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Showing episodes and shows of
Kate Chupp
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Podcasting Q&A
Switching Podcast Hosts Without Losing Subscribers
Send us a textWe break down exactly how to move your podcast from one hosting platform to another without losing listeners, listings, or momentum. From seamlessly importing your episodes, to placing a redirect, the path is clear and designed for low stress.If you have questions about transferring your podcast to Buzzsprout, email us at support@buzzsprout.com.Have a topic or question we should address on a future episode? Text us or email the Buzzsprout Podcaster Success Team at support@buzzsprout.com. Keep podcasting!
2025-12-15
09 min
The Supportive Podcast
Episode 7 — Getting Started in Support
Mat and a bunch of support experts share actionable tips, encouragement, and helpful advice for people new to support, those considering a support career, and even jaded veterans.For show notes, further reading, and links to our contributors, see https://www.helpscout.com/resources/supportive-podcast/S1E7/A huge thank you to everyone who contributed their wisdom to this episode!Andre Linde, Blake Crenshaw (Buzzsprout), Brian Johnson (Buzzsprout), Cameron Mitchell (Help Scout), Chrissy Chavez (Help Scout), Cody Magnusen, Connor Pendergrast (CustomerSuccess.cx), Erica Clayton, Hilary Dudek (Gamma), Jen Weaver (Tetra), Jordan Dibb, Kate...
2025-02-07
20 min
Embodiment for the Rest of Us
Fat Embodiment as in Living a Whole Ass Fat Life, Part 1 with Rachel Fox - EFTROU: S4, Ep9
Embodiment for the Rest of Us - Season 4, Episode 9: Rachel Fox Jenn (she/they) and Chavonne (she/her) interviewed Rachel Fox (she/her) about her embodiment journey Content Warning: Discussion of ableism, discussion of medical fatphobia, discussion of the multiple genocides occurring globally, discussion of intentional weight loss (including GLP-1 drugs) Trigger Warnings: This episode will use the word obesity throughout without being bleeped. The captions for this episode can be found at https://embodimentfortherestofus.com/season-4/season-4-episode-9-rachel-fox/#captions
2024-12-05
1h 32
Happy to Help | A Customer Support Podcast
Elevate CX Denver Recap: Top Lessons, AI Tips, and Customer Service Week Ideas
Text the show!At ElevateCX in Denver, industry leaders, CX professionals, and customer success veterans gathered to explore the future of CX and customer satisfaction.In this episode, Priscilla and Jordan are joined by Kate Chupp to unpack key takeaways from the conference: real-world talks, case studies, and keynotes from CX leaders; the surprising role of AI-powered and AI-driven tools in customer success, customer engagement, and contact center innovation; and why community-led learning might just be the secret to a winning CX strategy.You’ll also hear from industry experts on the ground as...
2024-10-15
48 min
Happy to Help | A Customer Support Podcast
How to Write Remarkable Emails for Customer Support
Text the show!We're doing a deep dive into the essential skills of writing remarkable customer support emails! Kate Chupp from the Buzzsprout Podcaster Success team joins us to discuss the balance between technical and creative writing, how empathy can be effectively conveyed through written communication, and offer practical, actionable strategies for sharpening your writing skills. If you haven't already listened to them, we recommend going back and listening to our episodes about aligning support goals and tone with your company values:Establishing Communication Goals for Your Support TeamThe Right Tone for Remarkable Support
2024-10-01
44 min