Shows
MGMA PodcastsMGMA Business Solutions: Cracking the Code on Healthcare Workforce RetentionIn this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Chris Franklin, President of LocumTenens.com, and Allison Sawyer, Vice President of Strategy and Innovation, to unpack recent research on clinician workforce trends. The conversation reveals surprising findings about job satisfaction, retention and what truly motivates today's healthcare professionals. This topic will be featured in the upcoming MGMA webinar, "Cracking the Clinician Code: Insights To Attract & Retain Top Talent Today."Key Takeaways:03:32 Surprising Statistics06:09 Top Retention Factors11:55 Generational Insights17:19 Retention Risk18:28 Improving Work Environment15:13 Critical WarningResources:MGMA Webinar...2025-07-2324 min
MGMA PodcastsMGMA Insights: Managing Disruptive Physician Behavior with Dr. Christopher KodamaIn this MGMA podcast episode, host Daniel Williams talks with Dr. Christopher Kodama, MD, MBA, founder of EverSpark, about managing disruptive physician behavior. They define what disruptive behavior looks like in healthcare settings, discuss its impact on practice culture, and outline actionable strategies for addressing it—covering preparation, conversation techniques, and follow-up. Dr. Kodama also previews his upcoming session at the MGMA Leaders Conference in Orlando.Main Points: 00:50 – Introduction and Guest Welcome 01:38 – Dr. Kodama's Background and Career Journey 05:13 – Understanding Disruptive Physician Behavior 06:36 – Defining Disruptive Behavior 08:20 – Identifying Disruptive Dynamics in Practice 11:53 – Approaching th...2025-07-2122 min
MGMA PodcastsMGMA Week in Review: Medicare Fee Schedule Changes, Digital Forms Frustration, and The Pitt’s Emmy NominationsIn this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett share the latest healthcare industry news, including proposed changes to Medicare payments, healthcare consumer experience trends, and an Emmy-nominated medical drama. Plus, they highlight a leadership story from MGMA Connection Magazine and spotlight MGMA’s Women Healthcare Leaders Resource Group.Key Takeaways:00:50 Welcome and Introduction01:25 Medicare Physician Fee Schedule Updates (Medical Economics)04:14 The Importance of First-Time Energy in Patient Care (Physician’s Practice)06:12 Authenticity in Medical Dramas (Chief Healthcare Executive)08:07 Healthcare Comm...2025-07-1814 min
MGMA PodcastsMGMA Member Spotlight: Linda Carroll on MGMA's Resource Group for AAPI Healthcare LeadersIn this episode of the MGMA Member Spotlight podcast, host Daniel Williams talks with Linda Carroll, a certified medical practice executive and co-facilitator of MGMA’s AAPI Healthcare Leaders Resource Group. The discussion explores Linda’s work and life in Alaska, the value of resource groups, and the importance of culturally responsive leadership. Linda shares how telehealth is bridging gaps in rural care and how MGMA communities help foster mentorship, connection, and visibility for Asian American and Pacific Islander leaders in healthcare.Timestamps:[00:50] – Introduction and Host Welcome[01:24] – Meet Linda Carroll: Experience and Background[01:54] – Life in Alaska: Wi...2025-07-1426 min
MGMA PodcastsMGMA Week in Review: Healthcare Policy, Rural Hospital Challenges, and Private Practice GrowthOn this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett dive into key updates shaping medical group practices. They explore how healthcare leaders—especially Chief Nursing Officers—are becoming central to advocacy efforts, examine the mounting pressures on rural hospitals, and break down how real estate decisions can either support or stall private practice growth. Plus, they share new MGMA Stat poll results on operational costs and preview insights from the latest issue of MGMA Connection magazine on the future of independent practices.Timestamps and Resources:00:50 – Welcome to MGMA W...2025-07-1115 min
MGMA PodcastsMGMA Business Solutions: Streamlining Post-Acute Care CoordinationIn this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Kate Warnock and Maja Vojnovic from Forcura to explore the challenges medical practices face in post-acute care documentation and coordination. The conversation reveals insights from a recent survey that highlights the administrative burdens practices experience and offers innovative solutions to streamline workflows. Forcura is also sponsoring an upcoming MGMA webinar titled, "Reducing Physician Practice Administrative Burden." Timestamps:[0:50] - Introduction [06:52] - Time Drain of Documentation[11:11] - System Fragmentation[12:19] - Satisfaction Crisis and Opportunity for Improvement[13:48] - Hidden Billing Opportunities[16:38] - Practical Solution f...2025-07-0922 min
MGMA PodcastsMGMA Week in Review: Medicaid Cuts, Bathroom Cleanliness, and a Happy 4th of July!In this special Fourth of July edition of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett share timely healthcare insights alongside some holiday cheer. They start with a major policy development: a Senate-approved tax bill that could cut nearly $1 trillion from Medicaid—posing serious implications for hospitals, rural providers, and medical groups. The episode also covers how bathroom cleanliness can shape patient perceptions, new MGMA poll results on wait times, and a forecast of where inpatient and outpatient care are headed over the next decade. The episode closes with an overview of a new ACP pr...2025-07-0416 min
MGMA PodcastsMGMA Member Spotlight: Inside the Early Careerist Resource GroupIn this episode of the MGMA Member Spotlight podcast, host Daniel Williams talks with the leaders behind MGMA’s Early Careerist Resource Group — a supportive space for emerging healthcare leaders to connect, grow, and navigate the challenges of stepping into their first leadership roles.Guests Agnes Edukere, MHA (Melody Health), Melinda Mastel, MBA, MS, FHFMA, CMPE, PMP (Medical College of Wisconsin), and Tori Cordova, BS-HCM, CPPM, CPC, COC, CHONC (Banner MD Anderson Cancer Center) discuss how the group came together, the real-world topics they explore, and why peer-level support is so valuable.You’ll hea...2025-06-3019 min
MGMA PodcastsMGMA Insights: Protecting Your Medical Practice in the Digital AgeIn this episode of the MGMA Insights Podcast, host Daniel Williams sits down with Rana McSpadden, a medical practice consultant from SVMIC, to dive deep into the critical world of cybersecurity for healthcare organizations. With rising threats and sophisticated hacking techniques, this episode provides medical practice leaders with essential strategies to protect their patient data, maintain operational continuity, and build a culture of digital security. McSpadden will speak more on this topic during the upcoming 2025 MGMA Leaders Conference. Key Takeaways: [06:08] - Cybersecurity as a Whole-Organization Responsibility [07:30] - Evolving Cybersecurity Threats to Medical Practices [16:45] - HIPAA and Cybe...2025-06-2525 min
MGMA PodcastsAsk MGMA: Are Security Cameras HIPAA-Compliant in Medical Practices?In this Ask MGMA episode, Senior Editor Daniel Williams and Senior Advisor Cristy Good explore the legal and ethical issues around using security cameras in medical practices. They cover camera placement rules, HIPAA risks, audio recording concerns, compliance best practices, and why legal consultation is critical. Practice leaders also get actionable steps and key resources to stay compliant. 00:50 Introduction to the Ask MGMA Podcast01:56 Understanding Security Camera Placement in Healthcare02:46 Audio Recording and Compliance Risks03:41 Defining PHI and Compliance Steps04:58 Third-Party Vendors and Compliance05:35 Signage and State L...2025-06-2311 min
MGMA PodcastsMGMA Week in Review: May Job Growth, Public Health Budget Cuts, and 2025 Cost PressuresIn this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett highlight key developments shaping healthcare in 2025. They recap powerful moments from the recent MGMA Summit—including a moving story from a trauma survivor—and share the latest data on provider compensation and procedural trends. Also in focus: the strong healthcare job growth reported in May, a closer look at rising operating costs, strategies to improve patient engagement, and the growing impact of federal budget cuts on public health funding. Tune in for timely insights and practical takeaways for medical practice leaders. 00:50 Intr...2025-06-1519 min
MGMA PodcastsMGMA Week in Review: Summit Insights, Compensation Strategy, and the Future of Patient TechIn this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett share timely insights on the most pressing issues in healthcare. They cover key takeaways from the MGMA Summit, explore the latest compensation strategies, and highlight innovative trends shaping the connected patient experience. You'll also hear discussion on CMS policy changes, violence in healthcare settings, and how practices can improve engagement and workplace safety. 00:51 Introduction and Podcast Overview02:01 MGMA Stat Poll: Compensation Strategy Insights (MGMA Stat)03:44 Highlights from the MGMA Summit Digital Conference (MGMA Summit)09:42 CMS...2025-06-0617 min
MGMA PodcastsMGMA Week in Review: PTO Policies, Behavioral Health Integration, and Patient Care EnhancementIn this episode of the MGMA Week in Review podcast, host Daniel Williams shares timely updates on key issues facing medical practices. The episode begins with a look at how organizations are managing paid time off (PTO) and why effective PTO policies are vital to workplace culture and employee retention. It then explores the growing integration of behavioral health into primary care, with a focus on collaborative care models. The episode wraps with a spotlight on the phrase “We’ll take care of that,” and how those five words can significantly enhance the patient experience. 00:00 Introduction and Techni...2025-06-0209 min
MGMA PodcastsMGMA Week in Review: AI Trends in Medical Practices, Virtual Care Growth, and Medicaid CutsIn this episode of the MGMA Weekend Review, hosts Daniel Williams and Colleen Luckett discuss major trends affecting independent medical practices, including the rise of AI tools that lessen administrative burdens and combat physician burnout. Additionally, they explore the potential impacts of the U.S. House's recently passed Medicaid cuts, urging listeners to stay informed and advocate for their needs. 00:50 Introduction and Weekly Catch-Up02:09 AI in Medical Practices (Healthcare IT News)05:26 Managing Stress and Burnout (MGMA Stat)08:08 Virtual Care: The Future of Healthcare (Medical Economics)12:06 Medicaid Cuts and Their...2025-05-2317 min
MGMA PodcastsAsk MGMA: How AI is Driving Payer Downcoding and What Medical Practices Can Do About ItIn this episode of the Ask MGMA Podcast, hosts Daniel Williams and Christy Good dig into one of the most urgent issues medical practices are facing: payer downcoding and the increasing influence of artificial intelligence in reimbursement decisions. Discover why evaluation and management (E/M) claims are being reduced without medical record review, how automated systems are affecting your revenue, and what actions you can take to identify, track, and appeal unjustified downcodes. Whether you're feeling the impact already or want to stay ahead of the curve, this conversation offers practical tips and valuable resources to support your team.2025-05-1914 min
MGMA PodcastsMGMA Week in Review: Medicaid Cuts, Medical Gaslighting, and Mental Health Awareness MonthIn this episode of the MGMA Weekend Review podcast, hosts Daniel Williams and Colleen Luckett discuss a range of pressing healthcare industry topics. The episode starts with an in-depth look at the proposed GOP budget plan that could significantly cut Medicaid funding, putting millions of Americans at risk of losing healthcare coverage. This is followed by a discussion on the harmful effects of medical gaslighting on patients, as revealed by a comprehensive Rutgers Health report. The hosts also delve into current healthcare staff turnover trends and highlight the importance of personalized mental health care during Mental Health Awareness Month...2025-05-1617 min
MGMA PodcastsMGMA Week in Review: Healthcare Staffing Issues, Crisis Leadership, and Cybersecurity in HealthcareIn this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett cover key healthcare headlines, from the ongoing shortage of medical assistants and tips to close staffing gaps, to the leadership lessons in crisis response and fallout from the Change Healthcare cyberattack. They also share findings on nurse retention from McKinsey’s latest survey and close with a nod to National Nurses Week. 00:49 Introduction and Hosts01:36 MGMA Stat Poll Results (MGMA Stat)05:08 Healthcare Leadership in Crisis (Physicians Practice)09:12 HHS Restructuring and Interoperability (MedCity News)11:30 Uni...2025-05-0918 min
MGMA PodcastsAsk MGMA: Why Mission, Vision and Values are the Foundation of Your Culture PlaybookIn this episode of Ask MGMA, Daniel Williams and Cristy Good explore how medical practices can align their teams and leadership around a shared purpose by developing clear mission, vision, and values (MVV). They introduce MGMA’s new MVV Checklist and Culture Playbook, designed to help practices navigate change, improve engagement, and retain top talent.Key Highlights:00:54 – Introduction to the Ask MGMA podcast and today's focus on mission, vision, and values (MVV)02:35 – What are MGMA Playbooks and why they’re a key resource for practice leaders04:32 – Overview of the MVV Checklist: Why it was created and who it...2025-05-0514 min
MGMA PodcastsMGMA Week in Review: Addressing Burnout and Enhancing Patient ExperienceIn this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett discuss the critical issue of burnout among healthcare administrators and clinicians, stressing the importance of a mindset shift to combat repetitive negative thinking (RNT). They highlight insights from Steve Brewer's article on burnout and Barbara Frederickson's positive psychology research. The episode also delves into ways to improve the patient experience through communication, technology, and culture, alongside a discussion on the impacts of recent healthcare policies. Additionally, the podcast covers strategies for effective physician onboarding and recruitment, providing actionable tips and resources from MGMA...2025-05-0219 min
MGMA PodcastsMGMA Member Spotlight: Adam Pople on Navigating Challenges and Driving Innovation as a Practice AdministratorIn this episode of the MGMA Member Spotlight, Daniel Williams, senior editor at MGMA, sits down with Adam Pople, HRMC, FMC, FACMPE, practice administrator at Cape Girardeau Surgical Clinic. Adam shares his experiences and insights from attending the MGMA Leaders Conference, discussing the key challenges he faces in his role and the strategies he employs to drive success and innovation in medical practice management.Main Points:Leveraging the MGMA Leaders Conference: Adam discusses his goals for attending the conference, including networking, learning new tools and strategies, and staying up-to-date on industry changes. He highlights an impactful...2024-11-0408 min
MGMA PodcastsMGMA Member Spotlight: From Real Estate to Healthcare – A Journey of Transformation with Tulika VohraWelcome to the MGMA Insights Podcast, hosted by Daniel Williams. In today’s MGMA Member Spotlight, we feature Tulika Vohra, Director of Operations at University Physicians Associates in Knoxville, Tennessee. Tulika’s career path is unique, as she transitioned from real estate to healthcare, bringing a fresh perspective to medical practice administration. Throughout her journey, she’s leaned on professional development, earning certifications like ACMPE and Lean Six Sigma, and engaging deeply with MGMA’s resources and community. This episode covers Tulika’s inspiring career evolution, valuable insights on certification benefits, and strategies for career advancement. Join us to uncover ke...2024-10-3011 min
MGMA PodcastsMGMA Insights: Steve Dickens on Leadership, Mentorship, and Navigating Seismic Changes in Healthcare In this special episode of the MGMA Insights Podcast, host Daniel Williams sits down with Steve Dickens, the recipient of MGMA’s Lifetime Achievement Award, at the Leaders Conference in Denver. They dive deep into Steve’s remarkable journey with MGMA, discussing his career highlights, mentorship, and the evolution of the organization. With more than 20 years of experience, Steve shares valuable insights for medical practice leaders, emphasizing the importance of resilience, mentorship, and staying adaptable in an ever-changing industry.Key Takeaways:The MGMA Journey: Steve reflects on his time with MGMA, describing it as the “ultimat...2024-10-2808 min
MGMA PodcastsMGMA Week in Review: Insights on Disaster Preparedness for Medical Practices with Cristy GoodIn this episode of the MGMA Week in Review Podcast, host Daniel Williams is joined by Cristy Good, Senior Advisor at MGMA, for a timely discussion on disaster preparedness and the invaluable resources available to medical practices. This episode addresses questions from MGMA members on navigating the aftermath of hurricanes and other natural disasters. Cristy shares expert advice on relocating medical practices, ensuring continuity of care, and accessing critical MGMA resources that can help practice leaders during challenging times.Key Takeaways:Ask MGMA Resources: MGMA offers a free member benefit through the “Ask MGMA” service, wher...2024-10-2514 min
MGMA PodcastsMGMA Insights: Empowering Patients Through Digital Health Innovations with Harwick Award Winner Anu BanerjeeGuest: Anu Banerjee, Ph.D., M.S., M.H.A., FACHE, Recipient of the MGMA Harwick Innovation AwardIntroduction:In this episode of the MGMA Insights Podcast, host Daniel Williams welcomes Anu Banerjee, the 2024 recipient of the prestigious MGMA Harwick Innovation Award. Anu, with a long-standing career in healthcare leadership and innovation, shares his journey in developing a groundbreaking digital health platform designed to empower underserved populations. The conversation covers the platform’s ability to enable patients to manage chronic conditions like diabetes and hypertension from home, reduce healthcare costs, and improve patient engagement....2024-10-0223 min
MGMA PodcastsMGMA Week in Review: Navigating Value-Based Care and Leadership Traps to AvoidHost: Daniel Williams, Senior Editor, MGMACohost: Cristy Good, Senior Advisor, MGMAIntroduction:In this episode of MGMA Week in Review, Daniel Williams is joined by Cristy Good, Senior Advisor at MGMA, filling in as co-host. The episode dives into two key topics: the challenges of adopting value-based care and advice for leaders transitioning into new roles. Cristy shares her insights into the upcoming MGMA Leaders Conference, where she will be a featured contributor for the Operations Management edition of MGMA’s Advanced Strategy Series.Key Takeaways:Challenges of Value-Based Care: Ma...2024-09-2723 min
MGMA PodcastsMGMA Member Spotlight: Kelly Ladd on Advocating for Small Practices as Legislative Liaison of the YearIn this episode of the MGMA Insights Podcast, host Daniel Williams welcomes Kelly Ladd, the CEO of Piedmont Internal Medicine in Georgia and the MGMA Legislative Liaison of the Year. Kelly shares her journey of becoming a passionate advocate for small medical practices, navigating the complex legislative landscape and the critical role MGMA plays in supporting administrators like herself.Key Takeaways:Kelly's Unexpected Honor: Kelly describes her initial reaction to being named the MGMA Legislative Liaison of the Year. "I was very shocked, and I was actually rendered speechless. Anyone who knows me knows that is...2024-09-2535 min
MGMA PodcastsMGMA Insights: Steve Dickens on Career Growth and Mentorship with MGMAIn this episode of the MGMA Insights Podcast, host Daniel Williams sits down with Steve Dickens, the recipient of the 2024 MGMA Lifetime Achievement Award. Steve shares his remarkable journey, highlighting the pivotal role MGMA has played in his career development and his passion for mentoring the next generation of healthcare leaders. This conversation offers valuable insights for MGMA members looking to maximize their organizational involvement and unlock new opportunities for growth and impact.Key Takeaways:Steve's Early Career and the Importance of Professional Associations: Steve recounts his start in a small town in Tennessee and the...2024-09-1832 min
MGMA PodcastsMGMA Insights: "Thriving" in Healthcare Without Burning Out a Conversation with Annamarí DietrichsonEpisode Description:In this episode of the MGMA Insights podcast, we speak with Annamarí Dietrichson, Division Vice President of Care Experience at HCA Healthcare Colorado, about her innovative approach to combating burnout in the healthcare industry. Drawing on her unique background and extensive experience, Dietrichson introduces us to the Thrive Method—a comprehensive framework designed to help healthcare professionals manage stress, maintain healthy habits, and reclaim their passion for patient care. Discover how to thrive in your healthcare career without burning out.Key Takeaways:The Evolution of Patient Experience: Dietrichson discusses the shift from pat...2024-09-0921 min
MGMA PodcastsMGMA Week in Review: AI Regulations, Caregiver Integration, and Best Practices for Succession PlanningWelcome to the MGMA Week in Review podcast, hosted by Daniel Williams, senior editor at MGMA, and Colleen Luckett, editor and writer at MGMA. In this episode, Daniel and Colleen dive into a range of important healthcare topics and trends, including:Axios article on states regulating AI in healthcareBecker's interview with Dr. Mia Yang on the overlooked role of caregiversGallup poll on rethinking succession planningInnovative Healthcare article on reducing energy consumption in radiologyMGMA Connection magazine article "Future Proof Your Practice" by Tina DamicoMGMA Analytics cloud-based data analytics toolWe Want to Hear From You:Let...2024-08-1622 min
MGMA PodcastsMGMA Member Spotlight: Jojy Schless on Her Journey from Social Work to Healthcare LeadershipWelcome to another episode of the MGMA Member Spotlight Podcast. In this episode, host Daniel Williams sits down with Jojy Schless, the Director of Operations at Geneva Eye Clinic. Jojy brings a wealth of experience in practice culture, staff retention, customer service, and leadership coaching. This episode delves into Jojy's unique career journey, the culture at Geneva Eye Clinic, and her passion for leadership development.Key Topics Discussed:Jojy's diverse background and path to her current role in healthcare operationsThe structure and focus of Geneva Eye Clinic, a small, independent multi-specialty ophthalmology practiceJojy's efforts to...2024-07-2928 min
MGMA PodcastsMGMA Week in Review: Overcoming Impostor Syndrome, Cybersecurity Threats, and Geriatric Care TrainingIn this episode of the MGMA Podcast Network's Week in Review, hosts Daniel Williams and Colleen Luckett discuss a range of healthcare industry news and insights. They cover strategies for overcoming impostor syndrome in leaders, the impact of the Supreme Court's Chevron deference decision on healthcare policy, cybersecurity threats targeting the healthcare sector, and the Biden administration's investment in geriatric care training programs.Sources and Resources Mentioned:- Axios article: "Courts become the new health policy arena"- Becker's Hospital Review article: "Executives' playbook: Beating imposter syndrome"- Health IT Security article: "FBI...2024-07-0518 min
MGMA PodcastsMGMA Member Spotlight: Kendra Yahns on Internships and Leadership Development in Healthcare ManagementIn this episode of the MGMA Member Spotlight, host Daniel Williams interviews Kendra Yahns, Executive Director of Perkins Spine and Sports Medicine. Yahns shares her journey in healthcare leadership, discusses the benefits of internship programs in private practices and emphasizes the importance of leadership training in healthcare management.Healthcare Leadership Journey: Starting on the frontlines provides valuable insight into leadership needs and patient flow.Transitioning between different healthcare sectors can offer unique perspectives on management.Internship Program Innovation:Internships can bridge the gap between academic education and practical skills in healthcare m...2024-07-0332 min
MGMA PodcastsMGMA Week in Review: Transitioning to Value, Prioritizing Mental Health, and a New Approach to Medical DebtOn this MGMA Week in Review episode, hosts Colleen Luckett and Daniel Williams discuss the latest results from the MGMA STAT poll on medical groups' value-based care strategies. They also explore strategies for supporting mental health in the workplace and highlight a new approach one health system took to medical debt collection that improved access to care.Links:- MGMA STAT Poll: Latest results on medical groups' value-based contracting plans and the challenges of transitioning payment models. - Mental Health Awareness Month: Highlights from a Harvard Business Review article on strategies for organizations and...2024-05-2015 min
MGMA PodcastsAsk MGMA: Managing Stress and Burnout in Healthcare with Mindfulness and Self-CareIntroduction: In this episode of the AskMGMA Podcast, hosts Daniel Williams and Christy Good discuss strategies for managing stress and burnout among healthcare professionals. Williams shares his experience with mindfulness practices at MGMA and launches a new stress management program.Summary: Williams and Good discuss the results of MGMA's recent stat poll which found 75% of medical group leaders reporting increased stress levels in 2024. They explore causes of stress in healthcare and strategies discussed in the podcast, including setting boundaries, prioritizing self-care, managing email overload, and the importance of peer support.Key Takeaways: 2024-04-1529 min
MGMA PodcastsMember Spotlight: New Physician Business Training Course from Johns Hopkins and MGMAIn this episode, Jonathan Leer, Division Administrator at Johns Hopkins and Shannon Bishop, Academic Administrator at Johns Hopkins, join the MGMA Member Spotlight podcast. They discuss a new physician business training course that Johns Hopkins partnered with MGMA on to provide business and financial education to physicians that is not typically taught in medical school.
Key Takeaways:
* Physicians receive extensive medical training but no formal business training, causing gaps in knowledge when entering practice.
* The new self-paced online course has 9 modules covering topics like practice models, insurance, compensation, personal finance, and more.
* It includes proprietary benchmark salary data from MGMA...2024-02-1221 min
MGMA PodcastsAsk MGMA: “What Are Your Goals for 2024?"In this episode of MGMA's Ask An Advisor podcast, we feature Cristy Good, Sr. Industry Advisor at MGMA, talking about setting and measuring goals in 2024.
MGMA Tools:
MGMA DataDive: https://www.mgma.com/mgma-datadive-survey-participation
Strategic Planning Toolkit: https://www.mgma.com/member-tools/strategic-planning-toolkit
Project Charter: www.mgma.com/member-tools/project-charter-template
Gemba Board: www.mgma.com/member-tools/using…project-management
Starting a Telehealth Program: https://www.mgma.com/articles/starting-a-telehealth-program-in-your-practice-know-the-steps
Medical Practice Evaluation Tool: https://www.mgma.com/online-courses/medical-practice-evaluation-tool
Sponsor: Physician Business Training (physicianbusinesstraining.com/)
This course is for early-career physicians or physicians who need a comprehensive understanding of the business of...2024-01-0322 min
MGMA PodcastsAsk MGMA: How to Conduct a Practice AssessmentIn this episode of MGMA's Ask An Advisor podcast, we feature Cristy Good, Sr. Industry Advisor at MGMA, talking about conducting a practice assessment.
MGMA Tools:
Communication Plan: https://www.mgma.com/member-tools/team-roster-and-communication-plan-template
Project Charter: https://www.mgma.com/member-tools/project-charter-template
Gemba Board: https://www.mgma.com/member-tools/using-a-gemba-board-boosts-transparency-and-engagement-in-project-management
Sponsor: Physician Business Training (physicianbusinesstraining.com/)
This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School...2023-12-1914 min
MGMA PodcastsWeek In Review: 2024 Medical Billing Toolkit and MGMA Stat on BenchmarkingIn this episode of the MGMA Week in Review podcast, we welcome MGMA editor and writer Colleen Luckett to the show to share her thoughts on the latest MGMA Stat on benchmarking and insights on the 2024 Medical Billing Toolkit.
Sources:
MGMA Stat on benchmarking: https://www.mgma.com/mgma-stat/from-data-to-action-the-crucial-role-of-healthcare-benchmarking
2024 Medical Billing Toolkit: https://www.mgma.com/member-tools/2024-medical-coding-and-billing-toolkit
Resources:
MGMA Stat: mgma.com/stat
Ask an Advisor: www.mgma.com/ask-an-advisor
MGMA Membership: www.mgma.com/membership
MGMA Advocacy: www.mgma.com/advocacy
MGMA Consulting: www.mgma.com/consulting/overview
If you would like additional tools and resources related...2023-12-1510 min
MGMA PodcastsAsk MGMA: Breaking the Code on Psychiatric Assessment CodingIn this episode of MGMA's Ask An Advisor podcast, we feature Cristy Good, Sr. Industry Advisor at MGMA, talking about psychiatric assessment coding questions that have come in to the Ask MGMA feed on our website.
MGMA resources:
Resources:
Outpatient Psychiatry & Psychology Services Fact Sheet CMS : https://downloads.cms.gov/medicare-coverage-database/lcd_attachments/31887_33/Outpatient_Psych_Fact_Sheet09.18.14.pdf
Mental Health Psychiatry and Psychotherapy Services Noridian: https://med.noridianmedicare.com/web/jeb/specialties/mental-health
CPT Code 99205: Billing Guide & Reimbursement Rates (2023): https://therathink.com/cpt-code-99205/
Sponsor: Physician Business Training (https://physicianbusinesstraining.com/)
This course is for early-career physicians or physicians who need...2023-12-1218 min
MGMA PodcastsAsk MGMA: How to Use AI as a Scribe?In this episode of MGMA's Ask An Advisor podcast, we feature Cristy Good, Sr. Industry Advisor at MGMA, talking about how to use AI as a scribe.
MGMA resources:
It’s time to build healthcare’s AI-enabled future: https://www.mgma.com/articles/its-time-to-build-healthcares-ai-enabled-future
Medical groups taking their time to adopt the right set of AI tools: https://www.mgma.com/mgma-stat/medical-groups-taking-their-time-to-adopt-the-right-set-of-ai-tools
Other Resources:
AI and HIPAA Privacy Concerns: https://aihc-assn.org/ai-and-hipaa-privacy-concerns/
Data privacy and artificial intelligence in health care | Reuters: https://www.reuters.com/legal/litigation/data-privacy-artificial-intelligence-health-care-2022-03-17/
How Should Clinicians Communicate With Patients About the Role...2023-11-2718 min
MGMA PodcastsAsk MGMA: Addressing the High Rate of Patient TurnoverIn this episode of MGMA's Ask An Advisor podcast, we feature Cristy Good, Sr. Industry Advisor at MGMA, talking about strategies to address the high rate of patient turnover.
Patient turnover, often referred to as patient churn or attrition, can impact the financial health and stability of a medical practice. Estimates show that it’s six to seven times more expensive to acquire a new patient than it is to keep a current patient coming back. It’s also estimated that upwards of 80% of future profits come from just 20% of existing customers. Furthermore, big gains can be made by retaining pati...2023-10-3012 min
MGMA PodcastsA Conversation with MGMA Legislative Liaison of the Year Steve FreelandLive from the MGMA Leaders Conference in Nashville, Oct. 24, 2023.
This podcast features an interview between Daniel Williams and Steve Freeland at the MGMA Leaders Conference in Nashville. Steve is the CEO of Cancer Care Group in Indiana and was recently honored as the MGMA Legislative Liaison of the Year.
According to a spotlight on MGMA legislative liaisons on mgma.com, "Steve works tirelessly and diligently as the Legislative Liaison for Indiana. He provides routine updates to the board and members and actively participates in House/Senate meetings in the state. He's not just talking the talk, he walks the walk...2023-10-2613 min
MGMA PodcastsMember Spotlight: 2023 MGMA Harwick Innovation Award Winner Dr. Padma GulurIn this episode of the MGMA Member Spotlight podcast, we’re joined by Dr. Padma Gulur. Dr. Gulur is Professor of Anesthesiology and Professor in Population Health Sciences at Duke University School of Medicine.
Dr. Gulur is also the 2023 MGMA Harwick Innovation Award winner. The Harwick Award is designed to recognize and celebrate the success of an individual who has developed an innovative solution that positively impacts practices, providers and/or patients in their community.
Dr. Gulur was selected for the Harwick Award due to creating the Anesthesia Resource Management System (ARMS). According to the nomination, ARMS “has revolutionized the way...2023-10-1619 min
MGMA PodcastsAsk MGMA: Using Benchmarks and KPIs to Improve Operational PerformanceIn this episode of MGMA's Ask An Advisor podcast, we feature Liz Gurley, Sr. Manager, Sales Enablement and Data Strategy at MGMA, talking about achieving operational excellence through KPIs and benchmarks.
MGMA Resources discussed:
2023 MGMA DataDive: https://www.mgma.com/datadive?utm_source=digital&utm_medium=search&utm_campaign=dat-dive-may-2023-datadivebrand&gad=1&gclid=CjwKCAjwyY6pBhA9EiwAMzmfwVyc1KR9Hs6O24DZZcMgOaLSb7-fDRu6U0VxIKsIyHc2XYZfYIwoRhoCjjkQAvD_BwE
More Resources:
MGMA Leaders Conference
We're also sponsored by the MGMA Leaders Conference, which will be help in Nashville, TN, Oct 22-25. For more information to to MGMA.com/events.
Additional Leaders Resources:
MGMA Leaders...2023-10-0918 min