry is buzzing with conversations about private equity. Are these investments a boon or a threat to independent med spa owners? In this episode of the Fierce Factor Podcast, I cut through the noise and provide you with the strategic knowledge you need to navigate this evolving landscape. We'll explore what private equity is, why it's so interested in the med spa sector, and the critical pros and cons of partnering with these firms. This isn't just about understanding the financial aspects of private equity. We'll also dive into how you can position...2025-04-0725 min
The Fierce Factor with Kaeli LindholmEpisode 259: Proven Strategies to Grow from Solo Provider to Multi-Seven Figures with Heidi Hermel, MSN, APRN, FNP-CIn this episode of The Fierce Factor Podcast, I sit down with Heidi Hermel, MSN, APRN, FNP-C, a long-time KLC client and powerhouse CEO of The Skin Clinic in Mankato, Minnesota. When Heidi first started her business, she was a solopreneur juggling it all—answering phones, managing operations, and treating patients—while generating over half a million dollars in revenue. Fast forward to today, and she’s scaling toward an eight-figure business, investing in real estate, and building a legacy brand that is redefining aesthetics and wellness. In this candid conversation, Heidi shares the key inflection points that t...2025-03-311h 04
The Fierce Factor with Kaeli LindholmEpisode 258: Architecting Your Wealth ScorecardWelcome back to The Fierce Factor Podcast. This episode marks the launch of our first-ever book club pick inside the Fierce Factor Society—and a major announcement that will take this experience to the next level. April’s Book Club Pick: The Five Types of Wealth by Sahil Bloom This book redefines wealth beyond financial success. Sahil introduces a powerful framework that breaks wealth into five categories: Time Wealth – Gaining control over your time and prioritizing what fuels you. Social Wealth – Building meaningful relationships that enrich your life. Mental Wealth – Cultivating clarity, personal growth, and resili...2025-03-2417 min
The Fierce Factor with Kaeli LindholmEpisode 257: Introducing The Fierce Factor SocietyIn this episode of The Fierce Factor Podcast, I’m pulling back the curtain on the real challenges of leadership, the broken conference model in our industry, and what it actually takes to build a high-impact, sustainable business. I’m sharing the pivotal moments that shaped my journey—from being asked to pay to speak at events to launching the ALT Experience as a space for true, unsponsored thought leadership. Here’s what I’m diving into: Why the pay-to-play model is failing our industry—and what we can do about it The biggest mistake new...2025-03-1722 min
The Fierce Factor with Kaeli LindholmEpisode 256: How to Experience More Freedom in Your BusinessIf you’ve ever felt like your business is running you instead of the other way around, this episode is your wake-up call. I see so many business owners working harder just to pay their employees, rather than leading a self-sustaining team—and I’m here to help you break that cycle. In this episode, I’m diving into why micromanaging and fear of letting go are keeping you stuck in burnout, resentment, and stalled growth. I’ll show you how to step into your role as a visionary leader and stop being the overworked problem-solver in your own c...2025-03-1012 min
The Fierce Factor with Kaeli LindholmEpisode 255: The Life-First Business ModelSuccess isn’t just about numbers—it’s about building a business that amplifies your life, not consumes it. In this episode of The Fierce Factor, we’re flipping the script on success and redefining what it truly means to build a business that serves you first. We’ve been conditioned to believe that scaling means sacrificing, that building wealth means burning out, and that if we want freedom, we have to compromise financial success. But what if that’s all a lie? Enter the Life-First Business Model – my approach to designing a profitable, sc...2025-03-0322 min
The Fierce Factor with Kaeli LindholmEpisode 254: How to Recognize & Cultivate Growth Potential in Your Team MembersHiring the right team isn’t just about filling roles—it’s about finding, developing, and leading intrapreneurs who will help me scale my business. In this episode of The Fierce Factor Podcast, I’m diving into the game-changing strategies I use to build a high-performing, self-led team that operates with passion, ownership, and growth potential. Here’s what I’m sharing in this episode: Why hiring out of desperation leads to misalignment and burnout—and what I do instead. The difference between employees and intrapreneurs (and why hiring the right one changes everything). How I hire for poten...2025-02-2412 min
The Fierce Factor with Kaeli LindholmEpisode 253: The DNA of a High-Performing Leader: Discover Your ArchetypeIn this week’s episode we’re unpacking one of the most overlooked strategies in business growth: your leadership DNA. Scaling a business isn’t just about strategy—it’s about how you lead, how you communicate expectations, develop your team, and create an environment where excellence isn’t just encouraged but expected. Leadership isn’t a title; it’s the foundation of your company’s growth, sustainability, and long-term impact. Every leader has a distinct style, whether they recognize it or not. Understanding your natural leadership tendencies allows you to build a business that operates with clar...2025-02-1719 min
The Fierce Factor with Kaeli LindholmEpisode 252: Scaling Your Business Starts With You with Morgan Kraut Hylarides, RN, BSNHave you ever had a conversation that leaves you so inspired you are buzzing inside? Well get ready to meet one of the most dynamic women in aesthetics. In this episode of The Fierce Factor, I sit down with the incredible Morgan Kraut Hylairides, RN, BSN, founder and CEO of MK Aesthetics. Morgan shares her powerful journey from working as a nurse and fitness instructor to building a thriving aesthetics practice with a team of ten. We dive into the importance of personal growth, resilience, and mindset shifts in scaling a business, the lessons she’s...2025-02-1051 min
The Fierce Factor with Kaeli LindholmEpisode 251: Bonus: Developing Employee Comp PlansWelcome to February, leader—my favorite month of the year! As I celebrate nine years in business and prepare to launch the most soul-aligned movement I’ve ever created, I’m reflecting on the lessons that have shaped my journey. One of the biggest? Sustainable growth doesn’t happen by accident—it happens by design. That’s why, this week, I’m bringing back one of our most downloaded episodes from 2022—because the principles still hold true today. Compensation is more than just a paycheck; it’s a tool to build trust, retain top talent, and create alignment between...2025-02-0318 min
The Fierce Factor with Kaeli LindholmEpisode 250: Transparency With Team Members: How Much Is Too Much?As a leader, one of the most critical questions you’ll face is how transparent you should be about your business’s financial health and goals. It’s a balancing act—sharing enough to build trust and drive alignment without creating unnecessary stress or confusion. In this episode of The Fierce Factor, we’re diving into the nuanced world of transparency in leadership. I’ll help you understand how to approach transparency as a powerful strategy that fuels trust, motivation, and alignment while protecting your team from overwhelm. Here’s what we’ll cover: The tangible ben...2025-01-2715 min
The Fierce Factor with Kaeli LindholmEpisode 249: Creating Psychological Safety in the Workplace with Krista Donargo, SGAIn this week’s episode of The Fierce Factor, we dive into the critical and timely topic of psychological safety in the workplace. Joined by Krista Donargo, KLC’s strategic growth advisor, we unpack the true meaning of psychological safety and why it’s a foundational element for building thriving teams and businesses in 2025 and beyond. Krista, a seasoned expert with a background in psychoanalysis and communication, brings a wealth of knowledge to the conversation. With years of experience coaching Fortune 500 executives and helping teams develop a culture of trust and collaboration, her insights are both practical and transformative. ...2025-01-2035 min
The Fierce Factor with Kaeli LindholmEpisode 248: Building a Cult Following: Lessons in Leadership and Scaling up with Allie McAllister, NP-C, DCNPIn this episode of The Fierce Factor, I’m joined by the extraordinary Allie McAllister—nurse practitioner, entrepreneur, and co-founder of Cult Aesthetics, Cult Conference, and Squeeze Skin. From her start at a cadaver lab in 2020 to leading three thriving businesses in the aesthetics industry, Allie’s journey is nothing short of inspiring. Together, we explore what it takes to grow and scale with intention, all while maintaining integrity in your brand and practice. Allie candidly shares the triumphs and challenges of her first year as a business owner, touching on key topics like: Team building: Cultiv...2025-01-131h 00
The Fierce Factor with Kaeli LindholmEpisode 247: Predictions for Success in 2025Each year, I like to start the season by reflecting on what’s happening in the aesthetics industry—sharing key insights and leveraging my experience to help you make sense of the trends and opportunities shaping our space. Join me in this episode of The Fierce Factor as I share a forward-thinking forecast of trends that are reshaping the industry (spoiler: it’s expanding in exciting ways). Together, we’ll explore actionable business strategies to help you navigate and capitalize on the "perfect storm" of opportunities coming your way this year. I’m hopeful this episode wi...2025-01-0623 min
The Fierce Factor with Kaeli LindholmEpisode 246: Don’t Be the Expert, Be the UnderdogIn this special episode of The Fierce Factor, I’m excited to share my recent guest appearance on the Girls of Grit podcast, hosted by the inspiring Annalisa Rhodes and Cynthia Faquera. During our conversation, we explored themes of resilience, leadership, and what it truly means to rise as a woman in competitive industries. I opened up about my journey from medical device sales to founding KLC Consulting and the POP Leadership Academy, sharing key lessons I’ve learned about leveraging grit, empathy, and bold decision-making to build a life-first business. From the importance of embracing an “underd...2024-12-3043 min
The Fierce Factor with Kaeli LindholmEpisode 245: Epic Growth in 2025: Strategic Planning for Breakthrough SuccessIn this episode, I’m sharing a clip from our Epic Growth in 2025 Strategic Planning Masterclass, where I linked arms with a group of passionate entrepreneurs to map out what it actually takes to create a breakthrough year. If you weren’t able to attend the live masterclass, this episode gives you a preview of the strategies and insights I shared to help business leaders hone their focus and prepare for sustainable growth in the coming year. I reflect on my own journey—from setting simple revenue goals to building a legacy-driven, multi-seven-figure business—and share how I learne...2024-12-2325 min
The Fierce Factor with Kaeli LindholmEpisode 244: The Lies That Are Killing Your PotentialWhat’s holding you back from reaching your full potential? In this episode, I’m diving into what it really takes to unlock your next level of growth as we reflect on the insights gained during our recent strategic planning masterclass. From the transformative stories of trailblazing women to the frustrations I feel seeing so much untapped potential among ambitious leaders, we’ll explore how mindset shifts and bold decisions can redefine your future. This week, I’m sharing my own experiences navigating imposter syndrome and investing in my growth—including a high-stakes mentorship meeting with one of my idol...2024-12-1613 min
The Fierce Factor with Kaeli LindholmEpisode 243: Faith Over Fear with Dr. Sarah Berg, DNP, FNP-CEver wondered what it takes to go from fully booked provider to visionary CEO? In this episode of The Fierce Factor, we’re sharing a powerful POP Leadership Academy group coaching call, featuring the incredible Sarah Berg, DNP, FNP-C. As part of our Expert Speaker series, Sarah shares her bold journey to building Bespoke Beauty in Montana, diving into lessons on embracing uncertainty, trusting yourself, and making fearless decisions. Together, we tackle the real challenges of leadership, scaling, and the transformational power of self-development in creating a legacy-driven business. Craving more inspiration?Mark your calendar for Th...2024-12-091h 00
The Fierce Factor with Kaeli LindholmEpisode 242: Leadership LonelinessIn this episode of The Fierce Factor Podcast, I’m opening up about the raw, unfiltered truths of leadership and entrepreneurship. We’re talking about the moments no one prepares you for—the confidence it takes to bet on yourself, the resilience to bounce back after failure, and the courage to embrace growth when it feels the hardest. From my earliest days of building a consulting business to leading a growing team, I’ve learned that leadership isn’t about perfection—it’s about persistence. If you’ve ever felt like the weight of leadership is too much or question...2024-12-0221 min
The Fierce Factor with Kaeli LindholmEpisode 203: Confidently Step Into The Unknown: Part 1 with Jenny Guthrie, APRN-CNPWelcome back to episode 203 of the Fierce Factor podcast. This week, we dive into the first part of an enlightening conversation with Jenny Guthrie, the visionary founder and leader of Glow Medical Aesthetics. With over 15 years of experience as a Nurse Practitioner, Jenny has not only injected patients in the Tulsa and Enid areas but has also served as an Allergan Medical Institute Trainer for 2 years, imparting her knowledge to the industry's best minds. She's the mastermind behind Glow's proprietary Tectonic methodology, crafting personalized, results-driven treatment plans. Glow, under Jenny's leadership, stands in the top 3...2024-03-041h 12
The Fierce Factor with Kaeli LindholmEpisode 197: Stop Quiet Quitting on Your Fullest PotentialIn this week’s episode of the Fierce Factor podcast, I'm diving deep into the world of thought leadership, exploring our innate desire to make a meaningful impact on the world and the importance of nurturing our inner thought leaders. Join me as I continue the thought leadership series, shining a light on the expanding pool of capable female leaders and our commitment to uplifting their voices. I'll share insights and personal experiences to encourage you to reflect on your own aspirations and motivations. We'll explore Oprah's perspective on finding purpose and the common trait am...2024-01-2212 min
The Fierce Factor with Kaeli LindholmEpisode 132: Elimination MarketingMarketing is a BIG word. One that is widely adopted yet still often misunderstood at its core. One marketing strategy does not fit all. I have found through many years of practical experience that many solid marketing tactics will ultimately fail without a clear brand positioning strategy that speaks to only the most valuable consumer. And that’s really where this idea of “elimination marketing” comes to play. This ideology becomes more and more critical as a business advances. Many marketers will say “sell yourself”. You are your unique brand”. And I agree with...2022-10-2418 min
The Fierce Factor with Kaeli LindholmEpisode 129: Tips for Leveraging Reps & Vendor NegotiationsIn this week’s episode of The Fierce Factor podcast, I am sharing an unedited (insider) discussion among our POP leadership academy led by our practice management strategic growth advisor, Justyn Green. Quite often our clients come to us at KLC to leverage our team’s experiences as an industry reps and managers and together we prep to guide them through the decision making process of bringing in new products lines, services, and energy based devices into their practice; Justyn and I agree that at the end of day working in allegiance with industry can be hugely bene...2022-10-0337 min
The Fierce Factor with Kaeli LindholmEpisode 128: Find Your Power SquadYou’re in for a treat today. I am going to talk with you about the immeasurable value of surrounding yourself with the mentorship, wisdom, and support of other high growth women like yourself. Here’s the thing- business ownership can actually be lonely. It can feel isolating. I know when I talk with colleagues of mine they tell me that they feel misunderstood a lot of the time- and I think that’s the blessing and the curse of entrepreneurship. They’ll say things like “my family loves and supports me but they just don’t get it”. “Th...2022-09-2514 min
The Fierce Factor with Kaeli LindholmEpisode 127: Overcoming Imposter SyndromeHave you ever had a moment where you’ve thought to yourself, “how in the world am I actually doing this”? Or internally told yourself that your accomplishments were due to luck, or your network, resources , or parents? Do you ever think that you are going to be discovered as a fraud? Do you feel like everyone else around you knows more than you? You could be one of the millions of Americans who suffer from something called imposter syndrome. Something I’ve noticed about imposter syndrome is that it’s very sneaky. It is a little tiny...2022-09-1912 min
The Fierce Factor with Kaeli LindholmEpisode 123: Is Your Business Growth Stunting Your Advancement as a Human?I’ve come to the conclusion that not all growth is healthy. In fact, there is an eminent consequence of growth, a side effect, and an impact that if you are set out to grow you must be vigilantly aware of- and that’s what I want to talk with you about today…. How your business growth taking center stage could be the very thing that is holding you back from transforming into the woman you so deeply desire to become. I recently sat down with my journal to explore this idea after a conversation during...2022-08-2212 min
The Fierce Factor with Kaeli LindholmEpisode 121: The DNA of a Successful Aesthetic Training Academy with Yvonne DellosA byproduct of the unstoppable advancements our industry has experienced over the past several years is the rapid growth of clinical coaching & personal training academies in aesthetics. When this week’s Fierce Factor Podcast guest opened her training academy there were only 16 independent training institutions in the United States. That number has more than quadrupled in less than 5 years. This week I have a very special and inspiring interview with the incredibly talented Yvonne Dellos. MSN, FNP-BC, National Aesthetic Trainer, KOL, and Speaker. Yvonne is the brilliant founder of the acclaimed Medical Aesthetic Ar...2022-08-0841 min
The Fierce Factor with Kaeli LindholmEpisode 120: Bonus: Supercharge Your Relationship Selling in 5 MinutesThis week I have a very popular re-release of a previous episode that I think is so valuable for those of you who love your clients but either you or someone on your team has an aversion to selling. At a time where costs of doing business are growing, your businesses’ ability to keep profit margins juicy and also serve patients at the highest level is critical. In fact, back in episode 98 I shared best practices for raising your prices. If you haven’t raised your prices in the past 6-9 months, be sure to jump over to th...2022-08-0117 minThe Fierce Factor with Kaeli LindholmEpisode 117: Transitioning to Cash Pay Model with Heidi Hermel, NPHello, Fierce Factor! I am so excited to share with you this incredible interview with our very own POP Leadership Academy client, friend, and nurse practitioner extraordinaire, Heidi Hermel from Mankato, Minnesota. Heidi shares her experience transitioning from an insurance-based medical practice to building her own rapid growing medical spa. She talks about some of the challenges she had with securing funding as a female with a business that was all built around her and really no proof of concept. She talks about the nuances of developing team, investing in team...2022-07-1840 min
The Fierce Factor with Kaeli LindholmEpisode 115: When You Go All-in on an Employee and They LeaveToday I have a basic message that doesn’t require a checklist, it doesn’t really require much strategy or structure. This message comes from the heart. It requires you to open your mind to a new way of thinking and to slow down to really bring into focus the bigger picture of what you’re doing here. I can count on one hand the number of clients I’ve worked with who haven’t had that thought “what if I train my new nurse and she leaves”? And it’s reality. This fear can be crippling to th...2022-07-0416 min
The Fierce Factor with Kaeli LindholmEpisode 113: What Your Practice Manager Needs From YouToday I want to flip the script in a very loving and supportive way for you business owners out there who are responsible for supporting a significant number of employees and also for those of you who are thinking about bringing on a manager to oversee staff management and your day to day operations. So often a business owner wears so many hats. She has built her business doing brilliant 1:1 work with her patients, she is focused on clinical outcomes, client experience, and developing her brand. And because of this the management side of things tends to ge...2022-06-2020 min
The Fierce Factor with Kaeli LindholmEpisode 112: Hiring PTSDIt’s time for us to talk about the REAL reason many of us are having trouble finding great people after the so-called “great resignation”. In some cases, it’s not because of the sudden lack of qualified candidates, our limited budget to hire world class team members, or our ability to lead. Instead, many of us are stagnant in our hiring because we have become plagued with what I lovingly refer to as “Hiring PTSD”. I am witness to daily experiences with clients who have suffered severe and often repeated trauma with hiring. The experience of hiring the w...2022-06-1311 min
The Fierce Factor with Kaeli LindholmEpisode 111: The 6 Stages of an Aesthetic Business LifecycleI recently saw a mom of three kids chasing her toddler around while carrying a baby during her oldest son's baseball game. The experience took me back to the days of raising my now 10 and 13 year old boys, and the realization that they have really grown up and the way I parent and interact with them has taken a 180 turn. Not only have they changed, but so have I! And gosh, raising kids through the developmental stages of life is so much like raising a business. Who our business needs us to be when it’s a ba...2022-06-0623 min
The Fierce Factor with Kaeli LindholmEpisode 110: The Inner Workings of a $1.2B Business LeaderWith an influx of private equity seeking investment opportunities in our booming industry, one current hot topic among aesthetic providers is “how do I prepare my business become attractive to a buyer”? Most of the time our clients start their businesses with no thought of their end game. They are following their passion, living out their mission, making a transformative impact on their patients. In this week’s Fierce Factor podcast episode I would like to introduce what we at KLC refer to as a “champagne exit” through a powerful case study of Jamie Kern Lima- entr...2022-05-3033 min
The Fierce Factor with Kaeli LindholmEpisode 108: Your Proprietary Aesthetic Method - The RetreatSo often a business owner who is also the main service provider of their business has an approach that is so customized that only they can do it. While this customization is so impactful to patient outcomes, it can be very challenging to teach this approach to someone else. The dilemma so many of our clients face when they come to work with us is being able to offer a consistent experience for patients as they scale their business through other providers, and to leverage this experience as a brand differentiator that “calls” patients to them...2022-05-1618 min
The Fierce Factor with Kaeli LindholmEpisode 106: How to Know When It's Time to HireIn this week’s episode we have a vital conversation for anyone in any industry who is desiring to expand their output in their business in any capacity. Meaning, you may be a solopreneur who is wondering “where do I go from here”, do I continue as is, do I scale up, or do I sell? Or you may be fully staffed in your current model but preparing for your expansion or exit and thinking about who you need to help you tackle that next move. I have conversations weekly with business owners who ask themselves this questio...2022-05-0215 min
The Fierce Factor with Kaeli LindholmEpisode 105: Reflections: Six Pack AbsThis week’s Fierce Factor podcast episode is a moment to reflect on growth, new milestones, the new outlook for our business and the trajectory for our clients, and how together we have evolved over the past few months through the experience of sharing my own personal and professional journey with you, leader. I’ve shared quite a bit in previous episodes about my college soccer days. But I haven’t talked a lot about the years leading up to that. In this episode, I share a story about the year I discovered my six pack abs and how...2022-04-2511 min
The Fierce Factor with Kaeli LindholmEpisode 104: The Time Versus Money ConundrumSo often I have conversations with high growth female business owners who are strapped for time every single day. They are juggling a million things in their life- motherhood, housekeeping, dog caring, friending, wifing, and fixing. Oh and all while treating back to back patients while slamming down caffeine and holding their bladder until they can sprint to the restroom for a break. For many years, my personal goal was revenue growth and then profitability. Having profits would allow me to build a savings account, make investments into my long term wealth, and to reinvest back into the...2022-04-1816 min
The Fierce Factor with Kaeli LindholmEpisode 66: Fierce Women in Aesthetics: Lori Robertson NPThis week I am sharing a very special Fierce Factor Encore episode. I’ve pulled out a few of my very favorite interviews with Fierce Women in Aesthetics who create, inspire, and disrupt the status quo. Last year I had the opportunity to interview a leading expert in clinical aesthetics, Nurse Practitioner extraordinaire, Lori Robertson. She is a decorated podium speaker, owner of Skin Perfect Medical Aesthetics and Co-founder of The Aesthetic Immersion. In this episode we discussed her varied career, safety, ethics and advice for nurse practitioners. Lori begins by taking us through her ex...2021-07-2642 min
The Fierce Factor with Kaeli LindholmEpisode 59: Fierce Women in Aesthetics: Sabrina Fabi MDThis week I am sharing a very special Fierce Factor Encore episode. I’ve pulled out a few of my very favorite interviews with Fierce Women in Aesthetics who create, inspire, and disrupt the status quo. Last year I had the opportunity to get vulnerable with one of this industry’s thought leaders, Dr. Sabrina Fabi. She is a board-certified dermatologist who practices out of the world-renowned Cosmetic Laser Dermatology practice in San Diego. You may recognize her as the medical news correspondent for Fox 5 News in San Diego as well as a staple on the Allergan talk...2021-06-0717 min
The Fierce Factor with Kaeli LindholmEpisode 58: Convert Callers to ConsultsSome practices invest tons of time and money helping their team learn how to “sell better.” And I personally am OVER that method. The reality is, if a buyer has not assured themselves that they are worth investing in, no amount of phone schmoozing is going to “convince” that patient to book a consultation with you. They are either ready to invest in themselves or not. And spending twenty minutes on the phone with them haggling over methods, price ranges, and consultation fees is a waste of time and resources. Instead, teach you...2021-05-3120 min
The Fierce Factor with Kaeli LindholmEpisode 57: 3 Pitfalls to Building a Winning TeamYou’ve heard the saying “Success leaves clues” and I absolutely believe this is the truth .... Very often I am inspired to record podcasts that are influenced by work that our clients are doing in their businesses. Sometimes I’ll share best practices and other times I’ll share lessons learned so you can anticipate and implement strategies to avoid plateaus that may be eminent for you in your business. AND Today I am going to discuss with you the top 3 pitfalls that I have seen become barriers for talented business owners who are attempting to build kick ass, p...2021-05-2413 min
The Fierce Factor with Kaeli LindholmEpisode 56: Get Better, Not BiggerI routinely hear excuses from business owners to validate why they are keeping themselves stuck, in complexity, or growing bigger but not better. “That employee is painfully resistant to change but I can’t let them go because they’ve been here too long”. Or “I’m exhausted and don’t have time to add more to my schedule so I’ll just hang onto the same systems and cross my fingers they fit eventually”. This device I purchased is collecting dust but I spent so much on it that I am going to hang onto it”. Patients are not showin...2021-05-1710 min
The Fierce Factor with Kaeli LindholmEpisode 55: Be Fearless with Tiphany Hall, PhD, MBAToday’s guest is someone that has been on my radar for an interview for a long while. You are going to love this episode with Dr Tiphany Hall as she opens up about her childhood, being a single mom, a college professor, and leading organizations from conception to thriving. Tiphany serves as the Chief Growth Officer at Aesthetic Record, an all-in-one EMR & Practice Management Solution that powers over 3,000 US clinics and serves more than 1.5 million patients. Her work with A/R inspired Tiphany to be named as a “2020 Top 25 Woman Leader in Healthcare Technology” by the Healthc...2021-05-1044 min
The Fierce Factor with Kaeli LindholmEpisode 54: You'll Never Be "In Demand" Until You Do ThisI have yet to meet a business owner who isn’t looking to grow “demand” for their services in some way shape or form. Either they are looking for a healthier flow of patients through their practice or they are looking for ways to attract higher-value clients who will eagerly pay top dollar, upsell, cross-sell, and refer other patients. You know that stage of business where you have a waiting list 3 months out, the patients on your schedule are dream clients, they don’t bat an eye about your fees and they show up with a grin ear to ea...2021-05-0311 min
The Fierce Factor with Kaeli LindholmEpisode 53: Why We Do Relationships, Not TransactionsWe have been patiently, actively, and attentively asking powerful questions and listening to you, to our community, and to our clients to develop a carefully formulated curriculum in our academy that takes our students step by step through the growth milestones that will teach you to masterfully build a deeply satisfying, lucrative, freedom-based business that stands the test of time. Most of our clients make massive financial leaps during their time working with us, but that is a not our primary goal; through my collective research and tactical experience working with MDs, NPs, and aesthetic business owners...2021-04-2609 min
The Fierce Factor with Kaeli LindholmEpisode 52: Marketing Your Proprietary MethodSomething I’ve noticed about our Academy clients collectively this year is that they have strong clarity and visibility around the thing that makes them unique. Basically, they have become marketing geniuses as it relates to developing a brand identity that exposes them as the preeminent category leader in their market. During the first year in the academy we take our students through the influential business building milestones around Leadership mindset, team building, brand strategy, marketing foundations, and systems & structure. During this process they essentially learn to make powerful mindset shifts around building a business to fit a li...2021-04-1915 min
The Fierce Factor with Kaeli LindholmEpisode 51: It's Time to Stop ToleratingHi Fierce Factor listeners! Welcome to Episode 51, a short and sweet yet powerful mindset shift around your environmental diet. Before you even think about how to grow and what to focus on, the first question to ask yourself is, “What can I eliminate?” When you tolerate things that do not positively influence your life and business, you risk developing habits that ultimately drain your energy and focus instead of empower you. Tune in to hear how I will challenge you to take inventory of your environmental diet and eliminate what is not serving! Build...2021-04-1208 min
The Fierce Factor with Kaeli LindholmEpisode 50: The Fierce Factor: Season One in ReviewEpisode 50 marks the one year anniversary of delivering weekly episodes to the Fierce Factor Podcast listeners! Whoa! I’ll share an off the cuff recap of Season one of the FF podcast and give you a sneak peek at what I’m working on now! Tune in to hear my script-flipping goals for women in our industry! PS- Don’t forget to join my email list to put your name in the hat for what’s in store Book a Strategy Call with Kaeli Join the KLC Consulting Mailing List...2021-04-0515 min
The Fierce Factor with Kaeli LindholmEpisode 49: My ParentsOn the heels of so much tragedy, uncertainty, and instability I’ve been hearing stories upon stories of people who are really using this era as a life reset and I had a conversation recently that took me back to losing my brother (almost 5 years go) and remembering those last 3 months with him. He was in the hospital after suffering from liver failure which led to kidney failure and I was by his side almost every day. We grew closer in those 3 months than we had in my 3 decades of life with him. I remember thinking how It...2021-03-2913 min
The Fierce Factor with Kaeli LindholmEpisode 48: Be Careful What You Wish ForOne thing I know for certain is that the only thing certain is change…. AND evidenced by conversations I had this week, I think change happens to be at the forefront of a lot of people’s minds. Have you ever heard the phrase “Be careful what you wish for”? It seems like in some ways SOCIETY creates our roadmap for our success. Get married, have babies, grow old. Get a job, get a promotion, become a corporate officer. Start a business, make more money, buy a bigger house. Build your tribe, gain more followers, grow your celebrity.2021-03-2210 min
The Fierce Factor with Kaeli LindholmEpisode 47: Eliminate Fire Drills in Your Business With This StrategyThis week I had what I would call an “intervention” training with my academy. Basically, many of our members are dealing with unexpected personnel issues, patient issues, and shuffling of staff… I realize covid has changed a lot of things for many people. And our clients who are powerhouse MDs and leaders don’t have time (nor should they) take on even more tasks or responsibilities in their business. In this episode we discussed the power of Focus. Leaning into the key activities that powerfully drive impact in their business and flat out eliminating the rest. The result...2021-03-1524 min
The Fierce Factor with Kaeli LindholmEpisode 46: A Peek Inside the POP Aesthetic Leadership AcademyIn today’s episode I share a bit about my background and inspiration behind our flagship program POP Aesthetic Leadership Academy. I was on a mission to solve a major gap in our industry and built this program to design a step-by-step blueprint to help aesthetic practice owners and leaders achieve a category-of-one leadership in their markets. I am proud to say that this program is an innovative, results-driven 12 month business incubator for ambitious aesthetic practice managers and owners where they come to learn the skills to think and act like a true CEO and ta...2021-03-0818 min
The Fierce Factor with Kaeli LindholmEpisode 44: Supercharge Your Relationship With Selling With This 5 Minute Mindset HackWelcome to The FF podcast, you are tuning in to episode 44: and what I am going to share with you today will radically transform your relationship to “sleezy selling” in 5 minutes. PS- I have created a PDF to accompany this training called “21 ways to follow-up with clients without being salesy”. You can grab your copy by sending me a DM on Instagram. Just type “sales”. Or you can send me a nice note too that works:) It was super interesting for me when I started working with aesthetic practices and saw how uncomfortable so many providers and e...2021-02-2213 min
The Fierce Factor with Kaeli LindholmEpisode 43: Practice Medicine and Life on Your Own TermsWhen I met today’s podcast guest I had an instant connection with her. She shared with me that she was experiencing rapid growth and wanted to put systems and structures in place to support steady, sustainable acceleration. She also was very particular about one thing: she wasn’t receptive to “cookie cutter approaches” and she was looking for someone to help her expose her brand in a way that elevated her unique message- not recommending powder puff commoditized marketing like had been advised to her in the past. So basically she was speaking my love language. Dr...2021-02-1545 min
The Fierce Factor with Kaeli LindholmEpisode 41: Why Leaders Ignore National AveragesI have been racking my brain to remember a time when someone called me and asked me to help them become average. But if I had a dollar for everytime I’m asked “What do most people do”? I’d be a gajillionaire. I am routinely asked by clients where their business “should” be? If you haven’t listened to episode 11, you may want to cruise back and listen to “The cure for comparisonitis” where I address techniques to pull you through this vicious trap of comparison. But don’t beat yourself up. I have...2021-02-0110 minThe Fierce Factor with Kaeli LindholmEpisode 40: Is Your Team "On Brand"?I was recently asked, “what does my team have to do with my brand strategy”? When I think back to that initial question of what does a brand have to do with a team, It’s almost laughable. I see many entrepreneurs obsessed with building their brand personality, making cute perfect filtered instagram feeds and curated posts rather than investing time, money, and education into building a people strategy that will ultimately be the thing that gives their brand life. In this episode I’ll explain how your brand is directly connected to the people represent...2021-01-2514 minThe Fierce Factor with Kaeli LindholmEpisode 39: 2021 Aesthetic Trends Creating Momentum for Our Clients!It’s hard to believe we are at the half-way mark of the first month of the year. And while it seemed like 2020 was moving slow as molasses, I don’t know about you, but I feel like this year is flying by. Today I want to discuss the upside of a turbulent year. How chaos has forced many of our clients to evaluate what’s essential, updating outdated systems, disjointed teams, and shoring up a foundation that is 100% pandemic-proof. Similar to building muscle, it often takes tearing or breaking down existing infrastructure to rebuild strong...2021-01-2339 min
The Fierce Factor with Kaeli LindholmEpisode 39: 2021 Aesthetic Trends Creating Momentum for Our ClientsIt’s hard to believe we are at the half-way mark of the first month of the year. And while it seemed like 2020 was moving slow as molasses, I don’t know about you, but I feel like this year is flying by. Today I want to discuss the upside of a turbulent year. How chaos has forced many of our clients to evaluate what’s essential, updating outdated systems, disjointed teams, and shoring up a foundation that is 100% pandemic-proof. Similar to building muscle, it often takes tearing or breaking down existing infrastructure to rebuild strong...2021-01-1839 min
The Fierce Factor with Kaeli LindholmEpisode 38: Beware: The Flashy ResuméAs we start to accelerate into 2021, one universal wound that doesn’t seem to heal is the desire for strong, passionate, and capable team members. I’ve found through my years in corporate management to running a plastic surgery practice, to owning my own business that this need never goes away. This is not one thing on our checklist that ever gets fully furnished. In fact, from where I’m sitting, I tend to see that the stronger the business, the greater the desire is to maintain and scale that level of excellence. Easier said than done folks!2021-01-1117 min
The Fierce Factor with Kaeli LindholmEpisode 37: Why It’s Time to Rethink Your Good Girl ReputationI want to kick off 2021 with a little kick in the butt for my female leaders out there. This episode was inspired by a classic book I am reading “Nice Girls Don’t Get the Corner Office” in which Dr Louise Frankel lays out a series of unconscious mistakes women make that sabotage their careers. We are working with women who are looking to build real companies, lead powerhouse teams, and do iconic work. BUT, to build a company in the top 2% we have to stop acting like the other 98%. To become a preemin...2021-01-0424 min
The Fierce Factor with Kaeli LindholmEpisode 36: 2020 in RearviewIn this final episode of 2020 I reflect back on the biggest lessons learned in our business and also share a little bit of what I went through personally this year and how I am going to take these new lessons (and set new strategies) in 2021. When I started this year I had 3 big goals and while I’m proud to say that I did tackle all of these goals and I am gratified by these accomplishments, looking back I realize my biggest achievements were actually intangible. My biggest accomplishment was WHO I became as a bi-product of se...2020-12-2814 min
The Fierce Factor with Kaeli LindholmEpisode 35: Bacon & Breakthroughs... Creating a New Focus for 2021We tend to underestimate the power our mind has on our business strategy. This week I had an “aha” moment as I was cooking bacon and I realized that the relationship we have with our business and the day to day activities we subscribe to are a collection of habits we create based on stories we tell ourselves. In my case cooking bacon it was feeling “stressed” while not being in a stressful situation whatsoever. Similarly, we tend to repeat bad decisions in our business because we have conditioned ourselves to live in a loop of decisi...2020-12-2128 min
The Fierce Factor with Kaeli LindholmEpisode 34: When a Financial Goal Becomes Destructive for Your BusinessI’d like to discuss with you how a tunnel-vision focus on a financial goal can actually stall or even become destructive for your business by keeping your vision too short-sighted or “reactive”. There are essentially two ways to protect your money- spend less or make more. And when we have a lack of clarity or certainty, we tend to revert to what is safe and comfortable. But here’s the problem with that. Focusing only on the numbers is “Transactional” Transactions don’t grow a business. Unrelenting commitment to consistent activities that...2020-12-1414 min
The Fierce Factor with Kaeli LindholmEpisode 33: Creating Iconic InfluenceHello there Fierce Factor listeners! I decided to share a little snippet of our Iconic Influence Bootcamp with those of you who were maybe not able to attend a 5 day bootcamp but are thinking of how you can create a strategic plan going into 2021 to create Iconic Influence in your business, life and marketplace. Essentially, that is what this whole bootcamp was designed around. I hope you enjoy this valuable training where I share my 4 pillars of Iconic Influence and I’d love to hear your feedback! Exciting News! I’m exci...2020-12-0750 min
The Fierce Factor with Kaeli LindholmEpisode 32: Strategic Investments to Catapult Growth in a DownturnToday Kaeli shares a very special episode with a high-growth client of hers who has made some extremely difficult (and in some ways counter-intuitive) decisions during covid and has flat out reaped the benefits by doubling down in some of the “intangible” areas of his business. A typical over achiever, after graduating magna cum laude from the University of Southern California, Dr. Waltzman attended the University of California Irvine School of Medicine where he was accepted into one of the country’s pioneer dual degree MD/MBA programs at the Paul Merage School of Business. He was then a...2020-11-3036 min
The Fierce Factor with Kaeli LindholmEpisode 31: How to Ask for a Pay RaiseToday’s episode #31 goes out to all of you rockstar practice managers and industry employees who are feeling strained in their role… Listen, this is a very polarizing time for high impact employees who are essentially either 1. Working in a less than gratifying environment or 2. Working in a great company but carrying the weight of 3 employees. I received a call from a client about this very topic so I wanted to bring this to the podcast to share our conversation and my advice for all of you feeling like you are “worthy” of a pay increase in your rol...2020-11-2313 min
The Fierce Factor with Kaeli LindholmEpisode 30: Finding My VoiceFor those of you who are traditional long time listeners of the podcast, you may remember back 15 episodes I made the decision to record a “Reflections” episode every 15 podcasts. I thought of how impactful it would be to review the last 15 episodes and give a theme to what the past 15 weeks meant for us. I go back to my college days with an experience I had in relation to being my authentic self. I’ve developed confidence and stayed true to myself even when it may not be the easy or comfortable route to take. Part of the work...2020-11-1614 minThe Fierce Factor with Kaeli LindholmEpisode 29: Make Money in Your SleepCan professional wellness medicine help you differentiate your aesthetic practice? Join me for an insightful interview with former billion dollar brand Pharma & Aesthetic industry executives: Chad Collins and Reggie Gatewood to discuss why they believe high quality clinical CBD has become the powerful gateway to the $4.2 Trillion wellness industry. Chad and Reggie’s passion shines through as we talk all about quality product, education and their emphasis on “putting the healthcare provider first and last.” Visit www.themdfarma.com and list “KLC” at checkout for access to “Creating Bundles & Proprietary Offers” Training PLUS a 30 minute di...2020-11-0953 minThe Fierce Factor with Kaeli LindholmEpisode 28: Start With WhoIf you surround yourself with people who drain your energy, who steal your joy, or who make you resent your work, the WHY quite frankly doesn’t matter. Are you accepting any patient or customer who calls? Are you giving your time to someone who is unappreciative of your incredible talents? When you focus on the principle of Who you will Indefinitely Take control of your personal brand and reputation and position yourself in a category of one because you will: Effortlessly Attract higher end clients who recognize your brilliance appreciate, support, and uplift you Dramatically im...2020-11-0210 minThe Fierce Factor with Kaeli LindholmEpisode 27: $100K Hidden in Plain SightLet’s talk internal marketing strategies! We spend a lot of time talking about patient acquisition, online marketing, and social media marketing but there is just one piece of marketing in our industry that is massively overlooked and so incredibly important- and that is the kind of marketing that stimulates upsells, cross-sells, and reactivations. This is the kind of marketing is happening for patients when they already know, like, and trust you! Today I’ll share my biggest pet peeves around what happens when we forget to market and take advantage of the agen...2020-10-2634 minThe Fierce Factor with Kaeli LindholmEpisode 26: Monetize Your Knowledge with Traci Andreason RN BSNI’m really thrilled to share this absolutely badass episode with you today. I had the honor of interviewing one of the aesthetic industry’s favorite nurse injectors, Traci Andreason and I picked her brain on all the hot questions from growing an IG following into the tens of thousands to converting social media leads to patients, to staying authentic and true to herself when her industry current is gripping her to look and act like everyone else on the market And finally, priceless advice on how to leverage your unique knowledge and expertise to monetize online prog...2020-10-1935 minThe Fierce Factor with Kaeli LindholmEpisode 25: Unapologetic AmbitionIt’s time for you to stand for something. It’s time for you to stop “thinking” about what’s wrong out there and step up and lead unapologetically. In this episode of the Fierce Factor I’d like to share a story about a client who had to overcome her own impostor syndrome to step out with a differentiated message that would set her apart in a sea of sameness in her industry. She went from being worried about “rocking the boat” to becoming a respected thought leader in her space. By shifting her perspective as a CEO she has bl...2020-10-1211 minThe Fierce Factor with Kaeli LindholmEpisode 24: Power Position Your BrandToday I want to share with you a portion of an academy training I did on professional branding. We believe our brand promise is the covenant we make to our client. It’s the organizing principle that ties together your presence in the marketplace. It informs every decision you make- what services or treatments to offer, policies, operations, sales, etc. It basically states: What you come work with us “xyz” will happen. Those of you who have been through my bootcamps have heard me say that your brand reputation is really what your consumer says behind...2020-10-0529 minThe Fierce Factor with Kaeli LindholmEpisode 23: The In-N-Out WayHave you ever wondered what it was like inside the $3Billion family-owned burger operation In N Out? This episode was inspired by one of our clients who said to me “everytime I drive through In N Out I am greeted proptly, with enthusiasm. My burger comes out quickly and its always insanely delicious. Never fails. How do we run an aesthetic operation with that kind of consistency and fluidity? Well lucky for us I happen to know 16-year leadership veteran on the In N Out executive team… she also happens to be my baby sister. So together we r...2020-09-2836 min
The Fierce Factor with Kaeli LindholmEpisode 22: Think BiggerWhile it may feel like we are easing back into the “new normal”, historical trends tell us that we are about to experience an eminent economic aftershock... So here's the million dollar question that we are working through with our clients. What can I do right now that will catapult my business? ENGAGE the idea of 10x vision. Even if you never get there, you will change your thinking which will in turn change your results. I want to share with you the anchor strategy to change your reference point of wounded or disrupted thin...2020-09-2112 min
The Fierce Factor with Kaeli LindholmEpisode 21: How to Create Key Performance IndicatorsWhy do we hire people? We hire people on our team to produce wealth for our business. So if that is true, then how do we make sure each employee is producing and perpetuating profit for our company? We use something called KPI or Key Performance Indicators… KPI is an important measurement of how well your business is doing. On this podcast we really talk about leadership and my core philosophy that in order to design a lucrative, deeply-satisfying, freedom-based business (where you are not a slave to your self-created job), you must build and lead a high p...2020-09-1408 min
The Fierce Factor with Kaeli LindholmEpisode 20: Stand Out In a Crowd with Jess OsloIf you’re driving, make sure you save this episode to take notes I have a treat for you today. Today I have the privilege to interview one of our incredible Leadership Academy clients who has absolutely crushed it in year one of her business… Jess Oslo is the Founder of Vantis Institute in Newport Beach CA. She is tiny but mighty, you will learn for yourself, she is just a force to be reckoned with. A year ago, she took a huge leap of faith after 11 years of working with a leading plastic surgeon in New...2020-09-0738 min
The Fierce Factor with Kaeli LindholmEpisode 19: The Disruption StrategyKaeli is discussing how we think, especially during this pandemic, on today's episode. The one word that keeps coming up is survival. Chaos and uncertainty are other words associated with COVID-19, but you should embrace disruption and see it as an opportunity and a powerful strategy. Right now, we find ourselves in uncharted waters. The future has always been uncertain, but we can pull through it regardless of the fear. Kaeli describes what she’s overcome and how, as a result of her tragedies and her ability to rebound from them, she knows she possesses the...2020-08-3120 min
The Fierce Factor with Kaeli LindholmEpisode 18: My StoryIn today’s episode, Kaeli discusses herself and her journey into the aesthetics field. She also talks about her personal mission and lets us in on why it’s important to fully optimize your team to maximize your growth and income. After graduating, Kaeli was recruited for a sales position with Bayer Healthcare. This allowed her to learn the intricacies of working for a Fortune 500 company, and how corporations in general operate. Kaeli was then recruited to an aesthetics company where she found her true passion. She moved up the ladder into sales management, then to sales dire...2020-08-2414 min
The Fierce Factor with Kaeli LindholmEpisode 17: Never Say Never with Alisha Rose MerloIn today’s episode Kaeli talks to Alisha Rose Merlo, Senior Director of Professional Relations at Colorescience and Founder of The Inspo Zone. She joins us to share her journey to the aesthetics industry, the importance of elevating others and how to be the most authentic version of yourself. Leaving New Jersey to attend school for a Degree in Speech Language Pathology, Alisha knew three things; she was never getting married, never having kids and never driving a minivan. Looking back now, a married mother and grandmother of two, Alisha’s biggest learning from that time is neve...2020-08-1556 min
The Fierce Factor with Kaeli LindholmEpisode 16: How to Get Your Team to Read Your MindIn this episode of the Fierce Factor podcast Kaeli unpacks the concept of a vision… a vision is the rudder of the business. It will propel the direction, decisions, and focus of the company. In this episode Kaeli shares 5 questions to ask yourself to guide you in creating your company vision, a system for values, and direction on vision casting- enrolling your team into the shared vision of the company. Book a Strategy Call with Kaeli Tribe of Fierce Aesthetic Leaders on Facebook KLC Consulting Website Kaeli on Instagram...2020-08-1028 min
The Fierce Factor with Kaeli LindholmEpisode 15: Reflections: A Love Letter to the Alpha FemaleIn this episode of The Fierce Factor podcast: As we are living amidst the COVID pandemic, in the face of unrelenting uncertainty, Kaeli shares how she has developed a unique relationship with the “alpha”, Type A, fierce female, the same one she meets in the mirror every morning. This episode is dedicated to someone that is not just a high performer but one who stands as the resounding strength for the people around her. Someone who is abundant in loyalty, will do whatever it takes to protect her community, and is most often the last person to hersel...2020-08-0311 min
The Fierce Factor with Kaeli LindholmEpisode 14: Everything You Do MattersKaeli is talking to fifth year plastic surgery resident Dr. Deepa Bhat in today’s episode. With a double major in Spanish and Brain Behavior/Cognitive Science, Deepa is now working through her plastic surgery residency in Albany, New York. She joins to discuss residency, cultural identity and the importance of knowing the value of the small steps you take. Beginning in medical school, the only thing Deepa knew was that she didn’t want to be a surgeon. The perception of it as predominantly male and cutthroat was off-putting. However, once she started her rotations, she was...2020-07-2740 min
The Fierce Factor with Kaeli LindholmEpisode 13: The Best Comp Plan to Motivate an EmployeeIn today’s episode, Kaeli discusses creating compensation plans that motivate your employees. Times are tough out there and many businesses are struggling to make the pivots necessary to survive during the pandemic. Many are seeing unexpected reactivity in areas they would usually be bulletproof in. Kaeli begins by describing the three main challenges companies are currently seeing with their employees. First of all, many workers are apathetic about returning, whether it’s due to safety concerns or new stress at home created by lockdown. Second, many are reluctant to return to expanded responsibilities for no extra pay...2020-07-2017 min
The Fierce Factor with Kaeli LindholmEpisode 12: The $10,000 Phone CallToday, host, Kaeli Lindholm is joined by Dylan Kemna from OptiCall. Dylan has been in marketing for 12 years now and is also the founder of the plastic surgery marketing group on LinkedIn. OptiCall helps medical practices to convert leads to clients through marketing and specialized systems developed through studies of live client calls. We are presented in this episode with four pre-recorded client calls. Dylan and Kaeli share their feedback on how and what to improve to help convert the calls to clients. Dylan gives us his insight as to how he has been optimizing...2020-07-1341 min
The Fierce Factor with Kaeli LindholmEpisode 11: The Cure for ComparisonitisToday Kaeli is bringing a little dose of tough love as this topic is needed more and more everyday in her work with business leaders who are uncomfortable operating within a competitive landscape. Although people were conditioned to compete since childhood-rankings on tests, times in relay races, who gets the bigger ice cream cone- it becomes a problem when we fall back into this way of thinking as adults and business owners; we end up in a cycle of comparison shame & paralysis. In this episode Kaeli challenges her listeners to reframe their mindset around competition...2020-07-0614 min
The Fierce Factor with Kaeli LindholmEpisode 09: You Are WorthyZanoli Kozlowski is the Global Director of Education for Skin Better Science. She joins us today to discuss all things aesthetics, personal growth, and naturally, “The Fierce Factor”. Zanoli gives us her backstory on how she journeyed from South Africa to America to become a skincare guru and who inspired her along the way. She talks about how she initially went to school to study computers but made the leap into skincare, specifically in America. Positive influences have played a large part in Zanoli’s career. We hear about how she developed her own personal brand...2020-06-2240 min
The Fierce Factor with Kaeli LindholmEpisode 06: Don't Look Back with Lori Robertson NPLori Robertson is a Nurse Practitioner and leading expert in clinical aesthetics. She is a decorated podium speaker, owner of Skin Perfect Medical Aesthetics and Founder of The Aesthetic Immersion. Lori joins Kaeli today to discuss her varied career, safety, ethics and advice for nurse practitioners. Lori begins by taking us through her exciting career path. She was an ICU nurse before moving on to mountain rescue for 3 years. Lori then worked as medical consultant on General Hospital for over 19 years. Creative license often overtook facts in storylines; however, she is proud of tackling serious is...2020-06-0142 min
The Fierce Factor with Kaeli LindholmEpisode 05: Effective Marketing in the New EconomyKaeli recently had the opportunity to interview friend and marketing expert Heather Terveen. Heather is founder of The Skin CEO website and podcast. She has a background as a certified laser technician and has run her own business and tech agency. Today, Heather and Kaeli discuss their top 10 tips for marketing in the new economy. Heather is working on effective marketing with her members. Everywhere is at different stages of re-opening, often with varying guidelines. Her focus is on re-opening strategies and encouraging connection with clients. Heather explains that you shouldn’t assume clients are aware of yo...2020-05-2551 min
The Fierce Factor with Kaeli LindholmEpisode 04: Should You Discount During a Downturn?In today’s episode of The Fierce Factor, Kaeli shares some training that she has been going over in her Facebook group. She focuses on how you can strengthen your brand and position yourself to survive and thrive without compromising the integrity of your pricing. Can you adapt your model to fit with the new economy, and importantly, should you discount? Kaeli acknowledges that the landscape of the esthetics industry is rapidly changing due to COVID-19, but there is no need for rash decision making. Kaeli explains that decisions you make today could impact your business for up...2020-05-1818 min
The Fierce Factor with Kaeli LindholmEpisode 02: Bigger Than YouIn today’s episode of The Fierce Factor, Kaeli shares all the sentiments she is in response to the Covid-19 pandemic. She also focuses on how businesses and people are getting used to the new, uncertain normal. She expresses how impressed she is with the ways people are adapting to the current restrictions. Even though it seems like we’re trending downwards in the economy, this could also turn into the best time in your life. What if this is your time to pursue your vision? Kaeli acknowledges that people might lose motivation during moments of des...2020-05-0511 min
The Fierce Factor with Kaeli LindholmEpisode 01: Fierce AFWelcome to The Fierce Factor. Join your host Kaeli Lindholm, a 10+ year corporate aesthetic executive turned business consultant. Kaeli’s mission is to help businesswomen overcome limiting barriers and find success by aligning strategies, systems, and culture to make seven figure leaps and grow the practice of their dreams. Kaeli started her career in a male-dominated medical sales job, moving into aesthetics and then up the corporate management ladder. When she found that she couldn’t move higher up without sacrificing family, freedom, and health, she knew something had to change. The fear of failure had prevented her f...2020-04-0806 min