KaiNexus - Podcast Details

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KaiNexus: Continuous Improvement, Leadership, and MoreAsk the CEO: Bill Canady on Profitable Growth, 80/20 Leadership & Lean CultureIn this special episode, I'm joined by Bill Canady, CEO of Arrowhead Engineered Products and Chairman of OTC Industrial Technologies. Bill has spent over 30 years leading companies to profitable growth, building what he calls the “Profitable Growth Operating System.” He’s also the author of The 80/20 CEO, with a second book, From Panic to Profit, on the way soon.We recorded this live as part of the KaiNexus Continuous Improvement webinar series. Bill shares hard-earned lessons on strategy, execution, and what it really takes to align a company around a few critical priorities.We talk about...2025-04-2358 min

KaiNexus: Continuous Improvement, Leadership, and More[Webinar] Driving a Culture of Accountability: Transforming Patient Safety with KaiNexusWatch the recordingPresented byLindsey Booty, RN, BS, CNOR, is the Supervisor of Performance ImprovementChristopher Thomas, MD, is an Assistant Professor of Clinical Medicine at LSUHSC and Chief Quality OfficerLeaAnn Teague, MBA, MT(ASCP), SBB, PMP, is Sr. Director of Performance Improvementfrom Our Lady of the Lake Regional Medical CenterIn many hospitals, the process of recording, prioritizing, and addressing safety concerns raised by employees during patient safety rounds is often manual, fragmented, and lacks standardization. To overcome these challenges, Our Lady of the Lake Medical Center i...2025-04-1539 min

KaiNexus: Continuous Improvement, Leadership, and MorePreview: Driving a Culture of Accountability: Transforming Patient Safety with KaiNexus and Our Lady of the LakeIn this special preview episode, Mark Graban is joined by Lindsey Booty, Supervisor of Performance Improvement at Our Lady of the Lake Regional Medical Center in Baton Rouge, Louisiana.Register for the webinarLindsey shares how their team has built a culture of high reliability and accountability by combining weekly patient safety rounding with the powerful capabilities of KaiNexus—including weighted scoring and the SAFER Matrix.You’ll learn how they:Close the loop on safety concerns raised by frontline staffEngage leadership in weekly visibility and actionUs...2025-04-0807 min

KaiNexus: Continuous Improvement, Leadership, and MoreLean Transformation Summit Highlights & Checklist Best Practices with Greg Jacobson & Mark GrabanJoin Mark Graban and Greg Jacobson, CEO & Co-Founder of KaiNexus, as they explore the intersection of continuous improvement, checklist best practices, and the power of habit science. In this engaging episode of the KaiNexus Continuous Improvement Podcast, the duo discusses:Checklist Strategies: How simple cues and error-proofing techniques keep processes on track—whether in a live webinar, office, or remote setting.Habit Science in Action: Practical insights from influential books like Atomic Habits, Tiny Habits, and The Power of Habit that explain how structured routines lead to greater reliability and success.Lean Transformation & Technology: Reflections on the Lean Transformation Su...2025-03-1822 min

KaiNexus: Continuous Improvement, Leadership, and MoreThe Evolving Role of Leadership in Operational Excellence - A Chat with Jeff Roussel, KaiNexus Chief Revenue OfficerJoin Mark Graban on the KaiNexus Continuous Improvement podcast as he sits down with Jeff Roussel, KaiNexus’ Chief Revenue Officer, to explore the evolving role of sales, marketing, and leadership in driving continuous improvement and operational excellence within organizations.In This Episode, You’ll Learn:Career Evolution & Leadership: Jeff reflects on his 11-year journey at KaiNexus—from a focus on sales to embracing a broader role that includes marketing, customer experience, and internal culture.The Importance of Commitment: A discussion on how leadership behaviors, particularly a sustained commitment to operational excellence, are critical to long-term success.Buildi...2025-03-1113 min

KaiNexus: Continuous Improvement, Leadership, and MoreWebinar: What PE Teachers and PEX Professionals Have in Common - Coaching, Leading, TeamsWatch the recordingPresented by Shawna Forst, Performance Excellence, Quality & Risk Coordinator at MercyOne Newton Medical CenterWhat do physical education teachers and performance excellence professionals have in common? More than you think! This session will feature one former P.E. Teacher's perspective on the similarities between coaching kids and leading quality and improvement efforts in the workplace while also sharing how to leverage KaiNexus to support and encourage those endeavors.In this webinar, you'll learn:To explore the basic fundamentals of being an effective coach, regardless of field.To identify how...2025-03-0556 min

KaiNexus: Continuous Improvement, Leadership, and MoreWhat PE Teachers and PEX Professionals Have in Common - Webinar Preview via KaiNexusRegister to view the webinar (live or the recording)Welcome to another engaging episode of the KaiNexus Continuous Improvement Podcast, hosted by Mark Graban. In this session, we present a sneak peek into our upcoming webinar featuring Shawna Forst, a former Physical Education teacher turned Process Excellence professional. The webinar, scheduled for March 5th at 1:00 PM Eastern, will explore the fascinating parallels between PE teaching and process improvement in professional settings.Key HighlightsCareer Journey: Gain insights into Shawna's unique career path from physical education to healthcare process improvement.Coaching & Communication: Learn about the importance of adapting coaching and communication...2025-03-0406 min

KaiNexus: Continuous Improvement, Leadership, and MoreKaiNexicon 2025, Preview of KaiNexus User Conference with Mark Graban and Dr. Greg JacobsonLearn more and registerIn this engaging episode of the KaiNexus Continuous Improvement Podcast, hostMark Graban welcomesGreg Jacobson, Co-Founder and CEO of KaiNexus, to discuss the much-anticipated KaiNexicon, the company's annual user conference. The conversation not only highlights the logistics and plans for the 2025 KaiNexicon but also dives into the essence of continuous improvement and the unique setup that makes this conference such a valuable experience.Key Discussion PointsIntroduction to KaiNexicon 2025: Greg Jacobson shares his enthusiasm for the ninth annual KaiNexicon, emphasizing the conference’s goals and its role as a vital ga...2025-02-1816 min

KaiNexus: Continuous Improvement, Leadership, and MoreYehor Skorodumov - Why I Joined KaiNexusIn today's episode host Mark Graban, a senior advisor with KaiNexus, chats with Yehor Skorodumov, a senior web application developer who joined our team earlier this year. In the episode, Yehor talks about his rigorous and analytical approach to researching companies, including KaiNexus. He also shares about the interviewing process, a little bit about what he does in his role, and what his first few months at the company were like. Learn more about KaiNexus: https://kainexus.com/ And KaiNexus careers: https://www.kainexus.com/continuous-improvement/kainexus-team 2024-09-2408 min

KaiNexus: Continuous Improvement, Leadership, and MoreHow KaiNexus (Innovation Station) Helps You as a LeaderWelcome to the KaiNexus Continuous Improvement Podcast, hosted by Mark Graban, Senior Advisor at KaiNexus. In today's episode, we share insights from one of our YouTube videos, featuring two esteemed leaders from UMass Memorial Health. Cathy Burke and Jeff Marks discuss how KaiNexus, known internally as "Innovation Station," helps them drive leadership and continuous improvement in their organization. Cathy Burke shares her leadership approach of inviting team members to raise opinions, identify obstacles, and work collaboratively—values that Innovation Station enables through its platform. Jeff Marks adds how the platform supports their weekly commitment to optimize performance, le...2024-09-0502 min

KaiNexus: Continuous Improvement, Leadership, and MoreNexie Award Dinner 2024 - Polytainers! Top Turnaround. Discussion with Marc HabererIn this video, Mark Graban, senior advisor at KaiNexus, chats with Marc Haberer, a process engineer at one of our customers, Polytainers. At KaiNexus, we believe our success is best reflected in the achievements of our customers. Each year at KaiNexicon, we honor some of our most outstanding customers through the Nexie Awards. This Annual Nexie Award Ceremony is a cherished highlight of KaiNexicon, celebrating our customers' dedication and exceptional accomplishments over the past year. Learn more: https://blog.kainexus.com/customer/announcing-our-2024-nexie-award-winners This year’s Award for Top Turnaround goes to Polytainers. The Top Turnaround is awarded to...2024-08-2914 min

KaiNexus: Continuous Improvement, Leadership, and MoreCelebrating Continuous Improvement: Justin Self's Journey at BJC Health | Nexie Award WinnerWelcome to the Continuous Improvement Podcast with Mark Graban! In this episode, we celebrate Justin Self, Performance Improvement Manager at Barnes Jewish Hospital, and recipient of the prestigious Nexie Award from KaiNexus. Join us as Justin shares his decade-long journey in continuous improvement at BJC Health, highlighting the importance of standardization, grassroots efforts, and leveraging KaiNexus for both top-down and bottom-up improvements. 🎉 Key Highlights: - Justin's honorary KaiNexian award and its significance - The evolution of continuous improvement at BJC Health - Transition from paper idea boards to using KaiNexus - Importance of standardization in large health systems - Col...2024-08-0807 min

KaiNexus: Continuous Improvement, Leadership, and MoreLifetime Achievement: Mike McGowan's Journey at Memorial Health | Nexie Award WinnerWelcome to the KaiNexus Continuous Improvement Podcast with Mark Graban! In this special episode, we celebrate Mike McGowan, Director of Process Excellence at Memorial Health System in Marietta, Ohio, and recipient of this year's prestigious Lifetime Achievement Nexie Award from KaiNexus. Join us as Mike shares his inspiring journey in continuous improvement, the evolution of process excellence at Memorial Health, and the impactful integration of KaiNexus into their system. 🎉 Key Highlights: - Mike's honorary KaiNexian award in memory of Chris Burnham - Transition from project-oriented work to a culture of continuous improvement - Incorporating KaiNexus for tracking projects, quality ini...2024-08-0108 min

KaiNexus: Continuous Improvement, Leadership, and MoreTravel Delays, Crowdstrike, Healthcare Impact, Learning From Mistakes - Mark Graban & Greg JacobsonWelcome to the latest episode of the KaiNexus Continuous Improvement podcast! In this engaging conversation, Mark Graban, Senior Advisor with KaiNexus, sits down with Greg Jacobson, CEO and co-founder of KaiNexus. They chat about various topics, including lean principles, continuous improvement, and the significant impact of the recent CrowdStrike software glitch on multiple sectors, including healthcare. Mark shares his personal travel delays caused by the glitch, while Greg discusses the broader implications, such as the disruptions in emergency healthcare services. They explore the importance of psychological safety and how KaiNexus fosters a culture where employees feel safe to speak...2024-07-2618 min

KaiNexus: Continuous Improvement, Leadership, and MoreWhy Did You Join KaiNexus? Andrea Beidl, Manager of Customer EnablementToday, host Mark Graban (a Senior Advisor) with KaiNexus is joined by our new Manager of Customer Enablement, Andrea Beidl. We'll learn about her background, why she joined KaiNexus, and what appealed to her during the recruiting and interviewing process. Learn a little about her onboarding process -- and what she thinks are the best things and the worst things about living in Austin — oops, I mean San Antonio. Learn more about KaiNexus: https://kainexus.com/2024-06-2510 min

KaiNexus: Continuous Improvement, Leadership, and MoreWebinar: Ask Us Anything! The KaiNexus Lean Strategy Team - Linda Vicaro, Lynn Howell, Mark GrabanIt's time for another lively and informative "Ask Us Anything!" webinar. This time, we're featuring Linda Vicaro and Lynn Howell, the KaiNexus Lean Strategy team, joined by host and moderator Mark Graban. Learn more about our webinars: https://www.kainexus.com/webinars It's time for another lively and informative "Ask Us Anything!" webinar. This time, we're featuring Linda Vicaro and Lynn Howell, the KaiNexus Lean Strategy team, joined by host and moderator Mark Graban. Learn more about our webinars: https://www.kainexus.com/webinars Related Content: Watch all three Habits webinars and...2024-06-201h 00

KaiNexus: Continuous Improvement, Leadership, and MoreAsk Us Anything! KaiNexus Lean Strategy Team [Webinar Preview]Join us for another exciting and insightful "Ask Us Anything!" webinar featuring the KaiNexus Lean Strategy team. This interactive session is scheduled for June 20 from 2:00 - 3:00 ET. Register here Presenters: Linda Vicaro Lynn Howell Host and Moderator: Mark Graban In this live event, our experts will tackle your questions about continuous improvement, lean methodologies, and more. Whether you submit your questions in advance or ask them during the webinar, our team is ready to provide valuable insights and practical advice. 🔹 Submit Your Questions: Get your queries answered by Linda, Lyn...2024-06-1905 min

KaiNexus: Continuous Improvement, Leadership, and MoreWhy Did You Join KaiNexus? Josh Feldman, VP of MarketingToday, host Mark Graban (a Senior Advisor) with KaiNexus is joined by our new Vice President of Marketing, Josh Feldman. We'll learn about his background, why he joined KaiNexus, and why he moved from Chicago. Is he is Cubs fan or a White Sox fan? And what does his think about Chicago pizza? The answer may surprise you. Learn more about KaiNexus: https://kainexus.com/ 2024-06-1107 min

KaiNexus: Continuous Improvement, Leadership, and MoreGreg Jacobson and Mark Graban Chat About KaiNexicon, the Kainexus User Conference, and MoreWelcome to the KaiNexus Continuous Improvement Podcast. Today, we're excited to host Greg Jacobson, a lean thinker, and an inspiring visionary who has made significant strides in propagating the lean approach in the healthcare sector and beyond. Learn more about KaiNexicon In this captivating dialogue, Mark Graban helps unravel the remarkable journey of Greg, highlighting his deep-rooted dedication to continuous improvement that stretches back to his early days in his mother's tuxedo shop. Unfolding the chapters of Greg's extraordinary journey, we learn about the inception of KaiNexus, which came to life from the...2024-03-2623 min

KaiNexus: Continuous Improvement, Leadership, and MoreHow Pella Regional Medical Center Benefits from KaiNexusVisit the KaiNexus YouTube Channel In this episode, we hear three clips with Tory Schrock, Director of Organizational Excellence at Pella Regional Health Center. Learn more about KaiNexus 2024-03-0804 min

KaiNexus: Continuous Improvement, Leadership, and MoreInspiring Improvement: Our Guiding Values at KaiNexus -- Greg Jacobson and Jeff Roussel DiscussFrom this video, Jeff Roussel (chief revenue officer) and Greg Jacobson (co-founder and CEO) discuss the culture at KaiNexus. Learn more about jobs at KaiNexus In this enlightening episode of the KaiNexus Continuous Improvement Podcast, join Jeff Roussel and Greg Jacobson for a deep dive into the unique corporate ethos of Kinexis. Discover how this dynamic company has etched out its colossal success through the shared formulation and embodiment of collective core values. Rather than a top-down approach, KaiNexus methodically identified fundamental behaviors through employee interactions that came to define their organization. Their culture vividly...2024-01-3019 min

KaiNexus: Continuous Improvement, Leadership, and MoreWhen Being Right is the Wrong Strategy for Change - Mark Graban from KaiNexusWatch Mark Graban's keynote entitled "When Being Right is the Wrong Strategy for Change" from the 2018 KaiNexus User Conference to learn how you can become a better leader of continuous improvement. Slides and More: https://www.markgraban.com/kainexus2018/ Join Mark Graban, an acclaimed author and consultant, in his enlightening keynote address at the 2018 KaiNexus User Conference. In this presentation, titled "When Being Right is the Wrong Strategy for Change," Mark delves into the intricate dynamics of leadership and change management. Drawing from his vast experience and insights, he explores the often-overlooked psychological aspects of leading continuous improvement in...2023-12-1236 min

KaiNexus: Continuous Improvement, Leadership, and MoreWhy You Should Use KaiNexus as Your A3 Software Instead of SharePoint, Excel, or Other SolutionsSee the video: https://youtu.be/8XhR8n8sn8M Learn more about KaiNexus: https://kainexus.com/ Matt Banna: My name's Matt Banna, and I'm an enterprise account executive at KaiNexus. Oftentimes organizations come to us because they're having challenges managing their A3s. They don't have visibility into the work that's happening, who's doing what, and when are things on track or off track? And ultimately, how are these A3s impacting their organizational goals? They've tried to solve these challenges through tools that aren't fit for purpose, like Excel or PowerPoint, or uploading...2023-11-3002 min

KaiNexus: Continuous Improvement, Leadership, and MoreMark and Greg on Thanksgiving Processes, the AME Conference, Technology, Favorite BooksHarness the power of continuous improvement (CI) as it nods to many facets of both personal life and business in our KaiNexus Continuous Improvement Podcast featuring speakers Mark Graban and Greg Jacobson. Get a closer look at the impact of CI on daily activities with an interesting focus on cooking a Thanksgiving turkey and see how the establishment of standard operating procedures (SOPs) can aid in safety and efficiency. Learn more about KaiNexus: https://kainexus.com/ In addition, the podcast delves into the critical role of checklists and SOPs in complex tasks, using the turkey...2023-11-2830 min

KaiNexus: Continuous Improvement, Leadership, and MoreNoah Paratore: Why Did You Join KaiNexus? What Do You Do?Today, Mark Graban is joined by Noah Paratore, a Senior Solutions Engineer at KaiNexus. Noah shares his story about why and when he joined KaiNexus as employee #19. Why does he love what the company stands for, including continuous improvement and helping him feel heard? How does he apply continuous improvement mindsets to everyday life, including relationships? Noah also discusses his progression of roles, being a "KaiNexpert," and the ongoing debate about who is "funniest in the gemba."2023-08-2411 min

KaiNexus: Continuous Improvement, Leadership, and MorePanel: Cultivating a Culture of Learning from MistakesLearn more, get video, and more Panelists: Kym Guiliotti, Director of ProductGreg Jacobson, Co-founder & CEOMaggie Millard, VP of Customer ExperienceLinda Vicaro, Senior Lean StrategistModerated by:Mark Graban, Senior Advisor As KaiNexus co-founder and CEO Greg Jacobson, MD says, “You can’t have a culture of continuous improvement without learning from mistakes.”Join us for a panel discussion featuring five KaiNexians who will share stories and reflections about cultivating a culture of psychological safety, where people feel safe to speak up about mistakes (or other o...2023-07-271h 00

KaiNexus: Continuous Improvement, Leadership, and MoreWebinar Panel Preview: Cultivating a Culture of Learning from MistakesRegister for the live event Greg's podcast episode Mark's book: http://mistakesbook.com/ Panelists: Kym Guiliotti, Director of Product Greg Jacobson, Co-founder & CEO Maggie Millard, VP of Customer Experience Linda Vicaro, Senior Lean Strategist Moderated by: Mark Graban, Senior Advisor As KaiNexus co-founder and CEO Greg Jacobson, MD says, “You can’t have a culture of continuous improvement without learning from mistakes.” Join us for a panel discussion featuring five KaiNexians who will share stories and reflections about cultivating a culture of psychological safety, where people feel safe to speak up about mistakes (or other opportunities for improv...2023-07-2416 min

KaiNexus: Continuous Improvement, Leadership, and MoreRemembering Masaaki Imai - "Kaizen" - Greg Jacobson & Mark Graban of KaiNexusIn this episode, Mark and Greg remember Masaaki Imai, who recently passed away at 92. They were both deeply influenced by Mr. Imai and his book "KAIZEN: The Key to Japan's Competitive Success." Without Greg being given this book by his Emergency Department leader, there would be no KaiNexus. Greg discusses the importance of the book to him and others -- and the broad influence it has had. Mark shares stories about meeting Mr. Imai (once in Seattle and twice in Japan) and some of the classic ideas -- that Kaizen means everybody improvement, everywhere improvement, every day improvement. See...2023-07-0716 min

KaiNexus: Continuous Improvement, Leadership, and MoreKathryn Abbott:Why I Joined KaiNexus as a Customer Success SpecialistMark Graban, a senior advisor with KaiNexus, is joined by Kathryn Abbott, who joined KaiNexus three months ago as a customer success specialist. In this episode, she shares her thoughts on what stood out to her about the culture and the people, as she was interviewing and how that's been reinforced by her first months at the company. She also shares a little bit about the way she helps customers in her role.2023-06-2807 min

KaiNexus: Continuous Improvement, Leadership, and More[Preview] Sustaining Continuous Improvement with Habit ScienceRegistration link Morgan Wright, customer marketing manager at KaiNexus, joins Mark Graban, senior advisor at the company, to give a preview of this upcoming webinar, the third in a series about "habit loops": Sustaining Continuous Improvement with Habit Science Part 1 Part 2 About the webinar: Come join the final webinar in our three-part habit webinar series to learn how we sustain and maximize organizational habits in a continuous improvement culture. In this 1 hour webinar, we will review the highlights from the prior habits webinars, learn how you can design organizational habits, develop your Habit...2023-05-0907 min

KaiNexus: Continuous Improvement, Leadership, and MoreElise Miller - Why Did You Join KaiNexus? The Culture, the People, and Getting to Be YourselfElise Miller, Manager of Solutions Engineering at KaiNexus, has a chat with Mark Graban about why she joined the company in 2020, why the culture appeals to her, and how her role has evolved from Solutions Engineer to the Manager of that now-larger and growing team. Learn more about KaiNexus: http://kainexus.com/2023-04-2708 min

KaiNexus: Continuous Improvement, Leadership, and More[Preview] How To Design Organizational Habits That Propagate a Culture of Continuous ImprovementRegister to attend live or get the recording Mark Graban and Morgan Wright, from KaiNexus, discuss the upcoming webinar titled: "How To Design Organizational Habits That Propagate a Culture of Continuous Improvement" It's being presented March 23 from 1:00 pm - 2:00 pm ET Presented by Morgan Wright (Customer Marketing Manager) and Greg Jacobson, MD (co-founder and CEO), from KaiNexus. This webinar serves as the second part of the Habits Webinar Series. In this webinar, learn how to design organizational habits That Propagate a Culture of Continuous Improvement. Additionally, join us to hear some...2023-03-1706 min

KaiNexus: Continuous Improvement, Leadership, and MoreEmily Kauten: Why I Joined KaiNexus, What I Do at KaiNexusToday, host Mark Graban talks with Emily Kauten, who joined KaiNexus in 2022 as a Sales and Business Operations Associate. In this episode, we talk about why she joined the company and what she does in her role.2023-03-1009 min

KaiNexus: Continuous Improvement, Leadership, and More[Preview] Introducing the Connections Between Habit Science and Continuous ImprovementRegister to attend live or view the recording February 23 from 1:00 pm - 2:00 pm ET Presented by Morgan Wright (Customer Marketing Manager) and Greg Jacobson, MD (co-founder and CEO), from KaiNexus. This webinar serves as an introduction to the science of habits and how to form them. Future webinars in this series will take a deeper look into how to design Habit Loops for the different types of people in your organization. Key Learning Objectives: Building a culture of continuous improvement The Importance of Habits in continuous improvement (CI) The...2023-02-2008 min

KaiNexus: Continuous Improvement, Leadership, and MoreMatt Banna: Why I Stay With KaiNexus and How My Role Has EvolvedEnterprise Account Executive Matt Banna joins host Mark Graban to talk about his almost seven years working for KaiNexus. Find Matt on LinkedIn: https://www.linkedin.com/in/matt-banna/ Enterprise Account Executive at KaiNexus from Chicagoland area, currently living in Austin, Texas. Skilled in interpersonal communication, sales strategy, and discovery, he loves meeting our customers and hearing about how they use KaiNexus! KaiNexus is a continuous improvement software platform designed to help organizations collaborate and report on continuous improvement projects by giving visibility, breaking down silos, tracking metrics, and more.2023-02-0211 min

KaiNexus: Continuous Improvement, Leadership, and MoreMagdalen Vaughn: Why I Joined KaiNexus, What I Do at KaiNexusMagdalen Vaughn joined KaiNexus in 2022 as a Solutions Engineer. In this episode, we talk about: Why she joined the company What she does as a Solutions Engineer Her passion for acting and theatre From her LinkedIn bio: "I am a professional problem solver and learner at a Continuous Improvement Software company based in beautiful Austin, Tx. I love my company because we help businesses amplify the voices of their front line workers, and to care about one another's quality of life much the same way we care about our coworkers. I am also...2023-01-2412 min

KaiNexus: Continuous Improvement, Leadership, and MoreStephanie Hill: Why I Joined KaiNexus, What I Do at KaiNexusStephanie Hill recently joined KaiNexus as a Senior Lean Strategist. Read her blog post: https://blog.kainexus.com/the-importance-of-proving-impact-in-continuous-improvement From her bio: "I have more than 20 years of experience applying Continuous Improvement and Leadership in manufacturing, retail, insurance, government, non-profit, and health industries. I have a Master Black Belt in Lean Six Sigma, certifications in SAFe 5.0 (Scaled Agile) and Strategic HR Leadership, a Master's degree in Public Health, and a Bachelor's degree in Chemistry from Kenyon College. My passion is contributing to the betterment of: organizational culture, individual self worth, and socioeconomic conditions...2023-01-1713 min

KaiNexus: Continuous Improvement, Leadership, and MoreAsk Us Anything! Episode 30 -- Greg Jacobson, MD and Mark Graban of KaiNexusListen to Episode 30 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson. In this webinar, questions and topics included: Mindfulness? What was your dream job when you were a kid? Are you all fully back in the office now and what Covid safety precautions do you still take? Thoughts on timing to get the new Omicron booster? Who should get it? What do you think are the most common mistakes when implementing Kanban and how would you mitigate them? (g...2022-10-061h 00

KaiNexus: Continuous Improvement, Leadership, and MoreWebinar Preview: The Importance of Storytelling in Continuous Improvement by Paul CritchleyRegister for the September 7, 2022 webinar: https://info.kainexus.com/continuous-improvement/the-importance-of-storytelling-in-continuous-improvement/webinar/signup?hsLang=en This is a preview of the webinar that Paul Critchley will present as part of the KaiNexus Continuous Improvement Webinar series. He gives a preview today in a discussion with Mark Graban, a senior advisor with KaiNexus. Paul Critchley is President & Lean Consultant at New England Lean Consulting. Telling stories is one of the most powerful methods that leaders have to influence, teach, and inspire people. Beyond numbers, goals, and KPIs, stories help to convey the culture and the...2022-08-3113 min

KaiNexus: Continuous Improvement, Leadership, and MoreKaleigh Krauss: Why Did You Join KaiNexus? What is Your Role?We are joined today by Kaleigh Krauss, a Customer Success Manager with KaiNexus. Host Mark Graban asks Kaleigh questions including: Why did you join KaiNexus? What is the role of Customer Success Manager and how do you help others? What's the process for handing off from onboarding to ongoing customer success help? How are you helping cats and dogs even? 2022-08-0409 min

KaiNexus: Continuous Improvement, Leadership, and MoreLinda Vicaro: Why Did You Join KaiNexus? What is Your Role?We are joined today by Linda Vicaro, a Senior Lean Strategist with KaiNexus. Host Mark Graban asks Linda questions including: What is your role? What is the "optimization review" Why did you join KaiNexus? Your perspective on being a customer and champion for KaiNexus, who now works with customers? What's it like now working with people across many industries, not just healthcare? 2022-07-0710 min

KaiNexus: Continuous Improvement, Leadership, and MoreKym Guilliotti: Why Did You Join KaiNexus?We're joined today by Kym Guilotti, Director of Product Management, at KaiNexus about why she joined the company and what she does as a product manager.2022-04-2011 min

KaiNexus: Continuous Improvement, Leadership, and MoreA Path Forward: Reflections on Patient Safety, Just Culture, and the Nursing Profession after the RaDonda Vaught Conviction [Webinar]April 14 from 1:00 pm - 2:00 pm ET Website for the event: https://info.kainexus.com/continuous-improvement/reflections-on-patient-safety-just-culture-and-the-nursing-profession/webinar/signup?hsLang=en Moderator: Mark Graban, Senior Advisor, KaiNexus Panel: Dr. Greg Jacobson, CEO, KaiNexus Kelley Reep, Clinical Nurse Specialist Rebecca Love, Chief Clinical Officer, IntelyCare Brian Weirich, Chief Nursing Officer, Banner Health In this panel discussion webinar, you'll hear healthcare leaders and patient safety experts discuss the recent conviction of a nurse who worked at Vanderbilt University Medical Center, RaDonda Vaught. You'll hear about the case and the circumstances that led to the tragic death of a...2022-04-141h 01

KaiNexus: Continuous Improvement, Leadership, and MorePreview: Ask Us Anything! Episode 29 with Dr. Greg Jacobson and Mark GrabanRegister here and join us!!: https://info.kainexus.com/continuous-improvement/webinar/ask-us-anything-episode-29/signup December 14 from 1:00 - 2:00 ET Join us in episode 29 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson. Popular topics include: Continuous improvement KaiNexus software Leadership Entrepreneurship Coping with Covid Anything! 2021-12-1009 min

KaiNexus: Continuous Improvement, Leadership, and MoreLori Avital: Why I Joined KaiNexusLori Avital, one of the Customer Success Managers with KaiNexus, talks about why she joined the company. How is the company culture, along with our goals and mission, aligned with her personally? Why has she moved to smaller companies through her career?2021-10-1109 min

KaiNexus: Continuous Improvement, Leadership, and MoreBrandon Turner: Why I Joined KaiNexusBrandon Turner, Solutions Engineer with KaiNexus, talks about why he joined the company a few months back.2021-10-0607 min

KaiNexus: Continuous Improvement, Leadership, and MoreMark Graban: Why I Joined KaiNexus and Why I StayIn this episode, Chris Burnham (listen to his recent episode) acts as host and talks to usual host Mark Graban. Chris is eminently qualified to play host, as host of the long-running Lean Leadership Podcast. As one of the newest KaiNexus employees (or KaiNexians), Chris asks Mark about reaching the 10-year anniversary (or KaiNexiversary) of his affiliation with the company. Mark talks about how his role and relationship has evolved and shares some stories about how KaiNexus has continued to grow and evolve -- with more exciting things to come in the next decade!!! 2021-06-2328 min

KaiNexus: Continuous Improvement, Leadership, and MoreChris Burnham: Why Did You Join KaiNexus and What Do You Do?One of our newest KaiNexians is Chris Burnham. You might know him from his Lean Leadership Podcast. If not, check that out... he's again producing new episodes, and it's great listening. Chris has been a KaiNexus customer, he has lots of Lean experience, and he's a great fit to work with our customers and prospects as a Senior Lean Strategy Director. In this episode, Mark Graban asks Chris about his background, why he joined, and what he'll be doing -- how he's creating and shaping this new role. As a teaser, Chris starts to...2021-06-1721 min

KaiNexus: Continuous Improvement, Leadership, and MoreUMass Memorial Health: Customer Month Spotlight!Today, we have another guest on the KaiNexus Continuous Improvement Podcast with our host, Mark Graban. Our guest is Cliona Archambeault, the Director of Process Improvement at one of our customers, UMass Memorial Health. Topics and questions: In building a culture of improvement, what’s the explanation and expectation for new caregivers? Example of small improvements? Manager and leadership role? Impact of Covid on your improvement work? Using KaiNexus for idea system - 'Innovation Station" Why a phased approach to roll out? Tabulating stats and results numbers? 90,000 id...2021-05-2828 min

KaiNexus: Continuous Improvement, Leadership, and MoreHow to Have a Successful KaiNexus Rollout: Panel Discussion with UMass Memorial Health and Crosby'sFrom May 20 -- See the video version Presented by Robert Pitney, Process Improvement Engagement - System Co-Owner at UMass Memorial Health Care Jon Brown, Continuous Improvement Manager at Crosby's Moderated by Mark Graban, Senior Advisor, KaiNexus KaiNexus has such an interesting and diverse customer base, and this Customer Month webinar certainly highlights that! Join us to hear two leaders share about their continuous improvement practices, how the pandemic has impacted them, and how KaiNexus is a big part of their approach and success. Crosby's: While molasses continues to...2021-05-2058 min

KaiNexus: Continuous Improvement, Leadership, and MoreMorgan Wright: Why I Joined KaiNexusWelcome to one of our newest KaiNexians, Morgan Wright! You can also read a blog post she wrote about joining the company, just a month ago now. Morgan is Customer Marketing Manager at KaiNexus. Welcome to the team!!!2021-05-1209 min

KaiNexus: Continuous Improvement, Leadership, and MoreSharing Covid Vaccination Process Improvements -- VacciNexusSee our blog post: https://blog.kainexus.com/sharing-covid-vaccination-process-improvements-vaccinexus Register for the site: http://vaccinexus.com/ For the entire team at KaiNexus, the phrase "spread continuous improvement" is a driving mission statement. It's not just a business objective, it's something that we think can change the world. We truly believe that. Our customers spread continuous improvement throughout their organizations. Often, this is person to person, team to team, department to department, and site to site. Our KaiNexus software supports them in this effort. When we hear about big challenges in the...2021-02-1207 min

KaiNexus: Continuous Improvement, Leadership, and MoreImproving the COVID Vaccination Process: Lessons from the Field (Expert Panel Discussion)For the video: https://info.kainexus.com/continuous-improvement/webinar/improving-the-covid-vaccination-process-lessons-from-the-field/signup January 21 from 1:00 - 2:30 ET The safe and prompt administration of the COVID vaccines is one of the most critical issues today in global public health. In this 90-minute panel discussion moderated by Mark Graban and hosted by Value Capture and KaiNexus (in partnership with Catalysis), healthcare leaders from the private and public sectors will share their experiences with the COVID vaccine administration processes — what is working, what is not, and how Lean is helping make these processes better. The objective of...2021-01-211h 31

KaiNexus: Continuous Improvement, Leadership, and MoreDr. Greg Jacobson's "Favorite Mistakes"Today is a special cross-posting of an episode of "My Favorite Mistake," hosted by Mark Graban and featuring our CEO, Greg Jacobson. Please subscribe, rate, and review via Apple Podcasts or Podchaser! Show notes and more: https://www.markgraban.com/dr-greg-jacobson-on-juggling-life-and-being-both-an-emergency-physician-and-a-startup-ceo/ Joining me for Episode #31 is Dr. Greg Jacobson, an emergency medicine physician and the CEO/co-founder of KaiNexus, a technology and software company. In the interest of full disclosure, I will mention that I have worked with KaiNexus, in various capacities, since 2011 and I have an ownership stake in the company. 2021-01-1841 min

KaiNexus: Continuous Improvement, Leadership, and MoreWebinar: "Kaikaku First... Kaizen Event Later"Learn more: https://info.kainexus.com/improvement-disciplines/kaizen/primero-kaikaku-evento-kaizen-despues/webinar/signup Webinar Presented by Albanesa Ymaya, CLSSBB, Ymaya Lean Academy Moderated by JJ Puentes, KaiNexus "Kaikaku First... Kaizen Event Later" A few months back, a KaiNexus customer suggested that we host a webinar that is presented in Spanish. So we are trying that with this webinar — with an option for English speakers, as well. The webinar will be presented live, in Spanish, on December 8th. Q&A will be moderated in Spanish. But, if you register for the...2020-12-0855 min

KaiNexus: Continuous Improvement, Leadership, and MoreGreg & Mark's Creative Continuous Improvement WebinarMore info: https://www.kainexus.com/continuous-improvement/greg-and-mark-creative-continuous-improvement/webinar/thanks Please join us as Greg Jacobson, MD (CEO and co-founder of KaiNexus), and Mark Graban (Senior Advisor to KaiNexus) share an interactive hour talking about continuous improvement and more. It won’t be a single 45-minute long presentation. Mark & Greg will address your questions on continuous improvement, Covid-19, or anything you like (submitted in advance and live during the session). If you’ve been part of our previous “Ask Us Anything!” webinars, we’ll follow some of that format. In this session, we'll tackle weighty continuous improvement issues and ot...2020-11-171h 01

KaiNexus: Continuous Improvement, Leadership, and MoreDiscussion: Quality Improvement in Residency ProgramsThis is a conversation moderated by Mark Graban, with Dr. Greg Jacobson (KaiNexus CEO) and Dr. Bahnsen Miller. From Greg's blog post about this discussion: I received an interesting call a few weeks back from Bahnsen Miller, MD. Bahnsen is an assistant professor of medicine at the University of Virginia Health System. He attended LSU School of Medicine and completed his residency training there. After residency training, he completed a quality improvement and patient safety fellowship at Our Lady of the Lake Regional Medical Center in Baton Rouge—this is where he learned about KaiNexus. Si...2020-10-1229 min

KaiNexus: Continuous Improvement, Leadership, and MoreWebinar: How Lean and C.I. Help You Get More Nimble and Adaptive in a Pandemic (and Beyond)See the recording here: https://info.kainexus.com/continuous-improvement/lean-and-ci-help-you-get-more-nimble-and-adaptive-in-a-pandemic/webinar/signup Presented by John Toussaint, MD, Executive Chairman, Catalysis Skip Steward, MBA, Vice President and Chief Improvement Officer, Baptist Memorial Health Care Greg Jacobson, MD, CEO of KaiNexus Hosted by Mark Graban In this webinar, co-sponsored by KaiNexus and Lean Frontiers, you’ll hear an esteemed panel talk about how Lean and continuous improvement mindsets have served some healthcare organizations well during the pandemic. Learn how one such organization is “better because of the pandemic and continues to get bette...2020-09-221h 02

KaiNexus: Continuous Improvement, Leadership, and MorePanel Preview, How Lean and C.I. Help You Get More Nimble and Adaptive in a Pandemic (and Beyond)Join us live, September 22, 2020 at 1 pm ET register here: https://info.kainexus.com/continuous-improvement/lean-and-ci-help-you-get-more-nimble-and-adaptive-in-a-pandemic/webinar/signup To be Presented by: John Toussaint, MD, Executive Chairman, Catalysis Skip Steward, MBA, Vice President and Chief Improvement Officer, Baptist Memorial Health Care Greg Jacobson, MD, CEO of KaiNexus Moderated by Mark Graban, KaiNexus In this webinar, co-sponsored by KaiNexus and Lean Frontiers, you’ll hear an esteemed panel talk about how Lean and continuous improvement mindsets have served some healthcare organizations well during the pandemic. Learn how one such organization is “better because of the pandem...2020-09-1609 min

KaiNexus: Continuous Improvement, Leadership, and MoreWebinar Recording: Avoiding Common Pitfalls in the DMAIC MethodologyView slides and recording: https://info.kainexus.com/improvement-disciplines/six-sigma/dmaic/common-pitfalls-in-the-dmaic/webinar/signup How to Avoid Common Pitfalls in the DMAIC Methodology August 11 from 1:00 - 2:00 pm EDT Presented by Simon De Castro, MS In this webinar, you will: Understand common pitfalls that can happen in the implementation of a DMAIC project Listen to examples of some of these mistakes Learn about what to do to avoid these problems Simon De Castro is a Lean Six Sigma Black Belt with Texas Health Resources. He is also...2020-08-111h 00

KaiNexus: Continuous Improvement, Leadership, and MorePreview: How to Avoid Common Pitfalls in the DMAIC MethodologyTo register https://info.kainexus.com/improvement-disciplines/six-sigma/dmaic/common-pitfalls-in-the-dmaic/webinar/signup This is a preview of a webinar that Simon De Castro will be presenting on August 11: "Preview: How to Avoid Common Pitfalls in the DMAIC Methodology" In this webinar, you will: Understand common pitfalls that can happen in the implementation of a DMAIC project Listen to examples of some of these mistakes Learn about what to do to avoid these problems Simon De Castro is a Lean Six Sigma Black Belt with Texas Health Resources. He is also certified...2020-08-0706 min

KaiNexus: Continuous Improvement, Leadership, and MoreReal Continuous Improvement in Virtual Workplaces 2: The Sequel [Full webinar]https://info.kainexus.com/continuous-improvement/virtual-improvement-2/webinar/signup Presented by Crystal Y. Davis, The Lean Coach, Inc. Karen Martin, TKMG, Inc. Mike McGowan, Marietta Memorial Hospital Are you now faced with the challenge of doing more improvement work in a virtual way, given the challenges of the Covid-19 pandemic? Join us for our second virtual panel discussion on this topic, hosted by KaiNexus and moderated by Mark Graban, with three improvement leaders who have recent experiences in this new era. No slides, just tips and...2020-07-231h 04

KaiNexus: Continuous Improvement, Leadership, and MorePreview: Real Continuous Improvement in Virtual Workplaces 2: The SequelPreview of a webinar panel discussion that will be held on Thursday July 23 at 1 PM. Register in advance or view the recording afterward: https://info.kainexus.com/continuous-improvement/virtual-improvement-2/webinar/signup Presented by Crystal Y. Davis, The Lean Coach, Inc. Karen Martin, TKMG, Inc. Mike McGowan, Marietta Memorial Hospital Are you now faced with the challenge of doing more improvement work in a virtual way, given the challenges of the Covid-19 pandemic? Join us for our second virtual panel discussion on this topic, hosted by KaiNexus and moderated...2020-07-2107 min

KaiNexus: Continuous Improvement, Leadership, and MoreReal Continuous Improvement in Virtual Workplaces [Webinar Recording]https://info.kainexus.com/continuous-improvement/virtual-improvement/webinar/signup Presented by Chris Burnham, Continuous Improvement Program Manager at Wright Medical Tyler Clements, Customer Experience Analyst, AcenTek Mohamed Saleh, PhD, Founder & Principal, Vizibility llc Are you now faced with the challenge of doing more improvement work in a virtual way, given the challenges of the COVID-19 pandemic? Join us for a virtual panel discussion, hosted by KaiNexus and moderated by Mark Graban, with three improvement leaders who have recent experiences in this new era.2020-06-051h 27

KaiNexus: Continuous Improvement, Leadership, and MoreLearning to Lead, Leading to Learn: Creating an Intentional People-Centered CultureSee slides and more: https://info.kainexus.com/continuous-improvement/continuous-improvement-leadership/leading-to-learn/webinar/signup Enter to win a free copy of the book: https://kbjanderson.com/giveaways/learning-to-lead-leading-to-learn-book-giveaway-with-kainexus/ A webinar presented by Katie Anderson, hosted by Mark Graban and KaiNexus. In this webinar, Katie will present on becoming a more intentional people-centered leader. The key learning points are: * Understand the three key roles of a leader in developing an intentional people-centered culture * Preview quotes and inside stories from Isao Yoshino's 40 years of learning and leading at Toyota from the soon-to-be p...2020-05-211h 00

KaiNexus: Continuous Improvement, Leadership, and MoreStrategy Deployment: Driving Strategies Across the SystemView the slides: https://info.kainexus.com/improvement-disciplines/strategy-deployment/driving-strategies-across-the-system/webinar/signup A webinar presented by Presented by Bill Griffith, AVP Integration and Standardization at Broward Health Hosted by KaiNexus and Mark Graban In this webinar, Bill will present on: Background of strategy deployment Driving factors to utilize KaiNexus Identifying system strategies Connecting hospital strategies Lessons learned Questions and answers Bill Griffith has worked as a senior executive coach to transform healthcare by eliminating waste, over $1 Billion in cost enhancements, and reducing length of...2020-04-2959 min

KaiNexus: Continuous Improvement, Leadership, and MoreAsk Docs Anything About COVID-19 (Again)!We know these are uncertain times, and everyone has questions about how to prevent the spread of novel coronavirus (COVID-19). It's hard to know what information to trust with opinions floating all over the internet. We're lucky here at KaiNexus because our CEO is an Emergency Medicine Physician, and he's been working hard to keep us all safe and informed. We're extending that same advantage to you by offering this Ask Docs Anything webinar, in which we'll have physicians ready to answer your questions. Meet The Panelists: Dr. Mason W. Mileur 2020-04-031h 19

KaiNexus: Continuous Improvement, Leadership, and MoreKids in Quarantine: Advice from ParentsA webinar panel discussion recording from March 27 As we continue to learn more about the new norm we're facing, a lot of people are dealing with one of the toughest changes yet: kids in quarantine. Tune in for advice on how to cope with kids in quarantine from: KaiNexus Chief Revenue Officer (and parent) Jeff Roussel Parent Sara Evans, mom of three Parent and middle school science teacher, Katie Webb Cyphert Get resources: https://info.kainexus.com/continuous-improvement/webinar/kids-in-quarantine-advice-from-parents/signup 2020-03-271h 00

KaiNexus: Continuous Improvement, Leadership, and MoreAsk Doctors Anything -- Covid-19 Questions From the Public, Answers From Two PhysiciansHost Mark Graban asks questions that were submitted for two doctors to answer -- Dr. Greg Jacobson (emergency medicine) and Dr. Mason Mileur (internal medicine). Read questions and their summary answers here: https://blog.kainexus.com/your-questions-answered-for-our-ask-docs-anything-about-covid-19-webinar You can get more resources about Covid-19 here: https://blog.kainexus.com/a-list-of-covid-19-resources-to-help-clear-things-up We know these are uncertain times, and everyone has questions about how to prevent the spread of novel coronavirus (COVID-19). It's hard to know what information to trust with opinions floating all over the internet. We're lucky here at KaiNexus because our...2020-03-191h 32

KaiNexus: Continuous Improvement, Leadership, and MoreAsk Us Anything! Episode #27 with Mark Graban and Greg Jacobson, MD from KaiNexusJoin us for episode 27 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson. Topics and Questions Today Are: Why is Greg bouncing up and down? How do you convince management that implementing Lean is a long-term methodology? Whist CI has been around for a long time, with many different tools of CI, what are the most recent new tools or systems of CI that are gathering momentum in the manufacturing industry primarily? "How do you currently measure success with customers? For e...2020-02-2234 min

KaiNexus: Continuous Improvement, Leadership, and MoreAsk Us Anything! Episode 26Join us for episode 26 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson. Topics and Questions Today Are: Can you provide guidance on how to determine performance indicators? I am in the business of certification exams and most of my work is focused on coaching working groups to reduce process waste and creating solutions to challenges that resulted in errors. I'm struggling to apply the manufacturing indicators to my core business but totally see the relationship...2020-01-1734 min

KaiNexus: Continuous Improvement, Leadership, and MoreWebinar: The Power of Alignment and Intrinsic Motivation in Continuous ImprovementA webinar presented by Mark Graban, hosted by KaiNexus. See the slides: https://info.kainexus.com/continuous-improvement/continuous-improvement-leadership/alignment-and-intrinsic-motivation/webinar/signup In this webinar, you will learn: - The real meaning of "the carrot and the stick - The difference between motivating people and not demotivating them - The role of "recognition and rewards" in continuous improvement - The leadership behaviors that drive participation and alignment related to improvement 2019-12-111h 08

KaiNexus: Continuous Improvement, Leadership, and MoreKade Jansson - Why Did You Join KaiNexus?For the latest in our series, our guest is Kade Jansson, an onboarding manager who is part of the KaiNexus customer experience team. Today, we talk about why Kade joined the company three years ago, as he found an opportunity to combine interests in technology and business -- a hybrid of those two interests -- in a way that solves problems for customers. We also talk about disc golf and chat more about Kade's backyard chickens... and you won't be surprised that he's going through successful PDCA cycles of continuous improvement that's driven measurable results (with and for the...2019-11-0712 min

KaiNexus: Continuous Improvement, Leadership, and MoreAdam Darnell - Why Did You Join KaiNexus?For the latest in our series, we're joined by Adam Darnell, the training and enablement manager at KaiNexus. In this episode, Adam talks about the three factors that were pillars of his recent search for a new opportunity: 1) company culture 2) mentoring and leadership and 3) personal and professional growth opportunities. Adam shares advice for others about how they can learn more about a company's culture before joining. We also chat about two of his passions outside of work -- composing music for commercials, films, and apps -- and also traveling the world when he can. Learn more about...2019-11-0509 min

KaiNexus: Continuous Improvement, Leadership, and MoreBri Hudock - Why Did You Join KaiNexus?For the latest in our series, we're joined by Bri Hudock, an account manager who joined the KaiNexus team very recently -- September, 2019. You'll hear why having a strong mission is important, how Lean makes her think of Carol Dweck's "growth mindset" concept, and you'll also hear a bit about her passion outside of the workplace -- improv comedy. Learn more about the KaiNexus team: https://www.kainexus.com/continuous-improvement/kainexus-team 2019-10-3010 min

KaiNexus: Continuous Improvement, Leadership, and MoreAsk Us Anything! Episode 25Join us in episode 25 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson. Topics and Questions Today Are: Do you dress up for Halloween? How important is it to have a single accepted methodology at an organization? (e.g. PDCA, DMAIC) -- can this cause confusion? How does KAINEXUS differentiate from a Project management software like Monday.com or Asana? How do we measure engagement (besides a once-every-two-years Gallup survey)? How can we start a successful deployment...2019-10-2832 min

KaiNexus: Continuous Improvement, Leadership, and MoreFixed: Preview of Paul Wainwright's Webinar on "Positive Deviance"On October 15th, I'll be hosting the latest in our KaiNexus Continuous Improvement Webinar series. I'm really excited that the presenter will be Paul Wainright, as he has been a great advocate for KaiNexus. Click here to register for the webinar, which is intended to provide tips for leaders and managers: Learning to Embrace Positive Deviance "Learning Objectives: Reflect on traditional idealisms of change management and consider how these may be your enemy Identify the need for positive deviance in an organizational setting Consider the cultural elements required to not...2019-09-2708 min

KaiNexus: Continuous Improvement, Leadership, and MoreJeff Roussel: Why Did You Join KaiNexus?Mark Graban talks with Jeff about why he joined KaiNexus, and we also chat about why he moved from software engineering into sales. This is the third in a new mini series that we're doing with KaiNexus people about why they joined the company.2019-08-2209 min

KaiNexus: Continuous Improvement, Leadership, and MoreClint Corley - Why Did You Join KaiNexus?Mark Graban talks with Clint about why he joined KaiNexus, and we also chat about why he enjoys working in software sales. This is the second in a new mini series that we're doing with KaiNexus people about why they joined the company.2019-08-1909 min

KaiNexus: Continuous Improvement, Leadership, and MoreMatt Banna: Why Did You Join KaiNexus?Mark Graban talks with Matt Banna about why he joined KaiNexus and why he stays with the company. We also chat about continuous improvement and sports a bit. This is the first in a new mini series that we're doing with KaiNexus people about why they joined.2019-08-1408 min

KaiNexus: Continuous Improvement, Leadership, and MoreAsk Us Anything! Episode #23Recorded May 13, 2019 It's episode 23 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson. Questions and topics: What's a book that you've been reading recently?How do you measure culture in an organization? What quick-wins can you suggest with respect to culture change? What suggestions for sustaining change in culture needed to embed CI into an organisation? What measures of CI maturity for an organisation? Here in our company we used to h...2019-05-1334 min

KaiNexus: Continuous Improvement, Leadership, and MoreWebinar Preview - Meghan Scanlon and Zero HarmA preview of an upcoming webinar to be presented by Meghan Scanlon on February 27. http://www.kainexus.com/webinars Pursuing Zero Harm: A Powerful Platform for Embedding Lean Capability February 27 from 1:00 - 2:00 ET Presented by Meghan Scanlon In this webinar, you will learn: The strategy behind an organization's True North and setting goals at perfect The power of safety as a value and how to use it to engage people in improving their work Critical capabilities you need to develop in your organization on a transformational journey of operational excellence Megan Scanlon Meghan Scanlon is a principal of Value Capture...2019-02-1811 min

KaiNexus: Continuous Improvement, Leadership, and MoreTake 2: Ask Us Anything Episode #21(Sorry for the audio echo problem the first time) This time, Mark Graban is joined by Jeff Roussel, the VP of Sales for KaiNexus. They discuss these questions: What is your favorite book(s) about improvement? Do you use Kaizen in your personal life outside of work? How can Kaizen principles be applied to sales? What type of processes can sales improve? How do you teach new KaiNexus employees about Kaizen? What do the most successful KaiNexus customers do differently than others? What mistakes do you see most potential customers making when it comes to Kaizen? How is KaiNexus really...2018-10-0133 min

KaiNexus: Continuous Improvement, Leadership, and MoreWebinar Preview: TWI and KataMark Graban of KaiNexus interviews Oscar Roche, one of the two presenters in our upcoming webinar titled: TWI and Kata: Skill Patterns to Develop a Culture of Coaching To register, visit https://info.kainexus.com/improvement-disciplines/toyota-kata/twi-and-kata/webinar/signup 2018-08-0311 min

KaiNexus: Continuous Improvement, Leadership, and MoreAsk Us Anything! Episode #20Mark Graban and Dr. Greg Jacbson of KaiNexus answer your questions about sustaining and reinvigorating continuous improvement, Mark's use of "Lean publishing" for his new book, "Measures of Success," whether KaiNexus is still a "startup" or not, and more. http://www.kainexus.com/webinars 2018-07-2431 min

KaiNexus: Continuous Improvement, Leadership, and MoreA Look at Software Built for Top-Down Improvement v2A KaiNexus webinar presented by Jeff Roussel. You can view video and the demo on our YouTube Channel. Join us for a brief KaiNexus demo focusing on key elements of using technology to support top-down improvement, including: Rolling out a Standard Improvement Methodology Problem-Solving Tools Managing PDSA / A3 / DMAIC in KaiNexus Rapid Improvement Events / Kaizen Events 2018-04-2631 min

KaiNexus: Continuous Improvement, Leadership, and MoreAsk Us Anything! Episode #19With Mark Graban and Dr. Greg Jacobson, as they answer questions from the KaiNexus community. Topics include: safety leadership, leadership behaviors for a culture of continuous improvement, our favorite KaiNexus software features, backlogs of improvement ideas, and more.2018-04-1735 min

KaiNexus: Continuous Improvement, Leadership, and MoreHow to Use A3 Thinking in Everyday Life (Webinar)Presented by Jess Orr in a webinar hosted by KaiNexus on 2/8/18. In this webinar, you will learn: Why and when to use the A3 / TBP problem-solving tool Overview of the 8 components of an A3 Example of how to build an actual A3 using an everyday example Recommended resources for further learning For the slides and more, visit www.kainexus.com/webinars 2018-02-0858 min

KaiNexus: Continuous Improvement, Leadership, and MoreWebinar: The 4 Components of an Employee-Led Lean InitiativeA KaiNexus webinar hosted by Mark Graban. Presented by Simon Murray and Benny Ausmus of Big Change Agency In this KaiNexus webinar, you will learn four elements of Lean transformation, including how to: Create the environment / culture Bring in structure and systems Implement and measure the results Develop the people 2017-12-0759 min

KaiNexus: Continuous Improvement, Leadership, and MoreWebinar Preview: 4 Components of an Employee-Led Lean InitiativeThis episode is a webinar preview, hosted by Mark Graban of KaiNexus. To register, visit www.KaiNexus.com/webinars Presented by Simon Murray and Benny Ausmus of Big Change Agency - December 7, 3 pm EST. In this webinar, you will learn four elements of Lean transformation, including how to: - Create the environment / culture - Bring in structure and systems - Implement and measure the results - Develop the people 2017-12-0412 min

KaiNexus: Continuous Improvement, Leadership, and MoreWhen Leaders Collaborate: Finding the A-Ha Moments...When Leaders Collaborate: Finding the A-Ha Moments that Lead to Lean Transformation A webinar preview hosted by Mark Graban of KaiNexus. We're joined today by the presenters of a webinar we're hosting on November 29. Register at www.kainexus.com/webinars. Presented by... John Toussaint, MD and Paul Pejsa of Catalysis: LEARNING OBJECTIVES: 1. Discover the three primary benefits of collaborating with peers 2. Hear real-world examples of lean collaboration results 3. Create an action plan to enhance your collaborating to drive lean transformation 2017-11-2009 min

KaiNexus: Continuous Improvement, Leadership, and MoreCascading Strategy Through Hoshin KanriWebinar preview with Craig Vercruysse of Rona Consulting Group, the Lean practice of Moss Adams. Mark Graban, of KaiNexus, interviews Craig, who will be joined by Joanna Omi, to present a webinar on November 14, 2017. To register, visit http://www.kainexus.com/webinars The topic is Cascading Strategy Through Hoshin Kanri (Strategy Deployment) In this webinar you will: - Learn about the purpose and building blocks of hoshin kanri - Understand how health care organizations arrive at and use hoshin - Understand why hoshin is the quintessential PDSA and how experience with small tests of change and A3s create a...2017-11-0608 min

KaiNexus: Continuous Improvement, Leadership, and MoreAsk Us Anything Episode 13Mark Graban and Greg Jacobson, MD from KaiNexus answer questions in this video webinar: How can you implement Lean without scaring people with change and Japanese concepts and language? When will Management realize that the employee on the front line is closest to the issue and concerns and usually has be best ideas? Any tips on Lean and Kaizen as applied to parenting? We're interested in KaiNexus, but still trying to figure out if it's best to start with a physical board for the team and then use KaiNexus for tracking and sharing... or should we do everything in KaiNexus? ...2017-07-0133 min

KaiNexus: Continuous Improvement, Leadership, and MoreHow We Use Kaizen and KaiNexus to Improve the Podcast"How KaiNexus Uses Kaizen and our KaiNexus Software to Improve: Podcast Episode Numbers" A blog post by Mark Graban 2017-04-2107 min

KaiNexus: Continuous Improvement, Leadership, and MoreWhat You Need to Know About Working with KaiNexusHere at KaiNexus, we believe that each person in our company plays a critical role in the success of our company - and our customers. We’ve grown rapidly over the past couple of years, but we’re still a small team, making each person’s contributions critical. When most people think of a tech startup, they envision a bunch of dudes in the break room wearing virtual reality headsets chugging Red Bull at 3 am. This stereotypical version of a tech startup exists somewhere, but that’s not us. We have no Foosball table, we don’t drink energy drinks all day (w...2017-03-0604 min

KaiNexus: Continuous Improvement, Leadership, and MoreEverything You Need to Know About Strategy DeploymentKaiNexus is pretty lucky in that it has a staff of amazingly talented and knowledgeable individuals. Our Vice-President of Improvement & Innovation Services, Mark Graban, is certainly no exception. Graban has over 20 years of experience practicing Lean both in manufacturing and in healthcare, is the author of several books including Lean Hospitals, and is the founder of LeanBlog.org. Recently Jeff Roussel, Vice-President of Sales for KaiNexus, hosted a webinar wherein Graban shared some of his experience and knowledge about Strategy Deployment. You can watch that full webinar, titled Everything You Need to Know About Strategy Deployment, here: https://info.kainexus...2017-02-0805 min

KaiNexus: Continuous Improvement, Leadership, and MoreWant KaiNexus? Here's How to Get it ApprovedAs a sales executive for KaiNexus, I speak with Lean leaders and continuous improvement gurus daily. Most of them are excited about continuous improvement, but they are frustrated with the lack of supporting technology. However, once they decide to solve the technology problem, the face a new challenge - getting a new tool or platform approved and purchased. This is called the Buyer’s Journey, and it’s a foreign concept for so many people. Enter KaiNexus. The first three steps in most of my customer engagements are pretty standard and go something like this:2017-02-0106 min

KaiNexus: Continuous Improvement, Leadership, and MoreA Lean Management System Supported By KaiNexusIn this webinar, you will learn: The value of a "behavior based," rather than "tools based," management system The ideal Lean behaviors that drive sustainable results How to find balance between enterprise alignment, continuous improvement, and cultural enablement - and the Lean behaviors that drive all three How to develop scientific thinking through the Toyota Kata approach, and how this leads to the ideal behaviors How the KaiNexus platform supports this management system through strategy deployment, virtual huddle boards, and Kata 2016-04-211h 01

KaiNexus: Continuous Improvement, Leadership, and MoreThe First KaiNexus User ConferenceWhen I first joined the KaiNexus team in 2011, we were just coming to market and had no paying customers. The vision of our co-founders, Dr. Greg Jacobson and Matt Paliulis, was compelling and they had taken significant steps toward bringing KaiNexus into the world. Last month, we had our first ever KaiNexus User Conference in Austin. We've grown to the point where we had about 30 customers join us to learn from each other. The map, below, shows the home locations represented by the attendees.2015-11-2203 min

KaiNexus: Continuous Improvement, Leadership, and MoreThe ROI of Workouts and KaiNexusOriginally Aired: May 15, 2014 Mark Graban, Suz Kaprich, Dr. Greg Jacobson This webinar covers: The background and goals of the WorkOut methodology, based on the "GE Work-Out" Model The method used in KaiNexus WorkOuts The process and ROI of the WorkOut recently completed at Mary Greeley Medical Center Excellent opportunities for improvement identified by the Mary Greeley WorkOut team Q&A 2015-09-2737 min