Shows
Total Retail Talks2024 Retail Technology Report Key Findings: AI Usage and Investments Trend UpwardIn this bonus episode of Total Retail Talks, Total Retail's Kristina Stidham and Joe Keenan discuss the brand's recently released 2024 Retail Technology Report. Listen in to learn about this annual report, including how data is collected, key findings to emerge from this year’s survey of technology decision-makers from across the industry, and implications for…
2024-10-3109 minTotal Retail TalksBonus Episode: Key Learnings From the 2023 Retail Technology ReportIn this bonus episode of Total Retail Talks, Total Retail's Digital Content Director Kristina Stidham and Editor-in-Chief Joe Keenan discuss the recently released 2023 Retail Technology Report. This annual report, which was produced in conjunction with retail point-of-sale and omnichannel platform KWI, features survey data from Total Retail’s audience of technology decision makers about their companies’ current…
2023-08-3109 minTotal Retail TalksReport: Omnichannel, Loyalty and Product Fuel Fastest-Growing RetailersIn this bonus episode of Total Retail Talks, Total Retail's Kristina Stidham and Joe Keenan discuss Total Retail's recently released research report, the 2023 version of the annual Top 50 Fastest-Growing Retailers report. This report was produced in conjunction with Saddle Creek Logistics Services. Listen in as Keenan shares why Total Retail produces this report each…
2023-05-1009 min
Women In Retail TalksHow Orveon Digital Chief Salima Popatia Chases Challenges to Fuel Her CareerIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Director Kristina Stidham interviews Salima Popatia, chief digital officer at Orveon, a collective of premium cosmetics brands, including Laura Mercier, bareMinerals and BUXOM. This episode was recorded lat the 2023 Women in Retail Leadership Summit. Listen in as Popatia discusses what it means to run a collective of brands from a technology perspective, how mentorship and community helped fuel her professional growth, and how she chased challenges in roles throughout her career.
2023-05-0217 minTotal Retail Talks3 Components of an Effective Loyalty ProgramIn this bonus episode of Total Retail Talks, Total Retail's Kristina Stidham and Joe Keenan discuss Total Retail's recently released research report, Tips for Boosting Loyalty Program Success: How to Acquire, Retain, and Engage Your Customers. This report is sponsored by ebbo, an all-in-one loyalty company. Listen in as Keenan discusses why Total Retail created this report…
2023-02-1510 minTotal Retail TalksBonus Episode: 100 Retailers' Omnichannel Strengths and Weaknesses RevealedIn this bonus episode of Total Retail Talks, Editor-in-Chief Joe Keenan is joined by Digital Content Director Kristina Stidham to discuss the release of Total Retail's 2022 Top 100 Omnichannel Retailers report, produced in conjunction with Saddle Creek Logistics Services. This sixth annual report assesses 100 leading retailers' omnichannel capabilities both in-store and online. Listen in…
2022-12-0808 min
Women In Retail TalksBearaby's Founder Champions Rest, Self-Care and Flexibility for Her TeamIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Director Kristina Stidham interviews Kathrin Hamm, founder and CEO of Bearaby, a multimillion dollar direct-to-consumer company selling sustainable, breathable weighted blankets. Hamm discusses how her personal struggle with sleep deprivation inspired her to launch the business, how she knit the first Bearaby blankets herself after she was unable to find a manufacturer, and how she built a reliable supply chain as the brand quickly grew.
2021-10-2628 min
Women In Retail TalksDreamGirls' Co-Founders Build Self-Esteem With Natural Hair Care LineIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Director Kristina Stidham interviews Tonya Thompson and Sharie Thompson-Wilson, co-founders of DreamGirls, the female and Black-owned, family-operated natural hair care brand. Thompson and Thompson-Wilson discuss the genesis and evolution of the DreamGirls business, as well as how they launched their signature Healthy Hair Care System product line during the COVID-19 pandemic.
2021-09-2831 min
Women In Retail TalksInclusive, Adaptable Design is Key to Brobe's Growth and Mission to Do GoodIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Director Kristina Stidham interviews Allison Schickel, founder and CEO of Brobe Intl., a line of recovery fashion for women and children. Schickel discusses her inspiration to create the original Brobe product, the evolution of Brobe's direct-to-consumer and digital marketing strategies, and how designing adaptive clothing benefits both consumers and her business.
2021-08-3131 min
Women In Retail TalksHow Modi Toys is Connecting South Asian Children to Their HeritageIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Director Kristina Stidham interviews Avani Modi Sarkar, co-founder and chief creative thinker of Modi Toys, a children's toys and books brand rooted in Hindu faith and South Asian culture. Sarkar discusses the inspiration behind launching Modi Toys when she couldn't find cultural or religious toys for her daughter, the brand’s mission to connect South Asian children to their heritage, and how her toys and books are impacting children's families as well.
2021-08-1738 minTotal Retail TalksDigital Marketing Best Practices for Customer Acquisition and RetentionIn this bonus episode of Total Retail Talks, Kristina Stidham and Joe Keenan discuss Total Retail's recently released report, The Changing Consumer: Adopting Digital Marketing Strategies to Acquire and Retain Today and Tomorrow’s Customer, produced in conjunction with customer feedback management leader Service Management Group (SMG). As retailers seek to both acquire new customers as well retain existing…
2021-08-1305 min
Women In Retail TalksHow Nasty Gal's Proactive Brave and Bold Approach Keeps the Brand on TopIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Director Kristina Stidham interviews Kelly Byrne, commercial director of Nasty Gal, an international women’s fashion brand, part of the boohoo group. Byrne discusses the Nasty Gal business and how founder Sophia Amoruso's #GIRLBOSS mentality still shines through the brand ethos, as well as inspires Byrne personally to trust her gut instincts and take risks.
2021-08-1024 min
Women In Retail TalksMonrow's Co-Founder on Fueling Business and Leadership Success With Self-CareIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Director Kristina Stidham interviews Michelle Wenke, co-founder of Monrow, a loungewear brand known for its timeless design and comfortable fabrics. Wenke discusses her and her co-founder's career history in fashion design, the white space they saw when launching Monrow, and how they came together to create the brand.
2021-08-0323 min
Women In Retail TalksHow Chatbooks' Co-Founder Flipped the Script From 'Imposter' to 'Learner'In this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Director Kristina Stidham interviews Vanessa Quigley, co-founder and chatbooker-in-chief of Chatbooks, the photo book subscription company for busy moms. Quigley discusses the inspiration behind the business, how her struggle with mom guilt combined with her Instagram account helped create Chatbooks, and how she learned how to to lead a retail company with no prior business experience.
2021-07-1427 minTotal Retail TalksHow to Optimize BOPIS Execution With Automated Order ReplenishmentIn this bonus episode of Total Retail Talks, Digital Content Director Kristina Stidham interviews Editor-in-Chief Joe Keenan about Total Retail's recently published report, Automated Order Replenishment Drives High-Level BOPIS Execution .... and Customer Satisfaction, produced in conjunction with SPS Commerce. Listen in as Keenan shares a few key highlights from the report and how retailers can use automation…
2021-06-2406 min
Women In Retail TalksShapermint Exec on the Search for its First-Ever 'Chief Mom Officer'In this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Director Kristina Stidham interviews Siobhán Lonergan, chief brand officer at Shapermint, an online marketplace that sells shapewear and everyday essentials. Listen in as Lonergan discusses Shapermint's Mother’s Day campaign to hire its first-ever “Chief Mom Officer," and how the chief mom role will influence the company while championing body positivity and motherhood.
2021-05-1119 minTotal Retail TalksHow Retailers Can Improve BOPIS and Curbside Pickup ProgramsIn this bonus episode of Total Retail Talks, Digital Content Director Kristina Stidham interviews Editor-in-Chief Joe Keenan about Total Retail's recently published report, How-To Guide for Doing BOPIS and Curbside Pickup Right. Listen in as Keenan shares a few key highlights from the report, why consumer adoption of omnichannel fulfillment programs figures to continue post-pandemic,…
2021-04-2209 min
Women In Retail TalksHow The Harlem Candle Co.'s Founder Bootstrapped a Luxury Fragrance BrandIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Director Kristina Stidham interviews Teri Johnson, founder and owner of The Harlem Candle Co., a luxury home fragrance brand specializing in scented candles inspired by the richness of Harlem. Listen in as Johnson discusses The Harlem Candle Co.'s products, how there is a story behind each scent, and how she overcame the many obstacles she faced while bootstrapping the business.
2021-03-0927 min
Women In Retail TalksWhy MyShield Masks Founder's Favorite Employees Are Successful MothersIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Director Kristina Stidham interviews Diana Coffield Baisa, founder of MyShield Masks, an Indiana-based face mask company with a fundraising program helping other small businesses. Listen in as Baisa discusses how she managed to quickly grow the company to producing over 8,000 face masks a day, why her favorite employees have been successful mothers, and much more.
2021-02-0927 min
Women In Retail Talks'Equity is Just Good Business.' 15 Percent Pledge Exec Shares Her MantraIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Director Kristina Stidham interviews LaToya Williams-Belfort, executive director of the 15 Percent Pledge, a nonprofit advocacy group created with the goal of advocating for and supporting Black-owned businesses and Black entrepreneurs. Williams-Belfort shares how retailers can start making changes that advance Black prosperity as well as why she believes equity is simply good business.
2021-02-0223 min
Women In Retail TalksFrom Influencers to Mentors, Jane Exec Shares Why Relationships MatterIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Manager Kristina Stidham interviews Meagen Johnson, vice president of marketing at Jane, a boutique marketplace. Johnson discusses the success Jane experienced from leaning into affiliate and influencer programs during the COVID-19 pandemic, how mentorship has played a role in her professional career, why she loves mentoring younger professionals to foster their future-forward career development, and more.
2021-01-2621 min
Women In Retail TalksYes She May's CEO on the Global Opportunities for Women FoundersIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Manager Kristina Stidham interviews Mei Xu, founder and CEO of Yes She May, an e-commerce marketplace empowering female entrepreneurs. Xu discusses her career in retail, her inspiration to launch the online marketplace, and how Yes She May curates the female-owned brands featured on its site.
2021-01-1924 min
Women In Retail TalksAnaOno's Founder on True Inclusion in Intimates for Breast Cancer SurvivorsIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Manager Kristina Stidham interviews Dana Donofree, founder and CEO of AnaOno, an intimates line exclusively designed for women that have had reconstructive surgery post-breast cancer. Donofree discusses her personal experience with breast cancer, why it led her to create a line of bras for other women going through a cancer diagnosis, and how AnaOno bras are unique from others on the market.
2020-11-0321 minTotal Retail TalksHighlights From Total Retail's Top 100 Fastest-Growing Retailers ReportIn this special episode of Total Retail Talks, Digital Content Manager Kristina Stidham speaks with Editor-in-Chief Joe Keenan about Total Retail’s recently released Top 100 Fastest-Growing Retailers report, a ranking of publicly traded companies based on year-over-year net sales growth. Keenan shares that this annual report identifies the retail brands that are growing sales at…
2020-10-2206 min
Women In Retail TalksManna Kadar on Launching a Company as a Young, Minority WomanIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Manager Kristina Stidham interviews Manna Kadar, founder and CEO of Manna Kadar Cosmetics. Listen in as Kadar discusses her early start in retail, what led her to launch the beauty brand, and how she navigated the challenges she faced as a young, minority woman starting a company.
2020-10-1314 minTotal Retail TalksHighlights From Total Retail's Free Shipping ReportIn this special episode of Total Retail Talks, Editor-in-Chief Joe Keenan and Digital Content Manager Kristina Stidham discuss Total Retail’s latest research report, “How to Make Free Shipping Profitable.” The report is the compilation of a 10-part article series that Total Retail published on the topic earlier this year. The article series, which was published…
2020-09-0306 min
Women In Retail TalksFair Harbor Co-Founder on Bootstrapping and Being Confident in YourselfIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Manager Kristina Stidham interviews Caroline Danehy, co-founder and chief creative officer of Fair Harbor, a New York City-based sustainable swimwear company that makes swim shorts from recycled plastic bottles. Listen in as Danehy discusses her young career, the inspiration behind co-founding Fair Harbor alongside her brother, and the company's focus on sustainability.
2020-07-2818 min
Women In Retail TalksIn Case You Missed it: Lovevery Co-Founder Talks Educational Play Essentials, Subscriptions and MoreIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Manager Kristina Stidham interviews Jessica Rolph, co-founder and CEO of Lovevery, the award-winning play essentials company. Listen in as Rolph shares her career background, including previously co-founding organic kid's food brand Happy Family, and what lead her to start Lovevery. She discusses the extensive research behind each product sold at Lovevery, how learning and mental development are essential to the brand's products, and why offering a subscription model makes sense for the company.
2020-07-1419 minTotal Retail TalksWhy Card-Linking Technology is Key to Customer LoyaltyIn episode 254 of Total Retail Talks, Digital Content Manager Kristina Stidham interviews Editor-in-Chief Joe Keenan about Total Retail's recent research report, Customer Loyalty in a Fragmented Retail Market: How retailers can leverage data to create long-term relationships with their customers." The report was sponsored by Fidel API. Listen in as Keenan discusses the report, which…
2020-07-0207 min
Women In Retail TalksSimple Health's CEO on How COVID-19 is Reshaping the Birth Control LandscapeIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Manager Kristina Stidham interviews Carrie SiuButt, CEO of Simple Health, an online birth control prescriber. SiuButt explains the ways that the coronavirus pandemic has disrupted women’s health, how Simple Health has experienced a huge increase in online birth control orders during the crisis, and the other trends she's seeing in this sector.
2020-06-3022 min
Women In Retail TalksHow Rothy's is Uniting Brands and Fueling COVID Relief EffortsIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Manager Kristina Stidham interviews Saskia van Gendt, head of sustainability at Rothy's, a women’s shoe and bag brand known for its sustainable knit fabric that’s made from recycled bottles. van Gendt shares how and why Rothy's launched the Open Innovation Coalition, and what the program has been able to achieve so far.
2020-05-2627 min
Women In Retail TalksLIVELY Founder and CEO on Putting Brand Values First, Developing 'Leisurée,' and MoreIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Manager Kristina Stidham interviews Michelle Cordeiro Grant, founder and CEO of LIVELY, the direct-to-consumer bra company that blends high style with everyday comfort.
2020-05-0521 min
Women In Retail TalksSperry's Global Brand President on Managing and Motivating Her Remote TeamThis episode of Women in Retail Talks features a session from our recent Women in Retail Virtual Exchange. During the two-day virtual event, Women in Retail Leadership Circle's Digital Content Manager Kristina Stidham interviewed Joelle Grunberg, global brand president at Sperry, a Wolverine Worldwide brand know for its iconic boat shoe.
2020-04-0717 min
Women In Retail TalksHoney Cloudz Founder on Developing Products for Women, and Tips for Running a StartupIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Manager Kristina Stidham interviews Angela Kornaś, founder of Honey Cloudz, the bra insert company solving the issue of moving, bunching bra inserts with patented stay-put technology.
2020-02-1827 min
Women In Retail TalksThePureBag Mother-Daughter Team on Gym and Travel Health, Educating Consumers, and MoreIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Manager Kristina Stidham talks with mother-daughter duo Lori Gildea and Jessica Gildea of ThePureBag. Listen in as Lori, founder and chief lifestyle officer, and Jessica, director of marketing and PR, discuss their line of hypo-microbial bags and accessories designed to keep you safe from germ exposure at the gym, day-to-day activities and travel.
2020-02-1121 min
Women In Retail TalksAuthor and Retail Expert Miya Knights on Giving Brick-and-Mortar Stores a Digital MakeoverIn this episode of Women in Retail Talks, Digital Content Manager Kristina Stidham interviews Miya Knights, co-author of "Omnichannel Retail: How to build winning stores in a digital world." Knights is also the head of industry insight at Eagle Eye, a leading SaaS technology company.
2020-02-0431 min
Women In Retail TalksWhym Co-Founders on Conversational Commerce, Supporting Women-Owned Businesses, and MoreIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Digital Content Manager Kristina Stidham interviews Kelly Nyland, founder and chief executive officer, and Rhenee Bartlett, co-founder and chief operating officer, of Whym, a female-centered, first-of-its-kind conversational commerce boutique.
2020-01-2833 min
Women In Retail TalksHarry & David CMO Michelle Farabaugh on the Refresh of 100-Year-Old Brand Wolferman's BakeryIn this episode of Women in Retail Talks, Associate Content Editor Kristina Stidham speaks with Michelle Farabaugh, chief marketing officer at Harry & David, a gourmet food gifting and sharing brand that’s part of the 1-800-Flowers.com family of brands. Listen in as Farabaugh…
2019-11-0114 min
Total Retail TalksHow Top Retailers Are Using and Investing in TechnologyIn this special episode of Total Retail Talks, Total Retail's Joe Keenan and Kristina Stidham discuss the key findings and insights revealed in Total Retail's 2019 Retail Technology Report, produced in conjunction with Arm Treasure Data, an enterprise customer data platform. The survey was designed to get a better understanding of retailers current usage of…
2019-08-2908 minWomen In Retail TalksThe Collective Child's Founder and CEO on the Evolution of Memberships in Luxury RetailIn this episode of Women in Retail Talks, WIRLC Associate Content Editor Kristina Stidham chats with Sandra Makarem, founder and CEO of The Collective Child, a personal styling platform and subscription box service for luxury childrenswear. Listen in as Makarem shares her career background and why she founded The Collective Child (hint: no other subscription…
2019-08-2713 minWomen In Retail TalksThe NPD Group's CEO Karyn Schoenbart on Combatting Impostor SyndromeIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Associate Content Editor Kristina Stidham interviews Karyn Schoenbart , CEO of The NPD Group, a global provider of information and advisory services to many of the world’s leading brands. Schoenbart is also author of the book "Mom.B.A.: Essential Business Advice From One Generation to the Next." Listen…
2019-07-2316 minWomen In Retail TalksSO MAJOR's CEO on the Limitless Opportunities of Pop-Up ShopsIn this episode of Women in Retail Talks, Women in Retail Leadership Circle Associate Content Editor Kristina Stidham speaks with Jan Croatt, CEO and founder of Winston Retail and SO MAJOR, an exclusive series of pop-up shopping events around the country. Listen in as Croatt discusses SO MAJOR’s event themes and products; the types of brands…
2019-07-1622 minWomen In Retail TalksAmazon Leader on the Importance of Diversity and Inclusion in RetailIn this episode of Women in Retail Talks, Associate Content Editor Kristina Stidham interviews Kirsten Mitchell, senior program manager, inclusion and diversity at Amazon World Wide Customer Service. This episode was recorded at last month's IRCE @RetailX conference. Mitchell discusses how her position influences diversity and inclusion (D&I) at Amazon, how D&I improves team performance and collaboration, and why creating a comfortable and safe environment for employees and customers is critical for retail brands.
2019-07-0913 minWomen In Retail TalksFlora Delaney's 7 Timeless Principles of Retail Success, And How to Achieve ThemIn this episode of Women in Retail Talks, Associate Editor Kristina Stidham talks with Flora Delaney, president of Delaney Consulting and author of the new book, Retail The Second-Oldest Profession. Listen in as Delaney identifies seven timeless principles of retail success, corresponding action items that retailers can implement in day-to-day business to fulfill these principles, and shares…
2019-07-0224 minWomen In Retail TalksHow Marketers Can Get Back to Brand Strategy With EmarsysIn this episode of Women in Retail Talks, Associate Content Editor Kristina Stidham interviews Courtney Shaffer Lovold, client success director at Emarsys, a marketing automation, personalization, and data management platform. Listen in as Lovold discusses how retail marketers can use technology to achieve personalization at scale, how Emarsys’ artificial intelligence-enabled platform can help marketers get back…
2019-06-1814 minWomen In Retail TalksImproving Store Operations With Retail ZiplineIn this episode of Women in Retail Talks, Associate Content Editor Kristina Stidham interviews Melissa Wong, co-founder and CEO of Retail Zipline, a store communications and task management solution for brick-and-mortar retailers. Listen in as Wong discusses the importance of internal communications for improved employee performance, how Retail Zipline provides an easy-to-use and personalized solution for…
2019-06-1109 minWomen In Retail TalksHow Vince Achieves Customer Centricity With Help From Partner CustoraIn this episode of Women in Retail Talks, Associate Content Editor Kristina Stidham interviews Mary Grace Tifft, enterprise sales director at Custora, and Stacey Fierstein, senior director of global marketing at Vince. Listen in as they discuss how Custora uses data to identify a single view of the customer, the success that fashion brand Vince has…
2019-06-0407 minWomen In Retail TalksAfterpay Drives Customer Acquisition for RetailersIn this episode of Women in Retail Talks, Associate Content Editor Kristina Stidham speaks with Melissa Davis, chief revenue officer at Afterpay, an installment payment product that integrates with retailers to divide the price of a product into four equal payment installments. Listen in as they discuss how Afterpay addresses new consumer payment preferences, the…
2019-05-2806 minWomen In Retail TalksPlanetMotherhood Celebrates Moms Every Day on ZulilyIn this episode of Women in Retail Talks, Kristina Stidham, associate content editor at Women in Retail Leadership Circle, speaks with Debbi Schulman and Ariella Weitzman, the mother-daughter duo running PlanetMotherhood, a maternity apparel brand offering stylish, comfortable and fabulous maternity clothing at great prices. PlanetMotherhood products are sold at department stores, big-box retailers and…
2019-05-0713 min