Shows
Fraudology Podcast with Karisse HendrickTargeted, Tricked, and Tracked: The Modern Anatomy of FraudFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of the Fraudology podcast, host Karisse Hendrick dives deep into the latest developments in online fraud and cybersecurity. She kicks things off with a shocking revelation about a major data breach at McDonald's, where weak password practices exposed 64 million applicant records. This serves as a stark reminder of the importance of basic cybersecurity measures like strong passwords and multi-factor authentication.Hendrick then shares alarming new data showing a 20% increase in credit card fraud losses over the past 15...2025-07-2243 minFraudology Podcast with Karisse Hendrick16 Billion Passwords Leaked, AI Fraud Fighters, and a Scammer’s Dream HomeFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmichost Karisse Hendrick dives deep into the latest fraud news and cybersecurity threats shaking up the digital landscape. The episode kicks off with a jaw-dropping "What the Fraud" story about a Florida inmate who orchestrated a $1.2 million fraud scheme from behind bars, highlighting the ingenuity and audacity of modern fraudsters. Karisse then unpacks the staggering revelation of 16 billion exposed passwords in what's being called the largest data breach in history. This massive leak poses unprecedented risks for account takeovers, identity theft, and...2025-07-1548 minFraudology Podcast with Karisse HendrickVAMP's Hidden Costs: Non-Settled Transactions and TC40 ReportsFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology Karisse Hendrick dives deep into the latest developments surrounding Visa's Acquirer Monitoring Program (VAMP). As a seasoned e-commerce fraud fighter, Karisse breaks down the complex calculations and hidden implications of VAMP that every merchant, payment processor, and fraud analyst needs to understand. She reveals shocking new information about how TC40 fraud reports are being used in ways that may unfairly penalize merchants for fraud outside their control.Karisse explains how VAMP's risk threshold is calculated...2025-07-0834 minFraudology Podcast with Karisse HendrickImpersonation Scams: How Retailers Fight BackFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of the Fraudology Podcast, Karisse Hendrick dives deep into the world of impersonation scams targeting major retailers and financial institutions. Drawing from an off-the-record conversation with a fraud expert at a large retailer, Karisse reveals insider strategies for combating these increasingly prevalent scams. She explores how fraudsters impersonate well-known brands like Amazon, Microsoft, and Best Buy to trick victims into purchasing gift cards or sharing sensitive information.The episode highlights innovative tactics used by retailers to shut...2025-06-2429 minFraudology Podcast with Karisse HendrickFraud News Roundup: Scams, Application Fraud, and Credit ManipulationFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology Karisse Hendrick dives into the latest fraud news and trends impacting consumers and businesses alike. She kicks things off with a startling statistic - 96% of Americans are targeted by scammers every single week through emails, calls, texts, and social media. Karisse breaks down the different types of scams people face and provides expert tips on how to avoid falling victim.The episode then explores the surge in application fraud targeting digital banking, with Visa warning...2025-06-1036 minFraudology Podcast with Karisse HendrickVisa's VAMP Program: Latest Updates and Merchant ImpactFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of the Fraudology Podcast, Karisse Hendrick dives deep into the latest updates to Visa's Acquiring Monitoring Program (VAMP). As a seasoned e-commerce fraud fighter, Karisse breaks down the complex changes to VAMP and what they mean for merchants, acquirers, and the payments industry.She explains how Visa has consolidated its fraud and dispute monitoring programs, adjusted thresholds, and introduced new rules around prevention tools. Karisse highlights key aspects like the double-counting of fraud disputes, changes to excessive...2025-06-0339 minFraudology Podcast with Karisse HendrickFraudology Update: New Vamp Changes and Tariff Dodging SchemesFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology Karisse Hendrick provides important updates on Visa's Acquirer Monitoring Program (VAMP) and explores how recent tariffs are impacting e-commerce fraud. Hendrick explains that VAMP implementation has been delayed until October 1st, with fines not taking effect until January 2024. She clarifies that acquirers will likely pass VAMP fees onto merchants exceeding certain fraud ratios. Notably, Visa is expected to announce that alerts from Ethoca, CDRN, and RDR will now count towards reducing merchants' fraud ratios - a significant...2025-05-0631 minFraudology Podcast with Karisse HendrickVAMP News & Visa's New Chargeback Fee StructuresFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this revealing episode of the Fraudology Podcast, host Karisse Hendrick pulls back the curtain on major changes coming to Visa's fraud and chargeback programs that will significantly impact e-commerce merchants. She provides exclusive details on updates to Visa's Compelling Evidence 3.0 and VAMP initiatives, including clarification on how new fraud-to-sales ratios will be calculated and news of a 6-month extension to the advisory period.Hendrick also breaks down complex new fee structures Visa is implementing for chargeback response times, warning...2025-03-2741 minFraudology Podcast with Karisse HendrickFraud News Roundup: Chargebacks, Scams, and Tech AccountabilityFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this week's fraud news roundup on the Fraudology Podcast, host Karisse Hendrick delivers critical updates and insights for the e-commerce and fraud prevention community. The episode begins with important clarifications on Visa's Acquiring Monitoring Program (VAMP), detailing how refunds and post-authorization fraud decisions can impact merchants' scores. Karisse then dissects Stripe's controversial new chargeback fee structure, which introduces an additional $15 charge for disputing chargebacks. This change raises important questions about Stripe's incentives and could have significant financial implications for merchants using...2025-03-2024 minFraudology Podcast with Karisse HendrickBreaking Down the New Visa Acquirer Monitoring Program (VAMP) RulesFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this eye-opening episode of the Fraudology Podcast, host Karisse Hendrick dives deep into the controversial new Visa Acquirer Monitoring Program (VAMP) set to launch on April 1st. Fresh from attending the Merchant Risk Council's annual conference in Las Vegas, Karisse shares exclusive insights on how this program is causing major concern among merchants and acquirers. She breaks down the complex VAMP ratio calculation, explaining how it combines TC40 fraud alerts and TC15 non-fraud disputes, and details the strict new...2025-03-1836 min
Banking on FraudologyNavigating Payment Fraud: Expert Insights for Banks and Fintech with Karisse Hendrick and Gil RosenthalBanking on Fraudology is part of the Fraudology Podcast Network.In this episode of Banking on Fraudology, host Hailey Windham revisits a conversation between fraud expert Gil Rosenthal and Karisse Hendrick in the Fraudology Podcast that tackles pressing questions from issuers, banks, and fintechs about payment fraud and professional development. Gil and Hailey dive deep into the complexities of identifying and combating various fraud schemes, offering invaluable advice for fraud fighters across different sectors of the financial industry.The discussion covers a wide range of topics, from understanding suspicious merchant activity to navigating career transitions...2025-03-1249 minFraudology Podcast with Karisse HendrickFraud News Roundup: AI, Gig Economy, and Auto Loan ScamsFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology Karisse Hendrick dives deep into the latest fraud trends and technologies impacting e-commerce and the gig economy. She kicks things off by exploring a powerful new AI tool called Sanas AI that can mask accents and background noise - a technology fraudsters are already exploiting to make scam calls sound more legitimate. Karisse then unpacks key findings from Incognia's "Frontline Report of Gig Economy Fraud," revealing how bad actors are taking advantage of food delivery...2025-03-0632 minFraudology Podcast with Karisse HendrickFraud News: Tools Fraudsters Are Using To Bypass Fraud Mitigation SystemsFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of the Fraudology Podcast, Karisse Hendrick dives into the world of tools and technologies that fraudsters are repurposing for nefarious purposes. She shares insights from her recent interview with a reporter about AI tools being used both for and against fraud. She explains why seemingly helpful solutions like AI chatbots that waste scammers' time are not scalable enough to make a real impact. The episode then explores two powerful tools fraudsters are leveraging: TextVerified and hyper-disposable email domains.2025-02-2018 minFraudology Podcast with Karisse HendrickFraud News Roundup: AI Brad Pitt, Identity theft and International ScamsFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicThe latest episode of Fraudology Podcast with Karisse Hendrick offers a gripping exploration of cutting-edge fraud schemes threatening individuals and institutions alike. Karisse kicks things off by dissecting the headline-grabbing Brad Pitt AI scam, where a woman lost nearly a million dollars to fraudsters using artificially generated images of the actor. Drawing on insights from fraud expert Frank McKenna, Hendrick reveals the surprisingly accessible technology behind these convincing deep fakes. The episode then tackles a heartbreaking new trend - identity...2025-01-3025 minFraudology Podcast with Karisse HendrickFraud Predictions 2025: Trust Collapse and AI ScamsFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicThe latest Fraudology Podcast episode features an eye-opening conversation between host Karisse Hendrick and fraud expert Frank McKenna, as they unpack their top fraud predictions for the year ahead. The discussion centers around the theme of eroding trust in digital interactions, with Frank explaining how AI-powered scams are becoming the new norm. They explore the rise of "data sniper scams," where fraudsters leverage breached personal data to create hyper-targeted, fear-inducing messages. The episode also covers the increasing sophistication of romance...2025-01-2844 minFraudology Podcast with Karisse HendrickFraud News Roundup: Crypto Theft, Cash App, and IBO ScamsFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this information-packed episode of the Fraudology Podcast, Karisse Hendrick tackles three major fraud stories making waves in the financial world. She starts by dissecting a $2.2 million cryptocurrency scam in New York that used fake job offers to dupe victims. Karisse explains how the scammers operated and how authorities were able to trace and freeze the stolen funds. Next, she examines the massive $255 million penalty levied against Cash App for inadequate fraud protections. Drawing on her extensive payments industry experience, Karisse offers...2025-01-2341 minFraudology Podcast with Karisse HendrickFraud News Roundup: Wildfires, Crypto, and TelegramFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology Podcast, Karisse Hendrick dives into the latest developments in online fraud and consumer protection. She discusses a groundbreaking proposal by the Consumer Financial Protection Bureau (CFPB) to extend consumer protections to cryptocurrency transactions, potentially aligning crypto accounts with traditional bank accounts in terms of fraud prevention standards. Karisse explores the implications of this proposal, including its potential to address rising cyber threats and provide more robust protections for consumers transacting in stablecoins and other digital...2025-01-1626 minFraudology Podcast with Karisse HendrickLooking Back on 2024 Fraud Events to Prepare for the New YearFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn the first solo episode of 2025, Fraudology Podcast host Karisse Hendrick delivers a comprehensive overview of the fraud landscape, offering listeners a roadmap for the challenges that lie ahead. Hendrick shares insights from her collaboration with fraud experts Frank McKenna and Mary Ann Miller on their annual fraud predictions, revealing alarming trends in scams, data breaches, and AI-enabled fraud. The episode highlights how 2024 saw a staggering $1.3 trillion transfer of wealth to criminals through scams, affecting 3 billion people weekly. Karisse delves...2025-01-0919 minFraudology Podcast with Karisse HendrickAI vs Fraud Investigators: The Surprising Results of Chen Zamir's LLM ExperimentsFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicThis episode of the Fraudology Podcast episode features a riveting discussion between host Karisse Hendrick and returning guest Chen Zamir on the unexpected potential of large language models (LLMs) in fraud detection. Chen details his recent experiment using Claude AI to analyze transaction data, which yielded surprisingly accurate results in identifying fraudulent activity without any specialized training or data preparation. The conversation delves into the implications of these findings, exploring how LLMs could democratize access to sophisticated fraud prevention tools for businesses...2025-01-0756 minFraudology Podcast with Karisse HendrickProtecting Yourself from AI-Generated Scams This Holiday SeasonFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this timely episode of the Fraudology Podcast, Karisse Hendrick dives into the latest fraud trends and cybersecurity threats impacting e-commerce during the busy holiday shopping season. Hendrick shares surprising data from TransUnion showing a 30% decrease in fraud rates compared to last year's Black Friday and Cyber Monday period. She provides insider perspective on why fraud percentages may be lower, despite an increase in overall fraud instances, and compares this year's trends to previous holiday seasons. The episode also covers...2024-12-1228 minFraudology Podcast with Karisse HendrickHoliday Shopping Fraud: Latest Trends and Prevention TipsFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of the Fraudology Podcast, Karisse Hendrick dives into the latest trends and developments in online fraud, providing valuable insights for e-commerce professionals and fraud fighters. How cybercriminals are shifting away from Telegram to new platforms like Meta's Threads, highlighting the evolving landscape of digital fraud. She discusses a recent SpyCloud report detailing how fraudsters are exploiting Threads' features to advertise stolen credit card information and other sensitive data. The episode also covers the Wall Street Journal's examination...2024-12-0545 minFraudology Podcast with Karisse HendrickThanksgiving Special: How You Can Stay Safe from Online Scams This Holiday Season and other storiesFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology Karisse Hendrick, solo dives into the latest in online fraud and sharing a moment of gratitude. We kick things off by exploring two major news stories: Meta’s removal of over 2 million pig butchering scam accounts and the arrest of 215 individuals in a $232 million crypto scam in South Korea.As we reflect on Thanksgiving, Karisse also shares some heartfelt messages from fellow fraud fighters about what they’re grateful for this year. Plus, she offers her...2024-11-2821 minFraudology Podcast with Karisse HendrickFraud News: Why Your Banking App's New Feature Could Save You from AI ScamsFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick dives deep into recent developments in the world of online fraud. She discusses a groundbreaking webinar by Supes Ranjan of Sardine that introduced innovative e-commerce fraud detection tools, and the bold legislative moves in Singapore to freeze scam victims’ bank accounts to safeguard them from further exploits. Karisse also highlights the alarming rise of AI-powered phone scams, featuring Starling Bank's new app feature to combat these sophisticated fraud tactics.Additionally, the episode ex...2024-11-1441 minFraudology Podcast with Karisse HendrickUncovering the Shocking 400% Surge in Synthetic ID FraudFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicWelcome to another episode of Fraudology with your host, Karisse Hendrick. In this episode, Karisse dives deep into the alarming rise of pig butchering scams, spotlighting a significant bust in Hong Kong that involved the use of deepfake technology and AI-generated personas to swindle victims out of millions. She also covers an important report from Capital One revealing a staggering 400% increase in synthetic ID fraud targeting the auto industry, underscoring how fraudsters are evolving their tactics. Lastly, Karisse sheds light...2024-10-2425 minFraudology Podcast with Karisse HendrickVisa's New Fraud Regulations: What E-commerce Merchants Need to KnowFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick dives deep into significant proposed changes by Visa that will affect online merchants in both the EU and the U.S. Initially thought to impact only EU merchants, these changes, set to take effect in April 2025, include stricter fraud ratios and chargeback thresholds, reducing the allowable dispute percentage from 0.9% to 0.3%. Karisse also sheds light on the new Visa Acquirer Monitoring Program (VAMP), highlighting the challenges merchants may face and the need for higher investment...2024-10-1746 minFraudology Podcast with Karisse HendrickWhy Slower Bank Transfers Could Be Your Best Anti-Fraud DefenseFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick shares critical updates and insights into the evolving landscape of online fraud. Fresh from the Mastercard conference in Miami, Karisse dives into significant events such as the new UK banking regulation effective from October 7, which mandates banks to reimburse scam victims up to £85,000 and how this could potentially change the dynamics of fraud in the banking sector.She also discusses the intriguing exodus of cybercrime groups from Telegram to Signal in response t...2024-10-1021 minFraudology Podcast with Karisse HendrickHere's How to Protect Your Business from Gen Z's Refund HacksFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick delves into the pressing issue of friendly fraud, now often termed first-party misuse. Drawing insights from a recent Mastercard-sponsored MRC event in Seattle, Karisse discusses how this type of fraud has been escalating, particularly among Gen Z consumers, and backed up by startling data. She further explores various schemes employed, from chargebacks to refund fraud, and what online businesses can do to mitigate these challenges. Tune in to understand the evolving landscape of first-party...2024-10-0125 minFraudology Podcast with Karisse HendrickFraud News: Financial Fraud Hits US Economy and Authorized User FraudFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicJoin host Karisse Hendrick in this episode of Fraudology as she dives into the critical need for banks and credit unions to enhance their communication and fraud education efforts with clients. Hear the compelling case of a Bay Area woman who went to the media after Chase Bank allowed 35 unauthorized users on her credit card, revealing the gaps in customer service and fraud prevention. Also in the news, the US GDP has been impacted by financial fraud, according to a...2024-09-1933 minFraudology Podcast with Karisse HendrickFraud Trends Update: TikTok, Telegram, and Tech GlitchesFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick delves into recent developments in the world of fraud, from the arrest of Telegram founder Pavel Durov in France over content moderation issues to emerging fraud trends involving JPMorgan Chase ATMs and the resurgence of card skimmers in the U.S. Karisse also explores the significant vulnerabilities faced by EBT cardholders due to outdated technology and discusses potential solutions to protect these at-risk populations. Additionally, she provides insights into the consequences of...2024-09-1235 minFraudology Podcast with Karisse HendrickBreaking Down the Impact of Telegram CEO's Arrest on Cyber FraudFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick delves into the recent arrest of Telegram founder Pavel Durov by French police. She breaks down the implications of this arrest for fraud and cybercrime, discussing how Telegram's lack of cooperation with law enforcement and its use as a platform for illicit activities has led to this significant legal action. Karisse also highlights the efforts of a small yet effective French cybercrime unit that initiated this investigation, and explores the potential repercussions for other...2024-09-0527 minFraudology Podcast with Karisse Hendrick"2.9 Billion Social Security Numbers Exposed" --Or, Were They?Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicWelcome to the Fraudology Podcast with Karisse Hendrick. In this episode, Karisse delves into the recent headline-grabbing data breach involving nearly 2.9 billion Social Security records. While initial reports painted a dire picture, Karisse breaks down the true scope of the breach and its implications, clarifying that the actual number of unique Social Security numbers compromised is much lower. She shares insights from experts, including reporting by Brian Krebs, and sheds light on how data brokers like nationalpublicdata.com obtain and mishandle such...2024-08-2228 minFraudology Podcast with Karisse HendrickInside the Myanmar Scam Factories: Exploitation and EscapeFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this solo episode of Fraudology, host Karisse Hendrick delves into the harrowing story of Billy, an Ethiopian man who was trapped in a criminal enclave in Myanmar and coerced into scamming online victims. Billy's ordeal began when he was deceived by a fake job offer in Thailand and subsequently forced to adopt the identity of a rich Singaporean woman. After leading a strike against his captors, Billy was severely tortured and eventually escaped after his family paid a $7,000 ransom....2024-08-0131 minBanking on FraudologyHow Data Breaches are Fueling Financial Fraud Online with Karisse HendrickBanking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle. Learn more about our sponsor, Unit21:- See Unit21 in action https://www.unit21.ai/podcast- Follow Unit21 on LinkedIn https://www.linkedin.com/company/unit21/- Watch Unit21 Virtual Summit Hailey session replay https://hubs.li/Q02LbZmC0-Request your copy : State of Fraud & AML ReportWelcome to another riveting episode of "Banking On Frau...2024-07-3152 minFraudology Podcast with Karisse HendrickHow to Defend Against Financial Fraud from Data Breaches w/Hailey WindhamFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick is joined by Hailey Windham to delve into the far-reaching impacts of data breaches on financial institutions and e-commerce merchants. They explore recent high-profile breaches, including those affecting Snowflake, Evolve Bank, and AT&T, and discuss how leaked data can fuel various forms of financial fraud. Together, Karisse and Hailey highlight the need for robust preventive measures, such as enhanced authentication protocols and increased system monitoring, to mitigate risks. They also discuss...2024-07-3053 minFraudology Podcast with Karisse HendrickDefrauding Silicon Valley: Inside a Rideshare ScamFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this engaging solo episode of Fraudology, host Karisse Hendrick delves into the intricate and multifaceted story of Priscilla Barbossa, a Brazilian immigrant who unwittingly became a notorious fraudster in the U.S. Karisse outlines Barbossa's fall from a successful entrepreneur in Brazil to struggling with financial woes that led her to exploit loopholes in the ride-sharing and gig economy sectors. From buying fake Social Security numbers to creating thousands of fraudulent accounts, Barbossa's journey reveals the vulnerabilities in the system and...2024-07-2559 minFraudology Podcast with Karisse HendrickMasterclass in E-Commerce Fraud Prevention Strategies With Sardine's Simon TaylorFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick is joined by Simon Taylor, head of strategy and content at Sardine. Together, they discuss the crucial role of information sharing and collaboration in fraud prevention within e-commerce and marketplaces, stressing the importance of fairness amidst industry competition. Karisse proposes rebranding fraud prevention as sales or revenue integrity to highlight its focus on customer experience and revenue protection. Simon introduces the concept of "revenue attachment" to measure chargebacks and revenue retention, making...2024-07-2358 minFraudology Podcast with Karisse HendrickWhy "Friendly Fraud" is Costing Online Businesses BillionsFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick delves into the intricate world of friendly fraud, explaining it as fraud reason code chargebacks that are not actually fraud. Karisse highlights how the ease of filing chargebacks since 2011 has led to a surge in these incidents, putting online businesses at risk of losing billions annually. She discusses the crucial steps merchants must take to distinguish between legitimate and friendly fraud chargebacks, emphasizing the importance of thorough investigation and response to prevent diluting the...2024-07-1831 minFraudology Podcast with Karisse HendrickData Breaches: Secret Cybersecurity Tactics to Protect Your Bank AccountsFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick delves into the recent Evolve Bank data breach, a shocking cyber incident that exposed 155,000 sensitive consumer accounts, including unencrypted personal and financial information. With over 20GB of leaked Outlook data files from the bank's senior vice president and accounts across high-risk countries, the ramifications are significant. Hendrick also highlights the crucial global police operation, Operation First Light 2024, which froze over 6,700 bank accounts and disrupted major international scam networks, illustrating the ongoing battle against cybercrime.2024-07-1136 minFraudology Podcast with Karisse HendrickHow Europe & The US Tackle Fintech Fraud Differently with Chen ZamirFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick is joined by Chen Zamir, founder of Native Risk and fintech industry veteran. They delve into the intricate differences in fraud reduction efforts between Europe and the US, emphasizing the impacts of regulations and alternative payment methods. Chen shares his top advice for fraud fighters, including the importance of hiring locally for compliance and expertise. They also discuss the challenges fraud prevention systems face with emerging payment methods like BNPL, and the value of...2024-07-0957 minFraudology Podcast with Karisse HendrickData Breaches Everywhere: Is Your Information Really Safe?Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, Karisse Hendrick delves into the latest surge of data breaches, including the alarming ransomware attack on the Federal Reserve by the infamous LockBit group. She outlines the potential ramifications of such breaches on the banking sector and fintech. Karisse also sheds light on the rise of synthetic ID fraud, specifically "Frankenstein identities," as reported by LexisNexis' analysis of UK consumer profiles. Tune in for critical insights into these pressing issues and stay informed on how to better...2024-06-2712 minFraudology Podcast with Karisse HendrickEmerging Trends in Return Fraud, Seller Fraud, and B2B fraud w/ Sardine's Soups RanjanFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick is joined by Soups Ranjan, a partner in the fraud prevention space and key player at Sardine, now boasting 300 global customers. Together, they delve into the latest advancements in fraud detection technology, including the ability to pierce through proxies and VPNs, merchant risk scoring, and enhanced machine learning models. They also explore emerging trends in return fraud, refund abuse, and seller fraud, examining why these issues are prevalent and how new tools aim to...2024-06-2548 minFraudology Podcast with Karisse HendrickAsk Karisse Anything: Visa Changes, Bots & CertificationsFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick answers questions received from Fraudology listeners. She 1st revisits the recent changes to Visa's VFMP and VDMP monitoring programs, focusing on their impact on European merchants starting from April 2025. With almost 20 years of experience as a fraud consultant, Karisse shares insights on how these changes, including reduced fraud thresholds and revamped monitoring practices, could reshape fraud risk assessment and management in the EU. She also addresses concerns about the fairness of Visa's...2024-06-2037 minFraudology Podcast with Karisse HendrickBehind-the-Scenes of a Top Refund Fraud Ring Targeting Online RetailersFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick dives deep into the inner workings of a massive refund fraud operation spearheaded by Nor's Luxury Refunds. Operating through a Telegram channel with over 8000 members, this organization ran a concierge refund service from July 2020 until June 2022, targeting large retailers and designer fashion brands. Karisse delves into the tactics used by the fraudsters, such as false shipment tracking scans, malware, and bots, to scam retailers.The episode also discusses a recent court document...2024-06-1347 minFraudology Podcast with Karisse HendrickHow Hackers Are Exploiting Service Providers: The Latest Data Breach InsightsFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick dives into the recent wave of alarming data breaches, shining a spotlight on the Ticketmaster breach and a series of subsequent cyberattacks targeting prominent service providers and vendors like Snowflake. Karisse discusses the shocking amount of personal data compromised, the potential types of fraud that could arise, and provides crucial advice for businesses to protect themselves against the monetization of this stolen information. Additionally, Karisse recommends her interview with Austin Harris from Tuesday's episode...2024-06-0620 minFraudology Podcast with Karisse HendrickHow Telegram and Discord Are Fueling the Fraud EconomyFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, Karisse Hendrick takes a deep dive into the dark side of encrypted messaging apps like Telegram and their impact on online fraud. Fresh from a speaking engagement in San Francisco, Karisse explores the burgeoning ecosystem of fraud as a service, breaking down how these platforms facilitate cybercrime through services like refund fraud, account takeover, and logins for sale. She explains the ease with which even inexperienced individuals can commit sophisticated fraud, thanks to the availability of step-by-step...2024-05-3030 minFraudology Podcast with Karisse HendrickIssuer/Merchant Perspectives on Chargebacks w/ Hailey from Banking on FraudologyFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick sits down in the hot seat and answers questions from the host of Banking on Fraudology, Hailey Windham. Together, they explore the intricate challenge of combating fraudulent activities without disrupting genuine transactions—a balancing act that every fraud fighter grapples with. Karisse will share her insights on the importance of analyzing transaction patterns to enhance machine learning tools, which are crucial in identifying and preventing e-commerce fraud.They also delve in...2024-05-2158 minBanking on FraudologyHot Potato Chargeback with Fraud Expert Karisse HendrickBanking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle. Learn more about our sponsor, Unit21:- See Unit21 in action https://www.unit21.ai/podcast- Follow Unit21 on LinkedIn https://www.linkedin.com/company/unit21/- Watch Unit21 Virtual Summit Hailey session replay https://hubs.li/Q02LbZmC0-Request your copy : State of Fraud & AML ReportWelcome to the first episode of "Banking On Frau...2024-05-0854 minFraudology Podcast with Karisse HendrickLessons from the LexisNexis Class Action LawsuitFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick dives deep into the recent class action lawsuit against LexisNexis. Accused of unlawfully profiting from consumers' personally identifiable information, LexisNexis faces allegations highlighting serious privacy concerns under California and Illinois law, amidst revelations of a potentially insecure seven-day free trial. We explore the lawsuit's broader implications for privacy rights, identity theft risks, and shifts in identity verification practices that may redefine the landscape for e-commerce, legal, and banking industries. Join Karisse as she unpacks...2024-05-0238 minBanking on FraudologyCombating Fraud in Finance: An Introduction to Banking on FraudologyWelcome for the first time to "Banking on Fraudology," where we dive deep into the world of banking and fraud prevention with your host, Hailey Windham. Banking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle. Learn more about our sponsor, Unit21:- See Unit21 in action https://www.unit21.ai/podcast- Follow Unit21 on LinkedIn https://www.linkedin.com/company/unit21/- Watch Unit21 Virtual Summit Hail...2024-05-011h 06Fraudology Podcast with Karisse HendrickThe Merchant’s Guide to Surviving Sudden Business Closures and ChargebacksFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, join host Karisse Hendrick as she delves into the intricate world of merchant processing fraud. In this solo exploration, Karisse discusses a compelling case involving a luxury appliance retailer, Perch, which suddenly closed its doors, leaving substantial unfulfilled orders and an avalanche of chargebacks amounting to a staggering $50 million. Dive into the complexities of how merchant processors like Amex and Worldpay are managing the fallout, the intricacies of chargebacks, the legal implications, and insightful reflections...2024-04-2525 minFraudology Podcast with Karisse HendrickRising Wire Fraud: Staying Ahead of Banking ScamsFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick delves into the dark underbelly of cyber fraud that's hitting even the most vigilant of companies. As scams evolve, Karisse brings to light the concerning trends in insider fraud involving employees, spotlighting incidents like T-Mobile employees being lured into SIM swapping scams and customers planning a hefty lawsuit against Bank of Montreal for wire transfer fraud. Join us as Karisse also explores the alarming effectiveness of malware distributed through fake Facebook AI...2024-04-1840 minFraudology Podcast with Karisse HendrickHow the MRC Event Is Shaping the Future of Fraud Prevention in FintechFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this gripping episode of Fraudology, our seasoned host Karisse Hendrick returns fresh from the bustling halls of the MRC conference in Las Vegas to bring you insider insights and key takeaways from one of the largest gatherings in the e-commerce fraud prevention world. Dive in as Karisse unpacks the evolving landscape of payment security, with a particular focus on the compelling discussions surrounding the transition to eight-digit BINs and their crucial role in fraud detection, as well as the sneaky tactics...2024-04-0233 minFraudology Podcast with Karisse HendrickAvoiding Scams in 2024: Expert Tips You Need to KnowFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology host Karisse Hendrick delves into the recently released Better Business Bureau (BBB) Scam Tracker Risk Report, highlighting the prevalent scams and the changing landscape of online fraud. She discusses the differences between scams and fraud and provides insights into the top risky scams, including investment and cryptocurrency scams, employment scams, and online purchase scams. Karisse also emphasizes the impact of scams on younger demographics and offers practical tips for avoiding scams, making this an essential...2024-03-2124 minFraudology Podcast with Karisse HendrickHow Mexican Drug Cartels are Dominating Financial Fraud & Timeshare ScamsFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick covers a range of recent fraud-related news stories, including an amusing incident involving an Indiana man's attempt to purchase a Porsche with a $78 million check, a significant data breach at Loan Depot affecting 16.9 million individuals, and the disturbing trend of Mexican drug cartels engaging in financial fraud, explicitly targeting American timeshare owners. Karisse also discusses the implications of these events for fraud fighters and the wider community. Tune in for the latest...2024-02-2916 minFraudology Podcast with Karisse HendrickShielding Your LinkedIn Presence: Pro Tips for Safe Online NetworkingFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this eye-opening episode of Fraudology, host Karisse Hendrick delves into the increasingly complex world of insider recruitment tactics and the sophisticated ways fraudsters target industry professionals through platforms like LinkedIn. From the unexpected risks of wearing work attire in public to the sobering reminder of online reputation management, Karisse carefully unpacks the fine line between professional visibility and personal safety, emphasizing the need for privacy settings and vigilance in safeguarding oneself from being a fraudster's next insider or victim.2024-02-2240 minFraudology Podcast with Karisse HendrickThe Refund Fraud Detection Company That was a....FraudFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicJoin Karisse Hendrick on Fraudology as she unveils the troubling saga of Refend .AI, a company that once claimed to help merchants combat refund claims fraud, but has since vanished from the scene. In this revealing episode, Karisse takes us through the labyrinth of refund fraud, sharing insights on various schemes like false claims of "did not receive", "empty box scams", false tracking IDs ("FTIDs"), and more. -While also revealing her own disconcerting encounters with fraudulent activities this week.Uncover...2024-02-1548 minFraudology Podcast with Karisse HendrickThe Newest Generation of Bot Attacks w/ Nate Kharrl @ SpecFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick is joined by Nate Kharrl, CEO of Spec, and a pioneer in bridging the gap between fraud and Infosec teams. As they delve into the complexities of bot attacks, they reveal how fraud teams are increasingly relying on technical solutions (often owned by InfoSec teams) to combat sophisticated tools used by fraudsters. Nate shares his expertise on identifying and mitigating the impact of the newest generation of bots: all-in-one bots and how...2024-02-061h 10Fraudology Podcast with Karisse HendrickA Tsunami of Credential Stuffing AttacksFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, Karisse Hendrick delves into the "mother of all breaches," MOAB, a massive data leak containing over 26 billion records from various platforms and breaches. She highlights the danger of credential stuffing attacks, the impact on consumer security, and the importance of taking proactive measures to protect against such threats. Karisse emphasizes the need for strong passwords, multifactor authentication, and heightened vigilance in response to the unprecedented scale of this breach. If you're navigating the...2024-02-0123 minFraudology Podcast with Karisse HendrickReclaiming Trust: Preventing Consumer-Focused Scams Before They Happen w/ James Olden & Rob McCall @ UpholdFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this captivating episode of Fraudology, host Karisse Hendrick is joined by financial protection experts James Olden and Rob McCall from the financial services & crypto wallet company Uphold. Listen as they delve into the intricate world of preventing consumer-focused scams before they happen with a multi-layered approach like no other Karisse has heard of before. They tackle an array of cunning scams threatening consumer security, from romance and investment deceptions to impersonation tricks, and explain Uphold's unique & dynamic strategies to...2024-01-3050 minFraudology Podcast with Karisse HendrickExposed: 35 Million More Usernames & Passwords + Credential Stuffing Attack In the HeadlinesFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicOn this timely episode of Fraudology, host Karisse Hendrick delves into the far-reaching repercussions of the alarming rise in data breaches, particularly the recent Comcast breach impacting a massive 35 million accounts in the US. As cyber threats evolve, this episode uncovers how such breaches fuel online fraud and account takeovers, posing severe challenges for consumers, online businesses, and financial institutions. Karisse then breaks down the recent case of the Australian retailer, The Iconic, as an instructive example of the relationship...2024-01-1842 minFraudology Podcast with Karisse HendrickMerchant Fraud DOJ ComplaintFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicA "Chargeback Fraud Protection" Company is Accused of FraudIn today's episode of Fraudology, host Karisse Hendrick dives into the official court filing by the United States District Attorney of Eastern California against a company that claimed to be "the nation's most comprehensive chargeback fraud protection service". While it's not the first time, it's still rare for a company that promises fraud and/or chargeback prevention to be formally accused of fraud. And the fraud this company is accused of committing...2024-01-1148 minFraudology Podcast with Karisse HendrickUnveiling the Future of Fraud: Predictions For Online Fraud in 2024 w/ Mary Ann Miller and Frank McKennaFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this riveting episode of Fraudology, host Karisse Hendrick is joined by fraud prevention heavyweights Mary Ann Miller and Frank McKenna to delve into the murky waters of online fraud as we step into 2024. With their expert insights, we explore the latest fraudulent tactics in the booming industries of cryptocurrency, banking, e-commerce, and Fintech. Mary Ann, Frank, and Karisse share some of their predictions for the fraud landscape of 2024 and offer their invaluable advice on how businesses can proactively gear...2024-01-091h 04Fraudology Podcast with Karisse Hendrick2023 in Review: The Biggest Game Changers in Online FraudFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this week's episode, Karisse Hendrick reflects on the significant fraud trends of 2023, offering insights into the evolving landscape of online fraud in ecommerce and beyond. From the rise of generative AI and deep fakes, to the prevalence of first party fraud and the increasing sophistication of purchasing bots and AI bots, Karisse discusses the challenges that the fraud prevention community faces in the year ahead. Stay tuned for upcoming episodes featuring industry experts sharing their predictions for fraud in 2024....2024-01-0428 minFraudology Podcast with Karisse HendrickStopping Scammers in Their Tracks: Amazon's Legal Offensive on Fraud RingsFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this gripping episode of Fraudology, host Karisse Hendrick dives deep into the convoluted world of refund fraud schemes with a focus on the recent lawsuit filed by Amazon. Discover how the retail giant is combating sophisticated refund fraud methods, including insider collusion, social engineering tactics, and the manipulation of delivery systems. Karisse unravels the complex operation where defendants used Telegram to orchestrate fraudulent activities, leading Amazon to levy serious allegations involving civil conspiracy and fraudulent misrepresentation.Join us as...2023-12-1453 minFraudology Podcast with Karisse HendrickZelle & ApplePay Make Moves to Shift Fraud Liability; Binance Exposed for Enabling TerrorismFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick delves into the pivotal shifts in liability rules for ApplePay on Card-Not-Present transactions, and on the Zelle network. For Zelle, the news about a potential liability shift is designed to protect consumers from scam-induced losses. As financial institutions prepare for an overhaul that positions them to absorb losses from deceptively induced transactions, Karisse examines the potential impacts on fraud prevention and customer safety. Furthermore, Karisse takes a critical look at the fallout...2023-11-3043 minFraudology Podcast with Karisse HendrickPlanting "Tripwires" & "Landmines" using Behavioral Biometrics w/ Matt Vega @Novo.coFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick welcomes Matt Vega, the seasoned Director of Fraud Strategy at SMB Financial Services company, Novo Co. With years spent navigating the complex landscape of fraud prevention for prestigious companies like Instacart and Fanatics Digital, Matt provides intriguing insights into effective fraud strategy that will continue to adapt & scale as needed.Karisse & Matt delve into the importance of understanding good customer behavior and user journeys in order to detect anomalies, and the significant...2023-11-2857 minFraudology Podcast with Karisse HendrickTips to Keep Your Money & Identity Safe From Scammers - Fraud Awareness WeekFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this special episode of Fraudology, fraud-prevention expert and host Karisse Hendrick shares crucial tips to help fortify your digital and personal safety against fraud. While most episodes of Fraudology are geared towards anti-fraud professionals charged with protecting online companies & banks, this episode is for anyone who has asked "How can I protect myself online against online fraud?"As part of the International Fraud Awareness Week, Karisse discusses the rapid changes in online fraud trends and how they...2023-11-1645 minFraudology Podcast with Karisse HendrickHoliday Shopping Under Fire: AI Bots and Targeted Attacks Hit Online RetailersFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this solo episode of Fraudology, host Karisse Hendrick delves into the rapidly increasing high-stakes of fraud targeting online retailers. -Especially with the holiday shopping season around the corner.From expanding on the vulnerabilities due to system integrations between vendors & online merchants to the rise of reshipping scams and the use of adaptable AI bots, Karisse explores current trends and tactics employed by cybercriminals that are greatly impacting fraud-fighters and quite literally, keeping them up at night.With...2023-11-0959 minFraudology Podcast with Karisse HendrickHolding Corporations Accountable For Fraud Through Whistleblower Laws w/ Jason T. Brown, Esq.Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick is joined by Jason T. Brown, a former FBI agent turned whistleblower attorney. They delve into the world of corporate fraud and the crucial role whistleblowers play in exposing wrongdoing. From discussing various whistleblower statutes to highlighting the incentives and protections available, Karisse and Jason reveal the significance of reporting misconduct and discuss real-world examples of corporate malpractice. Karisse was surprised to learn that a few common practices in tech are technically...2023-11-071h 03Fraudology Podcast with Karisse HendrickMobile Wallet Fraud: Up 125% Collectively Since Last Year! Plus Apple Pay Liability Shifts & Fraud TacticsFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this week's solo episode of Fraudology, host Karisse Hendrick dives into the world of mobile wallet fraud, discussing the rapid growth of Apple Pay, Google Pay, and Samsung Pay usage, and the Rapid YoY growth of fraud losses attributed to these wallets. Karisse provides a deep dive into some of the loopholes & methods on ApplePay, specifically that create opportunities for fraud to occur and explores the fraud liability assignments/shifts for merchants and banks depending on how the wallet...2023-11-0245 minFraudology Podcast with Karisse HendrickGil Rosenthal Answers Questions from Issuers/Banks/Fintechs about Payment Fraud & Professional DevelopmentFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick is again joined by recurring guest Gil Rosenthal, an expert in Credit & Risk Management for Fintechs, Banks, and Issuers. Karisse recently received a couple of great questions from Fraudology listeners in the financial services space, and asked the best person she knows in this side of fraud prevention & risk management to help her answer their questions. Question One: We’ve been getting slammed with CNP, Token, COF and general eCom fraud for th...2023-10-3148 minFraudology Podcast with Karisse HendrickWhy I Fight Fraud: Host Karisse Hendrick Gets PersonalFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick was inspired by previous guest of Fraudology, Andrew Austin to candidly share her own motivations for fighting fraud & how they adapted throughout her career journey. She discusses the challenges and frustrations faced in the industry, the importance of data analysis in driving results, the value of skepticism, and the need to constantly educate others about fraud prevention. Karisse also emphasizes the value of learning from others' experiences and highlights the unique bonds...2023-10-2444 minFraudology Podcast with Karisse HendrickExpect More Bots Online Soon...Courtesy of Shark Tank.Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicNever did Karisse Hendrick, host of Fraudology, expect to talk about a popular reality show where entrepreneurs pitch their companies to an investor on TV, and the investor decides if the product is something they would like to invest in with their own money; in relation to online fraud. But, thanks to a relatively new company that visited the "Shark Tank" on its most recent episode, Karisse thought this was a good time to provide a heads up to online...2023-10-1945 minFraudology Podcast with Karisse HendrickObservations of Fraud Across all Industries + Career Growth Tips w/ Sidharth Shah (@ Novo.co)Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick welcomes back Sidharth Shah, lead product manager of Onboarding and Identity at Novo, a B2B Financial Services Startup. Sid shared some of the ways he's challenged himself professionally in the last year, and what he's learned & accomplished from pushing himself out of his comfort zone. He & Karisse also shared some of their experiences and connections they've made within the Fraudology community and at industry events.From the importance of data-driven decision-making...2023-10-171h 00Fraudology Podcast with Karisse HendrickUnraveling the Exploits of Multifactor Authentication w/ Gil RosenthalFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick is joined by her friend and Financial Services Risk expert, Gil Rosenthal to discuss the vulnerabilities and challenges of multifactor authentication. They explore various methods of verification, such as One Time Passwords (OTPs) via SMS or email, authentication apps and magic links, and examine the importance of monitoring unauthorized use claims after MFA was successful for account access or account activity (withdrawals, large purchases, etc.).Gil & Karisse also delve into the indicators...2023-10-051h 04Fraudology Podcast with Karisse HendrickViral Pop Culture Moments: The Ripple Effect on Online Fraud & ResellingFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicViral pop culture moments often happen unexpectedly, and can have unpredictable side effects. Last week we were reminded of this when a pop star's attendance at an American football game prompted a popular athletic brand to sell out of the style of shoes she wore to the game. And, sales of the jersey with her suspected boyfriend's name & jersey number shot up over 400% sales from the week before. In this solo episode of Fraudology, host Karisse Hendrick explains what these...2023-10-0335 minFraudology Podcast with Karisse HendrickTop Reasons Why Online Fraud Keeps Increasing (in Size & Sophistication)Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this solo episode of Fraudology, host Karisse Hendrick answers the question so many fraud-fighters have asked her lately. -It's not just you or your company. Fraud IS getting worse. -In size and scope.From identity theft to reshipping schemes, supply chain exploits ATOs, and Refund Claims Fraud, Karisse provides a comprehensive overview of the contributing factors that have created a "perfect storm" that is not only changing the methodology & technology being used to perpetrate cybercrime & financial fraud, but also...2023-09-2853 minFraudology Podcast with Karisse HendrickEnabling Fraud-Fighters to Design Marketable Products to Address Big Problems (Like Refund Fraud) w/ Patrick Chen @ SpecFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick is joined by Patrick Chen, a product expert who has specialized in solving complex risk-related problems creatively with technology for some of the largest online companies & platforms in the world. All of those experiences led him to become the co-founder of Spec, a risk & compliance platform that allows its users to approach fraud, and ultimately their (legitimate) customers' experience in new ways. This conversation begins with a discussion about the "problem space"...2023-09-261h 14Fraudology Podcast with Karisse HendrickThe MGM Ransomware Attack + How it Can Impact Online FraudFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick delves into the world of cybersecurity, the evolving tactics of hackers, and why it's important for online fraud professionals to pay attention to data breach news & trends. Because online fraud is often the preferred method of monetizing from cyber attacks, it's important to understand the supply chain of information that could be available to cybercriminals soon. In light of the recent security breach at MGM (at least all US locations...2023-09-191h 00Fraudology Podcast with Karisse HendrickAre Fraudsters REALLY Exploiting Online Fraud Tools? -Setting a Few Things StraightFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this solo episode of Fraudology, host Karisse Hendrick responds to a recent article written on LinkedIn about the interview episode with Nate Kharrl, CEO of Spec titled "Breaking News: Fraudsters Exploiting 3rd Party Fraud Tools". Karisse always welcomes healthy discussion and new opportunities to learn. -Especially if they're presented in good faith, and accurate. While responding to the article, Karisse starts the episode with a bit of a refresher course on several aspects of the original topic. Including: some...2023-09-1458 minFraudology Podcast with Karisse HendrickFinding Clarity and Purpose as a Fraud Fighter: Insights from Andrew Austin (@ CarMax)Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick sits down with Andrew Austin, Senior Manager of Fraud Technology for CarMax, to discuss his journey as a fraud fighter and the importance of having a clear mission and purpose in the industry. From his experience in anti-terrorism in the US Military, transitioning "from boots to suits" working within anti-money laundering and banking, and finally what lead him to pursuing Sr. leadership role focused on fraud strategy in e-commerce/lending. Andrew shares...2023-09-121h 13Fraudology Podcast with Karisse HendrickIs Your RFI/RFP Process Incentivizing Vendor Bad Behavior?Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this solo episode of Fraudology, host Karisse Hendrick explores the pitfalls of relying solely on RFIs (Request for Information) and/or RFPs (Request for Proposals), and how they often lead to unintentional consequences that too many fraud technology buyers (merchants, fintech, Financial Institutions, etc.). While this has been a longtime, standard practice used to compare & select 3rd party technology partners, Karisse has seen too many that end up incentivizing bad behavior from potential vendors. What kind of bad behavior...2023-08-3158 minFraudology Podcast with Karisse HendrickWays to Avoid (Vendor) Relationship IssuesFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this solo episode of Fraudology, host Karisse Hendrick explores the topic of vendor relationships in the context of online fraud fighting. Through conversations with fraud fighters, Karisse has observed recurring frustrations among merchants, fintechs, and banks when it comes to their vendor partnerships. She shares insights on vendor selection, the challenges of finding reliable solutions, and the importance of customer feedback in evaluating providers. Karisse also discusses a LinkedIn post by Andrew Austin of CarMax, offering tips...2023-08-2422 minFraudology Podcast with Karisse HendrickConfessions of a Fraud-Fighter's Teenager w/ Karisse's Daughter, JordynFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick is joined by Jordyn, her 19-year-old daughter, to discuss the challenges of parenting in the digital age. As a fraud fighter and a parent, Karisse knew the importance of teaching internet safety to her child, from when she got her first smart phone, got her 1st social media account, and continued to grow up as technology continued to advance. In this episode, Karisse laments over her parenting style when it came to...2023-08-2248 minFraudology Podcast with Karisse HendrickFraudology's 1st Annual "Survey Says..!" Pt. 2: Finally! -Data That Proves What We Knew! w/ Shoshana MaraneyFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicView the 1st Annual Fraudology Benchmarking Report Now! https://resources.forter.com/fraud-fighter/2023-benchmark-report(Thanks to the survey sponsor, Forter, no email or contact info is required to access the report!)In this episode of Fraudology, host Karisse Hendrick welcomes back special guest Shoshana Maraney to continue discussing the newly released Fraudology benchmarking survey results. While on Tuesday's episode they talked about some of the areas that surprised them, today they dive into the topics that...2023-06-291h 17Fraudology Podcast with Karisse HendrickEpisode #200! Karisse Answers Your Fraudology QuestionsFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicThis is the 200th episode of Fraudology! So, we decided to do something a little bit different. Instead of Karisse interviewing an awesome fraud-fighter, SHE'S in the "hot seat"! Karisse asked her friend, podcast producer, and a big reason for the long term success of Fraudology, Lucas Walker to join her on this side of the podcast to ask her anything, along with some questions sent in by listeners.In this conversation, Karisse shares why (and how) she...2023-06-0651 minFraudology Podcast with Karisse HendrickPro Tips: Utilizing LinkedIn for Professional Development in Online FraudFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicAudience Requested Topic: In this episode of Fraudology, host Karisse Hendrick shares some of her best suggestions for using LinkedIn for professional development, with tips specific for online fraud-fighters.Whether your short term and/or long term career goals include finding a new job ASAP, down the line, connecting with peers, staying informed within the industry, or "building a personal brand", Karisse provides specific examples to help you achieve those goals. And, if her experiences are any indication, you'll probably...2023-06-0153 minFraudology Podcast with Karisse HendrickLessons from Integrity Investigations For Social Media w/ Assaf Kipnis (ex-Facebook)Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick is joined by Assaf Kipnis, former Engineering Manager for Integrity Investigations at Meta (previously Facebook). After being part of the most recent round of layoffs at Meta, Assaf has a newfound understanding for the power of information sharing among peers within the greater Trust & Safety ecosystem. In addition to sharing more experiences & perspectives on LinkedIn, he also accepted Karisse's offer to talk a bit about his own experiences working within the Trust & Safety space...2023-05-161h 12Fraudology Podcast with Karisse Hendrick"Inny's": One of the Biggest Threats to Online Companies + BanksFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of the Fraudology Podcast, host Karisse Hendrick provides a deep dive into what the perpetrator side of fraud refers to as "Inny's". Inny's, short for "Insiders" are able to bypass the majority of fraud & policy defense systems by colluding with an employee to be given access to the account or action that the fraudster wants. From easily committing account takeovers to refund fraud to balance transfers, SIM swaps, and package re-routes, these are all tasks that customer...2023-05-1140 minFraudology Podcast with Karisse HendrickFighting Fraud & Optimizing Revenue w/i Online Ticket Sales | Shawn Kelley (ex-SeatGeek)Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicWhile fraud & payments differ in every online industry, the world of event ticketing is unique & complex, but also very fascinating. First, it's important to know the differences between primary and secondary markets in ticket fraud and who ticket brokers are, and why they're often considered a "necessary evil".In this episode of the Fraudology podcast, host Karisse Hendrick sits down with Shawn Kelley, Former Director of Payment and Risk Operations at SeatGeek. Kelley shares his unique & unexpected journey into fraud...2023-05-091h 11Fraudology Podcast with Karisse HendrickIs it Possible to Select the Right Vendor w/o a Live POC? w/ Neill Mac Carthaigh (PT. 2) @ eShopWorldFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicNeill Mac Carthaigh, Head of Global Fraud & Risk at eShopWorld returns to Fraudology to continue the 2nd half of his conversation with host Karisse Hendrick. They start out talking about the complexities of fraud team structures and how the department that a fraud team reports to can have a significant impact on all strategy & technology decisions. The remainder of their conversation is focused on Neill's advice to fraud-fighters when they must navigate the landscape of current fraud prevention providers. How...2023-05-041h 03Fraudology Podcast with Karisse HendrickOptimizing E-comm Fraud in 2023: 3DS in the US is "In"? And, Negative Lists Are "Out"? w/ Doriel Abrahams @ ForterFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIf you enjoy listening to two passionate fraud-fighters "geeking out" about various fraud strategies...you will thoroughly enjoy this episode! Today, Karisse Hendrick speaks with Doriel Abrahams, Head of Risk for the US at Forter. Starting with how his passion for acting and linguistics/neuroscience prepared him for his accidental career in online fraud prevention. Then, they discuss how online fraud has been changing rapidly over the last 18-24 months, and how it's more important than ever that all areas...2023-04-271h 10Fraudology Podcast with Karisse HendrickRefund Claims Fraud Pt 1: What It Is -and What It Isn't w/ Dajana Gajic-Fisic (Finishline/JD Sports NA)Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick is joined by Dajana Gajic-Fisic, Head of eCommerce Risk Management at Finish Line, to talk about a "new" form of fraud that they've gotten to know a lot about over the last 3 years. -Refund Claims Fraud (aka: Refund Fraud).In part 1 of this two part discussion, Dajana & Karisse will:Talk about the symptoms of this issue before it was discovered, and how refund claims fraud differs from policy abuse or return fraud.How...2023-04-1855 minFraudology Podcast with Karisse HendrickWhat Makes You a Great Fraud-Fighter; Could Also be Holding You BackFraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick first shares the 16 biggest buzzwords in online fraud (as determined by crowd-sourcing suggestions & votes) that made up the 2023 Buzzword Bracket for "March Madness" in fraud. And, some of the reasons why these industry terms often cause massive eye-rolls among fraud-fighters. She then provides the top 3 buzzwords that were selected last week. Do you agree?Then, talking with Alan (Buck) on Tuesday's episode caused Karisse to think more about the personality traits & qualities...2023-04-1353 min
FraudishEpisode 82 Crossover with Karisse HendrickKarisse Hendrick of the Fraudology podcast and I talk shop including our origin stories, how the field of fraud takes a lot of curiosity and so much more. I think you will enjoy this episode. Karisse is an Award-Winning Cyberfraud Expert; Ecommerce Fraud Prevention Consultant; Chargeback Geek; Host of the Fraudology Podcast; and Startup Advisor. Show Notes:https://www.linkedin.com/in/karissehendrick/https://podcasts.apple.com/us/podcast/fraudology-podcast/id15304610892022-06-1449 min
My Biggest Lessons with Chris MeadeFight Shopify Chargebacks and Win - Karisse HendrickKarisse Hendrick shares how to beat chargebacks and prevent them plus other fraud.Listen to her podcast Fraudolgoy on Spotify and Apple podcasts. Connect with her on LinkedIn.Lucas Walker is a serial entrepreneur founding Venngage, Treats Happen, and Rolled Up. Connect with him on Twitter, and LinkedIn.2022-03-2427 min
Pitstop with Sarah LevingerGet That Money Back - Karisse HendrickYou've heard Karisse explain how to reduce the rate of innocent chargebacks and how to avoid making yourself an easy target for fraudsters, but what do you do if it's already too late, they've taken your money and your product, and you want it back?Things to take away from this episode.Service related incidents2:14 Study the reason code attached to service related chargebacks. Know what you’re dealing with before getting into a claim with a customer, and don’t let yourself be caught off-guard. So long as the reason code given is accu...2021-08-0516 min
FraudishEpisode 9 Karisse Hendrick E-Commerce Queen of FraudKarisse Hendrick is the go to person for all things e-commerce fraud related. She runs the Fraudology podcast https://fraudologypodcast.libsyn.com/website and is the founder of Chargelytics http://www.chargelyticsconsulting.com/. Karisse and I met online because my sister's store was having some chargeback issues. I reached out to Karisse and she graciously responded. We ended knowing several people from my time at Nike. Our paths just seem to keep crossing. Rejection leads to redirection is how Karisse looks at the world and it has served her well. Her experience at FraudCon in Israel in 2019 happened due to serendi...2020-11-2433 min