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Showing episodes and shows of
Kim Phelan; Shawn Bonnington
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IEDA Podcast
Shawn Bonnington: Augmenting Your Customer’s Experience
VizaLogix Augmented reality is an actual reality for construction equipment dealers today–no big ARglasses required. This could be the disruptive service your business needs to differentiate yourself from buyers and rental customers. A software called TethrIT Now from VizaLogix uses your customer’s cell phone (whether Apple or Android) to get immediate video access into a machine failure event, so your technician can either help your rental customer solve it remotely or know exactly what to bring for a field service call. Every interaction is recorded, timestamped, and archived. In this episode with VizaLogix Founder Shawn Bonn...
2024-09-20
42 min