Shows
Compassion & Courage: Conversations in HealthcareThe Journey from Patient to Advocate with Trisha Choi, MA, CPXPIn this episode of Compassion & Courage, Marcus Engel speaks with Trisha Choi about her journey from being a patient to a healthcare professional, emphasizing the importance of compassion in patient care. They discuss personal experiences of kindness, innovative self-care practices at conferences, leadership lessons, and the significance of forgiveness and recovery in personal and professional growth.Resources for you: More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/Connect with Trisha on LinkedIn: https://www.linkedin.com/in...
2025-09-2241 minCompassion & Courage: Conversations in HealthcareFinding Joy in Long-Term Care – Erin Hart and Peter Murphy LewisIn this episode of Compassion & Courage, Marcus Engel engages with guests Erin Hart and Peter Murphy Lewis to discuss the vital role of caregivers in long-term care settings and some of the creative work in healthcare. They explore the often-overlooked stories of compassion, joy, and community within these facilities, highlighting the importance of caregiver relationships with residents. Listeners are encouraged to explore resources for entering the long-term care field and to appreciate the meaningful work being done by caregivers across the country to support our elders. Resources for you: More communication tips and resources fo...
2025-08-2531 minCompassion & Courage: Conversations in HealthcareHumility, Compassion, and Understanding in Healthcare with Beth CavenaughIn this episode of Compassion & Courage, Marcus Engel speaks with Beth Cavenaugh, a longtime hospice nurse, about her journey into nursing, the importance of compassionate communication, and the role of narrative medicine in healthcare. They discuss the challenges of end-of-life care, the significance of hospice support, and how to navigate difficult conversations with patients and families. Beth shares personal stories that highlight the power of being present for patients and the emotional impact of caregiving. The conversation emphasizes the need for humility, compassion, and understanding in healthcare.Resources for you: More communication tips and resources for h...
2025-07-2831 minCompassion & Courage: Conversations in HealthcareLife is Too Short – With James Pinkston Jr., RN/NREMTPIn this episode of Compassion & Courage: Conversations in Healthcare, Marcus Engel speaks with James Pinkston Jr., RN/NREMTP, about the importance of presence in caregiving, and the journey into healthcare leadership. They discuss the significance of community support and the need for resilience in the face of traumatic experiences for both the caregiver and patient.Resources for you: More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/ Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/ Learn more about Marcus’ Books: https://marcusengel.com/store/ Subscribe to our podcast throug...
2025-06-3031 minCompassion & Courage: Conversations in HealthcareThe Heart of Nursing – With Hannah Fowler, RNIn this episode of Compassion and Courage, host Marcus Engel speaks with nurse Hannah Fowler about her journey into nursing, the realities of bedside care, and the importance of compassion in healthcare. Hannah shares her personal experiences as a patient and how they shaped her approach to nursing. She discusses her work in pediatric nursing, the challenges and joys of caring for children, and her involvement with Victory Junction, a camp for kids with chronic illnesses. The conversation emphasizes the significance of building relationships with patients and their families, and the profound impact of compassionate care.
2025-06-0226 minCompassion & Courage: Conversations in HealthcareThe Stethoscope SurpriseIn this episode of Compassion and Courage, Marcus Engel talks about the release of his book The Other End of the Stethoscope on Audible! He shares this big announcement and the innovative use of AI for voice cloning, which allowed him to create an audiobook without the extensive time commitment typically required for someone with a visual impairment. Get your copy today! Resources for you:More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Learn more about Marcus’ Books: https://marcusengel.com/store/Learn more about Marcus’ Audib...
2025-04-2106 minCompassion & Courage: Conversations in HealthcareMeet Them Where They Are – Rachel Phelps, DNP, MSN, RN, CNEcl, CHSEIn this episode of Compassion and Courage, Marcus Engel speaks with Rachel Phelps, DNP, about her journey in nursing, the importance of compassionate communication, and the role of mentorship in healthcare. They discuss the integration of technology in nursing education, personal stories that shape their perspectives, and the significance of giving back to the community. Rachel shares her experiences as a nursing educator and the impact of her adopted son on her life, emphasizing the need for empathy and understanding in patient care. Key Moments00:00 – Introductions01:20 – Getting to know Rachel Phelps.06:00 – Rachels path through healthc...
2025-04-0728 minCompassion & Courage: Conversations in HealthcareFarewells and New Beginnings162 – Farewells and New Beginnings On this episode of Compassion & Courage, Marcus and The Hotness share the emotional announcement about the Engel pack. At the beginning of January, Marcus and The Hotness began the journey of transitioning from James to his newest seeing-eye dog, Winter! They discuss the challenges and joys of this change, including the training process, bonding with Winter, and Winter’s first public appearance. This episode highlights the importance of compassionate communication and resilience in navigating life changes, especially in the context of service animals and growing families. Resour...
2025-02-2424 minCompassion & Courage: Conversations in HealthcareNavigating Mental Health – Angie OsbornIn today’s episode of Compassion & Courage, Marcus Engel speaks with Angie Osborn, a psychiatric mental health nurse practitioner, discussing her journey in mental health, the importance of compassionate communication, and the need for integrated care. They explore the impact of mentorship, the stigma surrounding mental health, and the significance of active listening in supporting others. Angie shares her insights on managing emotional triggers and emphasizes the importance of kindness and understanding in healthcare and personal relationships. Key Moments00:00 – Introductions00:45 – Angie's Journey in Mental Health03:05 – Mentorship and Leadership in Healthcare05:10 – The Importance of Compassion and Grace09:12 – Witnessing Co...
2025-02-1036 minCompassion & Courage: Conversations in HealthcareHow to Cultivate Compassion (REPOST)Marcus Tells the Story of Jennifer and “I’m Here.” He shares the three ways that are best able to help cultivate more compassion and be more present. Marcus gives two definitions for compassion and challenges us to try practicing non-judgement, especially with ourselves. If you’ve ever been touched by the story of Marcus and Jennifer in the emergency room, this episode is a must listen. Key Topics:00:19 - Welcome and background. Marcus talks about his story and what has brought him to this point, this podcast. 04:43 - All I remember from that night... was J...
2025-01-2719 minCompassion & Courage: Conversations in HealthcareThe Power of Advocacy in Healthcare – Rachel Spalding, DNP, RN, NEA-BCIn today’s episode of Compassion & Courage, Marcus Engel speaks with Dr. Rachel Spalding, a nurse executive and consultant, about her journey in nursing, the importance of compassionate care, and the role of advocacy in healthcare. Rachel shares her experiences transitioning from bedside nursing to leadership, the impact of mentorship, and the significance of professional organizations in empowering nurses. We discuss the evolving role of virtual nursing and its impact on patient care, emphasizing the importance of communication and collaboration between virtual and bedside nurses. Key Moments00:00 - Introductions01:05 - Rachel's Journey into Nursing05:24 - Transitioning from...
2025-01-1347 minCompassion & Courage: Conversations in HealthcareThe Power of Vulnerability in Nursing – Nikki Helms DNP, MBA, RN, CCRN-KIn today’s episode of Compassion & Courage, Marcus Engel speaks with Nikki Helms DNP, MBA, RN, CCRN-K, a dedicated nurse and patient experience leader. They discuss Nikki's journey into nursing, the importance of compassionate care, and the impact of personal experiences on her career. The conversation delves into leadership in healthcare, the significance of vulnerability and trust for leaders. Nikki emphasizes the need for kindness and human connection in healthcare, sharing her insights on building relationships and fostering a supportive environment for both patients and staff. Hope you enjoy this wonderful look at leadership and building a culture of ca...
2024-12-1628 minCompassion & Courage: Conversations in HealthcareLeadership Lessons from a Lifelong Nurse - Laurie SmithIn today’s episode of Compassion & Courage, Marcus Engel and Laurie Smith talk about Laurie’s journey in healthcare, her inspirations, and the importance of leadership and belonging in teams. They discuss Laurie's experiences as a nurse, her transition into leadership roles, and the impact of coaching on team dynamics. The conversation also touches on the significance of the Magnet designation in healthcare and the value of emotional intelligence in fostering a culture of belonging. Laurie shares her insights on feedback, personal growth, and the importance of diversity in teams, concluding with her thoughts on leadership and connection. Come list...
2024-11-1826 minCompassion & Courage: Conversations in HealthcareTrusting Your Gut in Nursing – Jenn Johnson, RNIn today’s episode of Compassion & Courage, Marcus Engel speaks with Jenn Johnson, RN, about the importance of compassionate communication in nursing. Jenn highlights the significance of nursing intuition, and how it can positively impact patient care and outcomes. The conversation also touches on the challenges of burnout in nursing and the importance of peer support. Come listen in as today’s episode hits on many topics around both these expert’s work and life passion. Jenn's upcoming book, 'Nursing Intuition,' aims to provide insights and science behind the intuitive skills nurses develop over time.
2024-10-2136 min
301 PodcastFrom Fashion to Freelance: Alexis Mera Damen's Journey to a 6-Figure Freelance Writing BusinessIn this episode, Marcus Engel sits down with Alexis Mera Damen, an entrepreneur, copywriter, and e-commerce specialist. Alexis shares her transformative journey from working in a small sleepwear store in New York to founding her own fashion label and eventually transitioning into a thriving 6-figure freelance writing business.
As the founder of Hustle Global magazine, Alexis delves into the highs and lows of her entrepreneurial path and how she built a successful career by leveraging her skills in content writing and e-commerce.
Episode Highlights:
Career Beginnings: Alexis talks about her early days at the...
2024-08-1535 minCompassion & Courage: Conversations in HealthcareFuture of Patient Centered Care with Dr. Carolyn WardIn today’s episode of Compassion & Courage, Marcus invites Dr. Carolyn Ward to talk about the future of the healthcare information and patient centered care. Come listen to Dr. Ward highlight the importance of the human touch in healthcare and how people are irreplaceable in care giving and being present. Don’t forget to be present and just because you are in the room doesn’t mean you are present. Key Moments:00:00 – Introduction00:44 – Dr. Carolyn Ward talks a little about herself and her career path02:39 – Marcus asks what Particle Health is and what Dr. Ward is activ...
2024-07-2935 min301 PodcastAdi Singh - Turning Passion Into A ProfessionWelcome to another exciting episode of the 301 Podcast! In this episode, our host Marcus Engel sits down with the incredibly talented Adi Singh. Adi is a YouTuber, videographer, travel vlogger, and course creator who has captivated audiences with his cinematic shots and engaging storytelling.
We explore Adi's journey from an engineering student to a full-time content creator, offering valuable insights and practical advice for aspiring videographers and travel vloggers. Adi shares his unique approach to making everyday situations look cinematic, the importance of storytelling in videos, and how he balances filming with enjoying his travels.
Key...
2024-07-1144 min301 PodcastPaul Snijder - The Courage to Dream BigIn this episode of the 301 Podcast, host Marcus Engel interviews the multi-talented Paul Snijder, a creative, video editor, NFT artist, and entrepreneur. Paul shares insights into his journey, from working with big brands like JBL and G-Star to his latest venture, Cloud Citadel, a unique social media platform focused on community building.
Join Marcus and Paul as they discuss Paul's career evolution, his experience working with Don Diablo on a groundbreaking NFT project, and the challenges of balancing multiple projects while maintaining mental well-being. Discover the motivation behind Paul's decision to pursue his passion project, Cloud Citadel...
2024-06-2059 minCompassion & Courage: Conversations in HealthcareImproving Patient Experience - Bill DohertyIn this episode, Marcus is joined by Bill Doherty, the founder of International Conference Development (IDC), which helps organize impactful conferences for healthcare professionals.Highlighting how being a caregiver to his mother made him realize the healthcare system needs to improve, Bill outlines his mission to transform the patient experience by delivering impactful conferences. He also discusses how he is making an impact with ICD by exploring topics such as patient experience, physician suicide, healthcare equity, and hospital at home.Bill also shares the importance of fostering collaboration amongst coworkers and peers and announces the dates of...
2024-06-0326 minCompassion & Courage: Conversations in HealthcareCelebrating National Nurses Week - Heather Schimmers, MBA, BSN, RNIn celebration of National Nurses Week, Marcus is joined by Heather Schimmers who shares the launch of Emplify Health, insights into her career as a nurse, and role as a leader. Todays topics include; what brought Heather into nursing, her leadership style, and a spotlight on those who have helped her along the way. Join us in celebrating nurse leaders and making an impact at all levels. Key Moments:00:00 – Introductions01:47 – Heather Schimmers announces their bigger merger and launch of the new system, Emplify Health.03:05 – Heather talks about her daily role and what got her into th...
2024-05-0642 min301 PodcastErica Isotta Surace - How I Turn Every Adversity into ActionIn this inspiring episode of the 301 Podcast, host Marcus Engel sits down with the multifaceted Erica Isotta Surace, a TEDx speaker, author, startup founder, and community builder. There are not many days that you talk to such an inspiring person like Erica. I have never met anyone who has the ability to turn every hardship and every challenge into an opportunity to grow or make an impact.
Erica discusses the importance of community, her approach to entrepreneurship, and the lessons she's learned from founding her own companies. She also delves into her experiences with corporate c...
2024-04-1853 min301 PodcastEva Glasbeek - Don't Be Afraid to Be YouJoin us in this inspiring episode of the 301 Podcast as our host, Marcus Engel, sits down with the multi-talented Eva Glasbeek, a creative freelance filmmaker and photographer. In this conversation we explore what creativity is, what it takes to make it as a filmmaker and photographer, and the journey of teaching the next generation of freelance videographers.
Eva shares her personal experiences, from her early days experimenting with a camcorder to becoming a successful entrepreneur in the creative industry. Get a glimpse into her online academy that empowers others to make a living from their c...
2024-03-2646 min301 PodcastIlya Kneppelhout - The 100 Million People Offline clubIn this inspiring episode of the 301 Podcast, host Marcus Engel sits down with Ilya Kneppelhout, an entrepreneur who's on a mission to help people disconnect from their digital lives and reconnect with the world around them. From his days as an almost tennis professional to his entrepreneurial journey, Ilya shares his story of transitioning from the hustle culture to founding the Offline Club, a movement encouraging people to embrace an offline lifestyle.
🎾 About Ilya Kneppelhout:
Ilya is an entrepreneur with a creative spirit and a background in tennis. His latest venture, the Offline Club...
2024-03-2138 minCompassion & Courage: Conversations in HealthcareExperiences in Critical Care and Oncology with Sarah Grenon and Carrie HillIn this episode, Marcus is joined by nurses and educators Sarah Grenon, DNP, RN and Carrie Hill, PhD, RN, CNE, CPN to discuss how they used one of Marcus' books to incorporate teaching, compassion, and kindness into students' education during the COVID-19 pandemic. They explain how the book humbled students and highlighted the most important aspects of healthcare.Carrie and Sarah also share their personal experiences with end-of-life care, ways to handle compassion fatigue and burnout, and the importance of inviting family members to participate and provide their opinions on their loved one's care. They also discuss...
2024-03-1134 minCompassion & Courage: Conversations in HealthcareMarcus Meets Jenny - Behind the ScenesJoin us for a very special anniversary! It has been, a short, 11 years since I have been reintroduced with THE Jenny. She is the inspiration for the I’m Here Movement and my book I’m Here: Compassionate Communication in Patient Care. Come listen for some background and behind the scenes stories about the entire Jenny story! Resources for you:Watch the Marcus Meets Jenny video here: https://youtu.be/mREhUJVoy9I?si=NZojCarMQgOJkSCKLearn more about the I’m Here Movement: https://marcusengel.com/im-here-movement/More communication tips and resources for how to culti...
2024-01-2923 minCompassion & Courage: Conversations in HealthcareMaking a Ruckus in Healthcare with Denise Wiseman, PhD, MBA, CPXPIn this episode of Compassion & Courage, Marcus interviews Denise Wiseman, PhD, MBA, CPXP, who explains her transition into patient experience through inspiration from Quint Studer's book ‘Hardwiring Excellence’ and her own negative experience as a patient. Denise also shares what it means to make a ruckus in healthcare and how working in the field of patient experience for over a decade presented gaps in patient experience progression.With 25 years of experience in the healthcare industry, listen to find out how the COVID-19 pandemic allowed Denise to redefine her career, the importance of network weaving, and discover how to d...
2024-01-1532 minCompassion & Courage: Conversations in HealthcareDr. Jan Carney and Public HealthIn today’s episode, Marcus is joined by Dr. Jan Carney, who has spent most of her career in public health and preventive medicine. With a particular interest in rural health, listen as Dr. Carney shares her ideas of how we can potentially socially engineer populations towards improved health and health equity. She also discusses how access to health and social services for people in rural communities can be very challenging, the COVID-19 pandemic and its impact, and the consequences of social isolation. She also talks about her anti-smoking campaign, how she helped to expand access to he...
2023-12-1132 minCompassion & Courage: Conversations in HealthcareJeremy Zoch and Life Lived WellToday’s guest is Jeremy Zoch, as an executive in the health sector for many years who has gone on to new endeavors, listen as he discusses his new book Life Lived Well, which contains a collection of life-changing stories and expert insights.Jeremy also discusses common misconceptions about hospital leadership, ways to ensure patients receive the best care, and his experiences leading a large organization during the COVID-19 pandemic. Sharing tips on how to strike a work-life balance, especially during the holidays, he shares his insights on how he wants to feel going into the new ye...
2023-11-2734 minCompassion & Courage: Conversations in HealthcareDr. Caroline Mallory on Making a DifferenceIn today’s episode, Marcus is joined by Dr. Caroline Mallory. Helping to train the nurses of tomorrow, Dr. Mallory is a nurse and educator with a passion for bringing innovation to nursing leadership.Today we talk about how interventional work can help protect people against illnesses and generate research, how she feels inspired and empowered in nursing, and the importance of working with patients, their families, and larger communities. Highlighting how spreading kindness and gratitude can help us accomplish anything of importance, she also shares her love of Mustang Sally by Wilson Pickett and the turkey vu...
2023-11-0627 minCompassion & Courage: Conversations in HealthcareStephanie Johnson – Navigating Healthcare with CompassionHealthcare is more complex than ever and sometimes all it takes is someone there to talk you through the next steps. In today’s episode of Compassion & Courage: Conversations in Healthcare, Marcus Engel interviews Stephanie Johnson, a Nurse Navigator for Ascension in Nashville, TN. Come listen to this wonderful conversation about how to practice compassion as a career and be inspired to bring it into your own job! Key Moments:00:00 – Introductions02:00 – Stephanie talks about how she got into nursing and specifically her role as a Nurse Navigator.10:00 – Marcus and Stephanie talk about the advoc...
2023-10-0926 minCompassion & Courage: Conversations in HealthcareRichard Corder and The Patient ExperienceThe patient experience is of utmost importance across healthcare, and sometimes looking to other industries can provide a new solution to an old challenge. Today’s guest Richard Corder is at the forefront of everything occurring in the world of patient experience.We discuss what healthcare organizations can do to help create cultures and environments where employees thrive, and patients heal and how compassionate interaction can inspire change and reinvent healthcare organizations.Richard shares what he thinks healthcare organizations should consider in order to help create better environments, how high reliability is compassion, especially in a healthcare se...
2023-09-2534 minCompassion & Courage: Conversations in HealthcareCelebrating NPD Week with Naomi Fox & Stephanie ZidekIn celebration of Nursing Professional Development (NPD) Week, in today’s episode we welcome, Naomi Fox and Stephanie Zidek. Showcasing NPD practice in different sectors and industries by highlighting key developments within patient care, Naomi and Stephanie analyze information gathered through environmental scanning and discuss NPD implications. Listen as they discuss the impact of COVID-19 and pay homage to unsung practitioners, while Marcus shares his guidance on how practitioners can incorporate narrative principles into daily duties and tackle burnout with a sunshine folder. If you are a nurse in the world of education and professional development, listen today!
2023-09-1133 minCompassion & Courage: Conversations in HealthcareSusan Farren and First Responders ResiliencyIn today’s episode, Marcus is joined by Susan Farren. After being diagnosed with cancer in 2016, Susan discovered shocking research that revealed how a career as a first responder can cause physical, emotional, and mental impacts.Susan explains the origin story of First Responders Resiliency, Inc., a program designed to train first responders how to save themselves, not just others, and how she is fighting to improve the lives of first responders and their families.Susan also discusses her vision to build a wellness center for first responders to provide the techniques, assistance, and support that they ne...
2023-09-0443 minCompassion & Courage: Conversations in HealthcareEric Wickstrom on the Revolution of Audio DescriptionToday’s episode is all about audio description, an accessibility feature that allows you to enjoy a movie or TV show without visuals. With a career in audio production, Eric Wickstrom shares what he enjoys most about making TV and film accessible to everyone.Eric discusses his time at IDC and his experience creating audio descriptions for hit shows like Game of Thrones, The Last Dance, and The Queen’s Gambit. We also talk about the challenges describers face when describing for a blind audience and what it is like to work with blind describers. We wrap up t...
2023-08-2843 minCompassion & Courage: Conversations in HealthcareHow to Write a MemoirIf you have ever wanted to write a book, this is your sign… DO IT! In this episode of Compassion & Courage, Marcus and The Hotness talk about writing and editing Marcus’ first book, After This: An Inspirational Journey for all the Wrong Reasons. The two talk about the early days of Marcus’ career as a writer and beginnings of Narrative Nursing.Resources for you:More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Learn more about Marcus’ Books: https://marcusengel.com/store/Connect with Marcus on LinkedIn: https://www.linkedin...
2023-08-1421 minCompassion & Courage: Conversations in HealthcareDonna Wright – Compassionate LeadershipIn today’s episode, Donna Wright joins Marcus to discuss compassion in healthcare and cover various topics, from workplace culture and relating to patient experience to the science behind nursing and leadership development.Donna shares how her nursing journey began and how sociology and compassion are linked. We also discuss her belief that nurses are scientists of human response and how nursing can extend beyond the compassion shown at the bedside.She discusses her transition from the day-to-day practice setting to supporting health organizations around the globe, the importance of rediscovering and reconnecting with our original motivations to...
2023-08-0729 minCompassion & Courage: Conversations in HealthcareJohn Vollertsen – Compassionate Friendship During Crisis: A ConversationMarcus is joined in the studio by his longtime friend, John Vollertsen. Listen as the two discuss what it was like to be with Marcus during his recovery and learn how John rescued Marc. This is a touching and funny look into one of Marcus’ longest friendships and learn how you can be a compassionate friend to another in crisis and loss.Resources for you: More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/Learn more about Marcus’ Books...
2023-07-1737 minCompassion & Courage: Conversations in HealthcareAndrew Cowart-Oberle, PhD(c), MHA and the Trauma Survivors NetworkToday’s guest is Andrew Cowart-Oberle who shares his extraordinary story of how he was mauled by chimpanzees and nearly lost his life. In his mission to reduce the prevalence of post-traumatic stress and mental health conditions that arise after trauma, Andrew shares how he created the Trauma Survivors Network, a holistic program that aims to give patients the resources necessary for a successful recovery. Alongside his story of survival, we also discuss marathon running, the compassion of the healthcare workers who fought for Andrew to receive groundbreaking reconstructive surgeries, re-stabilizing identity after trauma and much more....
2023-07-1054 minCompassion & Courage: Conversations in HealthcareJoe Mull, CSP, M.Ed - Employalty: The Book that Recalibrates the WorkplaceMarcus is joined by Joe Mull, CSP, to break down what employers need to do to create employee loyalty. Joe shares the three factors that must be in place for a thriving staff. In a twist, Marcus starts off the episode sharing a story of Joe’s compassion and the specific words he said to Marcus in a crisis. The two talk about the people behind the terms “staff” and “work force” to show how employers can create more humane working conditions. Hint: this goes across industries. If you’ve ever thought about quitting a job, Joe understands and shows how th...
2023-05-2936 minCompassion & Courage: Conversations in HealthcareNate Regier, PhD - Compassionate AccountabilityWhat is compassionate accountability? How can it help individuals and organizations? Join Marcus as he hosts Dr. Nate Regier, Ph.D. and the host of On Compassion with Dr. Nate as the two talk pacifism and a challenge of non-violence and what it takes to create a compassionate culture in an organization. Dr. Nate tells a grim tale of being with a trauma survivor before EMS arrived and learn how these two strangers became brothers from other mothers. Key topics:00:00 – Introductions00:30 – Marcus introduces Nate Regier, PhD.01:43 – Marcus asks about Next Element Consulting and how...
2023-05-1537 minCompassion & Courage: Conversations in HealthcareThe Jennifer - The Words that Started a MovementYes, THE Jennifer! Hear about the experience of “”I’m Here” from her perspective, plus some incredible leadership advice and reflection on a lifetime of care. The two also talk about retirement of Garrett from Seeing Eye dog service and how compassionate moments can last a lifetime and make a world of difference. Key topics:00:00 – Introductions01:00 – Marcus introduces Jenny Detwiler.03:17 – Marcus asks Jenny, “Who were you 30 years ago?” and the two talk about that night at Barnes-Jewish Hospital 30 years ago. 10:00 – Jenny talks about her interactions with Marcus on the night he lost his sight.14:19 – Marc...
2023-05-0147 minCompassion & Courage: Conversations in HealthcareMJ Murray-Vachon - How to Navigate a River of CompassionWant help demystifying mental health and wellness? Join Marcus as he interviews MJ Murray-Vachon, a therapist and mental wellness expert, and learn how we can create more compassion by navigating our emotions. Learn the skills she’ taught to freshmen football players at one of the best programs in the country and, even more importantly, how you can apply these same perspectives in your own life. Want to hear MJ’s antidote when anyone feels like they’re NOT compassionate and then learn what EMDR stands for and who might benefit. (Hint: it’s anyone who wants to have a better l...
2023-04-1745 minCompassion & Courage: Conversations in HealthcareKeith Rafal, MD, MPH – Our Heart SpeaksIn this episode of Compassion & Courage, Marcus interviews Our Heart Speaks founder, Keith Rafal, MD. The two talk about extending compassion and building a community that can be mindful. Come join two experts in the field of compassion and listen to their own story of growth and how they are applying it patients and families. Key topics:00:00 – Introductions00:40 – Marcus Shares a quick story about his past with Physical Medicine Rehabilitation Specialist and Dr. Rafal talks about the history of the practice. 02:41 – Keith talks about his career path and personal history.05:41 – Marcus asks Keith if there was...
2023-04-0334 minCompassion & Courage: Conversations in HealthcareJennifer Krippner - How to Create Compassionate CommunitiesIn this episode, Marcus interviews Jennifer Krippner, the CXO of the Institute for Healthcare Excellence to learn:-How a premature birth led to a desire to give back to healthcare.-What docs, nurses and the rest of us can learn from the trainings Jennifer shares with physicians.-How being present is our first step towards compassion.Key topics:00:00 – Introductions00:50 – Marcus goes into a Jennifer Krippner’s background and asks how she got into healthcare.06:00 – Jennifer talks about some of the gaps in healthcare and how she got buy in from clinicians. 08:56 – Marcus asks...
2023-03-2728 minCompassion & Courage: Conversations in HealthcareThe Big Reveal – Introducing…Everyone welcome James to the C&C podcast family! Join Marcus and The Hotness in introducing James to the world and Team Marcus. In the episode Marcus talks about the James and the wonderful organization, The Seeing Eye, that has helped pair service dogs with people for almost 100 years. Come see James take the limelight and start his professional career!Watch this episode on YouTube: https://bit.ly/cc-video-JAMESResources for you:Learn more about the Seeing Eye: https://www.seeingeye.orgMore communication tips and resources for how to cultivate...
2023-03-2014 minCompassion & Courage: Conversations in HealthcareJoseph A. Caprini, MD - The Compassion of In-LawsListen in as Dr. Caprini shares how he helped invent a device that helped save Marcus’ life. Dr. Joseph Caprini, a vascular surgeon, shares how a disappointing military assignment spurred a career studying blood and vascular medicine. What’s it like to have something named after you? Tune in and find some inspirational stories of how being open can lead to more compassionate interactions.Key topics:00:00 – Introductions00:46 – Dr. Joe Caprini reflects on how Marcus’ speech, and experience, has affected his practice.04:30 – Marcus asks Joe about his motivation in joining healthcare and becoming a Doctor. 09:00 – Marcus and Joe...
2023-03-0632 minCompassion & Courage: Conversations in HealthcareNicole Rakowski - Compassionate Strangers in a Moment of CrisisMarcus welcomes Nicole Rakowski and how a hike nearly turned deadly and what Nicole saw while thinking she was dying. Find out how collaboration between strangers saved her life and what her experience teaches about patient experience. The two trauma survivors discuss pain and when to throw Maslow’s pyramid out the window. Before the two-talk patient experience in hospitals, they touch on Nicole’s other work, that of being a professional athlete and her passion for all things physiology and kinesiology to help people live their best lives. Don’t miss this special episode with two survivors and thrive...
2023-02-2037 minCompassion & Courage: Conversations in HealthcareLt Col Dru Aycock – Compassion Under GunfireIn this extremely heartfelt interview, Marcus has the honor of sharing time and stories with Lt Col Dru Aycock, RN, USAF. Want real stories of compassion during the heat of battle? Or, want to learn how to evacuate hospitals full of patients during a disaster? Of Course you do! Hear how a love of video games became a tool of distraction and compassion when being fired upon. Hear about Dru’s Master’s Degree and how it may end up saving your life some day. There’s a story about bagels that’s really not about bagels and it shares w...
2023-02-0644 minCompassion & Courage: Conversations in HealthcareMike Cummings, CPP - Why Compassionate Security MattersWhen we think about compassion in healthcare, you may not think of security officers in the same sense as nurses or docs but, you’d be wrong! Join Mike Cummings to hear about his decades in healthcare security, why he chose to change the name of his security department to represent greater compassion and how organizations can utilize compassion training with (literally) everyone who is patient facing. Plus, Mike shares an amazing story about an act of extreme humility and compassion to an employee who lost her job. Mike tells how simple language changes can help with non-escalation, rather th...
2023-01-2335 minCompassion & Courage: Conversations in HealthcareBrian Lee, CSP - Creating Patient Relationship ExpertsBrian Lee, Certified Speaking Professional and healthcare guru, sits down to talk about what is missing in American (and Canadian) healthcare. In this week’s personal and in-depth interview, Marcus and Brian spend some time reminiscing before they talk shop and how to nature compassionate healthcare communication. Brian shares an incredible act of compassion he felt from a wildly unlikely source. The two dig a bit into what the current state of healthcare looks like and what they think it will look like in the future.Key topics:00:00 – Introductions01:27 – Marcus mixes things up and shoots...
2023-01-0943 minCompassion & Courage: Conversations in HealthcareSven Gierlinger - Head to Toe Compassion: How Paralyzation Now Leads Patient ExperienceJoin Marcus in listening how an incredible patient experience leader, Sven Gierlinger, has transformed care to millions of patients in and around NYC. Sven shares how he uses his own patient story to orient healthcare professionals. Sven shares a store of his wife while he was in intensive care and some of the special moments of compassion show by his providers and caregivers. New rapid-fire questions and speculation on the landscape of patient experience. Key topics:00:00 – Introductions01:10 – Marcus jumps into the interview and asks about Northwell Health’s Patient Experience program. 03:28 – Sven talks a lit...
2022-12-2633 minCompassion & Courage: Conversations in HealthcareElliott’s Retirement - Big Changes at Team MarcusYep, you read that right. Our team is seeing a significant shake up that you’re going to want to hear about. Join Marcus to hear about all the changes and transitions that have already happened and more about what’s coming next. Is this staff turnover? You’ll have to tune in to find out. If you’ve met Marcus in the last half dozen years, you’re going to want to listen in to learn what’s up. P.S.: This may make you cry. Bring tissues. Resources for you:
2022-12-0512 minCompassion & Courage: Conversations in HealthcareDr. Richard Levin - Keeping Humanism at the Center of HealthcareCompassion and clothing aren’t really thought of in the same breath, but listen to how they are. Dr. Richard I. Levin, CEO and President of the Gold Foundation joins Marcus to talk ancient history, humanism in medicine and healthcare and how a simple piece of clothing emblemizes empathy. Can you imagine growing up in a house that doubled as a doctor’s office? Dr. Levin can…and did. Hear Marcus ask about a favorite musician and hear Dr. Levin’s response that further highlights the distinction of those called to healthcare. If you’ve ever wondered about a doctor’s w...
2022-11-2848 minCompassion & Courage: Conversations in HealthcareCassandra Crowe – Prioritizing Caregiver Wellbeing to Better the Patient ExperienceThis time around on Compassion & Courage, Marcus sits down to talk with Cassandra Crowe of Sharp Health in southern California. Learn what she learned from bad leaders that she chose not to emulate in her career. Marcus and Cassandra both share why they’re not cut out for clinical work, but why and how both are drawn to helping caregivers. Discover who inspired Cassandra’s early life and what her grandparents saw in her so young. Cassandra says the label she was given set her feet on the path of patient experience and helping those who serve patients and fami...
2022-11-0743 minCompassion & Courage: Conversations in HealthcareDr. Michael Schmitz - How Emergency Docs Deal with EmotionsMarcus sits down with Dr. Michael Schmitz, an emergency physician in Maine, to discuss how docs can notice burnout and compassion fatigue as soon as they start…and what docs can do about it. Learn what term Dr. Schmitz has coined to describe emotions and conditions that go beyond burnout, beyond compassion fatigue and beyond exhaustion. Find out what is on both Dr. Schmitz’s play list and compare it to Marcus’. Finally, learn the ancient wisdom passed down by one of the greatest teachers of all time and how Dr. Schmitz applies this guidance to his work in medici...
2022-10-2444 minCompassion & Courage: Conversations in HealthcareMark Scheinberg - How to Instill Compassionate LeadershipWant to raise up compassionate leaders? Join Marcus for this special interview with Mark Scheinberg, the founding president of Goodwin University in East Hartford, CT. Their conversation discusses the “secret sauce” Goodwin uses is based in compassion; creating educational and life advancements for non-traditional students. Marc and Mark talk over some of the unique programs and opportunities the students have. Learn how an entrepreneur turned university president leads with compassion and there’s even a powerful tip for delivering devastating news to patients. Key topics:00:00 – Introduction01:25 – Marcus asks Mark about his career path and how he beca...
2022-10-1046 minCompassion & Courage: Conversations in HealthcareDr. Saul Ebema - What a Refugee Camp can Teach About CompassionIn this episode, Dr. Saul Ebema, a hospice chaplain, shares a dramatic story of growing up in a war-torn country and the compassion extended to him during a time when he lost everything. Literally, everything. This conversation will show how to survive through great loss, what we can all do to provide compassionate presence to others who are suffering and how to stay grounded in the midst of huge life changes. Key topics:00:00 – Introduction00:54 – Marcus introduces Dr. Saul Ebema and asks him to share a little about himself.04:07 – Marcus asks about growing up in a w...
2022-09-2634 minCompassion & Courage: Conversations in HealthcareJason Wolf - Why Patient Experience Is Based in CompassionFor this super special one-year anniversary episode, Marcus sits down with Jason Wolf, Ph.D., CPXP to talk compassion, patient experience and how the two cross and mingle. Jason shares a fundamental experience in his early life that guided his work in Patient Experience and the two discuss what CPXP stands for and what CPXPs actually do. For this special episode, Marcus shares the wisdom and insight of Jason Wolf’s thought leadership in the realms of Patient Experience and how PX differs from just being kind. If you’ve ever complained about the state of healthcare in America, list...
2022-09-1931 minCompassion & Courage: Conversations in HealthcareHenry Biemann – Service & Compassion: Taking Care of American HeroesIn this episode, Marcus interviews Captain Henry Biemann, RN, US Army Captain about military nursing and health professions. Captain Bieman shares how his father’s diagnosis of cancer while Henry was still in high school set his nursing journey. Henry explains the levels of compassion he and his family received from his father’s hospice nurses which showed him a new path. Henry shares how, after graduating from Clemson University’s nursing school, Henry’s work took him to Walter Reed Medical Center to work with sick and injured soldiers. Henry shares how he, as a nurse who hasn’t been in...
2022-09-1234 minCompassion & Courage: Conversations in HealthcareDr. Tim Cunningham - How Compassionate Encounters Benefit AllDr. Tim Cunningham, a nurse leader at Emory Health, shares stories of his journey into nursing and how his father’s struggles founded his commitment to help others. Dr. Cunningham shares a deeply moving tale about his time in Sierra Leone treating patients with Ebola virus. Tim tells how assisting a dying woman in her time of need was such a meaningful moment of presence. Yet, he questioned who was truly receiving the gift of presence, He or the patient? Marcus asks about Tim’s role at Emory Health when he’s focused on the health and wellness of the nu...
2022-08-2939 minCompassion & Courage: Conversations in HealthcareDr. Anthony Orsini – How To Have Difficult ConversationsDr. Orsini, the host of Difficult Conversations podcast, shares the importance of compassionate communication in healthcare. Marcus shares his admiration for Dr. Orsini’s professional work, not only as a pediatric critical care doc, but as an entrepreneur in the world of education and training through writing, speaking, and podcasting. The two then talk of Dr. Orsini’s early history growing up, in and out of hospitals, then working in hospitals. He tells the story of witnessing a difficult conversation between an attending physician and a grieving parent, then tells of his inspiration to also study and share the work...
2022-08-1537 minCompassion & Courage: Conversations in HealthcareHow to Have HopeMarcus kicks off this episode by sharing a story he learned from an audience member and how he responded to that story. This story was heartbreaking, but the storyteller still felt hope. Marcus and The Hotness break down what hope means, how to have it and how to be sure we’re focused on keeping hope alive. The two then share some narratives about how stories of others overcoming adversity help us gain perspective on our own journeys. Key topics:00:00 – Introduction01:01 – Marcus talks about a story of a young lady and a story of hope.03...
2022-08-0816 minCompassion & Courage: Conversations in HealthcareCaitlin Roberts – How to Be Present for a Trauma SurvivorTrigger warning: This episode contains the true story of the attempted murder of the guest, Caitlin. Please listen with caution if you’ve been touched by domestic violence.Caitlin shares a little background about her life in southern California, then what drew her to work in higher education administration, specifically fraternity and sorority life. Then, Marcus asks Caitlin to share the experience that changed and nearly ended her life. She tells the story of Andy, a nurse in the emergency department who held her hand during the experience. They deconstruct the efforts of healthcare professionals to provide th...
2022-08-0148 minCompassion & Courage: Conversations in HealthcareA Lighthearted Look at Life on the RoadWhat adventures did Marcus and The Hotness come across? Plenty! Listen in to hear Marcus talk about the greatest inventions that he, as a person who is blind, thinks are life changing. Then, the two share some of the weirdest road stories they’ve had in a while. First, hear about the first time Marcus has been pulled over in years, then listen as The Hotness tells how she littered along the highway before sharing about Elliott’s favorite ride of the trip. Beyond road stories, Marcus shares a quote which he lives his life by…one that The Hotnes...
2022-07-2514 minCompassion & Courage: Conversations in HealthcareJonathan Bartels - How to Implement The PauseIn this touching episode, Marcus interviews Jonathan Bartels, RN the creator of The Pause. Jonathan shares the experiences that helped form The Pause, and how it originated in the ED. It did not stop there and is now practiced around the globe. This selfceare practice is just a single tool in the kit of healthcare providers and the two share other ways for healthcare workers to take care of themselves. Key topics:00:00 – Introduction01:30 – Marcus asks Jonathan to introduce himself and his work.06:44 – Jonathan talks about the death of his brother being a catalyst for his work in heal...
2022-07-1838 minCompassion & Courage: Conversations in HealthcareThe Gift of Going All The WayFirst, this title isn’t what you’re thinking…but it does have an emphasis on interpersonal relationships. Marcus relays the story of one of his single friends making arrangements for a date. Rather than meeting in the middle, this gentleman makes the practice of giving the gift of going to the other person. This leads to a discussion of generosity versus scarcity and how, when you meet in the middle, no one is as happy. Giving the other the gift, whether it’s logistically or not, of being in the place where they are helps us practice compassion and grat...
2022-07-1111 minCompassion & Courage: Conversations in HealthcareLeigh Dittman - How Lived Experience Inspired a Student NurseMarcus interviews the brilliant and talented student nurse, Leigh Dittman. Leigh shares her story of being a lifelong patient with OI3, aka brittle bone disease. Throughout her life, bone breaks, and hospitalizations have been the norm for Leigh. She shares about her growing up years as a patient at Shriner’s Hospitals for Children and how that lead the two to meet. Leigh tells how her lived experiences have led her to know she wants to be a nurse who listens to her patients and shares her dream of working in L & D or NICU. Check out this episode to...
2022-07-0431 minCompassion & Courage: Conversations in HealthcareJeanette Altman: How to Provide Compassion for At Risk YouthIn this episode, Marcus interviews Jeanette Altman, a social worker in Florida. Jeanette tells of a youth camping experience for youth with parents who are suffering from substance abuse disorder. The nationwide program helps create support and bonds for youth who love their parents and, therefore, love an addict, with everything that entails. Jeanette tells how a participant’s struggle story doesn’t mean the end of the story. Marcus and Jeanette talk about the practice of non-judgement in listening to the stories of others and the special circumstances that arise with siblings at the camp. The two talk abou...
2022-06-2036 minCompassion & Courage: Conversations in HealthcareQuestions for MarcJoin us for this insightful episode of Compassion & Courage, where The Hotness asks Marcus a series of fan questions! Key topics:00:00 – Introduction02:00 – Has Marcus had a favorite seeing-eye dog?05:42 – What is Marcus’ favorite part of traveling?11:40 – If Marcus’ was stranded on a desert island, what piece of art would he bring?14:18 – What is Marcus’ message to humanity? 15:57 – Thank You and GoodbyeResources for you:Connect with Marcus on Facebook: https://www.facebook.com/MarcusEngelSpeaker/Connect with The Hotness on Facebook: https://bit.ly/FB-MarvelyneConnect with Marcus on Instagram: https://www.instagram.com/blindg...
2022-06-1317 minCompassion & Courage: Conversations in HealthcareCindy Smalletz: Using Our Stories to Help Ourselves and OthersCindy Smalletz, occupational therapist and much more, joins Marcus on this episode to define occupational therapy (OT) and how it intersects with Narrative Medicine during a patient’s journey. Having both graduated from the Narrative Medicine Master’s program at Columbia University, Marcus and Cindy talk about their experience with Narrative Medicine in healthcare and what they have done since the program.Marcus and Cindy engage in Cindy’s story of a longtime friend with whom she had lost contact and how, through that friend’s alcoholism, it presented Cindy with the opening to practice compassio...
2022-06-0636 minCompassion & Courage: Conversations in HealthcareFinding Your Podcast GrooveToday, Marcus and The Hotness are walking you through how to subscribe to the “Compassion & Courage” podcast easily. Follow the steps below to subscribe to the show!Open the podcast app on your phoneSearch “Marcus Engel” or “Compassion & Courage” in the search barHit the “subscribe” or “follow” buttonIf you’re feeling generous, please leave a review Key topics:[1:19] Step by step instructions on how to follow the “C&C” podcast via Apple podcasts[2:35] A teaser on incredible upcoming guests![5:06] Tips on becoming a more consistent podcast listener[8:43] The joys of searching via category on Apple podcasts[12:46] The o...
2022-05-3014 minCompassion & Courage: Conversations in HealthcareDr. Timothy Jones: The Surgeon Who Put Marcus’ Face Back TogetherIn this very special Hospital Week episode, Marcus interviews plastic and reconstructive surgeon, Dr. Tim Jones. Dr. Jones spent hundreds of hours operating on Marcus. He shares what it was like to witness the destruction to Marcus’ face, the plan to reconstruct it and the struggles faced when treating an angry, young patient dealing with grief and loss. Marcus shares some memories of the compassionate ways Dr. Jones learned to communicate with him. Dr. Jones shares some of his greatest joys in medicine before telling of his biggest losses, the loss of a grandmother, his mother and his...
2022-05-0939 minCompassion & Courage: Conversations in HealthcareWhy Do We Love Nurses So Much?At the celebration of National Nurses Week ‘22, Marcus tells of his roots of loving nurses: family. Growing up around three aunts who were all practicing nurses, Marcus first learned what a noble and unique profession nursing is. Then, as he says, the introduction to Jennifer and Barb and the hundreds of other healthcare professionals he interacted with post trauma solidified his admiration. Marcus and The Hotness then talk about how it’s their joy and privilege to hear the stories of nurses in their travels. Marcus shares how lucky he feels to get to spend so m...
2022-05-0214 minCompassion & Courage: Conversations in HealthcareTougher Than the TimesMarcus tells the story of a student nurse whom he admires greatly. Out of the mouth of a teenager comes one of the greatest quotes that Marcus has heard from anyone, much less a 2nd semester student nurse. The Hotness and Marcus then discuss how to be more aware of the tough times we’re all struggling through. Times are tough, no doubt, but Marcus & Marvelyne remind us that we’re all survivors. Key topics:[1:10] If money were no object, what job would you choose to do?[4:24] The joys...
2022-02-2108 minCompassion & Courage: Conversations in HealthcareA Real Life Love Story: Marcus and Marvelyne’s StoryFor Valentine's Day, we thought we'd answer one of the most asked questions of all: how did Marcus and The Hotness meet? Not only the story of meeting, but their connection through a mutual friend, the founding of their friendship, long distance dating and finally blending a family together. Enjoy this intimate look at their history and an incredible story, to boot. Key topics:[0:45] The #1 question Marcus gets from an audience…[1:48] The Hotness shares the story of how she and Marcus met from her perspective[3:24] How Marcus met Ron[6:28] How The...
2022-02-1421 minCompassion & Courage: Conversations in Healthcare“Celebrate Yourself" with Dr. HotnessMarcus and The Hotness announce her newly awarded Doctorate of Humane Letters. They discuss the sacrifices and life of work history that brought about this recognition. Marcus and The Hotness talk about the recognition, the ceremony and the graduates...and she makes Marcus promise to call her Dr. Hotness.Key topics:[2:46] The Hotness became “Dr. Hotness” over the weekend[3:50] What is an honorary doctorate in Humane Letters?[4:35] Marvelyne’s background in writing, editing and the creation of many books[6:21] What is a tam?[8:20] Marcus shares a story from graduation day that encapsulates who Ma...
2022-01-2512 minCompassion & Courage: Conversations in HealthcareCelebrating with NursesMarcus and the Hotness recount their adventures at the 2021 combined Magnet and Pathway to Excellence Conferences in Atlanta. Marcus shares that the best part of the conference for him was not keynoting for these 6,000 nurses, but rather seeing the happiness and celebrations of the nurses in attendance throughout the week. The Hotness tells her perspective from watching backstage and Marcus tells of his silent dedication of the speech to the audience itself and to the caregivers who saved his life. Marcus also relays the story of Paul Simon and remembering to appreciate the mome...
2022-01-1718 minCompassion & Courage: Conversations in Healthcare“The Drop” Part 1 – Facing Impossible ChallengesOn this episode of the C&C podcast, Marcus shares the story behind “The Drop”; a short film based on his memoir from 2010. He tells the real parameters of when he was dropped off, the fears and doubts and insecurities he felt when he first learned of The Drop. Marcus raps on about navigation and orientation, giving credit to his parents, specifically his father, for instilling a sense of direction. The Hotness asks some very pointed questions about the experience and shares her own fear of maneuvering without the lights on. Marcus tells of the proces...
2022-01-0317 minCompassion & Courage: Conversations in HealthcareVisual Artist Juan Sepúlveda: Finding Compassion Through CreativityProfessional artist and entrepreneur, Juan ‘One’ Sepúlveda, shares time in the studio with Marcus. They discuss the courage it takes to take a leap of faith, to follow one’s passion and to deepen human understanding through art. Marcus asks Juan to describe his painting, Opportunity, and they use Narrative Medicine techniques to interpret the images. They also talk about how their friendship has interesting dynamics since one is a visual artist and the other is a blind guy. Their discussion touches on inspiration of creativity and how their individual art helps create human experienc...
2021-12-2849 minCompassion & Courage: Conversations in HealthcareCan We Learn Compassion?This week, Marcus poses the question, what do you think or say when you enter a room full of people? “Here I am!” or, “There you are.”? How you answer may tell you whether or not you have a servant’s heart. Marcus admits he isn’t always the person saying, “There you are”, but that he admires and tries to emulate those that do. The Hotness brings up that philosophical question, can compassion be taught? Can a Here I Am person become a There You Are person? Marcus says yes, that if the awareness and intention are th...
2021-12-2716 minCompassion & Courage: Conversations in HealthcareLeading with HumilityHave you ever noticed that often the people we are the most attracted to are also those who are the most humble? Humility is a character trait appreciated by nearly everyone. Marcus shares a story from his hospitalization about an interaction with a high level health professional who never even mentioned he was a doctor. He tells how this humility helped him recover and how it made him want to work harder for this doctor. Marcus then shares a tale from a recent nursing convention where he met other chiefs of organizations. In one interaction, he...
2021-12-2007 minCompassion & Courage: Conversations in HealthcareWhen It’s NOT The Most Wonderful Time of the YearMarcus tells a travel story of coming home from a long trip, being exhausted and ready for relaxation when there’s an event at the airport gate. A ground ops agent has commandeered the PA and is singing “It’s The Most Wonderful Time of the Year.” Marcus tells a bit of his cynicism that it’s not the most wonderful time of year for everyone. It’s just not. The Hotness and Marcus talk about how much pressure comes with the holidays and feeling like we should be joyful and merry. Both give reassurance that there is no one way...
2021-12-1313 minCompassion & Courage: Conversations in HealthcareLiving with Seeing Eye DogsYou want cute dog stories? You’ve got ‘em! Marcus and The Hotness talk about the unique relationship between Seeing Eye dogs and those who are NOT their handlers. I.E., Does Elliott only love Marcus? Does he only play with Marcus? Or, does he love his mama, too? The answer to that should be apparent, but Marcus tells how that relationship differs with each dog. Marvelyne chimes in with her memories of New York City midnight walks with each of Marc’s dogs. These are sweet stories about the bonds of animals and the compassi...
2021-12-0614 minCompassion & Courage: Conversations in HealthcareFinding Redemption Within Our StoriesIn this episode, Marcus and The Hotness describe how some recent experiences of hearing stories have fed their souls. Yes, there is research that backs up how our compassion deepens when we get to hear the stories of others. As Marcus returns to some in-person speaking engagements, the part of his work he’s missed the most is hearing the stories of healthcare professionals. As they chat, Marcus and The Hotness discuss the different ways we can cultivate compassion by simply listening and being open to the life experiences of others. Key topics...
2021-11-2918 minCompassion & Courage: Conversations in HealthcareThe One & Only Barb DeWalle: 42 Years of Bedside Nursing InsightsMarcus welcomes Barb to the podcast. Yes, the one and only Barb! Barb shares her journey into nursing that came from an experience with her father when she was still in high school and then shares stories from her 42 years of bedside nursing. You’ll hear some stories from “I’m Here” and “The Other End of the Stethoscope”…but from Barb’s perspective. Nurse and patient, in conversation about loss, struggles, strength and love. This is an extra-long (and extra special) episode for the ages.Key topics:•[2:50] Barb’s early years and the exact moment...
2021-11-1659 minCompassion & Courage: Conversations in HealthcareFinding the Awe in SurprisesMarcus and The Hotness share laughs about one of their first dates. And, after they’re both thoroughly embarrassed, Marcus tells a story of coffee, Elliott and how we should spend our time looking for surprises. Key topics:[1:55] Do you like surprises?[2:20] When Marcus first realized Marvelyne doesn’t like surprises[5:16] Surprises can cause anxiety in some of us[9:18] Living with the attitude of “hoping” to get a surprise [10:12] Leaving room for the unexpected and looking for the “awe” in every day[13:08] Making space for little adventures in our daily lives to keep us engaged and happy[14:00] Y...
2021-11-0116 minCompassion & Courage: Conversations in HealthcareHaving a Survivor’s MindsetAre there terms that make you cringe? Not because they’re gross, but just because they relate to something you dislike? Marcus tells a word and phenomenon he rejects as if it were an allergy…and then how we can begin to practice more acceptance to such terms. Key topics:[0:28] What are you allergic to?[1:09] What Marcus is allergic to…[1:28] Being a victim vs being a survivor[3:47] Being a survivor gives us the power back[5:00] Reframing our minds to see that we are survivors who have strength and powerResources for you:Connect...
2021-10-2506 minCompassion & Courage: Conversations in HealthcareCreeping NormalcyThings don’t usually go bad overnight. Organizational culture and quality usually start out on the right foot; living the mission, vision and values of the organization. How and why, then, do things go south and patients, families and staff suffer? Creeping normalcy. Marcus unpacks this notion and helps you stay present to prevent the slow decline common in many organizations. Key topics:[1:48] Marcus explains the idea of “creeping normalcy”[2:31] How does this “creeping normalcy” phenomenon relate to hospital culture?[3:49] How do we guard against creeping normalcy within our organization? [4:09] “If it is to be, it’s up to...
2021-10-1105 minCompassion & Courage: Conversations in HealthcareDr. Stephanie Jeffers: Preparing Nurses for End-of-Life CareHave you read, “I’m Here: Compassionate Communication in Patient Care?” If so, you know the power of Marcus’ story and his books. Dr. Stephanie Jeffers does, too…and that’s why she researched responses to “I’m Here” in first year nursing students. Key topics:[0:10] Marcus introduces Dr. Stephanie Jeffers and why he isn’t in the studio.[5:00] Marcus asks Dr. Stephanie Jeffers to speak about an instance where she was there for someone else or someone was there for her[7:08] Dr. Jeffers shares her interest in end of life care and the patient that sparked her passion to...
2021-10-0538 minCompassion & Courage: Conversations in HealthcareBe Someone Who Lifts People UpIf you’re looking for a way to frame your celebration of those you love, this is for you. Maybe you can’t rain down a ticker tape parade on the accomplishments of others, but what can you do to support those you love? Marcus explores the notion of balconies and basements and how we can ensure we’re the one celebrating others. Key topics:[1:12] “Balcony people” lift others up and encourage those around them[1:35] “Basement people” drag others down to their level[2:48] Real life example for Marcus of how we fill both roles at different ti...
2021-10-0406 minCompassion & Courage: Conversations in HealthcareDr. Jean Watson: Nursing, Humanity and the Circle of LifeShow NotesJoin us this week for a deeply touching conversation, as the legendary Dr. Jean Watson, PhD, RN, shares time and the stories of her work in clinical nursing, as well as her academic philosophy practiced globally. Key topics:[1:30] Marcus asks Dr. Jean Watson to speak about an instance where she was there for someone else or someone was there for her.[3:00] Dr. Watson opens up to us about the loss of a loved one and shares a beautiful perspective on the sacred circle of life and death.[5:10] Dr. Watson goes into the b...
2021-09-2141 minCompassion & Courage: Conversations in HealthcareYour Mission Isn’t FinishedDo you have a personal mission? If not, do you have a life philosophy by which you abide? Even if you’ve never given it much thought, understanding this concept can help you frame life in a totally different way. Marcus and The Hotness share a story from a favorite book and author to help you understand your mission in life.Key topics:[2:45] Jonathan Livingston Seagull by Richard Bach – last line in book has always stayed with Marcus; it reads along the lines of: “Here is the test to tell...
2021-09-2007 minCompassion & Courage: Conversations in HealthcareHow to Cultivate CompassionDate: 9/13/2021Name of show: Compassion & Courage: Conversations in HealthcareEpisode title and number: How to Cultivate Compassion, episode 01Brief summary of episode:Marcus Tells the Story of Jennifer and “I’m Here.” He shares the three ways that are best able to help cultivate more compassion and be more present. Marcus gives two definitions for compassion and challenges us to try practicing non-judgement, especially with ourselves. If you’ve ever been touched by the story of Marcus and Jennifer in the emergency room, this episode is a must listen. ...
2021-09-1319 minCompassion & Courage: Conversations in HealthcarePart 4: GratitudeDate: 09/01/2021Name of show: “Compassion & Courage: Conversations in Healthcare”Episode title and number: Mini-Series, Part 4: GratitudeBrief summary:While the majority of the Compassion & Courage podcast is intended for healthcare professionals, this original six part series is for everyone. These are some of the most profound tools and frameworks I’ve found for overcoming adversity and staying grounded in the moment. Do you have hands? Then you can do this quick meditative technique to remind you to be grateful in the moment....
2021-09-0105 minCompassion & Courage: Conversations in HealthcarePart 5: Reducing StressDate: 09/01/2021Name of show: Compassion & Courage: Conversations in HealthcareEpisode title and number: Mini-Series, Part 5, Reducing StressBrief summary:While the majority of the Compassion & Courage podcast is intended for healthcare professionals, this original six part series is for everyone. These are some of the most profound tools and frameworks I’ve found for overcoming adversity and staying grounded in the moment. If you’ve ever gotten caught up in stress (and really, who hasn’t?), it takes intention to get back to baselin...
2021-09-0104 minCompassion & Courage: Conversations in HealthcarePart 6: Mindful MeditationDate: 09/01/2021Name of show: “Compassion & Courage: Conversations in Healthcare”Episode title and number: Mini-Series, Part 6: Mindful MeditationBrief summary:While the majority of the Compassion & Courage podcast is intended for healthcare professionals, this original six part series is for everyone. These are some of the most profound tools and frameworks I’ve found for overcoming adversity and staying grounded in the moment. On this episode, join Marcus as he leads you through a short visualization technique for looking at your stressors and how you can...
2021-09-0106 minCompassion & Courage: Conversations in HealthcarePart 2: Learning to Let GoDate: 09/01/2021Name of show: “Compassion & Courage: Conversations in Healthcare”Episode title and number: Mini-Series, Part 2: Learning to Let GoBrief summary:While the majority of the Compassion & Courage podcast is intended for healthcare professionals, this original six part series is for everyone. These are some of the most profound tools and frameworks I’ve found for overcoming adversity and staying grounded in the moment. In this episode, Marcus asks you the question - What are you carrying? Literally and metaphorically? He shares this short t...
2021-09-0104 minCompassion & Courage: Conversations in HealthcarePart 1: Avoiding BurnoutDate: 09/01/2021Name of show: “Compassion & Courage: Conversations in Healthcare”Episode title and number: Mini-Series, Part 1: Avoiding BurnoutBrief summary:While the majority of the Compassion & Courage podcast is intended for healthcare professionals, this original six part series is for everyone. These are some of the most profound tools and frameworks I’ve found for overcoming adversity and staying grounded in the moment. For decades, we’ve known that writing and therapeutic journaling can have a profound effect on mood and perspective. Yet, unless it’s a gu...
2021-09-0106 minCompassion & Courage: Conversations in HealthcarePart 3: Presence & BreathingDate: 09/01/2021Name of show: “Compassion & Courage: Conversations in Healthcare”Episode title and number: Mini-Series, Part 3: Presence & BreathingBrief summary:While the majority of the Compassion & Courage podcast is intended for healthcare professionals, this original six part series is for everyone. These are some of the most profound tools and frameworks I’ve found for overcoming adversity and staying grounded in the moment. When we get stressed and overwhelmed, our breathing becomes more shallow…precisely the opposite of what we need most in a high stre...
2021-09-0104 minCompassion & Courage: Conversations in HealthcareCompassion & Courage - TrailerDate: 08/28/2021Name of show: Compassion & Courage: Conversations in HealthcareEpisode title and number: Trailer, episode 00Brief summary of episode:We know healthcare is tough. Our goal is to help you remember WHY you chose to dedicate your life to this sacred work. By tuning in weekly, you’ll hear stories of profound patient experience, including stories from families, survivors, doctors, nurses, experts and researchers, and more. Come along for narratives that will touch your heart, resonate with your soul and will make you proud that you have chosen to take care of...
2021-08-2702 min