Shows
Let’s Talk ShipFrom Etsy to Everywhere: Turning a Simple Idea into a Big Business with Kate GaffneyHave you ever dreamt up a solution to one of your problems and wondered if it could turn into a viable business?Kate Gaffney did just that with the common problem of how to carry her keys. Avryn Co. was born and hasn't stopped growing since their first sale in 2020.In this episode, I chat with Kate about growing from an Etsy shop to selling from her own website to offering her wristlets and wallets to wholesalers. Kate shares the challenges of scaling, especially with shipping and freight issues, and the importance of b...
2025-09-0239 min
Service From HellBest of 2024 ~ A Combined CheckHey all! This is a compilation of the guests you have told us you loved from our 2024 interviews. Although we are wrapping up the show for the foreseeable future, we still love looking back, and 2024 was no exception.
If you miss us, you can still find us on Patreon and Instagram. We really do love connecting with you all. And, as always, thank you to our incredible guests for their time and humor getting us through the last year. We love y'all.
Finally - to our Patrons - you all have personally shown Kate more l...
2025-02-1037 minService From Hell146 ~ Matt Lewis Loves Gas Station PerksOur very funny and talented friend Matt Lewis (@thefunMattLewis) is a comic and actor who understood the assignment in all ways. He was SUCH a fun guest and is a great way to wrap up what has been an excellent 4 years of being on the air with y'all. Find Matt on all of the socials and GO SEE HIS SHOWS!!
We waited to release this episode in order to announce our prolonged hiatus. We'll have our annual wrap up episode for best of coming in Jan, but this is our last interview for a long while. We...
2024-12-161h 58
Old Skool New Skool Comedy PodcastEP 66: KATE GAFFNEY- "Service From Hell"On this week's episode of "Old Skool New Skool Comedy Podcast", Christy gets to hang with her "New Skool" Comedy Store friend Kate Gaffney. Coming off her Sirius XM show "Service From Hell", Kate worked as a cocktail waitress at the World Famous Comedy Store in Los Angeles... (hmm.... sounds familiar LOL). It was there that she realized she belonged working onstage, not offstage serving drinks. From her 1st time ever doing an open mic to Joey "Uncle Joey" Diaz feeding her weed, even having established comedians asking her advice on jokes, Kate has had a blast kickstarting her...
2024-12-091h 20Service From HellBONUS EP. 43 ~ Damage And RetainKate is tired of terrible customer service. She's also HAD IT with MALE customer service agents handling her like she's hysterical when they f*cked the job. She wants to become the She HULK!
If you're not done with Kate screaming, we'd appreciate it if you joined our Patreon and followed us on IG. Also, have you reviewed SFH yet? It helps us so much and we'd appreciate it a lot!
2024-08-2656 minService From Hell142 ~ Jeff Locker Has Always Been Brave Pt. 1*Apologies for the various sound issues with this episode*
"It's never not been lonely." ~ Jeff
Actor, writer, director, and host Jeff Locker joins us this week and next to be just so deeply honest and delightful. Jeff came from humble beginnings and carved his way into an Ivy League University, then followed that up by becoming famous in another country. He's known Kate for a long time and it was so delightful to speak with him.
谢谢你的聆听
Also, have you considered joining us over on Patreon? We would LOVE your support. Also, please find us on IG...
2024-07-2350 minService From HellBONUS EP. 42 ~ The Olympics of Mail Theft"Is everyone trying me because they know I have a podcast and I'm gonna rant about this insanity?" ~ Kate
Would you believe that Kate is mad this week? It's WILDLY outside of the bounds of all of our normal bonus episodes, so prepare for yelling (which you never have to do). Kate had mail stolen and Simone Biles is a freak of nature. That's just that. This week, we discuss these things because NO ONE CARES about mail theft. But, don't worry, Kate and Joni do!
Follow us on Patreon (and consider joining to keep...
2024-07-081h 00Service From HellBONUS EP. 41 ~ Pound Sand Car RentalKate's alone this week, micro-dosing rage after a trip across the country. Customer Service interactions are a rage-filled experience when no one is making what they are worth. Also, 24 Hour Fitness Gym Contracts are a SCAM! Kate screams about all of it because it is necessary to scream.
You can find us on Patreon and IG, so please do because literally typing this sentence is costing Kate money.
2024-05-2757 minService From Hell139 ~ Jonathan Flanagan Chooses To Be HereJonathan Flanagan is a Los Angeles-based comedian, writer, and actor. He is best known for his stand-up comedy appearances that deliver a unique style of alternative and mainstream comedy which stem from the start of his career in improv at UCB, IO West, and Second City. In 2023, Jonathan released his debut stand up comedy album, "Dumber Than I Look" on RGC Records which has been featured on Sirius XM.
You can find us on Patreon and IG, so please do because literally typing this sentence is costing Kate money.
2024-05-061h 28Service From HellBONUS EP. 38 ~ Play TimeOh, hey there! We are in a shifting schedule situation (as a creative artist) and so we have updates on our release calendar. Thank you for continuing to listen/subscribe. It really feels amazing. Also, whilst the schedule for the next month or two is going to be in flux, we will for sure still get episodes out, AND we are still conducting interviews, so we will be back!
About the project Kate's doing - https://www.americanlegacytheatre.org/about
In the meantime, find us on IG - @servicefromhellpodcast
Or on Patreon...
2023-10-0904 min
The Ian Ira Rousso Show#25 | Kate GaffneyUPCOMING SHOWS: www.ianirarousso.com DEBUT COMEDY ALBUM "SORRY AGAIN" COMPLETE LIST OF SERVICES TO LISTEN TO IT: https://linktr.ee/Ianirarousso EPISODE DESCRIPTION: Kate Gaffney is a stand-up comedian and SAG-AFTRA actress and voice over artist whose talents has seen her land everything from commercials to sets to the likes that of Transparent and Trial & Error. Though new to the comedy grind, Kate has also been a server at The World-Famous Comedy Store for many years, where she has gotten to watch and learn from many of comedy’s biggest names work out...
2023-08-011h 30
Bestie Business Banter“She Was a Limp Noodle” with Kate Gaffney of Avryn Co.Raise your hand if you're just as obsessed with hearing stories of how other moms built their businesses as we are! Do you know what else we love? Products that are practical and designed to help moms in their daily lives. If you're with us, you're going to love our featured guest today, Kate Gaffney. Kate runs Avryn Co. Her company makes women's lives easier by lightening the everyday physical and mental load with their hand-crafted leather wristlets and wallets. Kate began Avryn Co. in February of 2020 and it has grown into an incredible brand. S...
2023-04-191h 10Service From HellBONUS EP. 32 ~ Retail HellThese are the badass females/women owned companies that are mentioned in this episode -
Emily Rex
Herban
We discuss the retail job our host had to endure for the month of May and how she at least found compassion for those listeners that work retail jobs. Kate's sorry she talked crap.
Send us your receipts to servicefromhellpodcast at gmail dot com
2022-07-1154 minService From Hell72 ~ Kate Gaffney Didn’t Brew You Decaf Pt. 3The last one! You made it! This is the last segment of my interview on my own podcast. If you loved it, prove it! patreon.com/thekategaffney
You have to love this one because Kate goes IN on the terrible stories, and those seem to be y'alls favorite.
2022-03-211h 05Service From Hell71 ~ Kate Gaffney Didn’t Brew You Decaf Pt. 2We are back for part deux! Kate's sister Megan continues our interview and we get into even more detail, as if it were possible?
Patreon.com/thekategaffney supports this show!
2022-03-1451 minService From Hell70 ~ Kate Gaffney Didn’t Brew You Decaf Pt.1It is my birthday week/month, y'all, so I'm FINALLY releasing the episode I have talked about forever and ever - my interview of my own questions! I got nervous. It was weird being on the interrogated side! Anyway, I'm interviewed by someone who has known me as long as I have been alive, so we go on for A WHILE. This is part one of a few, so enjoy hearing ME finally answer these questions.
And, for once, follow ME on everything!! @thekategaffney - I'd surely appreciate it :)
Follow the podcast @servicefromhellpodcast or find u...
2022-03-0743 minService From Hell65 ~ Erick Hellwig Hates What You Love Pt. 2Back for a HILARIOUS part 2 this week is comic Erick Hellwig. We ask the hard questions and hear more from his adorable pup (who holds Kate's hand with his baby paw at some point in the interview). Find him on all of the socials @erickhellwig.
Also, hit US up! It's 2022! What's stopping you? servicefromhellpodcast @gmail dot com is how you do that!
2022-01-1754 minService From HellBONUS EP. 24 ~ Milford PD Ride Along Pt. 1Our host, Kate, grew up in a town of about 6,000 people. The town is called Milford in Ohio and got a Wal-Mart AND a Target at some point during her childhood to really solidify the town's growth.
Back in June of 2021, Kate was in Milford and got to accompany two badass, female officers for a 6 hour time frame. As being a law enforcement officer is absolutely a customer service position, we thought that you all would like to hear what a typical half-shift looks like in a small town. Huge thank you to officers Chief Mills, Officer...
2021-11-011h 04Service From Hell61 ~ Morgan Mizell Is Not Dealing With ThisThis week's guest is the funny and incomparable Morgan Mizell. @handsome_morgan is brutally honest and explains why he is simply not dealing with nonsense above his pay grade. We can all learn a few things from him. Oh, and please do not touch him.
He played ball in college. Here, this proves it - Football Stats
**Listener note - Morgan's apt was a bit loud, so you'll hear some things, not the least of which is a neighbor practicing the stand up bass at one point near the end. It is funny, but it wa...
2021-10-251h 05Service From Hell58 ~ Natalie Gianelli Has Some Unpopular Opinions Pt. 1One of our host's dearest friends is Spiritual Coach and Channel, Natalie Gianelli. @NatalieGianelli joins us this week to have a hard conversation about stuff you wrestle with and also to be able to pivot when Kate threw curve ball after curve ball!
Her website is here!
Email us directly! Or don't! No one reads this shit anyway! servicefromhellpodcast at gmail dot com is how you do if you made it this far! Good job, you! Scholastic Reader, over here!
2021-09-2730 minService From Hell57 ~ Ithamar Enriquez Did Not Check In The BackOne of Kate's favorite improv coaches of all time is the prolific actor @IthamarEnriquez who joins us this week to discuss how The Gap helped him become the actor he is today, and why he always tries to stop at the kiosks at the mall. Kate laughs so hard, she cries. We have a great time. Find him on all of the things, but most recently WandaVision on Disney+ and his voice is on Chicago Party Aunt JUST released on Netflix!
Ithamar's Reel
Get in touch with us here directly on the pod at by...
2021-09-201h 24Service From Hell56 ~ Dr. Leonard (Jim) Wudel Loves Your HeartMedical Doctor (specializing in General Thoracic Surgery) currently practicing at The Cleveland Clinic in Cleveland, OH, Dr. Jim Wudel, joins us this week to answer Kate's 3,574 questions and also explain why he thinks everyone should be more patient with servers. Also? Write a letter to your doctor. They'll love it!
Also, today is my mom's birthday, so happy birthday, Ma! I love you!
Get in touch with us directly at servicefromhellpodcast at gmail.com!
Cleveland Clinic Resources
Dr. Wudel Info
2021-09-131h 20Service From Hell55 ~ Candace Colton Is A Beautiful PackageCalifornia Real Estate Agent and Certified Fitness Trainer Candace Colton (@therealcandycane) joins us this week to explain how to lovingly fire a client and why working in the sales industry was simply not for her. Oh and how she doesn't feel remotely bad about how many burpees she made Kate do.
Tell us how much you love us! We wanna know! servicefromhellpodcast at gmail dot com!
2021-08-301h 11Service From HellBONUS EP. 21 ~ Health Benefit SurchargeIs Kate ever gonna stop being annoyed? It doesn't look like that will be happening any time soon. Going out to eat is currently a nightmare. We talk about it!
Articles mentioned here and here!
Send us your stories! servicefromhellpodcast at gmail dot com!
2021-08-1631 minService From HellBONUS EP. 20 ~ Listener Letters 4 & Kate's RageWe're back with our fourth installment of Amuse-Bouche (or Listener Letters) and Kate screams again about fees and health insurance and all of the things you all really love to hear. Maybe you don't? Kate just got back from LA and paid for a bunch of shit she didn't want to, so she whines a lot. Also, you all whine, too. We only read one letter this week, but my goodness it is rage producing!
Find us on socials - @servicefromhellpodcast so you can follow us. Does anyone read these show notes? We doubt it. We write...
2021-07-1930 minService From Hell50 ~ David Razowsky Was A Poop ChauffeurOne of our host's first ever improv coaches David Razowsky is on the podcast this week and drops quite a few gems. We discuss being present and why some people have stormed out of his classes.
We also mention Dave's podcast and his Ted Talk this week, and those can both be reached by clicking the words above.
And, finally, we discuss the online reviews of the hotel where he and Steve Carell had a bloody comforter and had to leave. Those are here!
Send us your receipts at servicefromhellpodcast at gmail dot com...
2021-07-121h 18Service From Hell49 ~ Curtis Nelson Will Talk You Down Pt. 2Still didn't fire Kate, actor @curtisenelson is back this week for round 2. He gets more into why he loves security work and why he would rather sit back on the wall and watch you than get in your face and throw you out. Visit his site here for more info!
We have a patreon and you should take a look at our videos at patreon.com/thekategaffney
2021-07-0554 minService From Hell48 ~ Curtis Nelson Will Talk You Down Pt. 1Actor and Kate's former boss Curtis Nelson joins us this week to discuss not firing me and why how the South and/or Westerns are portrayed nowadays drives him insane. He is headed for greener pastures as Kate's former boss, but he is ready for his close up. You can get in touch with him by reaching out to us, here, but his site here has a ton of stuff, too!
Send us your receipts at servicefromhellpodcast at gmail dot com. We love hearing from y'all!
2021-06-2858 minService From Hell47 ~ Tez Ilyas Will Keep You On HoldBritish-based comic, actor, and published author Tez Ilyas joins us this week to admit to outsmarting most of his employers and teachers. And, we also inform him that if Tez wanted to start an organized crime syndicate, he would excel at this new career. Find him on everything and buy his book! He's genuinely so smart, funny, and kind. We love those kinds of guests!!
Reach out to us here directly at servicefromhellpodcast at gmail dot com. We'd love to hear from you!
2021-06-211h 24Service From Hell46 ~ Jessica Wellington Ate Clint Eastwood's CherriesActor, comic, and podcaster @jesswellington2 joins us and succinctly describes why being kind is the actual ONLY approach that works long term.
Programming note - the audio on this episode struggles throughout and it is a bummer, but thank you all for being so understanding. We appreciate y'all!!
We love hearing from y'all! Join us over on Patreon for even more access to your host and the bonus content y'all have been asking about! patreon.com/thekategaffney
2021-06-1457 minService From HellBONUS EP. 19 ~ Just Shut Up And WorkKate's alone this week and this is the (decidedly) least funny and most aggressive episode we have ever recorded. It is filled with facts and you are most assuredly not going to laugh as Kate spends the entire episode screaming in a explitive laden tirade. However, if you are unemployed because of COVID and you keep being told you're lazy for not wanting the $300 to end and/or because you don't have to go back to work, join us in this rage filled episode. We go OFF.
*Editor's note: We have learned (since recording/airing this episode) t...
2021-06-0751 minService From HellBONUS EP. 18 ~ Memorial Day Online Reviews!Have fun with your families today! We are doing that, too. But! We are also previewing a segment that we are in the process of developing. We'll explain more of what it is becoming when we know more ourselves!
Send us your receipts at service from hell podcast at gmail dot com!
2021-05-3110 minService From Hell45 ~ Christopher Plakut Needs You To Keep Up Pt. 2Christopher Plakut @chriSTARpher1010 finishes his time with Kate by going IN on the massive list of jobs he has had serving the public.
We'd love to hear from you and have you join our Patreon for bonus content and laughs. Find us at Patreon.com/thekategaffney - no offense, but our patrons are better than yours.
2021-05-241h 08Service From Hell44 ~ Christopher Plakut Needs You To Keep Up Pt. 1One of Kate's most dynamic and fun friends Christopher Plakut @chriSTARpher1010 joins us this week to discuss dinosaurs, surviving literal/actual death, and why life is meant to be not only lived, but also crushed.
If you or someone you know is struggling with addiction, here are some resources that might help you: https://aa.org, https://na.org ,https://www.nami.org/Home, https://www.samhsa.gov/find-help/national-helpline . Recovery is personal, and you are not alone!
2021-05-171h 10Service From Hell43 ~ Padrick Shadeck Won't Tolerate Your LipActor Padrick Shadeck @automaticshadeck is with us this week because he has been fired for almost every customer service job he has had, and he has no time to care about nonsense. Padrick's also pretty serious about acting, and he tells us about that, too.
Get at us! Service from hell podcast at gmail dot com is our email and find us on IG @servicefromhellpodcast - we'd love to hear from you!
2021-05-101h 04Service From HellBONUS EP. 17 ~ Listener Letters Pt.3We're back with our third installment of Amuse-Bouche and we discuss working in theme parks post-COVID 19 and when, in fact, the customer service employee is actually wrong. Want your questions answered? Email us at service from hell podcast @ Gmail dot com. We love hearing from y'all!
Find us on Patreon because you love us. And this sh*t costs money.
2021-05-0337 minService From Hell42 ~ Levi Loggins Has Your Back Pt. 2@leviloggins joins us again this week to detail the specifics of what is looks like to have to manage yourself - a position we all in customer service have also been in one time or another...
Send us your stories! We want to hear them! Email us here at servicefromhellpodcast at gee male dot com. We can't wait to hear from you!!
2021-04-261h 02Service From Hell41 ~ Levi Loggins Has Your Back Pt.1Actor, producer, and CEO of The Actor's Gym @leviloggins joins us this week to discuss how many bribes he has been offered and why dancing as a bottle of shampoo on street corners was his very favorite customer service job, to date. (Editor's note - isn't it ironic that he loved that as a CS job considering how very little he, himself, had to interact with people on a street corner dressed as a furry? Like - there's a message here, folks - less customer interactions means more fun)...
Send us your receipts at servicefromhellpodcast at geemale...
2021-04-1946 minService From HellBONUS EP. 16 ~ Lisa Curry Is Back To B*$tchWe met up in Pittsburgh with masks and open windows and fell in love with the city. Lisa spends this episode listing all of the hard labor jobs she would pick over waiting tables ever again in her life. And - she means it.
Find her on Twitter @lisa_curry and find bonus content from the pod on patreon.com/thekategaffney. No one reads this shit. I could write anything here. Pee. Poop. Who cares?
2021-04-121h 02Service From Hell40 ~ Ethan Mechare Cleans Without Clothes Pt. 2Back at it this week with some more insane stories with Ethan Mechare. He gets into some crazy stories including being asked to expel his personal gas supply onto an actual cake.
Find out more info about Ethan's live performance art piece that features YOU by visiting ethanmechare.com/whereareyounow and there you can find the dates/times so you can join in on the amazing conversation. People be gettin' raw, y'all!!
2021-04-051h 10Service From Hell39 ~ Ethan Mechare Cleans Without Clothes Pt. 1This week actor, artist, and storyteller Ethan Mechare discusses some of the most shocking stories we have ever heard (and no subject is off limits). We chatted for almost 3 hours, so we had to make it a 2-parter again. You're gonna love him.
Find out more info about Ethan's live performance art piece that features YOU by visiting ethanmechare.com/whereareyounow and there you can find the dates/times so you can join in on the amazing conversation. People be gettin' raw, y'all!!
2021-03-2952 minService From HellBONUS EP. 15 ~ Amuse Bouche Pt. 2Back at it this week with more listener letters. You ask pretty insightful questions about tipping culture and I answer a question that seems to be a running joke for some of y'all. Finally - you'll never have to ask again.
We'd love to have you submit some questions/stories of your own. Email us at service from hell podcast at gmail dot com and we will put you on the next go 'round of this segment!
2021-03-2226 minService From Hell38 ~ Dr. Jeff Armitage Won't Recall Saving YouDr. Jeff Armitage joins us this week as a Doctor Dad from my childhood neighborhood that used to feed us donuts and let us take over his house. I grew up with his kiddos and it was a sincere pleasure to hear about his career in medicine.
Programming note - COVID means we recorded in his garage and there are loads of sound issues that happen as a result, not the least annoying of which was the refrigerator that kept deciding to turn on and off.
Want to help us out here more than you a...
2021-03-151h 23Service From Hell37 ~ Carl Tart Overtips Pt. 2Part 2 of 2 this week with one of the best improvisers in LA @dammitcarl. He is literally on TV all the time and you've heard his voice on every podcast you already love, so we tricked him into being on and loved every second. Get prepped to laugh.
Programming note ~ this was recorded over zoom and it sounds like it.
Want to support us more than you already are? Jump over to our patreon page at patreon.com/thekategaffney
2021-03-0846 minService From Hell36 ~ Carl Tart Overtips Pt.1Improv take over with this podcast keeps going with one of the best improvisers in LA @dammitcarl. He is literally on TV all the time and you've heard his voice on every podcast you already love, so we tricked him into being on and loved every second. Get prepped to laugh.
Programming note ~ this was recorded over zoom and it sounds like it.
Want to support us more than you already are? Jump over to our patreon page at patreon.com/thekategaffney
2021-03-0142 minService From HellBONUS EP. 14 ~ Listener Letters & AnnouncementYou all helped make this week's episode possible with your questions and we are also launching our very first cry for help. Just kidding - but we would love to have you take a look at our new Patreon to support the growth of the podcast.
Become a Patron!
2021-02-2224 minService From Hell35 ~ Jaime Moyer Worked In HellOne of the best actors and improvisers in the country is @jaime_moyer. We have her with us this week to discuss working at a goth club, entering the Concession Olympics, and why LA is the biggest small town in the world.
~Programming note ~ We recorded this over Zoom, and it, shockingly, sounds like it ~
2021-02-151h 16Service From Hell34 ~ Rob Collins Is A Real Piece Of S^%t Pt. 2Back for the second half of our interview, one of Kate's oldest and dearest friends Rob Collins, ESQ discusses his previous customer service jobs and how being a lawyer really IS a lot about customer service. To contact Rob directly, please reach out to HOPE https://hopefhc.com/ - Tambien, hay servicios en espanol! Llama el numero, y ellos pueden ayudarles!
2021-02-0837 minService From Hell33 ~ Rob Collins Is A Real Piece Of S*%t Pt. 1Lawyer and one of Kate's oldest friends Rob Collins joins us to discuss how being a lawyer is reading people, listening, and solving problems. He also discusses how housing discrimination is very real and (sometimes) very subtle. This is part 1 of 2.
~Programming note ~ here's a shock - this is via Zoom and it sounds like it. Crazy, right? ~
2021-02-0152 minService From HellBONUS EP. 13 ~Dr. Nick Is Back Pt. 2We're back with the second part of Dr. Nick answering your questions. We talk about COVID way less in this episode but do address sex in quarantine.
~Programming note ~ still on zoom. Still sounds like it.
2021-01-2542 minService From HellBONUS EP. 12 ~ Dr. Nick Is Back Pt.1We thought we'd bring back a guest you all keep asking about to try and help you feel better about things as they are now! Dr. Nicholas J. Mayer is with us to discuss some follow up COVID-19 info and to discuss when we, as customer service workers, can actually expect to open back up. He also takes some listener questions. This is part 1 of 2!
~ Programming note - He was in the hospital and this was recorded over Zoom. It for sure sounds like it. ~
2021-01-1848 minService From Hell32 ~ Bella Heathcote Will Fire HerselfActor, friend of the podcast, and our FAVOURITE Aussie @bellaheathcote is back for her full episode to discuss crying in a tie stall, accidentally dropping acid, and replacing a beer bottle for a customer after it was placed somewhere...questionable. We love her and you will, too!
~ Programming note ~ this was recorded in February of 2020 and was quite literally our last interview right before the world was on fire, so our joy is a reflection of that. ~
2021-01-1159 minService From HellHappy Holidays ~ Best of 2020This has been one hell of a year and you have all handled it like idiots. Just kidding. A lot of you have been cool, but some of y'all? Damn. Anyway. Happy Holidays and thank you for supporting the show, telling your friends, and making this one of the most fun projects of our lives. We are humbled and grateful. We're taking some time off, so enjoy this Best of 2020, and we'll see you in 2021~!
2020-12-2130 minService From Hell31 ~ Tara Robinson Gets Paid To Cry. A Lot.As one of the first ever interviews for this podcast (way back in December of 2019), Actor and Producer Tara Robinson gets real with us about being loyal to her customer service jobs (almost to a fault). She also explains how she balances out caring, but trying not to care, while working a job that isn't the dream. We are super alike and very goofy, so be prepared for chaos!
Have questions? Want to get in touch? Email us here at service from hell podcast at Gmail dot com!
2020-12-141h 17Service From Hell30 ~ Katelyn Statton Gets Hot Girl JobsThis week, fellow actor and friend of the podcast @katelynstatton describes more jobs than anyone should have in a lifetime, and to be hired, all of them required having a face like hers. But - she's so humble, she didn't realize that was the connection.
Programming note - still in COVID, still sounds like it.
2020-12-071h 18Service From Hell29 ~ Sidney Thomas Knows The Truth About Hotel ComfortersWith us this week is my mom's best friend, Sidney Thomas! An artist for her entire life, Sidney now enjoys working at a small bakery in Mariemont, OH and actually likes interacting with people. Sidney also likes her life more than you because she has zero social media. Aren't you jealous?
Send us your receipts at service from hell podcast at gee mail dot com and we will let you know if we are going to read your stories live on air.
2020-11-301h 19Service From HellHAPPY THANKSGIVING!!Just @thekategaffney this week to chat with y'all briefly and remind you to eat your faces off. But, also, to gratitude your faces off. Thank you all for listening and Happy Thanksgiving!
2020-11-2305 minService From Hell28 ~ Lucas Hirl Gives COVID 3 StarsComedian, producer, and writer @LucasHirl joins us to discuss burning the candle at both ends, what your drink order says about you, and why you should put on clothes when room service does a drop off to your hotel room.
Send us your receipts at servicefrumhellpodcast at gee male dot com!
2020-11-161h 06Service From Hell27 ~ Carrie Weisberg Knows You're Making It Up Pt 2Pt 2 of 2! Back at it this week for more love for actor, writer, and producer @carrieweisberg. Listen to part 1 first and listen to this episode to hear her discuss standing up for yourself AFTER you read the room.
Programming note ~ This was recorded over Zoom and it sounds like it.
2020-11-0945 minService From Hell26 ~ Carrie Weisberg Knows You're Making It Up Pt. 1Pt. 1 of 2 - Actor, Writer, and Producer Carrie Weisberg (@carrieweisberg) joins us this week to explain how not even LITERALLY almost being killed could keep her from staying in Los Angeles to pursue her dreams. She also discusses her new show, "Great Big Show" that she filmed entirely in quarantine. Also, per usual, we talked a lot, so this is a 2 parter. Enjoy!
~ Programming note - this was over Zoom, so the sound quality reflects that. We are super excited for the day when we no longer have to give this same, dumb programming note. ~
2020-11-0252 minService From Hell25 ~ Chester Lampkin Will Ruin Your Holiday Plans Pt. 2Back for part 2 of 2 with Meteorologist and friend of the podcast Chester Lampkin. Catch him most evenings on WUSA 9, the CBS affiliate in Washington, DC. There, he'll tell you all about why your weekend is going to suck or be awesome.
*Programming Note - The sound quality of this is garbage due to Zoom and a shitty internet connection. We did our best. Quarantine is hard for everyone.*
2020-10-261h 18Service From Hell24 ~ Chester Lampkin Will Ruin Your Holiday Plans Pt. 1Part 1 of 2~ Meteorologist and Washington, DC TV regular Chester Lampkin joins us to discuss being so underpaid as an entertainer that he was both regularly on TV AND working at JC Penny, simultaneously. He also once got recognized before showing the customer where the ties were.
Chester is one of my oldest friends and so we had to make this a 2 parter because we could not shut up.
*Programming Note ~ This was recorded remotely with our guest in DC. DJ Zoom is ALL OVER this episode and the internet connection was terrible during recording. We t...
2020-10-1951 minService From Hell23 ~ Rob Van Guelpen Won't Quit Until He FailsDanville, CA native Rob Van Guelpen is an actor, writer and producer that was brave enough to major in theatre AND move out to LA after getting his degree. Rob has been in LA long enough to know how it works, but not quite long enough to leave. Find him on socials @robthewaitress for Twitter and @robvg on IG. And reach out to US with your receipts at service from hell podcast at geemale dot com and a member from our team will let you know if we are going to read your questions live on air!
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2020-10-1254 minService From HellBONUS EP. 11 ~ Quarantine Crew Follow UpRemember the chaos of quarantine early on? Remember how we were predicting we'd be back to work by June, at the latest? Yeah, so, we were wrong about almost all of it, and we needed to discuss it. The crew of @leigh.l.q, @ifuxwitbianca and @punkiejohnson are back and we are all spread out over the country. Fair warning - this episode is chaos of the highest order, but what else would you expect? Also - sound issues abound. We probably should not have released this. Oh well!
2020-10-051h 14Service From Hell22 ~ Lisa Curry Wants You To Rob Your Boss Pt. 4The residency of @olympianlisacurry is wrapping up this week! The final of 4 installments is filled with the good stuff - dessert! And, don't forget to grab Lisa's album, "Alive: For A While"
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Parts 1 through 3 are available already. Listen to those installments first to get to know Lisa better!
2020-09-2822 minService From Hell21 ~ Lisa Curry Wants You To Rob Your Boss Pt. 3Part 3! You're doing great! One of my oldest LA friends @lisa_curry came through to discuss literally everything and we spoke for 4 hours. So, I divided the episodes up by hours, not by any logical sections. Whatever. I'm the boss. Also - her album "Alive For A While" is out this month and why not celebrate with a ton of episodes devoted to her?!
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Programming note - we state she had 37 customer service jobs, when it actual fact she has had 40. This is insane.
2020-09-211h 02Service From Hell20 ~ Lisa Curry Wants You To Rob Your Boss Pt. 2Part 2! One of my oldest LA friends @lisa_curry came through to discuss literally everything and we spoke for 4 hours. I'm not joking - 4. Hours. So, I divided this episode up by hours, not by any logical sections. Whatever. I'm the boss. Also - her album "Alive For A While" is out this month and why not celebrate with a ton of episodes devoted to her?!
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Programming note - we state she had 37 customer service jobs, when it actual fact she has had 40. This is insane.
2020-09-1439 minService From Hell19 ~ Lisa Curry Wants You To Rob Your Boss Pt. 1Get ready for a marathon, folks. We are having this be a series because y'all aren't a Rogan audience. One of my oldest LA friends @lisa_curry came through to discuss literally everything and we spoke for 4 hours. I'm not joking - 4. Hours. So, I divided this episode up by hours, not by any logical sections. Also - her album "Alive For A While" is out this month and why not celebrate with a ton of episodes devoted to her?!
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Programming note - we state she had 37 customer service jobs, when it actual fact she...
2020-09-0757 minService From Hell18 ~ Brandie Posey Learned To Fail, GracefullyThis week comic and writer Brandie Posey (@brandazzle) joins us to discuss why having an additional source of income whilst working in entertainment isn't failure, but rather freedom.
*Programming note - it is 500 degrees in LA these days, so occasionally Brandie's A/C goes on in the background (as this interview is via Zoom). I was not about to have her turn that off for a mid day interview so she could suffer and roast, so please be patient. Ah, the joys of COVID!
2020-08-311h 37
HatedateHatedate With Kate GaffneyKate Gaffney is the host and producer of Service From Hell, a hilarious podcast with guests sharing their nightmare stories about every aspect of customer service! Kate is also a very funny improvisor and comic. She and Linda share (what else) dating horror stories! Find Kate at @thekategaffney on Twitter and Instagram..
Join Hatedate community on Facebook: Facebook.com/hatedateshow
Visit Hatedate on the web: Hatedateshow.com
2020-08-2535 minService From Hell17 ~ Jay Light Is One Of The Good GuysComic, TV Writer, and Producer Jay Light (@dietjay) joins us this week to explain how he doesn't want to curse at you but he also doesn't think you're always right. Also - get his album, "Good Guy With A Gun" available everywhere now!
We want to hear from you! Email us at service from hell podcast at gmail dot com!
**Programming note - we are still doing interviews via Zoom, so that will be reflected in the sound. We hate it, too.
2020-08-241h 09Service From Hell16 ~ Nothing Happens to Leigh Lamson-Quay Pt. 2Back for part 2 this week! We get more into the trenches of customer service with Leigh Lamson-Quay (@leigh.l.q). Her stories only get weirder and more intense. Reach out to us! @servicefromhell on socials.
2020-08-1753 minService From Hell15 ~ Nothing Happens to Leigh-Lamson Quay Pt. 1Friend of the quarantine bonus run of this podcast Leigh Lamson-Quay (@leigh.l.q) joins us to discuss DEEP inside baseball at The Comedy Store and why she became a pastry chef after hanging with degenerate comics. We talk for SO long, part 1 (this episode) is just the Apps. Part 2 will air next week. Email us here at servicefromhellpodcast at gmail dot com with questions and stories of your own!
2020-08-101h 09Service From Hell14 ~ Dwayne Colbert Thinks You Should Stick It OutDirector, Actor, and Emmy® Winner Dwayne Colbert joins us this week to tell us about how he went from stocking ice cream trucks at 8 years old, to Googling the word "improv" (after swearing he was just a writer), to winning his first Emmy® a couple of weeks ago.
Find Dwayne on all of the socials @justlikestephen and @dcolbert1
2020-08-031h 23Service From Hell13 ~ Sarah Mello Came To LA To Fix Your TeethJoining us via FaceTime this week (as we are still in Corona Times) is producer, manager and booker Sarah Mello. Sarah runs her own comedy company called, "Mello Comedic" and is dominating the LA Comedy Scene. While COVID-19 has demolished her industry (for the time being) she is making the best of it and sharing her most insane customer service stories with us. Follow her on the socials - @sarahjmello or @mellocomedic for the upcoming schedule of the Zoom Comedy Room show and live shows (once they are back)!
"Rudeness is a weak man's imitation of power." ~...
2020-07-271h 12Service From Hell12 ~ Earl Skakel Is In It For The GiftsThis week, Comic and Voice Actor Earl Skakel joins us for a candid conversation about being paid to clean feces out of a hot tub and why quitting comedy now won't matter because not enough people know he's doing it. Find Earl on the socials @earlskakel to see when he might perform live in the future.
*Programming note - This episode was recorded pre-COVID19 in December of 2019*
2020-07-201h 16Service From Hell11 ~ Michelle Garris Wants You To Be Like Steve CarellThis week, producer, coordinator, and manager Michelle Garris teaches us how to not be door mats and how to get what is ours. Lots of spiritual gems in this one from her history with customer service jobs. Our fave was, "the good days were when people just weren't awful to you." But don't worry - she also spills some celebrity tea...
Have stories of your own? We'd love to hear them! Email us here at service from hell podcast at gmail dot com and we will let you know when we will read your stories live on...
2020-07-131h 10Service From Hell10 ~ Laura Hilker Will Clean Out The RefrigeratorThis week, Indiana-bred Angeleno and co-founder of 212 Creative Network, Laura Hilker, tells us about her early days cleaning off iceberg lettuce and getting bologna stuck under her fingernails. She would also like Applebees to know that they lost a good one when she walked out the door.
Live in the Midwest? Wish you could have more opportunities? Learn more about her amazing company here - https://212creativenetwork.com
Have stories of your own? We'd love to hear them! Email us at service from hell podcast at gmail dot com and someone from our team will le...
2020-07-061h 08Service From HellBONUS EP. 10 ~ Corona From Australia with Bella HeathcoteThis week, we've added another bonus episode to the mix because a good friend of the podcast, @BellaHeathcote, is quarantining in Australia as the world of film and television remains tightly locked. Originally recorded on June 7th, 2020, Bella discusses her gratitude for this time and our collective grief around not being able to physically interact with people. She gives us her time for a full episode which we will air at a later date. For now, find her on her socials @bellaheathcote
Have stories of your own? We'd love to hear them. Email us here at service...
2020-06-2944 minService From Hell9 ~ Eric Michael Krop Got Kicked Off Of A Boat**This episode was taped pre-COVID 19 and is weirdly still apropos to now. **
Happy Pride Month, everybody! This week, Broadway star, singer, and actor Eric Michael Krop (@ericmkrop) joins us to discuss how he has been fired from almost all of his 16 jobs. Eric wins the award for "Most Epic Exit From Any Job" on this podcast. He is now a highly successful singer and songwriter and we are super blessed that he carved out some time for us in between recording his album.
We also recorded this on the floor of my bedroom because this w...
2020-06-2254 minService From Hell8 ~ Dr. Nicholas J Mayer Is A Doctor Because Of TV**This is a FaceTime interview with sound issues all over the place, so please be patient. An in person with him was impossible due to COVID-19**
Hailing from St. Louis, MO, Nephrologist Dr. Nicholas J Mayer is discussing everything from tipping for saving lives, to how little mental health training they get in med school. Oh - and we DO discuss COVID-19, as he is working on the front lines of that fight. Also - he wants to help answer your questions! Have some? Email us at service from hell podcast at gmail dot com and he...
2020-06-1559 minService From Hell7 ~ Jaya Subramanian Will Not Smile For You*Originally recorded in December of 2019*
This week, actor and writer Jaya Subramanian joins us for a VERY graphic discussion about poop and blood all while she worked at her favorite customer service job - a bookstore. Originally from the GREAT city of Chicago, IL, Jaya has been working her way out of customer service since she got into it and IS one of the lucky few that got out.
Have stories of your own? We'd love to hear them! Email us your customer horrors or delights at service from hell podcast at geemale dot com...
2020-06-0857 minService From HellBONUS EP. 9 ~ Corona - Let's Wrap This S$#t Up Pt. 2Oh wow this week is tons of screaming, lots of incoherent tangents and more screaming. We're already sorry, but hey - this is how quarantine is - filled with screams.
This is our final group episode in LA and @punkiejohnson, @leigh.l.q and @ifuxwitbianca are back with a vengeance. Thank you all SO much for listening. We will eventually get back to normal. Please excuse all of the screams - there are seriously so many.
2020-05-251h 04Service From HellBONUS EP. 9 ~ Corona - Let's Wrap This S$#t Up Pt. 1As Kate's time in LA winds down (for the time being) and The Comedy Store is not looking to open any time soon, we got the entire band back together for one last in-person Quarantine Chronicles episode (part 1 of 2). @leigh.l.q, @punkiejohnson and @ifuxwithbianca are in person and via FaceTime, we snag @earlskakel and @chandlerbarbee to chat us up about their jobs being effected, too.
We discuss all the light topics like race, class and gender, so be sure to listen to us get raw. /////
If you have stories of your own, we'd love t...
2020-05-1852 minService From HellBONUS EP. 8 ~ Corona With Cats (We're Bored)Punkie's not dead! And everyone is loud, annoying, dropping things, and BORED! This week is weird and that's just how quarantine is - sometimes, it's weird. @punkiejohnson and @leigh.l.q join us to discuss how we are boring and this experience is also boring, but we are not mooches for not wanting to go back to work just yet. @ifuxwitbianca comes in at the end to cause even more chaos and make editing this week's episode an actual nightmare. Enjoy!
Stories of your own? We want to hear them! Email us at service from hell podcast...
2020-05-111h 11Service From HellBONUS EP. 7 ~ Corona & Why We Don't Wanna WorkQuarantine guests @leigh.l.q and @ifuxwithbianca come back and discuss WAY inside baseball information from working at The Comedy Store and how 2 out of the 3 of us don't want to go back to work because this no work life is pretty dope.
Thank you for listening all of these weeks in quarantine. Things are a little different for us but you guys listening keeps us going! Have stories of your own? Email us here at service from hell podcast at gee male dot com.
2020-05-041h 17Service From HellBONUS EP. 6 ~ Corona With Panic and Messy Neighbors ~ Quarantine Sound Quality - Punkie joins us via FaceTime and it sounds like it. ~
This week, @punkiejohnson and @leigh.l.q join us yet again to discuss the intensity with which anxiety and depression are lurking. We get into how much we are looking forward to freedom and how the mental illness of others is piling onto our already teetering collective anxieties.
This episode is raw and honest about mental illness, so it won't be for everyone.
Thank you all so much for listening! Follow us on socials - @servicefromhell
2020-04-271h 04Service From HellBONUS EP. 5 ~ Corona and Cuomo's Nips**Quarantine Quality Warning - Sound issues abound. We did our best to edit them out - please be patient**
////Punkie Johnson, Leigh Lamson-Quay and, (introducing) Bianca Sia sit down to discuss their individual feelings on coworkers and Corona Conspiracy Theories, roommates vs. living alone, and NY Governor Andrew Cuomo's nipple rings. ////
Thank you all SO much for sharing this podcast with your friends, emailing us with questions, and continuing to listen while you're in quarantine. We know you have WAY too many podcast options right now, so any of your time you give us means...
2020-04-201h 01Service From HellBONUS EP. 4 ~ Corona's Hidden Blessings**Please excuse our Quarantine Quality - LOTS of sound issues this week with Punkie on Facetime and an overly sensitive mic.**
Punkie Johnson and Leigh Lamson-Quay are back for our 4th Bonus Corona Episode discussing how close to the edge of insanity we all are as nearby LA restaurants begin to permanently close, but also the hidden blessings we've found in the Quarantine Hustle. Find them on their socials – @punkiejohnson and @leigh.l.q . They’d love to hear from you.
If you have stories of your own, email us here at service from hell podca...
2020-04-131h 20Service From HellBONUS EP. 3 ~ Comedy and Corona*This week's episode includes a quarantined guest, Punkie Johnson. The sound quality reflects her being on the podcast via Zoom, so please forgive us.*
This week, returning Corona Ride-Or-Dies Punkie Johnson and Leigh Lamson-Quay join us to discuss how week 3 of isolation is going for us both without work and in quarantine. We also discuss how to be creative during this time, prioritizing mental health, and how NOT writing jokes is the best decision for Punkie, even though she is a full-time comic.
Stories of your own? Get at us via the socials or servicefromhellpodcast a...
2020-04-061h 02Service From HellBONUS EP. 2 ~ How Corona Is Like KatrinaYour favorite guests are back - Comic Punkie Johnson and Pasty Chef Leigh Lamson-Quay join us to discuss how week 2 of Quarantine is really taking its toll. And, Punkie is from New Orleans and lived through the trauma that was Hurricane Katrina in 2005. We discuss how that trauma is similar to Corona 2020, but don't worry - we laugh a lot.
Have your own stories? Email us at servicefromhellpodcast at geemale dot com and let us know how you're holding up and any anecdotes you have from during this time.
We love and appreciate all of the...
2020-03-301h 00Service From HellBONUS EP. 1 ~ Customer Service Amid CoronaBONUS EPISODE - Pastry Chef Leigh Lamson-Quay joins us this week to discuss how our lives upended (and our jobs just ended) during the classified pandemic known as COVID-19. We talk about its effect on our jobs, housing, city and lives while also trying to bat away fruit flies. ///
This episode is dedicated to the BRAVE AS F men and women working in hospitals, grocery stores, pharmacies, Targets, etc. You are being asked to perform customer service at a time when people's lives are literally on the line. We commend you and cannot imagine what you're going...
2020-03-2350 minService From Hell6 ~ Erin Lampart Quit Smoking For ThisActor and Comic Erin Lampart joins us this week to discuss picking up rat shit and the joys of throwing rich young boys out of her bar. From Lancaster, PA, Erin has worked the MOST customer service jobs of any guest on our program thus far, so you can guess she has a few things to say.
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*Updated note - for the shows she mentions she will be on in the future in LA, they are all currently cancelled due to the COVID-19. Follow Erin's socials for more shows when things are back to normal. ...
2020-03-161h 22Service From Hell5 ~ Chandler Barbee Is A White Trash SharkThis week we are talking to actor, producer, writer, and improviser Chandler Barbee. Hailing from Hartselle, AL, Chandler discusses why sharks are her spirit animal, and why she isn't scared of your Yelp review if you're disrespecting her Mama or making her wrap your bath bombs at Christmastime.
////// Get in touch with us directly by emailing servicefromhellpodcast@gmail.com and tell us your own horror stories. If we are going to read your email, someone from our team will let you know which episode you can hear your tales! //////
2020-03-0258 minService From Hell4 ~ Dani King Does NOT Want Your QuartersMusician Dani King joins us this week to share how she went from serving beer in Nashville to serving melodies in L.A. Starting out with Horse Camp and ending with an Irish Pub by the beach, Dani is one of the lucky few on her way out of the Service Industry and on the way in to your ears.
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Email us with your stories about your own best/worst customer experiences and our team will contact you if we are going to read your stories on air. Hit us up at servicefromhellpodcast...
2020-02-1744 minService From Hell3 ~ Punkie Johnson Thinks I'm A Stupid BitchComedian, Actor, and Writer Punkie Johnson joins us this week to discuss her WILD journey from New Orleans to LA. Starting as a truck driver, making a pause at Foot Action, and then ending up bartending her way into a career people only dream of, Punkie did it all with the help of Customer Service. **Catch Punkie on "Bill Burr Presents: The Ringers" on Comedy Central on Feb 14th.** Trailer here: https://www.youtube.com/watch?v=WqgNlmwbeLo
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Our IG is @servicefromhell (to slide into those DM's). If you want to send us fee...
2020-02-031h 07Service From Hell2 ~ David Carmon Will Not Clean Your ToiletsProducer, Writer, and Director David Carmon joins us this week to talk about his journey from Power Tumbler to touring the world as a dancer and all of the customer service jobs he had along the way. And, he's not scared to speak to your manager.
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Our IG is @servicefromhell (to slide into those DM's) and if you want to send us feedback (because we know y'all have some stories of your own) you can get in touch with our team directly by emailing servicefromhellpodcast at gmail dot com! Tell us your worst s...
2020-01-201h 10Service From Hell1 ~ Shawn Pelofsky Is Not ZorroComedian, Actor, Producer and Writer Shawn Pelofsky waited tables for a lot more years than she cares to admit, so we do a deep dive into working in Beverly Hills (and the worst celebrities she served), going through rigorous comedic training (all while she was working in customer service), and how she survived it all - through humor.
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Our IG is @servicefromhell (to slide into those DM's). If you want to send us feedback (because we know y'all have some stories of your own) you can get in touch with our team directly by...
2020-01-061h 01Service From HellUpdates! Service From HellWe are changing our name and you are along for the ride! We are now, "Service From Hell." We will explain more in the episode, but thank you for your patience and being so supportive. We can't do this alone!
2019-12-3002 minService From HellIntroducing! Waiting Tables Podcast (now Service From Hell)Work in Customer Service? Feel annoyed? Yeah, us too.
"Waiting Tables" is a slice of life comedy podcast that explores the vast world of customer service; it exposes the good, the bad, and, most importantly, the always funny. This trailer will give you a chance to get to know what you're in for when sharing your ears with us!
**We have changed our name since this intro episode launched, so look for us under "Service From Hell" now!**
2019-12-2310 min