Shows
What is Wrong with UXpodcast_final_v3_FINALKate and Laura finally agree on something. Unfortunately, it's to end the podcast. They reminisce about the good parts and talk a bit about what comes next. Drink pairing (Kate): Long Island Ice Tea Drink pairing (Laura): Champagne
2022-03-2226 min
What is Wrong with UXSome Things Are Harder than OthersIn this episode, Kate and Laura whine about how hard it is to actually make things and Laura makes fun of The Future, again. Drink Pairing: Hard Cider
2021-06-0830 min
What is Wrong with UXDesigning for Complex ProductsIn this episode, Kate and Laura contradict pretty much everything they've ever told you so that Laura can brag about her new electric car that she doesn't drive anywhere because she never leaves the house. But seriously, sometimes you're designing something you can't really measure! And that's hard! Drink Pairing: It's nog season, baby!
2020-12-2231 min
What is Wrong with UXDecoding Design BriefsIn this episode, Kate and Laura not so briefly discuss design briefs and how you should approach them. Laura almost achieves enlightenment when she asks "What is Chair?" but then quickly ruins it, as you might imagine. Drink pairing: Armagnac Like the podcast? Support us on Patreon!
2020-09-2925 min
What is Wrong with UXThe Intrinsic Value of a ProductIn this episode, Kate and Laura quibble about why on earth people would use anything that they designed. Apparently some people get value out of it? Who knew? Drink Pairing: Sparkling Persimmon Margarita
2020-08-1830 min
What is Wrong with UXMake Your Own UX PodcastIn this episode, Kate and Laura reveal all the secrets (ed note: there are no secrets and they're probably wrong) to creating a successful (ed note: HA!) UX podcast. Some tools they use: Libsyn Zencastr Patreon Audacity Drink Pairing: Shots of Patron
2020-08-0431 min
What is Wrong with UXDesign PrinciplesIn this episode, Kate and Laura take a decidedly unprincipled look at design principles. Kate proves that drinking does, in fact, affect your memory, when she completely forgets Laura's entire work history. Drink Pairing: Absinthe
2020-07-2132 min
What is Wrong with UXUX DebtIn this episode, Kate and Laura complain about how UX Debt is like a terrible gift from Past You that you now have to clean up. Kate tries to put a good spin on it, and Laura crushes all her dreams immediately. As per usual. Drink Pairing: Boulivardier
2020-07-0134 min
What is Wrong with UXUser StatesIn this episode, Kate and Laura blather on about how you’re probably not doing nearly enough work to build UIs for every single possible state a user or product could be in. Because you aren’t. And they love making other people work. Drink Pairing: Blue Hawaii
2020-06-0935 min
What is Wrong with UXTimeboxingKate and Laura take a break from getting almost nothing done to tell you how to get more done with timeboxing. Laura, of course, doesn't use it because she prefers simply doing nothing. Drink Pairing: Tequila Shots
2020-05-1918 min
What is Wrong with UXThe Three Phases of a CareerKate and Laura really start to crack under the pressure as they offer advice about the three phases of your career: smartass, kickass, and badass. Mostly it's an excuse to say "ass" a lot. Like they need an excuse. Drink Pairing: Grappa
2020-04-2127 min
What is Wrong with UXRemote User ResearchKate and Laura continue to panic this week as they talk a bit about how remote user research is different from in person (besides being, you know, not in person) and also how everything is different now anyway, so just use your best judgement. Drink pairing: Quarantinis
2020-04-0727 min
What is Wrong with UXRemote DesignIn this week's episode, Kate and Laura yell about how to pretend you're still getting work done while you're actually searching online for toilet paper during a pandemic. Also, some tips about actually getting some design done from home, which is a lot like getting design done at work, but it's easier to panic unobtrusively. Drink Pairing: Whatever you still have left in the bunker (But not the Purell. That will kill you. Seriously. Stop drinking it. Kate.)
2020-03-2431 min
What is Wrong with UXPeople Doing Interesting ThingsIn this episode, Kate and Laura talk about a few interesting people who are doing interesting things and how we can apply some of their lessons to design. Drink Pairing: Chianti
2020-03-1032 min
What is Wrong with UXTechnical LiteracyIn this episode, Kate and Laura insist that, while designers don't need to know how to code, they do need to learn every single other aspect of technology. So, you know. Good luck with that. Kate actually shares a very useful resource: https://illustrated.dev. Check it out. Drink Pairing: Pink Gin
2020-02-2530 min
What is Wrong with UXStory Telling for DesignersIn this episode, Kate and Laura tell long winded stories about telling stories, bringing the drunken blathering to a whole new level. And no, it's nothing like the previous podcast Story Telling for Entrepreneurs which is totally different despite having almost exactly the same name and being done by Laura and Kate who only have three stories to tell between them? Why would you even think that? Drink Pairing: Hard Cider
2020-02-1131 min
What is Wrong with UXThe ROI of DesignIn the interests of clarity, this episode should be called "The ROI of shouting about design and also contradicting each other" but that wasn't as catchy. Kate and Laura shout about whether the value of design can or should be measured. TL;DR; Often and It Depends. Drink Pairing: Rob Roy
2020-01-2829 min
What is Wrong with UXProblems with Agile UXIn this episode, Kate and Laura yell even more than usual about how hard it is to design things in environments that say they're agile (but probably aren't). Drink pairing: Shots! Preferably flu shots, followed by the shot of your choice
2020-01-1432 min
What is Wrong with UXAdvocating for UXIn this episode, Laura and Kate blather on about how Words Have Meanings and debate what on earth people mean when they say that they "advocate for UX within their organization." Drink Pairing: Hot Toddy
2019-12-1027 min
What is Wrong with UXUnpacking Visual DesignOnce again, Kate and Laura decide to talk endlessly about a visual medium. In this episode, they talk about what we mean when we talk about visual design, which is very slightly more interesting than it sounds. Drink Pairing: Wild Turkey (tis the season)
2019-11-2631 min
What is Wrong with UXTips for New UX DesignersIn this episode, Kate and Laura attempt to give advice to new UXers (something neither of them has been since dinosaurs roamed the earth). Laura advocates violence, surprising nobody who has ever met her. Drink Pairing: 20 year old scotch
2019-11-1233 min
EngsplainingWhy Pivots Are HardIn this episode, Laura and Lisa talk about all the reasons you're doing pivots wrong. It turns out that doing them right is really hard! Laura realizes she's going to have to talk to the engineers again if she wants to do things right, and we all know that will never happen.
2019-11-0700 min
What is Wrong with UXWhat We LearnedIt's a totally arbitrary milestone! On this, their 99th episode, Kate and Laura pretend that they're capable of learning and argue about what's changed and what's stayed the same over the years since they started yelling at each other. Drink Pairing: Candy Corn Martini (it's a martini made with candy corn infused vodka which is apparently a thing that exists because everything is terrible)
2019-10-1531 min
What is Wrong with UXUX EducationIn this episode, Laura's off yelling at clouds, and the notable Jess Ivins steps in to talk about learning, education and how to keep growing as a UX person. Jess says smart and helpful things while Kate rambles on but does get in some good references to articles she did not write. A highlight is how to talk to your boss to get the company to invest in your learning. Drink pairing: The dark, inky joy of a good Malbec.
2019-10-0128 min
What is Wrong with UXRequirementsIn this episode, Kate and Laura yell about PRDs, MRDs, and FRDs which are things that nobody under 40 has ever heard of or cared about. They also talk about how PMs and UXers can never agree on who is responsible for what kinds of requirements, probably because they're all too busy redefining their job descriptions. Drink pairing: Pumpkin Spice Vodka (Look, it's autumn, so I assume this abomination exists somewhere)
2019-09-2428 min
What is Wrong with UXTroubleshootingIn this episode, Kate and Laura talk about absolutely nothing design related whatsoever. It's pretty much all just Laura whining about reinstalling Python and Kate asking if you've turned it off and on and again. There's probably a minute or two of useful info on how to troubleshoot a system. Drink Pairing: Body Shots!
2019-09-1025 min
What is Wrong with UXTradeoffsIn this episode, Laura rants for several minutes about virtual keyboards, since apparently it's still 2008. Then they talk about car crashes and how to maybe not contribute to them with your stupid design tradeoffs. Drink Pairing: Irish Coffee (made with Fair Trade coffee, obvs)
2019-08-2726 min
What is Wrong with UXWelcome Robot OverlordsIn this episode, Laura whines that she doesn't have a robot army yet, and Kate gets distracted thinking about robot bartenders. Do robots podcast yet? Asking for a social media intern who has to write these blurbs. Drink Pairing: Old Fashioned
2019-08-1331 min
What is Wrong with UXWho Is a DesignerFor some horrible reason, Kate and Laura are beating the dead horse that is Everybody is a Designer...wait...NOBODY is a Designer...I mean...oh who the hell cares? Just tell me what we're drinking for this one. Drink Pairing: Just decide already. I mean I GUESS EVERYBODY IS A BARTENDER NOW TOO.
2019-07-2332 min
What is Wrong with UXDesign DoingWhat's that? Kate and Laura are talking about doing things again? Well, beats the hell out of actually doing anything, I suppose. Drink Pairing: Dewars and soda
2019-07-0929 min
What is Wrong with UXEverything Ops is New AgainIn this episode, Laura blathers on again about DevOps while Kate desperately tries to explain how any of this is relevant to designers. (Ed. note: It isn't!) They finally agree to yell at people about naming their layers while admitting that they never have and never will. Laura accidentally coins the phrase: Enforce, Evolve, and Enhance, which sounds like something directly out of 1984. Drink Pairing: Fuzzy Navel
2019-06-2527 min
What is Wrong with UXOne Weird Trick to Piss Off Your UsersIn this episode, Kate and Laura discuss the only thing they're really experts on: pissing people off. Drink Pairing: Light Beer
2019-05-0729 min
What is Wrong with UXDon't Read the CommentsIn this episode, Kate tries to talk Laura into caring about the podcast listeners. Hey, that's you! If you enjoy hearing people cackle about borderline abusive neglect, this is the episode you've been waiting for. Drink Pairing: Highball (this was a listener request, so don't say we never listen to our listeners, despite the fact that we explicitly say we don't in this episode)
2019-04-2332 min
What is Wrong with UXShould Designers LeadIn this episode, Kate and Laura discuss something (semi) topical. They argue about whether designers should lead and then of course somehow veer into what design even is anyway and it's pretty much a typical mess. Drink Pairing: Mojitos (or anything muddled)
2019-04-0225 min
What is Wrong with UXCraftIn this episode, Kate and Laura argue about The Craft, which relates to neither witchcraft nor macrame owls, so honestly why do they even bother? Seriously though, tune in for 30 minutes of blathering about what words mean. Drink pairing: Craft beer
2019-03-1930 min
What is Wrong with UXMotivationIn this episode, Kate and Laura talk about how to get and stay motivated in a design environment. In an ironic and completely foreseeable twist, I honestly can't be bothered to come up with something clever to say about any of this. Drink pairing: eh. Whatever's closest.
2019-03-0527 min
What is Wrong with UXThe World Where We LiveIn this episode, Laura and Kate take on the world - specifically, a framework for making decisions that takes into account the fact that humans are bad at long vs short term decision making. You can really tell that Laura failed Philosophy a few times in this one. Drink Pairing: White Russian
2019-02-1934 min
Awkward Silences#6 - Building Products That Don't Cause Emotional Trauma with Laura KleinAlgorithms don’t always handle “edge cases” well, and the people who design them can have too broad a definition of edge case—stillbirths, miscarriages, and other life tragedies are actually relatively common.So how do the people who are responsible for building things, often many many people for any given human experience, design for the possibility of unexpected outcomes? That is to say, for real life? This week on the podcast, Erin and JH talked to Laura Klein about building products that consider user's real life situations more thoughtfully. Sometimes, big tech does things that actua...
2019-01-3141 min
What is Wrong with UXShould You Write a Book?In this episode, Kate and Laura ask the important question: Should you make the same stupid mistake that Laura has made repeatedly? No. The answer is no. Also, what is wrong with you? Have we taught you nothing? Drink Pairing: Absinthe
2019-01-2930 min
What is Wrong with UXUnicorn HuntingIn this episode, Kate and Laura complain about UX job descriptions and give people some suggestions about how to deal with them. TL;DR; There's nothing you can do about it so just ignore them. Drink Pairing: Anything sparkling
2019-01-1527 min
What is Wrong with UXProtect Your Users from Each OtherIn this episode, Kate and Laura talk about how and why to protect your users from each other while they slowly lose what little faith they still had in humanity. Happy New Year. Drink pairing: Bottomless Mimosas. Or topless. Whatever. You do you.
2019-01-0130 min
What is Wrong with UXStoryboardingIn this episode, Kate and Laura talk endlessly about visual things. Again. This time it's storyboards. Also, Laura apparently has something against Cleveland? And also the rest of humanity? Who even knows? Drink pairing: Mulled wine
2018-12-1826 min
What is Wrong with UXWhiteboard ChallengesIn this episode, Kate and Laura talk about how to be better at whiteboard challenges if you can't avoid them entirely, which you can't, so just deal. Drink pairing: Wild Turkey
2018-11-1931 min
What is Wrong with UXBuild for NowOnce again, Kate and Laura try to pretend that being extremely lazy makes them good at their jobs. Whatever those jobs are. This episode is mostly just maritime puns and Laura whining about not having a yacht yet. Drink pairing: Veuve Clicquot
2018-11-0628 min
What is Wrong with UXDetours from the Happy PathIn this episode, Kate and Laura get all metaphorical about basic task definition and flows. Also, they introduce a drinking game where you have to chug every time they say "task flow," so you're going to have to sign a release saying the podcast is not responsible for your inevitable alcohol poisoning. Drink Pairing: Preferably something that won't kill you when you drink a gallon of it
2018-10-2327 minWhat is Wrong with UXAn Amateur Could Do ItIn this episode, Kate and Laura barely conceal their terror that they could be replaced by people with no skills or abilities whatsoever at any time. For once, they're not wrong. Drink Pairing: Mudslide (in honor of our newest patreon!) You want a drink pairing of your own? Patreon us! https://patreon.com/WhatIsWrongWithUX
2018-10-0930 minWhat is Wrong with UXShould We Be Nice to Tech?In this episode, Kate and Laura, with a somewhat shocking lack of self awareness and irony, argue about whether they should be nicer to technology. Everybody they have ever met rolls their collective eyes and think, "so close..." Support the show on Patreon! Drink Pairing: Spiked Punch
2018-09-2523 minWhat is Wrong with UXTask FlowsIn this episode, Kate and Laura attempt YET AGAIN to describe a visual thing with words. So. Many. Words. They explain what a task flow is, why you should do it, roughly how to do it, and why you're a terrible person for not doing it. Drink pairing: Lava Flow
2018-09-1428 minWhat is Wrong with UXNuanceIn this episode, Kate and Laura whine for 30 minutes about how people should make things simpler and less nuanced. Occasionally they veer dangerously close to debating the nature of truth, but pull back from it because Laura failed Philosophy at least twice. Drink Pairing: Something with subtle hints of currant, cherry, and asphalt
2018-08-2827 minWhat is Wrong with UXChoosing the Right DeliverablesIn this episode, Kate and Laura talk about not wasting time making the wrong stuff. You'll be completely unsurprised that what sorts of deliverables you should make for your team depends entirely on who you're making stuff for and what you want out of it. Drink Pairing: Grappa
2018-08-1431 minEngsplainingGit 101Lisa engsplains Git and Github to Laura. They discuss some best practices for setting things up to be right for your particular team, and Laura worries needlessly about merge conflicts.
2018-08-0800 minWhat is Wrong with UXA UX Garden of VersusIn this episode, Kate and Laura talk about fights instead of fighting. Specifically, they bring up some of their least favorite examples of people comparing totally different methodologies against each other. Personas vs JTBD! Agile vs Waterfall! Come on, people. No need to argue. Everything can suck equally. Drink Pairing: Appletinis
2018-07-2930 min
What is Wrong with UXData is Why We Can't Have Nice ThingsIn this episode, Kate and Laura UXplain GDPR (probably incorrectly) and talk about some good approaches to treating your users' data a little more respectfully. Drink Pairing: Vodka Martini (I'd say "shaken, not stirred" but that bruises the booze, so knock it off with that nonsense)
2018-04-1726 min
What is Wrong with UXWhy Change SucksIn this episode, Laura and Kate revisit the concept of Change Aversion and talk about why change is hard for users and what you can do to make it easier. Drink Pairing: California Zinfandel
2018-04-0324 min
What is Wrong with UXUsability Testing ContextIn this episode, Kate and Laura discuss how usability testing strategies may change depending on...wait for it...that's right, the context of the company and type of product. Drink every time they say, "It depends." No, seriously, don't do that. You'll die. Drink pairing: Lemon Drops
2018-03-2029 min
What is Wrong with UXFiguring Out the PossibleIn this episode, Kate and Laura argue about how understanding what you can do may affect what you want to do, which is exactly backwards from what they usually drone on about. Drink pairing: Cheap Chablis
2018-02-1328 min
What is Wrong with UXDesigning Beyond the Screenaudio Block Double-click here to upload or link to a .mp3. Learn more In this episode, Kate and Laura complain about screen-based designers again. They also talk about designing for multi-modal interfaces in a failed attempt to sound modern and like they haven't been doing this since the Paleolithic Era. Drink Pairing: Old Fashioned
2018-01-2329 min
What is Wrong with UX2018 ResolutionsHappy New Year! In this episode, Kate and Laura talk about what they're probably not going to do differently in 2018, because honestly, who are we kidding? Drink pairing: Bottomless mimosas
2018-01-0931 min
What is Wrong with UXB2B vs B2CIn this episode, Laura and Kate do not sing at you. YOU'RE WELCOME. Instead, they continue the discussion about different types of work environments, this time looking at how it's different when you're working on a B2B product vs a B2C product. Drink Pairing: Mulled Cider with Brandy
2017-12-1926 min
What is Wrong with UXThe 12 Days of UX | BONUS HOLIDAY EPISODEIn this episode, Kate and Laura decide to sing for some reason. 'Tis the season for assaulting your eardrums, apparently. Anyway, I would like to just preemptively apologize for this, and I promise we'll try not to get this drunk in the future. (We will fail at this, but it's the thought that counts, probably.) Look, at least it's short. Drink pairing: Whatever it is, you're gonna need a shitload of it. Did I mention we sing? Sorry, "sing".
2017-12-1510 min
What is Wrong with UXWhen You Are Not Working on the ProductIn this episode, Laura and Kate talk about how your job as a product manager or designer can vary based on how close you are to the company's business model. There's a framework, because of course there is. Drink Pairing: It's nog season, baby!
2017-11-2824 min
What is Wrong with UXStarting Your Own ThingIn this episode, Kate and Laura give sketchy advice about starting your own freelancing or consulting business. Reminder: you should probably not take legal advice from drunk people on the internet. Drink Pairing: Whiskey Sour
2017-11-1431 min
What is Wrong with UXJust WorkIn this episode, Kate and Laura argue about a very specific kind of complexity. They talk about how some features can be complicated problems while others are "just work," and then argue about why anybody might care about this distinction. Laura quotes someone she hates but who she reluctantly admits might be on to something, which really doesn't narrow it down much. Drink Pairing: Pisco Sours
2017-10-2424 min
What is Wrong with UXOld Research StoriesIn this week's episode, Kate and Laura reminisce about old research stories and how much better things were before. Ok, mostly they talk about what's still true of the things they learned in old research and what's changed. Drink Pairing: Old Fashioned
2017-10-1031 min
What is Wrong with UXStatistics are BullshitIn this week's episode, Kate and Laura reveal that everything they've been saying has been a lie and they really think that statistics are lies. Ok, honestly, this is just them banging on about how not everything is for everybody again. Drink Pairing: It's pumpkin spice season, so enjoy bourbon and disdain for people who drink things that taste like pumpkin spice.
2017-09-1918 min
What is Wrong with UXExpertiseKate's back! In this week's episode, Kate and Laura talk about what it means to truly be an expert in something, and how hard it can be to believe you are one. Laura admits to occasionally having doubts about something, which shocks everybody. Drink Pairing: Irish Affogato (This is an Irish Coffee poured over ice cream. It's a drink I invented because I am a genius.)
2017-09-0528 min
What is Wrong with UXComplexityIn this episode, Kate and Laura overthink everything, as usual, and discuss how to take a feature that seems simple and be a total buzzkill by showing how complicated it really is. Drink Pairing: Mint Juleps (because they're muddled)
2017-08-0129 min
What is Wrong with UXThe New UX BestiaryKate and Laura, having run out of actual topics, decide that designers need a new animal, now that unicorns have been stolen by big, private, profitless companies. This may be proof that Kate and Laura will argue about literally anything. Strap in. Drink Pairing: Wild Turkey
2017-07-1822 min
What is Wrong with UXTips for Working with TeamsKate and Laura begrudgingly tolerate each other for just long enough to tell you how to work better with other people. Also, there's some stuff about how people and teams change each other, but it's not like there's any agreement. Drink Pairing: A 12 pack of something
2017-07-0329 min
What is Wrong with UXA Few of Our Favorite ToolsAfter a few podcasts talking about things they don't like, Kate and Laura decide to be slightly more positive and discuss a few tools that make their work lives easier. Besides booze. Drink Pairing: Tequila Sunrise
2017-06-1331 min
What is Wrong with UXWhat Makes a Tool Bad?Kate and Laura discuss whether some commonly misunderstood tools and frameworks (Surveys? Agile?) are bad or just really misunderstood a lot of the time. Drink Pairing: Shot of Jager
2017-05-3027 min
What is Wrong with UXStop Designing (and building) Everything!In this episode, Kate and Laura go off on several tangents about why everything does not have to be designed and built from scratch by your organization. Seriously, you're not making artisanal, locally sourced pickles here, folks. Unless you are. In which case, carry on. Drink Pairing: Small batch, home brewed cider made from cruelty free, free range, heirloom apples, obviously
2017-05-0926 min
What is Wrong with UXCollaborative DesignIn this episode, Kate and Laura fight about what it means to design things collaboratively and the ways in which everybody seems to screw it up. Hint: collaborative design does not mean everybody makes every single decision together! This is not a democracy, people. Drink Pairing: Sidecar
2017-04-2528 min
What is Wrong with UX4 Possibly Useful Skills for DesignersKate and Laura really don't like to be told what to do. That's why they get annoyed when people declare "Designers should really be able to..." In this episode, we discuss the pros and cons of designers learning things like coding, story telling, and metrics, and then we leave it up to you, the listener, to make your own damn decisions. Drink Pairing: Who are we to tell you what to drink? Make up your own mind!
2017-04-0429 min
What is Wrong with UX10 Bad WordsIn this episode, Kate and Laura argue about terrible things they hear people say when building products. Apparently, there are words more triggering than "chatbot." Drink Pairing: Dirty Martini
2017-03-2126 min
What is Wrong with UXWhy You Should Care about the Business ModelIn this episode, Kate and Laura give five reasons why everybody, even designers and researchers, need to understand how their products and companies make money. Drink Pairing: Margaritas
2017-03-0730 min
What is Wrong with UXBlind SpotsIn this episode, Kate and Laura talk about the kinds of things people miss when building products, why that's bad, and how to avoid it. Drink Pairing: Anything but Moonshine (which can cause blindness)
2017-02-2129 min
What is Wrong with UXHot TakesThe hottest of takes on the most trivial of topics. Kate and Laura argue about the future of AR, chatbots, the on demand economy, and whether pattern libraries will finally put designers out of business (fingers crossed!). Drink Pairing: Trader Joe's Brand Bourbon (BECAUSE APPARENTLY KATE DRANK ALL THE BLADE AND BOW)
2017-02-0728 min
What is Wrong with UXBuilding Your BrandIn this episode, Kate and Laura talk about building a personal brand as a designer, and why in the name of all that is holy anybody in their right mind would want to do that. They have some vague advice about speaking at conferences, writing about design, and (don't do it) podcasting. Drink Pairing: Blade and Bow Bourbon (Thanks, Bob and Celeste!)
2017-01-2428 min
What is Wrong with UXHypothesis TrackerIn this episode, Kate and Laura discuss a tool and process for tracking the things you believe and getting better at predicting. The tool, predictably, is from Build Better Products. Which you should have bought by now, but if you haven't, there's still time! Build Better Products: A Modern Approach to Building Successful User-Centered Products $39.00 By Laura Klein Drink Pairing: Bloody Marys
2017-01-1026 min
What is Wrong with UXRapid Fire, Part DeuxIn this episode, Kate and Laura try and fail to tackle some typical UX questions in 2 minutes or less. Laura gives the most useful advice you will ever get about starting a new job. It's a short one, because frankly, it's the holidays, and this podcast crap is cutting into our drinking time. Drink Pairing: Veuve Clicquot, Vintage Rosé Brut 2004
2016-12-2718 min
What is Wrong with UXAdvocating for the UserIn this episode, Kate and Laura talk about picking the right users and advocating for them. Also, they explain why this is not entirely the designer's job. Drink Pairing: Mulled Wine Music: The Future Soon by Jonathan Coulton
2016-12-1329 min
What is Wrong with UXMaking the User MapIn this episode, Kate and Laura plug their new book, Build Better Products, by discussing how the User Map was created. Surprise! It involves design thinking and sketching. Drink Pairing: Irish Coffee (this is a long one. you'll need the caffeine.) Music: The Future Soon by Jonathan Coulton User Map Template: Get the Book! Build Better Products: A Modern Approach to Building Successful User-Centered Products $35.73 By Laura Klein
2016-11-2931 min
What is Wrong with UXWhere Should You WorkIn this episode, Kate and Laura discuss the pros and cons of doing UX work in agencies, big companies, and startups. This is a good one if you're trying to figure out where to go next. Drink Pairing: Sidecar Music: The Future Soon by Jonathan Coulton
2016-11-0831 min
What is Wrong with UXShould You Build a Chatbot?Kate and Laura discuss the difference between "building a chatbot" and "building a product that solves a need for a human." Also, we talk about how to decide which platform is right for something that you're building. Drink Pairing: Sidecar Music: The Future Soon by Jonathan Coulton
2016-10-2522 min
What is Wrong with UXSketchingIn this episode, Kate and Laura talk about why sketching is useful and how to get better at it without being an artist. Drink Pairing: G&T & keep 'em coming Music: The Future Soon by Jonathan Coulton Want more advice from people who know what they're talking about? Check out the User Research for Everyone conference from Rosenfeld Media on October 11, 2016! Use KLEIN for $50 off the ticket price.
2016-10-1026 min
What is Wrong with UXRed FlagsIn this episode, Kate and Laura talk about some of the red flags that can mean a project or a job is not a great place for doing good UX design work. Drink Pairing: Red Bull and Vodka Music: The Future Soon by Jonathan Coulton
2016-09-2626 min
What is Wrong with UXQuestions about CraftIn this episode, Kate and Laura completely fail to answer simple questions about UX. We do blather on for a bit about ourselves though, as usual. Drink Pairing: Craft brews - the more pretentious the better Music: The Future Soon by Jonathan Coulton
2016-09-1329 min
What is Wrong with UXDelightKate and Laura dig in a little more on what "designing for delight" really means. They argue that most things designers find delightful just end up annoying users. Drink Pairing: Something delightful, obvs Music: The Future Soon by Jonathan Coulton
2016-08-3024 min
What is Wrong with UXBeing Flexible vs Pushing BackIt's not always clear when you should stand up for yourself against clients or stakeholders and when you should do what is asked of you, even when you think it's a bad design decision. Kate and Laura argue about where the line is and whether it's better to be flexible or to push back. Music: The Future Soon by Jonathan Coulton Drink Pairing: The stiffest drink you can stand
2016-08-1630 min
EngsplainingYour Ideas Are TerribleIn this episode, Micah and Laura talk about where terrible ideas come from and why they can derail the whole product development process. Also, Laura rants about patents.
2016-08-0900 min
What is Wrong with UXUX TrendsKate and Laura answer questions submitted by the fine UXers at Tradecraft. This week, we completely fail to tell the future of the UX. Music: The Future Soon by Jonathan Coulton Drink Pairing: Vintage Champagne
2016-08-0225 min
What is Wrong with UXThe Best Advice We Were Never GivenIn this episode, Kate and Laura talk about the advice we wish people had given us instead of making us learn things the hard way. We really don't like doing things the hard way. Drink Pairing: You never drink what we tell you to, anyway Music: The Future Soon by Jonathan Coulton
2016-07-1923 min
What is Wrong with UXThe Best Advice We've Ever Been GivenIn this episode, Kate and Laura discuss the best advice that we've ever been given about life, products, and work in general. Drink Pairing: Ask someone else for advice on this Music: The Future Soon by Jonathan Coulton
2016-07-0530 min
What is Wrong with UXWhat Is Good Design?In this episode, Kate and Laura argue about what makes a design good and come dangerously near a few moral absolutes. Drink Pairing: Whatever you like best. Who are we to judge? Music: The Future Soon by Jonathan Coulton
2016-06-1422 min
What is Wrong with UXWhat We Wish People Knew About DesignIn this episode, Kate and Laura discuss the things that we wish people, including designers, knew about UX design. Drink pairing: Rum and coke Music: The Future Soon by Jonathan Coulton
2016-05-3130 min
What is Wrong with UXMaybe Is Not an OptionIn this rapid fire episode, Kate and Laura try (and fail) to answer easy, yes or no UX questions. Maybe is not an option, nor is death. It's the antidote to "It Depends." Drinks: Screwdrivers Music: The Future Soon by Jonathan Coulton
2016-05-0317 min
What is Wrong with UXOn JargonIn this episode, Kate and Laura complain about the overuse of UX-specific jargon and then totally contradict ourselves by explaining why we sometimes find it incredibly useful. Laura also complains, unsurprisingly, about the fact that we can't all agree on what certain words like "designer" mean anyway. Drink Pairing: Lemon Drops Music: The Future Soon by Jonathan Coulton
2016-03-2221 min
What is Wrong with UXStop Arguing with FeedbackIn this episode, Kate and Laura discuss how to take the feedback you asked for a little more graciously and maybe even benefit from it. Do not, in any way, think that this is a request for you to give feedback to Kate and/or Laura. Yes, we understand the irony, and no, we're not having any of it. Drink Pairing: Your Tears, probably Music: The Future Soon by Jonathan Coulton
2016-01-1224 min
What is Wrong with UX4 Things that Will Make You a Better UX DesignerIn this episode, Kate and Laura discuss four things that will make you a better UX Designer. Learn why getting better at taking feedback and understanding business can help improve your career. Also, Laura gets shouty. Again. Music: The Future Soon by Jonathan Coulton Drink Pairing: Single Malt Scotch
2015-10-0628 min