Shows
Rosenfeld Review PodcastThe Pissed-Off Optimist with George AyeWhat happens when you combine righteous anger with unwavering hope? You get George Aye—and the “Angry Hour.”
In this lively episode, Lou Rosenfeld chats with George Aye, co-founder of Greater Good Studio, about his mission to create spaces for “pissed off optimists”—people who see the world’s injustices and refuse to give up on making things better. George shares the philosophy behind Angry Hour, a growing series of meetups uniting professionals from diverse fields around shared frustration and hope. He explains how these gatherings channel collective energy into meaningful connections, local nonprofit support, and even bigger plans like the upcoming L...2025-07-2134 min
Rosenfeld Review PodcastPivoting from Tech to Climate UX with Francois BurraWhat do you do when a successful tech career leaves you feeling like an empty shell? For Francois Burra, the answer was to look inward and transform his life—and help transform an industry.
Lou Rosenfeld talks with Francois, a UX designer turned digital decarbonization consultant, about how a personal crisis led him to channel his “infinite energy” into tackling the tech industry’s overlooked climate impact. Francois shares how he co-founded Climate Product Leaders and co-authored Sustainable by Design: A Playbook for Product Managers—a free, practical guide brimming with best practices and real-world case studies for weaving sustainability into every...2025-07-0726 min
Rosenfeld Review PodcastAI and Other Strange Design Materials with Matt WebbMatt Webb doesn’t just talk about emerging technologies—he builds with them, lives with them, and prototypes the futures they might bring. In this episode, Lou Rosenfeld talks with Webb—designer, technologist, and featured speaker at the upcoming Designing with AI 2025 conference—about how GenAI represents a kind of temporal leap: a sudden arrival of capabilities that feel like they should've taken another decade to develop.
Matt shares how he explores "weak signals"—small, often personal experiments or observations that hint at larger shifts to come. From building an early website with GPT-3 to creating an app that tracks the black...2025-06-0330 min
Rosenfeld Review PodcastTraction Heroes with Harry Max & Jorge ArangoWhat happens when two brilliant minds from the world of information architecture team up to create a podcast that’s part leadership playbook, part intellectual high-wire act? That’s exactly what Harry Max and Jorge Arango set out to explore with their new podcast, Traction Heroes. Lou Rosenfeld chats with two and learns how they envision their project and how their podcast differs from traditional interview formats.
Instead of scripted discussions, Traction Heroes features Harry and Jorge reading thought-provoking passages from books to each other—without prior preparation—sparking impromptu, insightful conversations. The goal? To decode complex ideas and turn them int...2025-03-1732 min
Rosenfeld Review PodcastDestigmatizing Failure to Encourage Innovation with Dan WardFailure is often seen as something to avoid, but Dan Ward sees it as a gateway to innovation. Dan is a military technologist, author, USAF veteran, and innovation catalyst at MITRE Corporation, and he and Lou talk about the profound lessons failure can teach. Drawing from his book LIFT: Innovation Lessons From Flying Machines That ALMOST Worked and The People Who NEARLY Flew Them, Ward shares stories of pre-Wright brothers (more accurately pre-Wright siblings) aviation experiments that, despite ending in failure, laid the groundwork for modern flight. He explains how studying and learning from setbacks can drive innovation and problem-solving...2025-02-0327 min
Rosenfeld Review PodcastRock Climbing and Security UXJust as a rock climber meticulously checks their gear and follows strict safety protocols to navigate treacherous heights, security UX professionals must also anticipate risks and design safeguards to ensure a smooth and safe journey for users in a digital landscape. In Lou’s interview with Heidi Trost, author of Human-Centered Security: How to Design Systems that are Both Safe and Usable, Heidi highlights the critical safety protocols climbers and belayers follow, which mirror the precautions needed in system design to mitigate human error and anxiety. This analogy sets the stage for a broader discussion on security user experience challenges.
He...2024-12-0234 min
Service Design ShowWhat's this new SD conference all about!? / Advancing Service Design Conference 2024 (Part 1) with Lou RosenfeldI'm excited... There's a brand new conference just around the corner – Advancing Service Design – and it's organized by none other than Rosenfeld Media, the publisher behind some of the most iconic books in our field.
Now you might be thinking... another conference? But trust me, this one is different. That's why I invited Lou Rosenfeld himself onto the Show to give us the inside scoop.
In this episode, you'll learn:
* Why Lou decided to launch a brand new conference.
* Who is Advancing Service Design for?
And what makes the conference d...2024-10-3134 min
Rosenfeld Review PodcastCo-Creating Operating Models for Design Teams with Daniel OrbachThe best operating models for design orgs are mission-driven, evolving, and team-developed. Those criteria might seem daunting, but Daniel Orbach, Lou’s guest and a speaker at September’s DesignOps Summit, explains how he facilitates a dynamic culture of co-creating with his team at JP Morgan Chase. Daniel outlines his framework, one where the whole team is involved. It’s a dynamic, fluid process that builds teamwork, creates buy-in, and establishes a framework of periodic review, which encourages continual evolution.
Lou and Daniel discuss the impact of rituals and mission statements on both teams and individuals. They also explore the impact...2024-09-1631 min
Rosenfeld Review PodcastAdvancing Service Design with Ben Reason and Patrick QuattlebaumIs it time to advance the practice of service design?
Ben Reason and Patrick Quattlebaum think so. They’re veteran service designers and co-authors of a pair of Rosenfeld books—Service Design: From Insight to Implementation and Orchestrating Experiences respectively.
Ben, founder of LiveWork Studio, and Patrick, who founded Harmonic Design in Atlanta, join Lou to talk about launching a new Rosenfeld conference—Advancing Service Design—designed to highlight the service design’s potential for a new generation. They see opportunities for service design to go deeper—by integrating with and strengthening existing practices, like product management and agile, and broader—by b...2024-08-0543 min
Rosenfeld Review PodcastMake Things Better, Not Just Different with Erin WeigelHave you ever thought about the similarities between art and science? Or about how math is the language of the universe? No? Welcome to a perspective shift. Ultimately this episode is about making things better, not just different. But how we get there is through a thoughtful and entertaining discussion with the witty and philosophical Erin Weigel.
Erin Weigel wants us to make things better, not just different. But how do we get there?
Lou had a thoughtful and entertaining discussion with Erin, always witty and philosophical—and often funny as hell. Join them on a perspective-shifting conversation that bridges di...2024-07-0830 min
Rosenfeld Review PodcastTransforming Language with AI with Peter van DijckIn the latest episode of the Rosenfeld Review, Lou sits down with old friend Peter van Dijck, author of Information Architecture for Designers: Structuring Websites for Business Success, one of the first books ever written on Information Architecture. Peter is now a partner of Simply Put, a Colombian company that builds and designs useful AI Agents—including the soon-to-launch Rosenbot!
Peter offers insight into the world of AI. Having been one of the first to speak about IA, it is fascinating to hear what he now has to say about AI. Join Lou and Peter as they take you through th...2024-06-1741 min
Rosenfeld Review PodcastAngry and Passionate about what AI means to Researchers with Tricia WangIn the latest episode of the Rosenfeld Review, Lou sits down with social scientist Tricia Wang, coiner of the term “thick data,” and formerly a partner at Sudden Compass. Tricia is passionate about research and AI. She envisions massively improved research outcomes and opportunities for researchers, but only if researchers take the lead in incorporating AI into their work. Rather than seeing themselves as “users” of AI tools, researchers must work as AI’s “shapers,” serving as its senior partner.
Tricia’s vision is to cease the fear-mongering surrounding the subject of AI and instead embrace the amazing opportunities for growth and bette...2024-03-1140 min
Rosenfeld Review PodcastDecoding Culture: A Lens for Research Breakthroughs with Neil BarrieIn the latest episode of the Rosenfeld Review, Lou sits down with Neil Barrie, the co-founder and CEO of TwentyFirstCenturyBrand, to delve into the intriguing intersection of brand building, culture, and user experience research. Neil, an outsider in the realm of user research, brings a fresh perspective from the world of brand research; you can hear more from him at the Advancing Research 2024 conference in New York City, March 25-26.
Neil emphasizes the need for researchers to adopt a cultural lens when designing product experiences. Drawing from his extensive experience working with influential brands like Airbnb, Bumble, Headspace, and others...2024-02-1228 min
Rosenfeld Review PodcastThe Evolution of User Research with Steve PortigalAuthor, researcher, speaker, and frequent Rosenfeld Review guest Steve Portigal joins Lou for a chat on the state of the user research industry – where we’ve been, where we are, and where we’re headed. If the field of research was once a lonely desert, today it’s a jungle. It was once a field where researchers could get lost and forgotten. Today, the field is teaming with life—so much so that you could get eaten alive.
Gleaning lessons from the past, Steve doesn’t want us to forget the desert. But he has no desire to return there.
In his chat...2024-01-2939 min
Invisible Machines podcast by UX MagazineRosenfeld Media, Lou Rosenfeld // Invisible Machines S2E11Robb and Josh welcome renowned publisher and information architect Lou Rosenfeld for a conversation that gets into the roots of experience design, while exploring the full bloom of generative AI. Running Rosenfeld Media for nearly two decades has given Lou incredible insights into the publishing world as well as UX, which most Rosenfeld titles explore in specific ways. This great conversation brings lessons from the past to the fore as we race ahead with technology.2023-09-071h 25
Tent Talks by Chicago CampsTent Talks Featuring: Lou RosenfeldHere are the main points from the Tent Talks session with Lou Rosenfeld titled, “The Rosenfeld Media Approach to Curating High-Quality Content”:Role of IA and UX in Content Curation: Lou Rosenfeld highlights that his approach is to use IA and UX skills in an untraditional manner to curate high-quality content.Considering the User's Journey in Event Planning: Rosenfeld emphasizes the importance of considering the user's journey, energy levels, and narrative arc in the planning and sequencing of conferences, deriving inspiration from Donna Lichaw's book "The User's Journey".Keeping Content Relevant and Engaging: Rosenfeld Media focuses on evergreen topi...2023-07-2627 min
Rosenfeld Review PodcastRen Pope on Ontology in the Digital AgeRen Pope has a passion for all things data, information, and knowledge, and he strives to make them more accessible, organized, and enduring. You may be surprised that this conversation about information architecture takes us back to classic Greek philosophy, specifically ontology, which is concerned with the nature of being—that is, what is real and not real.
What is inside a computer cannot be seen, yet it is real in the sense that it has value and can impact reality. And as a modern ontologist, Ren wants to make information accessible and useful. That often starts with assigning names to...2023-04-1938 min
Rosenfeld Review PodcastUX Design to Career Coaching with Whitney HessLou talks with Whitney Hess as she discusses her vast career in UX design and transition into coaching. She breaks down the different methodologies and philosophies she utilizes with each client and how she embodies her work beyond her coaching. Together, Whitney and Lou discuss the different risks and leaps of faith she has had to take during her career and how that ultimately led her to be a more effective coach.
Whitney recommends:
Upperlimiting is a concept by Gay Hendricks from his book The Big Leap. Here's an article on the hidden barriers that get in the way of...2022-11-2938 min
Rosenfeld Review PodcastDesign in the Public Sector with Chelsea Mauldin, Executive Director of the Public Policy LabLou sits down with co-founder and executive director of the Public Policy Lab, Chelsea Mauldin. She gives us a preview of the talk she will be giving at the upcoming Civic Design Conference, Nov. 16 - 18th. They dive deeper into the intersection of design in the public sector and how that can look when dealing with all levels of government policy. Chelsea briefs Lou on how her nonprofit partners with government personnel to develop policy, and how the civic design community is growing today. She also discusses the different struggles her nonprofit faces versus those in the private sector.2022-10-1238 min
Rosenfeld Review PodcastDeliberate Intervention: Using Policy and Design to Navigate the Harms of New TechnologyLou sits down with Alex Schmidt, author of our new title Deliberate Intervention: Using Policy and Design to Navigate the Harms of New Technology. Together, they give us a rundown of the many harms modern technology has brought to society and how designers are attempting to work with policymakers to tackle these issues. Lou and Alex also discuss proactive approaches teams can take to counteract those harms and biases that often arise as technology companies grow and how bringing design and policy closer together in this field could benefit everyone long term.2022-09-1437 min
Rosenfeld Review PodcastConnecting the Ops with Jon FukudaAhead of the 2022 DesignOps Summit, Lou speaks with guest Jon Fukuda, a co-founder of Limina where for 18 years he has been delivering UX and technical design to his clients. His focus is on facilitating the implementation of scalable research and design operations. Lou and John discuss the concept of digital transformation and explore what it looks like to walk a client through the difficult terrain of operationalizing their design processes, how to have those difficult conversations surrounding company culture, taking the lead as a change agent, and more.
Jon is co-founder of Limina.co with 20+ years as a User Experience...2022-09-0232 min
Rosenfeld Review PodcastScale Your Org and Grow Your DesignersLou sits down with the Head of Design for the Data Team at Amplitude, Courtney George, to discuss her talk “Scale Your Organization and Grow Your Designers” that she is giving at this year’s DesignOps Summit. What is a Design Leader’s role in providing stability for their team? How has that role changed over the course of the pandemic? Over the past few years, the security levels employees feel at their jobs have fluctuated drastically. Are there tools we are already using that can help our teams feel more confident in these uncertain times? Listen as Courtney and Lou touc...2022-08-1025 min
Brave UX with Brendan Jarvis 🇺🇦Special Episode: Brendan Jarvis & Lou Rosenfeld - Framing Tomorrow by Questioning TodayBrendan Jarvis & Lou Rosenfeld bring you a special episode that features Brendan’s keynote from Design at Scale 2022 - Framing Tomorrow by Questioning Today.
Highlights include:
⭐ What’s been going on for Lou, lately?
⭐ What were the best parts of Design at Scale 2022?
⭐ How is the field been coping with global uncertainty?
⭐ Where can people find out more about the DesignOps Summit?
⭐ Brendan’s opening keynote from Design at Scale 2022
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Who is Lou Rosenfeld?
Lou is the Publisher and Founder of Rosenfeld Media, through which he and his team...2022-07-1852 min
Rosenfeld Review PodcastMaking Conferences More Accessible with Darryl Adams, Intel's Director of AccessibilityWith the surge in popularity and need for hybrid and virtual events, Lou sits down with Intel’s Director of Accessibility, Darryl Adams, to discuss how technology can make in-person and virtual conferences more accessible and inclusive to speakers and audience members with disabilities. He also speaks to how accessible conference design can be improved and fine-tuned for speakers with disabilities, and help those without disabilities feel more comfortable presenting. What kind of accessibility principles and design factors should conference hosts consider for audience members with disabilities and those without disabilities when setting up for in-person and virtual events? How do...2022-07-1241 min
Rosenfeld Review PodcastFrom Solo to Scaled: Building a Sustainable Content Strategy PracticeNatalie Marie Dunbar joins Lou to discuss the lonely pursuit that is content strategy. She also digs into what it means to build a content strategy practice—whether you’re just starting out as a solo practitioner, scaling up in a large organization, or trying to make a case for your CS practice’s value. Her new Rosenfeld Media book, From Solo to Scaled: Building a Sustainable Content Strategy Practice, serves as a “companion” to address this loneliness as much as it is a guide to the resources needed to create a sustainable content practice.
This episode offers a preview of what Na...2022-06-1434 min
The Object-Oriented UX PodcastEpisode 028 - Metaphors and Moment Prisons with Lou RosenfeldLou Rosenfeld needs no introduction. If you are listening to this podcast, you have most likely read or are aware of the Polar Bear book he co-wrote, or one of the many other design books published by his company, Rosenfeld Media, or have attended one of his many excellent IA conferences. In this episode of the podcast, Sophia and Lou discuss why portals should be banned, what precisely is the definition of "moment prison," and why we shouldn't get emotional about our professional metaphors.
LINKS:
Polar Bear Book: https://amzn.to/3o0f9mT
G...2022-01-281h 03
Rosenfeld Review PodcastChristian Crumlish: Product Management for UX PeopleWhat connects product designers and UXers? And does that connection help in the transition from UX to product management?
In this episode of the Rosenfeld Review, you’ll meet Christian Crumlish, Founder of Design in Product and author of the soon-to-be released Product Management for UX People. Christian and Lou deep dive into the world of product management and its relationship with UX, as well as the advantages design practitioners share when moving into product management roles.
Highlights from this discussion include:
• Understanding the current state of product management relative to UX;
• The superpower designers can tap into when communicating effect...2022-01-1329 min
Rosenfeld Review PodcastWomen Talk Design with Danielle BarnesCreating and maintaining an inclusive environment that makes anyone feel welcome requires conscious and consistent effort. Whether it’s presentation, operation, or curation—incorporating your team’s voices in a healthy and organic manner as a business practice requires thinking outside the box.
In this episode of the Rosenfeld Review, you’ll hear from Danielle Barnes, CEO of Women Talk Design, as she and Lou discuss the fundamentals of designing meetings and conference presentations that are more inclusive.
Key points Danielle and Lou address include:
• Remolding non-inclusive systems to which women and non-binary folks are forced to adapt;
• Assigning rotating facilitator...2022-01-1328 min
CHURN FMEP 143 | Lou Rosenfeld - How Rosenfeld Media built an engaged community driving long term retention for their businessToday on the show we have Louis Rosenfeld, publisher and founder at Rosenfeld media.In this episode, we talked about what information architecture is and how it led to the formation of Rosenfeld Media, how the UX Design space is evolving, and the importance of understanding your customers' needs when building out your product’s information architecture. We also discussed Lou’s plans to introduce Memberships and Subscriptions at Rosenfeld Media and how introducing Attendee Cohorts at their conferences, increased retention, and engagement of their community. As usual, I'm excited to hear what you thi...2021-12-0837 min
Rosenfeld Review PodcastKatie Swindler: Life and Death DesignWhat can designers learn from astronauts and race car drivers?
In this episode of the Rosenfeld Review, Lou speaks with Katie Swindler to answer this and similar questions in her upcoming Rosenfeld Media book, Life and Death Design. Katie’s new book will help us redefine how we might view a core human function – specifically, the stress response – and how stress can be an informative tool for designers.
As an experienced presenter who has spoken on UX topics internationally at industry events, Katie believes that brands who wish to truly connect with consumers must expand utility through emotion. She illustrates how le...2021-11-0135 min
The Trevor Rose Podcast#70: Lou Rosenfeld (Lou's Performance Centre) - Innovation, Technology & the Impact of Covid-19 on the Ski BusinessHello and welcome to episode #70 of the rose bros podcast!This episode we are joined by entrepreneur - Lou Rosenfeld (MSc, Engineering) - owner of Lou's Performance Centre. Lou's provides ski boot fitting services, sells high performance ski equipment, bikes and everything else in between. In short, Lou’s specializes in adapting ski equipment with the knowledge of Biomechanics and modern pressure/balance measuring tools to setup alpine skiers for their day on the slopes. Lou has also published numerous academic papers on everything from the science of boot fi...2021-07-1553 minBrave UX with Brendan Jarvis 🇺🇦Louis Rosenfeld - Breaking Out of Silos and Moment Prisons
Lou Rosenfeld, UX’s master publisher, curator and convener, and founding mind of the discipline of information architecture, reflects on 30 years in the field, including:
⭐️ Why has Lou made it his life’s mission to bring people together?
⭐️ What advice does Lou have for prospective authors, before they start writing?
⭐️ What is a moment prison and how do you get out of one?
======
Who is Louis Rosenfeld?
Lou is the Founder and Publisher of Rosenfeld Media, a company responsible for surfacing and sharing the expertise of dozens of world-class UXers through publishing their books, curating specialist communities, and convening global conferences.
He is...2021-05-031h 05
Rosenfeld Review PodcastJim Ottaviani: Nuclear Engineer to Graphic NovelistJim and Lou go way back - to when they still called it “library school!” Thirty years later, Jim is a NY Times bestselling author who specializes in science-themed graphic novels on subjects ranging from Jane Goodall to Alan Turing.
Here, Lou and Jim discuss the evolution of cartoon and graphic novels,how their audiences have changed over time, and the role of storyboarding in their respective crafts.
About Jim
Jim is the author of fourteen (and counting) graphic novels about scientists. His most recent books include Naturalist (with E.O. Wilson), Astronauts: Women on the Final Frontier, Hawking, about the...2021-04-2634 min
Rosenfeld Review PodcastWriting About Writing: Steve Krug returns to the Rosenfeld Review PodcastSteve Krug, author of Don’t Make Me Think, and Rocket Surgery Made Easy, is back for a third appearance on the Rosenfeld Review Podcast! Here, he shares some details with Lou about his book in the works, Writing Made Slightly Easier, and his perspective on the process of writing in general (and why he might advise against it!).
Check our Steve’s previous two appearances:
How To Get Usability Testing Right: https://soundcloud.com/rosenfeld-media/how-to-get-usability-testing-right-steve-krug
Life with the Apple Watch and other wearables: https://soundcloud.com/rosenfeld-media/conversation-with-steve-krug-life-with-the-apple-watch-and-other-wearables
Steve’s wise words for writers:
Don’t be afraid to alway...2021-03-1942 min
Rosenfeld Review PodcastPromise Theory with Jeff SussnaLou and Jeff Sussna, author of Designing Delivery: Rethinking IT in the Digital Service Economy, examine the relationships between Design and Operations, DevOps and DesignOps, and DevOps and Agile before wending their way to promise theory, which looks at the “promise” made between a product and its user. Color Lou convinced on the promise of product promises!
• Watch Jeff’s presentation at the 2017 DesignOps Summit: https://youtu.be/uWZxsul8Rek
• Read Jeff’s book, Designing Delivery: https://www.oreilly.com/library/view/designing-delivery/9781491903742/
• Listen to Jeff on a previous episode of the Rosenfeld Review, DesignOps in a Post-Industrial World: Crash-Coursing Complex System...2021-02-1931 min
The Trevor Rose Podcast#44: Lou Rosenfeld (Lou's Performance Centre) - From Vietnam to the Ski BusinessThis episode we are joined by entrepreneur - Lou Rosenfeld (MSc, Engineering) - owner of Lou's Performance Centre.Lou's provides boot fitting services as well as high performance ski equipment including everything from skis, boots and bindings to foot beds, boot lifters and every thing else in between.In short, Lou’s specializes in adapting ski equipment with the knowledge of Biomechanics and modern pressure/balance measuring tools to properly set up alpine skiers. Lou has also published numerous articles and academic papers on everything from the science of boot fitting to avalanche tran...2020-11-131h 08
Rosenfeld Review PodcastMaking Good Trouble: DesignOps Summit co-curator Alana WashingtonAlana Washington and Lou embark on a really wide-ranging conversation, touching on:
• The changing nature of work in the time of pandemic,
• How we can handle the intersection of our personal and private lives when working remotely,
• The restorative power of something as simple as putting down the phone and holding a physical book, and
• How DesignOps can help businesses enact more human-based processes.
Alana serves as a Senior Design Program Manager at Uber Freight. She’s also part of the DesignOps Summit 2020 curation team. The team is looking to frame the program against the difficult backdrop of these challenging times, whe...2020-08-0627 min
Big Picture Skiing PodcastBinding placement effects on skiing with Lou RosenfeldIn the newest episode of the Big Picture Skiing podcast, we delve into a crucial question: Should you stick to the recommended factory line when mounting your bindings, or is there room for experimentation? Join Tom Gellie as he interviews Lou Rosenfeld, not only a ski shop owner in Calgary but also a seasoned mechanical engineer with a wealth of research on the impact of binding mount location on ski performance.Discover the insights that Lou shares on the ideal binding placement and the effects of altering it. This episode is a must-listen for...2020-06-231h 13
Rosenfeld Review PodcastLiftoff! Practical Design Leadership to Elevate Your Team, Your Organization, and YouTop designers are often thrust into leadership roles, and it’s easy to forget that these two roles do not require the same skillset. In this episode, design managers and Liftoff! co-authors Chris Avore and Russ Unger discuss the mistakes and lessons they—and MANY others—have made in their new book, four years in the works. Liftoff! is a guide for new leaders looking for guidance about managing design teams effectively, and established managers who want to level up their expertise.
Order Liftoff! before July 7 and save 15%; for free shipping in the U.S., enter code FREESHIPLIFTOFF at checkout. https...2020-06-0929 min
The Informed LifeLouis Rosenfeld on Virtual ConferencesMy guest today is my friend Lou Rosenfeld. Besides publishing books — including my own Living in Information — Lou and his team at Rosenfeld Media organize and manage industry conferences. In this episode, we talk about how they transitioned the recent Advancing Research conference from an in-person to a fully virtual event.Listen to the full conversation Show notesLouis RosenfeldRosenfeld Media @louisrosenfeld on Twitter The Informed Life Episode 1: Louis Rosenfeld on ManagingAdvancing Research 2020 ConferenceSome lessons learned from producing a virtual conference by Louis RosenfeldZoom Video WebinarsVimeoCheryl PlatzAbby CovertSteve Portiga...2020-05-2431 min
Rosenfeld Review PodcastEngaged: Designing for Behavior Change with author Amy BucherAmy Bucher is Chief Behavioral Officer at Lirio at Mad*Pow and author of our newest book, Engaged: Designing for Behavior Change. Amy has a PhD. in Psychology, so you’d be forgiven for assuming that she works in academia. Instead, she ended up at an agency where she focuses on healthcare and the many different motivational factors that are at play in the way people live their lives. In this episode, Amy and Lou Rosenfeld discuss the ethics of data collection, self-determination theory, fitness apps, her new book, and more.
Get Amy’s book: https://rosenfeldmedia.com/books/engaged-designing-for-behavior-change/
Abou...2020-03-0431 min
Rosenfeld Review PodcastImagination Work Meets Remote Work: Reflections on Collaboration with MURAL’s Mariano Suarez-BattanMariano Suarez-Battan is the co-founder and CEO of MURAL https://mural.co/, a tool for remote collaboration—and longtime partner/sponsor of Rosenfeld Media’s conferences. MURAL was founded in 2011 after Mariano experienced first-hand the struggle of working remotely with a large, distributed team while designing video games. In this episode of the Rosenfeld Review, Mariano and Lou discuss the challenges of collaboration among remote teams and how platforms like MURAL can level the playing field between coworkers, often flattening hierarchies and changing culture in the process. Mariano also shares his predictions about how workplaces will operate five years in the...2020-02-0530 min
Rosenfeld Review PodcastRedefining actionable insights with Brianna SylverBrianna Sylver, founder of Sylver Consulting and speaker at the upcoming Advancing Research conference (March 30-April 1, NYC), joins Lou to break down the importance of insight. At its core, insight is about shifts in perspective and can come from anywhere—user research, market research, psychology, mining big data; according to Brianna, it doesn’t really matter. Rather, she emphasizes the importance of capturing all the threads in one container. Lou and Brianna dive into what an insights container can look like, and best practices for making insights actionable.
Brianna’s shoutouts: Heather Dominick, her business mentor, and the impact of her wo...2020-01-1733 min
Rosenfeld Review PodcastThe Lens of Language: authors Andy Welfle and Michael J. Metts on why Writing Is DesigningOrder Writing Is Designing: https://rosenfeldmedia.com/books/writing-is-designing/
Michael Metts and Andy Welfle, authors of the new Rosenfeld Media book Writing Is Designing, get meta and discuss writing about UX writing with Lou Rosenfeld. They also stress the importance of looking through the “lens of language,” when solving problems – reworking your existing language to make things clear from the outset, rather than fixing problems by adding more copy later. Their book will help those responsible for digital copy communicate more effectively—from designers to marketers who might never have considered themselves “UX people.”
Andy Welfle and Michael J. Metts are the co-a...2019-12-3026 min
Rosenfeld Review PodcastSilos, Chauvinism, and Insight: A discussion with Christian MadsbjergChristian Madsbjerg is the cofounder of ReD Associates, and author of Sensemaking: The Power of the Humanities in the Age of the Algorithm and The Moment of Clarity. We’re also so pleased to announce that he’ll be speaking at our inaugural Advancing Research conference (March 30-April 1 in NYC).
In this episode of Rosenfeld Review, Christian and Lou discuss the differences between social sciences research and data science, and the challenges that arise when organizations try to align them. Christian and Lou also touch on academic chauvinism, the shortcomings of anthropology (despite how much Christian appreciates the subject), and the...2019-12-2732 min
Rosenfeld Review PodcastResearching the Researchers: From 721 responses to 5 personas to a new conferenceFour members of our Advancing Research curation team join Lou to discuss the research they did to help shape our inaugural Advancing Research conference (New York City; March 30-April 1, 2020). The team analyzed over 700 survey responses (including about 10,000 answers to open-ended questions!) to learn about user and customer researchers, their learning behaviors, and what they want from conference experiences. Read their summary of the results here: https://rosenfeldmedia.com/advancing-research-community/archive/who-does-research-and-how-do-they-learn/ ; you can also explore the study’s quantitative data yourself via Tableau: https://public.tableau.com/profile/lou.rosenfeld.rosenfeld.media#!/vizhome/WhoDoesResearchandHowDoTheyLearn/StoryDraft1
Podcast guests:
Abby Covert (principal in...2019-10-0926 minRosenfeld Review PodcastThe Evolution of Joint Futures Conference with Producer Angelos ArnisIn this episode of the Rosenfeld Review, Lou and Angelos Arnis, Producer of the Joint Futures Conference in Helsinki, Finland (September 2-5, 2019), discuss the evolving landscape of design professionals’ needs, and how the Joint Futures Conference has changed to suit them.
Rosenfeld Media is pleased to partner with Joint Futures this year to offer four full-day workshops on September 5, 2019.
For more about the workshops: https://rosenfeldmedia.com/public-workshops/helsinki-ux-workshops/
For more about Angelos: www.Arn.is
Follow Angelos on twitter: www.twitter.com/angelosarnis2019-08-1323 min
The Content Strategy PodcastEpisode 21: Lou Rosenfeld, Rosenfeld Media - Industry Leadership in a Time of ChangeAuthor, publisher, conference organizer, and all-around renaissance man Lou Rosenfeld talks shop about writing the first book on IA, watching the evolution of design practices, and how he’s helping to keep people at the forefront of their respective industries.
2019-06-0537 minRosenfeld Review Podcast#metoo and the IA Community: Karen McGrane and Lou Rosenfeld Confront a Difficult TopicIn this episode of the Rosenfeld Review, Karen McGrane and Lou address the growing concerns over sexual harassment at the IA Conference and other industry events. Karen and Lou explore the #metoo movement's impact on the industry and what steps we can all take to address what’s happening.
Learn more about Karen McGrane: http://karenmcgrane.com/2019-02-0437 min
The Informed LifeLouis Rosenfeld on ManagingMy guest today is Lou Rosenfeld. Alongside Peter Morville, Lou wrote the seminal book Information Architecture for the World Wide Web — also known as the polar bear book. In 2005, he founded Rosenfeld Media, where he and his team amplify user experience expertise through conferences and books, including my own Living in Information. In this conversation we talk about how Lou manages information to effectively coordinate the various workstreams at his company, including the upcoming Enterprise Experience conference. Listen to the full conversation https://theinformeddotlife.files.wordpress.com/2019/01/the-informed-life-episode-1-lou-rosenfeld.mp3 Show not...2019-01-2040 min
Rosenfeld Review PodcastVoting as a Part of Everyday Life: Insights from Whitney QuesenberyIn this 100th episode of the Rosenfeld Review podcast, Lou talks with Whitney Quesenbery, co-author of two Rosenfeld Media books, about her work at Center for Civic Design. Hear about how Whitney works to improve federal voting standards at the procedural and product levels to make voting a part of everyday life.
Learn more about Center for Civic Design: https://civicdesign.org/
Follow their Medium publication: https://medium.com/civic-designing2019-01-1125 min
Rosenfeld Review PodcastEcosystem Mapping: How and Why with Canux Founder Cornelius RachieruWe see a trend in the work we do: the shift from looking at the micro level to more and more macro perspectives. With this in mind, Lou brings in Cornelius Rachieru, founder/co-curator of the Canux conference, and founder/managing partner of ampli2de, to discuss his work with "ecosystem mapping," a way to see how services and people relate to each other on a large scale. He discusses the move from mapping features to products to services and finally to ecosystems, and the methods he uses for creating an ecosystem map. Now we just have to wonder what...2018-12-2029 min
PresentableThe Oral History of Information Architecture, with Lou RosenfeldMy old friend Lou Rosenfeld joins the program. He co-authored the seminal book on Information Architecture in the '90s, and now runs Rosenfeld Media, publishers of some of the industry's best books on UX. We go deep into the history of the discipline, and how it's playing out in a new generation of designers today.
This episode of Presentable is sponsored by:
Casper: The Internet’s favourite mattress. Get $50 off select mattresses with the code ‘PRESENTABLE’.
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Guest Starri...2018-06-2750 minRosenfeld Review PodcastExploring the DesignOps Definition: A Chat with Dave MaloufDave Malouf has worked with Rosenfeld Media to curate our EUX program, but did you know that he’s also active in the DesignOps movement? Lou sat down with Dave to talk about the emerging framework of DesignOps, and how it’s more than just design combined with operations.
If you want to get in on the ground floor of defining DesignOps, join us at the next DesignOps Summit: http://www.designopssummit.com
Follow Dave Malouf on Twitter: https://twitter.com/daveixd
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia2018-06-2022 min
Aurelius PodcastEpisode 21 with Lou RosenfeldEpisode 21 Highlights:
- Lou’s background, the beginning of the internet and how UX/IA all started
- The stories behind Lou meeting Tim Berners Lee and Larry Page
- How Lou started Rosenfeld Media, the UX book publishing company
- The story of the blind men and the elephant and how it applies to building a great user experience
- DesignOps, ResearchOps and how Lou began major conferences around those topics
- Lou’s advice for those of us working in large organizations doing UX design2018-05-0853 minRosenfeld Review PodcastDeconstructing the Enterprise & Organizational Design: A Talk with Adam ConnorWhat happens when you take apart the individual pieces that make up the design of your organization? And, more importantly, how do you make it better? That’s where Organizational Design comes into play. Lou chats with Adam Connor, VP of Organizational Design at Mad*Pow and author, about his upcoming workshop at Enterprise UX 2018, Transformation by Design.
Transform your enterprise at Enterprise UX 2018: http://enterpriseux.net/
Follow Adam Connor on Twitter: https://twitter.com/adamconnor
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia2018-05-0218 minRosenfeld Review PodcastFourth Order of Design and the Enterprise: A Talk with Richard BuchananEnterprises present complex challenges for designers and, really, everyone in a large org. Lou talks with Dick Buchanan about his pioneering work around the “fourth order of design,” and how design and systems thinking are related. Learn why Richard believes enterprises are the ultimate design challenge.
Join Dick at Enterprise UX 2018: http://enterpriseux.net/
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia2018-04-2520 minRosenfeld Review PodcastIntegrated Data Thinking: A Chat with Tricia WangBig data is getting its fifteen minutes of fame - but where does qualitative data fit in, if at all? Lou talked with Tricia Wang, co-founder of Sudden Compass, about the importance of integrating qualitative and quantitative data, and why the only way to successfully scale an enterprise org is to bring back the human element. Tricia is our Scale theme leader at Enterprise UX 2018 Conference and introduces the lineup of speakers.
Follow Tricia Wang on Twitter: https://twitter.com/triciawang
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia2018-04-1422 minRosenfeld Review PodcastEnterprise UX and Storytelling: A Chat with Dan WillisEveryone has a story to tell, and UX practitioners are no exception. Lou talked with seasoned UX consultant Dan Willis about his role as the Storytelling Curator at the Enterprise UX Conference. Dan discusses the process that speakers go through to join the pantheon of past Enterprise UX Conference Storytellers - and how you can be part of this amazing tradition.
Apply to be a Storyteller at this year’s Enterprise UX: https://rfld.me/EUX2018story
Follow Dan Willis on Twitter: https://twitter.com/uxcrank
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia2018-04-1217 min
Rosenfeld Review PodcastDigital Governance in the Enterprise: A Talk with Lisa WelchmanA large organization operating online steps required to define how it manages digital politics: that’s how Facebook happens. Digital governance ensures large organizations can scale in ways that meet ethical standards. Lou talks with Lisa Welchman, digital governance expert and author, who explains the two big factors that lead to governance failures.
Follow Lisa Welchman on Twitter: https://twitter.com/lwelchman
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia2018-03-2630 min
Rosenfeld Review PodcastMaking the Most of Meetings: A Chat with Kevin M. HoffmanLou sat down with author Kevin M. Hoffman to talk about his book, “Meeting Design: For Managers, Makers, and Everyone”. Kevin explains how and why design thinking can be applied to meetings. Listen for tips you can use right away to set your meetings up for success.
Buy a copy of Meeting Design:
https://rosenfeldmedia.com/books/meeting-design/
Follow Kevin M. Hoffman on Twitter: https://twitter.com/kevinmhoffman
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia2018-03-1733 minRosenfeld Review PodcastUX and Digital Data: A Talk with Phil KemelorIt’s one thing to have the data and research, and it’s another to put it together in a way that teaches you something as an organization. Lou sits down with Phil Kemelor, VP of Client Services of MaasMedia, to discuss how digital data can complement the qualitative methods of UX best practices, in organizations of all sizes.
Follow Phil Kemelor on Twitter: https://twitter.com/philkemelor
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia2018-01-2222 minRosenfeld Review PodcastDesigning A More Hopeful Future: A Talk with Dirk KnemeyerThe road of life is filled with many twists and turns. Design and UX careers are no different. Lou chats with Dirk Knemeyer about the evolution of his own journey, from the days when they founded UXnet.org, to Dirk’s divergent path as a tabletop game designer, chairman of Involution Studios, and the worldwide travels that led him to become a social futurist.
Follow Dirk Knemeyer on Twitter: https://twitter.com/dknemeyer
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia2017-11-1924 minRosenfeld Review PodcastThis Game is Never Done: A Chat with Erin Hoffman-JohnAt first glance, the emerging field of DesignOps doesn’t have much in common with creating video games. Erin Hoffman-John, CEO of Sense of Wonder and Assistant Professor of Carnegie Mellon's Entertainment Technology Center in Silicon Valley, talks with Lou Rosenfeld about how game designers have a more direct connection to their users, and what that means for UX practitioners.
Erin is one of our speakers at this year’s DesignOps Summit! Stay tuned for details about next year’s conference.
Follow Erin Hoffman-John on Twitter: https://twitter.com/gryphoness
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia2017-11-0818 minRosenfeld Review PodcastThe Enterprise Elephant: A Chat with Milan GuentherThe fable of The Blind Man and the Elephant is a favorite here at Rosenfeld Media. But how does that apply to enterprise design? Lou sits down with Milan Guenther, co-founder of EDA (Enterprise Design Associates) and the creator of the Intersection Conference (http://2017.intersectionconf.com) to talk about how this fable has influenced their views on enterprise design - and how its influencing the future of UX.
Follow Milan Guenther and EDA on Twitter: @ent_des
Follow Rosenfeld Media: @rosenfeldmedia2017-10-1818 min
Rosenfeld Review PodcastThe Right Way to Select Technology: A Chat with Tony Byrne and Jarrod GingrasHow does your enterprise handle the selection and implementation of new technology? Lou chats with Tony Byrne and Jarrod Gingras, authors of “The Right Way to Select Technology” and founders of the Real Story Group, to discuss how enterprises can select the correct technology without the headaches–or throwing money away.
Follow Tony Byrne on Twitter: https://twitter.com/TonyByrne
Follow Jarrod Gringas on Twitter: https://twitter.com/jarrodgingras
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia2017-10-1218 minRosenfeld Review PodcastDesignOps in a Post-Industrial World: Crash-Coursing Complex Systems with Jeff SussnaLou and Jeff Sussna discuss the challenge of synthesizing development and operations in a digital world. How do you scale design as part of a responsive digital business when everyone is digital? Jeff Sussna is the author of Designing Delivery. As principal at Ingineering.IT, he helps clients apply Agile, DevOps, and Design Thinking to maximize delivery speed and service quality.
Join Jeff and Lou at the DesignOps Summit: http://rfld.me/2uvcarb
Follow Jeff Sussna on Twitter: https://twitter.com/jeffsussna
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia2017-09-2125 minRosenfeld Review PodcastIntegrity and Design: An Interview with Lou RosenfeldIn this episode, Tricia Wang, the founder of Constellate Data, turns the tables on our host Lou Rosenfeld. Lou tells Tricia his own war story of a failed client project with Borders Books. They discuss the dangers of silence, the value of speaking up, and when walking away from an impossible situation can be the best thing you can do for your career.
Follow Tricia Wang on Twitter: https://twitter.com/triciawang
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia2017-08-2246 minRosenfeld Review PodcastSeeing Around Corners: Making Sense of DesignOps with Kristin SkinnerCompanies are investing in design like never before. But it's worth nothing without a plan. Kristin Skinner, Head of Design Management at Capital One, chats with Lou about the core values of DesignOps and how these ideas are shaking up the traditional corporate structure for the better.
Let’s talk DesignOps. Join us this November at Rosenfeld Media’s first ever DesignOps Summit: http://rfld.me/2uZmSH3
Follow Kristin Skinner on Twitter: https://twitter.com/bettay
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia2017-08-2230 minRosenfeld Review PodcastDriving Digital Transformation at Scale: A Chat with GE’s David CroninHow does an enterprise based on physical products become a software-based company? Lou talks with the VP of UX at GE Digital David Cronin to discuss how GE is transforming into a software-based business. David talks with Lou about how to bring together different operational teams with designers, and how designers can help facilitate the discussion between departments.
Join us this November at Rosenfeld Media’s DesignOps Summit: http://rfld.me/2eNVR3j
Follow David Cronin on Twitter : https://twitter.com/davcron
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia2017-08-1922 minRosenfeld Review PodcastDesignsOps and Airbnb: A Chat with Sarah KettlesIn this episode Sarah Kettles, Design Program Manager at Airbnb, talks with Lou about her journey from user research into the newish field of design operations (DesignOps). Hear how Sarah developed her DesignOps superpower, and how she uses it to ensure Airbnb stays a well-oiled design machine.
Want to sharpen DesignOps for your team? Join us this November at Rosenfeld Media’s first ever DesignOps Summit: http://rfld.me/2uCl2d0
Follow Sarah Kettles on Twitter : https://twitter.com/sarahkettles
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia2017-07-2720 minRosenfeld Review PodcastDesignOps as Service: Talking Adaptive Mapping with Michael PolivkaTo most designers, DesignOps sounds like a necessary evil. But not to Michael Polivka, Chief of Staff for Experience Design at Autodesk. Michael talks with Lou about how DesignOps actually serves product teams. And how adaptive modeling and radical prioritization from the top down can make design scalable in an enterprise environment.
Learn more about DesignOps at the inaugural DesignOps Summit this November 6-8, 2017 in NYC: http://rfld.me/2tJZRbC
Follow Michael Pollvka on Twitter:https://twitter.com/michaelpolivka
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia2017-07-2619 min
Rosenfeld Review PodcastUsing UX Mapping to Change Lives: A Talk with Jim KalbachCan UX mapping transform someone’s life? Jim Kalbach, Head of Customer Success at Mural and author of “Mapping Experiences,” pondered this question when a global counter-terrorism organization approached him to facilitate a workshop in Abu Dhabi. The users were former violent extremists turned activists against terrorism. Jim chats with Lou about how this mapping experiences translates to social impact.
Read Jim’s work on his blog: https://experiencinginformation.com/
Follow Jim Kalbach on Twitter: https://twitter.com/JimKalbach
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia2017-07-0721 min
Fjord FikaFika with Lou Rosenfeld and Andy PolaineLike many user experience folks, Lou Rosenfeld started somewhere (library science), made his way somewhere else (information architecture), and has ended up in an entirely different place (publishing). He’s widely known for co-authoring the IA “bible,” Information Architecture for the World Wide Web (i.e. Polar Bear book). In this episode, Fjord’s Andy Polaine speaks to Rosenfeld about the legacy of the book, the changing landscape of UX, and the emerging field of design operations.2017-05-0922 min
Rosenfeld Review PodcastLeaving a Legacy: Lou chats with Mark Templeton, EUX 2017 Keynote SpeakerTo many, Mark Templeton is synonymous with Citrix and UX. As CEO, he revolutionized enterprise software by making it user-friendly. For many, that would be enough of a legacy - but not for Mark. He discusses what a legacy means to him, and gives a sneak-peak into his closing address at EUX 2017.
Follow Mark Templeton on Twitter: https://twitter.com/markbtempleton
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia2017-05-0118 minRosenfeld Review PodcastBuilding Bridges Between UX and CX: A Chat with Sarah BloomerWhat's the difference between Customer Experience and User Experience? Are they working together to create a consistent experience with users of your products? Sarah Bloomer, former Director of Customer Experience and Insights at Forrester Research, talks to Lou Rosenfeld about what companies can do to build bridges between their Customer Experience and User Experience teams.
Follow Sarah Bloomer on Twitter: https://twitter.com/boolie
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia2017-02-2122 minRosenfeld Review PodcastApplying The Lean Product Playbook: A Talk with Dan OlsenThe Lean Product Playbook by Dan Olsen has revolutionized the way start-ups get their products to market. But what if you don't work in a startup? Dan reveals to Lou Rosenfeld how the lean philosophy can be applied to companies of all shapes and sizes–even enterprises. Learn what the common challenges and solutions are to bringing the lean philosophy into an established company.
Follow Dan Olsen on Twitter: https://twitter.com/danolsen
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia2016-12-1423 min
UX Podcast#129 Beyond user research with Lou RosenfeldWe talk to Lou Rosenfeld about the 4th edition of Information Architecture (“The Polar Bear book”) and how the fields of IA and UX have evolved over the years since the book first came out. We also talk about going beyond user research and the importance of combining your research with other data points.2016-05-2700 min
Rosenfeld Review PodcastConference World: Andy Budd of Clearleft visits with LouLou and Andy Budd discuss the evolution of the UX conference over the years, the importance of an attendee-centered experience and program design, the differences between American and European conference markets and their changing relationship to Karaoke as time goes on. A fascinating look behind the curtain for those of us who live our lives between conference trips.2016-05-2429 min
Rosenfeld Review PodcastPortfolios in Courage: KC Teis of Rackspace chats with Lou about design leadershipRackspace's KC Teis sits down with Lou to share his perspective on leadership: his own story of growth and discovery, people he has seen blossom from unassuming designers into highly effective leaders, and, above all, the need to be an authentic, consistent and humane. 20 minutes of tremendous conversation.
KC's organization Rackspace is a founding sponsor of Enterprise UX (www.enterpriseux.net). They will host the event for the second time June 8-10 at their beautiful headquarters in San Antonio.2016-05-1220 min
Rosenfeld Review PodcastSprints, sketches, success: XPLANE's Stephanie Gioia talks to LouStephanie Gioia of XPLANE comes by to tell Lou about the value of visual thinking in making sure teams are framing the problem in the same way and work with a shared intention. XPLANE will be moderating Challenge Sprints, a new experiment in conference programming making their debut at Enterprise UX this year in San Antonio. (www.enterpriseux.net)2016-04-1322 min
Rosenfeld Review PodcastPursuing a natural order for the digital space: Lou + Dan Klyn talk IA, Wurman, and mysticismLou and fellow Michigander/Information Architect Dan Klyn talk about carrying ideas and practices from their originators to a broader community of practice. Wurman, Alexander, and the elusive dream of an ordered, life-affirming digital information landscape.2016-04-0831 min
Rosenfeld Review PodcastStitching it Together: Mariano Suarez-Battan and Jim Kalbach of Mural.ly talk to LouLou talks to Mariano Suarez-Battan and Jim Kalbach of Mural.ly to discuss the state of User Experience Design, working solutions for distributed teams, and how design leaders can start putting together optimal solutions one piece at a time.
Look for Mural.ly to make an appearance at EnterpriseUX in San Antonio, June 8-10.
www.enterpriseux.net2016-04-0424 min
Rosenfeld Review PodcastBetter, Faster, Happier through systems: Jack Moffett Talks Big Picture with LouJack Moffett, leader of the apps development group at GUI Immedius, talks to Lou about the importance of systems and standard practices for designing at scale when the stakes are high. Jack will be a theme leader at Enterprise UX 2016, June 8-10 in San Antonio: www.enterpriseux.net.2016-03-1018 minRosenfeld Review PodcastConversation with Steve Krug: Life with the Apple Watch and other wearablesLou and longtime friend Steve Krug exchange opinions about their new wearables: Lou’s fitbit and Steve’s Apple Watch. Hear which wearable earns a thumbs down, why Steve thinks wearables will become a game changer, and Lou’s idea for how the fitbit could aid stressed out cat owners.2015-06-2318 minRosenfeld Review PodcastMarc Rettig and Lou Rosenfeld discuss how designers can help reshape organizational cultureWell-crafted UX depends on having a company culture that’s set up to design well. Can you influence the culture of your company? Yes. Marc and Lou discuss three unique approaches to culture change happening in corporations like IBM and Citrix today. This is a preview into a panel Marc will lead on Designing Organizational Culture at Enterprise UX in San Antonio (May 13-15). Get tickets at www.enterpriseux.net or follow along on Twitter at @enterpriseUX.2015-04-3016 min
Rosenfeld Review PodcastGreg Petroff and Lou Rosenfeld discuss how GE woke up and got serious about UXFour years ago GE discovered it was one of the largest software companies in the world--but not building software very well. Hear how Greg Pettroff, as GE’s Chief Experience Officer, slowly built a community inside the company to evangelize the importance of design in a developer-focused culture. Greg will give the opening keynote at the Enterprise UX 2015 conference in San Antonio this May 13-15. Get tickets at www.enterpriseux.net or follow along on Twitter at @enterpriseUX.2015-04-1715 min
Rosenfeld Review PodcastSteve Sanderson and Lou Rosenfeld discuss how big organizations can hatch bold ideas.Lou Rosenfeld and Steve Sanderson break down ways designers can use experimentation as a tool for innovation in enterprises. Steve also gives a preview to hot topics to be covered around innovating in big business at Enterprise UX, San Antonio, TX, May 13-15.
@stevesanderson
www.stevesanderson.com
@enterpriseux
www.enterpriseUX.net2015-04-1015 minRosenfeld Review PodcastKendra Shimmell and Lou Rosenfeld discuss the opportunities for designing well-crafted Enterprise UXWhat does quality and craft look like in the Enterprise UX world? Kendra and Lou take on the unique challenges of designing software to meet the needs of a constantly changing world.
Craft Amid Complexity is a key theme at the upcoming Enterprise UX 2015 conference, where Kendra will deep dive into the topic along with fellow experts David Cronin, Uday Gajendar and Peter Morville.
@kshimmell
http://www.cooper.com/people/kendra_shimmell
@enterpriseUX
www.enterpriseux.net2015-04-0115 min
Rosenfeld Review PodcastDave Gray and Lou Rosenfeld discuss the power of liminal thinkingWhen you sit in the middle of an organization, it's easy to believe you can't change things. Dave and Lou talk about how we can tap our powers of liminal thinking to shed light on why people act the way they do and create safe spaces that foster better collaboration.
Buy Dave’s book: https://rosenfeldmedia.com/books/liminal-thinking/
Follow Dave on Twitter: https://twitter.com/davegray
Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia2015-03-2221 min
Rosenfeld Review PodcastInsight at Scale: Steve Portigal and Lou Rosenfeld discuss user research in the enterpriseSteve and Lou dig into the challenges of learning about people who engage with enterprises—how to gather data, and how to synthesize that data to get to something like true insight. Insight at Scale is a major theme at the upcoming Enterprise UX 2015 conference (San Antonio, May 13-15), where Steve will dig deeper into the subject along with Kelly Goto, Christian Rohrer, and Chris Chapo.2015-02-2615 minRosenfeld Review PodcastJason Scott takes a break from saving the Internet to talk with Lou RosenfeldJason Scott takes a break from saving the Internet to talk with Lou Rosenfeld by The Rosenfeld Review Podcast (Rosenfeld Media)2015-02-1036 min
UXRadioCurating UX Expertise with Lou RosenfeldThis podcast is a special insider view of Louis Rosenfeld, IA consultant and owner of Rosenfeld Media shares insight about his publishing experience. Lou is the co-founder of Argus Associates, founder of the IA Summit and co-author of the well-known "Polar Bear Book," called Information Architecture for the World Wide Web.2015-01-3049 min
Rosenfeld Review PodcastDo we need more design conferences? Chris Avore and Lou Rosenfeld say yes.Chris Avore and Lou Rosenfeld talk about their upcoming conferences: Pro/Design in New York City on January 30 (hosted by Nasdaq) and Enterprise UX in San Antonio on May 13-15(hosted by Rosenfeld Media and Rackspace).
Pro/Design will be held on Friday, January 30, 2015. There are currently no more tickets available. However, Nasdaq will be releasing live stream information on Monday, January 26. http://prodesignconf.com/
Stay updated about Pro/Design here: @PROdesignconf and #prodesignconf
Follow Chris on Twitter here: @erova
Follow Chris and his team at Nasdaq here: @NasdaqDesign
Enterprise UX will be held on March 13-15, 2015. For more about...2015-01-2318 min
Rosenfeld Review PodcastPiaget, Lemony Snicket and Design for Kids: Lou Rosenfeld interviews Brett Helquist and Deb GelmanRecorded July 25, 2014
Brett Helquist
@BHelquist
www.bretthelquist.com/
Deb Gelman
@dgelman
rosenfeldmedia.com/experts/debra-gelman/
Design for Kids
rosenfeldmedia.com/books/design-for-kids/
Lemony Snicket
www.lemonysnicket.com/2014-09-2022 min
Rosenfeld Review PodcastDesigning for Villains: Lou Rosenfeld interviews Eduardo Ortiz and Donna LichawRecorded March 28, 2014 at the IA Summit, San Diego
Donna Lichaw
@dlichaw
http://www.greatnorthelectric.com/
Eduardo Ortiz
@eduardoortiz
http://about.me/efortiz
Designing for Villains
http://2014.iasummit.org/designing-for-villians/
Mary Gaitskill/Secretary
http://marygaitskill.com/
http://www.secretarythemovie.co.uk/html/home.html
Sanky Panky
http://en.wikipedia.org/wiki/Sanky-panky2014-07-1021 min
The UX InternLou RosenfeldLou Rosenfeld literally wrote the book on IA for the web with Information Architecture for the World Wide Web. In this episode, he defines IA and its importance to the user experience. He also shares how he works with large organizations to improve their web experiences, some background on the "polar bear book", and management of his company Rosenfeld Media.2014-05-0100 min
Non Breaking Space ShowLou Rosenfeld — Information Architecture and User ExperienceLou is an independent information architecture consultant, and founder and publisher of Rosenfeld Media, a publishing house focused on user experience books. He has been instrumental in helping establish the fields of information architecture and user experience, and in articulating the role and value of librarianship within those fields.
In Control 2014 Web + Mobile Design Conference
Information Architecture for the World Wide Web - O’Reilly Media
Argus Center for Information Architecture
findability.org - by Peter Morville
Louis Rosenfeld: Information Architecture & User Experience
Rosenfeld Media
Tim Berners-Lee
The Untimely Death of Yahoo
University of Michigan
Welcome Borders Cust...2012-07-2651 min
The SpoolCastLou Rosenfeld - Beyond User Research Live!UX professionals have made a lot of progress in large organizations. Companies realize the importance of connecting with their users more and more. User research is becoming firmly rooted in many organizations as companies try to produce better products and services for their users. But user research itself can be narrow in focus and full of biases. Lou Rosenfeld of Rosenfeld Media, suggests that by breaking down the silos that exist between other research practices, we can create a complementary research experience. This will produce even better analysis and therefore, better products as a whole.2011-10-2811 min