Shows
this is business212 turning a YouTube side hustle into a real businessIn this episode Glen James is joined by Adrian Smith from RunGopher to unpack a question from Jono who’s building a flight simulator content brand called ozsim on TikTok and YouTube. Glen shares how he’s grown his own business from a side hustle podcast into a YouTube-led media company, plus dives into what it takes to grow an online channel, how to turn followers into something sustainable, and the strategies Jono could use to stand out in the flight sim community. They touch on:👉🏾 why “passive income” isn’t really passive👉🏿 setting content & revenue pill...
2025-08-241h 11this is business211 stop saying yes to the wrong things in your businessOver time, it’s easy for business owners to slip into saying yes to clients, projects, and opportunities that don’t actually serve the bigger picture. In this episode, Glen James and Kayla Malss share the lessons they’ve learned about spotting red flags, avoiding shiny object syndrome, and setting boundaries that protect both your time and your business.We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our onli...
2025-08-1736 minthis is business210 should nurse Jane start a business?In this episode Glen sits down with Jane, a critical care nurse and uni educator, who’s wondering if she could turn her experience into a business or just a better paying job. They unpack her career options, weigh up the risks of self-employment vs. staying clinical, and explore how to optimise her income without burning out.We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online cour...
2025-08-1036 minthis is business209 how to charge and set prices (part 2)In today's episode Glen and Kayla are back for part 2 on how to charge and set prices, this time with a practical example for a service-based business. Using a massage therapy case study, they show how to calculate breakeven pricing, compare contracting vs running your own show, and explore ways to make your numbers work. We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, re...
2025-08-0336 min
The CUSP PodcastFinding People You Can Work & Connect With W/ Kayla Malss | The CUSP Podcast Ep. 99.
2025-07-2822 minthis is business208 how to charge and set prices (part 1)How much should you charge? Should you discount for clients you really want to work with? In this episode, Glen and Kayla dive into the real-life challenges of pricing your services as a business owner. From awkward money chats to figuring out your minimums, they share the lessons they've learned (and are still learning) about pricing with confidence.We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our on...
2025-07-2040 minthis is business207 wwwd: Brok scaled a DJ agency to 4000 gigs a year, now what?In this 'what would we do?' episode, Glen and Kayla sit down with Brok Neilsen, founder of Together Agency, to unpack his business goals and pain points. Brok gets honest about burnout, systemising a service-heavy business, managing creative talent, and deciding whether to grow, niche, or just stay lean.Check out Together Agency: https://www.togetheragency.com.au/We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to...
2025-07-1338 minthis is business206 ask Glen: impostor syndrome, impact return, building a brand + moreIn this episode Glen sits down with Trinity, a listener and law student from Newcastle, who flips the script and interviews him about his business journey. They talk about impostor syndrome, building a brand, the value of mentors, making content that lands, and what success really looks like behind the scenes.We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our di...
2025-06-2244 minthis is business205 owning the room (with Chelsea Pottenger part 3/3)From team meetings to keynote stages, Chelsea breaks down what it really takes to become a captivating communicator in the final ep of our communication mini-series. This one’s packed with practical tips for managing nerves, finding your voice, and speaking with presence without being the loudest person in the room.🎓 Chelsea’s comms course: Unlock Your Voice💸 Save 10% off any program with code thisisbusiness10Learn more at EQ Minds and The Mindful CommunicatorWe hate email spam so we don’t create it! Sign up to our newsletter to get only...
2025-06-0834 minthis is business205 working the room (with Chelsea Pottenger part 2/3)Networking doesn’t have to feel cringe. In part 2 of our communication mini-series, Chelsea and Kayla talk through how to connect meaningfully, show up with the right energy, and build trust online and in person even if you’re introverted.📘 The Empath’s Survival Guide by Dr Judith Orloff: https://amzn.to/4mQN7H9📘 Unreasonable Hospitality by Will Guidara: https://amzn.to/4lgry1l🎓 Learn how to pitch, present and connect with confidence: Unlock Your Voice💸 Use code thisisbusiness10 for 10% off any of Chelsea's programs✨ Learn more at https://themindfulco...
2025-06-0827 minthis is business205 nailing the pitch (with Chelsea Pottenger part 1/3)In part one of this mini-series, Chelsea Pottenger shares how to create a pitch that connects and converts, whether you're presenting to investors, applying for a grant, or chatting to a client. She covers practical strategies for tailoring your message, building confidence, and using AI as your pitch coach. Chelsea is a keynote speaker, author, and the founder of EQ Minds and The Mindful Communicator. After a career in corporate leadership and her own experience with postnatal depression, she made it her mission to help others improve their mental wellbeing and communication skills both on stage and in everyday...
2025-06-0825 minthis is business204 how to know if you're on the right track with your businessSo… how do you actually know if you’re on the right track in your business? In this episode, Glen and Kayla get real about the early years, what "signs of life" look like (beyond just making money), and why sometimes knowing what to stop doing is just as important as knowing what to start. Whether you’re deep in the hustle or cruising in a flow state, this chat will help you reflect on where you’re at and what needs to shift.We hate email spam so we don’t create it! Sign up to our new...
2025-05-2825 minthis is business203 the two types of business: empire or lifestyleDo you want to build an empire or a lifestyle business? Glen and Kayla unpack the difference, what business success looks like for them and why defining your version matters.We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.
2025-05-1128 minthis is business202 Gina left her legal career after having kids to start a businessThinking of leaving the employee life to start a business? Gina did - with no roadmap, a warehouse lease, and two kids in tow. She and Glen chat about the messy middle of building something new, from landing the first client to perfecting the sales pitch and tackling the fear that comes with starting something new.We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, boo...
2025-04-2750 minthis is business201 Glen's business update: burnout, risk, and the new studio setupWe’re *finally* kicking off season 2 with a behind-the-scenes look at what’s really been going on. Glen and Kayla get candid about burnout, bouncing back, and what’s changing in the business this year - from building a custom studio to rethinking the podcasting model. We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here.
2025-04-131h 01
money money moneyhow I got invited as one of the 13 influencers to the Federal Budget: I spill the tea! (YouTube audio)Niche & nerdy content warning!!!!Many of you loved the behind the scenes recordings in the second half of the budget episode earlier this week.I catch up with Kayla Malss, who is in town to record "this is business" podcast episodes with me on how I got invited to the federal budget lockup and gained unprecedented access to ministers during and after lockup. This is an audio extract of the full episode that's on YouTube, which can be found here: https://www.youtube.com/watch?v=7G9u700DdO8&t=28...
2025-03-281h 06
LeadWell with JacquiStrategy 101: Aligning purpose, planning and actionWorried you're not strategic enough? Concerned you don' completely understand what strategy is, and isn't? In this conversation with Kayla Malss, we uncover the simplicity of true strategy and how it applies not only to business and professional development, but to every major facet of life.Strategy isn't just about planning, it's about making intentional choices. In this episode, we break down the fundamentals of strategy, from overcoming the fear of it, to defining what truly matters. We explore the power of saying no, aligning energy with goals, and why strategy must come before...
2025-03-031h 12LeadWell with JacquiNavigating the rapid rise to leadershipIn this episode of LeadWell with Jacqui, I chat with Kayla Malss, marketing expert and co-owner of Allies Management. Kayla shares her journey of rapid career growth, navigating leadership challenges, and building a business. We dive into common challenges that most leaders face such as self-doubt, pricing struggles, and the importance of reflection, curiosity, and support networks.
This conversation is packed with insights on embracing trial and error, evolving styles, and detaching self-worth from work. Kayla's approach to self-leadership and intentionality offers inspiration for anyone striving for personal and professional growth. I can't wait...
2025-01-201h 41this is businesswebsite best practices for small businessesIn this episode, Kayla chats with Matt Bishop from Superbrick Studio who shares insights on building websites that grow with businesses. He discusses why a website is a cornerstone of branding, what platforms are best suited to different business sizes, and the essential elements for local SEO.We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click he...
2024-11-0352 minthis is businessWWWD: physio business facing commute & staffing challengesIn today's episode Glen and Kayla take a look at a physiotherapy business owned by Chris who is facing challenges related to staffing, HR, and commuting between two locations. They discuss ideas and tips to help Chris tackle the pain points and continue growing his business.We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here....
2024-10-2733 min
this is businesshow to align profit with purpose through charitable giving with Alana NichollsIn this episode Kayla chats with Alana Nicholls from Pro Purpose who shares how businesses can align profit with purpose. She explains how to embed giving into your business, making generosity both impactful and sustainable, no matter the size of your company.Learn more about Pro Purpose here: https://www.propurpose.org/We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, re...
2024-10-0657 min
this is business5 strategies to maximise your profits this Black Friday with Bec LautBlack Friday gives business owners a shot at big profits, but it’s easy to go overboard with discounts and end up barely breaking even. In today’s episode, Kayla is joined by special guest Bec Laut who specialises in helping e-commerce entrepreneurs grow their businesses sustainably and profitably. She shares a ton of practical tips on avoiding common pitfalls and maximising your profits this Black Friday selling season. The episode touches on:👉🏾 strategic ways to structure discounts and avoid over-discounting👉🏿 planning for operational costs and potential delays👉🏻 adjusting your return policy 👉 tips on how to p...
2024-09-2249 minthis is businesshow to earn more money & work less in your businessMy Business Bootcamp is here! Enrol now (limited spots) and use promo code: GJVIPBC to receive $220 off! https://education.moneypodcast.com.au/products/communities/businessbootcampoct24We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.
2024-09-1712 minthis is businessGlen James on his business story (startup, client acquisition, pricing, growth + more)In today's episode, new cohost Kayla Malss interviews Glen about his career journey. From leaving school at 16 to working his way up the ranks of a financial planning firm and then starting his own business, Glen talks about the journey leading up to the creation of my millennial money (now called money money money) and his learnings and advice from one business owner to another.The Dip by Seth Godin: https://amzn.to/3yOdUjcWe hate email spam so we don’t create it! Sign up to our newsletter to get only the va...
2024-08-251h 13this is businessentity structure basics, succession planning, exits & is it worth having a trademark?In today's episode Glen answers some questions from Maddie about exit strategies, trust structures, protecting your IP and salary sacrificing as a business owner. We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.
2024-08-0453 minthis is businessbiggest startup problems & how to solve them with Dream Big Social ClubIn today's episode Glen chats with Lachlan Bradford and Robbie Hicks from Dream Big Social Club, a network for startups and investors. They touch on the power of having a business community or coach behind you if you're building a startup, how Dream Big Social Club started and who it's for and how to tackle some of the top pain points faced by startup founders.You can connect with Lach and Robbie on LinkedIn and check out their podcast Funny Business wherever you're listening to this episode.Lach: https://www.linkedin.com/in...
2024-07-011h 04this is business10 questions about starting and growing a businessGlen answers some great questions that were sent in from a listener about getting started in small business!Check out ConvertKit: https://bit.ly/3Vhv4y6We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.
2024-06-2342 minthis is businessfrom bootstrapping to VC: starting and scaling a business with Pascale Helyar-MorayIn today's episode Glen chats with Grow My Money founder, Pascale Helyar-Moray about her business journey from startup to growth phase. Grow My Money is a cashback rewards program that helps turn your shopping into mortgage or super savings. Glen and Pascale touch on:👉🏾 when the business started and how it evolved👉🏿 the process of securing funding👉🏻 the various roles in her team👉 her decision to transition out of the CEO role👉🏼 how the revenue model works👉🏽 and her wins & learnings along the wayConnect with Pascale on LinkedI...
2024-06-1442 minthis is businesssmall business financials with fractional CFO Anthea Austin (P&Ls, balance sheets, cashflow, planning + more)Managing your business finances doesn't have to be stressful with the right team in your corner! In fact, looking at your numbers can help you hit your financial and growth goals faster. In today's episode Glen chats with Anthea Austin from Clear Margin Consulting about:👉🏾 how to setup your finances👉🏿 the key things you need to know when it comes to your numbers👉🏻 the different between your profit and loss vs balance sheet👉 how these documents help you understand where your money's going👉🏼 setting aside cash for tax👉🏽 debt in business
2024-06-0748 min
money money moneyapps and tools we use in our biz (tech stack deep dive with Kayla Malss)In today's business episode Glen and special guest Kayla Malss share all the tech tools they use within their businesses to manage invoicing, comms, project management, file storage, creative work and more!Check out ConvertKit: https://bit.ly/3Vhv4y6We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on...
2024-05-311h 40this is businessapps and tools we use in our biz (tech stack deep dive with Kayla Malss)In today's business episode Glen and special guest Kayla Malss share all the tech tools they use within their businesses to manage invoicing, comms, project management, file storage, creative work and more!Check out ConvertKit: https://bit.ly/3Vhv4y6We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on...
2024-05-311h 40this is businesshow to turn your customers into a loyal community with Paz PisarskiA fast way to grow your business is by building and nurturing a loyal community. Special guest Paz Pisarski from The Community Collective joins Glen on the show to share how to get started. They touch on:👉🏾 the difference between having an audience vs a community👉🏿 four things you need to start a community👉🏻 how to monetize your community👉 how to scale your community without jeapardising the member experience👉🏼 and Paz's story of how she co-founded The Community Collective, a community for community buildersLinks mentioned in the episode 👇
2024-05-241h 11this is business5 tips to help you through change, pricing your services & managing risks with Madeleine BabiolakisIn today's episode we're chatting about how to help your team navigate change with special guest Madeleine Babiolakis. Glen and Madeleine also talk about pricing your services and the challenges of being a business owner.Connect with Madeleine below:LinkedIn: https://www.linkedin.com/in/mbabiolakis/Website: https://shapeandimpact.comWe hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our onli...
2024-05-171h 01this is businessyou must get a reward (money) for the risk you take with Debbi LimIn today's episode Glen chats with Debbi who is at a crossroads in her career as a Pelvic Floor Physiotherapist and has questions about going self employed. Glen and Debbi discuss:👉🏻 how your self worth can affect your business and pricing👉 juggling work & starting a family👉🏼 being a price maker vs a price taker👉🏽 being non apologetic about making money👉🏾 building a business that serves a want vs a need👉🏿 dealing with social anxiety and networkingWe hate email spam so we don’t create it! Sign up to our newslet...
2024-05-101h 07
money money moneymarketing tips to attract clients and grow your business with Kayla MalssWhether you offer a service or a product, harnessing the power of the internet can really help to propel your business forward. In today's episode Glen chats with special guest Kayla Malss about how to start marketing your small business today. Check out Allies Management: https://alliesmanagement.com.au/ We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need. To get help, and to check out our online courses, books, resou...
2024-05-041h 04this is businessmarketing tips to attract clients and grow your business with Kayla MalssWhether you offer a service or a product, harnessing the power of the internet can really help to propel your business forward. In today's episode Glen chats with special guest Kayla Malss about how to start marketing your small business today.Check out Allies Management: https://alliesmanagement.com.au/We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ ou...
2024-05-031h 04this is businesshow we do this is money (BTS with Glen James)In today's episode Glen lifts the curtain on this is money and answers your questions about the business and recent rebrand. If you want to hear part 1 about our rebrand take a listen to episode 717b on this is money!We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See ac...
2024-04-251h 10this is businessmindset, resilience and Unstoppable Success with Jess WilliamsonOur mindset when it comes to business is so important as often the biggest roadblock we face is ourselves. In today's episode Glen chats with business and mindset coach Jessica Williamson about all things mindset, touching on building resilience to criticism when you are your brand, pivoting before you have to, lessons from Jess's career journey and her new book, Unstoppable Success.Jess's book 👇Booktopia: booktopia.kh4ffx.net/y21nLWAmazon: https://amzn.to/3Q4w3PbCheck out Jess's book tour: https://www.jessicawilliamson.com.au/unstop...
2024-04-1940 minthis is businessstarting & growing Surfolk, an e-commerce businessIn today's episode Glen chats with small business owners Dave & Jazz who co-founded Surfolk during the height of covid lockdowns in 2021. The duo share the inspiration behind the brand, how they got started, their ideas for growing the biz and where to from here.Check out Surfolk 👇Website: https://surfolk.co/Instagram: https://www.instagram.com/surfolkau/We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get h...
2024-04-121h 00this is businessstarting a biz 101 (getting an ABN, registering a business name, invoicing, GST + more)Glen answers some FAQs around starting a business in Australia!👉 when do you need an ABN?👉🏼 do they expire?👉🏽 do you have to do a BAS?👉🏾 when do I have to register for GST👉🏿 when should you get advice from an accountant?👉🏻 registering a business name👉 what if you change entity or business name?👉🏼 can I have multiple trading names?👉🏿 business costs to consider when starting👉🏾 affordable invoicing solutionsWe hate email spam so we don’t create it! Sign up to our newsletter to get only...
2024-04-0527 minthis is businesssell better: sales strategies and how to close deals with Scott SmithIf you sell a product or service this episode is for you. Joining Glen is special guest Scott Smith who shares strategies and insights from his career working in sales for some of the biggest tech companies in the world.We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See ac...
2024-03-221h 27this is businessthis is businessWelcome to this is business, a podcast where we talk all things business. Hosted on Acast. See acast.com/privacy for more information.
2024-02-2900 min
Grow A Small Business PodcastEmpower Growth: Explore expert strategies and success stories, delve into growth pillars, hiring insights, and building a resilient culture with the visionary behind Allies Management. Enhance your business journey with invaluable insights. (Kayla Malss)In this episode, Troy engages with Kayla Malss, the brilliant mind behind Allies Management, unraveling the secrets to small business success. Discover actionable growth tactics, hiring strategies, and the keys to fostering a resilient company culture. Whether you're a seasoned entrepreneur or a novice, this conversation provides invaluable insights to elevate your business endeavors. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let’s get into it by clicking he...
2024-02-2725 min