Shows
HVAC Full BlastHammering Down Stereotypes: HVAC Careers Reimagined (with Allison Lincks!!)In this lively episode of HVAC Full Blast, Mary and Stephen sit down with Allison Lincks for a candid conversation about breaking stereotypes, leadership in the trades, and building an HVAC dream team. Amidst real-life background noise and business banter, Allison shares her journey from customer service rookie to operations manager—proving talent trumps titles and that women bring serious power to the HVAC industry. Whether it’s navigating jobsite dynamics, hiring for heart (and clean vans!), or learning the value of communication over complicated systems, this episode offers laughs, lessons, and inspiration for pros across the trades.
2025-11-1749 min
HVAC Full BlastThe Secret Sauce for Meetings That Make Money (Or At Least Don’t Lose It!)Tips, mistakes, and stories from the field—this episode of HVAC Full Blast tackles how to run meetings that actually get results. Whether you’re in sales, service, or management, discover the secrets for getting to decisions, building trust, and escaping the dreaded “this could’ve been an email” feeling. No rambling, just actionable advice and real talk!Interested in becoming a Trane dealer? Visit us at partners.trane.com to learn more about how you can partner with a leader in HVAC innovation. Explore opportunities to elevate your business and stay ahead in the market...
2025-11-031h 07
HVAC Full BlastFight, Flight, or Freeze: Stress Management Hacks for HVAC Pros (with Dr. Rebecca Heiss!!)Mary Carter and Stephen Ross welcome stress physiologist, author, and keynote speaker Dr. Rebecca Heiss for an honest, energetic chat about handling stress in the home services industry. Think stress hurts your performance? Think again!Dr. Heiss reveals why stress is actually the secret ingredient to success...when you learn how to harness it. From managing unexpected HVAC emergencies to dealing with sales pressure, customer relationships, and even personal slumps, we dive deep into the mindset shifts and actionable habits that help anyone—from contractors to sales reps—turn high-pressure moments into powerful motivators.
2025-10-201h 08
HVAC Full BlastAgents of Change: HVAC Marketing for the Modern EraOn this episode of HVAC Full Blast, hosts Mary Carter and Stephen Ross are joined by special guest Lorne Sederoff from SearchKings for an inside look at how search engine marketing and AI are reshaping success in the HVAC industry. Listen in as they share real stories from contractors, unpack the evolution from traditional SEO to paid advertising, and discuss how platforms like ChatGPT are changing the way businesses connect with customers.Lorne offers practical strategies for tracking marketing ROI, optimizing online business listings, and leveraging AI-driven tactics—like targeted streaming TV ads—to help...
2025-10-0648 min
HVAC Full BlastSo What? Winning in HVAC During an Odd YearIn this episode of HVAC Full Blast, hosts Mary Carter from Trane and Stephen Ross from Sandler tackle one of the industry's most pressing, yet rarely discussed topics: mental toughness. In the ever-changing world of HVAC, professionals regularly face challenges ranging from shifting market conditions and supply chain disruptions to personal setbacks. Mary and Stephen share real-life stories and proven strategies that help HVAC professionals build resilience, bounce back from adversity, and thrive both professionally and personally. Whether you’re in sales, service, or management, this episode provides practical insight on handling failure, embracing growth, and supporting your team th...
2025-09-2251 min
HVAC Full BlastStripes & Strategy: Navigating Business Growth (with special guest, Tim Mozley!!)Tune in as hosts Mary Carter with Trane and Stephen Ross with Sandler (rocking matching striped shirts) welcome Tim Mozley, a trailblazer in business expansion. Discover how Tim transitioned from Marine pilot to multifaceted business owner, tackling duct cleaning, HVAC, plumbing, and electrical services with savvy. Dive into tales of business growth, operational struggles, and the surprising challenges of managing seventy employees. Plus, get handy tips on merging cultures, conquering chaos, and embracing strategic processes in business expansion.Whether you're a sole proprietor or managing a multi-trade empire, this episode is filled with humorous anecdotes and actionable...
2025-09-0833 min
HVAC Full BlastMaximize the Moment with 25CIn this special bonus episode, hosts Stephen Ross and Mary Carter bring listeners a lively, conversational recap of their recent live webinar focused on the soon-to-expire 25C HVAC tax credit. Joined by expert guests, they break down everything contractors, dealers, and homeowners need to know about qualifying systems, practical selling strategies, and business planning to make the most of this opportunity before it ends on December 31, 2025.From navigating refrigerant changes and leveraging competitive product lineups, to tips on effective advertising, financing offers, inventory management, and team planning, Stephen and Mary share actionable ideas and lessons learned from...
2025-08-2945 min
HVAC Full BlastThe Psychology of Success: Find Your HVAC MojoMary Carter with Trane and Stephen Ross with Sandler dive deep into the world of belief systems and personal growth in this enlightening episode of HVAC Full Blast. Explore how understanding your own psychology can be a game changer in business.Discover the impact of your upbringing on present-day decisions, how to tackle negative belief systems, and why a career coach or sports psychologist might just be your next best investment. Whether you're grappling with life changes or striving to balance work and personal goals, this episode offers laughter and insights on becoming your best self in...
2025-08-2542 min
HVAC Full BlastTalent Quest: Cracking the Code on Hiring and CultureMary Carter with Trane and Stephen Ross with Sandler explore the pressing labor challenges in the HVAC industry, focusing on hiring, retention, and compensation strategies. Delve into the evolving marketplace dynamics as Mary and Stephen share their experiences and expertise, tackling issues like talent recruitment and maintaining competitive advantages amidst industry changes.Discover creative strategies and learn how to say goodbye to "culture vultures" while welcoming "trade warriors" into your business. Whether you're dealing with overstaffed shifts or technician shortages, this episode offers a fresh take on building a winning team in the ever-evolving...
2025-08-1135 min
HVAC Full BlastWelcome to HVAC Full BlastGet ready to tune in to Trane's brand-new podcast, HVAC Full Blast! We're thrilled to bring you exciting conversations every two weeks with our dynamic duo, Mary Carter and Stephen Ross. Whether you're a business owner, an industry expert, or just curious, join us for a fun-filled journey into the world of HVAC. Don't miss out—subscribe now!
2025-08-0602 min
HVAC Full BlastFrom Zero to Hero: Generating HVAC Leads Without Breaking the BankMary Carter with Trane and Stephen Ross with Sandler delve into the dynamic ebb and flow of heating and air companies and tackle the best strategies for creative marketing and generating self-sustained leads. Fueled by the cycles of expansion and contraction in the industry, they explore the power of frequency, reach, and synergy. Stephen shares transformative tales from his own experiences, proving that necessity is indeed the mother of invention.Tune in for inspiration on achieving growth without a hefty marketing budget, and learn how to elevate your business with fresh, creative approaches. Whether...
2025-07-2846 min
HVAC Full BlastRiding the Waves of Change: Navigating Tax Credits and Business GrowthGet ready to sail through a sea of insights as Mary Carter with Trane and Stephen Ross with Sandler dive into the latest HVAC business dynamics. In this episode, the duo navigates the 'soupy' summer heat and its impact on business, all while discussing how to steer through changing tax credit timelines. With the 25C tax credit winds shifting course sooner than expected, HVAC pros need to adjust their sails quickly. Discover how to leverage impending tax credits, stack benefits, and create urgency to boost your bottom line and outsmart market uncertainties.Whether you're...
2025-07-2824 min
HVAC Full BlastSeasons, Strategy, and Steering Clear of Sloppy MarginsListen in to our vibrant discussion about the highs and lows of HVAC sales during the sizzling summer months. Mary Carter with Trane and Stephen Ross with Sandler tackle the intricate dance of managing margins, transitioning from spring moods to summer urgency, and making the most of fleeting sales opportunities. Between teams summer and fall, optimizing for high-dollar sales, and gearing up for epic debates on financing, this lively conversation is a blend of humor, strategy, and insight.Whether you're riding the heat wave or marching into fall, this exchange is packed with tips...
2025-07-2843 min
HVAC Full BlastFinancing Frenzy: HVAC's Best-Kept SecretDive into this electrifying episode of HVAC Full Blast where Mary Carter from Trane and Stephen Ross from Sandler unlock the mysteries of HVAC financing—a powerful tool often overlooked! Discover how financing can transform your HVAC sales approach, boost closing ratios, and elevate average ticket prices.Uncover the psychology behind consumer money scripts and learn how to tailor financing options for different types of buyers. Packed with real-world anecdotes, insightful strategies, and expert tips, this is a conversation you don't want to miss.Join the conversation, get inspired, and see why financing might just be...
2025-07-2856 min