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ePODstemologyEmpowering mission driven bureaucrats to provide better public servicesIn the UK, up to 80% of a social worker’s time can be spent filling out forms rather than helping the desperate people in their care. This is an example of what Dan Honig calls ‘management for compliance’. Honig is associate professor of public policy at University College London, among many other affiliations including Georgetown, Harvard, Johns Hopkins, and Lahore University of Management Sciences. In his new book, Mission Driven Bureaucrats, he argues that a ‘management for empowerment’ results in more motivated public servants, higher integrity commitment to the values inherent in public service, and ultimately better service delivery. Honig pres...2024-10-171h 01