Shows
Retailgentic: Agentic Commerce meets Retail and BrandsThe Predictive Enterprise and the Future of Agentic Commerce | Kasey Lobaugh, C Futurist Consumer Industry @ DeloitteIn this episode of Retailgentic, Deloitte’s Chief Futurist Kasey Lobaugh joins us to explore the future of agentic commerce. Kasey has spent nearly three decades advising global retailers, brands, and manufacturers. He launched Deloitte Digital, now a multibillion-dollar business, and today leads Deloitte’s Future of the Consumer Industry platform. Known for coining the “great bifurcation” of consumers, Kasey helps executives anticipate disruptive forces and chart strategy amid seismic change.Scot and Kasey unpack the forces reshaping commerce and the role of AI:Six forces shaping the consumer industryThe great bifurcation of value vs. convenience shoppers...
2025-09-1158 min
Leveraging Thought LeadershipBest of 2023 featuring Lynette Jackson, Kathy Risch, and Kasey Lobaugh | 542In today's episode, we showcase some of the best guests from our Organizational Thought Leadership series. We think their insights will be as useful this year as it was last! Lynette Jackson is the Head of Communications at Siemens. She shares how thought leadership can act as an umbrella for your brand, bringing all the various disciplines of communication together under it, enabling them to move in the same direction with purpose! Kathy Risch is Senior Vice President, Shopper Insights & Thought Leadership at Acosta. She takes us inside what it takes to understand how and why...
2024-01-0729 min
That Makes Cents: A consumer podcastFuture of Consumer series: The rise of capability-as-a-serviceIn this third installment of our miniseries on the future of the consumer industry, we're taking a closer look at how the emergence and growth of capability-as-a-service are causing a major convergence and reconfiguration in the consumer industry. Milen Mahadevan, president of 84.51, Kroger's very own capability as a service, and Kasey Lobaugh, chief futurist for Deloitte's consumer industry, join us to dive into the evolution of the consumer industry, the lower barriers to entry for consumer companies today, and the role they can play in the larger consumer ecosystem. As a bonus, hear what these industry leaders have to...
2023-06-1920 min
The FuturistsIt’s Different this timeChief Futurist for one of the largest consulting practices on the planet, Kasey Lobaugh joins the futurists this week to talk about the building blocks for the worlds of tomorrow. While at Deloitte, Kasey has spearheaded research into the next level of disruptive innovations and technologies that are reshaping business. When talking AI Kasey maintains that this is unlike any other innovation wave we’ve ever faced and that large scale technounemployment is a real possibility.
2023-03-3150 min
Leveraging Thought LeadershipIt's Not a White Paper, It's a Platform. | Kasey Lobaugh | 479If you are just closing your eyes and hoping your white paper will go to scale… You might be going about it the wrong way! Our guest today is Kasey Lobaugh, the Chief Futurist for the Consumer Industry and Principal at Deloitte Consulting, LLP. As a senior leader, Kasey is working to get people to embrace their ideas and shape the future of their company and industry as a whole. To gain a profound understanding of the future of their industry, Deloitte spent a year speaking with more than 800 people in the industry – including experts of all ag...
2023-03-2638 min
The Modern Customer Podcast6 Forces to Navigate the Changing Retail IndustryLooking at the consumer industry, it's clear that things are changing. But what does that mean for businesses, and how can they navigate these uncharted waters? Kasey Lobaugh, Chief Innovation Officer for Deloitte's Consumer Industry, discusses 100 topics the six forces critical to navigating the next decade of change in retail. Blake Morgan is a customer experience futurist, keynote speaker, and author of the bestselling book The Customer Of The Future.
2023-02-2831 min
The Jason & Scot Show - E-Commerce And Retail NewsKasey Lobaugh, Deloitte Chief Futurist, Buying into BetterEP302 - Kasey Lobaugh, Deloitte Chief Futurist, Buying into Better: The future of the consumer industry Deloitte Chief Futurist, Consumer Industry, Principal and Owner, Kasey Lobaugh, joins the podcast for his fifth appearance. Having previously appeared on episodes 68, 114, 180, 213. Deloitte has published some new new research, Buying in to Better: The future of the consumer industry, in which they uncover dramatic change in the consumer industry that over the next decade will impact the markets, models, and mechanics of consumer industry companies in significant ways. Also discussed The rise of digital goods and services: Opportu...
2023-02-0152 min
What Just HappenedThe Retail Innovations of Today and TomorrowDeloitte’s Kasey Lobaugh reveals six forces that will change and shape the future of the retail consumer industry in the next ten years.
2022-11-0834 min
That Makes Cents: A consumer podcastAutomation and innovation with Alex KantrowitzWhat enables the tech giants to keep their spots at the top of the industry, and how can other organizations compete? What is the key to getting workforce automation right? How can retailers harness the power of alternative data, AI, and automation to achieve more with less? Alex Kantrowitz, acclaimed tech writer, host of The Big Technology podcast, and author of Always Day One joins this episode, alongside Deloitte's chief retail innovation officer, Kasey Lobaugh, to break it all down.
2021-04-1527 min
Remarkable Retail PodcastThe Collapse of the Middle with Deloitte Consulting's Kasey LobaughIn this episode we delve into a topic that sits at the core of the need to be remarkable: the on-going bifurcation of the retail market.For more than a decade success has largely been found at either end of the spectrum. At one end, brands that offered incredible value and convenience have been gobbling up market share and opening hundreds of stores, even in the face of the so-called "retail apocalypse." At the other end of the continuum, many higher-end stores and well-honed specialty concepts have similarly enjoyed expanding sales, profits and, in many cases, store...
2020-10-1343 min
The Jason & Scot Show - E-Commerce And Retail NewsDeloitte's Kasey Lobaugh Recessions and the Future of RetailEP213 - Deloitte's Kasey Lobaugh Recessions and the Future of Retail Episode 213 is an interview with Kasey Lobaugh, Principal and Chief Retail Innovation Officer for Deloitte. This time we discuss a report Deloitte published last year "Boom, gloom, or doom? What the next recession might mean for consumer companies" which is suddenly very relevant to retailers facing the Covid-19 epidemic. Kasey also gives a sneak preview of new report exploring the history of predictions around "The Future of Retail". Look for announcement about that research on Kasey's twitter feed @klobaugh
2020-03-2551 min
The Jason & Scot Show - E-Commerce And Retail NewsDeloitte's Kasey Lobaugh, Surprising Consumer ChangesEP180 - Deloitte's Kasey Lobaugh, Surprising Consumer Changes Kasey Lobaugh is a Principal and Chief Retail Innovation Officer at Deloitte Consulting LLP, he first appeared on episode 68. You can follow him on twitter at @klobaugh. Kasey and his team publish some of the most useful research in the industry including The New Digital Divide which helps quantify the effect of digital on in-store purchases, and the Deloitte Retail Volatility Index which measures disruption in the retail industry. Kasey was last on the show for Episode 114, where he introduced "The Great Retail Bifrication." This time, Kasey is bac...
2019-07-0459 min
The Jason & Scot Show - E-Commerce And Retail NewsEP114 - Great Retail Bifurcation, Kasey Lobaugh of DeloitteEP114 - Great Retail Bifurcation, Kasey Lobaugh of Deloitte
http://jasonandscot.com
Kasey Lobaugh is a Principal and Chief Retail Innovation Officer at Deloitte Consulting LLP, he first appeared on episode 68. You can follow him on twitter at @klobaugh. Kasey and his team publish some of the most useful research in the industry including The New Digital Divide which helps quantify the effect of digital on in-store purchases, and the Deloitte Retail Volatility Index which measures disruption in the retail industry. Kasey sat down for an interview live from the NRF Big Show, to discuss some new research he'll be publis...
2018-01-2655 min
The Jason & Scot Show - E-Commerce And Retail NewsGreat Retail Bifurcation, Kasey Lobaugh of DeloitteEP114 - Great Retail Bifurcation, Kasey Lobaugh of Deloitte http://jasonandscot.com Kasey Lobaugh is a Principal and Chief Retail Innovation Officer at Deloitte Consulting LLP, he first appeared on episode 68. You can follow him on twitter at @klobaugh. Kasey and his team publish some of the most useful research in the industry including The New Digital Divide which helps quantify the effect of digital on in-store purchases, and the Deloitte Retail Volatility Index which measures disruption in the retail industry. Kasey sat down for an interview live from the NRF Big Show, to discuss some n...
2018-01-2655 minThe Jason & Scot Show - E-Commerce And Retail NewsEP068 - Deloitte Chief Retail Innovation Officer, Kasey LobaughEP068 - Deloitte Chief Retail Innovation Officer, Kasey Lobaugh Kasey Lobaugh is a Principal and Chief Retail Innovation Officer at Deloitte Consulting LLP. You can follow him on twitter at @klobaugh. Kasey and his team publish some of the most useful research in the industry including The New Digital Divide which helps quantify the effect of digital on in-store purchases, and the Deloitte Retail Volatility Index which measures disruption in the retail industry. Kasey sat down for a interview live from the NRF Big Show, and we covered a wide range of topics. Don't forget to like our facebook page, and if...
2017-02-0758 min
The Jason & Scot Show - E-Commerce And Retail NewsEP068 - Deloitte Chief Retail Innovation Officer, Kasey LobaughEP068 - Deloitte Chief Retail Innovation Officer, Kasey Lobaugh Kasey Lobaugh is a Principal and Chief Retail Innovation Officer at Deloitte Consulting LLP. You can follow him on twitter at @klobaugh. Kasey and his team publish some of the most useful research in the industry including The New Digital Divide which helps quantify the effect of digital on in-store purchases, and the Deloitte Retail Volatility Index which measures disruption in the retail industry. Kasey sat down for a interview live from the NRF Big Show, and we covered a wide range of topics. Don't forget to lik...
2017-02-0758 min