Shows
Leveraging LeadershipFormer Chief of Staff Turned Founder & CEO: Helping Leaders and Chiefs of Staff Optimize WorkflowsLarissa Licha, a former tattoo artist turned tech leader, shares her journey from Google Ads customer support to Chief of Staff roles with various tech executives. She explains how she founded Joyn to help Chiefs of Staff manage overwhelming work tools, integrating systems like Slack and Notion into one central place. Larissa also discusses the importance of building trust and clear roles within the organization to foster effective collaboration.Links Mentioned:Joyn's WebsiteClarity Call with EmilyFree Resources:Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a C...2024-11-1138 min
The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.Tattoos to Tech: Larissa Licha’s Mission to Bridge R&D and CS as CEO of Joyn | Episode 072Larissa Licha, co-founder and CEO of Joyn, discusses the challenges of cross-department collaboration between customer-facing teams and R&D, particularly in fast-growing tech companies. She also shares insights from her entrepreneurial journey, emphasizing the need for flexibility in product development and the role of AI in optimizing business processes and decision-making.Also, congrats to Larissa and team for becoming part of the CS Angel community by securing a seed round!Chapters:02:12 - Larissa’s journey from tattoo artist to tech founder09:50 - Challenges of scaling at a growing company14:53 - Fo...2024-10-0158 min
Bad ImpressionsFLOC PartyThis episode is actually barely about FLOCs, which it turns out are one of the least important topics up for discussion in this current transitional era, but look, when we were workshopping titles, there were just dozens of very funny FLOC related ones and we never could crawl out of that rabbit hole.
We go birdwatching with Larissa Licha, Chief of Staff + Product + Design + Engineering at NextRoll. Specifically, we kick things off keeping track of the FLOC of bird codenamed Google products that are ruffling the feathers of a great many advertisers. The truth is t...2021-04-201h 10