Shows
NN/g UX Podcast46. Getting Strategic About Research (feat. Kate Towsey, author of Research that Scales)As tech layoffs and budget cuts dominate the start of the year, UX teams are navigating a critical challenge: proving the value of research while doing more with less. In this episode, NN/g Director of Research Maria Rosala sits down with ResearchOps pioneer Kate Towsey to explore how ResearchOps can help teams think strategically about the impact and efficiency of their research.
Learn more about Kate Towsey
Kate’s Book: Research That Scales: The Research Operations Handbook
Kate's Substack: Scaling and Systematising Research
Kate’s Masterclasses in Australia and Europe: Defining a ResearchOps Strategy, 2025
Kate's ChaCha Club...2025-01-2450 min
UXR Minds PodcastPart 1: UXR Career Advice ft. Maria Rosala, NN/gIn Part 1, I discussed some career advice for new and upcoming UX Researchers with the experienced Maria Rosala from the Nielsen Norman Group. She has a wealth of talent after passing through various roles in UXR, including the UK Home Office. She now holds of the position of Director Research at NN/g.2024-06-1120 min
La LoupeDicter l'orthographe de demain (rediffusion)Et si demain on disait adieu à la dictée de nos grands-parents ? Apprendre à bien écrire avec son smartphone ou obtenir un diplôme en orthographe : ce sont peut-être des solutions pour faire face à la hausse des fautes en français à l’école. Leçon dispensée par Michel Feltin-Palas, rédacteur en chef à L’Express et auteur de l’infolettre "Sur le bout des langues" et Maria Candéa, socio linguiste, professeur à l'université Sorbonne Nouvelle (Paris).Cet épisode a été diffusé une première fois le 30 janvier 2023. Retrouvez tous les détails de l'épisode ici et inscrivez...2023-05-0819 min
La LoupeDicter l'orthographe de demainEt si demain on disait adieu à la dictée de nos grands-parents ? Apprendre à bien écrire avec son smartphone ou obtenir un diplôme en orthographe. Ce sont peut-être des solutions pour faire face à la hausse des fautes en français à l’école. Leçon dispensée par Michel Feltin-Palas, rédacteur en chef à L’Express et auteur de l’infolettre “Sur le bout des langues” et Maria Candéa, socio linguiste, professeur à l'université Sorbonne Nouvelle (Paris). Retrouvez tous les détails de l'épisode ici et inscrivez-vous à notre newsletter.L'équipe :Écriture : Charlotte Baris...2023-01-3119 min
Code sourceÉnigme du chasseur décapité : 27 ans après, sa veuve au cœur du soupçonLe 25 décembre 1995, des promeneurs font une découverte macabre en forêt à Busset, dans l’Allier. Ils aperçoivent dans un fossé le corps d’un homme décapité et exsangue. La victime est rapidement identifiée : Christophe Doire, 28 ans, un chasseur qui vivait à proximité dans le village du Vernet.Qui a donc voulu s’en prendre à ce père de famille sans histoire, mais peu apprécié de ses voisins ? Les enquêteurs suspectent d’abord un ancien ami, avec qui il se serait disputé quelques jours avant sa mort. Cette piste, considérée comme la plus sérieuse pe...2022-08-2920 min
NN/g UX Podcast20. What Makes a "Good" UX Professional?What does it take to be successful in the field of user experience? There isn't a single, clear-cut answer, but there are a number of different skills, traits, and perspectives that foster better workplace relationships and strengthen creative problem-solving. Anna Kaley and other fellow NN/g UX Specialists offer their insights on the commonalities that highly effective UX professionals seem to share, and how they can enable more human-centered outcomes.
In this episode...
Anna Kaley proposes "6 C's" list of characteristics that enable UX practitioners to succeed in the workplace.
Maria Rosala shares some findings from our UX careers research, which...2022-04-1933 min
Awkward Silences#65 - The Best of Awkward Silences (So Far)To celebrate our launch on Product Hunt, we're taking some time to reflect on what Awkward Silences is all about. Guests featured in this episode, in order:Jon Macdonald, Founder of the GoodCat Noone, CEO of StarkRoy Opata Olende, Research Operations Manager at ZapierMaria Rosala, User Experience Specialist at Nielsen Norman GroupJoel Klettke, Founder of Case Study BuddyErika Hall, Co-Founder and Director of Strategy at Mule DesignHarrison Wheeler, Senior Manager, Product Design at LinkedIIn 2021-04-3007 minAwkward Silences#60 - Discovery Research and Interview Skills with Maria Rosala of Nielsen Norman GroupAre your research discoveries really discoveries? Or are you collecting validation for your own assumptions?That’s just one of the big questions Maria Rosala, Director of Research at Nielsen Norman Group, tackled in our second-ever live “podinar.” Maria shared her expertise on conducting thoughtful discovery research and user interviews.Listen to (or watch!) the episode to learn:Why the discovery process is a non-negotiable part doing quality user research Maria’s favorite discovery methodsHow to get stakeholder buy-inTips for conducting better, more insightful interviews& more...Highlights[00:01:33] What exactly is discovery research...2021-02-1847 minNN/g UX Podcast6. Ethics in UX (feat. Maria Rosala, UX Specialist at NN/g)Aren't all "user-centered" designs ethical by default if we're giving people what they want? Not exactly. Maria Rosala, UX Specialist at NN/g, shares her thoughts about how we can be better researchers and designers by asking critical questions about our research and design decisions, evaluating important tradeoffs, and ensuring we include the right people in our research and design process.
Resources Cited in this Episode:
User Interviews (UX Certification course)
Design Tradeoffs and UX Decision Frameworks (UX Certification course)
Ethics in User Research (1-hr online seminar)
You Are Not The User: The False-Consensus Effect (free...2021-01-0127 min