Shows
Leading QualityFrom 1 to 4 CMS Stars: A Quality Transformation JourneySend us a textWhat transforms a one-star hospital into a four-star institution in just four years? The answer lies not in fancy technology or complex solutions, but in approaching problems with genuine humility and data-driven focus.Dr. Kimiyoshi Kobayashi brings a refreshing perspective to healthcare quality leadership in this illuminating conversation. As Chief Medical Officer at UMass Memorial Medical Center, he shares the critical mindset shift that helped him lead a remarkable quality transformation: "I always tried to remember when approaching somebody to approach each problem with humility." This approach—starting with curiosity rather th...
2025-09-1149 min