Shows
KaiNexus: Continuous Improvement, Leadership, and MoreLifetime Achievement: Mike McGowan's Journey at Memorial Health | Nexie Award WinnerWelcome to the KaiNexus Continuous Improvement Podcast with Mark Graban! In this special episode, we celebrate Mike McGowan, Director of Process Excellence at Memorial Health System in Marietta, Ohio, and recipient of this year's prestigious Lifetime Achievement Nexie Award from KaiNexus. Join us as Mike shares his inspiring journey in continuous improvement, the evolution of process excellence at Memorial Health, and the impactful integration of KaiNexus into their system.
🎉 Key Highlights:
- Mike's honorary KaiNexian award in memory of Chris Burnham
- Transition from project-oriented work to a culture of continuous improvement
- Incorporating KaiNexus for tracking projects, quality ini...2024-08-0108 minKaiNexus: Continuous Improvement, Leadership, and MoreMark Graban & Greg Jacobson on Continuous Improvement and Customer Experience DesignGet ready for another insightful episode of KaiNexus Continuous Improvement Podcast with our esteemed hosts, Mark Graban and Greg Jacobson. Drawing from the Toyota Production System, this episode dives deep into the principles of continuous improvement, offering valuable lessons relevant to various sectors beyond just manufacturing.
Unravel the central principle of respect for people and customers as Mark and Greg discuss the substantial impact that this simple component can have on customer satisfaction and rapport. It's not just about delivering service; it’s about demonstrating recognition and appreciation. Delve into exciting, relatable narratives that emphasize the significance of...2023-10-2731 minKaiNexus: Continuous Improvement, Leadership, and MoreRemembering Chris Burnham, Our Friend and ColleagueIn this episode, Greg Jacobson and Mark Graban share memories and stories of Chris Burnham, who passed away recently.
Greg and Mark talk about being guests on Chris's podcast, The Lean Leadership Podcast.
Mark in Episode #1
Greg in Episode #15
We answer two questions from the list of "rapid fire" questions that Chris would ask in his podcast:
Do you have a Lean/Continuous improvement pet peeve/or what do you frequently see being applied or being done wrong?
What do you consider the most important thing that you have learned in your career journey?!
2023-09-2132 min
Lean Blog AudioRemembering and Honoring Chris Burnham, a Colleague and FriendBlog post
From the post:
This is really hard to write, as I was stunned and saddened by the recent passing of a good friend and colleague, Chris Burnham. Word had started to spread on LinkedIn and I feel bad about having to share this news here.
You can read his obituary here:
There will be a celebration of life event on Sunday that I will be fortunate to attend. Chris was, most recently, the Senior Director of Lean Strategy at KaiNexus, a company I have been involved with since 2011. Many...2023-08-2214 minLean Blog AudioRemembering and Honoring Chris Burnham, a Colleague and FriendBlog post
From the post:
This is really hard to write, as I was stunned and saddened by the recent passing of a good friend and colleague, Chris Burnham. Word had started to spread on LinkedIn and I feel bad about having to share this news here.
You can read his obituary here:
There will be a celebration of life event on Sunday that I will be fortunate to attend. Chris was, most recently, the Senior Director of Lean Strategy at KaiNexus, a company I have been involved with since 2011. Many...2023-08-2214 min
Lean Coffee Talk (formerly known as Lean Whiskey)End a Year, End a Bottle; Start a Year, Start a BottleShow notes: https://www.leanblog.org/whiskey31
In Episode 31 of “Lean Whiskey,” Mark Graban and Jamie Flinchbaugh discuss the routines and practices of wrapping up a year, and kicking off a new year.
In that spirit, we either finish a bottle of whiskey, or start a new one. We also invite three guests to share their thoughts.
Past Lean Whiskey guests Jim Benson, Deondra Wardelle, and Chris Burnham join and share their thoughts on finishing up a year and starting a new one.
Routines, habits, practices that help you transition the year and s...2021-12-101h 36
Lean Leadership PodcastEpisode 062: Jamie Flinchbaugh - People Solve ProblemsToday we are going to do something different.  Today’s guest is Jamie Flinchbaugh. Jamie was the second guest on The Lean Leadership Podcast. You probably know Jamie from The Hitchhiker’s Guide to Lean or some of the other publications that he has written in from time to time. He is also the co-host of Lean Whiskey Podcast with Mark Graban.  Jamie has helped purpose-driven leaders craft effective, resilient organizations at over 300 companies, leveraging more than 30-years of experience and helping build over 20 companies. Jamie has helped leaders across a wide sp...2021-10-2049 minLean Leadership PodcastEpisode 058 : Bob Rush - If You're Not Learning in Lean, You're Not Doing It RightToday’s guest is Bob Rush Bob Rush has more than 40 years of manufacturing experience in the High Technology segment, working with products ranging from disk drives and computers to lasers and finally to electric vehicles. He has a curiosity-driven personality, loving to learn new things. He has held roles ranging from shipping clerk to VP of Operations. His personal lean journey began with an introduction to Kaizen through the Shingijutsu consulting firm more than 25 years ago. He has applied those lessons learned and has spread the love of lean as much as possible. Bob Is...2021-09-2248 minKaiNexus: Continuous Improvement, Leadership, and MoreMark Graban: Why I Joined KaiNexus and Why I StayIn this episode, Chris Burnham (listen to his recent episode) acts as host and talks to usual host Mark Graban. Chris is eminently qualified to play host, as host of the long-running Lean Leadership Podcast.
As one of the newest KaiNexus employees (or KaiNexians), Chris asks Mark about reaching the 10-year anniversary (or KaiNexiversary) of his affiliation with the company.
Mark talks about how his role and relationship has evolved and shares some stories about how KaiNexus has continued to grow and evolve -- with more exciting things to come in the next decade!!!
2021-06-2328 minKaiNexus: Continuous Improvement, Leadership, and MoreChris Burnham: Why Did You Join KaiNexus and What Do You Do?One of our newest KaiNexians is Chris Burnham. You might know him from his Lean Leadership Podcast. If not, check that out... he's again producing new episodes, and it's great listening.
Chris has been a KaiNexus customer, he has lots of Lean experience, and he's a great fit to work with our customers and prospects as a Senior Lean Strategy Director.
In this episode, Mark Graban asks Chris about his background, why he joined, and what he'll be doing -- how he's creating and shaping this new role.
As a teaser, Chris starts to...2021-06-1721 minKaiNexus: Continuous Improvement, Leadership, and MoreReal Continuous Improvement in Virtual Workplaces [Webinar Recording]https://info.kainexus.com/continuous-improvement/virtual-improvement/webinar/signup
Presented by
Chris Burnham, Continuous Improvement Program Manager at Wright Medical
Tyler Clements, Customer Experience Analyst, AcenTek
Mohamed Saleh, PhD, Founder & Principal, Vizibility llc
Are you now faced with the challenge of doing more improvement work in a virtual way, given the challenges of the COVID-19 pandemic?
Join us for a virtual panel discussion, hosted by KaiNexus and moderated by Mark Graban, with three improvement leaders who have recent experiences in this new era.2020-06-051h 27Lean Coffee Talk (formerly known as Lean Whiskey)Kentucky Ryes, Surgical Behavior, Lean & Robots, Pet Peeveshttps://www.leanblog.org/whiskey3
The first guest host joining me is my friend Chris Burnham. Chris is also an experienced Lean practitioner and leader, and we've talked about Lean over whiskey in person (at last year's KaiNexus User Conference).
We chat about what we're sipping (Kentucky rye whiskeys), discuss two articles from the news, and we answer a listener question. We also added a short segment called “Lean Pet Peeves.” Jamie will be back next episode.
Chris Burnham and Mark Graban start Episode 3 by telling listeners how they met and a little bit ab...2019-07-0100 minKaiNexus: Continuous Improvement, Leadership, and MoreWebinar Preview: Solutions for Sustaining an Improvement ProgramWe're joined today by Chris Burnham as he gives a bit of a preview of his upcoming webinar on June 5.
Solutions for Sustaining an Improvement Program
June 5Â from 1:00 - 2:00 ET
Presented by Chris Burnham, Hosted by Mark Graban and KaiNexus
In this webinar you will learn:
How to navigate the different roles you will have to play as a Continuous Improvement Leader
About the different constituencies that you need to identify and serve as an effective Continuous Improvement Leader
Some countermeasures to the common pitfalls and mistakes that frustrate improvement le...2019-05-2108 min
Lean Leadership PodcastEpisode 001: Mark Graban Shares Why We Should Focus on Need Instead of ToolsMark Graban is an internationally recognized expert in the field of “Lean Healthcare,” as a consultant, author, keynote speaker, and blogger. Mark is also the Vice President of Customer Success for the software company KaiNexus, helping further their mission of “making improvement happen” in healthcare organizations and other industries. Mark’s has authored or co-authored multiple Shingo Award winning books Lean Hospitals: […]2015-02-2532 min