Shows
Chaos Busters 3-2-1 ActionRunning Your Business During a Crisis: Client CommunicationHow do you communicate with clients during a crisis?
Does it matter how you communicate with clients during a crisis?
Client communication is vital during a crisis. A business crisis is not a new term in the business world because unexpected events happen daily. The current COVID-19 pandemic is a unique one since it affects businesses worldwide simultaneously and in an almost similar manner. It is both a social and financial crisis for companies and employees. The persistent spread of the pandemic is changing the way we work, live, and how we interact, thrusting business...2021-04-2910 min
Chaos Busters 3-2-1 ActionRunning Your Business During a Crisis: What Can We Learn from Crisis?In today’s podcast, we ask, “What can we learn from crisis? Can it teach us about our leadership style and our business resilience?”
A strong vision, courage, integrity, humility, strategic planning, team management, and focus make a good leader. Great leaders find the balance between business foresight, performance, and character. So, when there is a crisis, the team would expect the leader to use all of these qualities to inspire them and offer direction.
Your business can be faced with crises like COVID-19, service failure, or PR damage. How you respond says more about who yo...2021-04-2208 min
Chaos Busters 3-2-1 Action3 Ways To Get Into Action After A Business CrisisWhat to do after a business crisis!
Look at these possible scenarios;
It is Monday morning, and your computer refuses to start.
Your son hugs you and knocks over your cup of coffee - all over your laptop!
You get a call that Dad is in the hospital with a heart attack.
Someone is intentionally writing bad reviews about your business, and you have done everything to make it right.
All businesses deal with crises at some point. These could be a data breach, IT shutdown, brand damage, data loss, or even a global pandemic lik...2021-04-1508 min
Chaos Busters 3-2-1 ActionCan you focus during grief and anger?Running Your Business During a Crisis
Join me today as we talk about grief. I have become intimately affected by grief and found out how difficult it can be to run my business during a brief crisis.
Here are three thoughts to provoke you, two ideas to inspire you, and one item to act on!2021-04-0809 min
Chaos Busters 3-2-1 ActionCan you keep your business from failing in a crisis?Running your business during a crisis: Are you set up to succeed?
Here are the 5 Most Powerful Ways to Run A Business During A Crisis!
Unexpected events can wreak havoc on any business, large or small. Crises such as global pandemics or dealing with an IT system failure can paralyze a business. We have daily calamities, like personal illness, a key staff member's illness, or even the death of a loved one.
To contain any of these crises will involve various approaches and agile measures to ensure its continued existence and survival. Crisis ma...2021-04-0107 min
Chaos Busters 3-2-1 ActionClone Yourself: Work Less and Earn MoreToday's podcast is #2 of the series, Work Less, Earn More. If you are feeling the pain of
overwhelm, download my gift to you! 7 Secrets to Working Less and Earning
More at olindaservices.news/7secretsgift. I will be retiring this eBook soon.2021-03-2507 min
Chaos Busters 3-2-1 ActionTools to Help You Work Less and Earn MoreDo you want to work less and earn more? This 2-part podcast is based on my eBook, 7 Secrets to Working Less and Earning More. To get your free copy, visit https://olindaservices.news/7secretsgift
"I can't do it all." My despair was real. I was utterly overwhelmed. I knew I had to do something!
Running your own business or non-profit is downright HARD work. You know what needs to be done, but there is only so much of you to go around. How do you get it all done?
Don't let your business stop growing ju...2021-03-1807 min
Chaos Busters 3-2-1 ActionDo You Own Technology or Does Technology Own You?Technology is a tool designed to make life easier. We can use it wisely, but we must leave a margin to enjoy the beauty of life around us. If we get too wired to technology we miss those little things that can make our days brighter and our nights restful.
Unplug this week. You choose the amount of time. The when and the how. Make a plan. What will you do to replace that time? Write it down. Follow it for the week. Let me know what you gained through this exercise. Will you do more unplugging next week?2021-03-1107 min
Chaos Busters 3-2-1 ActionCan You Really Take a Vacation?Preparing for your time off
Mom, my throat is sore. Honey, my client has an emergency. Have you ever been stuck in vacation woes?
As a mom to five children, I struggled to enjoy traveling. Don't get me wrong, I love to travel, but it seemed like drama ruled the day when traveling with the kids.
Since my Mom lived about 600 miles south of us, at least 2 or 3 times a year, we journeyed down I95 to I85. Adventures like ice storms, car sickness, weak bladders, and one year of arriving with three having...2021-03-0408 min
Chaos Busters 3-2-1 ActionIs Your Team Helping or HinderingIs Your Team Hindering Your Business? If you need to micromanage your team, setbacks might be more significant than progress.
At the end of last year, my family went through a massive change in our lives. I had to devote 100% of my energy and attention to this crisis. I was out of the office for a while, and it interrupted some processes that I had just put into place. I knew that when I came back, I was not going to be able to take on everything by myself. If I wanted to help people whisper their chaos, I...2021-02-2509 min
Chaos Busters 3-2-1 ActionDo your clients feel appreciated?Believe it or not, we are already into the second half of February, and Valentine's Day has passed. It is always delightful to dedicate time to celebrate love and friendship with the important people to us. Yes, the first ones that come to my mind are my family and friends. With a loss of a few loved ones this past year, we are more grateful for those who remain. was talking to my assistant recently and going through the history of some of my clients. I have worked with many of these clients for YEARS! We...2021-02-1808 min
Chaos Busters 3-2-1 ActionSix Weeks into the First Quarter – Focus!Let's take a quick look back at the first week of this year. With all the political happenings globally, the fresh memories we have of them, feels like yesterday, but it's already a month and a half since the new year! It is easy to have squirrel moments and lose focus; when we snap back to reality, we can see time didn't stop, and now we need to catch up!Losing focus is widespread, and more so if we are setting project goals, like the ones we start on New Year’s or at the start of a...2021-02-1108 min
Chaos Busters 3-2-1 ActionHow to Stay on Track with your Goals & ResolutionsWe are already one month into 2021. Many of us have high expectations of what January and the remaining months of this year will bring. To say 2020 was a challenging year in our lives’ professional and personal aspects is an understatement. We have heard stories or experienced being separated from families, losing jobs, or even loved ones. These circumstances hit us hard! I am sure I am not the only one who is quietly questioning; can 2021 be worse?2021-02-0408 min
Opportunity ThrivesThe Future is Now for Digital LearningIf 2020 taught us anything, it’s that change is inevitable in every aspect of our lives. This couldn’t be more apparent than what we experienced in education and the evolution and mainstreaming of virtual learning this year.
We put together a culmination of some of the most powerful conversations, insightful projections for the future, and what educators believe will stick moving forward now and well after the pandemic wains. What opportunities are you discovering as a result of this unique time in life and in education?
In this episode, we take a look back at a...2021-01-2127 min
Opportunity ThrivesThe Future is Now for Digital LearningIf 2020 taught us anything, it’s that change is inevitable in every aspect of our lives. This couldn’t be more apparent than what we experienced in education and the evolution and mainstreaming of virtual learning this year.
We put together a culmination of some of the most powerful conversations, insightful projections for the future, and what educators believe will stick moving forward now and well after the pandemic wanes. What opportunities are you discovering as a result of this unique time in life and in education?
In this episode, we take a look back at a...2021-01-2127 min
Chaos Busters 3-2-1 ActionPoor Business Housekeeping Costing You BIG Time?Is Poor Business Housekeeping Costing You Money?Do you have subscriptions you are not using? Domains that are on autopay, but unused? It may be time for a systems audit.Today, let’s find a few ways to decrease the chaos in your systems, save you money, and get you ready for the holidays.Find out more by visiting https://olindaservices.com/systems-audit-poor-business-housekeeping-costing-you-money/. 2020-10-1506 min
Chaos Busters 3-2-1 ActionPassion Killer! DistractionsYour business is thriving and suddenly distractions rear their ugly head. They cause chaos and sap your passion. You can overcome distractions by focusing on the best use of the finite amount of resources you have.Find links and other goodies at olindaservices.com/passion-build-it-conquer-distraction/. 2020-10-0807 min
Chaos Busters 3-2-1 ActionIs Work Making You Sick?I have to chuckle as I upload this podcast. Right after recording, I got sick! You get to hear this podcast in all of its imperfection. I did multiple takes and just couldn't stop the word stumbles. Now, I know why. Are you pushing hard to meet deadlines and get everything done? As we strive for perfection (am I the only one?) we must be careful that we do not push too hard. We must build margin into our days.Want the notes? Visit https://olindaservices.com/margin-is-work-making-you-sick/. 2020-10-0100 min
Chaos Busters 3-2-1 Action3 Reasons You Need an Executive Business PartnerAre you handling some major pivots in your business?How are your business relationships?Are you overwhelmed with all of the details?Today, Lisa Olinda, Chief Chaos Whisperer of Olinda Services, explains why your business may be ready to invest in an Executive Business Partner. 2020-09-1700 min
Chaos Busters 3-2-1 ActionWho Are the Bridges in Your Life?Today, let's highlight three women who helped me in my business life. As you read about my experiences, consider who has helped you. Here are three thoughts to provoke you, two ideas to inspire you, and one item to act on!To read more and find links to valuable information, click here. 2020-09-1000 min
Chaos Busters 3-2-1 ActionBusiness Communication SquirrelsWorking from home can cause major headaches with business communication.How do I define a squirrel moment?“You are writing your newsletter and suddenly you remember the bill you forgot to pay. You go to pay the bill and remember you did not take the clothes out of the washer. You go to take the clothes out of the washer and remember you had a 1 p.m. meeting and it is now 1:15 p.m.”How can our minds go in so many directions at the same time?Today, let’s learn about...2020-09-0300 min
Chaos Busters 3-2-1 ActionRemote Meetings: Do You Zoom In or Tune Out?Are you the remote communicator that everyone shakes their head, knowing you will have a communication breakdown? Today, let look at how we can make video communication a success even if you feel you are all thumbs with technology.Here is a free login notebook for you with video tutorial links!2020-08-2700 min
Chaos Busters 3-2-1 ActionIs Your Business Flourishing with Remote WorkIn this podcast, I teach you steps to make our remote office space work for YOU. We talk about how I combat mood swings and grumpiness with my work from home lifestyle. We discuss how too many problems and unanswered questions keep us spinning in circles, and how tech can save the day!A free planning resource is available at https://olindaservices.com/free-gift-intention/. 2020-08-2000 min
Chaos Busters 3-2-1 ActionSurviving Remote Work AND School ChaosCOVID-19 has caused families to pivot, and there is much anxiety about what the next school year will hold for learners.Many parents are in a panic or are in survival mode. How do you work from home, support your children’s education, and have a life?You are NOT alone. Learn how you can find a work-life rhythm while working from home with your children.2020-08-1300 min
Chaos Busters 3-2-1 ActionDo you have grit with grace?Do you feel like life is a bit out of control? I get you! There is chaos swirling around us. We hear daily of pandemic news, political debates, social unrest, and economic catastrophes.How can we focus during these times?Jon Gordon writes,"Three things you control every day are your ATTITUDE, your EFFORT, and your ACTIONS. As I write, I keep being reminded of one of my favorite saying, "grit with grace." I think I first heard that phrase spoken by Carrie Wilkerson. Wow, what a concept.Today...2020-07-0900 min
Chaos Busters 3-2-1 ActionDoes Your Landing Page Bewitch Your Audience?Today, I was working with a client who is building her first landing page. We had finished the technical aspects of integrating a payment system and importing her contacts, ensuring they were tagged correctly. Today’s session was brainstorming the content and key elements for her to craft her message.While I do not claim to be a marketing guru, I have done a lot of training in marketing and I know what works for me.As we spoke, I pulled out some notes started rattling off some key components she would cover on her la...2020-07-0300 min
Chaos Busters 3-2-1 ActionManage Your Time & EnergyI want to shift our perspective. Write another formula to success. We need to manage our time and energy, not control it. It is not work-life balance but work-life rhythm.As women, we wear so many hats. We put so much pressure on ourselves to conform to outside standards. You know what? I will get the things done, but it just may look a little different from what someone else feels is the best way.We usually don’t have the luxury of offboarding life crisis and chaos to others. They have to be handled, of...2020-06-2500 min
Chaos Busters 3-2-1 ActionLearn More About the Chaos WhispererI thought I would take a few minutes today to introduce myself and let you get to know me. Whenever I say that phrase "getting to know you," I just start mentally humming the 1951 Rodgers and Hammerstein musical, The King and I."Getting to know you, Getting to know all about you. Getting to like you, Getting to hope you like me. Getting to know you. Putting it my way but nicely. You are precisely, my cup of tea."Today, let's focus on you "getting to know me," and hopefully, I will...2020-06-1800 min
Chaos Busters 3-2-1 ActionHow to Manage Rest in a Time of CrisisMichael Hyatt says,The secret to becoming more productive is not managing your time but your energy.How do we manage to rest in a time of crisis? Let’s focus for a few minutes as I bring you a 3-2-1 chaos buster punch on REST. 2020-06-1600 min
Chaos Busters 3-2-1 ActionAttention Management During ChaosIf you have watched the Disney movie UP, you have seen how the dogs are distracted every time a squirrel passes. I currently feel like I have a ton of squirrels in my day.Learn how to manage your attention during chaos?Here are three thoughts to provoke you, two ideas to inspire you, and one item to act on!2020-06-1200 min
Chaos Busters 3-2-1 ActionPushing Through ResistanceToday, I am just NOT feeling it. I want to be productive, but every cell in my body is screaming NO!Do you ever have days like this?Anne Frank says,“Laziness may appear attractive, but work gives satisfaction.”While it may appear to an outsider that I am just lazy, really, I am dealing with resistance.What is resistance? I like this definition:A force that tends to oppose or delay motion.What force are you dealing with today that is hindering your motion? Mine...2020-06-1000 min
Chaos Busters 3-2-1 ActionControlling WordPress Chaos!What do you do when your website has been hacked three times in the first year of business?Your WordPress site is not safe just because you are a small business owner. When I started my business website, I was hacked three times in the first year. Website security became very important to me quickly.I have a free infographic to help you manage your WordPress chaos with ease. Click here for the free download.2020-06-0800 min
Chaos Busters 3-2-1 ActionDoes Email Chaos Rule Your Day?I have done webinars and public events teaching about email. I recently had an associate ask for tips on creating folders and setting up rules in their desktop Outlook.Let us look at a few ways YOU can control your email chaos in Outlook.You can read more about this episode at https://olindaservices.com/outlook-controlling-email-chaos/. For a free infographic, visit https://olindaservices.news/6email. 2020-06-0500 min
Chaos Busters 3-2-1 ActionProductivity Amid Chaos"I felt very still and empty, the way the eye of a tornado must feel, moving dully along in the middle of the surrounding hullabaloo."The quote above may seem like a strange quote, but it resonated with me as I struggle to grasp the swirling chaos of the world around me.So many events are out of my control. People are dying, many unjustly. Businesses are struggling due to COVID-19. Some are being looted and destroyed.How do we move forward? I feel paralyzed. I have so few answers and so many...2020-06-0400 min
Chaos Busters 3-2-1 ActionSet Your BoundariesToday's focus? BoundariesBrené Brown says,“Daring to set boundaries is about having the courage to love ourselves, even when we risk disappointing others.” Learn more about today's podcast at https://olindaservices.com/lockdown_chaos/. 2020-05-3100 min
Chaos Busters 3-2-1 ActionDesign a Plan to Successfully Work with a VAThe French author of Le Petit Prince wrote, "A goal without a plan is just a wish." Do you have a goal of hiring your ideal assistant? Someone who has the skills and expertise to make your business grow and thrive? Let's work on a plan of action today.2020-05-2700 min
Chaos Busters 3-2-1 ActionShould've Hired a VA SyndromeAre you suffering from the Should've Hired a VA Syndrome? I often hear potential clients who are frustrated with doing the same work over and over again. Their invoicing falls behind, their systems are never fully developed, and they always feel behind schedule. As I listen to the litany of woe, I often hear a voice in my head saying, "They Should've Hired a VA."2020-05-2000 min
Chaos Busters 3-2-1 ActionCan You Love Your Email Inbox?Have you developed a love-hate relationship with your email? Are you trying to convince yourself that it is a necessary evil? What if we pivoted and saw email as a good thing; an excellent means of communication? Hiromu Arakawa says, “It’s a cruel and random world, but the chaos is all so beautiful.” Learn how that mountain of email can become beautiful.2020-05-1300 min
Nhai Onai & The Other GuysIn Bev's defence Thirst Must FallAfter all the noise is over, the crew asks the most critical question, Whats more dangerous, Unprotected Sex or Unprotected sex with Bev? The squad also talk about "gangster chicks" and it turns in to Olinda vs Bev. They also share their sentiments on Pastor E's return, do young people still believe in him or not? Floods in Zim dont discriminate. They explore the term "Wifey Material and friends of the show, Mona Lisa and Ibilola, weigh in on the definition and why the term might be hard to bear. Nyasha, takes lead on "The Feeling Station" where she asks...2017-02-0633 min