Shows
What does it take to build a successful BPO company? How successful are you with your agents?Richard Blank’s Masterclass in Telemarketing and Leadership.Kevin Brierton No Excuse Pro Podcast.Episode 25: Dialing SuccessJoin us for Episode 25 of the No Excuse Pro Podcast, where host Kevin Brierton sits down with Richard Blank, CEO of Costa Rica’s Call Center. In this episode, Richard dives deep into his telemarketing expertise, sharing insights from over two decades of leadership in the call center industry. Richard’s journey began when he moved to Costa Rica to train over 500 employees for one of the country's largest call centers. Now, he’s a recognized leader, known for his motivational speaking and skillful training in telemarketing.Lear...2025-03-1731 min
Podcast guest appearances. Richard Blank Costa Rica's Call CenterKevin Brierton No Excuse Pro Podcast. Richard Blank’s Masterclass in Telemarketing and LeadershipEpisode 25: Dialing SuccessJoin us for Episode 25 of the No Excuse Pro Podcast, where host Kevin Brierton sits down with Richard Blank, CEO of Costa Rica’s Call Center. In this episode, Richard dives deep into his telemarketing expertise, sharing insights from over two decades of leadership in the call center industry. Richard’s journey began when he moved to Costa Rica to train over 500 employees for one of the country's largest call centers. Now, he’s a recognized leader, known for his motivational speaking and skillful training in telemarketing.Lear...2025-03-1731 min
No Excuse Pro PodcastEpisode 28: Stop Waiting, Start Winning! ft. Nicholas Ortega of West USA RealtyIn this exciting episode of the No Excuse Pro Podcast, host Kevin Brierton welcomes Nicholas Ortega, a dedicated real estate agent with West USA Realty. Nicholas is passionate about helping buyers and sellers achieve their real estate goals by providing clear guidance, maintaining constant communication, and delivering exceptional results. Whether you're a first-time buyer or a seasoned seller, Nicholas shares his expertise to help you navigate the challenges of the Arizona real estate market with confidence.From understanding the market to ensuring your concerns are addressed during negotiations, Nicholas shares his personal insights and professional strategies that...2024-12-1826 min
No Excuse Pro PodcastEpisode 27: Simplifying Property Management and Real Estate Success in ArizonaIn this exciting episode of the No Excuse Pro Podcast, host Kevin Brierton is joined by Michael Crawford, the Designated Broker at Peak Investment Properties. Together, they dive into the ins and outs of property management and real estate success in the Arizona market.Michael shares his wealth of expertise, offering actionable tips for navigating the complexities of real estate and maximizing investment potential. Whether you're a first-time landlord or a seasoned investor, this episode is packed with valuable insights tailored just for you.Connect with our Guest at: www.peakinvprop.com...2024-11-2740 min
Loan Officer Team Training with Irene DufordMasterclass Compilation: Highlights from RJ Baxter, Hamilton Lao, Chelsea Gardner & Kevin BriertonIn this special "Masterclass Compilation" episode of Loan Officer Team Training, I’ve gathered some powerful and insightful moments from my conversations with four exceptional performers in their fields: RJ Baxter, Hamilton Lao, Chelsea Gardner & Kevin Brierton. I am thankful to call each one of these guests a friend and have had the good fortune to coach and or work with them over the years. Their experience and advice is applicable across industries, but for Loan Officers & their teams working in a difficult market they are invaluable. Whether you're new to the series or looking to revisit key lessons, th...2024-11-1142 min
No Excuse Pro PodcastEpisode 26: How to Hold Yourself Accountable to Ensure Success ft. Michael RooseveltIn this episode of the No Excuse Pro Podcast, your host, Kevin Brierton, welcomes Michael Roosevelt, a seasoned Mortgage Loan Officer at OneAZ Credit Union. Together, they dive deep into the importance of accountability in the mortgage and real estate industry. Michael shares his insights on staying committed to your goals, ensuring success, and how accountability can change the way you approach both personal and professional challenges. Whether you're in the lending business or just looking for ways to up your game, this episode is packed with actionable advice.Connect with our guest, Michael Roosevelt, at: https...2024-10-0930 min
No Excuse Pro PodcastEpisode 25: Dialing Success: Richard Blank’s Masterclass in Telemarketing and LeadershipJoin us for Episode 25 of the No Excuse Pro Podcast, where host Kevin Brierton sits down with Richard Blank, CEO of Costa Rica’s Call Center. In this episode, Richard dives deep into his telemarketing expertise, sharing insights from over two decades of leadership in the call center industry. Richard’s journey began when he moved to Costa Rica to train over 500 employees for one of the country's largest call centers. Now, he’s a recognized leader, known for his motivational speaking and skillful training in telemarketing.Learn how Richard built Costa Rica’s Call Center into a powerh...2024-09-2532 min
No Excuse Pro PodcastEpisode 24: Empowering Resilience: Leadership, Mentorship, and Triumph with Lar ChloupekIn this inspiring episode of the No Excuse Pro Podcast, your host Kevin Brierton sits down with Lar Chloupek, Co-Founder of Chloupek Consulting Services. Lar brings over 30 years of experience as a senior administrator at the National Institutes of Health (NIH), where he honed his leadership and mentoring skills. Now, as the President of Chloupek Consulting Services, Lar dedicates his time to helping individuals and organizations build resilience, fostering diverse work environments, and mentoring veterans and disabled individuals.A long-term cancer survivor, Lar’s passion for mentoring extends beyond the workplace, as he also actively supports cancer pa...2024-09-1828 min
No Excuse Pro PodcastEpisode 23: Quick Video - on Olympics and Goal SettingJoin us for Episode 23 of the No Excuse Pro Podcast, hosted by Kevin Brierton, as we delve into the world of the Olympics and the art of goal setting. In this quick yet impactful episode, Kevin explores the parallels between the dedication of Olympic athletes and the determination needed to achieve personal and professional goals.Discover the strategies that can help you set clear, achievable goals, and learn how to stay motivated and focused on your path to success. Whether you're aiming to excel in your career, improve your personal life, or embark on a new venture...2024-08-0709 min
No Excuse Pro PodcastEpisode 22: Courageous Pathways: Embracing Authenticity with Ian EsquibelIn this episode of the "No Excuse Pro Podcast," host Kevin Brierton sits down with Ian Esquibel, MBA, CPC, Coach, Facilitator, and Consultant at Oak Hill Coaching and Consulting, LLC.Ian brings two decades of experience in promoting racial equity and social justice, helping individuals find fulfilling roles within their families, and encouraging healthy expressions of masculinity. Join us as we delve into the importance of authenticity and self-empowerment in our daily lives.Connect with our guest at https://www.oakhillcoachingandconsulting.com/.Company Name: NEO Home LoansHost: Kevin Brierton...2024-07-3128 min
No Excuse Pro PodcastEpisode 21: We Work So Hard to Get Clients - Learn how to Keep Them!In this exciting episode of the No Excuse Pro Podcast, host Kevin Brierton welcomes Jim Packard, Founder of Rainmaker Marketing, Inc. Jim shares his expertise on client retention, offering valuable insights and strategies that will help you not only attract clients but also keep them coming back. With years of experience in the marketing industry, Jim has a wealth of knowledge to share.Tune in as Jim and Kevin discuss the key principles of maintaining strong client relationships and ensuring long-term business success. Whether you're a seasoned real estate professional or a new entrepreneur, this episode is...2024-07-2429 min
No Excuse Pro PodcastEpisode 20: Digital Realty: How AI is Redefining Real Estate with Ginger BellEpisode 20: Digital Realty: How AI is Redefining Real Estate with Ginger BellJoin us for Episode 20 of the No Excuse Pro Podcast, hosted by Kevin Brierton, where we delve into the fascinating world of AI in real estate with our esteemed guest, Ginger Bell, CEO of Edumarketing. In this episode titled "Digital Realty: How AI is Redefining Real Estate," Ginger shares her insights on how artificial intelligence is transforming the real estate landscape, from property management to client interactions.Connect with our Guest at https://www.edumarketing.com/Company Name...2024-06-0534 min
No Excuse Pro PodcastEpisode 19: Transactional Realtor vs Relationship Realtor with Rebecca DurfeyEpisode 19: Transactional Realtor vs Relationship Realtor with Rebecca DurfeyIn this enlightening episode of the No Excuse Pro Podcast, host Kevin Brierton welcomes Rebecca Durfey, a distinguished real estate agent from Keller Williams, renowned for her exemplary approach to real estate transactions. Rebecca, recognized among the top 1% of agents in Maricopa County and 1.5% nationwide, brings a unique perspective on the contrast between being a transactional and a relationship realtor.Rebecca's philosophy, validated by over 200 five-star Zillow reviews, centers on placing client relationships above mere transactions. This episode dives deep into how Rebecca's integrity...2024-05-0131 min
No Excuse Pro PodcastEpisode 18: Katie Fear's Real Estate Revolution: Inspire, Achieve, ExcelEpisode 18: Katie Fear's Real Estate Revolution: Inspire, Achieve, ExcelJoin us on the "No Excuse Pro Podcast" as we welcome Katie Fear, a REALTOR®, public speaker, entrepreneur, and a visionary leader in the real estate industry. With over two decades of experience in real estate and three decades in marketing and sales, Katie has continuously risen to the top, distinguishing herself as one of the Top 1% Realtors in the Phoenix Arizona West Valley Market Area.In this episode, Katie shares her journey of founding Inspired Real Estate Life in 2023, aiming to transform the r...2024-04-2436 min
No Excuse Pro PodcastEpisode 17: Family, Finance, and Forward Thinking: The NEO Approach with Chris LedlieEpisode 17: Family, Finance, and Forward Thinking: The NEO Approach with Chris LedlieIn this captivating episode of the No Excuse Pro Podcast, join our host Kevin Brierton as he sits down with Chris Ledlie, a visionary Divisional Leader at NEO Home Loans. With a deep-seated passion for family and a commitment to reshaping the mortgage industry, Chris shares his insights on creating meaningful, lasting relationships beyond the transaction. Discover the driving force behind NEO's innovative approach to mortgages and how Chris's personal philosophy on success, communication, and facing fears head-on propels him and those around...2024-04-1038 minLoan Officer Team Training with Irene DufordNo Excuses with Kevin BriertonWelcome everyone to another exciting episode of Loan Officer Team Training! Today, we're thrilled to have the insightful Kevin Brierton with us. In this episode, Kevin shares his wealth of knowledge on overcoming obstacles in the loan industry. In the end, it’s about more than mortgage though, it’s all about personal growth. So grab your notepads, because there's no excuse for not being prepared to learn something new today! Let's dive in and empower ourselves with knowledge, together.Show Resources:Kevin Brierton-Neo Home Loanshttps://kevinbrierton.com/Kevin's Podcast: https...2024-04-0849 min
No Excuse Pro PodcastEpisode 16: Embracing the Mamba Mentality - Kevin's Take on Failure with Kobe's WisdomEpisode 16: Embracing the Mamba Mentality - Kevin's Take on Failure with Kobe's WisdomIn this riveting episode of the No Excuse Pro Podcast, host Kevin Brierton dives deep into the essence of perseverance and resilience, inspired by the legendary Kobe Bryant's "Mamba Mentality." Kevin sheds light on why failure isn't the end but a stepping stone to greatness.Drawing from Kobe's profound wisdom, his own vast experience in the mortgage and real estate industry, and the motivational spirit captured in this special video https://youtu.be/js8OfeEL4jI?si=-iJ9kFYU4uD44HIk, Kevin...2024-04-0306 min
No Excuse Pro PodcastEpisode 15: Closing Deals, Opening Doors: Transforming Loans into Opportunities with Irene DufordEpisode 15: Closing Deals, Opening Doors - Transforming Loans into Opportunities with Irene DufordIn this captivating episode of the No Excuse Pro Podcast, host Kevin Brierton is thrilled to welcome Irene Duford, the visionary Founder and Owner of Loan Team Training. With over two decades of experience in the mortgage industry and a heart dedicated to coaching top-producing loan originators, Irene has been a beacon of inspiration and success in the financial world. Her journey led her to identify a critical need for specialized training among loan partners, culminating in the creation of Loan Team...2024-03-2730 min
No Excuse Pro PodcastEpisode 14: Sun Valley Wealth Builders: Real Estate Strategies with Angela VineyardWelcome to episode 14 of the No Excuse Pro Podcast, "Sun Valley Wealth Builders: Real Estate Strategies with Angela Vineyard." This week, host Kevin Brierton welcomes Angela Vineyard, a seasoned Realtor and Investor from American Royalty Real Estate, who has been serving the Valley of the Sun since 2003. With a passion for real estate as a foundation for building wealth, Angela is on a mission to help her clients find not just a home they love, but also to craft a long-term real estate strategy that ensures financial security.In this episode, Angela shares her vast experience working...2024-03-2026 min
No Excuse Pro PodcastEpisode 13: Chrome and Compassion: Jeff Nelson's Story of Bikes, Bonds, and Benevolence🎙️🚀 Welcome to the No Excuse Pro Podcast! Hosted by the relentless Kevin Brierton, this podcast is a goldmine for those ready to ditch the excuses and leap into a life of action and success 🌟. Every week, we bring you face-to-face with industry titans from real estate to finance and beyond, diving deep into their journeys of overcoming hurdles and seizing opportunities. 🚴♂️💼In this episode, "Chrome and Compassion: Jeff Nelson's Story of Bikes, Bonds, and Benevolence," we explore the heartwarming tale of bonds forged through the love of Harley-Davidson bikes. 🏍️💖 Jeff Nelson, a maven in motorcycle sales, shares his journey of connecting passi...2024-03-1321 min
No Excuse Pro PodcastEpisode 12: Reimagining Growth: Unleashing Your Potential with Jeanette CoferWelcome to the No Excuse Pro Podcast, where excuses are left at the door, and growth is the only agenda! In Episode 12, host Kevin Brierton sits down with the incredible Jeanette Cofer, a Certified Life Coach, to delve into the invigorating topic of "Reimagining Growth: Unleashing Your Potential."Join us as Jeanette shares her inspiring journey from corporate executive to compassionate life coach. With over two decades of corporate experience and a knack for intuitive guidance, Jeanette is here to empower you to break through barriers and achieve your highest aspirations.Discover how Jeanette's unique...2024-03-0628 min
No Excuse Pro PodcastEpisode 11: Path to Success: Janie Clark's Winning Daily Habits in Life and Real EstateWelcome to the No Excuse Pro Podcast, where excuses take a backseat, and your success is in the driver's seat. Hosted by Kevin Brierton, this weekly podcast is your go-to resource for candid conversations with industry leaders in real estate, financial planning, and business. Each episode is packed with actionable advice, expert insights, and the mindset needed to break through barriers. Join host Kevin Brierton on 'No Excuse Pro' as he explores the power of daily habits with special guest Janie Clark, a successful Realtor in Scottsdale, AZ. Discover the key routines and mindset shifts that have s...2024-02-2831 min
No Excuse Pro PodcastEpisode 10: Cracking the Success Code: The Pro Mindset and Insurance Insights with Geremie FioriniWelcome to the No Excuse Pro Podcast, where excuses take a backseat, and your success is in the driver's seat. Hosted by Kevin Brierton, this weekly podcast is your go-to resource for candid conversations with industry leaders in real estate, financial planning, and business. Each episode is packed with actionable advice, expert insights, and the mindset needed to break through barriers. In this empowering episode of the 'No Excuse Pro' Podcast, Kevin Brierton discusses the transformative power of consistency in business success with Geremie Fiorini, Agency Owner at Farmers Insurance. The conversation explores overcoming early career hurdles a...2024-02-2126 min
No Excuse Pro PodcastEpisode 9: Breaking Through Excuses: Your Path to Goal SuccessWelcome to the No Excuse Pro Podcast, where excuses take a backseat, and your success is in the driver's seat. Hosted by Kevin Brierton, this weekly podcast is your go-to resource for candid conversations with industry leaders in real estate, financial planning, and business. Each episode is packed with actionable advice, expert insights, and the mindset needed to break through barriers. In this empowering episode of the No Excuse Pro Podcast, your host Kevin Brierton sits down with a special guest, Mark Robertson, a seasoned NEO Loan Officer, to dive deep into the art of breaking through e...2024-02-1458 min
No Excuse Pro PodcastEpisode 8: How Realtors Overcame Excuses and Found Success: Lessons from Mistakes and WinsWelcome to the No Excuse Pro Podcast, where excuses take a backseat, and your success is in the driver's seat. Hosted by Kevin Brierton, this weekly podcast is your go-to resource for candid conversations with industry leaders in real estate, financial planning, and business. Each episode is packed with actionable advice, expert insights, and the mindset needed to break through barriers. Kevin Brierton sits down with accomplished realtor Morgan Hawes to delve deep into the world of real estate and discover the secrets behind her journey from overcoming obstacles to achieving remarkable success. From her early struggles t...2024-02-0746 min
No Excuse Pro PodcastEpisode 7: Harvesting Hard Work: Mastering Real Estate and Family LifeWelcome to the No Excuse Pro Podcast, where excuses take a backseat, and your success is in the driver's seat. Hosted by Kevin Brierton, this weekly podcast is your go-to resource for candid conversations with industry leaders in real estate, financial planning, and business. Each episode is packed with actionable advice, expert insights, and the mindset needed to break through barriers. Grab your seat for an exclusive conversation with your host Kevin Brierton, and the phenomenal Ed Durham, realtor and team leader of the Hunter Durham Team! Join us as Ed shares his insights on navigating obstacles, t...2024-01-3142 min
No Excuse Pro PodcastEpisode 6: Success Unveiled with Joy Rosek: Empowering Talks on Personal and Professional ChallengesWelcome to the No Excuse Pro Podcast, where excuses take a backseat, and your success is in the driver's seat. Hosted by Kevin Brierton, this weekly podcast is your go-to resource for candid conversations with industry leaders in real estate, financial planning, and business. Each episode is packed with actionable advice, expert insights, and the mindset needed to break through barriers. Whether you're a seasoned pro or just getting started, the No Excuse Pro Podcast is designed to elevate your game. No gimmicks, no fluff—just real strategies for real success. Subscribe and listen to all episodes at www.no...2024-01-2439 min
No Excuse Pro PodcastEpisode 5: Breaking Excuses, Building Impact: Developing the Growth MindsetWelcome to the No Excuse Pro Podcast, where excuses take a backseat, and your success is in the driver's seat. Hosted by Kevin Brierton, this weekly podcast is your go-to resource for candid conversations with industry leaders in real estate, financial planning, and business. Each episode is packed with actionable advice, expert insights, and the mindset needed to break through barriers. Whether you're a seasoned pro or just getting started, the No Excuse Pro Podcast is designed to elevate your game. No gimmicks, no fluff—just real strategies for real success. Subscribe and listen to all episodes at www.no...2024-01-1728 min
No Excuse Pro PodcastEpisode 4: Money Fields: Cultivating Wealth and Financial Freedom with J.W. RobisonWelcome to the No Excuse Pro Podcast, where excuses take a backseat, and your success is in the driver's seat. Hosted by Kevin Brierton, this weekly podcast is your go-to resource for candid conversations with industry leaders in real estate, financial planning, and business. Each episode is packed with actionable advice, expert insights, and the mindset needed to break through barriers.In this episode, your host Kevin Brierton sits down with a special guest, J.W. Robison, Vice President & Investment Advisor at Balboa Wealth Partners, Inc.J.W. delves into the reasons behind his journey...2024-01-1051 min
No Excuse Pro PodcastEpisode 3: Mastering the Desert Market: Jason Penrose's Guide to Real Estate Triumph in Phoenix, AZWelcome to the No Excuse Pro Podcast, where excuses take a backseat, and your success is in the driver's seat. Hosted by Kevin Brierton, this weekly podcast is your go-to resource for candid conversations with industry leaders in real estate, financial planning, and business. Each episode is packed with actionable advice, expert insights, and the mindset needed to break through barriers.In this week's episode of the No Excuse Podcast, your host Kevin Brierton has the pleasure of speaking with Jason Penrose of The Penrose Team, as he uncovers the secrets behind The Penrose Team's impressive track...2024-01-0341 min
No Excuse Pro PodcastEpisode 2: Unveiling the Art of Home Financing in Scottsdale with Chris RouleauWelcome to the No Excuse Pro Podcast, where excuses take a backseat, and your success is in the driver's seat. Hosted by Kevin Brierton, this weekly podcast is your go-to resource for candid conversations with industry leaders in real estate, financial planning, and business. Each episode is packed with actionable advice, expert insights, and the mindset needed to break through barriers.In this week's episode of the No Excuse Podcast, your host Kevin Brierton welcomes Chris Rouleau, Senior Home Lending Advisor at Chase. Join us as Chris Rouleau, a seasoned Lending Advisor with 15 years of expertise, shares i...2023-12-2729 min
No Excuse Pro PodcastEpisode 1: Zack Heene Unplugged: Life, Legacy, and the Real Estate FrontierWelcome to the No Excuse Pro Podcast, where excuses take a backseat, and your success is in the driver's seat. Hosted by Kevin Brierton, this weekly podcast is your go-to resource for candid conversations with industry leaders in real estate, financial planning, and business. Each episode is packed with actionable advice, expert insights, and the mindset needed to break through barriers.For the very first episode of the No Excuse Podcast, your host Kevin Brierton is joined by Zack Heene of Realty One Group, a true real estate aficionado whose roots in the industry run deep, thanks t...2023-12-2141 min
No Excuse Pro PodcastComing Soon!Each episode is a commitment to excellence, featuring one-on-one sessions with industry leaders from real estate, financial planning, and various business sectors. We delve into the crucible of challenges, extracting pearls of wisdom and practical strategies that propel you towards success. Our guests are not just storytellers; they are real professionals who have scaled the heights of their fields, and they're here to share how they've turned every "no" into a stepping stone for "yes."2023-11-0700 min
Everybody Is A PoemShe Is Hope with Eileen McHugh Eileen McHugh's story is inspirational and full of hope. 'My life is full now' Eileen tells me.At 15 Eileen tried heroin for the first time, this marked the start of her journey through addiction.Today, Eileen is over 14 years free of drugs and focuses her energy and talent on sharing skills withand supporting young people in her community and nationwide.She is CEO of Hair Together, which offers barbering and hairstyling training, and a wellness headstart to young people.In 2022 Eileen and her team at...2023-02-0834 min
The Home ConnectionLC Lowdown Ft. Kevin BriertonIn today's episode, we chat with Kevin Brierton about scalability and why it's so important for originators.2022-02-1631 min