Shows
Urgent Care Leadership2025 Board Candidate Dr. Shelley JanssenSend us a textDr. Shelley Janssen is the Chief Medical Officer at Doctors Care in South Carolina, and a candidate for the Board of Directors of the Urgent Care Association.2025-04-3006 minUrgent Care Leadership2025 Board Candidate Janae Walsh, FNPSend us a textJanae Walsh is a family nurse practitioner at Davam Urgent Care and a candidate for the Board of Directors of the Urgent Care Association.2025-04-3009 minUrgent Care Leadership2025 Board Candidate Dr. Alicia TezelSend us a textDr. Alicia Tezel is a pediatrician with Little Spurs Pediatric Urgent Care and a candidate for the Board of Directors of the Urgent Care Association.2025-04-3004 minUrgent Care Leadership2025 Board Candidate Dr. Cassandra DonnellySend us a textDr. Cassandra Donnelly is a Regional Medical Director at Wellstreet Urgent Care and a candidate for the Board of Directors of the Urgent Care Association.2025-04-3007 minUrgent Care Leadership2025 Board Candidate April GillamSend us a textApril Gillam is the head of Industry Strategy and Consulting at Solv, an urgent care investor, and a candidate for the Board of Directors of the Urgent Care Association. 2025-04-3009 minUrgent Care Leadership2025 Board Candidate Catherine Grant, PA-CSend us a textCatherine Grant is Founder and CEO of ExperCARE and a candidate for the Board of Directors of the Urgent Care Association.2025-04-3006 minUrgent Care Leadership2025 Board Candidate Amy WrightSend us a textAmy Wright is the Director of Urgent Care, Telehealth and Access at Jefferson Health, and a candidate for the Board of Directors of the Urgent Care Association2025-04-3005 minUrgent Care Leadership2025 Board Candidate Randy JohansenSend us a textRandy Johansen is the former CEO and current Advisor to the CEO at American Family Care, and a candidate for the Board of Directors at the Urgent Care Association.2025-04-3008 minUrgent Care Leadership2025 Board Candidate Dr. Jeannie KenkareSend us a textDr. Jeannie Kenkare is President of Yale New Haven Health Urgent Care and a candidate for the Board of Directors for the Urgent Care Association.2025-04-3007 minUrgent Care LeadershipLobbyist - Kelli L'HeureuxSend us a textJoin me and UCA's Advocacy Manager, Kristin Rastatter, as we talk with Kelli L'Heureux from Resilient Advocacy in Sacramento, California. Kelli's firm works with the California Urgent Care Association on their legislative and regulatory efforts in the state, but their learnings have applicability for everyone trying to positively influence how Urgent Cares are treated in any state.2024-12-1024 minUrgent Care LeadershipGrassroots Advocacy Veteran - Dr. Eric EllisSend us a textDr. Ellis is the chair of the Government Affairs Committee of the California Urgent Care Association (CalUCA) and leads state efforts to influence legislation and regulation. Learn how he got started, what the key issues are, what they've learned along the way, and his vision of what the future holds for Urgent Care advocacy.2024 Regional Conferences:Northeast Regional Urgent Care Association (September): https://neruca.org/South East Regional Urgent Care Association (October): https://seruca.org/California (Western) Urgent Care Association (November): https://www.caluca.org/2024-10-0718 minUrgent Care LeadershipGrassroots Advocacy Veteran - Dr. Jonathan HalpertSend us a textDr. Halpert is the co-chair of the Government Affairs Committee of the Northeast Regional Urgent Care Association (NERUCA) and has over a decade of experience influencing state legislation and regulation. Learn how this got started, meet the key players, discover what they've learned along the way, and his vision of what the future holds for Urgent Care advocacy.2024 Regional Conferences:Northeast Regional Urgent Care Association (September): https://neruca.org/South East Regional Urgent Care Association (October): https://seruca.org/California (Western) Urgent Care Association (November): https://www.cal...2024-09-0530 minUrgent Care LeadershipS3 Eric Zimmerman, McDermott PlusSend us a textUCA's Advocacy efforts recently achieved a milestone - inclusion of Urgent Care in the 2025 Medicare Physician Fee Schedule publication issued by CMS. This episode goes into more details about what that means, why it's important, what happens next, and when those efforts might directly impact Urgent Care centers. Guests are Eric Zimmerman from McDermott+ and Kristin Rastatter of the Urgent Care Association.Links mentioned:https://urgentcareassociation.org/uc-advocacy/https://urgentcareassociation.org/about/the-people-behind-uca/kristin-rastatter/2024-07-2618 minUrgent Care LeadershipLimited Scope X-Ray Advocacy: A Deep DiveSend us a textThis episode goes into the details of what it takes to make things happen in state legislation and regulations, through the experience of Christopher Nugent, MBA, CRA, RT(R)(CT). Chris has been instrumental in the work of UCA member coalitions who are advocating state by state to ensure a pathway exists for limited scope x-ray licensure in all states. We discuss the victories and how they were won, which states are up next, what you need to know before you undertake this work in your state, and why it's worth doing. Advocacy work...2024-04-1629 minUrgent Care LeadershipBrandon Robertson - 2024 UCA Board CandidateSend us a textBrandon Robertson is the Founder and CEO of UCP Merchant Medicine and Intellivisit Solutions and is a candidate for the Urgent Care Association Board of Directors in 2024.2024-03-1909 minUrgent Care LeadershipStephanie Bond - 2024 UCA Board CandidateSend us a textStephanie Bond is the Practice Administrator at Intermountain Health and a candidate for the Urgent Care Association Board of Directors in 2024.2024-03-1805 minUrgent Care LeadershipBoyd Faust - 2024 UCA Board CandidateSend us a textBoyd Faust is the Chief Strategy Officer at GoHealth and a candidate for the Urgent Care Association Board of Directors in 2024.2024-03-1412 minUrgent Care LeadershipDerek Newell - 2024 UCA Board of Directors CandidateSend us a textDerek Newell is the Chief Executive Officer of NextCare and is a candidate for the Urgent Care Association Board of Directors in 2024.2024-03-1412 minUrgent Care LeadershipDr. Jeff Schor - 2024 UCA Board of Directors CandidateSend us a textDr. Jeff Schor is the founder and former CEO of PM Pediatrics and a candidate for the Board of Directors for the Urgent Care Association in 2024.2024-03-1210 minUrgent Care LeadershipRachel Sossoman - 2024 UCA Board of Directors CandidateSend us a textRachel Sossoman is the President and CEO of Mercy Urgent Care and Occupational Medicine and is a candidate for the Urgent Care Association Board of Directors in 2024.2024-03-1206 minUrgent Care LeadershipS3: Eric Zimmerman, Lobbyist, McDermott+Send us a textEric Zimmerman leads UCA's lobbying team at McDermott+ in Washington, D.C. McDermott+ serves the health industry exclusively, and their team of lawyers, physicians, policy professionals, data analysts and Capitol Hill/government agency veterans brings robust expertise to UCA's Advocacy efforts.Eric Zimmerman joins UCA CEO Lou Ellen Horwitz to dive into the current state of UCA's efforts to elaborate on the "why" of our strategies and tactics, "how" things get done in Congress and with agencies like the Centers for Medicare and Medicaid Services, and "when" we might see some i...2024-01-1933 minUrgent Care LeadershipS3 Selena Gurley, UCA Advocacy Committee ChairSend us a textSelena and Lou Ellen discuss UCA's advocacy strategy and tactics: how we got here, what progress we've made, lessons learned and insights gained, and what everyone who works in urgent care (or just loves and believes in it) can be doing to engage with legislators and regulators to make sure we'll always be here when our communities need us.2023-11-1217 minUrgent Care LeadershipS3 Intro: Advocacy UpdateSend us a textUCA Chief Executive Officer Lou Ellen Horwitz provides an update on Urgent Care Advocacy and the next steps, both as an organization and an industry.2023-09-2504 min
Walk-Ins Welcome: A Healthcare Marketing PodcastEp. 77: An Inside Look At The Urgent Care Association - Interview with Lou Ellen Horwitz, CEO of the UCAWe are honored to have the CEO of the Urgent Care Association, Lou Ellen Horwitz, as our guest for episode 77!
Lou Ellen has been working in and around urgent care since 2006 and in healthcare and healthcare associations for 15 years before that. Currently, she serves as the CEO at the Urgent Care Association (for the second time). She's worked in hospitals and urgent care centers and associations for her entire whole career and has been part of amazing organizations and teams at every one of them, but working with the UCA has been her favorite job.
...2023-05-0337 minUrgent Care LeadershipDanielle Bynum - 2023 UCA Board Candidate InterviewSend us a textSince the founding of the Urgent Care Association, it’s been governed by a democratically elected Board of Directors. So, every year, UCA members elect a new class of directors to the Board. In the next few episodes of the podcast you are going to get to meet this year’s election candidates. This episode’s guest is Danielle Bynum, Director of Operations of Physician Practice Management at Gerald Champion Regional Medical Center.Election ballots are sent directly to individual members, and to the key contacts for our organizational members...2023-03-1608 minUrgent Care LeadershipSuzanne Jackson - 2023 UCA Board Candidate InterviewSend us a textSince the founding of the Urgent Care Association, it’s been governed by a democratically elected Board of Directors. So, every year, UCA members elect a new class of directors to the Board. In the next few episodes of the podcast you are going to get to meet this year’s election candidates. This episode’s guest is Suzanne Jackson, Chief Operating Officer at HCA Healthcare Physician Services Group.Election ballots are sent directly to individual members, and to the key contacts for our organizational members, starting March 21st. To learn m...2023-03-1609 minUrgent Care LeadershipDr. Tracey Davidoff - 2023 UCA Board CandidateSend us a textSince the founding of the Urgent Care Association, it's been governed by a democratically elected Board of Directors. So, every year, UCA members elect a new class of directors to the Board. In the next few episodes of the podcast you are going to get to meet this year's election candidates.This episode's guest is Dr. Tracey Davidoff, Urgent Care physician at Baycare Urgent Care.Election ballots are sent directly to individual members, and to the key contacts for our organizational members, starting March 21st. To learn more about any...2023-03-1606 minUrgent Care LeadershipKatina Holliday - 2023 UCA Board CandidateSend us a textSince the founding of the Urgent Care Association, it's been governed by a democratically elected Board of Directors. So, every year, UCA members elect a new class of directors to the Board. In the next few episodes of the podcast you are going to get to meet this year's election candidates.This episode's guest is Katina Holliday, Owner of Urgent Care at the Pointe and Executive Director at Holliday's Helping Hands.Election ballots are sent directly to individual members, and to the key contacts for our organizational members, starting Ma...2023-03-1606 minUrgent Care LeadershipDr. Allury Arora-Lal - 2023 UCA Board Candidate InterviewSend us a textSince the founding of the Urgent Care Association, it's been governed by a democratically elected Board of Directors. So, every year, UCA members elect a new class of directors to the Board. In the next few episodes of the podcast you are going to get to meet this year's election candidates.This episode's guest is Dr. Allury Arora-Lal, Founder and Chief Medical Officer of Urgent Care for Children.Election ballots are sent directly to individual members, and to the key contacts for our organizational members, starting March 21st. To lea...2023-03-0810 minUrgent Care LeadershipS2 Ep4: Early Leadership, Disaster Medicine & Diversity - Cassandra DonnellySend us a textDr. Cassandra Donnelly talks about her personal journey shifting from Emergency and Disaster Medicine to Urgent Care, her path to leadership and why diversity work is not a trend, but good business.2022-12-2928 minUrgent Care LeadershipS2 Ep3: Occupational Medicine - Max LebowSend us a textDr. Max Lebow is Medical Director of Reliant Immediate Care Medical Group and the President of the Board of Directors of the Urgent Care Association. Trained and board certified in emergency medicine and occupational medicine, he shares how he got to where he is, and provides advice for those starting out in Urgent Care.2022-09-0634 min