Shows
Tate Talks - The MSP PodcastS10E2: Tate Talks - With Len DiCostanzo, MSP ToolkitJoin Chris Tate in this fascinating episode of Tate Talks as he welcomes Len DiCostanzo, a true industry pioneer who's been at the forefront of the MSP space for over four decades. Len, known for his instrumental roles at Kaseya and Autotask, shares his unique perspective on how the IT services landscape has transformed from its nascent stages to today's complex ecosystem.In this conversation, Len delves into:The Dawn of MSPs: Travel back to the late 90s and early 2000s as Len recounts the very beginnings of managed services, the limitations of early tools, an...
2025-07-1650 min
WINLen DiCostanzo Has Been Building Winning MSP Event Strategies for Over 40 Years. Tune In!Send us a textIf you're heading to Pax8 Beyond—or any major MSP channel event—this episode is your tactical prep guide.Channel legend Len DiCostanzo joins host Carrie Richardson to share strategic insights from his 40+ years in the IT channel, including leadership roles at Autotask, Kaseya, and Datto. Now leading the coaching and consulting practice at MSP Toolkit, Len helps vendors and MSPs alike improve their partner programs and sales performance—and in this conversation, he breaks down what it really takes to make an event worth the investment.Yo...
2025-05-2822 min
Joey Pinz Discipline Conversations#543 Len DiCostanzo: The MSP Toolkit for Operational Readiness and Growth 🧰Send us a textIn this episode, Joey Pinz hosts Len DiCostanzo, an expert MSP consultant, to uncover essential growth tactics for managed service providers. Len dives into strategies involving market development funds (MDF), enhancing partner programs, and achieving operational maturity to support successful scaling. He shares stories from his early tech days and offers actionable insights for today’s MSP landscape.Top 3 Highlights: 1. Mastering Market Development Funds (MDF): Len explains how vendors can leverage MDF to help MSPs grow their services effectively. 💰 2. Importance of Operational Maturity: Before MSPs jump into marketing, Len highlights the nee...
2025-01-0125 min
MSP Business SchoolLen DiCostanzo – Accelerate Partner integration in your stack and Sell MoreLen DiCostanzo has been a mainstay of the global IT channel and is a sought-after consultant and speaker. For decades, he has been providing thought leadership and best practice guidance for senior leaders who want to understand the channel’s roots and its future. DiCostanzo consults and collaborates with leading and emerging channel vendors, as well as managed service providers and business technology solution providers who want to accelerate growth and better serve clients. He has worked with thousands of partners helping them build their managed services practice with a focus on service catalog development, pricing and bundling, and go...
2023-03-2825 min
SMB Community PodcastLen DiCostanzo Launches MSP ToolkitMany people know Len DiCostanzo from his years at Autotask and Datto. Now he’s out on his own, helping IT consultants under the moniker MSP Toolkit. Len is a huge fan of ITIL (Information Technology Infrastructure Library) and best practices. He’s also dedicated to models that focus on recurring revenue. I ran into Len at the NexGen Conference and Expo in December. We sat in on each others’ sessions and took notes about each others’ advice. We mostly agree on best practices! A mainstay of the channel community, Len provides thought leadersh...
2019-01-3129 minSMB Community PodcastLen DiCostanzo Launches MSP ToolkitMany people know Len DiCostanzo from his years at Autotask and Datto. Now he’s out on his own, helping IT consultants under the moniker MSP Toolkit. Len is a huge fan of ITIL (Information Technology Infrastructure Library) and best practices. He’s also dedicated to models that focus on recurring revenue. I ran into Len at the NexGen Conference and Expo in December. We sat in on each others’ sessions and took notes about each others’ advice. We mostly agree on best practices! A mainstay of the channel community, Len provides thought leadersh...
2019-01-3129 minSMB Community PodcastLen DiCostanzo Reports on Autotask Community Live 2012 This article was originally posted June 15, 2012 on Cloud Services Roundtable. Len DiCostanzo Reports on Autotask Community Live 2012 June 2012 – Orlando, FL – A buncha people gathered in Orlando for the Autotask Community Live conference. This is, of course, a very product-specific conference. Many of the panels were run by users. The coolest thing about that is that 83% of the attendees were first-time attendees, so they were eager to find out how others are using the tool. We had a great time learning about what’s new with Autotask and what’s planned for the year a...
2012-07-1803 minSMB Community PodcastLen DiCostanzo Reports on Autotask Community Live 2012 This article was originally posted June 15, 2012 on Cloud Services Roundtable. Len DiCostanzo Reports on Autotask Community Live 2012 June 2012 – Orlando, FL – A buncha people gathered in Orlando for the Autotask Community Live conference. This is, of course, a very product-specific conference. Many of the panels were run by users. The coolest thing about that is that 83% of the attendees were first-time attendees, so they were eager to find out how others are using the tool. We had a great time learning about what’s new with Autotask and what’s planned for the year a...
2012-07-1803 min