Shows
The Innovators of ThingsAI, Innovation and The Internet of Flags with Kevin Shatzkamer of MicrosoftIn this energetic and insightful episode of Innovators of Things, Jillian Kaplan welcomes Kevin Shatzkamer, a leader with one of the most dynamic careers in telecom, cloud, and AI. From early days at Cisco to innovation leadership roles at Dell, Google, and now Microsoft, Kevin has been at the forefront of digital transformation—and has the patents and playbooks to prove it.He shares what it really takes to lead with innovation, how to create teams that thrive on curiosity, and why AI is accelerating faster than any technology telecom has ever seen. Kevin al...2025-05-0222 min
Telco in 20Ep 112 - AI agents are transforming telco, with Microsoft (Kevin Shatzkamer)The telecom industry is adopting AI at break speed. Unlike past innovations that demanded risky network transformations and long timelines, AI-based innovation is accelerating experimentation without disrupting core networks. For this episode, I sat down with Kevin Shatzkamer, corporate vice president of customer experience strategy and operations at Microsoft, to explore the power of agentic AI and why it represents such a transformative opportunity for telcos. Listen now to hear:Why AI could be the fastest technology adoption in telecom history [03:37];How AI agents reimagine processes instead of retrofitting existing workflows [08:16];Ways Microsoft's telecom customers are p...2025-04-0119 min
Cloud RealitiesCRLIVE29: Google Cloud Next 24 Day 3: Customer experience & software engineering meet AI with Kevin Shatzkamer & Miku Jha, Google CloudLive from the heart of Google Next'24 in Las Vegas, right from the Expo floor, we're bringing you a special limited series of episodes. Join us as we make connections between Google, AI, industry adoption, cloud transformation and customer experience. Plus, we'll keep you updated on all the latest news and juicy gossip. On day three of the conference Dave, Sjoukje, and Rob talk to Kevin Shatzkamer, Managing Director Conversational AI about Accelerating Customer Experience meets AIMiku Jha, Director, AI/ML Partner Engineering, about Software engineering for generative meets AI.TLDR:00:55 Announcements from the...2024-04-121h 08
The Great IndoorsHow can we use generative AI for the good of humanity?In this episode, host Matt Roberts of Amdocs sits down with another guest at the Mobile World Congress (MWC) 2023 in Barcelona, Spain: Kevin Shatzkamer, Digital Transformation Officer at Google and Meg Knauth, VP of Application Development and Operations at T-Mobile. First, Kevin discusses how generative AI is here and how safeguards need to be put in place so that it is used to better society. Next, Meg discusses the merger of T-Mobile with Sprint, and how it’s helped to usher in a new culture for the company. She also explains what it means to be an “Uncarrier,” and how th...2023-04-1355 min
Let's Get Digital with Carrie CharlesThe Future Of Telecom Is Digital With Google's Kevin ShatzkamerTelecom has not been maximizing the power of 5G enough, and not because the technology is not ready. With digital innovation already set, telecom transformation must start with organizations and goals themselves. Carrie Charles brings back her first-ever guest, Kevin Shatzkamer of Google, to discuss how service operators must utilize 5G technology to elevate their industries. Kevin explains why this must start with huge shifts in workplace culture and employee development. He also talks about the telecom talent shortage, as skilled workers look for experiences that aren't typically offered in this particular scene.Love t...2021-06-2221 min
The CXO of the FutureMayfield CXO Of The Future Podcast #18: Kevin Shatzkamer, Digital Transformation Officer For Telecom, Google CloudRapid technological advancements are going to start disrupting the telecommunications industry, led by the rise of 5G and network-centric business models. There’s a growing recognition that the network plays a very key role in the development of services and of a service delivery platform. In this week’s episode, Gamiel Gram chats with Kevin Shatzkamer, the Digital Transformation Officer for Telecom at Google Cloud, about where 5G is now and where it is going. Kevin has been in the telecommunications space for the last 20 years and has lived through a number of different transitions within the...2021-02-2425 min
RCR Wireless NewsWill 5G Change the World? Kevin Shatzkamer (Bonus Episode)Telecom industry expert Kevin Shatzkamer discusses the intersection of 5G and supporting technologies, including edge computing, data analytics and artificial intelligence.2020-06-1213 minLet's Get Digital with Carrie CharlesHow 5G will Transform the Workforce With Kevin Shatzkamer.2019-10-1614 min