Look for any podcast host, guest or anyone
Showing episodes and shows of

MaineHealth

Shows

Curbside Consult from the MaineHealth ACO
Curbside Consult from the MaineHealth ACOEpisode 9: Cardiology with Katie Manning, MDIn the January episode, Dr. Katie Manning focuses on heart failure management and the collaboration between primary care and cardiology. The conversation covers the early signs of heart failure, the importance of primary care in managing these patients, and the challenges of medication access. Dr. Manning emphasizes the need for effective communication and collaboration between healthcare providers to improve patient outcomes, as well as the significance of incorporating goals of care conversations into treatment plans.  Curbside Consult is a podcast from the MaineHealth ACO that brings together specialists and primary care physicians to discuss clinical topics, referral management...
2026-01-0136 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 78: Healthcare Anywhere: The Promise of Virtual Quick CareAt MaineHealth we’re diving into the future of healthcare with our Virtual Quick Care service. As technology transforms the way we access medical services, Virtual Quick Care is making it easier than ever for patients to connect with providers, get timely advice, and receive treatment from the comfort of their own homes.   In this episode, Tracy Jalbuena, MD, Medical Director MaineHealth Virtual Care Administration and Melissa Victory, Director MaineHealth Virtual Care the MaineHealth Medical Group explain how Virtual Quick Care at MaineHealth is reshaping patient experiences, improving access, and driving innovation across the healthcare landscape. 
2025-12-1819 minThe MaineHealth Podcast
The MaineHealth PodcastCurbside Consult - Episode 8: Telehealth and Virtual Care with Lizzy Mulcahy, FNPLizzy Mulcahy, FNP, vice president for Telehealth and Virtual Care at MaineHealth, discusses how virtual care continues to transform access, especially for rural communities across Maine. The conversation also explores new models for bringing specialty care closer to home and the role AI may play in improving the patient experience.   Curbside Consult is a podcast from the MaineHealth ACO that brings together specialists and primary care physicians to discuss clinical topics, referral management and coordination of care. Each month, family physician hosts Dr. Mike Clark and Dr. Heather Ward welcome a new specialist to share their unique insi...
2025-12-0822 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 77: MaineHealth Excellence AwardsAt MaineHealth, our people make all the difference. That’s why we’ve introduced the MaineHealth Excellence Awards, a program that recognizes care team members who embody our values and set the standard for excellence across our system. In this new episode, MaineHealth Chief Operating Officer Kelly Elkins, Denise Needham, President of MaineHealth Pen Bay and Waldo Hospitals, and Cornelius Ferreria, MD, Chief Medical Officer for the MaineHealth Medical Group, discuss why these awards matter. They share inspiring stories of this year’s honorees and explore how recognition drives engagement, innovation, and exceptional care.
2025-12-0420 minCurbside Consult from the MaineHealth ACO
Curbside Consult from the MaineHealth ACOEpisode 8: Telehealth and Virtual Care with Lizzy Mulcahy, FNPLizzy Mulcahy, FNP, vice president for Telehealth and Virtual Care at MaineHealth, discusses how virtual care continues to transform access, especially for rural communities across Maine. The conversation also explores new models for bringing specialty care closer to home and the role AI may play in improving the patient experience.   Curbside Consult is a podcast from the MaineHealth ACO that brings together specialists and primary care physicians to discuss clinical topics, referral management and coordination of care. Each month, family physician hosts Dr. Mike Clark and Dr. Heather Ward welcome a new specialist to share their unique in...
2025-12-0122 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 76: The Rise of MaineHealth’s Enterprise PMOAs MaineHealth continues to unify operations and scale strategic initiatives, the need for a centralized, high-performing Enterprise Project Management Office, or EPMO, has never been more important. From standardizing tools and methodologies to enabling cross-functional collaboration and change management, the EPMO is more than a department—it’s a system-wide commitment to excellence, accountability, and transformation. In this new Working Together episode, MaineHealth Chief Operating Officer Kelly Elkins, Vice President of Operations Transformation Celia Shaughnessy and Senior Director Project Management Marrisa Ilsley explore how MaineHealth is building the backbone of its future—one project at a time
2025-11-2017 minThe MaineHealth Podcast
The MaineHealth PodcastAOD 11-19-25 Destigmatizing Substance Use Disorder at MaineHealthOur November Andy's Open Door program featured a discussion with Dr. Kristen Silvia and Dr. Leah Bauer on MaineHealth’s efforts to destigmatize substance use disorder (SUD). Andy and the panelists also answered care team questions submitted to the Ask Andy mailbox. Kristen and Leah provided a high-level overview of SUD, explained both the Comprehensive Addiction Medicine (CAM) and Comprehensive Addiction Psychiatry (CAP) programs, and had a robust conversation about stigma. They presented the new Stigma Reduction Toolkit which includes tips on the language we should use about substance use and a pledge that care team members an...
2025-11-2055 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 75: Special Edition: Advisory Board Summit PresentationRecorded live at the Advisory Board Summit, MaineHealth COO Kelly Elkins discusses how the academic health system is responding to mounting headwinds — from Medicare Advantage and Medicaid cuts to research funding risks — by focusing on operational optimization, expanding care outside the hospital, and building adjacent revenue streams. Kelly explains the six-point operational push (throughput, length of stay, perioperative flow, ED efficiency, post-acute partnerships, and care variation reduction), the move into retail urgent care and ASCs, and why the organization is planning and investing as if it is already 2027—acting now as though the most challenging scenarios have alread...
2025-11-0639 minCurbside Consult from the MaineHealth ACO
Curbside Consult from the MaineHealth ACOEpisode 7: Adult Psychiatry with Dylan McKenney, MDIn the November episode, hosts Heather Ward and Mike Clark engage with Dr. Dylan McKenney, the medical director of MHACO’s Behavioral Healthcare Program. They discuss the evolving landscape of behavioral health, the integration of mental health services into primary care, and the innovations in treatment delivery, including telehealth and ketamine-assisted psychotherapy. The conversation highlights the importance of collaboration between primary care and behavioral health providers, emerging therapies, and the potential impact of AI on mental health diagnosis and treatment  Curbside Consult is a podcast from the MaineHealth ACO that brings together specialists and primary care physicians to...
2025-11-0121 minThe MaineHealth Podcast
The MaineHealth PodcastCurbside Consult - Episode 7: Adult Psychiatry with Dylan McKenney, MDIn the November episode, hosts Heather Ward and Mike Clark engage with Dr. Dylan McKenney, the medical director of MHACO’s Behavioral Healthcare Program. They discuss the evolving landscape of behavioral health, the integration of mental health services into primary care, and the innovations in treatment delivery, including telehealth and ketamine-assisted psychotherapy. The conversation highlights the importance of collaboration between primary care and behavioral health providers, emerging therapies, and the potential impact of AI on mental health diagnosis and treatment  Curbside Consult is a podcast from the MaineHealth ACO that brings together specialists and primary care physicians to...
2025-11-0121 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 74: Understanding the 340B Challenge: Policy, Impact, and the Path ForwardThe 340B Drug Pricing Program is a decades-old federal program designed to support safety-net providers like MaineHealth in stretching scarce resources and expanding access to care. But in recent years, the 340B landscape has shifted dramatically. From mounting legal challenges to restrictive contract pharmacy policies and changing manufacturer relationships, the program is under increasing pressure — with real consequences for health systems and the patients we serve. In this new Working Together episode, MaineHealth Chief Operating Officer Kelly Elkins and Chief Pharmacy Officer Brian Marden unpack what’s happening in the 340B space nationally, how it’s affe...
2025-10-2319 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 73: Surgical Excellence Delivered Differently: The Orthopedic ASC JourneyAs patients increasingly seek high-quality care in lower-cost, more convenient settings, orthopedic ambulatory surgery centers (ASCs) have emerged as a cornerstone of value-based care that is transforming how musculoskeletal care is delivered across the country.  In this new Working Together episode, COO Kelly Elkins explores the development of the MaineHealth Orthopedic Surgery Center and what it takes to design, launch and sustain a successful orthopedic ASC — from selecting the right location and partners, to ensuring clinical excellence, operational efficiency, and a great patient experience.  Joining Kelly in this conversation are Mike Bianchi, Vice President Emerging Busi...
2025-10-0921 minThe MaineHealth Podcast
The MaineHealth PodcastCurbside Consult - Episode 06: Antimicrobial Stewardship with Christina Yen, MDIn this episode, infectious disease physician Dr. Christina Yen discusses the importance of antimicrobial stewardship where antibiotics are prescribed the most: the outpatient setting.  She shares insights on the current state of antibiotic resistance, discusses the current thinking on duration of antibiotic treatments and offers practical tips on managing infectious disease. Other topics include “watchful waiting,” rapid diagnostics, collaboration between primary care and specialists and new guidelines and technologies coming to stewardship in the near future.   Curbside Consult is the podcast that brings together specialists and primary care physicians to discuss clinical topics, referral management and coordination of care...
2025-10-0632 minCurbside Consult from the MaineHealth ACO
Curbside Consult from the MaineHealth ACOEpisode 6: Antimicrobial Stewardship with Christina Yen, MDIn this episode, infectious disease physician Dr. Christina Yen discusses the importance of antimicrobial stewardship where antibiotics are prescribed the most: the outpatient setting.  She shares insights on the current state of antibiotic resistance, disusses the current thinking on duration of antibiotic treatments and offers practical tips on managing infectious disease. Other topics include “watchful waiting,” rapid diagnostics, collaboration between primary care and specialists and new guidelines and technologies coming to stewardship in the near future.   Curbside Consult is the podcast that brings together specialists and primary care physicians to discuss clinical topics, referral management and coordination of care...
2025-10-0132 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE – Episode 72: Connecting Communities, Strengthening Care Through Regional GovernanceFor decades, community boards have been at the heart of MaineHealth, ensuring that local voices shaped the care delivered close to home. These boards have been instrumental in aligning MaineHealth’s mission with the unique needs of each community it serves.  But as healthcare grows more complex and MaineHealth continues to evolve, so too must its governance. That’s why MaineHealth is transitioning from individual community boards to a more integrated regional board structure. This change isn’t about losing local identity—it’s about strengthening the collective voice, streamlining decision-making, and ensuring that resources and strategies are aligned...
2025-09-2521 minThe MaineHealth Podcast
The MaineHealth PodcastAOD 09-17-25 On The Road at MaineHealth Memorial Hospital in North Conway, NHAndy’s Open Door went “On the Road” to MaineHealth Memorial Hospital in North Conway, NH, where CEO Andy Mueller was joined by Memorial Hospital President Tricia Costigan and Mountain Region Chief Medical Officer Matt Dunn. Their conversation touched on what makes Memorial so special: its deep roots in the community, its commitment to excellence and innovation, and the way its people step up for each other and for patients every day. Both Tricia and Matt shared their personal journeys that brought them to Memorial and their work to ensure patients receive outstanding care where and wh...
2025-09-1959 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 71: Right Care, Right Now: Innovating Urgent Care DeliveryConvenient, accessible, and increasingly sophisticated retail urgent care centers are bridging the gap between primary care and the emergency room—meeting patients where they are, both physically and in their expectations. But behind the convenience lies a complex and evolving story about care quality, cost, workforce, and integration with the broader healthcare system.  In this episode, MaineHealth Chief Operating Officer Kelly Elkins discusses MaineHealth’s retail urgent care strategy with Mike Bianchi, Vice President Emerging Business Lines and Oncology Service Line and Alicia Faller, Medical Director Urgent Care. They explore what is driving its growth, how it will r...
2025-09-1118 minThe MaineHealth Podcast
The MaineHealth PodcastCurbside Consult - Episode 5: Obesity Medicine with Peter Amann, MDIn the latest podcast episode from the MaineHealth ACO, Dr. Peter Amann shares the latest from obesity medicine, including the GLP-1 revolution, the importance of treating obesity as a chronic disease and the effectiveness of lifestyle interventions.  Curbside Consult is the podcast that brings together specialists and primary care physicians to discuss clinical topics, referral management and coordination of care. Each month, family physician hosts Dr. Mike Clark and Dr. Heather Ward welcome a new specialist physician to share their unique insights.   Listen to Curbside Consult here or on your favorite podcast app, or on the M...
2025-09-0331 minCurbside Consult from the MaineHealth ACO
Curbside Consult from the MaineHealth ACOEpisode 5: Obesity Medicine with Peter Amann, MDIn the latest podcast episode from the MaineHealth ACO, Dr. Peter Amann shares the latest from obesity medicine, including the GLP-1 revolution, the importance of treating obesity as a chronic disease and the effectiveness of lifestyle interventions.  Curbside Consult is the podcast that brings together specialists and primary care physicians to discuss clinical topics, referral management and coordination of care. Each month, family physician hosts Dr. Mike Clark and Dr. Heather Ward welcome a new specialist physician to share their unique insights.   Listen to Curbside Consult here or on your favorite podcast app, or on the M...
2025-09-0132 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 70: The Brain Trust: Conversations in Neurosciences Service LineThe Brain Trust: Conversations in Neurosciences Service Line  In this Working Together episode, Chief Operating Officer Kelly Elkins takes you inside MaineHealth’s Neuroscience Service Line to highlight the work of its expert teams—neurologists, neurosurgeons, advanced practitioners, nurses and researchers—who are pushing boundaries in stroke care, epilepsy treatment, spine surgery, neuro-oncology, and more.  Joining Kelly are Shelly Davgun, VP Neuroscience Service Line for MaineHealth and Rob Ecker, MD Chief Neuroscience Service Line. We learn how the mission of MaineHealth’s Neuroscience Service Line aligns with the system’s broader goals, what distinguishes MaineHealth’s approach to...
2025-08-2819 minThe MaineHealth Podcast
The MaineHealth PodcastAOD 08-13-25 with MaineHealth Chief People Officer Scott BallardMaineHealth CEO Andy Mueller introduced this episode of Andy's Open Door with a shout-out about the STAR (Stop, Think, Act, Review) tool and the creative ways care team members are sharing how they’re using STAR, inside and outside of work. Andy then welcomed Chief People Officer Scott Ballard for a conversation about the 2025 Care Team Experience Survey on Engagement and Safety Culture results, highlighting a record 78% participation and progress after switching to Press Ganey.
2025-08-1945 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 69: How Virtual Nursing Empowers Bedside TeamsAs hospitals across the country face growing workforce pressures and evolving patient expectations, virtual nursing has emerged as a powerful tool to improve clinical efficiency, enhance patient experience, and create a more sustainable model of care. In this new Working Together episode, MaineHealth Chief Operating Officer Kelly Elkins explores the development and implementation of a virtual nursing strategy at MaineHealth—a bold step toward transforming how we support our patients and frontline care teams.  Joining Kelly are leaders who are helping bring this vision to life at MaineHealth — Sharon Baughman, Chief Nursing Officer at MaineHealth and L...
2025-08-1418 minThe MaineHealth Podcast
The MaineHealth PodcastCurbside Consult - Episode 4: Oncology with Dr. Gary HochheiserThis month, Mike and Heather sit down with thoracic surgeon and oncologist Dr. Gary Hochheiser to discuss lung cancer screening, early detection and the crucial role primary care can play in reducing lung cancer mortality.   Curbside Consult brings together specialists and primary care physicians to discuss clinical topics, referral management and coordination of care. Each month, family physician hosts Dr. Mike Clark and Dr. Heather Ward welcome a new specialist physician to share their unique insights.   Listen to Curbside Consult here or on your favorite podcast app, or on the MaineHealth intranet home page. To stay...
2025-08-0125 minCurbside Consult from the MaineHealth ACO
Curbside Consult from the MaineHealth ACOEpisode 4: Oncology with Gary Hochheiser, MDThis month, Mike and Heather sit down with thoracic surgeon and oncologist Dr. Gary Hochheiser to discuss lung cancer screening, early detection and the crucial role primary care can play in reducing lung cancer mortality.   Curbside Consult brings together specialists and primary care physicians to discuss clinical topics, referral management and coordination of care. Each month, family physician hosts Dr. Mike Clark and Dr. Heather Ward welcome a new specialist physician to share their unique insights.   Listen to Curbside Consult here or on your favorite podcast app, or on the MaineHealth intranet home page. To stay...
2025-08-0125 minThe MaineHealth Podcast
The MaineHealth PodcastAOD 07-16-25 : A Chat with Government AffairsIn this episode of Andy's Open Door, Chief Government Affairs Officer Katie Fullam Harris joined Andy for a conversation about the essential work of MaineHealth’s Government Affairs team. Their discussion began with an overview of the federal reconciliation bill and how the Government Affairs team helps guide our organization through complex policy landscapes at the federal, state and local level through advocacy, education and collaboration. Katie shared how her team, in partnership with care team members, board members and other stakeholders, plays a critical role in advocating for and shaping legislation that affects MaineHealth and the pe...
2025-07-1755 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 67: The Heart of HealthWorking Together with COO Kelly Elkins, Episode 67 The Heart of Health In the latest episode of Working Together, Marco Diaz, MD, Chief Cardiovascular Service Line and Kathleen Gallen, VP Cardiovascular Service Line, join Kelly for a closer look at MaineHealth’s Cardiovascular Service Line—one of Northern New England’s most comprehensive, collaborative and patient-centered heart care programs. They explore how MaineHealth is advancing cardiovascular care through innovation, system-wide integration, and a commitment to delivering the right care in the right place at the right time. Whether you’re curious about how we coordinate care acr...
2025-07-1020 minThe MaineHealth Podcast
The MaineHealth PodcastCurbside Consult - Episode 3: Neurology with Dr. Megan SelvitelliIn this month’s Curbside Consult podcast from the MaineHealth ACO, neurologist Megan Selvitelli discusses newer migraine treatments that primary care providers can initiate themselves, CMS’s new GUIDE model for dementia care and a common condition that can lead to superfluous neurology referrals.  Curbside Consult brings together specialists and primary care physicians to discuss clinical topics, referral management and coordination of care. Each month, family physician hosts Dr. Mike Clark and Dr. Heather Ward welcome a new specialist physician to share their unique insights.   Listen to Curbside Consult on your favorite podcast app, on the Mai...
2025-07-0225 minCurbside Consult from the MaineHealth ACO
Curbside Consult from the MaineHealth ACOEpisode 3: Neurology with Dr. Megan SelvitelliIn this month’s Curbside Consult podcast from the MaineHealth ACO, neurologist Megan Selvitelli discusses newer migraine treatments that primary care providers can initiate themselves, CMS’s new GUIDE model for dementia care and a common condition that can lead to superfluous neurology referrals.  Curbside Consult brings together specialists and primary care physicians to discuss clinical topics, referral management and coordination of care. Each month, family physician hosts Dr. Mike Clark and Dr. Heather Ward welcome a new specialist physician to share their unique insights.   Listen to Curbside Consult here on Podbean or on your favorit...
2025-07-0225 minThe MaineHealth Podcast
The MaineHealth PodcastCurbside Consult: Ep. 2 - Pediatric Endocrinology with Mike Dedekian, MDCurbside Consult is a podcast produced by the MaineHealth ACO. In this month's episode, pediatric endocrinologist Mike Dedekian, MD discusses exciting hot-off-the-press innovations in type 1 diabetes treatment, including the use of monoclonal antibodies to delay onset. The conversation also covers the importance of recognizing symptoms of type 1 diabetes in children and the ongoing challenges of childhood obesity and hyperlipidemia.   Curbside Consult brings together specialists and primary care physicians to discuss clinical topics, referral management and coordination of care. Each month, family physician hosts Dr. Mike Clark and Dr. Heather Ward welcome a new specialist physician to share thei...
2025-06-1028 minCurbside Consult from the MaineHealth ACO
Curbside Consult from the MaineHealth ACOEpisode 2: Pediatric Endocrinology with Dr. Mike DedekianCurbside Consult is a podcast produced by the MaineHealth ACO. In this month's episode, pediatric endocrinologist Mike Dedekian discusses exciting hot-off-the-press innovations in type 1 diabetes treatment, including the use of monoclonal antibodies to delay onset. The conversation also covers the importance of recognizing symptoms of type 1 diabetes in children and the ongoing challenges of childhood obesity and hyperlipidemia.   Curbside Consult brings together specialists and primary care physicians to discuss clinical topics, referral management and coordination of care. Each month, family physician hosts Dr. Mike Clark and Dr. Heather Ward welcome a new specialist physician to share their un...
2025-06-0129 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 65: From Gifts to Impact at MaineHealthWorking Together with COO Kelly Elkins, Episode 65 Guest: Erin Brown In the latest episode, Kelly explores how charitable giving fuels our health system —often bridging the gap between what is and what’s possible. From million-dollar donations that help build hospital towers to grassroots fundraising that funds life-saving equipment, these gifts are more than generous—they’re transformative. Joining Kelly in the conversation is Erin Brown, MaineHealth Chief Development Officer. They discuss how we are reshaping our approach to philanthropy within the system and the potential impact on healthcare delivery in our communities.
2025-05-2217 minThe MaineHealth Podcast
The MaineHealth PodcastCurbside Consult: Ep.1 - Pediatric GI with Anna FurrWelcome to the first episode of our Curbside Consult podcast, featuring MaineHealth pediatric gastroenterologist Anna Furr, DO! In this powerful conversation, Dr. Furr shares insights on improving access to pediatric specialty care and the urgent need for deeper collaboration between primary care providers and specialists. Listeners will hear strategies to streamline specialty access, including the use of e-consults, accessible referral guidelines, and innovative patient education efforts through social media. Dr. Furr stresses that by working together differently, primary and specialty care teams can help reduce family frustrations, strengthen referral confidence, and better serve their communities. Li...
2025-05-1233 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 64: Reducing Care VariationWorking Together with COO Kelly Elkins, Episode 64 Reducing Care Variation with guest Gina Quinn Skillings, MD Reducing care variation is a strategic priority on MaineHealth’s five-year strategic plan and annual balanced scorecard. In the latest episode, MaineHealth Chief Operating Officer Kelly Elkins and Senior Director Clinical Integration Gina Quinn Skillings, MD, explore how differences in clinical practices across providers, hospitals and regions impact patient outcomes, costs and quality of care. They also discuss strategies for reducing unnecessary variation, improving standardization, and ultimately delivering better, more consistent care. From data-driven decision-making to frontline clinician en...
2025-05-0817 minCurbside Consult from the MaineHealth ACO
Curbside Consult from the MaineHealth ACOEpisode 1: Pediatric Gastroenterology with Anna Furr, DOWelcome to Curbside Consult!  The MaineHealth ACO has launched Curbside Consult, a new podcast series that connects primary care providers with their specialist colleagues.  The first monthly episode, available now, features pediatric gastroenterologist Anna Furr, DO, on improving access to pediatric specialty care and the urgent need for deeper collaboration between primary care providers and specialists.  You will hear strategies to streamline specialty access, including the use of e-consults, accessible referral guidelines, and innovative patient education efforts through social media. Dr. Furr stresses that by working together differently, primary and specialty care teams can help red...
2025-05-0134 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 63: A Conversation with CEO Andy Mueller MDWorking Together with COO Kelly Elkins, Episode 63 A Conversation with CEO Andy Mueller, MD On April 9, Andy Mueller, MD marked his fourth anniversary as MaineHealth’s Chief Executive Officer. In this episode, Kelly sits down with Andy to discuss the current state of MaineHealth, the headwinds impacting health care, disruptors (both positive and negative), and how we are positioning ourselves to navigate turbulent waters and shape our sustainability for the future. Recorded on Wednesday, April 2, 2025
2025-04-0918 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 62: A Conversation with CFO Rich BaymanWorking Together with COO Kelly Elkins, Episode 62 Guest: Rich Bayman, MaineHealth CFO With a career dedicated to financial stewardship in healthcare, Chief Financial Officer Rich Bayman brings a unique perspective on balancing fiscal responsibility with a mission-driven approach to patient care. In the latest episode, Kelly introduces MaineHealth’s new CFO, and we learn about Rich’s journey, leadership insights, and the crucial role of finance in driving health care transformation.
2025-03-2715 minThe MaineHealth Podcast
The MaineHealth PodcastAOD 03-19-25: Guest Rich Bayman CFOAndy's Open Door Recording Wednesday, March 19, 2025 Guest: Rich Bayman, MaineHealth CFO Join us in this episode as we introduce Rich Bayman, our new Chief Financial Officer, who brings a wealth of experience in healthcare finance and strategic growth. Andy spoke with Rich about his journey to MaineHealth, current health care challenges and the strategies we’re using to address them. They answered some great care team questions, ranging from Rich’s thoughts on the best advice he’s ever received to the impacts of delayed MaineCare payments.
2025-03-2550 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 61: MaineHealth Emergency Medical ServicesWorking Together with COO Kelly Elkins, Episode 61 MaineHealth EMS with Mike Senecal In this episode, Mike Senecal, Senior Director of MaineHealth EMS, and Chief Operating Officer Kelly Elkins dive deep into the world of emergency medical transport and interfacility transfers — the vital but often overlooked lifeline of our health system. From community 911 services to the complex coordination of inter-hospital transfers, Kelly and Mike explore the challenges and innovations MaineHealth is addressing with its EMS transport service.
2025-03-1316 minThe MaineHealth Podcast
The MaineHealth PodcastBACON - Episode 66: Insights from Dr. Asaf BittonBACON - FINAL EPISODE #66 Guest: Dr. Asaf Bitton In this special farewell episode of BACON, Drs. Heather Ward and Mike Clark welcome Dr. Asaf Bitton, keynote speaker for the upcoming MaineHealth ACO Value-Based Care Symposium on May 14. As Executive Director of Ariadne Labs and a leader in primary care innovation, Dr. Bitton shares insights from health care systems worldwide and discusses the evolving roles of primary care and specialists in risk-based models.  This episode marks the final installment of BACON after six years and 66 episodes. But don’t worry—Heather and Mike will be back...
2025-03-0738 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 60: Meet Adrian Moran, MD, MaineHealth CMTOWorking Together with COO Kelly Elkins, Episode 60 Meet MaineHealth Chief Medical and Transformation Officer Adrian Moran, MD At MaineHealth the Chief Medical and Transformation Officer (CMTO) supports critical organizational transformation, including our efforts to create an integrated care delivery model for the system and reimagining our approach to various clinical functions. The CMTO also plays a key role in supporting our value of innovation, not only by transforming how we deliver care, but also through oversight of our extensive research and academic endeavors. In the latest episode, we meet CMTO Adrian Moran, MD, and...
2025-02-2718 minThe MaineHealth Podcast
The MaineHealth PodcastAOD 02-05-25: MaineHealth Medical Group DiscussionAndy's Open Door Recording Wednesday, February 5, 2025 Guests: Aileen Mickey, MD & Cornelius Ferreira, MD  In the latest AOD, MaineHealth Medical Group President Aileen Mickey, MD, and Vice President & Chief Medical Officer Cornelius Ferreira, MD, joined Andy for a conversation about innovations in primary care (including AI), cultural change, and ways MHMG is addressing access challenges. They also discussed approaches MHMG is taking to address burnout, enhance wellness and keep our workplace safe. Andy also introduced the Andy’s Open Door Engage Community launching next month as a new way to connect with our care tea...
2025-02-0642 minThe MaineHealth Podcast
The MaineHealth PodcastAOD 01-22-25: Focus on Quality & SafetyAndy's Open Door Recording Wednesday, January 22, 2025 Quality & Safety panel This episode focused on Quality & Safety and MaineHealth’s journey to be a safe, high reliability organization. CEO Andy Mueller began by sharing a story about the importance of positively identifying the patient. He was then joined in the conversation by Alex Penney, senior director of patient safety and risk management, Mary Beth DiFilippo, chief nursing officer, MaineHealth Mountain Region, and Jeremy Warren, clinical pharmacist at MaineHealth Maine Medical Center Portland. Each shared their unique perspectives and stories, as well as valuable in...
2025-01-2746 minThe MaineHealth Podcast
The MaineHealth PodcastAOD 01-08-25: Ambulatory Service CentersAndy's Open Door Recording Wednesday, January 8, 2025 In our first AOD of 2025, CEO Andy Mueller was joined by MaineHealth Surgery Center Scarborough Executive Director Lori Beucler, MaineHealth Maine Medical Center Portland Nursing Director Katelynne Prosser and Vice President Emerging Business Lines Mike Bianchi. The program focused on the evolving healthcare landscape, and how ambulatory service centers (ASCs) serve our patients and our health system today and into the future. The panel discussed the many benefits the MaineHealth Surgery Center Scarborough offers by managing demand capacity, delivering streamlined care delivery, positive outcomes, and a lower cost...
2025-01-1036 minThe MaineHealth Podcast
The MaineHealth PodcastBACON - Episode 64: Reducing Readmissions One Patient at a TimeBACON Episode 64 Reducing Readmissions One Patient at a Time Learn how care managers from the MaineHealth ACO and St. Mary’s Hospital in Lewiston are collaborating to increase communication between the hospital and primary care practices to reduce 30-day readmission rates.   BACON is the MaineHealth ACO’s monthly news and information podcast, hosted by Mike Clark, MD and Heather Ward, MD. Find past episodes here on Podbean, on your podcast app by searching for “mainehealth,” or listen at our website.   
2024-12-1717 minThe MaineHealth Podcast
The MaineHealth PodcastAOD 12-04-24 - Meet Our New Chief Medical and Transformation OfficerAndy's Open Door Recording Wednesday, December 4, 2024 Guest: Dr. Adrian Moran, CMTO In this episode, Andy speaks to MaineHealth’s new Chief Medical and Transformation Officer, Dr. Adrian Moran, calling it a “homecoming.”  Adrian shared his professional journey and return to MaineHealth and spoke about his new role. Adrian and Andy talked about the advancing role of technology and genomics in solving complex healthcare challenges, while also reinforcing the importance of fundamentals such as proper hand hygiene and accurate patient identification. Listen to their conversation about how MaineHealth is evolving and innovating to respond to the...
2024-12-0943 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 57: MaineHealth's Oncology Service LineWorking Together with COO Kelly Elkins podcast, Episode 57 Oncology Service Line with Mike Bianchi Access to high-quality oncologic care is vitally important to the communities we serve. In the latest Working Together episode, Vice President Oncology Service Line Mike Bianchi joins Chief Operating Officer Kelly Elkins to discuss how this service line is benefiting the lives of those impacted by cancer across Maine and New Hampshire, and how we are ensuring access to high-quality care for the future. Mike talks about the evolution of the oncology service line at MaineHealth, its strategic priorities, and...
2024-12-0516 minThe MaineHealth Podcast
The MaineHealth PodcastAOD 11-20-24 Celebrating our Community Health WorkersAndy's Open Door Recording Wednesday, November 20, 2024 Chief Health Improvement Officer Dora Mills, MD and Alison Prior, CNA, CHW and Substance Use Disorder Navigator, joined Andy for an inspiring and informative conversation about the significant impact of Community Health Workers and their vital role in addressing social drivers of health (SDOH). Andy opened the broadcast with a message of gratitude for the hard work our care team has dedicated to successfully implementing Infor CloudSuite, enhancing quality of care and contributing to MaineHealth's solid financial position. Dora spoke about the importance of screening for...
2024-12-0332 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 56: The Role of AI in MaineHealthWorking Together with COO Kelly Elkins, Episode 56 The Role of AI in MaineHealth In this episode, Kelly and Chief Information Officer Dan Nigrin, MD, delve into the evolving role of artificial intelligence (AI) in healthcare and at MaineHealth. They discuss the definition of AI, its major types, and both current and future use cases in the medical field, as well as the risks and benefits of adopting AI. This insightful discussion provides valuable perspectives on how MaineHealth is currently utilizing AI, and the future integration of AI in healthcare systems.
2024-11-2019 minThe MaineHealth Podcast
The MaineHealth PodcastAOD 11-06-24: MaineHealth Veteran Care Team PanelAndy's Open Door Recording Wednesday, November 06, 2024 In today's episode, Andy welcomed a panel of MaineHealth veterans to talk about the ways we support both our care team and our patients who are veterans. Andy's guests were Josh Knowles, DO, MaineHealth Orthopedics North Conway, Allison Taylor, MaineHealth Maine Medical Center Portland Safety & Emergency Management, and Nick Adler, NorDx director of sales and marketing. They each shared their service backgrounds and the unique skillsets they've carried forward in their current roles. The episode also explores MaineHealth's initiatives to honor and support veterans, such as...
2024-11-0829 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE: Episode 53 - Reducing Our Carbon FootprintWorking Together with COO Kelly Elkins, Episode 53 Reducing Our Carbon Footprint with Mike Arsnow In this episode, Kelly chats with Mike Arsnow, MaineHealth Manager of Sustainability, about the progress our health system is making toward our aspirational goal of reducing our carbon footprint by 25% by 2027, with a long-term goal of achieving net zero emissions by 2050.  Mike talks about the work to make the "pipe and jacket" system more efficient in our facilities, and what the Sustainability Committees are working on around the MaineHealth system. This is an insightful discussion on the sustainable initiatives under w...
2024-10-1016 minThe MaineHealth Podcast
The MaineHealth PodcastAOD September 18, 2024: Introducing Trellis HealthAndy's Open Door Recording Wednesday, September 18, 2024 Guest: Tam St. Claire How did a successful Silicon Valley entrepreneur move to Maine, join MaineHealth and lead the upcoming Oct 1 launch of the value-based start-up Trellis Health in just one year? We find out in this week's AOD. You’ll hear Tamara St. Claire, President of Trellis Health, and Andy discuss how Trellis Health is tackling today’s access challenges with a care delivery model that aims to transform the primary care experience. Tam and Andy talk about how Trellis Health is innovating, what it offers (and...
2024-09-2052 minThe MaineHealth Podcast
The MaineHealth PodcastBACON - Episode 63: Reducing MisdiagnosesBACON: Reducing Misdiagnoses MaineHealth Associate Chief Quality Officer Mark Parker, MD, joins Heather and Mike to discuss a promising care variation reduction project that uses the delivery of timely lab results as a lever to improve diagnosis accuracy.   BACON is the MaineHealth ACO’s monthly news and information podcast, hosted by Mike Clark, MD and Heather Ward, MD. Find previous episodes here on Podbean, or listen at our website.
2024-09-1720 minThe MaineHealth Podcast
The MaineHealth PodcastAOD August 7, 2024: Tim Fitzgerald, MD and Jen MooreAndy's Open Door Recording August 7, 2024 Guests: Dr. Tim Fitzgerald and Jen Moore Andy’s guests this week were Tim Fitzgerald, MD, Director of MaineHealth Maine Medical Center - Portland's Surgical Oncology Program, and Jennifer Moore, President of MaineHealth Accountable Care Organization, who spoke about the innovative work under way to improve patient outcomes. Jen described how value-based care aligns with our goals of improving quality, reducing cost, and enhancing patient experience. She highlighted some of the initiatives the ACO is leading or supporting, such as palliative care, care access and navigation, and chronic ki...
2024-08-0850 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 49: LGBTQ+ Health and Inclusive CareWorking Together with COO Kelly Elkins, episode 49  LGBTQ+ Health with guest Rae Egbert, PsyD, LADC, JD According to a KFF survey, LGBTQ+ adults are twice as likely as non-LGBTQ+ adults to report negative experiences while receiving health care in the last three years, such as being treated unfairly or with disrespect, having a provider assume something about them without asking, or refusing to prescribe needed pain medication. These negative experiences can have detrimental effects on the health of LGBTQ+ adults, such as making them less likely to seek health care, causing their health to get worse, o...
2024-08-0120 minThe MaineHealth Podcast
The MaineHealth PodcastAOD July 17, 2024: MHIR Panel DiscussionAndy's Open Door Recording Wednesday, July 17, 2024 MaineHealth Institute for Research panel Andy visited the MaineHealth Institute for Research (MHIR) today for an engaging Andy’s Open Door panel discussion about the evolution, innovation and impact of MHIR in our communities. Joining Andy were MaineHealth Chief Academic Officer Doug Sawyer, MD, PhD; Abby Fleisch, MD, MPH; Aaron Brown, PhD; and Rob Smith, MD, MPH. Andy opened the program by discussing our Patient-Centered value in the social media space and the importance of protecting the privacy of our patients.  The panel spoke abo...
2024-07-1954 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 48: MaineHealth Medical Group RoadmapWorking Together with COO Kelly Elkins, Episode 48 MaineHealth Medical Group Roadmap The MaineHealth Medical Group (MHMG) formally came together in October 2021. The past few years have focused on building the foundational elements of a unified medical group.  In the latest episode of Working Together, Dr. Aileen Mickey, President MHMG and Dr. Cornelius Ferreira, CMO MHMG, sit down with Kelly to reflect on accomplishments to date and share what we can expect to see over the next three to five years.
2024-07-1115 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 47: Roadmap for Quality and SafetyWorking Together with COO Kelly Elkins, Episode 47 Roadmap for Quality and Safety Quality and Safety are at the forefront of everything we do at MaineHealth. And just like our broader organization, the Quality and Safety division of MaineHealth is on a transformative journey. In the latest episode, MaineHealth Chief Quality Officer Dr. Omar Hasan joins Kelly to discuss the roadmap for quality and safety at MaineHealth and some of the key initiatives we are embarking on.
2024-06-2021 minThe MaineHealth Podcast
The MaineHealth PodcastBACON - Ep. 61: The Remarkable Benefits of HPV VaccineBACON - Ep. 61: The Remarkable Benefits of HPV Vaccine The HPV vaccine has been proven effective in preventing cancer, but our vaccination rates could be higher. MaineHealth's Dr. Melissa Keeport and Caroline Zimmerman discuss new guidelines and the role primary care can play in improving rates. BACON is the MaineHealth ACO’s monthly news and information podcast, hosted by Mike Clark, MD and Heather Ward, MD. Find previous episodes here on Podbean or listen at our website.
2024-06-1315 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 46: Engaging Our EmployersWorking Together with COO Kelly Elkins, Episode 46: Guest: Bill Whitmore MaineHealth’s five Strategic Priorities and their associated objectives set our direction and course for organizational success.  One of the key objectives within the Strategic Priority of Community is Employer Engagement. In the latest episode of the Working Together podcast, Kelly invites Bill Whitmore, Vice President of Business Transformation, to describe what “employer engagement” means and what MaineHealth is doing to achieve our five-year goal of reducing the cost of care for our employers. Bill brings a unique perspective to this work and sha...
2024-06-0616 minThe MaineHealth Podcast
The MaineHealth PodcastAOD June 5, 2024 with Randy StephanAndy's Open Door Recording Wednesday, June 5, 2024 Guest: Randy Stephan Andy was joined by Vice President of Security Services Randy Stephan for a conversation about Randy’s role and the work under way to protect MaineHealth care team and patients. Randy spoke about his experiences in the military and health care, his journey to MaineHealth, and the importance of understanding our caregiving environment and the unique risks we face. He also shared his guiding principles for Security Services and how all care team members can contribute to a safer environment.
2024-06-0638 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 45: Refueling Our EHRWorking Together with COO Kelly Elkins, Episode 45 Guests: Rebecca Hemphill, MD and Michelle Duval, CNIO Most MaineHealth care team members recognize that we utilize a common Electronic Health Record system – EPIC. But many may not realize that while we all use EPIC, there are still variations in the EPIC tools and applications across MaineHealth due to the prolonged timing of implementation. As we advance our integrated care delivery system, a fundamental priority is to reduce those variations and create a truly unified experience for our care team members in EPIC. In this episode, Ke...
2024-05-2318 minThe MaineHealth Podcast
The MaineHealth PodcastAOD May 15, 2024 with Andy PatstoneAndy's Open Door Recording Wednesday, May 15th, 2024 Guest: Andy Patstone Andy was joined by another Andy for a fantastic program focused on care team appreciation and engagement. Andy Patstone, MaineHealth Regional President-Coastal Region and a member of the MaineHealth Engagement Council, shared what she’s learned in her role as a regional president over the past 18 months. She has been with MaineHealth for 10-plus years, including five as president of Stephens Memorial Hospital. She reflected on the meaningful things our care teams do every day with passion and commitment to our vision, and ho...
2024-05-1736 minThe MaineHealth Podcast
The MaineHealth PodcastBACON - Episode 60: A Symposium Sneak PeekBACON Ep. 60: A Symposium Sneak Peek On May 22, the MaineHealth ACO will be hosting the Working Together to Advance Value-Based Care symposium in Freeport, with health policy superstar Dr. Don Berwick headlining as keynote speaker. In this episode, we take a deep dive into one of the symposium’s afternoon workshops. Focused on payment bundles for specialty care, the workshop will be led by our two podcast guests, Dr. J. Powers and Sue Seekins. BACON is the MaineHealth ACO’s monthly news and information podcast, hosted by Mike Clark, MD and Heather Ward, MD. Find past...
2024-05-1428 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 44: Caring for the Future GenerationWorking Together with COO Kelly Elkins, episode 44 Caring for the Future Generation In this episode, Kelly discusses how MaineHealth’s Barbara Bush Children’s Service line is impacting the lives of children across Maine and New Hampshire. Joining Kelly in the podcast are Dr. Mary Ottolini, Chief Barbara Bush Children’s Service Line and Zander Abbott, Vice President Barbara Bush Children’s Service Line for MaineHealth. They discuss the journey of the children’s health service line at MaineHealth, the major areas of focus on the annual Balanced Scorecard, and how they envision children’s health car...
2024-05-0924 minThe MaineHealth Podcast
The MaineHealth PodcastAOD May 1, 2024 with Terri CannanAndy's Open Door Recording Wednesday, May 1, 2024 Guest: Terri Cannan, CMCO Today on Open Door, Andy focused on the MaineHealth rebrand and how a unified identity supports our vision and Patient-Centered value. Joining Andy in the conversation was Chief Marketing and Communications Officer Terri Cannan. Andy and Terri discussed what’s changing (and what is not), why the rebrand is being done in stages and how MaineHealth is encouraging care team members to rebrand in a sustainable way.  
2024-05-0141 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 43: Protecting Our WorkforceWorking Together with COO Kelly Elkins, episode 43 Protecting Our Workforce Guest: Randy Stephan Reducing incidences related to workplace violence is a top priority for MaineHealth – so much so that we altered one of our strategies on our balanced scorecard to reflect our commitment to doing so, creating intentional focus, leadership, structure and support of this work. This includes establishing the first system-level leader for security at MaineHealth. In the latest episode, Randy Stephan, Vice President of Security Services, joins Kelly for a discussion about our system philosophy to safety and security in the he...
2024-04-2619 minThe MaineHealth Podcast
The MaineHealth PodcastAOD April 17, 2024 - Pre-recorded Eggs & Issues EventAndy's Open Door Recording Wednesday, April 17, 2024 Eggs & Issues Event with Portland Chamber of Commerce In a recent presentation to regional business leaders, CEO Andy Mueller, MD, shared a compelling story about his path to MaineHealth, insight into how our organization operates, the unique challenges we face, and how we are working together to overcome them. In today's episode, Andy introduces and shares this presentation. He discusses with pride MaineHealth’s reputation for quality and safety and the incredible talent and dedication of our care team. Andy also details the significant headwinds MaineHealth is fa...
2024-04-1757 minThe MaineHealth Podcast
The MaineHealth PodcastBACON - Episode 59: A Recipe for Reducing Length of StayBACON - Ep. 59: A Recipe for Reducing Length of Stay In less than a year, Southern Maine Health Care reduced length of stay by thirteen percent and saved the health system nearly four million dollars. MaineHealth Southern Region Associate Chief Medical Officer Michael Albaum, MD, led the effort and shares his “recipe” for success. BACON is the MaineHealth ACO’s monthly news and information podcast, hosted by Mike Clark, MD and Heather Ward, MD. Find previous episodes here on Podbean, or listen at our website.
2024-04-1126 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 41: Building a Just CultureWorking Together with COO Kelly Elkins, Episode 41 Building a Just Culture Guests: Alex Penney, RN and Mark Parker, MD In a world where mistakes are inevitable, how can organizations foster an environment where individuals feel safe to speak up, learn from failures, and strive for continuous improvement? This is the essence of Just Culture. From health care to aviation, from technology to finance, Just Culture transcends boundaries, shaping the ethos of high-performing teams and nurturing a culture of accountability and trust. In this episode, we embark on the journey of Just...
2024-03-2822 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 40: Legal 101Working Together with COO Kelly Elkins, Episode 40 Legal 101 Health care is not only a heavily regulated industry but due to the nature of our work, can also be an area of known and unknown risks and challenges. Health care law is essential for ensuring the quality and safety of medical care while protecting the rights and interests of all parties involved. As the health care industry continues to evolve, laws play a crucial role in addressing emerging challenges and trends. In this episode, MaineHealth General Counsel Beth Kelsch joins Kelly to discuss the scope...
2024-02-2918 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 39: Meet Britt CrewseWorking Together with COO Kelly Elkins, Episode 39 Meet Britt Crewse, Southern Region President In this episode, Kelly sits down with the new Southern Region President Britt Crewse. Britt joined MaineHealth in January and oversees Maine Medical Center and Southern Maine Health Care. He shares his background and journey to MaineHealth, focus areas in FY24 (including integration and beyond), and his philosophy on leadership and culture. 
2024-02-1618 minThe MaineHealth Podcast
The MaineHealth PodcastBACON - Episode 57: Palliative Care InsightsBACON - Episode 57: Palliative Care Insights In this episode, MaineHealth Medical Group Senior Director for Palliative Care Becca Hutchinson, MD, provides her unique and inspiring perspective on the role of palliative care in medicine today. Dr. Hutchinson recently helped to establish a stand-alone palliative care outpatient practice in Scarborough and is a leading advocate for increasing access to palliative care in northern New England. Brief ACO News (BACON) is the MaineHealth ACO’s monthly news and information podcast, hosted by Mike Clark, MD and Heather Ward, MD. Find previous episodes here on Podbean, or listen at ou...
2024-01-3123 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 38: Transforming How We OperateWorking Together with COO Kelly Elkins, Episode 38 Transforming How We Operate MaineHealth is on a transformational journey that began two years ago to ensure we have the structure, systems and processes in place to operate as a fully integrated health system and better serve our patients. But structure alone does not drive transformation. There is ongoing work across our organization to further optimize, enhance and accelerate this process.  In this episode, Vice President of Operations Transformation Celia Shaughnessy discusses how MaineHealth is transforming how we operate and the work of the team leading this effort.
2024-01-2616 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 37: Delivering Virtual CareWorking Together with COO Kelly Elkins, Episode 37 Delivering Virtual Care Utilizing virtual technology as a means to access advice, services and consumables has become mainstream in our society. At MaineHealth we, too, have provided offerings in the virtual and telehealth space, most notably during COVID to enhance our patients’ access to care. In this episode with MaineHealth Director of Telehealth Lizzy Mulcahy, we learn about the current and future state of how MaineHealth is delivering virtual care, including significant progress the Telehealth team has made in patient access, remote monitoring, e-consults, recruitment, and so mu...
2024-01-1114 minThe MaineHealth Podcast
The MaineHealth PodcastAOD January 3, 2024 with Mark Parker, MDAndy's Open Door Recording Wednesday, January 3, 2024 Guest: Mark Parker, MD Andy welcomed 2024 and began today's Open Door program with a topic that affects us all – “Just Culture” and its connection to our daily work at MaineHealth. Joining that discussion with Andy was Mark Parker, MD, MaineHealth Vice President and Associate Chief Quality Officer. Andy and Mark talked about the science, rigor and foundational principles of quality improvement, how we define Just Culture, and its connection to the way we engage with one another and live the value of respect. Listen to an in-depth discus...
2024-01-0439 minThe MaineHealth Podcast
The MaineHealth PodcastBACON - Episode 55: Improving Primary Care AccessBACON Episode 55: Memorial Hospital Improves Primary Care Access One of our most popular episodes of the last year featured an interview with Memorial Hospital’s Matt Dunn, DO, discussing his primary care team’s success in increasing patient access. We replay that interview this month, as access remains both a challenge and a priority. Memorial Hospital is located in North Conway, NH, and part of the MaineHealth network.  BACON is the MaineHealth ACO’s monthly news and information podcast, hosted by Mike Clark, MD and Heather Ward, MD. Find past episodes here on Podbean, or listen...
2023-12-2731 minThe MaineHealth Podcast
The MaineHealth PodcastAOD - December 20, 2023 with Katie HarrisAndy's Open Door Recording Wednesday, December 20, 2023 Guest: Katie Harris Andy opened the program with a timely question submitted to the Ask Andy mailbox about how hospital leaders advocate for issues that are important to MaineHealth. He and guest Katie Harris, Chief Government Affairs Officer, then dove right in to a dynamic and informative conversation about how MaineHealth ensures our voice is heard at the state and federal level. Katie explained how we decide as an organization whether to take a stand on an issue or legislation, and the unique perspective MaineHealth brings...
2023-12-2252 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 36: Compensation 101Working Together with Kelly Elkins, Episode 36 Compensation 101 It will likely come as no surprise that one of the most frequently asked questions leaders receive at MaineHealth is about compensation and the decision-making process behind it. In this latest episode, Tammy Broadhurst, MaineHealth Senior Director of Compensation, discusses the health system’s compensation philosophy and goals, the difference between market and merit, how compensation is evaluated and determined, and who is engaged in this important process.  Consider this a don’t-miss “Compensation 101” class in the foundational elements of MaineHealth’s compensation program.
2023-12-1415 minThe MaineHealth Podcast
The MaineHealth PodcastAOD - November 15, 2023 with Dora Anne Mills, MDAndy's Open Door Recording Wednesday, November 15, 2023 Guest: Dora Anne Mills, MD with Guest Host, Chris Thomson, MD Chief Medical and Transformation Officer Chris Thomson, MD hosted today's AOD program, with guest, Chief Health Improvement Officer Dora Anne Mills, MD. Their conversation focused on how much the world has changed since Dora's first appearance on AOD in 2021, including the critical role the Center for Health Improvement (CHI) played during the pandemic, and its continued vital role today.   Dora and Chris discussed the many ways this team supports MaineHealth’s mission and vision and...
2023-11-1744 minThe MaineHealth Podcast
The MaineHealth PodcastBACON - Episode 54: MHACO’s Care Variation Reduction StrategiesBACON - Episode 54: MHACO's Care Variation Reduction Strategies The reduction of unwarranted care variation has the potential to improve quality while reducing cost of care, which aligns perfectly with the principles of value-based care championed by the ACO. Join us as we explore MHACO’s dedicated focus on end-of-life care and transitions of care in our conversation with Carl DeMars, MD, chair of the MHACO board and VP for physician and APP services for MaineHealth’s Coastal Region. Previous episodes of BACON, along with transcripts and bonus content, can be found on the MaineHealth ACO’s websi...
2023-11-0613 minThe MaineHealth Podcast
The MaineHealth PodcastAOD - November 1, 2023 with Omar Hasan, MD, MPHAndy's Open Door Recording Wednesday, November 1, 2023 Guest: Omar Hasan, MD, MPH Wednesday’s Andy’s Open Door program began on a somber note, with Andy reflecting that the world – and in particular, our Maine and New Hampshire communities – has changed following last week’s tragedy in Lewiston. He expressed gratitude to our colleagues at Central Maine Medical Center and St. Mary’s, who provided care to those who needed it, and noted how inspiring it was to see our MaineHealth care team stepping up to serve in so many different ways, and our emergency rooms prepared and...
2023-11-0256 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 33: What is Revenue Cycle Management?Working Together with COO Kelly Elkins, Episode 33 What is Revenue Cycle Management? You likely understand that how MaineHealth is paid and what MaineHealth is paid for delivery of health care services is extremely important to our sustainability as an organization. But how that revenue is managed may be something you are less familiar with. In this episode Kelly speaks with Paul Chausse, Vice President of Revenue Cycle Management (RCM), about the continuum of services the RCM program provides for MaineHealth, and the goals, benefits and challenges they address.
2023-11-0216 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 32: The Silent ThreatWorking Together with COO Kelly Elkins, Episode 32 The Silent Threat Cyber-attacks are as prevalent as ever, shutting down or crippling organizations across the globe. The healthcare industry and others – including MaineHealth – felt the residual impact of a cyber-attack last year when Kronos, a leading payroll system, was attacked. This attack alone cost our organization significant dollars and resource time and caused care team member frustration. How do these attacks happen and what can we do to prevent this Silent Threat from impacting us at MaineHealth?  In this episode Kelly speaks with Chief Information Security Offic...
2023-10-1919 minThe MaineHealth Podcast
The MaineHealth PodcastBACON - Episode 53: Recently Released Performance ResultsBACON Episode 53:  MHACO's Recently Released Performance Results In our latest episode, program manager Emily Levi shares the latest performance results of MaineHealth ACO participants in the MIPS program and MSSP, and the financial implications for MHACO participants.   BACON is the MaineHealth ACO’s monthly news and information podcast, hosted by Mike Clark, MD and Heather Ward, MD.  Previous episodes of BACON, along with transcripts and bonus content, can be found on the MaineHealth ACO’s website.
2023-10-1216 minThe MaineHealth Podcast
The MaineHealth PodcastWTKE - Episode 29: Unpacking Medical EducationWorking Together with COO Kelly Elkins, Episode 29 Unpacking Medical Education When you hear the words “medical education,” what immediately comes to mind? For many at MaineHealth one may think about the Maine Track Program or the numerous residencies that have trained thousands of physicians at Maine Medical Center over the years. But medical education is so much more than that.    In this episode, Kelly is joined by Linda Chaudron, Vice President of Medical Education for MMC Academic Affairs, to unpack the role and scope of medical education at MaineHealth, including how we are engaging learne...
2023-09-0718 minThe MaineHealth Podcast
The MaineHealth PodcastAOD - September 6, 2023 with Elisabeth Erekson, MDAndy's Open Door Wednesday, September 6, 2023 Recording Guest: Elisabeth Erekson Andy introduced Maine Medical Center Chair of Obstetrics and Gynecology Dr. Liz Erekson for a dynamic and wide-ranging discussion focused on women’s health.  Their conversation spanned from Liz’s journey to MaineHealth (which began with her arrival just 14 days prior to COVID) to the many facets of women’s healthcare at MaineHealth – the residency program, statistics and impacts of our OB/GYN care, workforce challenges, the new upcoming Progeny benefit, and so much more.
2023-09-0753 minThe MaineHealth Podcast
The MaineHealth PodcastBACON - Episode 52: Introducing MHACO’s 2022 Annual ReportBACON Episode 52: Introducing MHACO’s 2022 Annual Report MHACO’s President Jen Moore introduces the organization’s recently released 2022 Annual Report, which highlights how ACO participants improved quality, reduced over-utilization, and generated substantial value-based care revenue through collaborative efforts among providers, care teams, administrators, and payer partners. BACON is the MaineHealth ACO’s monthly news and information podcast, hosted by Mike Clark, MD and Heather Ward, MD.  Previous episodes of BACON, along with transcripts and bonus content, can be found on the MaineHealth ACO’s website.
2023-09-0116 minBACON from the MaineHealth ACO
BACON from the MaineHealth ACOHealth Equity and Cultural CompetenceRyan Polly, MaineHealth’s VP for Diversity, Equity and Inclusion, joins Heather to explore aspects of health equity and the results of a cross-cultural competency assessment completed by hundreds of MaineHealth providers.
2023-06-0115 minBACON from the MaineHealth ACO
BACON from the MaineHealth ACOReducing Unwarranted Care VariationReducing care variation is a strategic goal for both the MaineHealth ACO and the MaineHealth system during FY24 and beyond. The ACO’s chief operating officer, Shannon Banks, joins us to introduce initiatives that the ACO board has approved for addressing unwarranted variation in end-of-life care and transitions of care.
2023-05-0112 minBACON from the MaineHealth ACO
BACON from the MaineHealth ACOProvider Wellness & Great ACO PerformanceMaineHealth ACO President Jennifer Moore shares the latest quality and financial results from the ACO’s participation in the Medicare Shared Savings Program (MSSP) and the Merit-based Incentive Payment System (MIPS). Plus, the MaineHealth Medical Group’s new chief wellness officer, Christine Hein, MD, on current and future efforts to address provider wellness and burnout.
2022-11-0120 minBACON from the MaineHealth ACO
BACON from the MaineHealth ACONew AWV Tools & Childhood Obesity PreventionRob Chamberlin, MD, the CMO of the MaineHealth ACO, introduces new tools available to MaineHealth providers and practices to help plan and complete Medicare annual wellness visits. Plus, Carrie Gordon, MD, updates us on the Let’s Go childhood obesity prevention program.
2022-08-0116 minBACON from the MaineHealth ACO
BACON from the MaineHealth ACOMHACO Annual Report & Access to CareMaineHealth ACO President Jen Moore provides highlights from the organization’s recently released annual report, showing strong performance in 2021. Plus, Carol Zechman, Kimberly Beaudoin and Kate Herrick join Julie and Mike to celebrate 20 years of MaineHealth Access to Care’s service to Maine’s most vulnerable populations.
2022-05-0216 minBACON from the MaineHealth ACO
BACON from the MaineHealth ACONew MaineHealth CEO Andy MuellerNew MaineHealth CEO Andy Mueller, MD, shares his first impressions of the organization and his priorities going forward. Plus, Peggy Pennoyer, MD, and Don Endrizzi, MD, reflect on their experiences as volunteer COVID vaccinators.
2021-07-0118 minBACON from the MaineHealth ACO
BACON from the MaineHealth ACOInnovation Grant WinnersWe announce the projects that won innovation grants from the MaineHealth ACO this year and take a close look at one of them, an effort led by Maine Medical Partners dermatologist Elizabeth Seiverling, MD, to train and engage primary care providers in early detection of skin cancers.
2020-09-0108 minBACON from the MaineHealth ACO
BACON from the MaineHealth ACOFinding Community Resources & Curbside VaccinationMaineHealth introduces a new searchable database of local socio-economic assistance programs and a LincolnHealth pediatric practice quickly stands up a curbside vaccination program during the pandemic.
2020-08-1113 minBACON from the MaineHealth ACO
BACON from the MaineHealth ACOResuming In-Person CareJoin us to explore how MaineHealth plans to resume in-person care for non-COVID patients with time-sensitive conditions, learn about a new resiliency-building Project ECHO session for providers and hear about new “coding cards” to help specialists increase the precision of their clinical documentation. Guests: Cheryl Liechty, MD; Steve DiGiovanni, MD; Stacey Ouellette; Joel Wirth, MD; Eiren Menhennitt. We’d love your suggestions for news stories and provider profiles. Email us at bacon@mmc.org.
2020-05-1122 minBACON from the MaineHealth ACO
BACON from the MaineHealth ACOPatient Experience & Choosing SNFsRecently, the media picked up on a report issued by HealthGrades and MGMA that ranked Maine doctors last in a “patient sentiment” survey. Mike and Julie discuss this finding and other aspects of patient experience with Omar Hasan, MD, MaineHealth’s chief quality and safety officer. Also, Heidi Wierman, MD, introduces the 2020 Skilled Nursing Facility Index, a tool from the ACO to help providers, discharge planners, families and patients identify the most appropriate SNF for post-discharge care. We’d love your suggestions for news stories and provider profiles. Email us at bacon@mmc.org.
2020-03-0119 minBACON from the MaineHealth ACO
BACON from the MaineHealth ACOBig Changes at the TopIn this special episode, Mike and Julie interview the incoming and outgoing presidents of the ACO. Plus, Kristen Silvia, MD, updates us on MaineHealth’s integrated medication assisted treatment (iMAT) program for patients with opioid use disorder. We’d love your suggestions for news stories and provider profiles. Email us at bacon@mmc.org.
2020-02-0117 minBACON from the MaineHealth ACO
BACON from the MaineHealth ACOHow We Did in 2019The MaineHealth Accountable Care Organization works with providers to improve the quality and lower the cost of care. So, what kind of success did providers and the ACO see in 2019? Julie and Mike discuss. Also, Amanda Powell, MD applies shared decision making to increasing colorectal cancer screening among diverse patients and Sarah Shepherd, MD compares her roles as ED clinician and improv actor. Hey! We want your suggestions for news stories and provider profiles. Email us at bacon@mmc.org.
2020-01-0217 minThe MaineHealth Podcast
The MaineHealth PodcastEp-1 Diabetes PreventionDuration: 00:20:36 Do you know if you’re at risk of having Prediabetes? How should PCPs approach a patient who is at risk? Find out in the inaugural episode of the MaineHealth podcast. Our host talks with Dr. Christina Holt, a primary care physician in Family Medicine, and a champion of diabetes prevention. We also hear from Barbara LaVallee, a health coach with the National Diabetes Prevention Program (NDPP) about this program for people who have prediabetes, and Andy Paul, a recent participant in the program. Physicians and patients alike will learn about prediabetes in this podcast. Sponsored by...
2018-06-0820 min