Shows
The Viking Chats: navigating the choppy waters of property, technology and businessAI: Get onboard or get left behind with Mal McCallion of ModelPropIn this razor-sharp episode of The Viking Chats, Kristjan Byfield sits down with one of PropTech’s original pioneers—Mal McCallion—to unpack the message every UK letting agent, estate agent and landlord needs to hear:AI isn’t coming. It’s already here.And if you’re not on board? You’re at risk of being left behind.🧠 From PrimeLocation to Prophetic PredictionsWith 24+ years in property and tech, Mal’s résumé reads like a PropTech hall of fame: launching PrimeLocation, rolling out Zoopla, and building tools for Th...2025-05-231h 08The Viking Chats: navigating the choppy waters of property, technology and businessbase turns 21- the memories, the adventures and what's next with An DeckersIn this special anniversary edition of The Viking Chats, Kristjan is joined by his "work wife" and Base Property (and The Depositary) co-founder An Deckers to celebrate a huge milestone—21 years of running one of London’s most distinctive and award-winning independent lettings agencies.Expect laughter, honesty, a little nostalgia, and a masterclass in how to build a values-led business that puts people first—from tenants and landlords to the team that makes it all possible.🏗️ From Back Bedrooms to Best in ClassThis episode isn’t just a trip down memory lane—it’s a candid b...2025-05-2347 minThe Viking Chats: navigating the choppy waters of property, technology and businessAI, Authenticity & Agency: A Proptech Deep Dive with Toby MartinIn this powerful episode of The Viking Chats, Kristjan Byfield is joined by the sharp, funny, and endlessly insightful Toby Martin—a former agent turned consultant who’s on a mission to help agencies thrive in a tech-powered world.This episode isn’t just about AI—it’s about how you, your team, and your business can stay ahead of the curve, remain unmistakably human, and stop sounding like every other agent in town.🚀 AI: The New Industrial Revolution?Kristjan opens with a bold claim: AI is our generation’s Industrial Revolution—and...2025-05-2356 minThe Viking Chats: navigating the choppy waters of property, technology and businessInventories, AI & Industry Evolution — with Nick Lyons of No Letting Go & KapturIn this episode of The Viking Chats, Kristjan Byfield welcomes Nick Lyons, founder of No Letting Go and Kaptur Software, to dive deep into the evolution of the inventory sector—and how technology, AI, and data are reshaping it for agents, landlords, and property managers across the UK.🚀 From early dictaphones and manually edited Word docs to a national franchise network processing 10,000 reports a month and a platform producing 300,000+ compliance inspections annually, Nick shares how he turned a scrappy startup into the UK’s largest inventory provider—all built on three core values: reliability, accountability, and consisten...2025-05-161h 11The Viking Chats: navigating the choppy waters of property, technology and businessGame of Homes: Winning in a Tech-Driven Market with Simon WhaleHold onto your helmets, Vikings — in this latest voyage across the turbulent seas of property, technology and business, Kristjan Byfield welcomes a true industry legend (or should we say lovable rogue?): Simon Whale, known for his time at Reapit, his antics with Kerfuffle, and for generally causing "productive chaos" in the world of PropTech and estate agency.In this epic chat, Kristjan and Simon dive deep into the fast-evolving landscape of property technology and what it really means for modern estate and letting agents. No corporate spin here — just honest, practical insi...2025-04-291h 16The Viking Chats: navigating the choppy waters of property, technology and business“STOP BEING BORING!" Why Creativity, Storytelling & Brand Personality Are Your Secret SuperpowersAre you stuck in a loop of “free valuations”, “stunning homes”, and “professional photography”? Do your marketing materials look suspiciously like your competitors’? Then buckle up, because this episode of Viking Chat might just blow the doors off your agency's entire approach to branding.This week, Kristjan Byfield – industry troublemaker and Base Property founder – is joined by the ever-creative Tom Durrant, CEO of DCTR (formerly known as Dr. Photo). What starts as a friendly chat about creativity quickly becomes a full-throttle, no-holds-barred deep dive into why most estate agency branding is flat, forgettable, and dangerously dull2025-04-231h 10The Viking Chats: navigating the choppy waters of property, technology and businessBehind the Curtain of Compliance, Complaints & Change in the PRS with Tim Frome of Hamilton FraserIn this powerhouse episode of Viking Chat, industry trailblazer Kristjan Byfield sits down with Tim Frome, legal and compliance heavyweight from Hamilton Fraser, for a deep dive into the ever-evolving landscape of the private rented sector (PRS). Buckle up for a fast-paced, insight-rich ride through the trends, tensions, and tectonic shifts affecting agents, landlords, and tenants alike.Tim unpacks Hamilton Fraser’s 2024 annual report—a digital-first, data-driven, interactive document that’s setting new standards for how compliance can be communicated. From the increasing importance of alternative deposits to the dramatic rise in complaints (up 20% year-on-year and 44% over two ye...2025-04-231h 11The Viking Chats: navigating the choppy waters of property, technology and businessThe Importance of the process with Vicky BibirisIn this engaging episode of The Viking Chats, Kristjan Byfield—co-founder of The Depositary and self-proclaimed industry innovator—sits down with the brilliant Vicky Bibiris, Managing Director at award-winning agency Location Location, to explore one of the most underappreciated yet transformative elements of running a successful agency: process.Let’s face it—“process” doesn’t always sound exciting. But as Kristjan and Vicky reveal in this thought-provoking conversation, getting your processes right is the bedrock of consistent, scalable, and exceptional service in the property sector.🧩 Why Process Matters Vicky passionately unpacks why havin...2025-04-041h 02The Viking Chats: navigating the choppy waters of property, technology and businessBeyond transactions: Can proptech make agents more human?In this powerful first episode of our new conversation series, Kristjan Byfield—co-founder of The Depositary & base property specilaists—sits down with Sian Metcalfe, Operations Director at Inventory Base, to unpack a fascinating and timely question: Can property technology (PropTech) actually help estate agents become more human?Too often, PropTech is dismissed as cold or impersonal—seen as a digital wedge between agents and their clients. But what if the opposite were true?💡 Reframing PropTech Sian flips the script on the traditional narrative, arguing that PropTech isn’t about replacing people—it’s about freeing...2025-04-0443 min
Property Pulse with the Two RussellsProperty Pulse with Kristjan Byfield and the Two RussellsThis time the Two Russells victim is the most irrepressible, charismatic, authentic and popular Viking you will ever meet.Yes, Kristjan Byfield tells us about pressure, vodka and dreams at Stowe School (which he attended with Superman by the way) and how he and An Deckers have flourished as one of the most enduring partnerships in the property industry.Plus, failure and success as our regular themes.2025-02-2846 min
Listen Up Landlords podcastEpisode 48 – A Christmas SpecialIn this episode of Listen Up Landlords, presenters NRLA Chief Executive Ben Beadle and landlord Richard Blanco welcome a panel of guests to look back over the last 12 months and ahead to 2025. It has been a year of change, with a new Government bringing forward new legislation in the form of the Renters’ Rights Bill with new minimum EPC ratings also on the cards for landlords going forward. The supply crisis blighting the private rented sector continues, with 21 households competing for every home advertised to let, and rents rising as a result. To un...2024-12-1837 min
EAM: Estate Agency Mastery with Chris BucklerEpisode 25 - Estate Agency Mastery with Krisyjan ByfieldEstate Agency Mastery: Authenticity, Automation, and the Power of "No" with Kristjan Byfield
Welcome to another episode of *Estate Agency Mastery*, where we unlock the secrets of success in the property industry. In this episode, we're joined by Kristjan Byfield, a seasoned expert with over 20 years of experience in the estate agency world. Kristjan shares insights from his journey as a long-time agent, a business owner, and a tech innovator in the lettings industry.
In this fast-paced conversation, we discuss three powerful strategies that any estate agent—whether you're in Birmingham, Belfast, or Bognor Regis—can apply to their busi...2024-11-0720 min
Good Landlording#4: Tips for signing up with letting agentsIn this week's episode of Good Landlording, Suzanne Smith and Richard Jackson discuss tips to help landlords understand what to look out for in the contract with letting agents, so they know how to strike a fair deal when signing up with them
This is a practical episode that not only gives the perspective of letting agents, but also explores the experience that landlords have when dealing with agents, the ins and outs of the different services letting agents provide, what to look out for in the agency agreement, and what protection landlords have under the law.
It's is the s...2024-05-0130 min
Let's Talk LetsMy Life in Lettings - With The Viking, Kristjan Byfield (Let's Talk Lets)We are back with another episode in our mini series 'My Life in Lettings', joined this time with The Viking Kristjan Byfield. He joins Heidi as they speak about his journey from acting to founding both Base Property Specialists and The Depository.
This episode explores the highs and lows of Kristjan's career, how him and his business partner came up with the idea of The Depository and what is coming up next for him. As the first male on the My Life in Lettings mini series, we also touch on the Woman in Property event that both H...2024-04-2438 min
Opening The Gates To More ListingsEpisode 109: Kristjan ByfieldToday's guest is the co-founder of Base and The Depositary.
He is well known as 'The Viking' and I can't quite believe it took me this long to get him on the podcast.
One of the nicest guys you could meet, he is passionate about transforming the way agents, landlords, and tenants manage and interact on all tenancy security deposit matters, using cutting-edge technology and best practices.
With over 21 years experience in the London real estate market, he has won multiple awards and recognitions f...2024-04-181h 00
What's the Kerfuffle?Sophie Lang - Growing your estate agency business through acquisitionGrowing your estate agency business through acquisition is the dream for many and yet there are the practical challenges that need to be considered. In this informative podcast Sophie Lang FARLA LLB gives us the inside track on how she and her business partner Rhiannon Llewellyn - FARLA have grown Lang Llewellyn & Co over the the past year or so.
Special shout outs to
👍👍Lucy Noonan
💷PayProp
🌶️🌶️🫚 Angharad Trueman - FARLA President Elect ARLA Propertymark Natalie Barton Toby Martin MARLA David Votta P.P.A.R.L.A Katie Fitzgerald AssocRICS FARLA MNAEA Megan Eigh...2024-02-051h 00
Pass the SyrupDid Rightmove’s Boxing Day stampede live up to its billing?In today’s episode guests discuss some of their pet hates in agency, including misguided consumers, repeatedly receiving leads from particular portals that present as lead, but never materialise, and repeat offender tyre kickers. They also get stuck into Rightmove’s Boxing Day marketing tactics, and Kristjan Byfield, of Base Property Services, discusses the Valentines window display that caused so much controversy, and how he and his business partner worked through such a difficult period.
As always, funny stories are shared along with contributions from Sam Offley of Agents Together, and Chris Watkins make his regula...2024-01-1553 minPass the SyrupStamp duty reform, the state of the lettings market, and the truth about sales transaction volumesIn today’s episode the guests discuss the need for stamp duty reform and the impact the lack of housing stock is having on families. They also pick apart why the lettings market is experiencing such extreme conditions around the country, and discuss the truth behind the transaction numbers recently reported by HMRC.
Ben is joined by Rowan Waller, SJ Taylor and Kristjan Byfield, who also talk about great agents they’ve worked with, what agents could be doing to win in the current mark, and finally offer some exceptional advice to a mystery guest.
2024-01-041h 31
Moving Home with CharlieLandlords react to video on Section 21 tenant evictionsYesterday's video with Lettings Agent Kristjan Byfield https://youtube.com/live/kS2GB_f7OeI?feature=shareWatch the video of this podcast here: https://youtube.com/live/GhatZA-XJZsFind Kristjan on X https://x.com/kristjanbyfieldMy website and links https://mhwc.co.uk/Support the showFollow me on X for daily updates: https://x.com/moving_charlie Talk to my hand picked conveyancing partners here: https://mhwc.co.uk/conveyancingCheck out our national property listings on bestagent.co.uk if you're...2023-10-1712 minMoving Home with CharlieAre No Fault Evictions ok? Charlie chats with lettings legend Kristjan ByfieldCharlie thinks Landlords shouldn't be able to move tenants out unexpectedly for their own financial convenience, and supports the abolition of Section 21 evictions. Watch the video of this podcast here: https://youtube.com/live/kS2GB_f7OeIKristjan Byfield is the owner of Base Property Services, estate agent and lettings specialists in Shoreditch in London. He's also the founder of The Depositary, a tech platform that speeds up the process of returning tenant's deposits by 50% when tenants move out. https://twitter.com/KristjanByfieldCharities 'concerned' over lack of progress with Renters Reform...2023-10-1658 min
The PropTech Growth PodcastKristjan Byfield, Co-founder at The DepositaryToday your hosts Rich Wynn and Rebecca Nixon are joined by the one and only Kristjan Byfield.What Kristjan doesn't know about PropTech could fill a teaspoon. 🥄We cover:🏛 What's happening in government and how it's affecting our sector🏠 Housing: who is responsible and what needs to change?🎯 PropTech value propositions and how to deliver them😎 When it's appropriate to push a personal brand...and loads more!Don't miss out: listen today on...Apple Podcasts: ...2023-05-0338 min
Making Video Your BusinessE16 - Kristjan Byfield: Co-Founder of Base Property Specialists.In this episode, Chris sits down with Kristjan Byfield, Co Founder of Base Property Specialists.
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Making Video Your Business is the show where you can find out first hand from video and business professionals why video content is vital for your business.
Video Version;
YouTube - https://tinyurl.com/3czx48pv
Get In Touch;
Instagram - https://tinyurl.com/zc3xpeun
TikTok - https://tinyurl.com/4ssytuz5
Facebook -https://tinyurl...2023-04-1425 min
What's the Kerfuffle?Kerfuffle Podcast Live!In this live episode of the podcast we tackle the Boomin story and discuss whether or not they could have done something different. We also talk about the fantastic work that Agents Together have done and are continuing to do. We talk about industry redundancies, how estate agency owners are planning the next few months ahead. A much more lively debate that we first anticipated with plenty of guest contributions from Tom Mcgee, Sarah Edmundson, Megan Eighteen, Matt Baldock, Kristjan Byfield, Graham Wilson, Stephen Brown, Chris Watkin and more.
To find out more about the work that...2022-11-061h 06
The Home StretchKristjan Byfield: The Viking of LettingsOn today's episode, Kristjan Byfield, Co-Founder at base property specialists joined Iain McKenzie to discuss his journey into lettings. Including his recent ESTAS success, being shown how NOT to run an agency and the future of his automation company - The Depositary. Book a demo here >> www.thedepositary.com.2022-11-0229 min
The Legislate Podcast49: What it takes to build a leading property business with Kristjan Byfield from the DepositaryIn this episode, Legislate meets Kristjan Byfield, director of Base Property Specialists, co-founder of The Depositary and company director of Jack Property Maintenance. Kristjan shares how he built his property businesses and why contracts always need to be tailored to your specific situation.Learn more about The DepositaryLearn more about LegislateRead the transcript2022-07-0617 min
The Legislate Podcast49: What it takes to build a leading property business with Kristjan Byfield from the DepositaryIn this episode, Legislate meets Kristjan Byfield, director of Base Property Specialists, co-founder of The Depositary and company director of Jack Property Maintenance. Kristjan shares how he built his property businesses and why contracts always need to be tailored to your specific situation.Learn more about The DepositaryLearn more about LegislateRead the transcript2022-07-0617 minWhat's the Kerfuffle?Ep 18, S2 - Almost Live Aid - Kristjan Byfield and Agents Here To HelpSimon Whale and David Mintz present your favourite property podcast where we almost went live for a few beautiful seconds of technological awesomeness. Guest on our show today is Kristjan Byfield of Base Property, The Depository who updates us on the collective Agents Here To Help initiative that recently launched. We talk portals, social media, staff engagement, the new generation of Proptech, Proptech ROI, Virtual Tours and a host of live content on a range of property topics by the industry's most dedicated agents and suppliers.. and much, much more!2022-06-0659 min
Newsagent by GoodlordHow technical transformation is impacting agents with Kristjan ByfieldIn this recording of our second State of the Lettings Industry webinar, Kristjan Byfield, the co-founder of The Depository, joins Oli Sherlock, Director of Insurance at Goodlord, to discuss how the pandemic has accelerated the adoption of technology in the lettings industry and beyond - exemplified by the move towards remote work, which is lessening the importance of location for tenants.Download the State of the Lettings Industry Report free now at goodlord.co/newagent Hosted on Acast. See acast.com/privacy for more information.2021-11-111h 08
World Class Real Estate#84 with Kristjan Byfield of Base Property Specialists & The DepositaryToday’s guest set up his own estate agent in 2004 at the age of 24.
Since then he's worked in partnership to develop the company and services they offer. He’s built a property company with an excellent reputation for its customer service and industry knowledge with the aim of being the one place their clients go to service all their property needs. More recently he’s turned his affections to developing USEFUL proptech in efforts to save time and create efficiencies with the tenancy process.
Co-Founder at base property specialists & The Depositary, he sits on the Bo...2021-03-091h 09
Business Growth ExecutionGrowth Execution Podcast #0309 - Kristjan Byfield, The DepositaryThis week I'm joined by Kristjan Byfield, Co-Founder and Director at Base Property Specialists and The Depositary. He made the tangential move from the world of acting, via letting agency to now technology entrepreneur. We spoke about Debt-funding your launch, Fundamentally changing the world of property rentals and What happens when your future co-founder doesn't initially seem to like you much.2021-01-2326 min
The Estate Agents PodcastEpisode 66 - Kristjan Byfield Uniting Agents Across the CountryThis week we speak to Kristjan Byfield of Base Property Specialists and The Depositary fame, who has been on a mission to get estate agents to unite across the length and breadth of the country with his 'Agents here to help' initiative.2020-04-2320 min
The LM ExperienceThe Guest Spot - Kristjan Byfield of Base Property & Dan Fells of Fells New ForestEpisode 46 of The LM Experience takes us into the world of Lettings and Estate Agency!
We're got good perspectives from the London and Rural Market - from Kristjan Byfield in London of Base Property and The Depositary and Dan Fells of Fells New Forest in the New Forest!
Hear about their respective careers and plans for their businesses - you can follow them both on Twitter - @KristjanByfield - @FellsNewForest
If you'd like to appear in a future episode....contact us!
2020-03-0300 min
The PropShowEpisode 25On episode 25, the guys chat with special guests Graham Lock and Kristjan Byfield!2019-08-0939 min