Shows
The UX Consultants LoungeSteve Portigal and Justin Dauer - Solo, Together: How Two Independent UX Consultants are CollaboratingIn this episode, Kyle sits down with two UX industry veterans who are trying something new: Steve Portigal and Justin Dauer have announced a unique collaboration that allows them to work together while maintaining their independent practices.Steve Portigal has been running Portigal Consulting for over two decades, is the author of "Interviewing Users" and "Doorbells, Danger and Dead Batteries," and is a familiar face at conferences worldwide. Justin Dauer is the founder of Anomali by Design, author of "Creative Culture" and "In Fulfillment," and focuses on design leadership and building healthy creative environments.We...2025-08-111h 18
The UX Consultants LoungeSusan Mercer - A Former Client's PerspectiveIn this episode of The UX Consultants Lounge, Kyle welcomes her first-ever client into the Lounge: Susan Mercer. With over 30 years of experience in digital technology—including roles in UI design, product management, and UX research leadership—Susan brings a rare and candid perspective on what it’s really like to hire and work with UX consultants.Kyle and Susan share their history of collaborating on two major projects, including one of the largest diary studies Kyle has ever led. From there, they dive into what clients think during the procurement process, how proposals get evaluated, what builds...2025-07-211h 01
UserExperience.org19. Kyle Soucy: Founder of UsableInterface.com pt. 2Kyle Soucy is the Founding Principal of UsableInterface.com.In the second part of our conversation, I asked Kyle about the role of AI in UX research, especially when it comes to creating journey maps and personas. She shared key takeaways from her recent talk at the UXPA conference, where she emphasized that AI should be seen as a tool to enhance—not replace—human insight. We also explored projective techniques, which Kyle uses to surface deeper user needs and emotions during research. She explained why these methods are so powerful and gave examples of how they can...2025-07-0926 minUserExperience.org18. Kyle Soucy: Founder of UsableInterface.com pt. 1Kyle Soucy is the Founding Principal of UsableInterface.com, a UX research consultancy specializing in qualitative user research and usability testing for major clients like Comcast, HP, and Pfizer. With over 25 years of experience, she has helped design intuitive interfaces for a wide range of products. Kyle has held leadership roles in UX communities, including founding the NH UXPA and chairing PhillyCHI, and is currently the Career Center Lead for the IA Conference. She is a frequent speaker and guest lecturer, with recordings of her talks available on Woman Talk Design. Kyle also hosts The UX Consultants Lounge podcast...2025-07-0930 min
Lift Up Connections with Christine PerfettiBlending UX Consulting with a Mission-Driven Passion Project: Christine Perfetti on The UX Consultants’ LoungeThis week, I’m doing something a little different. I am the one in the interview seat.
I am excited to share my recent conversation with longtime friend and UX pioneer Kyle Soucy on her brilliant podcast, The UX Consultants’ Lounge.
In this personal episode, Kyle and I explore how my two-decade UX consulting career laid the groundwork for Lift Up Connections to support mid- and senior-level women at career and life inflection points.
We discuss the fears and freedom of reinventing your path, why community is essential in uncertain times, and what it m...2025-07-031h 18
The UX Consultants LoungeDan Brown - From EightShapes to Curious Squid: Building, Closing, and Reimagining a UX ConsultancyIn this episode of The UX Consulting Lounge, host Kyle Soucy sits down with longtime friend and industry leader Dan Brown to explore the evolution of his consulting journey—from co-founding the beloved UX agency EightShapes to launching his solo consultancy, Curious Squid.Together, they dive into:The origin story and 18-year legacy of EightShapesWhy Dan and his co-founder Nathan Curtis ultimately decided to close the agencyThe emotional and operational realities of hiring employees as a small consultancyHow Dan approached building Curious Squid, his new independent consultancy The mindset shift from running a team to going sol...2025-06-301h 02
UX IRLGearing up for IAC25 The Information Architecture Conference (IAC) recently wrapped up May 3rd, and we’ve got the inside scoop from the folks running what continues to be one of our favorite conferences. We spoke with Ashley Brewer, IAC25 co-chair, and Kyle Soucy, Career Center coordinator, on what to expect prior to the conference, why gathering in-person is critical in 2025, and how first-time attendees make the most of their experience. Watch the recording: https://www.youtube.com/live/LZBL5wtHqMk?si=j5qhFdotW44hH319 Join our livestream on YouTube and Twitch every month. We’d love to hear...2025-05-0849 min
The UX Consultants LoungeChristine Perfetti - Blending UX Consulting with a Mission-Driven Passion ProjectIn this episode of The UX Consulting Lounge, host Kyle Soucy reconnects with long-time friend and UX veteran Christine Perfetti for a deeply honest and inspiring conversation about career reinvention, self-worth, and the power of authentic connection.After decades of success in the UX world—most recently through her consultancy, Perfetti Media—Christine found herself at a professional and personal crossroads. Instead of staying the course, she decided to explore something new: a passion project called Lift Up Connections, where she brings women together in small cohorts to help them navigate career and life inflection points with clar...2025-04-011h 17
Locked On Canucks - Daily Podcast On The Vancouver Canuckswho the puck is Vittorio Mancini on the Canucks?Is it Victor? Or Victorino? Anyways, I'm impressed and looking forward to his progress here with the Vancouver Canucks. Kind of makes me stomach the Carson Soucy trade a bit more. Vittorio or Victor Mancini is really cool. But also, allows us to hope again that the Playoffs are a thing ASAP so that guys like him and Pettersson and Willander can gain experience. Again, in a world far-far-far away...but close as well, we won the J.T. Mille...2025-03-1337 minLocked On Canucks - Daily Podcast On The Vancouver CanucksCanucks TRADE Carson Soucy to the Rangers for a 3rd Round PickIt was nice knowing you.... Carson Soucy of the New York Rangers was just acquired in a trade involving your Vancouver Canucks... Wait did that make sense. Anyways,let's talk about it and more of what y'all have to say on this episode of Locked On Canucks. Join Kyle's Discord: https://discord.gg/am9vJJPqej Follow & Subscribe on all Podcast platforms… 🎧 https://link.chtbl.com/LOCanucks?sid=... Support Us By Supporting Our Sponsors!2025-03-0717 minLocked On Canucks - Daily Podcast On The Vancouver CanucksCanucks NOT HAPPY with offers for Brock Boeser...Look around... Too many contenders and pretenders and not enough availability. That means, Brock Boeser should look like Gretzky or Ovechkin in the market, but will he? Eh, this is the tarrific world we live in. Anyways, let's talk about the Vancouver Canucks before the trade deadline and the whole Pius Suter, Brock Boeser, Carson Soucy and Forbert thing. Join Kyle's Discord: https://discord.gg/am9vJJPqej Follow & Subscribe on all Podcast platforms… 🎧 htt...2025-03-0634 min
ScuttlePuck NHL Hockey PodcastEpisode Norm Ullman (490): Seth Jones to Florida. Will Any Trades Be Left for Deadline Day?Seth Jones was traded by the Blackhawks Saturday in one of the bigger moves so far in the lead up to the trade deadline. Will there be anything left for deadline day? The Oilers broke a 5 game losing streak while the Jets had their 11 game winning streak come to an end. Listen Here: Apple Podcasts Direct MP3 iHeart Radio Title Player Norm Ullman - 490 Goals News 6 Trades this week Seth Jones Trade Jones plus 2026 4th to Florida for Spencer Knight and 2026 1st, protected to Chicago. Chicago retained $2,500,000 Oilers break 5 game losi...2025-03-021h 12
The UX Consultants LoungeLisa Bragg - The Art of Purposeful Self-Promotion: Being a Signal Through the NoiseIn this engaging episode of The UX Consultants Lounge, host Kyle Soucy sits down with Lisa Bragg, an expert in strategic self-promotion and the author of "Bragging Rights: How to Talk about Your Work Using Purposeful Self-Promotion." Together, they explore the nuanced art of self-promotion that doesn't just add to the noise but acts as a clear signal, bringing value and visibility to your work. Whether you're a UX consultant or in any field where self-promotion feels a bit icky, this episode offers practical advice and thoughtful insights to help you share your accomplishments confidently and effectively.2025-02-1957 minLocked On Canucks - Daily Podcast On The Vancouver CanucksThe Hughes injury talk the Canucks have to haveVancouver Canucks fans have been pleading for this team to get tougher. And with Quinn dealing with injury after injury, it’s safe to say that his protection is in need of policing. Especially with the playoffs in a couple of months. Let’s talk about team toughness, keep Carson Soucy, the game against San Jose, the Marcus Pettersson contract and more about the 4 Nations tournament on the latest episode of Locked on Canucks. In other words, get well soon Quinn Hughes. 2025-02-0639 min
The UX Consultants LoungeTamara Adlin - The Power of AlignmentIn this episode of the UX Consultants Lounge, host Kyle Soucy speaks with Tamara Adlin, owner of Adlin, Inc., a consultancy specializing in helping early-stage startups and larger companies with product alignment and redesigns. They discuss her impressive career journey and her profound impact on the field of UX consulting. Tamara shares her experiences transitioning from a corporate role at Amazon to establishing her own consultancy, along with the lessons learned from a brief stint co-creating an agency.Key Topics Discussed:Challenges and Rewards of Specializing: Insights into the implications of specializing...2025-02-0356 min
The UX Consultants LoungeErika Hall and Mike Monteiro - Consulting with Backbone: Authenticity, Humanity, and the Value of Hard TruthsIn this episode of The UX Consultants Lounge, host Kyle Soucy sits down with two legendary figures in the UX and design consulting world: Erika Hall and Mike Monteiro, co-founders of Mule Design. Known for their honesty, wit, and willingness to challenge the status quo, Erika and Mike bring decades of experience—and a few well-placed truth bombs—to this candid conversation about UX consulting.Key Topics Covered:The Origin of Mule Design: Why they chose the name Mule and how it represents their approach to c...2024-12-171h 03
The UX Consultants LoungeLynne Polischuik & Justin Davis - Navigating the Evolution of UX Consulting: Adapting to Industry ShiftsIn this episode of The UX Consultants Lounge, host Kyle Soucy welcomes Lynne Polischuik and Justin Davis, two seasoned UX consultants, to discuss the evolving landscape of UX consulting. From the challenges of today’s market to the exciting opportunities presented by AI and emerging work models, this episode dives deep into the current state of UX consulting and where it’s headed.At the top of this episode, Kyle shares a personal update about navigating the unexpected cancellation of a big project and the lessons she learned about asking for help, trusting her...2024-11-211h 18Locked On Canucks - Daily Podcast On The Vancouver CanucksJ.T. Miller BENCHED, but what about Myers & Soucy?The Vancouver Canucks continue with their brand of hockey so far this season...nothing but chaos. Beggsy and Bhawan break down the Canucks topsy turvy affair with the Nashville Predators, including the J.T. Miller benching & the biggest flaw with this team rearing it's ugly head once again. Also, can Rick Tocchet finally reward a couple of guys who deserve lineup promotions? Buy a shirt. Read a blog. Design a shirt: http://canucks.kylebhawan.com *not associated with Locked On*** Join Kyle's Discord: https://discord.gg/am9vJJPqej Follow & Subsc...2024-11-1830 min
The UX Consultants LoungeElizabeth Creighton - Scaling Your UX Consultancy: Newsletters, Courses, and DeliverablesIn this episode of the UX Consultants Lounge, host Kyle Soucy sits down with Elizabeth Creighton, the owner of Brazen, a consultancy that offers UX research and training services. Elizabeth shares great tips about scaling your UX consultancy through newsletters, online courses, and investing in deliverables. Plus, they discuss the emotional journey of having to pause your consulting practice in order to take a leave of absence and how to bounce back. Key Topics Covered:The Power of Newsletters: Elizabeth discusses how starting a newsletter helped her connect with clients, maintain visibility, a...2024-10-081h 05
The UX Consultants LoungeBecca Kennedy - From Academia to UX ConsultingIn this episode of the UX Consultants Lounge, host Kyle Soucy sits down with Becca Kennedy, the owner of Kennason, a UX consultancy that combines design research and content design services. With over 15 years in the industry and nearly a decade of running her own consultancy, Becca shares her insights and experiences in the world of UX consulting.What You’ll Learn:Becca’s Transition from Academia to UX Consulting: Becca discusses her journey from earning a PhD in Human Factors Psychology to becoming a successful UX consultant. She delves into how her...2024-08-261h 10
The UX Consultants LoungeKaren McGrane - Embracing Adaptability in UX ConsultingIn this episode, host Kyle Soucy is joined by Karen McGrane, a renowned UX consultant, to dive deep into the intricacies of UX consulting, running a consulting business, and adapting to industry changes. Karen shares her extensive experience, from starting and running multiple consulting firms to managing business downturns and shifting industry norms. Karen’s wealth of experience and candid reflections make this a must-listen for anyone in the UX consulting community!Key Points Discussed:Introduction to Autogram: Karen discusses her current consultancy, Autogram, which she started during the pandemic wit...2024-07-231h 08
The UX Consultants LoungeIntroduction: An Interview with Your Host, Kyle SoucyIn this special introductory episode, we get to know Kyle, the host of our UX Consultant Podcast. Celebrating her 20th year in business as an independent UX research consultant, Kyle shares her journey, the motivations behind starting this podcast, and what listeners can expect in future episodes. Joined by her children, Roger and Gabriel, Kyle answers some of the most frequently asked questions about her career, offering a personal and heartfelt look into her life as a consultant.Show Highlights:Introduction to Kyle (00:00:00) - Kyle introduces herself and her company, Usable Interface...2024-07-0240 min
The UX Consultants LoungeTrailer: Welcome to the UX Consultants LoungeLinks and Resources:Connect with Kyle on LinkedIn.Learn more about Kyle's UX Research consultancy, Usable Interface.Submit a question or story: Have a question or topic that you'd like us to cover in a future episode and/or want to share an anonymous consulting story? Submit your questions and stories. Don't want to miss an episode? Be sure to sign up for the podcast newsletter.Thanks for tuning in! Don’t forget to subscribe and leave a review on Apple Podcasts, Spotify, or your fa...2024-07-0101 min
Locked On Canucks - Daily Podcast On The Vancouver CanucksCanucks vs Oilers Game 4 Preview: Pickard Starts & Soucy SitsCarson Soucy will be missed. & His minutes have to be replaced by Quinn Hughes. That's just the truth. On today's episode, we talk about game four against the Oilers as your Vancouver Canucks look to take a 3-1 lead in the series in Edmonton. That would be so cool. Join Kyle's Discord: https://discord.gg/am9vJJPqej Support Us By Supporting Our Sponsors! Monopoly GO!Get in th...2024-05-1443 min
Locked On Canucks - Daily Podcast On The Vancouver CanucksSilovs is better than Grant Fuhr + Soucy & Zadorov attack McDavid + the Canucks vs Oilers RivalryThe Edmonton Oilers hate the Vancouver Canucks. And the Canucks are laughing at it. Anyways, we'll recap game three between the two clubs and touch on everything Arturs Silovs + chat about all the adjustments needed prior to game four. Also...Soucy has a hearing and is probably getting suspended. Warrented? I mean, sure, he should of slew footed him. By the way, Zadorov just got fined 5000 dollars for the cross check on McDavid and not the hit on Kane. Join...2024-05-1342 min
Locked On Canucks - Daily Podcast On The Vancouver CanucksThe Vancouver Canucks STOLE Carson Soucy + Demko's InjuryWIN TICKETS: Enter the contest for tickets to the game against the KINGS on the 25th of this month by Subscribing to this channel + to Kyle's discord: https://discord.gg/am9vJJPqej Unfortantely Thatcher Demko will be out for up to 2-4 weeks with an injury to some part of his body. That sucks. It really sucks. Luckily we have Carson Soucy holding it down and doing it with such poise and skill. In other words...I think we'll be fine. ...2024-03-1136 min
Locked On Canucks - Daily Podcast On The Vancouver CanucksHow the Vancouver Canucks can play hockey in JuneThere's a road map to success...the ultimate kind, for the Vancouver Canucks. After yesterday's performance against the Jets, it's become more clear that the Stanley Cup can actually be a reality. On today's episode, we chat about Quinn Hughes' hand in all this, Soucy's poise and Demko's health. Maybe we'll touch more and more on the Jets game last night. Enter the contest for tickets to the game against the KINGS on the 25th of this month by Subscribing to this channel + to K...2024-03-1029 min
Locked On Canucks - Daily Podcast On The Vancouver CanucksThe NHL's NEXT Jake GuentzelThe Vancouver Canucks don’t need to trade for Jake Guentzel because, they might already have the next Jake Guentzel on their team.
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On the latest episode of Locked on Canucks, Beggsy and Bhawan touch on whether Nils Hoglander could become the next version of Jake Guentzel for the Vancouver Canucks.
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They also dive deeper into Vasily Podkolzin’s potential with the Vancouver Canucks, and talk about how much trade value he might have on the market. Finally, they get into Carson Soucy’s return and debate who’s the better defender between him and Ian Cole.
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Enter th...2024-03-0536 min
Locked On Canucks - Daily Podcast On The Vancouver CanucksQuinn Hughes is a way better Captain than Brady TkachukNumbers don't lie. Quinn Hughes is better than Brady Tkachuk.As we get set to see the Senators and Canucks face off tonight in vancouver, the rivalry between our podcast and the sens fans grows which is something we live for.Months ago we heard the disrespect from the east calling our captain a little boy, soft and the wrong choice. Fast FWD to the now and you'd need a shovel to find Ottawa in the standings. But i thought your captain was that...2024-01-0236 min
Locked On Canucks - Daily Podcast On The Vancouver CanucksThe Vancouver Canucks are Lacking BiteThe Vancouver Canucks have been relatively injury-free this season.However, news recently broke that defenceman Carson Soucy will mix 6-8 weeks.Do they need to acquire a defenceman to replace him? And is Nikita Zadorov, who the Canucks have reportedly been interested in, that guy?On the latest episode of Locked On Canucks, Beggsy and Bhawan discuss whether the Canucks should target Zadorov, or old friend Chris Tanev. They also debate the Elias Pettersson contract situation, and “shout out” an expensive former Canuck in thei...2023-11-1733 min
Locked On Canucks - Daily Podcast On The Vancouver CanucksQuinn Hughes is the BEST player in the NHLThe Vancouver Canucks have been relatively injury-free this season.However, news recently broke that defenceman Carson Soucy will mix 6-8 weeks.Do they need to acquire a defenceman to replace him? And is Nikita Zadorov, who the Canucks have reportedly been interested in, that guy?On the latest episode of Locked On Canucks, Beggsy and Bhawan discuss whether the Canucks should target Zadorov, or old friend Chris Tanev. They also debate the Elias Pettersson contract situation, and “shout out” an expensive former Canuck in thei...2023-11-1633 min
Locked On Canucks - Daily Podcast On The Vancouver CanucksTRADING for Zadorov or Tanev? + Vancouver Canucks EXTENDING Elias Pettersson SOON?The Vancouver Canucks have been relatively injury-free this season.However, news recently broke that defenceman Carson Soucy will mix 6-8 weeks.Do they need to acquire a defenceman to replace him? And is Nikita Zadorov, who the Canucks have reportedly been interested in, that guy?On the latest episode of Locked On Canucks, Beggsy and Bhawan discuss whether the Canucks should target Zadorov, or old friend Chris Tanev. They also debate the Elias Pettersson contract situation, and “shout out” an expensive former Canuck in thei...2023-11-1533 min
Locked On Canucks - Daily Podcast On The Vancouver CanucksIan Cole & Carson Soucy? That's It? NEW Thoughts on the additions to the Vancouver Canucks BluelineEvery dayers know this, but Beggsy was flashing the “buyer beware” sign before the Canucks inked Carson Soucy to a three-year deal.On today’s episode of Locked On Canucks, we take a closer look at both Carson Soucy and Ian Cole to break down what exactly they bring to the Canucks. Have the additions been rightfully applauded, or are there warning signs with both players?Also, did you know that Soucy and Cole spent an entire season together as d-partners? We talk about that and whether that’s a possib...2023-07-1431 min
Locked On Canucks - Daily Podcast On The Vancouver CanucksVancouver Canucks Sign Carson Soucy + Ian Cole + Teddy Blueger at Start of NHL Free AgencyThe Vancouver Canucks Sign Carson Soucy + Ian Cole + Teddy Blueger at the start of NHL Free Agency.Thank you Economy?Or are the days gone of those dumb deals that get signed from this side of Canada. Speaking of which, Happy Canada Day and enjoy this episode of Locked on Canucks where the boys get together to talk bout July 1st & how the NHL is looking moving into what should be one interesting campaign. Follow us!https://twitter.com/kylebhawanhttps://twitter.com...2023-07-0231 min
Locked On Canucks - Daily Podcast On The Vancouver CanucksMichael McLeod or Scott Laughton? + Is Carson Soucy on the Vancouver Canucks RadarThe Vancouver Canucks still need a third line centre and another defencmen for this roster that is apparently all in to take the next step.On today's episode the boys talk about Seattle Kraken's D-Man Carson Soucy as an option + look at two centre ice men who could be acquired. Both Michael McLeod and Scott Laughton both fit the portfolio of a player the Canucks don't have down the middle and desperately need.Beggsy also touches on the player the Canucks should choose at #11 if available. I think his name is Dmitri Simashev....2023-06-2129 min
The Swashbuckling Ladies Debate SocietyMy Life Is Like Broken GlassSeason 4, Episode 4: “My Life Is Like Broken Glass” was written, directed and edited by Kyle Olson, our Producer and Sound Designer is that host with the most Ryan FitzPatrick. Our talent wrangler is that life of the party known as Brooke Underveith. Starring Amy Shaw as Zinnia, Anastasia Plumb as Saffron, Kara Gallo as Goldie, Shelly Trujillo as Bella, Krissy Lenz as Lady Voss and Christopher Soucy & Justin Kent as George & Marshall. Our theme song is written and performed by Hedley Knights and our interstitial music is ‘Intended Force’ by Kevin Macleod. Make sure to follow us on Instagram @OxAndHar...2022-11-2939 min
The Swashbuckling Ladies Debate SocietyDrop The BouillabaisseSeason Three, Episode Five: Drop The Bouillabaisse, was written, directed and edited by Kyle Olson, our Producer and Sound Designer is Ryan FitzPatrick. Our talent wrangler is Brooke Underveith!
Starring Amy Shaw as Zinnia, Anastasia Plumb as Saffron, Kara Gallo as Goldie, Ryan FitzPatrick as the Steward, Christopher Soucy as The Quartermaster, and Justin Kent not only Vicious Swaa but Tim Brule and also Virgil!
Our theme song is written and performed by Hedley Knights and our interstitial music is ‘Intended Force’ by Kevin Macleod. The Swashbuckling Ladies Debate Society is a Ox and Hare Medi...2021-11-0230 min
97 UX ThingsKyle Soucy - Research - Data Alone Does Not Create Empathy, Storytelling is KeyKyle Soucy discusses her chapter about how we can improve our research readouts by focusing on the presentation, not the report.2021-07-2026 min
Pipeline!Pipeline! - October 15, 2013 BroadcastLive Performance by Garrett Soucy2016-03-0500 min
Tent Talks by Chicago Camps202 - Kyle SoucyChicago Camps interviews Kyle Soucy, Founding Principal at Usable Interface. Kyle is a Speaker Mentor at Speaker Camp Boston on October 11th, 2014.
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About Kyle Soucy
Kyle Soucy (@kylesoucy) is the Founding Principal of Usable Interface (www.usableinterface.com), an independent UX consulting company specializing in user research and usability testing. Her industry diverse client list includes Comcast, Hewlett-Packard, Intuit Inc., McGraw-Hill, and Pfizer to name a few. She has spent the last 14 years helping create intuitive interfaces for a variety of different products, ranging from websites to touch screen devices.
Kyle...2014-09-2120 min
IA ConferenceUnmoderated Remote Usability Testing: Good or Evil?Unmoderated Remote Usability Testing: Good or Evil? (2011 Main Conference Talk) Speaker(s): Kyle Soucy
The post Unmoderated Remote Usability Testing: Good or Evil? appeared first on IA Conference.2011-09-2638 min
Boxes and Arrows PodcastProfessional IA and UX Organizations – How to Start and Run a Successful Local Group or ChapterDuring this session, Founder of Usable Interface, Kyle Soucy, and Senior User Experience Architect at FactSet Research Systems Inc, Nasir Barday share how to keep the momentum of a group going strong.2009-04-2400 min