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Techcess: embracing technology and IT support for success in your businessChanging IT support provider in 2024 - should you?Welcome to the latest episode of Techcess, your go-to podcast for all things IT and cybersecurity. In this episode, we'll be discussing the critical considerations when contemplating a switch in IT support providers in 2024. Scroll down to get your free copy of our Buyer's Guide, new for 2024!Is it time to change your IT provider in 2024?Hi and welcome to the Techcess podcast. I'm Mark Riddell and in this episode we're going to be discussing the challenges businesses face when selecting an IT company, drawing parallels to buying a car and...2024-01-0314 min
Techcess: embracing technology and IT support for success in your businessRemote work cybersecurity and how to protect your home workersRemote work cybersecurity: protecting your business in a changing work environment! (This episode is accompanied by a free guide. Scroll down below to grab it!) With more and more people pitching up their working desk on the kitchen table, it's crucial to address the subject of remote work cybersecurity. Because without a plan in place, protecting your business is going to become near impossible! You'd be forgiven for failing to understand the security risks involved with having staff based from their homes. Many don't even give it consideration. Sadly, we as...2023-11-0815 min
Techcess: embracing technology and IT support for success in your business5 signs it's time to ditch your current IT supportWhen It's Time to Move On: Signs Your Business Has Outgrown Your IT Provider Welcome to another episode of Techcess, the podcast that helps you figure out the technology opportunities in your business and find the right IT solutions for you. In today's episode, we're covering a topic many businesses grapple with: knowing when it's time to part ways with your current IT provider. We understand just how vital the relationship with your IT company is, as they have access to critical aspects of your business, from security and compliance to managing downtime and even...2023-11-0118 min
Techcess: embracing technology and IT support for success in your businessJoe Rogan explains the threat of AI scammers - honest!Protecting Yourself from AI-Powered Scams - with the help of special guest Joe Rogan In this week's episode, we're taking a look at the rising use of AI in scams and how it can impact our lives and business technology. The inspiration for this episoide is all thanks to our host's falling for a scam involving AI and Joe Rogan's voice. As he recounts his story, we explore the growing sophistication of AI in impersonating voices and the challenges it presents in detecting scams. Hi and welcome to the T...2023-10-2526 min
Techcess: embracing technology and IT support for success in your businessIs your business using technology remotely? Here are the HR implications!How do HR considerations impact on your business when you have staff using technology remotely? Welcome to another episode of Techcess podcast. Hi, this is Mark Riddell and in this week's episode, we'll be discussing the implications you're having to face in terms of HR if you're running a business that uses technology remotely! Getting your head around those hr obligations in this new remote tech world As businesses increasingly adopt remote working arrangements and rely on technology for seamless operations, it's crucial to understand the HR obligations that come with this shift....2023-10-0428 min
Techcess: embracing technology and IT support for success in your businessWhy cyber baddies LOVE your small or medium sized business - a Sir Alex Ferguson and Sam Allardyce worthy episodeSmall or medium sized business owner? Oh boy do cyber criminals love you! Hi, this is Mark Riddell, host of the Techcess podcast. It's always interesting hearing small business owners claiming they don't need cyber security because they're too small to be a target of cyber criminals. Interestingly, quite the opposite is true. Why cyber criminals love your smaller business We're going to discuss why cyber criminals are increasingly targeting smaller businesses instead of big corporations and provide you with a comprehensive list of the top ten things you need to be aware...2023-09-1324 min
Techcess: embracing technology and IT support for success in your businessThe human/tech multitasking myth: how to improve focus and get things doneFocusing for success by breaking down big tasks! In this episode of Techcess, we're talking tech hacks for those who struggle with productivity thanks to an unfocused mind. We're directly addressing a common struggle that many of us face when it comes to maintaining focus. As the host of Techcess, I, Mark Riddell, share my own personal challenges with focus and how it affects my productivity. From trying to juggle multiple tasks at once to the allure of multitasking, we explore the science behind our brain's ability to focus on one t...2023-08-2323 min
Techcess: embracing technology and IT support for success in your businessEmail Hijack Pt2: Insights into cybersecurity and business protection following a security breachEmail Hijack Survival Guide: Expert Advice on Safeguarding Your Business from Cyber Threats! In this episode of Techcess, I'm here to introduce part two of our two-part series on email hijacking and its impact on businesses. Part one of our story followed a character named David who made a very alarming discovery when a supplier contacted him over an unpaid bill... Ensure you listen to that part of our gripping tale of cybercrime and its consequences before listening to this part. What you'll learn from listening to this episode of Techcess *The importance o...2023-08-0910 min
Techcess: embracing technology and IT support for success in your businessCreating hope: why m3's joining forces with Alzheimer's Research UK to fund vital researchTransforming Lives through Fundraising with Alzheimer's Research UK In a world full of uncertainties, one man's life took an unexpected turn, forever changing his purpose. Little did Chris Bane know that his mum’s devastating diagnosis would ignite a flame within him, propelling him towards a mission of hope. His journey, fuelled by this personal connection to a charity’s mission, has led him to the forefront of Alzheimer's Research UK, where he fights tirelessly for a cure. But what lies ahead on this path of determination? Will Chris's unwavering dedication be e...2023-08-0228 min
Techcess: embracing technology and IT support for success in your businessHow every business like yours is under attack... every day! Pt1: Discovery of the implications of email hijackNever let the boss break protocol! Your business might depend on it! In this episode of Techcess, I'm here to introduce our two-part series on email hijacking and its impact on businesses. I'll be emphasizing the importance of storytelling to effectively convey the dangers of email hacking. Part one of the story follows a character named David who makes a very alarming discovery when a supplier contacts him over an unpaid bill... Don't miss out on this gripping tale of cybercrime and its consequences. "Email Hijack" book! The episode is the first part of a two-part series t...2023-07-2618 min
Techcess: embracing technology and IT support for success in your businessWhy cyber security awareness training is so important for your businessDon't fall for cyber threats! get your teams properly trained! In the world of business, where human error is the biggest cybersecurity risk, business owners must take action to protect their company. Join me, Mark Riddell, as in this episode of Techcess as we uncover the shocking truth behind CEO Fraud and the devastating consequences of simple mistakes. Will you and your business learn from the suggested vulnerabilities, or will you also fall victim to the ever-evolving tactics of cybercriminals? Listen in to ensure you're properly armed with knowledge. This episode fea...2023-07-1911 min
Techcess: embracing technology and IT support for success in your businessA cyber security masterclass! 15 expert tips for defending your businessStay Ahead of Cyber Threats: 15 Expert Cybersecurity DefenCe Tips for SMBs Hi! I'm Mark Riddell and I'm here with the Techcess podcast's 100th episode. This week - a cyber security masterclass with expert tips. We're here to empower small and medium-sized business owners through an action-packed journey to defend their businesses against cyber threats, uncovering the surprising irony that prevention is cheaper than dealing with the aftermath of an attack. Email Phishing Prevention Email phishing! Sounds fishy and indeed is a typical bait-and-switch situation that the netizens often fall prey to. I...2023-07-0525 min
Techcess: embracing technology and IT support for success in your businessWhy relying on MFA (multi factor authentication) alone is a risky mistake!The Hidden Dangers of Relying on MFA for Cybersecurity Are you a busy business owner feeling frustrated by the lack of results from relying solely on Multi-Factor Authentication for your online security? Do you feel like you're constantly playing catch-up with the latest cybersecurity threats? Join us in this episode as we tackle the importance of a multi-layered approach to online security, explore the pitfalls of depending solely on MFA, and provide practical tips for creating strong passwords and maintaining good online hygiene. Plus, discover the benefits of partnering with a security-centric IT...2023-05-1020 min
Techcess: embracing technology and IT support for success in your businessHow to hire a hitman on the dark web | Techcess rounds up UK Cyber WeekWe should start by admitting that this episode won't help you hire a hitman. Sorry. In this episode of Techcess, Mark Riddell talks us through his experience attending the UK Cyber Week event, and his summary of the keynote talks. Among other things, we'll learn why you need to be careful if you're a high profile target that happens to attract the attention of a hot blonde on a dating app, and why you shouldn't share your birthday on social media... This is an episode you don't want to skip if you want to be k...2023-04-1223 min
Techcess: embracing technology and IT support for success in your businessThe ransomware Boogeyman: 5 ways you can defeat him!How can you protect your business against ransomware attacks? In this episode of Techcess, Mark Riddell explains what aspects of your business the ransomware boogeyman can attack, and how you can ensure you're ready to defend! He explains how there are five clear steps to keeping the ransomware hackers at bay, and ensuring your business doesn't become just another victim! Busting the ransomware myth Ransomware attacks are increasing, making it essential that you're armed with the knowledge on how to better protect your business. A lot of business owners and leaders dismiss this f...2023-04-0510 min
Techcess: embracing technology and IT support for success in your businessChanging the way you think about email security forever!How secure is the email in your business? In this episode of Techcess, Mark Riddell talks about how email is a critical communication tool for your business, but is also one of the most common attack vectors for cyber criminals! And he warns how relying on your Office 365 keeping you safe and protected is not enough! Your Email Service is Not Enough You may think that your email service such as Office 365 has got you covered, but let us tell you, you're absolutely wrong! It's our hope that you'll listen to t...2023-03-1507 min
Techcess: embracing technology and IT support for success in your businessHow we help enable business growth without your IT holding you backHow to ensure your business doesn't become a victim of its own success when it comes to IT. In this episode of Techcess, Mark Riddell talks about the growing pains of a business and how to enable business growth without letting IT hold you back. He discusses the problem of growing the business while still retaining the company's values and customer experience. Keeping the connection As the business grows, there is a need to step back and bring in more people to the team, but this can lead to losing the connection with cu...2023-03-0111 min
Techcess: embracing technology and IT support for success in your businessNew IT provider - you've onboarded. What's next?You've onboarded with a new IT provider. What's next? Mark from m3 Networks talks us through what the next 30, 60 and 90 days looks like! What happens for your business when the next stage starts? So we're picking up from the day that you are onboarded with your new IT company and what the 30, 60 and 90 days following should look like. Last week I talked about the onboarding process and how you want this to be slick, and if you've chosen the right IT company, then it's gonna have hopefully gone well. This episode should act as...2023-02-0815 min
Techcess: embracing technology and IT support for success in your businessThe two things that can go wrong when changing IT provider (and how we at m3 avoid them!)How can the onboarding process go wrong when you change IT providers? Mark from m3 Networks talks us through the risk you'll be facing when you decide to improve your IT support - and how you can mitigate the risk! What can go wrong when you change IT support provider? Businesses often stick with their IT company despite dissatisfaction due to fear of switching. This fear can sometimes be realised by two possible scenarios: the current IT provider making it difficult after being informed of leaving, and the new IT provider not having a smooth pro...2023-02-0116 minTechcess: embracing technology and IT support for success in your businessAre your younger employees experiencing ‘tech shame’?It seems that Gen Z and even some Millennial employees are less tech savvy than many employers might expect. It’s an assumption that’s leading to a sense of ‘tech shame’. Younger workers may have grown up using Snapchat, TikTok and Minecraft, but they’re not always equipped with the skills they need to adapt to the workplace. A recent study has found that one in five employees aged 18 to 29 feel judged when they encounter technical issues at work. That’s compared to just one in 25 employees aged 40 or over. Listen to this latest Tech Update...2023-01-2201 minTechcess: embracing technology and IT support for success in your businessHybrid working: a little trust can go a long way - Tech UpdateCountless employers still don’t trust their people to do their best work unless they’re physically in the office. But while managers may be struggling to adjust to our new hybrid working world, this perception is a long way from the truth. Listen to this latest Tech Update to find out more! Full episodes of "Techcess" If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out...2023-01-1501 min
Techcess: embracing technology and IT support for success in your businessIT services provider change due in 2023? Listen to this first!If you're thinking of shopping around for a new IT services provider... Mark from m3 Networks explains how he can help you make sure you choose the right one for your business! Does your IT services provider suck? Time for a new one. But who? In this episode, Mark will be talking you through what the "2023 IT Services Buyer's Guide" is. Hopefully you've carried out the free security audit offered in the previous full episode, and you've ensured your business is protected. On the off chance you found it isn't, and you're now looking to sh...2023-01-0414 minTechcess: embracing technology and IT support for success in your businessMost malware attacks are against Windows machines!Do you have Windows based systems in your office? This bonus episode explains why you need to be more vigilent! Windows machines are very common in offices around the world. But with that comes an increased danger of attack. Listen to this latest Tech Update to find out more! Full episodes of "Techcess" If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check th...2023-01-0101 min
Techcess: embracing technology and IT support for success in your businessTangled cables? Solving your 'snake's wedding' server room issue!Is your server room a snake's wedding? Mark from m3 Networks explains how you can make your server room less of a snake's wedding! Is your server room an absolute mess? Are you struggling with cluttered and disorganised server rooms? You're not alone. As Mark explains in the episode, the teams at m3 Networks have seen a lot of server rooms that are just as chaotic as yours, if not more so! What tips will Mark offer in this episode of Techcess? In the episode, Mark offers his expert advice on h...2022-12-2807 minTechcess: embracing technology and IT support for success in your businessA world without passwords is coming!When can you finally forget your password? This bonus episode brings an update on the continuing campaign to rid us of passwords! Passkeys are set to take over from traditional password to give us a safer, more secure way of logging into our online accounts. That will be a major step forward for online security, and it’s gathering pace quickly with more and more big names adopting the technology. So how long will it be before we finally wave goodbye to the password? Listen to this latest Tech Update to find out mo...2022-12-1801 minTechcess: embracing technology and IT support for success in your businessAre your people Christmas shopping from work?Almost half of people with social media accounts have admitted to falling for shopping scams. This bonus episode brings a festive warning! If members of your team are doing a little last minute Christmas shopping from work, how can you be sure your business is protected? New research shows that a massive 47% of people have clicked on links hoping to get a great deal, and instead ended up giving financial and personal details to cyber criminals. Listen to this latest Tech Update to find out more! Full episodes of "Techcess" If you want...2022-12-1101 minTechcess: embracing technology and IT support for success in your businessZoom wants to be the new TeamsIs teams about to be unseated as the business suite master? This bonus episode brings us up to date on this potential update to Zoom! You think Zoom, you think video calls. For millions around the world, it’s a tool they rely on at work every day. But for productivity, collaboration and workplace integration (as well as video calls), it’s Microsoft Teams that’s leading the way. But for how much longer? Listen to this latest Tech Update to find out! Full episodes of "Techcess" If you want to ch...2022-12-0401 minTechcess: embracing technology and IT support for success in your businessWhy you will not be fine on this Cloud9! New online scam to watch out for.The latest dangerous online scam will not leave you feeling like you're on cloud9! This bonus episode brings us up to date on the latest scam! We go to a lot of effort working to protect our clients from online security threats. These could come in the form of key loggers that record you as you enter your login information, or DDoS (Distributed Denial of Service) attacks, which overwhelm a service with fake traffic, causing it to crash. As part of our service, we always advise our clients to install software updates as soon as th...2022-11-2701 min
Techcess: embracing technology and IT support for success in your businessThe biggest threat to your business.. is on your own payroll! Get control of your cybersecurity...Do you know where your biggest security leaks are? mark from m3 Networks explains how your biggest one could be drawing a wage... from you! Have you addressed the biggest security leaks in your business? Someone working for you right now is also working alongside some of the world's most successful cybercriminals. Yep, we know. It's hard to believe that. Who could it be? Your team is lovely. None of them could ever want to do any harm to you, your business owners or the company overall, right? Well...2022-11-2309 minTechcess: embracing technology and IT support for success in your businessAre you losing hours each week setting up video calls?Are you losing hours each week setting up video calls? This bonus episode brings us more info on how to get some of our time back! You could be losing a full-time working week for every member of your team, thanks to the hassle of setting up video calls. Video conferencing has revolutionised team meetings, and saves a huge amount of travel time. But we’re still not getting the full benefit from the new technology, according to new research. Full episodes of "Techcess" If you want to check out our full...2022-11-2001 min
Techcess: embracing technology and IT support for success in your businessZapier Integrations: How to get your IT systems talking to eachother - the 'holy grail' of tech!Want your systems to talk to eachother? mark from m3 Networks explains how you can get your IT software to sing in harmony! Do you use integrations in your business? If you're not using automations and integrations in your business, now's the time to start. There are lots of tools that can do this job for you, but our favourite here at m3 Networks is Zapier. With Zapier, you can remove around 40% of your repeat tasks without having to worry about them again other than maintaining them. Automations and integrations can help with...2022-11-1609 minTechcess: embracing technology and IT support for success in your businessDon’t walk the plank with pirated softwareAre you risking everything in your business by using dodgy software? This bonus episode brings us a stark warning about using 'warez' in your business A huge number of small and medium-sized businesses would consider using pirated software to try and save money. A new study has revealed a surprising number of businesses willing to break the law to save costs. Our advice? Think twice before you walk the plank. Full episodes of "Techcess" If you want to check out our full episodes, covering everything from how to protect your business from a phis...2022-11-1301 minTechcess: embracing technology and IT support for success in your businessCould avatars make your Teams meetings more fun?Are you using avatars on your Microsoft Teams calls? This bonus episode brings us some ideas for 'shaking up' video calls Do you inwardly (or outwardly) groan at the thought of yet another video call? They’re now a normal part of our working lives, but it doesn’t make them any more exciting. Good news: Microsoft is introducing Metaverse-style avatars, called Mesh avatars, to Teams.... Full episodes of "Techcess" If you want to check out our full episodes, covering everything from how to protect your business from a phishi...2022-11-0601 min
Techcess: embracing technology and IT support for success in your businessEverything you need to know about password managers in your businessHow are you managing your passwords within your business? mark from m3 Networks explains everything you need to know about passwords Are you using a password manager? If not, time to listen to this episode... One of the most important issues when it comes to managing passwords in a business is creating and enforcing a password policy. This policy should require employees to create strong passwords that are difficult to guess, and to change their passwords on a regular basis. Additionally, the policy should prohibit employees from sharing their passwords with others. But...2022-11-0206 minTechcess: embracing technology and IT support for success in your businessWindows 12 is coming… here’s what we know so farAre you ready for windows 12? This bonus episode brings us an exciting update on the next big OS from Microsoft While Windows 11 is only just celebrating its first birthday, we’re already hearing our first rumours about what Windows 12 will have in store. There’s no rush for the time being – we won’t see this new operating system until the back end of 2024 – but we love to be ready for what’s coming next, so here’s what we know so far… And Techcess Annie is here to tell you what that is! F...2022-10-3001 minTechcess: embracing technology and IT support for success in your businessAre you using Microsoft Teams to share sensitive data?Be careful when using Microsoft Teams to share sensitive data This bonus episode brings you a helpful caution around using Microsoft Teams Microsoft Teams has fast become one of THE most useful business tools for the way we work today. No matter where your people work from, they can communicate and collaborate quickly and reliably. But this remote way of working can also open the door to some MAJOR security issues. And Techcess Annie is here to explain them all to you! Full episodes of "Techcess" If yo...2022-10-2301 min
Techcess: embracing technology and IT support for success in your businessSPL legend and his Saints in the Community spreading sports educationEver wonder what happened to Saints star danny griffin? mark from m3 Networks chats to him and francis smith (Chief executive) from saints in the community Building stronger communities through sport education wellbeing outreach The m3 Networks Chosen Charity intiative If you've been listening to Techcess for a while, you'll know we have our chosen charity partners throughout the year. Every three months we team up with a new partner, and directly connect our customer feedback (which is always excellent) to our charity giving. We do this so that we can make a serious impact...2022-10-1927 minTechcess: embracing technology and IT support for success in your businessAre you really downloading Zoom… or is it malware?Is that really Zoom you're downloading? This bonus episode brings you a helpful caution around downloading Zoom When you think about tools for remote working and chatting online, one of the first names in your mind is Zoom. But its popularity has opened the door for cyber criminals. They’re using its name to steal sensitive data. Listen to learn about six sites that are lying to you to steal your details. Full episodes of "Techcess" If you want to check out our full episodes, covering everything from how to...2022-10-1601 minTechcess: embracing technology and IT support for success in your businessSome bosses think their people do less when working from homeBosses think people do less when working from home This bonus episode brings you some interesting results from a survey conducted by Microsoft Microsoft has become the leader of productivity over many decades. Can you imagine doing your day to day work without their software? So it’s no surprise the tech giant recently conducted a major new survey into productivity in the workplace – and some of the results might surprise you. Full episodes of "Techcess" If you want to check out our full episodes, covering everything from how to protect your business from a phish...2022-10-0901 minTechcess: embracing technology and IT support for success in your businessAndroid 13 is safer for your businesshow android 13 will help your business This bonus episode brings great news for your business when it comes to mobiles We all use our phones for a lot more than sending messages and making the occasional call. And that means most of your staff are probably using their personal mobile for work now and then. Everyone does it. The downside of this is it puts your business data at risk. If it can be accessed on a personal mobile and that device gets breached, that’s a risk. Full episodes of "Techcess" If yo...2022-10-0201 min
Techcess: embracing technology and IT support for success in your businessMake sure your cloud server is protected from thisCloud server dangers This bonus episode brings a stark warning for anyone running a business using a cloud server If your business uses a cloud server, you absolutely need to listen to this episode! If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://m3networks.co.uk/techcess Want to get more 'Techcess' in your business? Book a free chat with Mark! Get more valuable...2022-09-2501 min
Techcess: embracing technology and IT support for success in your businessAsk Your IT Company This Question To Find Out Whether They Have Your Cyber Security CoveredWant to know a quick and easy way of figuring out your IT provider's competence? mark from m3 Networks explains a simple question you can ask them This one question alone can help you understand whether you're wasting IT budget. There are so many IT service providers out there. But not all of them are the same. At m3 we obviously pride ourselves as being among the best and most professional out there, but on the other end of the scale you might be putting your business at risk if yours is totally incompetent. 2022-09-2113 min
Techcess: embracing technology and IT support for success in your businessUSB is getting a speed update. How to take advantage with existing stuffUSB upgrade coming This bonus episode brings good news if you've got lots of newish USB cables lying around! You're about to get much faster USB speeds using your existing stuff. USB 4 v2.0 is coming. Listen to this tech update to hear what that means for you and your work flow. If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://m3networks.co.u...2022-09-1801 min
Techcess: embracing technology and IT support for success in your businessHow To Ensure Working From Home Is As Productive As The OfficeNeed to get your staff set up to work from home efficiently? mark from m3 Networks talks us through some of the best ways to ensure smooth WFH running Changing your business operations to working from home carries some risks It might seem like a great idea at the time, but transferring your business operations to fully working from home carries risks. Even working part time remotely can uncover some logistical issues you might not have immediately thought of. In this episode of Techcess, Mark Riddell from m3 Networks talks us through some of the t...2022-09-1414 min
Techcess: embracing technology and IT support for success in your businessNone of your team would fall for this would they? Techcess Technology Podcast Tech UpdateIt's the oldest trick in the book - would your team fall for it? If you're in an office that accepts incoming mail, you need to listen to this bonus episode Cyber criminals have a reputation for constantly coming up with new ways to scam us into handing over login details or sensitive data. And while you might think your team would spot an attempted attack, you could be surprised. We’ve seen a lot of intelligent people – including many business leaders – caught out over the years. One of the latest scams is very retro… and that...2022-09-1101 min
Techcess: embracing technology and IT support for success in your businessAre you using a malicious browser extension without realising?Malicious browser extensions This bonus episode will hopefully nudge you to check your browser extensions! There are hundreds of thousands of browser extensions designed to help us to save time, be more productive, and personalise our online experience. And while the majority of them do what they’re supposed to, some are not designed to help you at all! As the business owner, you might also look into controlling which extensions can be installed by your team. We can help with this, as well as looking at up-to-date software protection and (fun) security tr...2022-09-0401 min
Techcess: embracing technology and IT support for success in your businessPasskeys could improve the way you work, foreverPasskeys are on their way to your device soon This bonus episode explains how remembering passwords will hopefully become a thing of the past this year If you find yourself always defaulting to your pets names, you're in luck! Apple (and soon to be others) will save you from yourself! We're all guilty of struggling to come up with the 9,999th password we need for yet another online site or app. And that's why we not only resort to using poor choices for passwords, we then also use them for everything! In this Techcess Tech...2022-08-2801 min
Techcess: embracing technology and IT support for success in your businessWindows 10 is getting a very useful Windows 11 featureUseful Windows 11 feature coming to windows 10! This bonus episode explains how your paranoia around leaving confidential print outs is a thing of the past! If you print a lot of stuff out, you're gonna love this! Show me anyone who hasn't at some point had a moment of panic when they realise they've left a confidential document in the printer! Job applications, emails you've printed that you shouldn't... everyone... ahem! 'knows someone' who's been guilty of that at some point! In this Techcess Tech Update bonus podcast episode, Techcess Annie will explain how that will soon be a...2022-08-2101 minTechcess: embracing technology and IT support for success in your businessIf you’re under pressure to take urgent action – stop and thinkStop and think! This bonus episode explains what you need to do if you get a link from someone! Don't buckle under pressure! Take the time to think sensibly before you click that link! We've all had them. Those dodgy emails from what looks like our service provider but it's urging us to do something immediately to prevent something bad from happening. In this Techcess Tech Update bonus podcast episode, Techcess Annie will explain more about what we mean when it comes to these new phishing tactics! And she'll tell you what you n...2022-08-1401 min
Techcess: embracing technology and IT support for success in your businessIs working from home really good for your business?Is working from home really good for business? This bonus episode explores the negative aspects of your team working remotely! We explain why you might want to rethink your plans to move to working from home operations on a permanent basis! We've probably all experienced working from home in some way over the past couple of years. For some businesses it's now become the new normal. But is it all it's cracked up to be for the wider operations of a business? In this Techcess Tech Update bonus podcast episode, Techcess Annie will...2022-08-0701 min
Techcess: embracing technology and IT support for success in your businessWhat does the global chip crisis mean for your business?How will this global chip crisis impact on your business? This bonus episode explains how the global chip crisis could impact on your business! We aim to bring you up to speed on what's causing the global chip crisis and what it could mean for you and your business! For the past couple of years, the tech world has been struggling with a huge shortage of chips. But it’s not just tech businesses that are feeling the impact. So many of the things we use every day contain a chip. Laptops and desktops, sure. Bu...2022-07-3101 min
Techcess: embracing technology and IT support for success in your businessAre your remote employees fully IT security protected?Are your remote staff fully IT security protected? This content contains some worrying stats about IT security within remote systems! This bonus episode will enlighten you on why you might need to do more to protect your business operations! Do you have staff located in places separately from your main operations? This could cause big problems for your business if something goes wrong. And when it comes to your IT security, you're always at huge risk of this happening. In this Techcess Tech Update bonus podcast episode, Techcess Annie will talk you through some of...2022-07-2401 min
Techcess: embracing technology and IT support for success in your businessEmployees going rogue with IT securityAre your employees going rogue over their online access? They could be compromising your wider IT security! This bonus episode is all about the danger of allowing your staff full control! Do your staff do their own thing when it comes to the software and apps they're using and installing inside your business network? You probably don't realise it, but they're putting your business and its IT security at huge risk by doing this. There's a reason that bigger companies put huge restrictions on the apps and tools they use, and who can access them.2022-07-1701 min
Techcess: embracing technology and IT support for success in your businessCommodore 64 computer memories (Meet Mark and learn the origin story of m3 Networks)the m3 networks origin story - tinkering with a commodore 64 computer Listen as mark from m3 Networks tells us the story of how m3 networks (and techcess!) came to be We're about to take you on a retro journey in this episode. We'll learn all about a young Mark Riddell and how he and the rest of the m3 Networks crew (Techcess team) originated. So, as you've hopefully already learned about us, m3 Networks is a Perthshire-based IT business that provides innovative, cutting-edge solutions to businesses of all sizes. With over 10 years of experience in the...2022-07-1310 min
Techcess: embracing technology and IT support for success in your businessMicrosoft is retiring "Microsoft Azure Face AI"Have you used Microsoft Azure face AI? It's being retired. This bonus episode is to inform you of the upcoming retirement of Microsoft Azure, their face AI software! Have you dabbled with Microsoft Azure's facial recognition software? Facial recognition is an increasingly popular form of biometric authentication that can be embedded into apps with little machine learning expertise. The features include facial detection and identification, as well as the ability to match against your private repository or identify people by photographing them - all in a seamless user experience without any noticeable lag time! ...2022-07-1001 min
Techcess: embracing technology and IT support for success in your businessSpam email is still wasting your staff's timeDo you still get regular spam email? Not surprised. It's still wasting several hours per year of company time. This bonus episode is to inform you of the continuing issue of spam email and offer a solution! There are some pretty incredible stats shared in this bonus episode regarding the numbers of hours of wasted time most companies are enduring because of spam! In this Techcess Tech Update bonus podcast episode, Techcess Annie will explain how much time is wasted, and what you can do about it! If you want to check out our full ep...2022-07-0301 minTechcess: embracing technology and IT support for success in your business(VIDEO TRAILER) 7 benefits of recording business phone callsThe benefits of recording business phone calls coming in to your small or medium sized business are huge! And we list just a few of them! Tomorrow's episode of Techcess we'll be talking you through the reasons you might want to consider recording business phone calls coming in to your offices. Want to get more 'Techcess' in your business? Book a free chat with Mark! Get more valuable technology insights from m3's blog pages, here. Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this p...2022-06-2900 minTechcess: embracing technology and IT support for success in your businessMicrosoft Windows 11 privacy auditingWorried about the privacy of your windows 11 machine? We've got some good news for you in today's Techcess Tech Update. This bonus episode is to inform you of the updates being made to Microsoft's Windows 11's privacy settings! Let's face it, we're all worried about our mobile technology security, and usually the operating systems have a solution for this. But what about your PC? Well good news! Just for you, it's another Techcess Tech Update bonus podcast episode in which Annie will explain what's being done about privacy in Windows 11! If you want to...2022-06-2601 minTechcess: embracing technology and IT support for success in your businessMicrosoft Windows 11 privacy auditingWorried about the privacy of your windows 11 machine? We've got some good news for you in today's Techcess Tech Update. This bonus episode is to inform you of the updates being made to Microsoft's Windows 11's privacy settings! Let's face it, we're all worried about our mobile technology security, and usually the operating systems have a solution for this. But what about your PC? Well good news! Just for you, it's another Techcess Tech Update bonus podcast episode in which Annie will explain what's being done about privacy in Windows 11! If you want to...2022-06-2601 min
Techcess: embracing technology and IT support for success in your businessCloud migration strategy (the Techcess and m3 Networks way)Is it time to get started with your cloud migration strategy? Well, you'll soon know, as Mark Riddell and the Techcess team are here to talk you through the benefits and risks of a cloud migration strategy for your business! (Scroll to get your free Cloud Migration Strategy checklist!) Click this is you're hard of hearing and want to just download and read the episode as a PDF Every business will need to make this decision at some point - do we move over to the cloud? You'd be forgiven for giving this more consideration...2022-06-2211 minTechcess: embracing technology and IT support for success in your businessGoogle is working around the clock to remove all that annoying notification spam from your inbox (VIDEO version)Do you suffer from all those annoying notification spam emails from websites? We've got some good news for you in today's Techcess Tech Update. This bonus episode is to inform you of the work that's being done by Google behind the scenes! At m3 Networks we really feel for our customers present and future when it comes to those annoying emails that keep turning up in your inbox. These are emails that arrive when you accept notifications on websites you're visiting and they're called notification spam. Just for you, it's another Techcess Tech Update bonus po...2022-06-1901 minTechcess: embracing technology and IT support for success in your businessGoogle is working around the clock to remove all that annoying notification spam from your inboxDo you suffer from all those annoying notification spam emails from websites? We've got some good news for you in today's Techcess Tech Update. This bonus episode is to inform you of the work that's being done by Google behind the scenes! At m3 Networks we really feel for our customers present and future when it comes to those annoying emails that keep turning up in your inbox. These are emails that arrive when you accept notifications on websites you're visiting and they're called notification spam. Just for you, it's another Techcess Tech Update bonus po...2022-06-1901 min
Techcess: embracing technology and IT support for success in your businessWhat Every IT Support Company Wishes You Knew About ITWhat Every IT Support Company Wishes You Knew About IT Listen as Mark Riddell and the Techcess team talk you through the IT support 'triangle'! (Scroll to get your free IT services buyers guide!) Click this is you're hard of hearing and want to just download and read the episode as a PDF There are things IT support companies like ours wish you already knew As a business decision maker, you're forgiven for not knowing everything you need to know about your IT support needs. The technology in your business is doing a v...2022-06-1508 min
Techcess: embracing technology and IT support for success in your businessWhat Every IT Support Company Wishes You Knew About IT (Episode promo - publishing tomorrow)What every IT support company wishes you knew about IT You don't know what you don't know. But after this episode, you will know a bit more... Tomorrow's episode of Techcess we'll be talking you through some of the things we'd love our potential customers to be aware of before we even begin to work with them. We'll be discussing 'bedroom warriors' and the risk of working with them for your company's IT. We'll also be simplifying the process by describing the 'support triangle''. Make sure you're following the podcast in your favourite...2022-06-1400 minTechcess: embracing technology and IT support for success in your businessThe three most common cyber security mistakes businesses like yours are making (VIDEO version)are you making one of these three most common cyber security mistakes made by businesses like yours? There are a lot of pitfalls to be found when managing your IT and cyber security. This bonus episode is intended to help you understand the three main ones, so that you can avoid them! During our time running our busy and fast moving IT support company m3 Networks, we've seen it all. Every kind of cyber security mistake there is to make, we've helped businesses like your undo the damage caused by them. So we're here with th...2022-06-1201 minTechcess: embracing technology and IT support for success in your businessThe three most common cyber security mistakes businesses like yours are makingare you making one of these three most common cyber security mistakes made by businesses like yours? There are a lot of pitfalls to be found when managing your IT and cyber security. This bonus episode is intended to help you understand the three main ones, so that you can avoid them! During our time running our busy and fast moving IT support company m3 Networks, we've seen it all. Every kind of cyber security mistake there is to make, we've helped businesses like your undo the damage caused by them. So we're here with th...2022-06-1201 min
Techcess: embracing technology and IT support for success in your businessIT transformation and the major impact that an effective digital strategy could have on your business!Could your business benefit from an IT transformation? Mark Riddell and the Techcess team are here to guide you through everything you need to know to get started with IT transformation! (Scroll to get your free Digital IT transformation guide!) Click this is you're hard of hearing and want to just download and read the episode as a PDF What is IT transformation? Businesses are always looking for ways to grow, but they often find themselves stuck when the time comes for exploring new opportunities. Digital IT transformation could be the answer you've been waiting f...2022-06-0811 min
Techcess: embracing technology and IT support for success in your businessDigital IT transformation (Episode promo - publishing tomorrow)How can your business benefit from digital IT transformation? Some businesses can't survive without embracing IT transformation. Tomorrow's episode of Techcess will explore major household brands who have implemented digital IT transformation in the past. And what we can learn from them! We study Netflix, Lego and Kodak. Make sure you're following the podcast in your favourite app to ensure you don't miss it! Want to get more 'Techcess' in your business? Book a free chat with Mark! Get more valuable technology insights from m3's blog pages, here. ...2022-06-0700 minTechcess: embracing technology and IT support for success in your businessRansomware attack survey: listen to learn how many business owners say they'd pay the ransomWould you pay hackers the fee to release your system from a ransomware attack? When a business falls foul of a ransomware attack, the official advice is to not pay it. But would you? We reveal the results of a survey on ransomware attacks. This bonus episode will help you get better prepared for when it inevitably affects you (if you haven't already taken preventative measures!) As an IT support company that's so used to helping businesses to get out of a total mess caused by ransomware attacks, we can't stress enough how this issue destroys businesses. N...2022-06-0501 min
Techcess: embracing technology and IT support for success in your businessThe new type of phishing attack and the advice from m3 Networks on how to evade itThe nasty new type of email phishing attack - how to avoid becoming a victim! There's a new type of phishing attack putting UK and global businesses under threat! Click this is you're hard of hearing and want to just download and read the episode as a PDF Have you heard of the new type of phishing attack that's targeting UK businesses? At m3 Networks we're always urging our customers and members of the public in general how important it is to keep IT systems secure. You never know where the next phishing at...2022-06-0108 minTechcess: embracing technology and IT support for success in your business3 easy upgrades to improve your video call setupWant to know 3 quick and easy tips for upgrading your video calls? You don't have to invest in a high end video studio to make significant improvements to your video calls! This bonus episode will help you get better results next time you're on Teams or Zoom! We're an IT support company, so we're always on video calls. And we've seen everything when it comes to cameras and video call quality. That's why we decided to help you avoid looking like you're talking through a sock next time you're on a video chat. In...2022-05-2901 min
Techcess: embracing technology and IT support for success in your businessTalking Technology With Children 1st - How Scotland's National Children's Charity Uses TechHow Scotland's national children's charity uses technology Senior Fundraiser Amy Anderson at Children 1st explains the impact technology has on the Scottish charity! As a business, m3 Networks is not only about using tech to keep businesses operating at full speed. A big part of m3's business model is working with charities and helping them to stay connected both with their internal teams and also with their donors and other fundraisers. Children 1st is m3 Networks charity partner for Q2. As you'll hear in the episode, running a charity presents its challenges.2022-05-2541 minTechcess: embracing technology and IT support for success in your businessWant to get all your passwords protected by a pass key?Want all your passwords protected by a pass key? Here's an interesting new app you might not have thought of using before now! This bonus episode will help you ensure you're better protected against phishing attacks! Those pesky email phishing scammers are getting really clever these days. So sadly the onus is on you to do more to protect yourself. At least there are some handy tools around now that can help with that. In case you're not yet familiar with one of our favourites at m3, Annie from the Techcess team runs through them f...2022-05-2201 min
Techcess: embracing technology and IT support for success in your businessThe risk of ‘waterfall IT’ and how to ensure your network's security doesn't float off out of reachIs your tech set-up floating away towards an IT 'waterfall'? Do you and your IT people know exactly what's around the corner or do you feel like you're floating around aimlessly? Click this is you're hard of hearing and want to just download and read the episode as a PDF We say it a lot but it is true. You don't know what you don't know. And sometimes even when you do know, you don't always believe straight away. And that's what this episode of the Techcess technology podcast is all...2022-05-1809 minTechcess: embracing technology and IT support for success in your businessThree major updates to Microsoft Teams video call software you need to knowMicrosoft Teams is getting an update Here are three feature updates you need to know about in the latest version of Microsoft's answer to Zoom! This bonus episode will help you ensure you're ready to rock your next Teams call! Whenever Zoom updates its video call software, news travels fast. Not only do their updates get huge press coverage, but so many people are using it on a daily basis, that the users do a huge load of the PR lifting for them. But what about Microsoft Teams. A lot of people use that software t...2022-05-1501 min
Techcess: embracing technology and IT support for success in your businessHow can you keep data secure while remote working?What are you doing to keep your I.T. protected while your staff are based remotely? There's a lot to consider now in this new normal of day to day working! If you're currently running a business that's working remotely, you need to listen to this episode of the Techcess technology podcast! Click this is you're hard of hearing and want to just download and read the episode as a PDF How do you keep data secure? You're not the only business that's having to constantly evolve the way you're working in order to cope with the...2022-04-2710 min
Techcess: embracing technology and IT support for success in your businessDo you have an I.T. strategy to complement your business plan? This is where a lot of companies drop the ball!You may well have a business plan, but do you have an i.T. strategy? The I.T. strategy can be just as important as the business plan for a lot of companies! You'd best listen to this episode of the "Techcess" technology podcast to learn more about the importance of a good strategy around your technology! Click this is you're hard of hearing and want to just download and read the episode as a PDF What is an I.T. strategy? An I.T strategy can be crucial, and the foundation to growing a successful business...2022-04-2008 min
Techcess: embracing technology and IT support for success in your businessHow You Can Upgrade Your Computer To Windows 11 (But Why You Absolutely Shouldn’t! Yet)Windows 11 is available for all windows-based pcs But should you rush in and update your operating system? We'd suggest not. You'd best listen to this episode of the "Techcess" technology podcast to learn why not! What does Windows 11 bring to the (office) table? Windows 11 is the latest operating system available from Microsoft. It offers a range of new features and improvements over Windows 10, and is available for free upgrade on most modern PCs. However, before you rush to install it, there are a number of things you need to consider. Thank the holy...2022-04-1309 min
Techcess: embracing technology and IT support for success in your businessRansomware Payments Hit All-Time High – What You Need To Do To Protect Your BusinessScary! New phishing dangers being posed to us by Russian 'Conti' hackers! Do you have a spare half a million pounds to escape from a ransomware attack? If not, you'd best listen to this episode of "Techcess"! Want to read a transcript of this episode? Click this link; http://traffic.libsyn.com/techcess/Techess_35_Scary_Russian_Conti_Hackers_transcript.pdf What is 'Conti'? Since the beginning of the Russia and Ukraine conflict, cyber hackers have been posing a serious threat to businesses in the UK, US and Europe. A group called 'Conti' has...2022-04-0611 min
SlapperCastMARK RIDDELL — Houston's Hardest Working Bass PlayerThis week we're joined by Houston's hardest working bass player MARK RIDDELL, who recently completed his first solo album Corporeal Pilot. Patrick got his hands on an advance copy of Mark's CD and has been raving about it, as you will hear during the show.
Mark has been a fixture in the Houston music scene for years, playing bass with countless acts on stage and in the studio, including the Mighty Orq, the Allen Oldies Band, Trish Cramblet, Katie Rushing, Sam Morrow, Leon III, Charlie & the Regrets, and Mike Stinson... just to name a few. We talk...2022-04-0557 min
Techcess: embracing technology and IT support for success in your businessShould You Change IT Business Partner? Insights from an Actual Customer!SHOULD YOU CHANGE IT BUSINESS PARTNER? Current m3 Networks customer Cheryl Brunton shares her experience of doing just that! Listen to learn what it was like for a client to switch over to m3 Networks from another supplier! Our previous advice for shopping around, and achieving Techcess! If you listened to the previous episode of Techcess, you'd have heard us explaining why it was worth considering whether you're happy with your current IT business partner? We covered off some of the pitfalls of working with the wrong manages services provider, and explained how working with an IT co...2022-03-0223 min
Techcess: embracing technology and IT support for success in your business10 Reasons Why Business Owners Switch IT Partner: IT support services company in Dundee offer buying advice preview10 REASONS WHY BUSINESS OWNERS SWITCH IT BUSINESS PARTNER "IT Services Buyers Guide for 2022" preview Is your IT support services partner letting you down? Prefer reading to listening? You can download the full episode transcript, here: http://traffic.libsyn.com/techcess/Techcess_Reasons_Switch_IT_Support_Partner.pdf Our advice for shopping around, and achieving Techcess! Are you happy with your IT support services partner? Do they fill you with confidence that they know exactly what they're doing, and that they're protecting your data and your business from attacks? Unless you've responded t...2022-02-2313 min
Techcess: embracing technology and IT support for success in your businessThe website isn't ever About you so listen to this episode's advice if you want to avoid losing customers every day!Your website homepage isn't 'About' you - so listen to this episode to learn about all the required changes! Are your website's home page and about page ready for Techcess On this episode of Techcess, m3 Networks Managing Director Mark Riddell talks all things website design and conversion rates with digital expert David Dwyer from Inspire Digital Agency. No spoilers, but one of the main takeaways from their discussion is that your website should be transparent about your pricing. Marcus Sheridan, known as 'the pool guy', pioneered an approach a few years ago with his...2022-02-161h 00
Techcess: embracing technology and IT support for success in your businessCyber Essentials - all the changes: what's new and how it will impact on you and your businessCyber Essentials Standard - all the changes! m3 Networks Managing Director Mark Riddell talks you through what's new in Cyber Essentials Standard, and how the changes will impact on you and your business! Prefer reading? Click here if you want a full transcript of the episode! What is happening with Cyber Essentials Standard? More and more businesses are using Cyber Essentials Standard as part of their every day operations. And that's a good thing! It definitely helps in fending off cyber criminals and preventing hackers from targeting your networks. But changes...2022-02-0918 min
Techcess: embracing technology and IT support for success in your businessTechcess talks to Muscular Dystrophy Support Centre boss Sarah Ann Moore - m3's chosen charity partner for this quarterm3's MD learns more about M.D. This episode features m3 Networks Managing Director Mark Riddell learning more about what Muscular Dystrophy is and how businesses can help the charity's work. What is Muscular Dystrophy and why are we talking about it on Techcess? This is a question that will be answered in full on the episode. Bottom line, we like to support good causes at m3 Networks. This quarter, we decided to team up with Midlands-based charity Muscular Dystrophy Support Centre - one of only two such organisations in the UK. 2022-02-0227 min
Techcess: embracing technology and IT support for success in your businessHow (and why the need) to put a monetary cost on your company's cyber risk of cyber-attackHow much cost have you put on a cyber-attack on your business? This episode is the one you need to listen to if you've not yet calculated the monetary cost of a cyber-attack on your company! Transcript If you prefer reading to listening, you can get the full transcript of the episode here. (Naked link at the bottom) What is your cyber risk worth to you? This is a question that not many business owners have an answer for, but it's something that you need to start thinking about. In this episode of...2022-01-2611 min
Techcess: embracing technology and IT support for success in your businessMicrosoft 365 Prices Are Going Up – Here’s What You Need To KnowGet ready - Microsoft 365 prices are increasing! Everything you need to know about the impending change! (If you prefer to read this episode's contents, scroll for the full transcript!) In a couple of months, Microsoft 365 will be making the latest change to the pricing model. It falls under the 'new customer experience' from Microsoft which aims to simplify billing and pricing. In this episode of the "Techcess" technology podcast, host Mark Riddell will talk you through what's changing and when. He'll also talk you through the prices you can...2022-01-1910 min
Techcess: embracing technology and IT support for success in your businessSent from my iPhone - learn how to upgrade your email signaturesLearn how to upgrade your email signatures! And 'automagically' replace the 'sent from my iPhone' text whenever you send an email from your phone! Have you ever had a bad email with a terrible email signature? Right. So you'll remember how much you cringed when you saw that. Now imagine that someone else is having exactly the same experience, and you don't even know it. It's very possible they could be. It could be something as simple as forgetting to remove the text that says 'sent from my iPhone' b...2022-01-1204 min
Techcess: embracing technology and IT support for success in your businessWhy most businesses don't have the right backup solutions in placeWhy most businesses don't have the right backup solutions in place! And what to do about it in order to enjoy Techcess in 2022 In this latest episode of the Techcess technology news and I.T. themed podcast, m3's Mark Riddell is going to tell you a story. And if you're running a business with an outsourced technology services provider looking after your I.T. systems, it could be the most important story you've ever heard! It's a true story involving a real situation where Mark has met with a potential new customer to talk a...2022-01-0505 min
Techcess: embracing technology and IT support for success in your businessFive Things That Will Help Drive Your Business Success (Techcess) in 20225 Things That Will Help Drive Your Business Success in 2022 The things you can do to ensure your company's 'Techcess' using technology Techcess in 2022 In this latest episode of the Techcess technology podcast, m3's Mark Riddell is going to talk you through a few things that will help drive your business Techcess (success) in 2022. He will also suggest some of the technology you need to have in place. Are you someone who works in your business but would prefer to work ON your business? This episode is all about setting business goals and figuring out w...2021-12-2913 min
Techcess: embracing technology and IT support for success in your businessHow Cyber Security Safe Is Your Business?Techcess asks "how cyber security safe is your business?" Techcess Technology Podcast - Episode 20: Mark explains the steps you can take to be cyber safe in 2022 Cyber security is something business owners don't worry about until it's already too late! Let's be honest about this, most of those whose business is impacted by a cyber security attack probably didn't worry too much about their protection levels. (Would you like to read a 90% accurate transcript of this episode? You can do so by clicking here) That's probably one of the reasons why they've become vulnerable to...2021-12-2211 min
Techcess: embracing technology and IT support for success in your businessTechcess to the (dog) rescue!! We talk to a charity we support - PADS (Perthshire Abandoned Dogs Society)Techcess to the (dog) rescue!! We talk to a charity we support - PADS (Perthshire Abandoned Dogs Society) Techcess Technology Podcast - Episode 19 with Joanna High Technology really can make a difference We love our furry friends, and we especially love it when charities talk about their aspirations to use technology to help make a difference in the world. They're really up against it at Perthshire Abandoned Dogs Society (PADS). Their location is very rural and they suffer with low quality broadband. Despite this PADS is doing incredible work to rehome dogs in...2021-12-1522 min
Techcess: embracing technology and IT support for success in your businessHow your cyber security service provider should be managing your account - Techcess technology podcastHow your IT and cyber security service provider should be managing your account Is your cyber security arrangement future-proofed enough to protect your business? Trust: very important in cyber security! And not just the trust in the technology itself... You always hope that when you hire someone to manage your cyber security and wider technology requirements for you, you can trust them. You can relax knowing they'll carry out what's required with your best interests at front of mind. But what if you're not in regular contact with them? Can you be certain...2021-12-0818 min
Techcess: embracing technology and IT support for success in your businessFriends Against Scams - how to prevent cyber criminals targeting family and friends in the run up to Christmas"Friends Against Scams" -preventing you from becoming a victim of fraudsters pretending to be friends and family members on your Whatsapp chats. "Stop. Think. Call" is a venture from the National Trading Standards Scams Team initiative! What is "Friends Against Scams" hoping to achieve? The people at National Trading Standards that sit behind "Friends Against Scams" want to make cyber criminals' lives harder by educating people about the types of scams they may be tempted into falling for. Mark Riddell, host of the Techcess technology podcast has become concerned over some recent research and data recently surrounding s...2021-11-2408 min
Techcess: embracing technology and IT support for success in your businessThe Pros and Cons of IT infrastructure outsourcing: should you outsource your IT? - Techcess technology podcastImprove your internal IT team with Co-Managed IT Services The Pros and Cons of IT infrastructure outsourcing Should you outsource your IT? In the last decade there has been a huge increase in companies outsourcing their IT infrastructure. In some cases it can be very beneficial to use an outsourced IT firm to manage your business's IT, but are there some disadvantages that may not be immediately apparent? In this week's episode of the Techcess technology podcast we'll look at what these benefits and drawbacks might be for you and your business. 2021-11-1716 min
Techcess: embracing technology and IT support for success in your businessHelping auto body shop car repair customers become more successful using technology - Techcess technology podcastAre you a body shop or car accident repair centre? If so, then this episode of the Techcess technology podcast is definitely for you! We’ll be taking a deep dive into how m3 Networks IT services (the people behind the Techcess podcast) provide technology solutions to businesses within the car body shop and accident repair centre trade. Hear why these networks within the Auto Body Professionals industry love the service that m3 Networks offer and why they've become known as specialists within this niche. Point to point wifi systems You'll also hear about how th...2021-11-1006 min
Techcess: embracing technology and IT support for success in your businessHow can I improve my chances of business Techcess with a VoIP system? "Techcess" - (m3 Networks)How can I improve my chances of business Techcess with a VoIP system? When you're running a business, communication is super important for your overall Techcess. How you communicate, both internally and externally, from your desk, can make or break your business relationships. If you're not contactable, you can literally lose leads and profits which ultimately restrict the growth of the company. For this reason, it's of the highest importance that you have a telephony system that not only works, but is reliable. VoIP offers the answer to many of these problems and o...2021-11-0329 min
Techcess: embracing technology and IT support for success in your businessTesco Cyber Attack – when it comes to cyber security, every little helps! "Techcess" - (m3 Networks)When it comes to your cyber security, "every little helps!" In this episode of "Techcess", m3 Networks' Mark Riddell talks us through the major cyber attack on Tesco and how it caused a nationwide outage for an entire day! What was the problem? Tesco said "an attempt was made to interfere with our systems, which caused problems with the search function on the site." In this episode, you'll hear Mark describe what probably happened. He'll challenge the official line issued by Tesco, and offer a speculative idea of what he thinks they might h...2021-10-2714 min
Techcess: embracing technology and IT support for success in your businessMaking the ultimate technology podcast - behind the scenes of "Techcess" - m3 Networks' very own weekly tech podcast!"Techcess" host Mark Riddell describes his podcasting journey, and offers insights on why he wanted to start creating the m3 Networks very own technology podcast! The Techcess podcast If you're wondering how to produce a technology podcast, then look no further. In this episode, the voice of the m3 Networks technology podcast Mark Riddell talks us through why he's created their very own podcast. And, as is in keeping with the theme of the podcast's content, he decided it's better to tell you about it in his own words on the podcast, rather t...2021-10-2013 min
Techcess: embracing technology and IT support for success in your businessTechcess and 'The Black Knight' - discussing shadow I.T., company values and the 'Managed Service Provider'!Techcess' Mark Riddell and 'The Black Knight' - discussing shadow I.T., company values and MSPs! This episode, Mark Riddell of m3 Networks is joined by 'The Black Knight' Craig Allan of Different Mindset. They discuss managed service providers (MSP) and why they may or may not be a good fit for your business. They break down all aspects, such as shadow I.T. and how it can affect the relationship between the managed service provider (MSP) and their customers. A managed service provider is a company which manages IT infrastructure...2021-10-0624 min