Shows
The Virtual Business ShowEp 75 - From Community to Combat Zone: The Decline of Facebook for BusinessIn this episode, I’m sharing what’s been driving me mad about Facebook—especially as a business owner. What started as a space for genuine connection has become a chaotic mess of bots 🤖, trolls, censorship, shadow banning, and algorithmic manipulation. I talk about my own experiences with disappearing posts, unexplained bans, and the rise of “Meta Verified” as the new gatekeeper to reach and visibility. 📉Is Facebook still worth the effort for businesses? 🤔 Or has it completely lost its relevance in our digital strategies? ...
2025-07-0714 min
The Virtual Business ShowEp 74: Offshore Freelancers, Fair Work & The End of the $5 VA FantasyFor years, businesses have enjoyed the bottom-line benefits of cheap offshore freelancers — but a game-changing Fair Work Commission ruling just flipped the script.In this episode, I break down what really happened when an offshore Filipino freelancer was deemed entitled to workplace protections from an Australian business they were contracted to — and why it could spell the end of dodgy “$5 an hour VA” deals.We talk:👉 The difference between contractors and employees👉 The legal risks you might not know you’re taking👉 Why the price gap between offshore an...
2025-06-1608 min
The Virtual Business ShowEp 73: Corporate ResponsibilityCorporate Responsibility, Minus the Jargon 🌱💼What does corporate responsibility really mean for us — the everyday business owners, solopreneurs, and service providers just trying to do the right thing?No buzzwords, no big budgets, just real talk on how we can give back 🌏✨ Whether it's planting trees, supporting your local footy club, or choosing greener power — it all adds up. Here are some simple ways we can make a difference 💚© Lyn Prowse-BishopTheme music: 'The Typewriter...
2025-06-1108 min
Freedom From The DeskTitles EP2: Welcome to today’s podcast! Today we take a look at titles and in particular the Titles that surround the business and administration world! I’m talking aboutEA’s, PA’s, OBM’s, SMM’s, VA’s …. OMG!!! I cringe, just reading them out.We’ll talk about each, there general descriptors, and the broad alignment to each one.How do you feel about titles, do they empower or restrict you when it comes to your business and business growth? Special thanks to Lyn Prowse-Bishop from eSOS for the great info-graphic - Histor...
2025-05-2310 min
The Virtual Business ShowEp 72: The Power of Niche MarketingAre you a new Virtual Assistant—or any business owner—struggling to attract the right clients? In this episode of The Virtual Business Show, I reveal one of the most powerful strategies for success: niching down.Trying to be everything to everyone is a recipe for wasted time, energy, and money. Instead, defining your niche and ideal client helps you stand out as an expert, focus your marketing, and attract the clients who truly need your services.I share practical tips on:✅ What a niche is and why it matters✅ How to define your ideal...
2025-05-0707 min
The Virtual Business ShowEp 71: Why Join Networks?Networking isn’t just about connections—it’s a treasure trove of knowledge! From specialised training sessions to insightful webinars, networks offer invaluable resources to expand your skills and stay ahead in your field. 📚💼Join me as we discuss the power of networking for virtual assistants and business owners alike. 🤝 Whether you’re looking to boost your business credibility, generate valuable leads, or explore unconventional networking avenues, this episode provides actionable tips.🎧 Listen now!! #Networking #VirtualAssistant #BusinessSuccess #VirtualBusinessShow #ProfessionalDevelopment©Lyn Prowse-Bishop====================Resources/Other EpisodesEp 1 -Importan...
2025-02-0307 min
The Virtual Business ShowEp 70: AI - Friend or Foe? The Impact of AI on Business Integrity and BrandThis episode of the Virtual Business Show looks at the growing impact of Artificial Intelligence (AI) on content creation and business. It focuses specifically on large language models like ChatGPT. We don't look at the use of AI like robotics in business. We explore the potential benefits of LL AI, including increased efficiency and content generation for niche topics. However, we also look at the potential pitfalls, such as:Decreased quality and authenticity: AI-generated content can be generic and lack the human touch, failing to resonate with audiences.Ethical considerations: Issues like copyright infringement, misinformation through deepfakes, and the devalu...
2024-07-0215 min
The Virtual Business ShowEp 69: Why Are You In Business?The Power of Trust: Debating Seth Godin's Insights on Revenue and Caring 💬💼Join us for a thought-provoking discussion as we dissect a quote by Seth Godin that sparked debate in the online world: "If you take a lot of time to ask, 'how will this pay off,' you're probably asking the wrong question. When you are trusted because you care, it's quite likely the revenue will take care of itself." 💭💰 In this episode, we explore the implications of Godin's words, and the intersection of trust, caring, and financial success in business. 🌟💡 Discover diff...
2024-06-0206 min
The Virtual Business ShowEp 68: Personality Differences - Employees v EntrepreneursPersonality Differences: Entrepreneurs vs. Employees 🧠💼Join us as we look at groundbreaking research revealing personality differences between employees and entrepreneurs, and explore the importance of understanding these differences. 🌟🔍 In this episode, we dissect the findings of scientific studies that shed light on the unique traits and characteristics that distinguish entrepreneurs from traditional employees. 📊🔬 Embracing these differences can empower you to make informed decisions, and leverage your strengths with confidence. 💪💡 Whether you're an aspiring entrepreneur or a seasoned professional, this discussion offers valuable insights to help you thrive in the world of business. 🎙...
2024-05-0404 min
The Virtual Business ShowEp 67: Location is No Barrier to Virtual CollaborationPioneering Virtual Collaboration: A Journey Through Time 🕰️💼Step into the dynamic world of virtual collaboration where location is no barrier and innovation knows no bounds! 🌐💡 In this episode, we embark on a journey into the past to explore the evolution of virtual assistance, from transcribing documents to conducting internet research. 📑🖥️ Join us as we uncover the pioneering spirit of early virtual collaborators, navigating the challenges of an infant tech world while embracing the endless possibilities of digital innovation. 🚀🌸 From the infancy of technology to the blossoming of virtual teamwork, witness the transformative power of virt...
2024-04-0705 min
The Virtual Business ShowEp 66: Benefits of Virtual Assistants🎧 Improve Efficiency: The Power of Professional VAs vs. Upwork Freelancers and Temps 💼🚀Ready to elevate your efficiency game? Discover why professional VAs could be the ultimate game changer for your business compared to freelancers on Upwork or temporary workers. 💡💻 In this episode, we explore the myriad benefits that virtual assistants bring to business owners, from specialised skills and reliability to flexibility and cost-effectiveness. 🌟💪 Join us as we delve into the distinctive advantages of partnering with professional VAs over other workforce options, providing insights and practical tips to help you maximise productivity and streamline operations. 🎙️✨
2024-03-1106 min
The Virtual Business ShowEp 65: Employee or VA?What is the secret to effective collaboration with Virtual Assistants? 🤝 This eposide of The Virtual Business Show podcast looks at the distinction between an employee and a VA, highlighting the key traits that make VAs independent professionals. Are you inadvertently classifying your VA as an employee? Get it wrong and you could be in big trouble!🌟 Tune in now! 🎧 Don't miss exclusive subscriber only content. Subscribe now – it’s just 99c! 📬 © Lyn Prowse-Bishop – The Virtual Business ShowReferences:The ATO Employee or Contractor Decision ToolEpisodes:Ep 9 - Sham ContractingEp 60 - What's in a Name?Theme music: 'The Typewriter' by Leroy Anderson. Used with express permission.
2024-02-0503 min
The Virtual Business ShowEp 64: Dead Printer - Now What?Planned obsolescence is the elephant in the room 🐘, and silent contributor to our throwaway culture. Tech giants design products with a limited lifespan, fuelling our throwaway culture in the relentless pursuit of 'upgrading’.🌏 Did you know Aussies are some of the largest consumers of tech in the world, buying nearly 5 million computers each year? Join the fight against electronic waste by exploring eco-friendly ways to dispose of old tech on this podcast episode which uncovers how you can break the cycle! 🎙️Don't miss exclusive subscriber only content. Subscribe now – it’s just 99c! 📬 © Lyn Prowse-Bishop – The Virtual Business ShowReferences:National Te
2024-01-0904 min
The Virtual Business ShowEp 63: Mailing Lists and the Spam ActI'm sure we've all received newsletters in our email we can't remember subscribing to or we tried UNsubscribing to no avail. 📧 This episode covers the Australian Spam Act and Privacy Principles: what you need to know to comply; and touches on the GDPR. You can face serious penalties for failure to comply so it's important you are across your obligations. As the Act only applies to commercial messages, political parties and religious groups are exempt from the provisions of the Act since their communications are unlikely to be commercial in nature. Don't miss exclusive subsc...
2023-05-1607 min
The Virtual Business ShowEp 62: Can your business survive a recession?With interest rates on the rise, unemployment looming, and recession whispers growing louder, is your business prepared to weather the storm? Fear not, because we've got a game-changing solution: enter the virtual assistant! 🌟 Whether you're a startup, a small business, or a seasoned entrepreneur, a virtual assistant could be your secret weapon for survival and success. Picture this: while others fret over financial forecasts, you're streamlining operations, boosting productivity, and staying ahead of the curve with remote support. 🚀From administrative tasks to customer service, a virtual assistant is your lifeline in turbulent times. So, strap in, stay resilient, and let's...
2023-04-2506 min
The Virtual Business ShowEp 61: 5 Tips for Being Professional💼 Mastering Professionalism: Top Tips for Success in Business! 🌟Whether you're a seasoned virtual assistant or a business enthusiast, these five top tips will elevate your game and leave a lasting impression on clients and colleagues alike. 💼 From mastering communication etiquette to fostering trust and reliability, we've got you covered. But wait, there's more! Join us as we debunk common misconceptions and challenge industry norms, including that infamous statistic (cue the references!). 📊 So, tune in, take notes, and let's revolutionise the way we do business! 🚀Don't miss exclusive subscriber only content. Subscribe now – it’s just 99c! 📬 © Lyn Prowse-Bishop – The Virtual Business ShowReferences:
2023-04-0509 min
The Virtual Business ShowEp 60: What's In a Name?Redefining Roles: Navigating the Era of Virtual Teams! 💡With businesses embracing remote and hybrid setups, the lines between traditional roles are blurring. Freelancers, bots, and AI are all vying for the title of "virtual assistant," leaving us pondering: Should we rebrand ourselves for clarity's sake? 🤔🔍In this episode we look at the nuances of terminology and the evolving nature of teamwork in the digital age. From exploring alternative titles to embracing the versatility of virtual collaboration, we're breaking down barriers and paving the way for a new era of professional identity. Tune in to redefine your role and stay ahead of...
2023-03-0114 min
The Virtual Business ShowEp 59: How do you value employees?An article I read by an accountant got me thinking because some of the things in the article which referred to employing staff actually reinforced the value a VA can bring to your business.Shannon's insights shed light on the symbiotic relationship between businesses and virtual assistants, highlighting four compelling reasons why businesses employ people – reasons that resonate deeply with the world of virtual partnerships. From lightening the load to bridging skill gaps, passing on knowledge, and maximising profitability, Shannon's article unintentionally paints a vivid picture of the value a VA can bring to your business. 🚀 This real-world example uncov...
2023-01-2607 min
The Virtual Business ShowHappy birthday little broToday is my birthday. It's also my little brother Rod's birthday - yep we shared not just the date but the exact time! So today, on our birthday, we pay tribute to my beloved brother, Rod, who left us too soon but left an everlasting impact on our lives. We honour Rod's memory as a cherished brother, devoted son, loving husband, doting uncle, dedicated soldier, and true friend. Rod taught us invaluable lessons in living authentically, with compassion, honour, and integrity, shaping us into the people we are today. Though the pain of his sudden loss still lingers, we...
2022-08-1906 min
The Virtual Business ShowEp 58: The Real Cost of StaffOnsite Staff vs. Australian Virtual Assistants 💸There are hidden expenses behind onsite staff - partnering with a professional Australian Virtual Assistant can revolutionise your business finances. Beyond the annual salary and standard on-costs like super and worker's comp, do you truly understand the full extent of what your staff are costing you? 💰 Join us as we delve into the nitty-gritty of employee expenses and explore the cost-saving benefits of outsourcing tasks to a skilled virtual assistant. From overheads to productivity losses, we'll break down the numbers and demonstrate how leveraging virtual support can streamline your operations, boost efficiency, and ultima...
2022-07-3105 min
The Virtual Business ShowEp 57: Are you quoting or working?💡Tips for valuing your services!Are you valuing your time and expertise? 💰 When a potential client requests a piece of a project as a prerequisite for a quote, it's essential to tread carefully. While it's tempting to showcase your skills and win their favour, be wary of inadvertently giving away valuable work for free. 🛑 Undervaluing your services not only diminishes your worth but also sets a precedent that can be difficult to reverse. 💔 Join us as we explore strategies for navigating client requests with confidence and professionalism. From setting clear boundaries to communicating your value effectively, we'll empower you to assert yo...
2022-07-1405 min
The Virtual Business ShowEp 56: School Holidays ... Again??!📚 Balancing Work and Parenting: Tips for Work-from-Home Parents During School Holidays! 🏠👨👩👦👦Calling all work-from-home parents! 📢 School holidays can often feel like a juggling act, leaving you in a tailspin as you try to keep the kids entertained while tackling your workload. 😅 But fear not, because veteran VA Lyn Prowse-Bishop is here to share her invaluable tips on navigating this challenging time with grace and efficiency. 🌟 From creative activities to time management strategies, Lyn's insights will help you strike the perfect balance between parenting and productivity. 💼 Join us as we uncover practical solutions for keeping the kids occupied while still getting things done. Whether you're...
2022-06-2606 min
The Virtual Business ShowEp 55: Warranties - Who's Responsible?Understanding Consumer Rights: Your Guide to Warranties and Remedies in Australia! 🛍️🔍Warranties and your consumer rights can be a maze of confusion, but fear not – we're here to shed light on this essential aspect of Australian consumer law! 🌟 From manufacturer's warranties to store policies and consumer guarantees, understanding your rights and responsibilities as a consumer and as a business is crucial. 🤔 Join us as we unravel the complexities of warranties, refunds, and remedies, empowering you to make informed decisions and protect your interests. 💡Learn about the legalities of refund signage, the rights of consumers in the event of faulty goods, and the resp...
2022-01-0307 min
The Virtual Business ShowEp 54: Language MattersEmbracing Our Identity: The Power of Language in the Virtual Assistant Community! 💬🔍Let's explore the significance of language in defining our roles and identities. 🌟 In online forums and discussion groups, it's not uncommon for individuals outside the VA profession to impose their views on what we should be called or how our work arrangements should be labeled. But as experienced VAs know, our identity and terminology are deeply rooted in our profession and expertise. 💼💡 Join the conversation as we reaffirm the importance of language in shaping perceptions, asserting our professional identity, and maintaining the integrity of our roles. 🗣️ From reclaiming our narra...
2021-12-2308 min
The Virtual Business ShowEp 53: Facebook Down!!!Rethinking Social Media Dependency: Why Your Business Shouldn't Rely Solely on Facebook, Instagram, and WhatsApp! 🚫📱When Facebook, Instagram, and WhatsApp had a six hour blackout, it sparked a global wave of panic and frustration. 💥 But should businesses be placing all their eggs in the social media basket? 🥚🧺 Join us as we explore the dangers of over-reliance on these platforms and the potential risks to your business's stability and longevity. 💼 From sudden outages to algorithm changes and platform policies, the volatility of social media underscores the importance of diversifying your online presence. 🔄 We'll discuss the benefits of building a multifaceted digital strategy that...
2021-10-0704 min
The Virtual Business ShowEp 52: Ethics and SuccessEthical Shifts in the VA Industry: Embracing Forward-Thinking Perspectives! 🌱🤝Join us for a thought-provoking discussion on the evolving virtual assistant industry. 🗣️ In recent years, a new generation of VAs has emerged, characterised by a penchant for instant success and influencer culture. 🚀 But with this shift comes a redefinition of ethics and success in business, sparking important conversations about the future direction of our industry. 💼 In this episode, we delve into a recent dialogue with one such new VA, exploring the challenges and opportunities presented by their perspective. 🔄 From the importance of mentorship to the need for collective growth and advancement, we'll e...
2021-08-1412 min
The Virtual Business ShowEp 51: Parasites or Professionals?The Truth About Remote Work and Productivity! 🏠💼In this engaging episode, we look at the controversial statements made by Harry Triguboff regarding remote work and productivity. 💬 Is allowing employees to work from home akin to being "parasites," as Triguboff suggests? 🤔 And is remote work simply a passing trend, or a long-term shift in the way we work? 📈 Join us as we debunk these myths and uncover the reality behind remote work productivity. 💪 From examining the latest research to sharing real-world experiences, we'll challenge misconceptions and shed light on the benefits of flexible work arrangements. 🌟 Whether you're an employer considering remote work policies...
2021-06-2907 min
The Virtual Business ShowEp 50: To Gift or Not to Gift…Client Gifts: Balancing Personal Choice and Professional Gratitude! 🎁'Tis the season for the perennial question: to gift or not to gift? 🎄🤔 Join us as we explore the delicate balance between personal choice and professional gratitude when it comes to gifting clients. 💼 For many, expressing appreciation through thoughtful gifts is a cherished tradition, especially when it comes to long-term clients who have supported our business journey. 🌟 In this episode, we'll discuss the importance of showing gratitude and appreciation to our clients, while also considering the personal preferences and boundaries that shape our decision to give gifts. 🎉 From thoughtful gestures to meaningful tokens...
2020-12-2303 min
The Virtual Business ShowEp 49: The Fraud of ‘Living the Dream’(14 min listen)
It’s been nearly 14 years since The 4-Hour Work Week was published – yet the idea that virtual support should only cost you $5/hour persists.
If you’re all about saving money in your business then opting for cheap labour has its advantages – but also inherent disadvantages – and just because they’re ‘remote’ doesn’t make them Virtual Assistants.
Resources:
Jacobin – the Fraud and the 4-Hour Work Week – Meagan Day article
Forbes Article – Michael Schein
Podcasts:
Should Cost of Living Count?
Offshore Freelancers – What Clien...
2020-12-0514 min
The Virtual Business ShowEp 48: GratitudeThe Vital Importance of Appreciation Between Clients and VAs! 🙏🌟In this episode, we delve into the transformative power of gratitude in the client-Virtual Assistant relationship. 💼🤝 Gratitude isn't just a fleeting sentiment – it's a daily practice that enriches our lives and strengthens our connections. 🌺 Yet, despite its importance, expressions of gratitude can sometimes be lacking between clients and VAs. 😔 Join us as we explore this phenomenon and uncover strategies for fostering a culture of appreciation in business. 💬 From the client's perspective, acknowledging the invaluable contributions of their VAs can deepen trust and loyalty, while VAs who show genuine gratitude for their clients' support...
2020-06-2204 min
The Virtual Business ShowEp 47: Audio TranscriptionDemystifying Transcription: Skills, Standards, and Selecting the Right Service Provider! 🎙️💻Join us for an insightful episode as we uncover the essential skills and standards required for successful transcription work. 🌟 Contrary to popular belief, typing alone does not make someone a transcriptionist – there's much more to it than meets the eye! 👀 In this discussion, we'll explore the nuanced skill set required for accurate and efficient transcription, from impeccable listening skills to mastery of grammar and punctuation. 📝 Whether you're considering a career in transcription or seeking a professional service provider, this episode offers invaluable insights to help you navigate the world of transcription wi...
2020-03-0608 min
The Virtual Business ShowEp 46: 20 Things I’ve Learned in 20 Years – Pt 220 Years as a VA: Lessons Learned - Part 2! 🎉💼Join us for the second part of our special anniversary celebration as we continue to delve into the invaluable lessons learned over 20 years in the virtual assistant industry. 🌟 In this episode, we'll cover insights 11 through 20, sharing wisdom gleaned from two decades of navigating the ups and downs of entrepreneurship. 💡 Whether you're a seasoned VA looking to reflect on your own journey or an aspiring entrepreneur seeking guidance, this episode offers practical advice, real-life anecdotes, and actionable tips to help you thrive in the world of virtual assistance. 💬 Don't forget to check out part 1 for...
2020-02-1116 min
The Virtual Business ShowEp 45: 20 Things I’ve Learned in 20 Years – Pt 120 Years as a VA: Lessons Learned - Part 1! 🎉💼Join us for a special anniversary celebration as we kick off a two-part podcast series sharing 20 invaluable lessons learned over 20 years in the virtual assistant industry. 🌟 In this episode, we'll cover the first ten lessons, ranging from navigating the complexities of client relationships to honing essential skills for success as a VA. 💡 Plus, we'll delve into Kathie Thomas's insightful article, "Not Everyone Can be a VA," exploring the qualities and characteristics that set successful VAs apart from the rest. 📝 Whether you're a seasoned VA seeking affirmation or an aspiring entrepreneur eager to learn from t...
2020-02-0413 min
The Virtual Business ShowEp 44: Offshore Freelancers: Thoughts for Our ColleaguesOffshore Freelancers: Understanding the VA Role and Beyond! 🌏💼In the third instalment of our Offshore Freelancers series, we shine a spotlight on our offshore colleagues and their journey into the world of virtual assistance. 🚀 From seeking the freedom to work on their own terms to fulfilling childcare, elder care, or disability needs, offshore freelancers share many of the same motivations as their onshore counterparts. 💡 In this episode, we delve into essential tips for offshore freelancers, with a primary focus on understanding the role of a VA. 📝 Join us as we explore the nuances of virtual assistance, debunk common misconceptions, and provide act...
2019-07-0217 min
The Virtual Business ShowEp 43: Interview: STP and SuperAustralian Payroll and Superannuation for VAs: Insights from a Small Business Accounting Specialist! 💼🇦🇺In this exclusive episode tailored for our Australian listeners, we dive into the intricacies of the Australian Single Touch Payroll (STP) system and superannuation guarantee, with special guest, small business accounting specialist, Pauline Pickering, director of Globe Accounting. 💡 From demystifying the STP system to exploring its implications for VAs who pay themselves wages or employ family members, we'll cover everything you need to know to stay compliant and informed. 📊 Additionally, we'll address common misconceptions surrounding superannuation eligibility for VAs, clarifying whether sole operators are indeed entitled to superannuati...
2019-06-1620 min
The Virtual Business ShowEp 42: Offshore Freelancers: What Clients Need to KnowOffshore Support: Understanding the Differences and Making Informed Choices! 🌏💼In the latest instalment of our offshore freelancer series, we shift the focus to helping clients navigate the differences between local and offshore support. 💡 From cultural nuances to communication challenges, there are numerous factors to consider when exploring offshore options for your business needs. 🌐 In this episode, we'll highlight some of the key considerations you may not have thought about when choosing the offshore option, drawing on real-life examples and insights from industry experts. 📊 Plus, we'll break down the costs associated with outsourcing by examining a case study of one outsourcing com...
2019-06-1026 min
The Virtual Business ShowEp 41: Offshore Freelancers – Why you needn’t worry!Embracing Offshore Freelancers: Dispelling Myths and Embracing Collaboration! 🌏💼Offshore freelancers have been a part of the business landscape for years, and their presence is only growing stronger. 📈 Yet, despite their contributions and expertise, there still exists a lingering fear surrounding offshore "VAs" in some local circles. 🌐 In this enlightening episode, we debunk common myths and misconceptions surrounding offshore freelancers, inviting listeners to embrace collaboration rather than viewing them as a threat. 💡 By challenging these fears, we open the door to a world of opportunities for mutual growth and success. 🌱 Join us as we explore the invaluable contributions of offshore freelancers and th...
2019-05-2714 min
The Virtual Business ShowEp 40: ChangesEmbracing Change: The Path to Business Success! 🌟Change is an inevitable part of business and life itself, as wisely noted by the Greek philosopher Heraclitus: "The only constant in life is change." 🌊 How we respond to these changes can shape the trajectory of our success or failure in business. 💼 In this insightful episode, we explore the importance of embracing change and adapting to evolving circumstances. 💡 From shifting market trends to technological advancements, we'll discuss strategies for navigating change with resilience and agility. 🚀 Join us as we delve into real-life examples and practical tips to help you harness the power of change as a...
2019-02-2205 min
The Virtual Business ShowEp 39: Should Cost of Living Count?Understanding the Role of Cost of Living in VA Rates! 💼💰The debate over VA rates often includes arguments about the role of cost of living, but how much weight should it truly carry? 💬 In this thought-provoking episode, we dissect the concept of cost of living and its relevance to determining VA rates. 🏠💡 From understanding the factors that influence cost of living to exploring the implications for pricing services, we'll provide clarity on this often-misunderstood topic. 🌟 Join us as we navigate the complexities of setting fair and competitive rates while considering the broader economic landscape. 🌐 Whether you're a VA seeking to price your service...
2019-02-0818 min
The Virtual Business ShowEp 38: Worth v ValueElevate Your Worth: Strategies for Success as a Global VA! 🌐💼In an increasingly globalised world, today's virtual assistant must adapt and innovate to attract clients from diverse backgrounds and locations. 💡 One effective strategy? Reassessing your perceived "worth" and focusing on meeting the unique needs of your clients. 🚀 In this insightful episode, we explore the importance of providing value to clients and how it can elevate your worth as a virtual assistant. 💪 From understanding your unique strengths to tailoring your services to meet client demands, we'll discuss actionable strategies for success. 🌟 Join us as we offer real-life examples and practical tips to help you s...
2019-01-2810 min
The Virtual Business ShowEp 37: Let’s Talk About Rates BabyVA Rates: Insights, Considerations, and Pricing Strategies! 💼💰Join us for a candid discussion on one of the most hotly debated topics in the VA industry: rates. 💬 From how to charge to what to charge, the conversation around VA rates is ever-evolving. 🔄 In this podcast episode, we look at a recent discussion surrounding rates, offering insights and considerations to help you set your rates strategically. 💡 We'll explore the role of your experience in an office setting, the influence of your location, and the importance of valuing your expertise appropriately. 🌟 Plus, we'll highlight Nina Feldman's invaluable pricing worksheet, providing a practical tool to guide you...
2018-11-0812 min
The Virtual Business ShowEp 36: VA Training – Do Your HomeworkPreviously I’ve said that I didn’t think it was necessary for VAs to have training – however with the evolution of the VA industry and so many new VAs coming from little to no experience in an office or admin environment, and others straight from school, getting training in running a business, or a specialist niche area, is probably advisable for some. However, not all trainers are alike. You have to do your homework and ensure you’re getting what you pay for! Do your research and ensure your trainer knows what they’re talking about! Check their background and creden...
2018-09-2615 min
The Virtual Business ShowEp 35: The Evolution of the VA IndustryThe Evolution of the VA Industry 🌟 Join us as we journey through the evolution of the virtual assistant industry, tracing its roots back to the early 1980s to its present-day diversity and complexity. 💻🚀 In this enlightening podcast episode, we explore how the VA industry has transformed since its inception, from a primarily female-dominated field rooted in traditional administrative roles to a diverse ecosystem encompassing a wide range of specialties and expertise. 💬💼 Join us as we discuss the importance of clarity in client-VA partnerships and the need to understand the distinctions between offshoring, outsourcing, and contracting. 🤝 Plus, we'll highlight Julie Hoflin's insightful...
2018-09-2211 min
The Virtual Business ShowEp 34: How I Got StartedOvercoming Fear and Starting Your Business: Lessons from a VA Pioneer! 🌟🚀Join us for an inspiring journey into the world of entrepreneurship as we uncover the story of starting a business in the face of fear and uncertainty. 💼💪 In this episode, we share the courageous journey of launching a VA business back in February 2000, when the concept of VAs was still novel and technology was far from what it is today. 💻 From navigating the challenges of operating on dial-up internet to overcoming the fear of failure and success, we'll offer valuable insights and practical tips to empower aspiring entrepreneurs on their own jo...
2018-06-1812 min
The Virtual Business ShowEp 33: The Myth of Work-Life BalanceThe Courier Mail ran an article about an NBN commissioned study highlighting that many small business owners who had begun their business in the hope of achieving work/life balance were no longer living the dream. The nationwide study of 700 business owners with fewer than 100 employees shows they want to work half the hours they are. This desire for work/life balance is behind many start-ups – but I think we should be aiming for work/life integration – especially those who are home-based self-employed.
Resources:
National Museum of Australia – Defining Moments in Australian History – The 8 Hour Day
The Court...
2018-06-1409 min
The Virtual Business ShowEp 32: You Are Your Best MarketerTaking Charge of Your Business Marketing: Harnessing Your Unique Voice and Vision! 📣🌟In the world of business, it's natural to seek support from family and friends in marketing your venture. 🤝💼 However, relying solely on them can sometimes lead to feelings of disappointment or frustration when expectations aren't met. 😔 In this episode, we explore the importance of taking ownership of your business marketing and harnessing your unique voice and vision to showcase your brand effectively. 💡💬 From leveraging your expertise and passion to crafting compelling messaging that resonates with your target audience, we'll share actionable tips and insights to help you stand out in a crowde...
2018-05-3103 min
The Virtual Business ShowEp 31: Good Quality Clients Who Pay Your RateAttracting Quality Clients: Strategies for Setting Your Rate and Negotiating with Confidence! 💼💰Join us for an insightful discussion on one of the most pressing questions in the VA industry: how to attract quality clients who value your services and are willing to pay your rate without bargaining you down. 💬💰 In this episode, we share practical tips and insights from industry veterans, including personal experiences and advice from renowned experts Sharon Williams and Kathie Thomas. 🌟 From setting your rate strategically to negotiating with confidence, we'll explore proven strategies for attracting clients who appreciate your worth and are willing to invest in your experti...
2018-04-0216 min
The Virtual Business ShowEp 30: Brand Damage OnlineProtecting Your Online Reputation: Lessons from Real-Life Brand Damage! 💻🛡️In this eye-opening episode, we delve into the real-life repercussions of a social media misstep that resulted in serious damage to an online retailer's brand reputation. 💔💼 From sharing a firsthand example to analysing the impact of negative online interactions, we'll explore the importance of safeguarding your online reputation in today's digital age. 🌐🔍 Join us as we dissect the key factors that contributed to the brand's downfall and uncover valuable lessons for protecting your own reputation online. 💡 Whether you're a business owner, marketer, or social media manager, this episode offers actionable insights and best pract...
2017-03-0707 min
The Virtual Business ShowEp 29: More on Continuing EducationThe Power of Continuing Education for VAs: Staying Ahead in a Tech-Driven World! 📚💻In this brief yet insightful follow-up podcast, we shine a spotlight on the importance of continuing education for virtual assistants. 🌟💼 As technology continues to evolve at a rapid pace, staying abreast of the latest trends and developments is essential for VAs to remain competitive and provide top-notch service to their clients. 💡 Join us as we discuss the benefits of ongoing learning and share practical tips for staying ahead of the game in a tech-driven world. 🚀 From online courses and webinars to industry conferences and networking events, we'll explore a va...
2016-09-3004 min
The Virtual Business ShowEp 28: Peaks and Troughs in BusinessBusiness Ebbs and Flows: Strategies for Thriving in the Ups ... and Downs! 📉📈In this episode, we explore the inevitable peaks and troughs that come with running a business and share practical strategies for navigating through the lows. 💼💡 From maintaining resilience and adaptability to seeking support and staying focused on your long-term goals, we'll discuss actionable tips to help you weather the storm and emerge stronger than ever. 🌟 Join us as we delve into real-life examples and personal anecdotes, offering inspiration and guidance for entrepreneurs facing challenging times. 💪🌱 Whether you're experiencing a temporary setback or preparing for future uncertainties, this episode provides valu...
2016-09-1306 min
The Virtual Business ShowEp 27: Can They Do That??The Rise of Low-Cost Service Providers: Legalities and Implications for VAs in Australia! 💼💰Join us for a thought-provoking discussion on the emergence of low-cost service providers offering services for $5 per hour or less, both offshore and now right here in Australia. 🌏🇦🇺 In this episode, we explore the legalities and implications of such pricing strategies, raising important questions about fair competition, labor standards, and the value of professional services. 💬💡 From understanding your rights and obligations as a VA to navigating the complexities of pricing your services competitively, we'll provide insights and guidance to help you thrive in a competitive marketplace. 🚀💪 Whether you're concerned ab...
2016-02-0106 min
The Virtual Business ShowEp 26: Your Digital LegacyPlanning Your Digital Legacy: The Afterlife of Your Online Presence! 💻⚰️In this episode, we delve into the often-overlooked topic of digital legacy and explore what happens to our online presence after we pass away. ⚰️ From social media profiles to blogs and websites, our digital footprint can leave a lasting impact long after we're gone. 💻🕊️ Join us as we discuss the importance of planning your digital legacy and share practical tips for preserving and managing your online accounts and assets. 📝💡 Plus, we highlight valuable resources and platforms like New Scientist's Digital Legacy series and Heaven Address for creating online memorials. 🌐🌹 Whether you're contemplating yo...
2014-07-1106 min
The Virtual Business ShowEp 25: Do you Brand Your Car?Beyond the Screen: Cultivating a Positive Real-Life Reputation for Your Business! 🌟👔In this episode, we shift our focus from online reputation to real-life reputation and explore the importance of creating a positive impression for your business beyond the digital realm. 🚗👕 Whether it's branding your car or clothing with your business name or logo, every interaction and behavior is a reflection of your brand's values and professionalism. 💼💬 Join us as we discuss strategies for cultivating a strong real-life reputation, from delivering exceptional customer service to fostering a culture of integrity and accountability among your staff. 💡💪 Plus, we'll explore the impact of small gestures and pe...
2014-06-2704 min
The Virtual Business ShowEp 24: Are You Killing Your Online Reputation – Part 2Online Etiquette: Maintaining Professionalism in Colleague Interactions! 💻Join us for the second part of our series, "Are You Killing Your Online Reputation," where we delve into the complexities of interacting with colleagues online and share guidelines for navigating social media pitfalls. 💬💻 In this episode, we address the concerning trend of declining civility in online interactions, particularly among colleagues. 📉👥 From prioritising drama over support to succumbing to the temptation of negative discourse, we'll explore common pitfalls and offer practical strategies for fostering a culture of professionalism and respect in online spaces. 💼💡 Plus, we'll share insights from recent online experiences, highlighting the importance of tho...
2014-06-1311 min
The Virtual Business ShowEp 23: Are You Killing Your Online Reputation – Part 1The Power of Perception: Navigating Social Media with Care and Caution! 📱🔍In today's digital age, social media has become an integral part of our personal and professional lives – but are you mindful of the impact of your online presence at all times? 💭💻 In this episode, we explore the importance of exercising caution and mindfulness when navigating social media, particularly for business promotion. 🌐💼 From understanding the potential reach and audience of your posts to staying on-brand and adhering to professional standards, we'll discuss practical strategies for safeguarding your reputation and maximising the positive impact of your online presence. 💡🚀 Plus, we'll share Sharon Williams' ins...
2014-05-3013 min
The Virtual Business ShowEp 22: Putting the ‘Social’ Back into Social MediaRediscovering Social Connection in the Digital Age: Navigating the Pitfalls of Social Media!In this episode, we delve into the evolving landscape of social media and reflect on the lost art of genuine social connection in the digital age. 🌐💬 From Facebook's constant updates to the prevalence of drama and negativity online, we examine how our focus on the platform's flaws may overshadow its potential for fostering meaningful connections. 📱✨ Join us as we explore the role of social media as a tool for communication and community-building, emphasising the importance of reclaiming the essence of genuine social interaction amidst the noise of online d...
2014-05-1604 min
The Virtual Business ShowEp 21: Social Media a Waste of TimeSocial Media: Dispelling the Myth of Time Wastage! ⏰In this episode, we challenge the common perception of social media as a time-wasting activity and explore its potential as a valuable tool for personal and professional growth. 📈 From networking and brand building to market research and customer engagement, we'll uncover the myriad ways in which social media can be leveraged to drive business success and personal development. 💼💡 Join us as we debunk the myth of social media time wastage and highlight the importance of strategic and purposeful usage in maximising its benefits. 🚀💬 Whether you're a business owner, entrepreneur, or social media enthusiast...
2014-05-0204 min
The Virtual Business ShowEp 20: Admin Work Unskilled?The Value of Administrative Work: Dispelling Misconceptions and Celebrating Skills!In this episode, we challenge the misconception that administration or clerical work is "unskilled" and explore the valuable expertise and capabilities required in these roles. 💼💡 From organisation and time management to communication and problem-solving, we'll highlight the diverse skill set and essential contributions of administrative professionals in today's workforce. 🌟💬 Join us as we examine societal perceptions of administrative work and invite listeners to share their thoughts and experiences in the comments below. 🗣️🔍 Whether you're an administrative professional, business owner, or member of the general public, this episode offers valuable insights and perspec...
2014-04-2503 min
The Virtual Business ShowEp 19: Client Purchasing DecisionsEmbracing Rejection: Understanding Client Decision-Making!In this empowering episode, we explore the nuanced dynamics of client decision-making and the role of rejection in the business landscape. 🤝💼 From understanding the factors beyond your control to reframing rejection as a natural part of the process, we'll discuss strategies for maintaining confidence and resilience in the face of missed opportunities. 💪💡 Join us as we challenge the notion that losing a client reflects a lack of skills or competence, and instead, emphasise the importance of recognising the multifaceted reasons behind client decisions. 🌟💬 Whether you're a seasoned entrepreneur or just starting out, this episode offers valuable in...
2014-04-1102 min
The Virtual Business ShowEp 18: Missed OpportunitiesBeyond Profit: Embracing the Power of Market Engagement in Your Business Strategy!In this episode, we reflect on the missed opportunities for market engagement highlighted by the release of the film "Saving Mr. Banks" and explore the broader implications for small businesses focused solely on profit. 🎬💼 It's important to build meaningful connections with your audience and leverage cultural events and trends for strategic engagement. We'll discuss strategies for prioritising community and relationship-building in your business approach. 🌟💬 Join us as we challenge the notion that success is solely defined by financial gains and encourage listeners to embrace a more holistic and purpose...
2014-03-3105 min
The Virtual Business ShowEp 17: AVAC 2014: 15 Key TakeawaysReflecting on the Australian VA Conference 2014: Key Takeaways and Insights!In this episode, we revisit the Australian VA Conference held on March 14 and 15, 2014, at the Brisbane Convention and Exhibition Centre, and share 15 key takeaways from the event. 🌟📅 From valuable insights and industry trends to personal reflections and memorable moments, we'll delve into the highlights of the conference and invite listeners to share their own key takeaways in the comments below. 💬💡 Join us as we celebrate the spirit of learning, networking, and professional growth that characterised this gathering of Australian Virtual Assistants. 🚀✨ Whether you attended the conference or are simply curious about the...
2014-03-2306 min
The Virtual Business ShowEp 16: Knowing When to LeaveVA/Client Relationships: Recognising Signs of Dissatisfaction and Embracing Healthy Endings!In this candid episode, we delve into the delicate dynamics of VA/Client relationships and discuss the importance of recognising when things are not working out. 🤝❌ From identifying signs of dissatisfaction and communication breakdowns to embracing the courage to part ways when necessary, we'll explore strategies for navigating endings with grace and integrity. 💼💬 Join us as we challenge the stigma surrounding relationship endings and highlight the importance of prioritising mutual respect and professional boundaries in VA/client interactions. 🌟💡 Whether you're a VA, client, or business owner, this episode offers valuable i...
2012-05-0407 min
The Virtual Business ShowEp15: What Do I Charge?One of the biggest issues facing new VAs – and even an issue that comes up from time to time for existing VAs and anyone in business – is what do I charge? New VAs usually start out by doing a bit of market research, checking out what other VAs are charging and then go from there. But there are a few key things to bear in mind that will impact on the rate you charge.
© Lyn Prowse-Bishop – The Virtual Business Show
2011-12-1414 min
The Virtual Business ShowEp14: A Question of EthicsEthical Integrity in Business: Turning Down a Project 💼🛑In this candid video, I share the experience of turning down a promising project due to ethical considerations. Sometimes, upholding our values and integrity is paramount, even if it means walking away from an opportunity. 🤝💔 Join me as I discuss the importance of ethical decision-making in business and the challenges of navigating such situations with honesty and integrity. 💡✨ Whether you're a freelancer, entrepreneur, or business professional, this episode offers valuable insights into prioritising ethics in your professional journey. 🌟🔍 Let's explore the complexities of ethical integrity and the courage it takes to stand by our principles...
2011-12-0202 min
The Virtual Business ShowEp13: Carbon Tax – AustraliaUsing Your Voice: Small Business and Carbon Tax Legislation in Australia 🌏🗣️In this episode, we delve into the topic of carbon tax legislation in Australia and its impact on small businesses. While we won't be discussing the pros and cons of the legislation, we do emphasise the importance of small businesses using their voice to advocate for their interests. 📢💼 Join us as we explore the significance of staying informed about legislative changes and engaging in advocacy efforts to ensure that the voices of small business owners are heard. 💡✨ Whether you're directly affected by carbon tax legislation or simply interested in the role of smal...
2011-11-1004 min
The Virtual Business ShowEp12: Today’s VA MagazineOn this show I talk to Renee Chapman from the Admin Chick who, on 12 July 2011, launched an Australian-first: Today’s VA magazine! Renee is an inspiration to all newbie VAs – having only been in business for a year she saw a need and filled it! Today’s VA is the quarterly magazine for the Australian VA Industry, and at just $5.50 per edition it’s great value.Visit: http://www.theadminchick.com.au and follow the links to subscribe. Don't miss exclusive subscriber only content. Subscribe now – it’s just 99c! 📬 © Lyn Prowse-Bishop – The Virtual Business ShowTheme music: 'The Typewriter' by Leroy Anderson. Used with express permission.
2011-07-1608 min
The Virtual Business ShowEp11: Multi-VA PracticesMulti-VA Practices: Navigating Tax and On-Cost Challenges 📊💼In this episode, we delve into the growing trend of virtual assistants establishing multi-VA practices and the potential tax and oncost challenges that may arise. 💻💰 Join us as we explore the complexities of structuring virtual teams and the implications for both lead VAs and team members. 🌐🤝 From tax implications and compliance considerations to safeguarding the interests of all parties involved, we'll discuss strategies for mitigating risks and ensuring legal and financial compliance in multi-VA practices. 💡🔍 Whether you're a VA contemplating forming a multi-VA practice or considering joining one as a team member, this episode offers valu...
2011-04-2817 min
The Virtual Business ShowEp10: Q&A With Ken PhillipsDemystifying the 80/20 Rule: Insights from Independent Contractors Australia 📊💼In this episode, we delve into the intricacies of the 80/20 rule and its implications for VAs and sole traders. 💡🔄 Join us for a Q&A session with Ken Phillips of Independent Contractors Australia as we clarify the current rules and regulations as they apply to solopreneurs. 🗣️🔍 Plus, don't miss Ken's upcoming presentation at OIVAC on Friday, May 20 at 8:45 am Australian Eastern Time, where he'll discuss Contractors versus Employees in further detail. 🎙️✨ Whether you're navigating the complexities of the 80/20 rule or seeking clarity on contractor classification, this episode offers valuable insights and practical guidance to help...
2011-04-1310 min
The Virtual Business ShowEp9: Sham ContractingSham Contracting: Insights for Virtual Assistants and Solopreneurs 🕵️♂️💼In this eye-opening episode, we look at sham contracting and its relevance to virtual assistants and solopreneurs in Australia. 🇦🇺🔍 Join us as we unravel the intricacies of sham contracting, explore its implications for independent contractors, and shed light on the often misunderstood 80/20 rule and PSI legislation. 💡💬 Whether you're a virtual assistant or a solopreneur seeking clarity on legal requirements, this episode offers valuable insights and practical guidance to help you navigate the complexities of contractor classification and compliance with confidence. 🌟📝 Don't miss out on this essential discussion – tune in and stay informed! 🎙️✨Don't...
2011-03-2910 min
The Virtual Business ShowEp8: Business Tax ChangesProposed Tax Changes: Insights for Small Business Owners and Independent Contractors 📊💼Join us in this crucial episode as we delve into the proposed tax changes impacting small business owners and independent contractors in Australia. 💡🔍 Discover what these changes entail, uncover the behind-the-scenes developments you may not have known about, and explore actionable steps you can take to ensure your voice is heard on this critical issue. 🗣️✨ Whether you're a small business owner or an independent contractor, understanding the potential implications of these proposed changes and advocating for your interests is essential. 🌟💬 Don't miss out on this opportunity to stay informed and make a diffe...
2010-10-0313 min
The Virtual Business ShowEp7: Saying No to ClientsSetting Boundaries: Embracing the Power of Saying No in Business 🛑💼In the concluding episode of our 4-part series, we tackle a common challenge faced by many business owners: saying no to clients. 💬🚫 Join us as we explore the importance of setting boundaries in your business and for yourself, and why saying no is an essential skill for every entrepreneur. 💡💪 Discover how to navigate the delicate balance between being helpful and preserving your own well-being, and learn why saying no can actually strengthen client relationships and enhance professionalism. 🌟✨ Whether you're struggling to establish boundaries or hesitant to decline client requests, this episode offers val...
2010-09-0220 min
The Virtual Business ShowEp6: Keeping ClientsClient Retention Secrets: Tips for Keeping Clients Coming Back 🤝🔒Join us in the third part of our 4-part series as we unveil the secrets to client retention. 💼💡 It's not as hard as you think!Drawing from over two decades of experience, we share invaluable insights and practical tips on how to keep clients coming back for more. 🌟🔑 Discover the simple yet effective strategies that have helped us maintain long-standing client relationships since the inception of our practice in February 2000. 💬💪 Whether you're a seasoned entrepreneur or just starting out, these proven techniques will empower you to cultivate lasting connections and foster client loyalty wi...
2010-08-1917 min
The Virtual Business ShowEp5: Getting ClientsMastering Client Acquisition: Strategies for Finding Clients Online and Offline 🎯🌐 Join us in the second instalment of our 4-part series as we delve into the art of client acquisition – a challenge faced by every business owner. 💼💡 Discover effective strategies for finding clients both online and offline, as we share valuable insights on where to locate potential clients in today's digital landscape. 🌟🔍 Whether you're seeking clients in virtual spaces or traditional networking events, we'll provide practical tips and actionable advice to help you attract and engage your ideal clients. 💬💪 Don't miss out on this esse...
2010-08-0516 min
The Virtual Business ShowEp4: 5 Tips for Starting Your VA PracticeOne of the most frequent questions I’m asked by newbie VAs is how to get started. In this first part of a 4-part series I’ll share my top 5 tips to start your VA practice.
© Lyn Prowse-Bishop – The Virtual Business Show
2010-07-2321 min
The Virtual Business ShowEp3: Doing Business the Feminine WayEmbracing Feminine Power in Business: Secrets for Success with Marina J 🌸👩💼Calling all women in business! 📣💼 Join us on Thursday, June 24 at 11 am Aust EST for an empowering discussion with our special guest, Marina J. 🌟 Discover how to harness your goddess femininity while running your business and unlock the secrets to success the feminine way. 💃💡 Explore practical strategies for embracing your unique strengths and attracting a stream of clients to your door with authenticity and grace. 🌺✨ Don't miss out on this transformative conversation – tune in and step into your power as a feminine entrepreneur! 🎙️ Don't miss exclusive subscriber only content. Subscribe now – it’s...
2010-06-2258 min
The Virtual Business ShowEp2: VA Coaching Club and OIVACUnlocking the Power of Continuing Education: Insights and Resources with Kathie Thomas and Sharon Williams 🎓💻In this enlightening continuation from Episode 1, we're joined by Kathie Thomas of VA Coaching Club and Sharon Williams of OIVAC to delve deeper into the importance of continuing education for business owners. 💼📚 Discover valuable insights and resources for online learning as Kathie and Sharon share their thoughts on the transformative power of ongoing education in the entrepreneurial journey. 🌟💡 Whether you're seeking to enhance your skills, expand your knowledge, or stay ahead of industry trends, this episode offers practical guidance and inspiration to fuel your personal and profe...
2010-05-1525 min
The Virtual Business ShowEp1: Importance of Continuing EducationThe Vital Importance of Education and Training for Small Business Owners 🎓💼Join us as we explore the critical role of education and training for small business owners and sole operators. 💡🚀In this insightful episode, we discuss why education is often overlooked but shouldn't be underestimated in the entrepreneurial journey. 📚✨ Discover the invaluable benefits of continuous learning, from enhancing skills and knowledge to staying competitive in today's ever-evolving business landscape. 💪🌟 Whether you're a seasoned entrepreneur or just starting out, investing in education and training is key to unlocking your full potential and achieving long-term success. 🔑🎙️ Don't miss out on this essential discussion – tune in...
2010-05-0515 min